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Operations Manager
Lojac Hydro Excavation
Operations vice president job in Lebanon, TN
LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time.
Role Description
This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime.
This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions.
Key Responsibilities
The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise:
1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment.
2. Dispatching of operators and technicians for missions
3. Launch units and crews each day for missions
4. Safety proficiency of operators and technicians
5. Review of billable and non-billable payroll time with management
6. Review mission sites for unique aspects of customer requirements or mission aspects
7. Fleet readiness and maintenance in conjunction with Fleet Manager
8. Monthly Safety Review and documentation
9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations.
10. Oversight and reporting of needed inventory items and PPE
11. Request for specialty items for missions
12. Attendance and appearance of operators and technicians in their area.
All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times.
Qualifications
Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries.
Skills:
Strong communication and leadership abilities.
Excellent analytical, organizational, and documentation skills.
Proficiency in MS Office and field operations software.
Ability to travel to various job sites as required.
Working Conditions
Combination of field and office work.
Exposure to outdoor elements, noise, and industrial environments.
Why Join Us
Competitive salary and benefits package.
Commitment to employee development and safety excellence.
Opportunity to make a direct impact on safety performance and company culture.
To Apply: Send your resume and cover letter to *****************
$54k-90k yearly est. 4d ago
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Operations Manager
LX Pantos Americas
Operations vice president job in Clarksville, TN
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Core Roles and Responsibilities:
Process customers' purchasing orders and logistics plans to optimize shipment into loads, tender freight to third-party carriers (15%)
Prepare and develop detailed logistics plans and actively communicate with customers to keep them abreast of the shipments (15%)
Prepare international logistics reports for management's review by tracking, processing overnight shipment, auditing, researching and troubleshooting logistics operational issues (10%)
Analyze and evaluate international logistics plans in compliance with KPI ("Key Performance Indicators") (10%)
Record daily logistics logs and tracking records to maintain logistics records (10%)
Investigate load exceptions and report issues to manager (10%)
Coordinate inbound shipment distribution centers and customers in compliance with their orders and request multiple carriers (10%)
Monitor and track orders, pickup and delivery appointments are made between receiver and customer to ensure on-time delivery and completion (5%)
Maintain and develop strong internal and external working relationships with all carriers and customers by providing logistics solutions; (5%)
Ensures that all logistics processes including the import/export of materials, parts and product in compliance with US Customs regulations and documentation requirements; (5%)
Prepare reports and documents for logistics operations, such as reports of order routings status, consolidation potential and estimated shipping dates (5%)
Supervise and direct the daily activities of the shipping and receiving team, including task assignment, performance management, training, and exercising authority to make or recommend decisions regarding hiring and disciplinary actions
Coach and mentor team members to enhance individual and team performance, foster a culture of accountability and safety, and implement process improvements to optimize warehouse logistics operations.
Develop and enforce standard operating procedures (SOPs) for logistics and warehouse operations, ensuring compliance with company policies, safety regulations, and quality standards while leading cross-functional collaboration to resolve escalated issues.
Sorting and input of rework inventory; monitoring and managing completion performance
Review and reduction management of long-term inventory status
Preparation and reporting of regular (daily/monthly/semi-annual/quarterly) inventory audits
Assessment and supplementation of workforce shortages; reporting of operator deployment plans by area
Daily management of 5S and EESH (Environment, Energy, Safety, Health) activities
Handling customer requests and inquiries
Monitoring and managing the operation of equipment (forklifts, RF terminals, radios)
Leading monthly Safety Meetings and reporting outcomes
Leading and managing pre-operation morning meetings
Supplying samples and maintaining related records
Managing the history and status of non-conforming inventory
Operating and providing training on clamp forklifts
Requirements:
Proven leadership experience, with a minimum of 1+ year supervising a team in a logistics or warehouse environment.
5+ years of logistics experience, preferably within a manufacturing or high-volume production setting.
Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to analyze and present operational data effectively.
Bilingual proficiency in Korean and English preferred to support communication across teams and with corporate stakeholders.
Valid driver's license and ability to work flexible hours, including evenings and weekends, based on operational needs.
Business Hours:
Monday - Friday: 6:45 AM - 5:30 pm CST (Weekend work Required upon request)
$53k-90k yearly est. 1d ago
Strategy & Operational Excellence Senior Manager
Rich Products Corporation 4.7
Operations vice president job in Gallatin, TN
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Purpose Statement
The Strategy & Operational Excellence Senior Manager is a strategic leader responsible for driving enterprise-wide alignment, prioritization, and performance tracking across high-impact initiatives. This role leads dynamic planning processes and robust governance frameworks that enable executive visibility, informed decision-making, and value realization. The Senior Manager reporting to the Senior Director and partners closely with senior leadership, including the executive team, to ensure seamless coordination, strategic focus, and operational excellence. The ideal candidate demonstrates advanced financial acumen, executive presence, and exceptional communication skills to influence at the highest levels of the organization.
Key Accountabilities and Outcomes
Strategic Planning
* Lead the development, execution, and continuous improvement of enterprise planning cycles, integrating financial, operational, and strategic objectives.
* Partner with Finance and other enabling functions to ensure strategic plans are tightly aligned with financial targets and resource allocation.
* Oversee the creation and refinement of planning templates, standards, and tools to drive consistency and clarity across all functions.
* Set and communicate planning expectations, ensuring accountability and alignment throughout the organization.
* Manage the annual planning calendar, coordinating key milestones, deliverables, and executive reviews.
* Facilitate feedback loops with stakeholders, incorporating learnings to enhance future planning cycles.
* Design and deliver training sessions to build planning capabilities and drive adoption of best practices.
* Provide expert support for plan development, acting as a trusted advisor to business leaders.
Operational Excellence
* Continuously improve governance frameworks that promote transparency, accountability, and strategic alignment across all functions.
* Coordinate input and materials for forums, including E-Team meetings, as needed.
* Lead the preparation and synthesis of executive dashboards, reports, and presentations for E-Team and board-level forums.
* Proactively identify and escalate misalignments in timing, resources, or strategic direction, recommending corrective actions to executive stakeholders.
* Partner with Director of Planning & Governance for executive team (E-Team) governance, including agenda setting, preparation of briefing materials, and follow-up on action items.
* Partner with Director of Planning & Governance to ensure E-Team meetings are productive, outcomes are tracked, and decisions are communicated effectively across the enterprise
Stakeholder Engagement & Influence
* Build peer relationships with leaders and cross-functional teams.
* Influence without authority across global teams, contributing to performance management feedback for matrixed resources.
* Communicate effectively across all levels of the organization, fostering collaboration and clarity in the strategy process.
Leadership & Change Enablement
* Drive change management efforts related to planning and governance processes, ensuring adoption and sustainability across the enterprise.
* Champion planning maturity by identifying capability gaps and recommending solutions to elevate enterprise-wide planning effectiveness.
Performance Monitoring & Insights
* Track, analyze, and report on planning and governance effectiveness, including KPIs and success metrics tied to strategic initiatives.
* Provide actionable insights and recommendations to senior leadership based on planning outcomes, trends, and performance data.
* Lead post-mortem reviews and lessons learned sessions to drive continuous improvement.
Knowledge, Skills, and Experience
* Bachelor's degree in Business Administration, Finance, or related field; MBA preferred.
* 7+ years of experience in enterprise planning, governance, or strategic operations, with at least 3 years in a senior or leadership role.
* Demonstrated financial acumen with the ability to interpret and communicate complex financial data to executive audiences.
* Proven executive presence with strong communication, presentation, and influencing skills.
* Experience with portfolio management tools, dynamic planning platforms, and executive reporting.
* Advanced analytical and problem-solving capabilities.
* Ability to navigate ambiguity and drive clarity in complex, fast-paced environments.
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$121,600.00 - $182,400.00
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life:
* Competitive compensation
* Health & financial benefits
* Paid time off
* Parental leave
* Family planning support
* Flexible work policy
* Associate resource groups
* Volunteering & community impact opportunities
* Holiday gatherings
* In-house taste tests (we are a food company after all)!
It's all part of how we support our family of associates. Because in the company of family, all things are possible.
MEET RICH'S.
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Job Segment: MBA, Manager, Change Management, Management
$121.6k-182.4k yearly 6d ago
Director of Operations
Medical Necessities 4.0
Operations vice president job in Spring Hill, TN
Director of Operations - RM Speech Reports To President, RM Speech Supervises Engineering staff, Administrative Assistant, Ancillary and Non-Clinical Staff Employment Classification Full-Time | Salaried | Exempt The General Manager of RM Speech is responsible for overseeing day-to-day operations while driving organizational growth, expanding market presence, and improving overall profitability. This role provides strategic leadership across administrative, operational, engineering, compliance, and employee management functions, ensuring regulatory compliance, operational efficiency, and high standards of service delivery.
General Expectations
* Maintain regular, reliable, and predictable on-site attendance
* Adhere to all company policies, procedures, and patient care protocols
* Ensure compliance with all applicable federal, state, and professional regulations
* Maintain required accreditations, certifications, and licensure
* Uphold and enforce company standards, policies, and procedures across all departments
Key Responsibilities
Administrative & Operational Leadership
* Maintain and expand working knowledge of AAC products, funding guidelines, and payer requirements
* Support and participate in financially responsible business decision-making
* Collaborate with clinical and executive leadership to grow market share and revenue
* Travel as needed for training, business development, and organizational expansion
* Oversee facility operations, including maintenance, security, supplies, technology services, and overall workplace environment
* Monitor repair and support services, including ticketing, tracking, and resolution
* Develop and implement standardized operating procedures for support and repair functions
* Ensure accurate management of device manuals and technical documentation
Employee Management & Leadership
* Provide direct leadership, supervision, and accountability for assigned staff
* Monitor daily workflows, performance goals, and operational responsibilities
* Develop, revise, and implement employee procedures and protocols
* Optimize staffing logistics to improve productivity and control overtime
* Identify and coordinate ongoing employee training and development
* Review and approve employee timecards and attendance records
* Conduct performance evaluations, annual competencies, and corrective action plans
* Partner with Human Resources to recruit, interview, hire, and onboard employees
Compliance & Referral Processing
* Support staff responsible for maintaining FDA certification and regulatory compliance
* Maintain strong working relationships with dealer and referral networks
* Generate and return retail and dealer quotes within one (1) business day of receipt
* Maintain and update dealer records and contact information
* Receive, process, and manage equipment orders and referrals
* Maintain accurate and up-to-date records within Zoho and Brightree systems
* Create patient accounts, verify insurance, obtain authorizations, and document notes
* Manage full order lifecycle from intake through fulfillment, including document management and client communication
* Ensure patients progress through funding and approval stages in accordance with payer guidelines (e.g., Medicare NCD/LCD requirements)
Engineering & Product Oversight
* Provide leadership for engineering initiatives to ensure efficiency and regulatory compliance
* Oversee medical device design, development, prototyping, testing, and refinement
* Ensure compliance with applicable medical device regulations and standards
* Collaborate cross-functionally with quality assurance, regulatory, and manufacturing teams
* Identify and mitigate risks related to product development and manufacturing
* Implement and maintain quality assurance systems
* Monitor technological advancements and integrate innovative solutions where appropriate
$87k-130k yearly est. 4d ago
Director of Manufacturing
Enexor
Operations vice president job in Franklin, TN
Scale the Future of Clean Energy & Carbon Conversion
Type: Full-Time Seniority: Director / Operations Leadership
Join Enexor BioEnergy
Enexor is a venture-backed, early-stage climate tech company just outside of Nashville, TN, developing distributed systems that turn organic and plastic waste into clean energy and high-purity CO₂. We are reimagining how the world addresses emissions, waste, and energy access-one modular system at a time.
We're not just solving problems. We're redefining what's possible at the intersection of engineering, energy, and sustainability.
Why This Role Matters
We're seeking a Director of Manufacturing to lead the production, fabrication, and field-readiness of our distributed energy and carbon capture systems. You'll be the tip of the spear, turning designs into deployable, ruggedized hardware-on time, on budget, and to spec.
This is a key operational leadership role, reporting directly to the CEO. You'll own manufacturing execution, team development, supply chain, and field readiness. You'll help build the infrastructure and processes needed to transition from prototype to scalable production without losing speed, flexibility, or quality.
What You'll Do
Own manufacturing strategy, planning, and execution for all product lines.
Lead a team of fabricators, technicians, and assemblers across mechanical, electrical, and integration domains.
Translate engineering designs into efficient, repeatable build processes using lean principles.
Oversee fabrication, assembly, quality control, and testing-from submodules to full-system builds.
Manage build schedules, materials planning, and in-house vs. outsourced production decisions.
Implement and improve documentation, SOPs, and safety protocols.
Drive cost reduction and throughput gains through smart tooling, layout, and process optimization.
Partner with engineering, field deployment, and executive teams to ensure alignment from design through delivery.
Oversee and manage external manufacturing partnerships to ensure alignment with quality standards, production timelines, and overall business objectives.
Requirements
What We're Looking For
B.S. in Engineering, Manufacturing, or related field (or equivalent hands-on expertise).
10+ years in manufacturing leadership, ideally in hardware startups, energy systems, or industrial products.
Strong background in mechanical assembly, low-voltage electrical, and pressure system integration.
Proven success scaling from prototype to low-rate/high-quality production.
Deep experience managing work orders, BOMs, inventory, QA, and safety.
Excellent team leadership, mentorship, and shop floor presence.
Strong familiarity with tools like ERP/MRP, SolidWorks, Inventor, and fabrication workflows.
Bonus Points For:
Experience building containerized or modular energy systems.
Familiarity with field deployment, commissioning, and ruggedized builds.
Background working with vendors, contract manufacturers, or outsourced component suppliers.
Six Sigma, Lean, or related continuous improvement credentials.
Benefits
Why You'll Love It Here
Mission with urgency: You'll help bring breakthrough clean energy systems to life-fast.
No red tape: Flat org, fast iteration, direct ownership.
Equity upside: This is a senior role in a venture-backed company with rapid scaling ahead.
Tangible impact: See your work move from CAD to crate to customer, at real scale.
Compensation & Benefits
Competitive salary + equity stake in a fast-growing climate tech company.
401(k) plan and health insurance stipend (QSEHRA).
Paid vacation and holidays.
Ready to Build What Matters?
Send your resume and a brief intro to ******************. We're especially interested in builders with a track record of turning hard tech into shippable, field-ready products at speed.
$101k-158k yearly est. Auto-Apply 60d+ ago
Director of Product Operations
Ncontracts
Operations vice president job in Brentwood, TN
Remote | Product and Development | Full-Time
WHO WE ARE
Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.
At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.
About the Role
We're seeking a Director of Product Operations to build and scale the operational excellence infrastructure for our product organization during a pivotal transformation period. This role is perfect for either a seasoned operator ready to own a function or an exceptional early-career professional ready to accelerate their trajectory by building something from scratch. As we evolve from a portfolio of point solutions to an integrated AI-native GRC platform, you'll serve as the execution multiplier that enables our product teams to deliver predictably while continuously improving velocity and quality.
This is a hands-on leadership role that balances operational rigor (70%) with strategic enablement (30%). You'll own the systems, processes, and metrics that allow our product organization to scale efficiently while maintaining high quality and customer satisfaction.
You'll work closely with the Chief Product Officer to extend their leverage across the organization, serving as a strategic thought partner while maintaining operational excellence. This includes preparing executive-level analyses, facilitating strategic planning sessions, and driving special projects that require cross-functional coordination at the highest levels.
What You'll Own
Core Responsibilities
Operational Excellence Infrastructure (70%)
Lead end-to-end release management across our product portfolio (Nvendor, Nrisk, Nlending, Ncomply, Ncontinuity, VMS)
Drive cross-functional coordination between Product, Engineering, Sales, Marketing, and Customer Success teams
Establish and maintain repeatable playbooks that reduce friction in the product development lifecycle
Facilitate sprint/PI planning and ensure clear swim lanes between functions
Own launch readiness processes and go-to-market coordination
Administer and optimize product tools ecosystem (Jira, ProductBoard, analytics platforms)
Provide clear, consistent status reporting to stakeholders at all levels
Strategic Enablement & Insights (30%)
Design and implement comprehensive product metrics frameworks answering: Are we building the right things? Are we building them efficiently?
Create visibility into bottlenecks and dependencies across our three strategic tracks (portfolio optimization, AI agent development, platform transformation)
Measure and improve customer time-to-value metrics
Conduct retrospectives and drive continuous process improvements
Build feedback loops between customer-facing teams and product development
Enable better prioritization through data-driven insights and frameworks
Key Objectives
Scale Product Management Impact - Free PMs from administrative burden so they can focus on customer discovery and strategic decisions. Build tools and processes that make each PM 2x more effective.
Be the Truth Teller Through Data - Create dashboards and reporting that surface both wins and uncomfortable truths about velocity, quality, and adoption. Drive accountability through transparency.
Drive Predictable Delivery and Impact- Transform our release process from heroic efforts to systematic execution. In partnership with our engineering leadership team, improve on-time delivery rates to benchmark, and track and drive our products' impacts and value creation with clients.
What We're Looking For
Required Experience & Attributes
2+ years of experience demonstrating exceptional analytical and operational capability in one of the following:
Product Operations or Program Management in B2B SaaS
Management consulting or investment banking with technology sector exposure
Operations, industrial engineering, or process improvement roles
Rotational leadership program at a technology company
Proven ability to bring structure to ambiguous problems and drive results through influence
Strong technical literacy and ability to engage credibly with engineering teams
Superior data analysis skills with experience building dashboards and metrics frameworks
Track record of driving measurable process improvements
Outstanding written and verbal communication skills
What Makes You Successful (Experience Level Agnostic)
Systems thinking mindset - you see patterns and build scalable solutions
"Get Stuff Done" ethos - you have a bias for action and tangible outcomes
Intellectual horsepower to engage with senior stakeholders across all functions
Builder mentality - excited to create something from scratch, not just inherit
Natural curiosity about product management and B2B enterprise software
Outstanding team player - thrives in building high functioning collaborative efforts
Ideal Profile Additions
MBA or advanced technical degree
Experience in companies undergoing transformation or platform consolidation
Exposure to financial services or GRC software
Knowledge of modern product development methodologies (Agile, SAFe)
Critical Competencies
"Get Stuff Done" Operator with Systems Thinking
Energy from bringing order to chaos
Thinks in scalable processes, not just individual projects
Battle scars from shipping enterprise software
Obsession with operational excellence as the foundation for strategic impact
Data-Driven Truth Teller
Builds dashboards that surface actionable insights
Credibility to have tough conversations with Engineering, Sales, and executive leadership
Asks "What would need to be true for us to ship 2x faster?" not just tracks current velocity
Understanding of modern product metrics (customer outcomes, not just velocity)
Cross-Functional Credibility Builder
Highly effective at building highly functional cross-group collaboration
Technically literate enough to understand architectural decisions
Commercially aware enough to grasp go-to-market implications
Politically savvy enough to drive consensus across historically siloed products
Track record of building processes that other teams actually adopt
Ideal Profile Additions
Experience in companies undergoing technical transformation or platform consolidation
Experience with AI/ML product development and deployment
Familiarity with enterprise software sales cycles and customer success metrics
MBA or relevant advanced degree (preferred but not required)
Success Metrics
Quarter 1: Fix the basics - reliable release processes, clear status reporting, 50% reduction in fire drills
Quarter 2: Implement foundational metrics - cycle time, defect rates, feature adoption tracking
Quarter 3: Drive optimization - identify and remove top 3 velocity blockers
Quarter 4: Strategic elevation - influence roadmap through data, improve discovery-to-delivery feedback loops
What Sets This Role Apart
This is a rare opportunity to own and build a critical function from the ground up. Whether you're an experienced operator looking to make a definitive impact or an exceptional early-career professional ready to accelerate your trajectory, you'll have direct influence on how we transform from a collection of products to an integrated platform serving 4,000+ financial institutions. The scope and visibility of this role provide a clear path to VP-level product leadership.
WE OFFER
A fun, fast-paced work environment
Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
11 paid holidays
Community and social events to keep you connected and engaged
Mental Health Benefits
Medical, Dental and Vision insurance
Company-paid Group Life Insurance, Short- and Long-Term Disability
Flexible Spending Account & Health Savings Account
Aflac Benefits - Critical Illness, Cancer Protection, & Hospital Choice
Pet Insurance
401 (k) with company match with eligibility on Day 1 of employment
2 Paid Volunteer Time Off Days
And much more!
Compensation Information
Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $150,000 to $180,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed.
AAP/EEO Statement
Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$150k-180k yearly Auto-Apply 60d+ ago
Chief Operating Officer (COO)
Fix Group Management
Operations vice president job in Franklin, TN
Job DescriptionWho We Are: At ShopFix Academy, we're on a mission to transform independent auto repair shops across North America. Through coaching, training, and business systems, we empower shop owners to scale their businesses and reclaim their lives. Our team is passionate, entrepreneurial, and committed to making a difference. Now, we're looking for a strategic operational leader who shares that same drive to scale impact and build high-performing teams.
About the Role:
We are seeking a dynamic Chief Operating Officer (COO) to lead and optimize our day-to-day operations across Product Management, Product Development, Client Success, IT/Tech, HR, and Event Production. The COO will translate our vision into operational reality, build scalable systems, develop Director-level leaders, and ensure operational excellence while maintaining our culture. This is a high-impact role where you will directly shape the growth, efficiency, and performance of the organization.Key Responsibilities:
Executive Leadership: Lead, mentor, and develop Director-level leaders; foster a high-performance leadership culture aligned with organizational values.
Operational Oversight: Ensure operational excellence across all functional areas, including product strategy, development, client success, technology, HR, and events.
Strategic Planning: Partner with CEO and executive team to translate vision into actionable operational plans with measurable outcomes.
Infrastructure & Systems: Build scalable processes, standard operating procedures, and data-driven decision-making frameworks across the organization.
People & Culture: Oversee organizational design, succession planning, and talent development while strengthening culture and values alignment.
Financial Management: Partner with CFO to manage budgets, drive operational efficiency, optimize revenue, and ensure accountability for functional performance.
Change & Transformation: Lead organizational change initiatives and ensure successful adoption of new systems, processes, and structures.
Required Experience & Skills:
7-10+ years of progressive operational leadership, including 5+ years leading Director-level leaders
Proven track record of scaling organizations, building high-performing teams, and developing operational systems
Strong financial acumen, including budget management and revenue/EBITDA optimization
Exceptional leadership, communication, and people-management skills
Strategic, data-driven, and highly accountable with a bias for execution
Comfortable with ambiguity, rapid growth, and organizational transformation
Preferred Qualifications:
MBA or relevant graduate degree (or equivalent experience)
Experience with operating frameworks like EOS, Traction, or Scaling Up
Background in product management, membership/subscription models, or customer success operations
Technical Skills:
Proficiency with collaboration/project management tools (Google Workspace, Slack, Asana, etc.)
Experience with CRM and business intelligence platforms
Ability to evaluate, implement, and optimize technology solutions
Benefits (the good stuff!):
Free access to all ShopFix coaching programs and events
A purpose-driven culture that celebrates innovation and impact
Opportunities for growth and advancement - we love seeing our team members succeed!
Health, dental, and vision insurance
401(k) with company match
Christmas club program with company match
Company-paid life insurance and long-term disability
Short-term disability
Critical illness and accident coverage
Employee Assistance Program
Paid time off
Paid holidays
Shop Fix Academy is proud to be an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$66k-119k yearly est. 6d ago
Business Unit Director
Fessler & Bowman Inc.
Operations vice president job in Smyrna, TN
Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S.
Our Culture & Philosophy:
Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers.
Open & Constructive
Take Pride in Our Product
Relentless Commitment
Care About Our Customers
Team Success
Summary:
The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position.
Five Key Roles of the Business Unit Director:
Strategic Planning and Execution:
Developing strategic plans for the region in alignment with overall company goals.
Implementing strategies to achieve business growth, profitability, and market share targets.
Overseeing the execution of strategic initiatives across projects within the region.
Financial Management:
Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's.
Ensuring projects are delivered within budget and identifying opportunities for cost savings.
Monitoring financial metrics and making data-driven decisions to optimize financial outcomes.
Operational Oversight:
Providing leadership and direction to project managers and operational teams.
Monitoring project timelines, quality standards, and overall project delivery.
Implementing best practices and ensuring compliance with health, safety, and environmental regulations.
Team Leadership and Development:
Leading and motivating a diverse team of professionals across various disciplines.
Developing talent within the region through coaching, mentoring, and training initiatives.
Promoting a culture reflecting F&B core values, effective collaboration, and accountability.
Business Development and Sales:
Identifying new business opportunities and potential markets within the region.
Collaborating with business development teams to pursue and secure new contracts.
Participating in industry events, conferences, and networking activities to promote the company's services.
Essential Duties & Responsibilities:
Client Relationship Management:
Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners.
Understanding client needs and expectations to ensure customer satisfaction.
Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships.
Risk Management and Compliance:
Identifying and mitigating risks related to projects, operations, and regulatory requirements.
Ensuring compliance with legal, contractual, and regulatory obligations.
Implementing policies and procedures to uphold ethical standards and corporate governance.
Reporting and Communication:
Providing regular reports on the region's performance, progress, and challenges.
Communicating effectively with senior management, presenting recommendations and strategies.
Provide a clear vision to the regional team with accompanying goals for each department.
Continuous Improvement:
Driving initiatives for process improvement, efficiency gains, and innovation.
Collaborate across regions to share lessons learned.
Evaluating performance metrics and implementing corrective actions where necessary.
Staying abreast of industry trends, technological advancements, and competitive landscapes.
Community and Stakeholder Engagement:
Engaging with local communities, government agencies, and industry associations.
Participating in community outreach programs and corporate social responsibility initiatives.
Enhancing the company's reputation and fostering positive relationships within the region.
Other relevant tasks as assigned
Education, Experience & Qualifications:
Bachelor's Degree in a related field required
10+ years of Leadership experience, preferably within the construction industry required
Experience in project management, estimating and field supervision preferred
Previous experience in self-perform trades is preferred
Proficiency in Microsoft Suite and familiarity with Procore
High attention to detail, critical thinking, and ability to multi-task
Travel:
Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%.
Work Environment:
As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period.
Benefits:
Fessler & Bowman is proud to provide eligible Team Members with the following benefits:
Medical, dental and vision insurance
401k with company contributions
Paid Holidays and Paid Time Off
Recruitment Process:
The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test.
Fessler & Bowman is an Equal Opportunity Employer
$83k-124k yearly est. 60d+ ago
Operations Director
GBE Alliance
Operations vice president job in Clarksville, TN
About Us: GBE Alliance is comprised of a network of licensed individuals who specialize in autism spectrum disorders to provide telehealth and direct services for individuals with autism and their families-paving a way for a brighter future. We pride ourselves on being an all-encompassing resource, providing autism evaluations for a clinical diagnosis, ABA treatment, speech therapy, and occupational therapy. Experts in the field have formed an alliance to help families in Tennessee and Kentucky access high-quality, compassionate ABA services tailored to their child's unique needs.
Job Summary:
The Director of Operations oversees the daily functions of the ABA clinic, ensuring smooth execution of clinical, administrative, and financial operations. This role is pivotal in maintaining high standards of care, compliance, and team performance while driving strategic growth and operational excellence.
Responsibilities:
Leadership & Strategy
Provide day-to-day leadership aligned with GBE's mission and values
Collaborate with leadership to develop and implement growth strategies
Motivate and manage high-performing BT/RBT and other employees
Client & Family Engagement
Act as lead “client-care officer” through direct contact with families and stakeholders
Conduct facility tours and maintain strong relationships with referral sources
Operational Oversight
Ensure efficient clinic operations including scheduling, documentation, and service delivery
Monitor and correct processes to optimize workflow and client outcomes
Oversee safety protocols for staff and clients
Recruiting, Staffing and Referral Flow strategy to ensure center is operation at optimum levels
Cleanliness Standards are upheld
Emergency Direct Care
Compliance & Quality Assurance
Ensure adherence to licensing and accrediting body standards
Lead internal audits and quality improvement initiatives
Maintain timely and accurate reporting (daily, weekly, monthly, quarterly)
Financial Management
Approve departmental budgets and expenses
Collaborate with finance teams to ensure fiscal health of the center
Training & Development
Ensure proper onboarding and ongoing training for staff
Support crisis intervention and adherence to medication policies
Reporting
ABA technician report to Operations director
Operations Director reports to VP of Operations
Leadership & Strategy
Provide day-to-day leadership aligned with GBE's mission and values
Collaborate with leadership to develop and implement growth strategies
Motivate and manage high-performing BT/RBT and other employees
Client & Family Engagement
Act as lead “client-care officer” through direct contact with families and stakeholders
Conduct facility tours and maintain strong relationships with referral sources
Operational Oversight
Ensure efficient clinic operations including scheduling, documentation, and service delivery
Monitor and correct processes to optimize workflow and client outcomes
Oversee safety protocols for staff and clients
Recruiting, Staffing and Referral Flow strategy to ensure center is operation at optimum levels
Cleanliness Standards are upheld
Emergency Direct Care
Compliance & Quality Assurance
Ensure adherence to licensing and accrediting body standards
Lead internal audits and quality improvement initiatives
Maintain timely and accurate reporting (daily, weekly, monthly, quarterly)
Financial Management
Approve departmental budgets and expenses
Collaborate with finance teams to ensure fiscal health of the center
Training & Development
Ensure proper onboarding and ongoing training for staff
Support crisis intervention and adherence to medication policies
Reporting
ABA technician report to Operations director
Operations Director reports to VP of Operations
Requirements
1-2 years experience in operations management, sales or other management experience required
High school diploma, GED, or equivalent work experience required
Strong leadership skills with the ability to motivate and manage a diverse team.
Excellent organizational and multitasking abilities
Must be proficient with computers, in Microsoft Suite, and with other technologies utilized to track organizational performance metrics
Previous ABA experience preferred
Physical Requirements:
Physical capabilities include walking, occasional running, standing, sitting, kneeling, stooping, crouching, crawling , twisting, reaching above head, pulling, bending, and lifting up to 50 pounds
Prolonged Sitting: The job involves prolonged periods of sitting at a desk or workstation while performing tasks such as computer work, data analysis, and communication
Computer and Office Equipment: The jobholder will use standard office equipment such as computers, phones, printers, and scanners
Benefits
Competitive salary commensurate with experience
Health, dental, and vision insurance options
401(k) retirement plan
Ongoing professional development opportunities
Supportive and collaborative work environment
Meaningful work that makes a difference in the lives of individuals and families
Global Behavior Education Alliance, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and clients.
$64k-119k yearly est. Auto-Apply 34d ago
Director of Supply Chain Management
Star International Holdings
Operations vice president job in Smithville, TN
Star Holdings Group, a leading manufacturing company specializing in high-quality commercial cooking equipment, is seeking an experienced and results-driven Director of Supply Chain Management. This position will oversee our procurement operations and drive strategic sourcing initiatives to support our continued growth and commitment to excellence in the foodservice equipment industry.
The Director of Supply Chain Management will be responsible for optimizing the procurement process, managing supplier relationships, and controlling material costs. This leadership role requires a strategic thinker with strong negotiation skills and a deep understanding of supply chain management within the manufacturing environment.
Responsibilities:
Supply Chain Strategy: Develop and implement strategies to improve supply chain efficiency, reduce costs, and enhance service levels within the foodservice equipment manufacturing sector.
Logistics and Distribution: Oversee transportation, warehousing, and distribution processes to ensure timely delivery of products to customers globally.
Inventory Management: Monitor inventory levels to balance supply and demand, minimize excess stock, and prevent shortages.
Supplier Relations: Collaborate with procurement teams to manage supplier relationships, ensuring quality, reliability, and alignment with Star Holdings' standards.
Demand Planning & Forecasting: Use data and market trends to predict demand for our products, ensuring supply chain activities align accordingly.
Risk Management: Identify potential risks in the supply chain (e.g., supplier failures, transportation delays) and develop contingency plans to mitigate impacts.
Technology Integration: Implement and manage systems like ERP software to streamline supply chain processes, supporting operational efficiency.
Cross-Functional Collaboration: Work with teams across operations, sales, and finance to align supply chain activities with the broader objectives of Star Holdings Group.
Team Leadership: Lead and manage the supply chain team to ensure effective sourcing, logistics, and supplier negotiations.
Performance Monitoring: Monitor and assess supplier and logistics performance to ensure compliance with Star Holdings Group's standards and contractual agreements.
Cost Reduction Initiatives: Develop cost reduction strategies and drive continuous improvement in supply chain processes to support Star Holdings' operational goals.
Regulatory Compliance: Ensure compliance with all regulatory requirements and corporate policies related to supply chain management and sourcing.
Requirements
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; MBA preferred.
Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), and Certified in Supply Management (CPSM) certifications are a plus.
7+ years of supply chain management experience in a manufacturing environment, with at least 3 years in a leadership role.
Strong negotiation, contract management, and supplier relationship management skills.
Experience with ERP/MRP systems and supply chain management software.
Excellent analytical and problem-solving skills.
Strong leadership and team management capabilities.
Ability to thrive in a fast-paced and dynamic work environment.
If you are a strategic leader with a passion for supply chain management and operational excellence, we invite you to apply for this exciting opportunity!
Our company is an equal opportunity employer and welcomes all qualified applicants.
$111k-161k yearly est. 26d ago
Director of Supply Chain Management
Bakers Pride
Operations vice president job in Smithville, TN
Star Holdings Group, a leading manufacturing company specializing in high-quality commercial cooking equipment, is seeking an experienced and results-driven Director of Supply Chain Management. This position will oversee our procurement operations and drive strategic sourcing initiatives to support our continued growth and commitment to excellence in the foodservice equipment industry.
The Director of Supply Chain Management will be responsible for optimizing the procurement process, managing supplier relationships, and controlling material costs. This leadership role requires a strategic thinker with strong negotiation skills and a deep understanding of supply chain management within the manufacturing environment.
Responsibilities:
* Supply Chain Strategy: Develop and implement strategies to improve supply chain efficiency, reduce costs, and enhance service levels within the foodservice equipment manufacturing sector.
* Logistics and Distribution: Oversee transportation, warehousing, and distribution processes to ensure timely delivery of products to customers globally.
* Inventory Management: Monitor inventory levels to balance supply and demand, minimize excess stock, and prevent shortages.
* Supplier Relations: Collaborate with procurement teams to manage supplier relationships, ensuring quality, reliability, and alignment with Star Holdings' standards.
* Demand Planning & Forecasting: Use data and market trends to predict demand for our products, ensuring supply chain activities align accordingly.
* Risk Management: Identify potential risks in the supply chain (e.g., supplier failures, transportation delays) and develop contingency plans to mitigate impacts.
* Technology Integration: Implement and manage systems like ERP software to streamline supply chain processes, supporting operational efficiency.
* Cross-Functional Collaboration: Work with teams across operations, sales, and finance to align supply chain activities with the broader objectives of Star Holdings Group.
* Team Leadership: Lead and manage the supply chain team to ensure effective sourcing, logistics, and supplier negotiations.
* Performance Monitoring: Monitor and assess supplier and logistics performance to ensure compliance with Star Holdings Group's standards and contractual agreements.
* Cost Reduction Initiatives: Develop cost reduction strategies and drive continuous improvement in supply chain processes to support Star Holdings' operational goals.
* Regulatory Compliance: Ensure compliance with all regulatory requirements and corporate policies related to supply chain management and sourcing.
Requirements
* Bachelor's degree in Supply Chain Management, Business Administration, or a related field; MBA preferred.
* Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), and Certified in Supply Management (CPSM) certifications are a plus.
* 7+ years of supply chain management experience in a manufacturing environment, with at least 3 years in a leadership role.
* Strong negotiation, contract management, and supplier relationship management skills.
* Experience with ERP/MRP systems and supply chain management software.
* Excellent analytical and problem-solving skills.
* Strong leadership and team management capabilities.
* Ability to thrive in a fast-paced and dynamic work environment.
If you are a strategic leader with a passion for supply chain management and operational excellence, we invite you to apply for this exciting opportunity!
Our company is an equal opportunity employer and welcomes all qualified applicants.
$111k-161k yearly est. 26d ago
Director of OP Provider Relations
Odyssey Behavioral Group
Operations vice president job in Franklin, TN
Director of OP Provider Relations - MI/OH/Pittsburgh
Why You Will Love Working With Us!
At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With multiple locations across the US, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide.
Our team's foundation is client centered care and clinical excellence through our 5-star service commitment - Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team and our team is committed to our clients!
Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below.
Join our team! Be part of our amazing vision of changing lives empowering each client's inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day!
What We Offer
Collaborative environment dedicated to clinical excellence
Multiple Career Development Pathways
Company Supported Continuing Education & Certification
Multiple Health Plan Design Options Available
Flexible Dental & Vision Plan Options
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Critical Illness (with health enrollment plan)
100% Company Paid Life & ADD
401K with Company Match
Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
Generous Team Member Referral Program
Parental Leave
Position SummaryThe Director of OP Provider Relationship, Outpatient Network focuses on mobilizing business development growth strategies utilizing clinic-based roles including, and not limited to, executive director, community outreach liaisons, clinical and operations resources. Growth strategies include state/federal level B2B, state and area providers/organizations, and payors. The role leads and/or supports clinic and state level business development strategies at designated locations, connecting providers, clients, and families to Pasadena Villa's clinical services while establishing a trusted provider community/state network to refer out to when needed. The role leverages internal and external resources to educate communities, providers, clients, and families about psychiatric conditions, services and supports available. The position partners with key Pasadena Villa leaders and departments along with location leaders and teams to establish and update critical measurements of productivity/targets/goals and client-service strategies. Forms strategic alliances within Pasadena Villa to identify and remove barriers to access and monitor for continuous process improvement.
Relationships and Contacts
Within the organization:
Initiates and maintains frequent and close working relationships with Pasadena Villa and facility-based leadership, marketing, admissions, and clinical staff.
Outside the organization
: Maintains working relationships with community partners, referral sources, and professional resources.
Essential Responsibilities:
Builds state, and clinic level strategic, targeted growth plan by evaluating, analyzing, interpreting, and presenting clinic and market utilization data to assigned locations.
Collaborates with service location(s) and company leadership to establish, communicate, and champion strategic growth initiatives.
Create and initiate new innovative approaches to growth and mobilizes them in partnership with operations and Pasadena Villa leadership.
In cooperation with clinic, network and Pasadena Villa leadership develop retention strategies for top, maintenance, and new targeted accounts.
Develops goals and timelines for new and enhanced key account opportunities.
Communicates, monitors, and executes sales and retention strategies and plans.
Ensures that all strategic accounts are managed, and ensure that internal and external obstacles to business growth and retention are identified, minimized, or eliminated.
Prepares and presents monthly/weekly reports or updates as requested, identifying trends, additional business opportunities with existing and new accounts/strategies that address obstacles as needed.
Collaborates with admissions to obtain accurate referral source trends and provide referral source feedback to leverage increased market share for the facility and corporate network entities.
Leverages Salesforce CRM to analyze and trend for leads, inquiries, and admissions and aligns business development strategies accordingly to develop departmental annual and quarterly plans.
Audits all outreach activities within Salesforce to ensure completeness and meaningful content.
Trains the team to use Salesforce to analyze and develop regional strategic plans using the data associated with the leads, inquiries, and admissions correlated with the outreach activities.
Creates, evaluates, assesses, and adjusts to achieve high ROI on key growth initiatives and staff productivity to drive quality inquiry calls and admissions to meet or exceed goals.
Provides Pasadena Villa and field leadership with actionable analysis of call and admissions trends that highlight growth driver and detractors.
Develops and provides orientation and training to all onboarding team members and any additional customer service training needs for all internal stakeholders as assigned.
Monitors all communications to maximize customer-facing quality encounters, providing timely feedback, accurate information, and coaching to team members and strategic partners.
Identifying and overcoming obstacles within the admissions and clinical partnership relations.
Ensures the company, location(s) talking point/branding guidelines are up-to-date and utilized in internal and external written and verbal communications.
Facilitates strategic growth quarterly meetings involving Pasadena Villa facility leadership.
Provides weekly coaching sessions with at least one ride every 6 months.
In partnership with Pasadena Villa marketing resources, advancing branding to grow SEM and social media growth strategies.
Creates innovative growth strategies targeting differentiated clinical and organizational partnerships to earn a preferred and leading market position. Generate Pasadena Villa University lectures/presenters from assigned locations.
Additional Responsibilities:
Attends scheduled virtual, in-person, and internal and external business development and company meetings according to role and responsibilities.
Collaborates with executive leadership to formulate goals/objectives for business development staff teams at each location.
Maximizes available resources to meet or exceed strategic growth and budgeted goals.
Actively seeks and identifies new referral sources/partnerships.
When clinics are void of coverage, ensures that all center's strategic accounts are managed, and ensure that internal and external obstacles to business growth are identified, minimized, or eliminated through day-to-day management of accounts.
Other duties as assigned.
Qualifications
Education and Experience
The position prefers a bachelor's degree in business administration, Marketing, Health Administration or a related field. 10+ years of experience in business development/sales preferred. Additional related experience in behavioral health treatment services, including.
Demonstrated experience leading business development teams to meet/exceed monthly goals and budget targets, functioning as both a key and individual contributor.
Experience leading complex and meticulous sales processes.
Experience with specialized mental health treatment services.
Skill Competencies
Excellent computer/technology skills including MS Office
Ability to exercise sound judgment and discretion.
Excellent organizational and time management skills
Successful collaborative skills in working with a variety of groups.
Intimate understanding of traditional and emerging marketing channels
Excellent verbal and written communication skills
Able to adapt and implement initiative-taking sales management principles to behavioral healthcare intake process.
Pasadena Villa Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”
ISJPOP
$64k-119k yearly est. 3d ago
Director, Coding Operations (1641)
Us Heart & Vascular
Operations vice president job in Franklin, TN
US Heart and Vascular is in need of a Remote Coding Operations Director to join our team.
The Coding Operations Director offers leadership and guidance to team leads, coders, and coding support staff. This role oversees daily coding, charge capture, and reconciliation activities. The director closely collaborates with Clinical Documentation Integrity (CDI) and Coding Quality leadership to identify educational opportunities and workflow enhancements, address complex coding issues, and strategize and execute coding initiatives. This role is also responsible for positioning the department for financial and operational sustainability by ensuring that established performance targets, key performance indicators, and other departmental goals are met.
Responsibilities:
Maintains current knowledge of coding principles and government regulations through reading materials and attending educational meetings or seminars.
Manages, supervises, and monitors daily work activities and evaluates staff performance.
Monitors coding work, unbilled accounts, missing charges, and aging of uncoded accounts.
Develop, implement, and maintain new features and functionalities that impact coding and charge capture processes with a deep understanding of downstream effects.
Participates in workgroup meetings and forecasts impact on coding operations, including workflow changes, coders' education, and physician documentation.
Ensures that remote coding staff is meeting departmental goals. Makes meaningful contributions to department-wide coding decisions and the coding knowledge base.
Maintains positive relationships and facilitates effective communication amongst Coding Operations, Clinician Education, Compliance, Front & Back-end RCM, etc.
Administers human resource matters, including recruiting, hiring, scheduling, career development, performance evaluations, and corrective action.
Ensures that employees are adhering to company and department policies and procedures.
Performs and assists with other duties as needed.
Requirements:
Expertise in medical coding and quality assurance with knowledge of billing, coding, and documentation practices in inpatient and outpatient hospital settings
High-level understanding of all federal/governmental regulations, coding guidance, and revenue cycle policies and procedures
Proficiency in Microsoft Office suite and EMR platforms
Excellent written and oral communication skills
Ability to identify emerging issues and communicate to leadership
Ability to work effectively under pressure due to changing priorities, interruptions, and workload variability
Ability to exhibit leadership by demonstrating a commitment to teamwork, supporting the alignment of USHV goals and objectives, assisting others to develop their knowledge of the department, adapting to change positively that exemplifies commitment, and working proactively with minimal supervision
Ability to resolve conflict by persuading others through explanation to accept a course of action and approaching conflict from a positive viewpoint
Associate or bachelor's degree in health information management or related field (or equivalent professional experience required
Registered Health Information Technician (RHIT),
Certified Coding Specialist (CCS),
Certified Coding Specialist-Physician-based (CCS-P),
Certified Professional Coder (CPC)
Strong coding leadership experience in cardiology or multi-specialty
Qualifications
$64k-119k yearly est. 11d ago
Director of Commercial Planning
Corporate Flight Management 4.0
Operations vice president job in Smyrna, TN
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
Eligibility begins the first day of the month following your hire date.
The Company offers a matching contribution up to 6% of your eligible compensation.
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
Accrual of up to 56 hours of paid sick leave per year.
Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
Eligible to receive vacation hours on January 1st following your hire date.
These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
Eligible for various types of leave, including:
Medical Leave
Non-Medical Family Care Leave
Maternity and Paternity Leave
Personal Leave
Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
Contour Airlines offers a competitive salary based on your prior work experience.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Director of Commercial Planning will be responsible for developing and executing Contour's commercial strategy across network planning, scheduling, and revenue management. This leader will be involved in identifying new market opportunities, optimizing our network performance, implementing revenue management strategies and being a key liaison to the communities that we serve.
This is a hands-on leadership role ideal for a data-driven strategist ready to make a meaningful impact in an entrepreneurial, fast-moving environment.
Key Responsibilities
Network & Market Planning
Participate in the bid and selection process for Essential Air Service (EAS) markets
Identify and evaluate new market opportunities and route expansions.
Build and maintain strong relationships with airport authorities, tourism bodies, and local communities to support route development.
Scheduling & Capacity Management
Develop and manage the flight schedule to optimize aircraft utilization and connectivity across the network.
Ensure schedule coordination with Operations and Maintenance for efficient and reliable execution.
Oversee timetable publication and seasonal schedule adjustments.
Revenue Management & Pricing
Lead the revenue management function, setting fare structures, inventory controls, and pricing strategies to maximize revenue performance.
Develop demand forecasts and competitive analyses to guide capacity and pricing decisions.
Strategic Analysis & Planning
Contribute to long-term commercial and fleet planning initiatives.
Support budgeting and forecasting for revenue and network-related performance metrics
Qualifications
Be at least 23 years of age.
Bachelor's degree in Business, Economics, Aviation Management, or related field (MBA preferred).
5-8 years of experience in commercial planning, network management, or revenue management, ideally with experience at a major or regional airline.
Proven ability to translate complex data into actionable commercial strategies.
Familiarity with airline scheduling and revenue management systems.
Strong leadership, analytical, and communication skills.
Entrepreneurial mindset with a willingness to work across departments in a lean, fast-paced environment,
Be authorized to work in the United States and able to travel in and out of the United States.
Must have a valid driver's license and good driving record.
Must understand, read, and write English.
Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares
Able to pass a 10-year work history review and submit to criminal background and fingerprint checks.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
Must have well-developed people skills and ability to work with a variety of personalities.
Able to coordinate multiple priorities and meet deadlines.
Maintain strong attention to detail.
Be self-motivated and able to motivate others.
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
$79k-125k yearly est. 11d ago
Operational Readiness Director
Corpay
Operations vice president job in Brentwood, TN
What We Need CORPAY is currently looking to hire an Operational Readiness Director within our Corpay Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN or Atlanta, GA. In this role, you will play a key role in ensuring new products, services, and operational initiatives are successfully implemented across Corpay Payables. This individual will oversee the readiness, adoption, and performance of operational transitions, ensuring that teams, systems, and processes are fully prepared to deliver exceptional customer outcomes from day one. The Operational Readiness Director is responsible for leading readiness planning and execution for major product, system, and operational launches within Corpay Payables. The position ensures all impacted teams-Operations, Implementation, Product, and Client Services-are aligned, trained, and equipped to execute new initiatives effectively. The ideal candidate has a strong background in operational program management, business process improvement, and change readiness. They will work cross-functionally to assess business impact, define success criteria, lead testing and training efforts, and oversee post-launch stabilization activities. You will report directly to SVP Operations and regularly collaborate with the team and other departments.
How We Work
As an Operational Readiness Director, you will be expected to work in a virtual environment. CORPAY will set you up for success by providing:
Assigned workspace in home office set up
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Developing and managing readiness plans for new initiatives, ensuring processes, resources, and technology are prepared for go-live.
Partnering with Product Management, Technology, Finance, and Customer Operations to define readiness requirements, deliverables, and timelines.
Conducting readiness assessments to identify gaps in people, process, and systems. Develop mitigation plans to ensure seamless execution.
Collaborating with IT and Operations teams to coordinate user acceptance testing (UAT), regression testing, and pilot programs before launch.
Developing and delivering training materials, standard operating procedures (SOPs), and communication plans to affected stakeholders.
Overseeing post-launch support, measuring success against readiness KPIs, and lead root-cause analysis to ensure long-term adoption.
Capturing lessons learned from each deployment and feed them into continuous improvement efforts across the organization.
Maintaining dashboards and documentation of readiness progress, risk mitigation, and performance tracking.
Qualifications & Skills
Bachelor's Degree required, Master's preferred.
5+ years of experience in operations, project management, or change readiness.
Experience leading operational readiness or business transition initiatives in a complex, cross-functional environment.
Strong working knowledge of project management and process improvement methodologies (Lean, Six Sigma, PMP preferred).
Proven success leading readiness for large-scale systems or product deployments.
Excellent communication and stakeholder management skills, including experience presenting to executive leadership.
Data-driven mindset with the ability to define and track readiness metrics and KPIs.
Exceptional organization, prioritization, and problem-solving abilities.
Strong proficiency in Microsoft Office Suite; Salesforce and workflow automation tools highly desired.
Ideal Candidate:
Strategic thinker with a bias toward action.
Detail-oriented and execution-focused.
Confident leader and collaborator.
Adaptable and comfortable managing change.
Strong communicator, both written and verbal.
Passionate about driving operational excellence through readiness.
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Our Company & Purpose
CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
Empowering our people to share their experiences and ideas through open forums and individual conversations; and
Valuing each person's unique perspectives and individual contributions.
Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn.
Equal Opportunity/Affirmative Action Employer
CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
$64k-119k yearly est. 30d ago
Director, Growth Operations
IVX Health
Operations vice president job in Brentwood, TN
Full-Time | Brentwood, TN
IVX Health is growing fast, and we're seeking a Director, Growth Operations to lead the strategy, systems, and analytics that power our national growth engine. This is a high-impact leadership role that blends sales operations, analytics, and strategy to drive provider engagement, optimize sales performance, and identify new market opportunities.
We're looking for a strategic, data-driven leader who can connect people, process, and performance - someone who thrives on bringing structure to complexity, developing high-performing teams, and translating insights into meaningful business growth.
About the Role
The Director, Growth Operations serves as the central leader connecting strategy, people, and performance across IVX's Sales and Market Development functions. This role oversees the Sales Operations and Sales Support teams and partners cross-functionally with Sales, Business Systems, and Data teams to drive efficiency, insight, and disciplined execution.
The ideal candidate will combine strong analytical capabilities with operational leadership, ensuring the sales organization is supported by accurate reporting, scalable processes, and systems that enable continued expansion across markets and therapies.
What You Will Do
Sales Operations and Performance Analysis
Analyze sales performance and workforce trends to identify growth opportunities, address risk factors, and optimize team effectiveness.
Monitor provider referral activity to identify underperforming markets and drive strategic interventions for improvement.
Deliver and evaluate sales KPIs and KLIs, providing actionable insights and ROI analysis to leadership.
Lead performance reviews, territory assessments, and structural recommendations to support sustainable market growth.
Growth Strategy and Execution
Develop and execute growth programs and campaigns for new market launches and therapy expansions.
Partner with Marketing and Market Development to align growth initiatives with IVX Health's strategic goals.
Create frameworks for tracking provider engagement, ranking, and retention.
Systems, Processes, and Tools
Own and optimize sales technology, including CRM management, data capture, and analytics tools such as Trilliant.
Partner with Business Systems and Data teams to enhance sales-related systems and data integrity.
Standardize sales workflows, CRM processes, and KPI reporting across the organization.
People Leadership and Management
Lead, mentor, and develop the Sales Operations and Sales Support teams, fostering a culture of accountability, results, and growth.
Define team structures, role responsibilities, and performance expectations aligned to business priorities.
Provide guidance and partnership to sales and market leaders to ensure consistent execution of growth strategies.
What We Are Looking For
We're looking for a collaborative, analytical leader who can translate strategy into execution and inspire teams to deliver measurable results. You might be a great fit if you have:
5-6 years of experience in sales operations, growth strategy, or a related field
Bachelor's degree preferred; advanced degree (MBA or similar) preferred
Background in multi-site healthcare services, private equity-backed organizations, or other high-growth environments
Proven experience leading or building teams and driving performance through data and process excellence
Exceptional analytical and problem-solving skills with the ability to make sound, data-driven decisions
Excellent communication and presentation skills, with the ability to influence across all levels of the organization
Strong understanding of CRM tools, analytics platforms, and sales performance systems
Advanced Excel and data visualization capabilities; experience with Trilliant or similar tools preferred
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
$64k-119k yearly est. Auto-Apply 3d ago
Director of Operations
J Warner Ventures
Operations vice president job in Bowling Green, KY
The Director of Operations is tasked with multi-site support of store operations as well as the development and implementation of training programs and documents with the objective of creating consistency in operational excellence across all locations.
Key Duties and Responsibilities:
Support Car Wash Managers with an eye on continuous improvement and development
Establish the standard for customer service, quality and cleanliness
Travel between locations to offer education and follow up around products, services, promotions and/or operational initiatives
Act as the company expert on wash equipment, chemicals and application processes and service initiatives
Hire or promote, train and evaluate Car Wash Managers
Partner with HR to address and/or resolve employee relations matters
Field and resolve customer or employee issues as needed
Develop, implement and deliver training programs and support documents that outline best practices for:
Tunnel equipment inspections, maintenance and troubleshooting
Chemical application, inventory, ordering and storage
Opening and closing procedures
Additional initiatives as determined
Requirements
Essential:
Minimum 3 years of experience in the car wash industry as an operational leader
Advanced understanding of car wash equipment, its order of operations and maintenance/upkeep best practices
Experience with wash chemicals and their application processes
Cross trained in wash equipment troubleshooting and general repair
Understanding of wash POS systems
Advanced knowledge of MS Office programs
Strong written skills with experience creating training documents
Desirable:
Understanding of DRB programming and customization
Leadership, self-driven, high energy, positive attitude, adaptability, enthusiasm to achieve goals, excellent communication and problem-solving skills
$49k-91k yearly est. 50d ago
Director of Operations
Bluegrass Supply Chain Services
Operations vice president job in Bowling Green, KY
About Bluegrass Supply Chain
Bluegrass Supply Chain provides a comprehensive suite of value-added warehousing services and transportation management solutions designed to enhance operational efficiency. By expanding capacity and capabilities, reducing touchpoints and travel time, and improving on-time performance, Bluegrass enables its customers to focus on their core business while remaining competitive in the marketplace.
Learn more at ***************
Position Purpose
The Director of Operations reports directly to the Chief Operations Officer and provides leadership oversight for multiple facilities and/or customer-based business units. This role is responsible for the overall performance of assigned operations, ensuring processes are efficient, scalable, and aligned with Bluegrass Supply Chain's strategic objectives. The Director plays a critical role in driving operational excellence, customer satisfaction, and team member engagement.
Requirements
Key Responsibilities
Provide strategic and operational leadership across multiple locations or customer-based business units, ensuring consistent execution of company standards and objectives.
Serve as a key liaison between operational teams and senior leadership, clearly communicating performance metrics, challenges, risks, and improvement opportunities.
Maintain a strong customer-centric focus, ensuring operational decisions align with customer expectations and service-level agreements; actively solicit feedback and drive continuous improvement.
Establish, implement, and monitor quality control and performance management systems to ensure operational excellence and compliance with company standards.
Continuously evaluate operational processes to identify opportunities for improved efficiency, cost control, safety, and service quality; lead initiatives to optimize workflows and procedures.
Oversee the Team Member Experience (TMX), including workforce planning, labor optimization, talent development, and resource allocation.
Foster a culture of accountability, collaboration, and continuous improvement by setting clear expectations, coaching leaders, and supporting professional development initiatives.
Manage operational resources including labor, equipment, and materials to ensure optimal utilization; contribute to budgeting, forecasting, and capital planning efforts.
Evaluate and implement technology solutions, including WMS enhancements and automation tools, to improve productivity, accuracy, and scalability.
Identify operational risks and develop mitigation strategies, including contingency planning, regulatory compliance, and safety program oversight.
Act as a role model for Bluegrass Supply Chain's core values and leadership principles.
Perform other duties as assigned.
Qualifications
Bachelor's degree in business, Operations Management, Supply Chain, or a related field required.
Master of Business Administration (MBA) strongly preferred.
Minimum of 10 years of progressive leadership experience in operations, preferably within a 3PL or warehousing environment.
Hands-on experience with Warehouse Management Systems (WMS).
Advanced proficiency in Microsoft Office applications, including Outlook, Excel, and PowerPoint.
Strong interpersonal, communication, and presentation skills.
Demonstrated ability in strategic problem-solving, project management, and process improvement.
Proven leadership, negotiation, and change-management capabilities.
Equal Employment Opportunity
Bluegrass Supply Chain is proud to be Equal Employment Opportunity employer. We consider all qualified applicants without regard to age, race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
$49k-91k yearly est. 30d ago
Director Of Primary Care Operations -- Value-Based Care
Graves Gilbert Clinic 3.6
Operations vice president job in Bowling Green, KY
Operational Leadership
Oversee day-to-day operations of primary care clinics, ensuring high-quality, efficient, and patient-centered care.
Develop and implement operational strategies that support value-based care objectives, including risk adjustment, care coordination, and chronic disease management.
Collaborate with clinical and administrative leaders to standardize workflows, improve access, and reduce unnecessary utilization.
Value-Based Care Strategy
Attends all value-based program meetings.
Lead the execution of value-based care initiatives, including ACOs, Medicare Advantage, Medicaid, and commercial risk contracts.
Monitor and improve performance on quality metrics (e.g., HEDIS, STAR ratings, CAHPS) and cost/utilization benchmarks.
Partner with analytics teams to interpret data and drive actionable insights for population health management.
Team Development & Leadership
Manage and mentor clinic managers and operational staff, fostering a culture of accountability, innovation, and continuous improvement.
Facilitate cross-functional collaboration between providers, care teams, and support services to achieve shared goals.
Financial & Contractual Oversight
Support budgeting, forecasting, and financial performance of primary care operations and value-programs.
Align operational priorities with payer contract requirements and incentive structures.
Patient & Provider Experience
Champion initiatives to improve patient engagement, access, and satisfaction.
Support provider well-being and retention through operational efficiencies and resource alignment.
Partners with Quality Director, Quality Finance Director, and Department to manage all value-based program initiatives and ensure the success of all Primary Care providers within value-based programs.
Education & Experience
Bachelor's degree in Healthcare Administration, Business, Nursing, or related field required; Master's degree preferred.
Minimum 7-10 years of progressive leadership experience in healthcare operations, with at least 3 years in a value-based care environment.
Experience managing multi-site primary care operations strongly preferred.
Skills & Competencies
Deep understanding of value-based care models, population health, and healthcare quality metrics.
Strong leadership, communication, and change management skills.
Proficiency in data-driven decision-making and performance improvement methodologies.
Ability to build relationships across clinical and administrative teams.
$48k-86k yearly est. 60d+ ago
Regional Service Operations Manager (West)
Coats 4.3
Operations vice president job in La Vergne, TN
The Regional Service Operations Manager is responsible for leading and executing service operations within an assigned region to deliver superior service performance, customer satisfaction, and operational excellence. This role translates enterprise service strategy into daily execution by coaching field teams, deploying, training and enforcing policies and procedures, and driving consistent, high-quality service delivery. The Regional Service Operations Manager plays a critical role in fostering a culture of safety, professionalism, productivity, and continuous improvement while developing field talent and strengthening customer relationships.
Key Responsibilities:
Service Performance & Customer Satisfaction
Drive regional service level performance, ensuring achievement of KPIs, SLAs, and customer satisfaction targets.
Monitor service metrics, customer feedback, and operational dashboards to identify trends and improvement opportunities.
Support customer retention and acquisition through the facilitation of the service network in delivering a reliable service delivery and proactive customer engagement.
Field Leadership & Daily Execution
Provide hands-on leadership and daily facilitation to field service technicians and supervisors.
Coach and mentor field teams to improve performance in safety, customer engagement, productivity, and professional standards.
Reinforce expectations for behavior, appearance, communication, and customer interactions across the region.
Partner with the Senior Service Operations Manager to deploy service initiatives, programs, and performance improvements.
Safety, Compliance & Policy Adherence
Promote and enforce a strong safety culture, ensuring compliance with all safety policies, procedures, and regulatory requirements.
Ensure adherence to company service policies, procedures, and quality standards.
Support certification, inspection, and compliance programs as required, ensuring accurate documentation and execution.
Training & Talent Development
Plan and monitor regional training programs for field service technicians in alignment with corporate standards.
Identify skill gaps and coordinate technical, safety, and customer service training.
Mentor technicians and supervisors, supporting career development and succession planning.
Reinforce best practices and standard work through ride-alongs, coaching sessions, and performance reviews.
Productivity, Territory & Inventory Management
Optimize technician productivity through effective scheduling, territory alignment, and workload balancing.
Manage and troubeshoot regional inventory, tools, and parts to ensure availability, accuracy, and cost control.
Partner with supply chain and operations teams to minimize downtime and improve first-time fix rates.
Support fleet, asset, and equipment management to maximize operational efficiency.
Continuous Improvement & Collaboration
Identify opportunities for process improvement and participate in continuous improvement initiatives.
Share regional insights, best practices, and performance data with the Senior Service Operations Manager.
Collaborate cross-functionally with sales, technical support, quality, and operations teams to enhance service outcomes.
Qualifications & Experience
Bachelor's degree in Business, Operations, Engineering, or a related field (or equivalent experience).
5-8+ years of experience in field service operations, service management, or regional operations leadership.
Demonstrated experience leading field-based teams in a multi-location or regional environment.
Strong understanding of service metrics, safety compliance, and customer satisfaction drivers.
Experience in training, coaching, and mentoring technical teams.
The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.
How much does an operations vice president earn in Hendersonville, TN?
The average operations vice president in Hendersonville, TN earns between $74,000 and $204,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.
Average operations vice president salary in Hendersonville, TN