Operations vice president jobs in Jackson, MS

Our firm has been engaged by a leading retail brand to identify an accomplished Director of Retail Operations to lead their multi-location retail division. This individual will be responsible for driving revenue growth, building high-performing teams, strengthening customer relationships, and developing sales strategies that align with company goals. The ideal candidate is a strategic thinker who excels in leadership, operational execution, and customer-focused retail performance. Key Responsibilities Lead retail sales management teams and indirectly oversee sales associates, digital sales, sales service representatives, and warehouse personnel. Develop and implement a comprehensive retail sales strategy that supports organizational objectives and revenue targets. Drive revenue growth by identifying new business opportunities and expanding relationships with existing customers. Analyze performance metrics to identify trends, forecast sales, and adjust strategies as needed. Collaborate cross-functionally with marketing, distribution, merchandising, customer service, and other internal departments to ensure cohesive business execution. Recruit, train, coach, evaluate, and develop management-level talent; reward and discipline as necessary, including termination decisions when appropriate. Conduct regular meetings with retail leadership to evaluate results, upcoming initiatives, and long-term planning. Communicate sales reports, forecasts, and strategic updates to the Leadership Team Partner with leadership to develop pricing and promotional strategies that maximize profitability. Establish training and development programs that enhance skill growth and elevate team performance. Build and maintain strong relationships with customers, vendors, and key partners within the retail furniture industry. Remain informed on industry trends, competitive positioning, and new product offerings. Demonstrate the company's core values: doing the right thing, humble servant leadership, teamwork, winning customers' hearts, and eliminating complexity. Perform additional duties as required. Qualifications High School Diploma required; Bachelor's degree preferred. 8-10+ years of relevant retail operations experience; furniture retail experience strongly preferred. Proven success in leading multi-location retail teams and driving measurable revenue growth. Prior management experience required, with demonstrated ability to coach and develop leaders. Proficiency with CRM systems, sales forecasting tools, and sales data analysis. Strong communication, negotiation, analytical, and problem-solving skills. Ability to prioritize effectively, meet competing deadlines, and perform in a fast-paced environment. Physical Requirements Prolonged periods of sitting and computer use, along with standing and walking during store visits. Ability to effectively communicate in person, by phone, and electronically. Ability to lift up to 25 lbs occasionally (products, promotional materials, equipment). Visual acuity for reviewing reports and digital/paper documentation.

The Senior Director, Strategy & Analysis; Contract Operations works cross-functionally to develop and execute pricing strategies for pipeline and in-market products and manages contract operations to optimize revenue, market share, and support patient access. Leads and conducts pricing analysis of current and proposed governmental policies with respect to impact on pipeline and in-market portfolio products. In addition, this role is responsible for implementing and evolving contract operations to support the company's market access strategy. Leads an operations team and third-party vendor in executing rebate invoice validation and payment, Gross to Net (GTN) forecasting, and government price reporting. Leads team to accomplish business objectives while ensuring compliance with all relevant policies and procedures. **Strategy & Analysis:** Supports development of market access strategies for in-market and pipeline products. Works cross-functionally to develop pricing and associated contracting strategies for pipeline and in-market products. Partners with Insights & Analytics team to assess impact of payer access controls and price on in-market and pipeline products. Works closely with Government Affairs to model/assess policy scenarios and evaluate the financial impact to Otsuka for both in-market and pipeline products. **Contract Operations:** Implements and evolves contract operations to support the company's market access strategy. Oversees rebate invoice processing including validation to prevent revenue leakage and payment processes. Includes oversight of third-party vendor supporting the process. Oversees Government Pricing operations including the third-party vendor to ensure all calculations and processes are performed according to approved policy and procedures. This includes ensuring accurate reporting and timely internal communications to ensure alignment. Ensures all deadlines are met and delivers effective overall operations. Oversees the process and third-party vendor for State Price Transparency Reporting. This includes establishing a process for monitoring state requirements, proactively identifying Otsuka's requirements, and leading the development of reports through the approval and submission process, informing leadership of relevant changes with recommendations regarding Otsuka's actions. Ensures accurate and timely report submissions and maintenance of historical records. Leads review of Government Pricing policy, SOP's and SOX compliance documents on an on-going basis and updates as necessary. Oversees GTN forecasting in support of budget and forecast processes as well as assessments of strategic scenarios to determine impact on GTN; recommends optimal GTN approach. Establishes KPIs to assess efficiency and impact of operations. **People Management:** Leads a team to achieve agreed to goals, while ensuring compliance with regulations and policies. Develops and improves team skill sets through formalized training as well as through formal and informal feedback; ensures team is receiving continuing education in customer and market knowledge. Supports team members in career development and establishes a succession plan. **Ethics and Compliance:** · Ensures compliance with all applicable policies and ensures those around him/her do the same. **Qualifications** **Skills and Experience:** + A minimum of 10+ years of pharmaceutical industry, Market Access, or payer experience + Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement + Deep understanding of US pharmaceutical value chain and its business processes + Extensive experience in healthcare contracting and in-depth understanding of GPO/PBM/National and Regional Health Plan business models, Medicare Part D, Medicare Part B, 340B, and the changing market landscape + In-depth knowledge of patient access, launch excellence, marketing and business processes + Strong government pricing knowledge and experience + Strong financial acumen, forecasting, and modeling abilities + Proven ability to navigate complex customer contract negotiations + Ability to drive cross-functional collaboration and strategic alignment across multiple teams + Excellent communication and executive presentation skills + Demonstrated ability to create solutions for complex processes and procedures + Inspirational leadership ability including a high level of self-awareness and curiosity as well as a focus on empowering others + Demonstrates high degree of emotional intelligence, adaptability, and creativity in solution-oriented ideation - results-oriented, fails fast to learn faster, and embodies an agile, growth mindset + Proficient in Microsoft Office, particularly Excel and PowerPoint **Education:** Bachelor's degree or equivalent education/degree required, MBA or equivalent preferred **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.

GREAT OPPORTUNITY FOR A CAREER ADVANCEMENT! The Chief Executive Officer is responsible for the overall leadership and operation of the facility's services, departments, budget and functions, subject to oversight by the Governing Body. The Chief Executive Officer reviews operating results of the organization, compares them to established objectives and approved budget targets, and takes steps to ensure that appropriate measures are taken to correct unsatisfactory results, The Chief Executive Officer directs the ongoing mission and philosophy of care of the facility by demonstrating leadership through exploring, developing, accepting and implementing new ideas with vision, foresight, and customer sensitivity to meet the facility's and community's needs. The Chief Executive Officer shall assure the facility is adequately staffed, programming standards are met and adequate resources are provided to meet the needs of the patient populations served. He/She ensures compliance with patient care quality standards and all state, federal and local regulatory laws, standards and protocols for each department, while assisting with the development of the annual operating budgets for these departments; oversees the development of policies and procedures; provides facilities management and oversight of the physical structures, HVAC, mechanical, electrical systems, utility systems and grounds of this hospital to ensure operative and safe working conditions; reviews human resources needs with department managers. The Chief Executive Officer oversees and is responsible for the development and evaluation of performance of each department and their improvement activities of the Quality Program. PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED: Education: Bachelors Degree, preferred Administration/Business related License: None Required Experience: Minimum of 2-3 years in a Leadership Position in a Acute Care or Psychiatric. The Chief Executive Officer must be a sound leader who possesses excellent communication and interpersonal skills to foster cooperation across departmental lines and manage information, environmental and fiscal resources to accomplish goals. The Chief Executive Officer must be able to maintain and demonstrate a broad knowledge of the tasks and assets necessary to accomplish the company objectives. Must have knowledge about needs and requirements of third party payers and the ability to be culturally sensitive to diverse groupings of employees and consumers of services as well as maintain knowledge of age/disability competency to the program areas served. Must be able to demonstrate a high degree of integrity and uphold high standards of care throughout the organization. Additional Requirement Effective verbal communication skills Effective organizational skills Effective interpersonal skills Analytical problem solving skills Ability to read and comprehend written instructions; ability to follow verbal instructions Proficient knowledge of PC computers Basic understanding of medical and psychiatric diagnoses and conditions *********Must be willing to Relocate or be on site M-F at a minimum.

Directs, administers, and coordinates all operational functions for a designated geographic market working in close collaboration with the Executive Director. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with leadership team, Baptist market leader and hospital administration with assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy. Responsibilities Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with COO, BMMG leadership team, market leadership, and physician constituencies to maximize provider relationships and network development. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO and CFO. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy, and security, human resources, physician relations, and patient satisfaction. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with corporate and BMMG human resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations. Performs other accountabilities as assigned or directed. Specifications Experience Minimum Required Five (5) years progressive, out-come oriented management experience in a medium multi-specialty group practice with three (3) years' experience in practice management and operations, contracting, and medical staff relations. Preferred/Desired Education Minimum Required Bachelor's degree in Business Administration, Finance, Health Care Administration, related field or related medical group practice experience. Preferred/Desired Master's degree Training Minimum Required Preferred/Desired Special Skills Minimum Required • Extensive knowledge of health care issues, trends, legal compliance and group practice management/ network development models. Preferred/Desired Licensure Minimum Required Preferred/Desired

Directs, administers, and coordinates all operational functions for a designated geographic market working in close collaboration with the COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with leadership team, Baptist market leader and hospital administration with assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy. Responsibilities Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with COO, BMMG leadership team, market leadership, and physician constituencies to maximize provider relationships and network development. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO and CFO. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy, and security, human resources, physician relations, and patient satisfaction. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with corporate and BMMG human resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations. Performs other accountabilities as assigned or directed. Specifications Experience Minimum Required Five (5) years progressive, out-come oriented management experience in a medium multi-specialty group practice with three (3) years' experience in practice management and operations, contracting, and medical staff relations. Preferred/Desired Education Minimum Required Bachelor's degree in Business Administration, Finance, Health Care Administration, related field or related medical group practice experience. Preferred/Desired Master's degree Training Minimum Required Preferred/Desired Special Skills Minimum Required • Extensive knowledge of health care issues, trends, legal compliance and group practice management/ network development models. Preferred/Desired Licensure Minimum Required Preferred/Desired

Job Description -- APPLICANTS MUST BE WILLING TO RELOCATE TO COASTAL OREGON -- Vivo HealthStaff is actively recruiting for a Chief Operating Officer (COO) position in a prominent healthcare facility located in a coastal city in Oregon. This esteemed facility offers comprehensive medical services for people of all ages. **Position**: Chief Operating Officer (COO) **Job Details**: * Ensure efficient, customer-focused workflows, processes, resident systems, and programming. * Foster teamwork and develop plans for operational systems, processes, and personnel assignments to accommodate organizational growth and strategic planning objectives, prioritizing patient care. * Represent the Hospital CEO in their absence or as assigned, coordinating significant portions of the hospital organization and communicating a shared vision to all stakeholders. * Promote high performance expectations for the leadership team to improve patient care quality and efficiency. * Provide leadership in the development, implementation, and oversight of standards, systems, policies, and procedures aligned with the organization's strategic plan. * Achieve revenue goals, cost objectives, and market share targets in assigned departments/service lines. * Optimize resource utilization, including people, capital, and knowledge, to achieve organizational objectives while scaling and standardizing services. * Demonstrate competency in strategic planning and goal/objective development, aligning departmental goals with the Hospital's mission and strategic plan. * Develop and maintain positive relations with physicians, actively participating in physician retention and recruitment. * Maintain professional affiliations and contacts to stay updated on current trends, changes, and legislation. **Skills, Abilities, and Competencies**: * **Collaboration**: Understands the importance of relationships for effective teamwork. * **Leading Others**: Acts in a leadership role to achieve desired results. * **Developmental Leadership**: Encourages others to reach their highest effectiveness level. * **Communication**: Engages with others to present information effectively. * **Vision + Strategy**: Defines and creates a compelling future vision and implements necessary strategies. * **Decision Making**: Makes high-quality decisions promptly. * **Results Focus**: Takes a dynamic approach to work, focusing on outcomes. **Physical/Mental/Environmental Requirements**: * Extensive sitting with periodic standing and walking. * May require lifting up to 20 pounds. * Significant use of personal computer, phone, and general office equipment. * Effective communication skills, both written and verbal. * May require off-site travel. **Submission Requirements**: * **MUST HAVE CURRENT ACUTE CARE HOSPITAL EXPERIENCE TO BE CONSIDERED**. * Masters of Business Administration, Business, or Hospital Administration (extensive experience considered in lieu of). * Minimum of five years of progressive experience in a similar role in an acute care hospital/facility. * Multi-functional experience in an acute care hospital with experience growing service lines. **About the Facility**: Our client is located in a coastal city of Oregon offers health and wellness services in various specialties, including pediatrics, childbirth and obstetrics, gynecology, oncology, diabetes treatment, geriatric medicine, emergency medicine, and a full range of specialty medical services. Vivo HealthStaff is a healthcare staffing and recruitment firm based in the San Francisco Bay Area, providing permanent and temporary opportunities to organizations across the United States.

The Chief Operating Officer (COO) will report to the Chief Executive Officer (CEO) of Mississippi Sports Medicine & Orthopaedic Center (MSMOC), and most of the facilities departments will report directly to this COO. This key member of the team will be a seasoned healthcare executive capable of driving operational excellence and results. We welcome you to apply if you possess the following traits: Results-driven mindset Passion for excellence Ability to work with, collaborate with, and foster trust with highly compensated and highly passionate physician leaders Entrepreneurial spirit and desire to seek solutions to problems and execute on new ideas and processes Exceptional critical thinking skills with the ability to solve complex business challenges Self-starter and independently motivated, organized leader High degree of emotional intelligence, strong interpersonal and communication skills We will depend on our Chief Operating Officer to: Manage the overall leadership and operation of all MSMOC entities Take responsibility for the development, retention, hiring, performance management, of company's managers and directors Identify continuous improvement opportunities and mange productivity metrics and efficiencies Manage the operating budget and allocate resources to optimize business results Assist in development of strategies to drive growth, profitability, and effective allocation of resources Lead and actively participate within the Operations Leadership Team to ensure collaboration and best practice sharing amongst all stakeholders Actively engage to make MSMOC the employer of choice in the market Improve patient experience and enhance infrastructure by leveraging existing and new technologies Foster a success-oriented, accountable environment within the organization Work to improve practice performance and promote excellent patient care Qualified candidates will possess the following: Bachelor's degree, Master's degree preferred A minimum of five (5) years of managerial and leadership experience in orthopedics or a highly relatable field Proven analytical, critical thinking, problem-solving skills, and quantitative abilities Highly skilled in diplomacy, influencing, and collaborating in decision-making processes across all levels of the organization Ownership mentality and results-oriented, able to overcome obstacles Self-motivated with the willingness and commitment to exceed expectations, learn and professionally grow with the organization Exceptional written and verbal communication, presentation, and interpersonal skills Outstanding time management skills and ability to manage multiple tasks and assignments in a changing environment with competing projects What we offer: Competitive pay and bonus incentives Premium benefits package, including 401(k) match, medical, dental, vision and PTO Career growth and advancement

Directs, administers, and coordinates all operational functions for a designated geographic market working in close collaboration with the COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with leadership team, Baptist market leader and hospital administration with assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy. Responsibilities Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with COO, BMMG leadership team, market leadership, and physician constituencies to maximize provider relationships and network development. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO and CFO. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy, and security, human resources, physician relations, and patient satisfaction. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with corporate and BMMG human resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations. Performs other accountabilities as assigned or directed. Specifications Experience Minimum Required Five (5) years progressive, out-come oriented management experience in a medium multi-specialty group practice with three (3) years' experience in practice management and operations, contracting, and medical staff relations. Preferred/Desired Education Minimum Required Bachelor's degree in Business Administration, Finance, Health Care Administration, related field or related medical group practice experience. Preferred/Desired Master's degree Training Minimum Required Preferred/Desired Special Skills Minimum Required * Extensive knowledge of health care issues, trends, legal compliance and group practice management/ network development models. Preferred/Desired Licensure Minimum Required Preferred/Desired

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Healthcare Claims Operations Manager position will be responsible for the following functions: Mailroom, data capture, scanning, adjustments, resolution, clinical, and change orders related to State Medicaid Programs. The manager will be required to work with other managers for the rest of the organization in support of the Medicaid contract. The manager will lead the daily activities of supervisors in the acceptance, control, and processing of all functions in areas of responsibility. This position is required to be onsite at the Jackson office in Jackson, Mississippi each day for work. Your role in our mission * Ability to lead a multiple functional organization with competing demands * Ability to establish objectives and plans for the organization's operations * Ability to write reports, business correspondence, and procedures * Ability to interpret reporting requirements and report to client all customer support activities in as glowing terms as and where possible * Ability to effectively present information and respond to questions for groups of managers, customers, providers, investigative agencies, and the general public * Ability to define problems, collect data, establish fact, and reach conclusions * Ability to evaluate the performance of subordinates as well as assisting direct reports in the evaluation of their subordinates * Ability to understand Medicaid procedures and policies * Ability to work in the best interest of the company as a whole (i.e., team player) and not protect own territory * Ability to effectively motivate performance and to manage workflow in an operations and production environment with established quality and quantity standards. * Ability to understand claims processing in an automated environment * Ability to maintain strong internal controls and work with auditing teams (internal and external) to meet client and Gainwell requirements * Ability to meet established corporate leadership requirements on personnel, budgets, and processes * Ability to create budgets, outlook, maintain budget, and work with direct reports to do the same * Ability to maintain staffing levels as budgeted and fill billable direct positions quickly What we're looking for * Bachelor's degree (BA or BS) required; RN degree is preferred, but not necessary. * Excellent project management and planning skillswith the ability to communicate in writing as well as speak in front of groups required. * Medicaid and customer service experience in a health care environment required * Five (5) or more years of medical claims leadership preferred * Strong skills in use of technology, mailroom processes (document/data processing), medical claims, and clinical functional areas. What you should expect in this role * This is a full-time permanent regular salaried (W-2) employee position. * Monday through Friday work schedule (40 hours per week). * Health (medical, dental, vision) benefits start on day 1 of employment. * Company match 401K and other benefits available within months of starting. * New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date. * Company provided computer for work use. * This position requres being in the Jackson, Mississippi office during working hours. * Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. * This position will remain posted until December 15, 2025, to take on applicantions. #LI-NB1 #LI-ONSITE The pay range for this position is $85,200.00 - $121,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

General Manager - Growth, Operations, and Revenue Leadership Our team is partnering with a long-standing, family-owned Mississippi company with more than 50 years of proven success. They are ready to elevate their operations to the next level-and we're seeking a General Manager who thrives on scaling revenue, sharpening efficiencies, and transforming an organization into its highest-performing version. This is an opportunity for a forward-thinking leader who enjoys building systems, coaching teams, and making data-driven decisions that directly impact profitability and long-term growth. What You'll Lead Full oversight of company operations with a focus on operational excellence, productivity, and financial performance Ownership of budgeting, P&L management, forecasting, and strategic financial planning Development and execution of annual operating plans and marketing strategies aimed at increasing revenue and expanding market share Continuous improvement of day-to-day processes to improve efficiency, customer experience, and overall output Leadership and mentoring of staff to drive accountability, performance, and cultural alignment

Job Description Company: Chick-fil-A Treetops Ian, our Operator, is passionate about making an impact, developing his team, and cultivating a culture of care and growth. GRAND OPENING at a brand new location in April! This will be a huge opportunity to learn and grow with a Chick-fil-A from the ground up, with opportunities to learn and grow both personally and professionally. Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Access to Health Insurance PTO Access to Retirement benefits Cell phone reimbursements Access to Business Coaching Meal benefits Never work on Sundays Excellent Career Advancement Opportunities Overtime Available Opportunity We are looking for an enthusiastic leader to join our team at Chick-fil-A. We're looking for someone to help grow our business and impact in the community. Sales and Brand Growth will build strong connections with local businesses and organizations, manage catering sales, and oversee community outreach and donation efforts. This is a great role for someone who enjoys networking, organizing events, and giving back. Having an intentional, growth-minded person that is passionate about Chick-fil-A's business, culture, and values is an integral part to our success. This opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation, while providing excellent work/life balance and a clear roadmap for your professional growth and development. This position requires Monday - Saturday open availability! Your Impact Restaurant leadership in all aspects of the store, knowledge and understanding of operations in Front of House and Heart of House. Delivering operational excellence, working through all areas of FOH or BOH to ensure a remarkable guest experience Building high-performance teams, identifying and coaching leaders for Front of House or Back of House Build relationships with local businesses, schools, churches, and nonprofits to promote catering and delivery Manage and grow our catering and group order sales Represent Chick-fil-A Treetops at community events and business functions. Lead our community outreach efforts, including planning and attending local events Manage our donation strategy, including reviewing and responding to donation requests, and coordinating food and sponsorship donations Work with the leadership team to make sure outside sales and catering events fit with in-store operations Track sales, set goals, and look for ways to improve results Make sure all outreach, events, and sales efforts reflect Chick-fil-A's service and care standards Come up with creative ways to grow our presence and support in the community Be willing to serve in the restaurant alongside the team when needed Manage a team of 50+, creating an inspiring vision, coaching, and holding people accountable to high standards Maintaining a work environment that ensures and promotes food & team safety Growing the Hospitality Program, creating an inspiring vision for hospitality that drives the business forward Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals Background Profile Leadership experience Restaurant Leadership experience Hospitality experience (preferred) Catering experience (bonus) Passion for Chick-fil-A's values Apply now and you will be contacted ASAP.

The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves. **Wage** : $70,000 annually This position is remote. **A Day in the Life:** The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet. **What You'll Do:** + Own Central Ops (CO) Escalation process for assigned region + Reduce field workload for complex fleet and maintenance issues + Own escalations from start to finish and work to expedite resolution through subject expertise. + Call dealerships and establish / take actions on next steps for problem vended vehicles + Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time + Identify bottlenecks which drive high no-rev days and work to remove/resolve + Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO + Measure vendor performance and hold accountable for SLAs + Track and report KPIs related to CO escalation resolution **What We're Looking For:** + 3 years' experience in fleet or maintenance operations + Bachelor's in Business Management, Supply Chain, or like field required + Moderate proficiency in [Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management] + Ability to collaborate with internal and external stakeholders across multiple functions and locations + Ability to influence + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Results driven, ability to make decisions and help solve problems + Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team. + Ability to drive process and organizational change. + Ability to motivate teams and keep a positive attitude in a fast-paced environment. + Ability to work under minimal supervision with a goal-oriented mindset. + Ability to see the big picture and leverage critical thinking and decision-making skills. + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Job Description We are currently seeking an Operations Manager to become an integral part of our team! You will perform a variety of tasks including managing labor, daily productivity goals, quality control, and daily/weekly reports. You will also identify and document vehicle conditions while promoting a safe and efficient working environment. Essential duties and responsibilities will vary. Your success and opportunities will be endless with us as we continue to grow and look for dedicated long term operators! Responsibilities: Clean interior and exterior of automotive vehicles Operate various equipment to clean interior of vehicle to assigned standards Keep accurate record keeping off all work performed Work independently and within a team environment Develop processes and standards to maximize productivity and safety Continuously meet processing and standardization minimums Maintain high level relationship with clients Monitor P&L, labor costs, and overall efficiency Drive team member engagement, high level of productivity, and accountability for team Create and execute procedures to maintain stability and maximum output of productivity Build strong client relationships to create trust, dependability, and accountability Requirements Qualifications: Previous experience as an automotive technician, detailer, or other related fields preferred Microsoft office or similar experience required Manager Experience REQUIRED Knowledge of various cleaning equipment Flexibility to handle multiple tasks in an organized manner Deadline and detail-oriented Ability to stand, walk, and bend while working outdoors in all types of weather conditions Professionalism, Accountability, and Ownership Must be able to pass following insurance requirements: Must be at least 18 years old • Must have 1 (one) year of experience handling similar job responsibilities • Must have prior driving experience in various vehicles (trucks, vans, cars) • Must have a current and valid driver's license with no moving violations and/or at-fault accidents on driving record in the past 3 years • Must be authorized to work in the United States. • Must have reliable means of transportation odorzX is a rapidly growing company with unlimited growth opportunities. Possible opportunities include full-time (F/T) Vehicle Service Technicians, Vehicle Service Supervisors, and Operations Managers. Benefits Full Time Benefits Include: Vacation Time 401k With Match Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days Company Paid Holidays Company Paid Car, Gas, Insurance Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Quarterly Bonus (Job Specific) Rapid Advancement Opportunities

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This position serves as a key role on the leadership team and assists in establishing and delivering on the global organizational strategic plans for the partnership with clients. This position provides direction, leadership and management of staffing/direct reports. This position is responsible for planning, leading, organizing and executing operations in order to provide for quality customer services and high customer satisfaction, financial profitability, and a trained and satisfied workforce. **You will:** + Leadership Responsibilities + Oversee regional staff and day-to-day operations of identified locations and work to standardize operations with all cross functional teams and departments, internal and external to Datavant. + Escalates customer issues/concerns/problems in a pro-active and timely manner + Demonstrates a solid understanding of the meaningful financial metrics driving the Company business including revenue mix, revenue per business day, labor per payroll day, and labor productivity standards and utilizes this information to manage his/her operations + Will have a comprehensive understanding of workflow and how to optimally use Company technology at all assigned field locations. + Will have a comprehensive understanding of all new product lines and will be responsible for ensuring that staff are trained on all new products + Recruits and hires competent, qualified staff commensurate with defined job responsibilities. + Ensures that staff is oriented, timely trained and the competence of staff is assessed annually + Support a service operations environment that focuses on customer satisfaction through service delivery excellence and Quality Improvement processes. + Ensure that deadlines are met and respond to emails, phone messages, and other requests for information timely. + Administers payroll bi-weekly. + Conducts accurate, meaningful & timely performance management reviews and appraisals with progressive disciplinary actions carried out all fairly and consistently, according to policies, procedures and laws/regulations. + Troubleshoot equipment issues enlisting Help Desk to resolve all escalated matters. + Adheres to Code of Conduct policy + Confidentiality + Responsible for upholding security and confidentiality regulations, and facility policies and procedures for access and review of all medical records. + Customer Service Skills + Meet with Directors, Administrators, or COO's to discuss service issues/opportunities and resolve complaints timely + Provide quality service to ensure 100% member retention; Quarterly Member consults with facility/site management. + Customer Retention and Satisfaction. + Organize and conduct Monthly and Quarterly Business Reviews with customer per region. + Ensure monthly staff meetings, daily huddles are maintained per site. + Responsible to assist Director of Operations with day to day responsibilities as assigned. + Performs all other duties as assigned. **What you will bring to the table:** + A High School Diploma or GED, + Must be 18 years of age or older + Must have valid driver's license + Driving record and Proof of Insurance that is acceptable per company's driver policy + Demonstrated ability to lead people and achieve defined results + Exceptional organizational and multi-tasking skills to manage competing priorities + Proven track record for problem analysis and resolution at both a strategic and functional + level + Excellent written, oral and interpersonal communication skills + Ability to Telecommute per HR requirements + Proficient skillset with Microsoft Office suite and ability to learn new technology software + platforms + Ability to travel as needed/ required for the position **Bonus points if:** + Four-year degree in business or related field + RHIT or RHIA certification + 2 years of ROI or Operational Management experience in related field + Knowledge of ROI and HIM Services + Typing skills (50 wpm) We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $57,000-$60,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on leader will have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer: + Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. + Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises. + Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations. + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. Team Management: + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful. + Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships. + Forecast renewals by working cross functionally with sales, renewals and operations. Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the use of playbooks to improve adoption. + Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based. Cross-Functional Collaboration: + Effectively link business objectives in favor of continuous improvement. Present decision making situations that quickly allow cross functional teams to align and move forward in favor of deeper customer satisfaction. + Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience. Process Improvement / Managing Workload: + Establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects. + Continuously identify and implement improvements to customer success processes and tools to enhance efficiency and effectiveness. + Use Customer Success tools such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems. + Take on new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities to influence decisions that impact customer value realization. + Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company. + A four year degree or equivalent. + Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against targets; reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve. + Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter. Ability to collaborate effectively across the organization. **Preferred Qualifications** + A deep understanding of digital transformation in modern enterprises + Strong C-suite relationships in enterprises globally + MBA PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian! The base salary range for this position is 180,000 - 275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description The Chief Operating Officer (COO) will report to the Chief Executive Officer (CEO) of Mississippi Sports Medicine & Orthopaedic Center (MSMOC), and most of the facilities departments will report directly to this COO. This key member of the team will be a seasoned healthcare executive capable of driving operational excellence and results. We welcome you to apply if you possess the following traits: Results-driven mindset Passion for excellence Ability to work with, collaborate with, and foster trust with highly compensated and highly passionate physician leaders Entrepreneurial spirit and desire to seek solutions to problems and execute on new ideas and processes Exceptional critical thinking skills with the ability to solve complex business challenges Self-starter and independently motivated, organized leader High degree of emotional intelligence, strong interpersonal and communication skills We will depend on our Chief Operating Officer to: Manage the overall leadership and operation of all MSMOC entities Take responsibility for the development, retention, hiring, performance management, of company's managers and directors Identify continuous improvement opportunities and mange productivity metrics and efficiencies Manage the operating budget and allocate resources to optimize business results Assist in development of strategies to drive growth, profitability, and effective allocation of resources Lead and actively participate within the Operations Leadership Team to ensure collaboration and best practice sharing amongst all stakeholders Actively engage to make MSMOC the employer of choice in the market Improve patient experience and enhance infrastructure by leveraging existing and new technologies Foster a success-oriented, accountable environment within the organization Work to improve practice performance and promote excellent patient care Qualified candidates will possess the following: Bachelor's degree, Master's degree preferred A minimum of five (5) years of managerial and leadership experience in orthopedics or a highly relatable field Proven analytical, critical thinking, problem-solving skills, and quantitative abilities Highly skilled in diplomacy, influencing, and collaborating in decision-making processes across all levels of the organization Ownership mentality and results-oriented, able to overcome obstacles Self-motivated with the willingness and commitment to exceed expectations, learn and professionally grow with the organization Exceptional written and verbal communication, presentation, and interpersonal skills Outstanding time management skills and ability to manage multiple tasks and assignments in a changing environment with competing projects What we offer: Competitive pay and bonus incentives Premium benefits package, including 401(k) match, medical, dental, vision and PTO Career growth and advancement