Senior Vice President of Technology
Operations Vice President Job In Jacksonville, FL
For over 85 years, Community First Credit Union has served the hard-working people of Florida with pride. With over $2.7 Billion in assets, 170,000+ members, 23 branches, the credit union's purpose is guided by their collaborative principles, “Together, we empower our employees, members, and community to live their best lives”.
With increased emphasis on innovation, the credit union is in search of a Technology Executive to join their team as the Senior Vice President of Technology. The SVP is responsible for overseeing all aspects of the organizations technology infrastructure, including network design, hardware management, artificial intelligence (AI) initiatives, Technology Service Desk, desktop systems and the Business Intelligence infrastructure. The incumbent will secure the IT infrastructure, ensure scalability, align with strategic goals, and adopt technologies to improve service delivery and operational efficiency while fostering innovation in technology services.
Major Duties and Responsibilities:
Network Design and Hardware Management:
Develop and maintain a secure, scalable, and resilient IT infrastructure, including data centers, network architecture, and cloud-based solutions.
Oversee the selection, installation, and management of all hardware, including servers, storage systems, routers, and other critical components, ensuring optimal performance, security, and cost-efficiency.
Ensure the integrity of high-availability network operations, including firewalls, VPNs, and load balancers.
Monitor and manage network performance to optimize uptime and data ow efficiency.
Software Deployment and Systems Management:
Oversee the selection, development, and maintenance of enterprise software applications to meet the evolving needs of the institution.
Ensure timely and efficient rollout of software updates, security patches, and new applications.
Work closely with vendors and internal teams to manage software licenses, contracts, and integrations with existing systems.
Strategic Planning and Leadership:
Collaborate with the Chief Information Officer to develop and implement a comprehensive technology strategy aligned with the institution's business goals.
Stay informed about industry trends, emerging technologies, and best practices to keep the institution competitive and innovative.
Identify opportunities for leveraging and the implementation of RPA, Machine
Learning, and AI to drive strategic initiatives, enhance business processes, and deliver innovative solutions aligned with the institution's goals.
Engage with senior executives and key stakeholders to understand technology needs and provide effective solutions.
Lead the Disaster Recovery and Business Continuity plan for the organization ensuring the ability to maintain operations during disruptions.
Staff and Leadership Development:
Lead and inspire the technology team, promoting a culture of service excellence, collaboration, and continuous improvement.
Build and develop a high-performing technology team through mentorship, training, and development opportunities.
Establish performance metrics, conduct regular evaluations, and implement strategies to enhance team productivity and engagement.
Manage technology budgets, resources, and vendor relationships to optimize cost-effectiveness and service delivery.
Artificial Intelligence (AI) Management:
Collaborate with internal teams to deploy AI-driven solutions in areas such as risk management, fraud detection, and customer service automation.
Coordinate the integration of AI technologies to drive operational efficiency, enhance data analytics, and improve customer experiences.
Stay ahead of AI advancements to identify new opportunities for innovation within the institution.
Business Intelligence (BI):
Coordinate the infrastructure of the Business Intelligence (BI) function to provide critical insights and analytics that inform strategic decision-making. This includes developing and implementing BI strategies, overseeing the design and deployment of data models, and ensuring the integration and usability of BI tools across the organization.
Collaborate with key stakeholders to identify business needs, drive data-driven initiatives, and promote a culture of continuous improvement and innovation within the BI team.
Experience:
10+ years of experience in IT management, with at least 5 years in a senior leadership role, preferably within a financial institution. • Proven experience in managing complex IT infrastructures, including network design, hardware, AI systems, and software deployment. • Strong understanding of regulatory requirements, including cybersecurity, financial compliance, and data protection (e.g., GDPR, SOX).
Exceptional leadership, communication, and organizational skills with a track record of developing high-performing teams. Experience in managing cross-functional teams and developing staff. Excellent problem-solving, communication, and project management skills. Cybersecurity and Compliance with experience implementing robust security measures and ensuring adherence to industry regulations.
Regional Operations Manager
Operations Vice President Job In Jacksonville, FL
M2 Search Partners is conducting a confidential search for a Regional Operations Manager with our client in Jacksonville, FL. Our client is a fast growing well established private equity backed specialty healthcare company with multiple locations throughout Florida.
This is a high visibility role within the company and reports to the VP of Operations.
** Local travel is required for this position to oversee multiple locations throughout Jacksonville and surrounding areas. Only local candidates residing in the east coast of Florida will be considered for the position. **
Responsibilities:
Provide clinical and administrative direction, guidance and leadership to applicable office locations
Drive the performance of assigned locations in order to meet and satisfy goals of the business
Support and lend assistance to designated office teams, front or back office
Assist providers in direct patient care if necessary or as needed
Recruit, interview and train personnel as required to ensure efficient and effective office workflow
Responsible for interim and annual employee evaluations with the support of Human Resources
Responsible for appropriate documented employee counselling with the support of Human Resources
Manage employee labor hours and OT, ensuring resources are appropriately utilized
Approve employee timecards, PTO requests and OT
Conduct regular and consistent documented team meetings
Develop and maintain master staffing schedule to ensure appropriate staffing in the offices daily
Balance all resource allocation, including labor and equipment deployment
Ensure all team members deliver a positive patient experience
Manage and address all necessary upkeep and maintenance for the office facilities
Process employee /patient incident reports with the support of Human Resources/Chief Compliance Officer
Provide oversight of all inventories for appropriate par levels maintained on site. Supervise medical and admin supply ordering process
Oversee financial process at designated offices which include daily batch reconciliation, petty cash and ensuring the financials are scanned and delivered to corporate appropriately
Manage Provider schedules to ensure accuracy and full utilization
Maintain daily oversight of designated office's biopsy log management, ensuring patient communication is timely and accurate
Ensure office compliance with OSHA, DEA, Biohazard waste, CLIA, HIPAA and other regulatory compliance items
Educate clinical staff on new company policies in a timely manner
Assist and collaborate with marketing initiatives
Other duties and special projects as assigned by senior management
Requirements:
Bachelor degree preferred
3+ years of experience in a clinical supervisory/operational role in a physician practice environment
Must have medical healthcare management experience
Knowledgeable in computer programs and EMR systems
Must have exceptional customer service and verbal communication skills
Local travel required; car allowance and travel expenses reimbursed
Proficient in MS Office
Director of Implementation
Operations Vice President Job In Jacksonville, FL
Join our team as we strive for excellence and innovation within our industry!
The Director of Implementation will oversee and manage the implementation of the Company's solutions and services for its customers. You will lead the installation and technical support teams while playing a pivotal role in managing projects, collaborating with various functions, and ensuring customer satisfaction. The Director of Implementation will be responsible for the successful installation and commissioning of UpTime's technical hardware and software solutions.The Director of Implementation will report to the COO.
Essential Duties and Responsibilities
Lead the project management process, ensuring all implementations are delivered on time, within scope and budget and with an emphasis on quality
Provide leadership and management to installation and technical support teams; drive talent development and a collaborative culture
Partner with sales and sales support to ensure a seamless handoff from pre-sales to post-sales implementation
Own client feedback during the implementation phase, driving continuous improvement based on insights
Collaborate with technical support team to ensure smooth transitions once the implementation process is complete and ongoing support commences
Maintain and report on KPIs and resourcing needs for the implementation process to internal leadership
Work closely with engineering to relay customer feedback and ensure the implementation process adapts to product updates
Serve as an escalation point for high-priority implementations working directly with customers to resolve complex issues
Identify potential risks during the onboarding process and proactively address them to ensure successful implementation
Manage third party vendor relationships that contribute to the successful implementation of UpTime's hardware and software solutions
Qualifications
The requirements below are representative of the knowledge, skills, and abilities required to perform the job well:
Bachelor's degree
PMP certification is preferred
Minimum of 5 years of management and leadership experience
Excellent interpersonal and communication skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
High degree of competency in project management tools (Microsoft Project, or similar); familiarity with Smartsheet a plus
Highly proficient with Microsoft Suite (Teams, SharePoint, Word, Excel, PowerPoint)
Salary and Benefits
Compensation commensurate with experience
Medical, Dental, Vision, Life and Disability insurance
Retirement plan with company match
Paid time off (PTO)
This is an on-site position in Uptime's Jacksonville office with travel to customer sites.
VP of Customer Experience
Operations Vice President Job In Jacksonville, FL
The Vice President of Customer Experience (CX) defines team direction and ensures that all projects and work efforts are tied to clients' needs and strategic drivers. This role guides the customer service function to create positive experiences for customers and is responsible for developing and implementing strategies to improve customer satisfaction, loyalty, and value. It is also responsible to ensure mutually beneficial interactions between customers and the internal team, especially when issues arise
KEY RESPONSIBILITIES
Crafts and implements a holistic customer experience strategy that not only aligns with the company's brand values and business objectives but also reinforces the brand identity at every touchpoint, ensuring that each interaction reflects the commitment to excellence.
Spearhead the development and implementation of an inclusive, centralized customer touch point system that integrates all business units into a single, cohesive platform. This system will streamline communication, improve customer accessibility, and ensure consistent experiences across all touchpoints.
Leads the development of end-to-end customer journey maps for all customer segments, ensuring that these maps not only address their needs and pain points but also resonate with the brand's tone, personality, and positioning.
Oversees the integration of key technologies, such as MuleSoft and Salesforce, to drive comprehensive 360-degree views of customer experiences, enabling personalized interactions and informed decision-making.
Champions the voice of the customer (VOC) throughout the organization, ensuring that customer feedback is not only captured, analyzed, and acted upon but also used to reinforce the brand's image and build brand loyalty.
Defines clear objectives and key results for CX initiatives, tracking and measuring success metrics not only to demonstrate the impact on financial outcomes but also to gauge their effectiveness in enhancing the brand loyalty and reputation.
Develops effective and robust processes to review the quality of the service provided to customers, both internal and external.
Collaborates with cross-functional teams, including marketing, operations, and technology, to embed customer-centricity into all aspects of the organization, fostering a culture of continuous improvement and innovation.
Conducts regular audits of customer touchpoints and interactions to identify areas of friction and opportunities for optimization.
Implements a closed-loop feedback process to ensure that customer feedback leads to tangible improvements in products, services, and processes.
Manages significant issues adversely affecting the products and services from an operational perspective.
Ensures effective workforce planning and staff management strategies to support the growth of the business.
ROLE QUALIFICATIONS
EDUCATION & EXPERIENCE
REQUIRED
Bachelor's Degree, or an equivalent combination of industry related experience and education
At least ten (10) years of experience in customer service/experience, and transformation leadership
At least seven (7) years of experience in a senior level customer experience role
Strong knowledge of customer service/experience technologies and processes
Strong background in successfully improving processes and developing people
Strong initiative with ability to identify and deliver required change where necessary
Ability to make sound, informed decisions under pressure
Ability to develop ideas into action, actions into outcomes, and outcomes into results
Exceptional research and communication skills, both written and verbal
Working knowledge industry and regulatory challenges
Strong attention to detail and problem-solving skills
Experience scaling and overseeing a 24-hour customer support functions
PREFERRED
Certification in continuous improvement, project management, or quality assurance
Expertise in one or more itel product industries, property insurance, and/or managed repair
Salesforce Experience
KEY COMPETENCIES
Strategic Orientation: ability to contribute to the overall strategy, culture and financial success of the company with specific expertise in strategic planning and execution.
Leadership: ability to handle tasks and work independently and intentionally develop and utilize positive leadership traits
Creative Thinking: ability to demonstrate conceptual creative thinking, taking an idea and visualize/describe the opportunity, then recognize the potential fit with culture and product lines
Integrity and Ethics: ability to gain the confidence and trust of others through honesty, authenticity, taking responsibility for own actions, and telling the truth.
Accountability: ability to act with a clear sense of ownership; takes personal responsibility for decisions, actions, deliverables, and failures; establishes clear responsibilities and processes for monitoring work and measuring results; embraces experimentation, creativity, and positive change
Cultural Competence: ability to understand and respect values, attitudes, beliefs, and mores of the member that differ across cultures, and to consider and respond appropriately to these differences in planning, implementing, and evaluating health programs and interventions.
All members of the itel family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability
Chief Executive Officer
Operations Vice President Job In Jacksonville, FL
Join an award-winning company recognized for its exceptional service quality and industry expertise. The CEO role, reporting directly to the President, offers full autonomy to drive the growth an already thriving company to even greater heights.
Responsibilities
Oversee all aspects of company operations, including project management, construction operations, procurement, quality control, and safety
Ensure projects are executed efficiently, on time, within budget, and to the highest quality standards, meeting or exceeding client expectations and contractual obligations
Analyze financial performance, key performance indicators (KPIs), and operational metrics to assess
Build a positive and productive culture in the workplace
Qualifications
10+ years' of experience
Professional licensure or certifications in construction management, engineering, or related fields preferred
Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or related field required; Master's degree preferred
Compensation & Benefits
Excellent salary commensurate with your experience and annual bonus
Comprehensive health benefits, 401K, PTO & sick leave
For immediate consideration submit your current resume. WORD format preferred; all resumes must include your email address and phone number. Alternatively, feel free to contact us by phone at ************.
All communications will be treated confidentially to protect your current employment
Regulatory Control Senior Advisor - AVP
Operations Vice President Job In Jacksonville, FL
Investment bank located in Jacksonville, Florida looking to bring on board an “Regulatory Control Senior Advisor - AVP” to join their team. The firm is currently in a hybrid model (3 days in office).
Responsibilities:
Conduct calibration and effectiveness reviews of priority and assigned Trade Surveillance scenarios
Review existing processes / procedures and provide input / recommendations for enhancing processes and creating strategic solutions for calibrating & validating global surveillance alert scenarios
Support the broader surveillance team and Technology to analyze alert scenario / detection engines' ability to capture specific use cases (e.g. external regulatory filings or internal findings outside surveillance)
Review and interpret relevant industry regulations and internal policies to evaluate the effectiveness of compliance surveillance controls
Report review findings to the surveillance management team and key stakeholders including Audit
Using systems including Nasdaq Trade Surveillance, CDSW, HUE, SharePoint, Tableau, MS-Office suite, RStudio
Market President
Operations Vice President Job In Jacksonville, FL
Are you a visionary leader who thrives on building something from the ground up? Do you enjoy working in dynamic, less structured environments and being the driving force behind new client acquisition?
If so, the Market President role at Valley could be your next exciting career move!
As the Market President, you will be the “face of Valley” in the Jacksonville community, embodying our brand and values both internally and externally. You will spearhead the growth of our loan, deposit, and investment portfolios, while ensuring the credit health of the region. Leading a team of talented Relationship Managers and support staff, you will be instrumental in recruiting and retaining top-tier talent.
Our ideal candidate is someone who excels in business development and enjoys the challenge of bringing new clients to the bank. You will work with companies generating $10-150 million in revenue, focusing on loan sizes between $3-30 million, particularly in the C&I sectors such as manufacturing, law firms, professional services, and service companies.
Key Responsibilities:
Drive the growth of the Commercial Banking business and expand the market.
Represent the Bank at community and industry events, enhancing our presence in the region.
Set and manage the strategic direction of the region in alignment with the Chief Banking Officer, Opportunity Markets.
Lead and develop a high-performing team of Relationship Managers, Portfolio Managers, and Sales Assistants.
Oversee business development and relationship management activities, including developing sales plans, setting targets, and managing the sales pipeline.
Engage in business development activities, develop strategic referral sources, and participate in customer meetings.
Ensure the health of the region's portfolio through effective credit approval and monitoring processes.
Skills & Experience:
Bachelor's degree or equivalent experience.
15-20 years of banking experience, with at least 10 years in the Market Commercial and Industrial (C&I) space.
Expertise in Commercial Real Estate financing, Healthcare lending, and Private Banking.
Strong credit skills and proven leadership and managerial abilities.
Key Interfaces:
Collaborate with the Commercial Services Team on local team issues and performance evaluations.
Work with Treasury Services on account planning and non-interest revenue development.
Coordinate with Industry Heads (Asset Based Lending, Syndications, etc) on business development and deal structuring.
Division Director/Civil Project Manager
Operations Vice President Job In Jacksonville, FL
TRC is currently seeking Division Leader/Civil Project Manager for our client's Jacksonville office, serving as both a strategic leader and a hands-on project manager. This player-coach role combines leadership responsibilities with direct project oversight, technical guidance, and business development. The role requires deep expertise in civil engineering and land development with the ability to manage complex projects, lead teams, and cultivate client relationships.
Key Responsibilities:
Division Leadership & Growth:
Develop and execute strategic plans for growing the North Florida division.
Lead a multidisciplinary team of engineers, project managers, and support staff.
Foster a collaborative, high-performance culture that drives accountability and innovation.
Manage the division's financials, ensuring profitability and sustainability.
Project Management:
Oversee civil engineering and land development projects from concept to completion, ensuring timely, on-budget delivery.
Develop comprehensive project plans, including timelines, budgets, and resource allocation.
Lead project teams through feasibility studies, design, permitting, and construction phases.
Monitor project budgets, expenses, and financial forecasts, identifying cost-saving opportunities.
Technical Leadership:
Provide technical guidance to project teams, ensuring compliance with engineering standards and regulatory requirements.
Create and review site layouts for land development projects.
Approve engineering calculations, drawings, and specifications.
Conduct site visits and inspections to ensure construction compliance with design plans.
Business Development:
Identify and pursue new business opportunities in civil engineering, land development, MEP, stormwater management, and more.
Build and maintain relationships with key clients, stakeholders, and regulatory agencies.
Lead proposal efforts, presentations, and contract negotiations for new projects.
Represent the company at industry events, conferences, and client meetings.
Client Relations:
Act as the primary point of contact for key clients, ensuring needs are met and expectations exceeded.
Develop long-term client partnerships, expanding the company's presence in North Florida.
Team Management:
Mentor and develop junior engineers and project staff, fostering a collaborative and productive work environment.
Assign tasks, monitor progress, and ensure the team meets project milestones and deliverables.
Evaluate performance and provide constructive feedback to team members.
Qualifications:
Education: Bachelor's degree in Civil Engineering or related field (Master's degree or MBA preferred).
Experience: 10+ years of experience in civil engineering, land development, and project management.
Licensure: Professional Engineer (PE) license preferred but not required.
Proven experience leading large-scale land development projects from inception to completion.
Strong technical expertise in civil engineering principles, construction methods, and project management.
Strong business acumen with experience in business development and client acquisition.
Excellent leadership, communication, and interpersonal skills.
Experience with AutoCAD, Civil 3D, and other industry-standard software.
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Director of Power Generation
Operations Vice President Job In Jacksonville, FL
Position Type: Full-time, Exempt, Salary
Reports to: President - Solutions Business
Supervisory Responsibility: TBD
Summary/Objective
The Director of Power Generation will be responsible for the development and sale of Turbine Inlet Air Chilling (TIAC) projects for the power generation market. This individual will be required to wear multiple hats, interfacing with all departments within the company, and be able to communicate both technically and commercially.
Essential Functions:
Overall responsibility for developing Turbine Inlet Air Chilling (TIAC) projects for the power generation market.
Leads cross-functional team to pursue, develop, propose, and secure custom TIAC solutions for utilities, independent power producers, cooperatives, municipalities, and other gas turbine power generating entities in the USA and abroad.
Development consists of managing the customer relationship, leading the conceptual design, guiding the technical analyses to quantify the benefit of the system, leading the estimation process, quantifying design and execution risk, working with suppliers and partners to establish a plan, create the proposal plan, negotiate the contract, and transition the project to the execution team.
Establish new relationships and foster existing relationships within the targeted market.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Strong technical background in the power generation industry.
Strong knowledge of combined cycle power plant equipment.
Strong knowledge of utility markets.
Exceptional organizational skills.
Exceptional written and verbal communication skills.
Exceptional attention to detail.
Ability to write technical and commercial proposals.
Ability to interface with customers both at the plant level and corporate level.
Ability to present at conferences, customer meetings, and internally to leadership team.
Energetic, optimistic, and positive.
Supervisory Responsibility
Supervises direct reports of power generation team.
Work Location
This position will work out of our Main Office in Jacksonville, FL
Work Environment
Most work is performed in an office environment. Periodic trips to SEA Manufacturing Facility for observation and research are required.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m.
Travel
Anticipated up to 40% travel for this position. Some occasional local day travel may also be necessary. Occasional travel to customer job sites and conferences may be required.
Required Education and Experience.
Bachelor of Science degree in Engineering from an accredited University.
Experience with gas turbines and gas turbine operation in power generation and/or oil and gas applications.
Knowledge of the major gas turbine OEMs and their various products.
Understanding of US Energy Markets.
Ability to empower team and influence across departments.
Proficiency with Microsoft Office Suite.
5+ years working experience in the industrial power generation market.
5+ years managing or leading a team.
Familiarity with design procedures and inter-discipline communication.
Familiarity with engineering deliverables (P&IDs, Single Line Diagrams, General Arrangements, etc.).
Preferred Education and Experience
Master of Science degree in Engineering or Business from an accredited University.
Familiarity with applicable software such as GT Pro.
Experience in a commercial or sales role
Additional Eligibility Qualifications
Familiar with conducting business in multiple countries worldwide with various technologies (gas turbine, steam turbines, heat recovery steam generator, chillers, cooling tower, radiators, pumps, generators, transformers and motor control centers) and fuels (natural gas, diesel fuels, fuel oils and renewable fuels) for industrial, utility, municipal and commercial clients. Familiar with mass and energy balances, thermodynamics, heat transfer, fluid dynamics, material science, process safety, waste and wastewater treatment, process design, and electrical engineering.
Work Authorization
Must be authorized to work in the USA.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Director, HR Operations
Operations Vice President Job In Jacksonville, FL
Company - Growing Healthcare Organization
Recognized as the "most preferred" provider for over 25 years, this organization excels in delivering high-quality, coordinated care.
Job Title - Director, HR Operations
Role Type - Direct Hire
Must-Have Skills
Lean or Six Sigma certification preferred.
Strong process improvement and transformation focused across various HR functions.
Results oriented with a solid understanding of healthcare.
5-7 years of experience in healthcare preferred, some healthcare experience is a must.
Bachelor's degree in Human Resources, Business Administration, or related field.
Responsibilities
Strategic HR Planning and Budgeting: Overseeing HR strategic planning and managing the budgeting process.
Performance Measurement: Developing and monitoring KPIs to evaluate HR service effectiveness.
Process Improvement: Leading Lean Six Sigma initiatives across HR functions and ensuring long-term adoption of process improvements.
Governance and Compliance: Managing governance for HR policies, processes, and programs.
Cross-functional Collaboration: Facilitating assessments, process mapping, and future state design with cross-functional teams.
Data-Driven Decision-Making: Collecting and analyzing data to identify and implement solutions for process improvements.
Communication: Executing HR communication plans in alignment with corporate strategies.
Mergers and Acquisitions Support: Providing due diligence, integration, and transition assistance during mergers and acquisitions.
HR Operations Leadership: Overseeing HR project management and Lean Operation Specialists, focusing on efficiency and employee experience.
Compensation
Annual compensation starting at $130K per year
Director of Preconstruction
Operations Vice President Job In Jacksonville, FL
The Director of Preconstruction is responsible for overseeing all preconstruction activities, ensuring the successful planning and execution of projects before they break ground. This role involves collaborating with various stakeholders, including clients, architects, engineers, and subcontractors, to develop accurate budgets, schedules, and project plans. The Director will lead the preconstruction team, manage risk assessments, and ensure compliance with all regulatory requirements. This position demands a strategic thinker with exceptional leadership and communication skills, adept at balancing multiple priorities and driving projects to successful completion.
Duties/Responsibilities:
Oversee all preconstruction activities
Ensure successful planning and execution of projects before they break ground
Collaborate with clients, architects, engineers, and subcontractors
Develop accurate budgets, schedules, and project plans
Lead the preconstruction team
Manage risk assessments
Ensure compliance with all regulatory requirements
Balance multiple priorities and drive projects to successful completion
Other duties as assigned
Required Skills/Abilities:
Strong leadership and team management skills
Extensive knowledge of preconstruction processes and procedures
Excellent communication and negotiation abilities
Proficiency in project management software
Ability to analyze and interpret construction plans and specifications
Strong problem-solving and decision-making skills
Attention to detail and high degree of accuracy in work
Capability to manage budgets and financial planning
Education/Experience:
Bachelor's degree in Engineering, Architecture, Construction Management, or a related field
Proven track record in managing preconstruction phases of large-scale projects
Strong understanding of construction methods and technologies
Minimum of 10 years of experience in preconstruction or a similar role
Excellent communication and negotiation skills
Proficiency with preconstruction software and tools
Travel Requirements:
Ability to travel occasionally to attend meetings, trainings, and events.
Director of Operations
Operations Vice President Job In Jacksonville, FL
Join Our Fast-Growing Team at Lickety Split Air, Plumbing & Electric!
Are you a dynamic, results-driven leader with a passion for operations and growth? Lickety Split Air, Plumbing & Electric is looking for a Director of Operations to join our rapidly expanding company. With the track to the Chief Operating Officer (COO) position, this is an incredible opportunity to take your career to new heights while playing a crucial role in our success!
Why Lickety Split?
Unmatched Growth Potential: As one of the fastest-growing companies in the industry, we offer exceptional opportunities for career advancement.
Leadership Path: Starting as Director of Operations, you will have a clear path to the executive level, with the opportunity to become our next COO.
Compensation & Benefits: Competitive salary with performance-based bonuses and great benefits - earn what you deserve for your hard work and dedication.
Impactful Role: You'll have the chance to shape and implement strategies that drive efficiency, elevate customer satisfaction, and support our rapidly scaling business.
What We're Looking For:
Proven experience in operations management, preferably in the service industry.
Strong leadership skills with a hands-on approach to team management and development.
Exceptional strategic thinking and problem-solving abilities.
Track record of driving process improvements and operational efficiencies.
Ambitious, with a desire to climb the corporate ladder in a thriving company.
Why Now? This is a rare chance to join a company at a pivotal moment in its growth trajectory. We're expanding quickly, and the sky's the limit for driven, high-performing individuals like you.
If you're ready to make a big impact and advance your career with one of the most exciting companies in the industry, we want to hear from you!
Apply today to become a part of the Lickety Split family and start your journey to the C-suite!
Chief of Pediatric GI Opportunity with Academic Program in Coastal FL
Operations Vice President Job In Jacksonville, FL
The Department of Gastroenterology at an academic program in coastal FL is conducting a search for a new Chief of Pediatric Gastroenterology. The successful pediatric gastroenterologist will be a recognized academic leader with a record of leadership, and accomplishments in the areas of clinical expertise, research scholarship and research productivity.
Hospital/Program Highlights: The program has a long-standing affiliation with a 280-bed free standing Children's Hospital.
The main campus clinic and ambulatory space connects via skybridge to the hospital, ORs, and inpatient unit.
Hospital has an excellent clinical trials team, and research opportunities abound as data and trials.
The program has a prestigious academic partner that allows faculty to enjoy an academic appointment to the level of their expertise.
The GI department offers full range gastroenterology services, with the exception of liver transplants, though they do see post-op transplant patients.
Position Highlights: Lead a department of 7 other pediatric gastroenterologists.
The new Chief will have the vision to take the program to the next level, particularly with academic endeavors.
The ideal candidate will have an academic track record and currently be an associate professor level or above.
Physician must have a desire to mentor other physicians.
The administrative/academic/clinic breakdown will vary based on experience but a physician could expect to spend 20% of their time on administrative duties, 20-50% of their time on research and the rest of the time will be spent seeing patients.
An opportunity to build a fellowship program is available.
The opportunity offers a competitive compensation (plus no state income tax!) package along with excellent benefits.
Area Highlights: This vibrant coastal city has a diverse population of over 900,000 people.
With its beautiful beaches, lively downtown, and endless outdoor activities, the area is a great place to live for those who enjoy an active lifestyle.
Home to several universities and colleges, the area also has a low cost of living, good public schools, and a variety of recreational activities for families to enjoy.
To learn more about this opportunity or others, please contact Rick Bailey.
To acquire more information about RosmanSearch click here.
Education: MD/DO Type: Full Time Number of Openings: 1 State: Florida City: Jacksonville Internal number: 3921
Director
Operations Vice President Job In Jacksonville, FL
Seeking a highly motivated, experienced team player manager to lead day-to-day training operations for an established truck driver training program for our Sage Truck Driving School in Jacksonville, FL. The individual would report to a Regional Manager and also the President. The Director is responsible for the overall day-to-day and long-term administration and management of the program.
What We Offer: We are a Certified Employee-Owned Company and our full-time colleagues have a variety of benefits available to them, such as Medical, Dental, Vision, Life and even Pet Insurance. We offer Disability Coverage, a generously matched 401(k) plan, vacation, paid holidays and more!
Experience:
Undergraduate or associate degree preferred. The School Director should have 5 or more years of successful management, sales and administrative experience, an understanding of workforce education, computer and business competence, excellent communication and organizational skills, and good values and work ethic. Transportation industry experience/CDL helpful, but not essential.
Primary Responsibilities for this position include, but are not limited to:
Leadership of local team of instructors and staff;
Responsibility for student admissions and lead calls;
Recruitment and sales of programs to students and company customers;
Scheduling of instructors, students, trucks and CDL tests on a daily, weekly and monthly basis;
Outreach to students to funding agencies;
Responsibility for attendance, testing, grading, and student files;
Invoice for services rendered and prompt collection of tuition, fees and charges;
Responsible and profitable financial management of the business, cash flow and revenue;
Monitoring the overall quality of the CDL programs offered;
Safety and welfare of employees and students;
Ensuring an honest, hard-working and friendly work environment;
Coordinating maintenance of equipment and completion of necessary records and reports;
Student job placement assistance;
CDL test site management;
General administrative responsibilities.
President & CEO
Operations Vice President Job In Jacksonville, FL
The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law.
**POSITION**
Job Title: President & CEO FLSA Classification: Exempt
EEO Classification: Professional Salary/Pay Grade: TBD
Reports to: Board of Commisioners **JOB DESCRIPTION**
**Job Summary**
Plan, organize, and direct a comprehensive program of public housing administration and development, neighborhood revitalization, HCV, Affordable Housing, and neighborhood development. Oversee community, social, cultural, and individual enrichment programs for residents. Oversee administration of grants and related federal assistance programs. Plan, develop, and implement policies and objectives in accordance with board directives. Direct the coordination of activities of the departments and divisions of the Authority to achieve operational efficiency. Analyze budget requests, oversee budget development and present the organizational budget to the Board for final approval. Confer with authority personnel and review activities, reports, and data to determine whether goals have been met and whether changes would benefit the organization.
**ESSENTIAL JOB FUNCTIONS**
**Oversee the operation of low-income housing, redevelopment, and other programs of the authority.**
* Direct and coordinate activities of redevelopment programs, federal and other special programs
* Make hiring decisions based on staff recommendations and/or direct information.
* Confers with the Authority's Administrative staff regarding matters related to their respective areas of responsibility and matters with general applicability to the organization.
* Resolve disputes, aggravated problems, or other matters not resolved at a lower level.
* Serve as contracting officer for the Authority, which includes preparing or directing preparation of contracts, agreements, and other instruments, signing on behalf of the Authority, assuring that provisions of contracts and agreements are followed, and authorizing payments.
**Represent the Housing Authority in the community, with HUD, and other groups and agencies, and stay abreast of developments and trends in public housing, HCV, and affordable housing**
* Consult with individuals, groups, and agencies regarding the development of programs or legislation that would affect the authority.
* Participate on various advisory committees, and civic organizations in order to promote public housing, and maintain a positive profile in the community.
* Attend and assume leadership role in professional organizations.
* Communicate with the public through news releases and participate in local radio talk shows and T.V. programs, as needed.
* Stay abreast of public housing matters, developments, and opportunities by studying HUD regulations, laws, ordinances, and publications, and by attending professional conferences, training, and meetings.
* Maintain a positive relationship with HUD officials in order to obtain information and guidance, as needed.
**Confer with oversight Board regarding policy, goals, plans and fiscal matters.**
* Participate in pre-employment interviews and make hiring recommendations as needed.
* Interpret and apply JHA personnel policies, departmental policies, and other relevant policies
* and procedures.
* Review time and leave reports for assigned staff.
* Oversee and participate in training of staff.
* Conduct staff meetings.
* Prepare and review performance appraisals and discuss with subordinates as appropriate.
* Counsel employees regarding job performance and document in accordance with established
* Procedures.
* Recommend disciplinary action as needed
* The ideal candidate must be able to do perform other assigned duties as necessary or needed.
**Conduct strategic planning including the formulation of short- and long-term goals and plans for the Authority**
* Direct the establishment and maintenance of the 5-year plan.
* Prepare or direct the preparation of the annual needs statement.
* Monitor progress by meeting with administrative staff to ascertain achievements, and by analyzing and reviewing reports.
* Establish performance standards for directly reporting subordinates, prepare performance appraisals, and discuss with employees.
* Take disciplinary action, as needed.
* Develop and implement plans to achieve short-term and long-term goals, and strategic plans.
* Direct preparation of grant and funds applications.
* Receive information and recommendations from staff and research directly innovative programs and sources of housing authority funds, evaluate, and make appropriate recommendations to the Board.
**MINIMUM QUALIFICATIONS**
Education and Experience
Bachelor's degree in business administration, public administration, social sciences, accounting, finance, management or closely related field, plus 5 years of progressively responsible management and administrative experience in public housing administration, or an equivalent combination of education and experience. Master's degree preferred.
**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES**
* Knowledge of HUD, and other federal, state, and local policies, procedures, laws, and regulations related to the operation of a public housing authority
* Knowledge of the principles and practices of management and supervision
* Knowledge of the principles and practices of communication
* Knowledge of the principles and practices of budgeting and budget administration
* Knowledge of report preparation techniques
* Knowledge of the principles and practices of accounting and finance
* Knowledge of the principles and practices of human resources administration
* Knowledge of federal state and local laws and regulations related to personnel including EEO, labor relations, FLSA, COBRA, Workman's Compensation, ADA, and FMLA
* Knowledge of modern office equipment including copier, computer, calculator, fax, etc.
* Ability to plan, organize, and assign work and special projects in order to meet organizational goals
* Ability to develop and establish effective working relationships with employees, officials, and the public
* Ability to compile compiling of data and preparation of reports
* Ability to analyze reports and data, and formulate recommendations
* Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements
* Ability to anticipate potential problems and needs in order to develop and initiate appropriate corrective action
* Ability to use sound judgment to make and implement decisions
* Ability to establish priorities and deadlines to assure efficiency and meet expectations
* Ability to effectively relate to and deal with public and private agencies and residents in order to accomplish organizational goals and complete projects
* Ability to communicate effectively, both orally and in writing, with groups and individuals
* Ability to effectively allocate resources including, financial and human resources, in order to achieve goals and objectives of the Authority
* Ability to promote cooperation between departments by offering suggestions and recommendations
* Ability to evaluate performance of subordinates, correct deficiencies, and to effectively assign personnel
* Skilled in communicating with people inside and outside of the organization and from a br
Operations Vice President Resume
Operations Vice President Job In Jacksonville, FL
* / * / * / * Operations Vice President Resume Sample **Operations Vice President Resume Example** Here is a free Operations Vice President Resume example to use in 2024. You can use this as base to create a resume for your job application. You can customize this resume with our free resume builder. You can also download the PDF version. Modify our Operations Vice President Resume sample to suit your own needs.
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**CONTACT INFORMATION**
* Mrs Isabella Roberts
* 333, Mill Road,
* Jacksonville, Florida, 77024,
* United States
* **************
* example+**************************************
**WORKING EXPERIENCE**
* **Orsica Group**
* Jacksonville, Florida
* June 2021 - December 2024
* Regional Operations Director
+ Analyzed operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
+ Conferred with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
+ Directed, planned, or implemented policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
+ Administered programs for selection of sites, construction of buildings, or provision of equipment or supplies.
+ Directed or coordinated activities of businesses involved with buying or selling investment products or financial services.
* **4Com International**
* Jacksonville, Florida
* June 2017 - June 2021
* Director of Business
+ Prepared or presented reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
+ Presided over or serve on boards of directors, management committees, or other governing boards.
+ Established departmental responsibilities and coordinate functions among departments and sites.
+ Interpreted and explained policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
+ Made presentations to legislative or other government committees regarding policies, programs, or budgets.
* **Tendo Company**
* Jacksonville, Florida
* June 2014 - June 2017
* Director of Operations
+ Delivered speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
+ Directed non-merchandising departments, such as advertising, purchasing, credit, or accounting.
+ Coordinated the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
+ Directed or coordinated activities between the United States Government and foreign entities to provide information or promote international interests and harmony.
+ Prepared bylaws approved by elected officials and ensure that bylaws are enforced.
** QUALIFICATION**
* **Bachelor's Degree**
* Management
* Brown University
* Jacksonville, Florida
* February 2010 - February 2014
**KEY SKILLS**
* Considering the relative costs and benefits of potential actions to choose the most appropriate one.
* Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
* Determining how money will be spent to get the work done, and accounting for these expenditures.
* Understanding the implications of new information for both current and future problem-solving and decision-making.
* Understanding written sentences and paragraphs in work related documents.
**QUALIFICATIONS**
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
* Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
* The ability to speak clearly so others can understand you.
* The ability to apply general rules to specific problems to produce answers that make sense.
Regional Fixed Operations Director
Operations Vice President Job In Jacksonville, FL
Job Details Hanania Automotive Corporate - Jacksonville, FLDescription
Hanania Automotive Groups is currently seeking a Regional Fixed Operations Director located in Jacksonville and St. Augustine, FL. The ideal candidate will be driven to train and develop our future leaders while growing the business!
Job Summary:
The Regional Fixed Operations Director is responsible for monitoring and communicating requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealership. They are also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with dealership management and personnel.
Responsibilities and Qualifications:
Assure that dealership fixed management is focused on achieving the departmental goals set by dealership management.
Monitor and instruct that all dealership activities are performed according to the applicable safety requirements and published procedures.
Assist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits.
Actively encourages the recruitment of dealership management candidates from internal and external sources.
Assist dealership fixed operations in implementing and consistently performing accepted processes as determined dealership management and the manufacturer.
Ensure that reporting systems required by general management and the manufacturer are maintained.
Monitor warranty claims for factory compliance, plus timely and accurate filing.
Qualifications
Education & Experience:
High School Diploma or GED equivalence required.
A minimum 5 years of managerial experience in the Automotive Industry required.
Proficiency in managing data and trends using industry-specific software (Reynolds and Reynolds experience is a plus).
Effective marketing of existing and potential customers through software.
Ability to document, implement, and manage processes related to reception, shop flow, active delivery, warranty processing, CSI maximization, retention, and shop safety.
Must be able to pass pre-employment screen (background & hair follicle drug test)
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to bend, stretch, kneel, and squat.
Prolonged periods of walking on a level surface throughout the dealership.
Director of Diving Operations
Operations Vice President Job In Jacksonville, FL
Operations - Jacksonville, Florida Job Title: Director of Diving Operations Location: Jacksonville, FL (Corporate Headquarters Office) The Director of Diving Operations will oversee and support diving operations for federal marine projects, municipal contracts, and private sector clients. This position is based at the corporate headquarters office in Jacksonville, FL, with travel to project sites as needed. The Director is responsible for ensuring projects meet client specifications, federal guidelines, and safety standards. The role involves managing key operational aspects such as submittals, scheduling, budgeting, and invoicing, while maintaining rigorous attention to detail.
Key Responsibilities:
* Oversee day-to-day operations of diving projects, coordinating project activities from the office with site visits for project kick-offs and oversight (up to 20% travel).
* Directly manage and mentor up to four team members, including the Diving Operations Manager, Facilities Manager, and Purchasing Manager.
* Ensure proper maintenance and inventory tracking of all diving equipment, ensuring readiness for deployment and compliance with safety regulations.
* Manage and maintain the facility, ensuring all diving equipment is stored properly and in working condition.
* Review and track submittals, ensuring compliance with federal diving regulations and safe diving practices.
* Collaborate with scheduling teams to develop, adjust, and maintain detailed project timelines.
* Generate and deliver accurate cost-tracking reports for all diving-related projects.
* Manage the invoicing process, preparing, submitting, and tracking payment applications while ensuring compliance with federal billing guidelines.
* Ensure precise documentation for all project deliverables, including submittals, schedules, budgets, and compliance logs.
* Foster effective communication with internal and external stakeholders, subcontractors, and vendors to ensure seamless project execution.
* Ensure adherence to federal regulations, safety standards, and company policies throughout the execution of all diving projects.
* Actively participate in project meetings, assist with preparing progress reports, manage change orders, and conduct risk assessments.
Qualifications:
* Certified Commercial Diver with at least 10 years of experience in Marine Construction and Commercial Diving.
* Minimum of 5 years of experience as a Diving Operations Manager or Project Manager within the Marine Construction industry.
* Bachelor's degree in Construction Management or a related field.
* Deep knowledge of federal construction regulations, diving processes, and safety standards.
* Proven ability to lead and manage teams of up to four direct reports effectively.
* Extensive experience with project submittals, scheduling, budgeting, and invoicing in the marine construction industry.
* Exceptional attention to detail, strong organizational skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.
* Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders.
* Proficiency in project management software such as Microsoft Project, Primavera, and Excel.
* Willingness to travel to project sites as required (up to 20%).
* Ability to obtain and maintain security clearance, if required.
*Equal Opportunity Employer. Employment opportunities are based on one's qualifications and capabilities to perform the essential functions of a particular job.*
*All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth, or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.*
*This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.*
Location
Jacksonville, Florida
Minimum Experience
Senior Manager/Supervisor
Compensation
$125,000 to $160,000
Director of Franchising Operations New Jacksonville, FL
Operations Vice President Job In Jacksonville, FL
Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Canopy Lawn Care, Bumble Roofing and Superior Fence and Rail. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success.
Superior Fence & Rail is an industry leader with multiple branch locations. We partner with a national home improvement chain, multiple home builders and general contractors for fence installation requirements.
**:**
The Director of Franchise Operations will lead the implementation and execution of key operational initiatives for the Superior Fence & Rail franchise system. This individual will have responsibility for achieving the business unit's annual budget objectives and leading the support team in providing world class training, coaching and mentoring for the franchisees. The primary objectives are to drive organic growth and improve the unit economics of existing franchisees and continue the aggressive efforts to train and launch new franchisees effectively.
**Key Responsibilities:**
* Oversee execution of goals based on the Brand's overall strategic objectives.
* Plan and oversee the day to day running of the Brand to ensure smooth progress and support for franchisees.
* Regularly evaluate the efficiency of current business procedures and make recommendations for process improvements.
* Manage and implement information systems and applications to improve franchise performance
* Supervise onboarding of new franchises through first six months of operation
* Review financial information, adjust operations as needed and ensure the Brand is achieving monthly EBITA goals.
* Administer G Suite, Wordpress, Frence360, Remote Server, CFS, Adwords, and Quickbooks
* Ensure the brand is adhering to legal guidelines and in-house policies to maintain the Brand's legal and business ethics.
* Foster a culture that promotes high ethical standards and respect of all internal and external customers
* Oversee franchisee support and ensure all employees are working to maximize franchisee satisfaction.
* Supervise staff from different departments and provide constructive as well as positive feedback to the team.
**Qualifications:**
* Bachelors Degree in Business or a related degree is preferred, but not a requirement
* 5+ years of operations management experience, preferably within the construction space
* Entrepreneurial mindset with the ability to coach/train franchisees to reach business goals
* Must have the ability to travel up to 25% of the time
* Experience in franchising or fencing industry is a plus
* Proficient operational and financial acumen
* Strong ethical leadership abilities
* Excellent written and verbal communication skills
***Note:***
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
*Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.* Education
Select... Select... Select... Select... If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Associate, Center Operations Director , Duval County (Various Locations)
Operations Vice President Job In Jacksonville, FL
Location Jacksonville, Florida, United States of America Category Corporate Job Id R0041619 JOB DESCRIPTION **We're unique. You should be, too.** We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
* **Patient Experience:** Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
* **Slot Utilization:** Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
* **Slots Quality:** Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
* **Available and Accessible:** Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
* **Disenrollment:** Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
* **Orphan Patients:** Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
* **Center Culture (Engagement):** Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
* **Center Workforce Planning:** Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
* **Onboarding of Line Staff:** Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
* **Teammate Retention (Turnover):** Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
* Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
* Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
* Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
* Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
* Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
* Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
* Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
* Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Spoken and written fluency in English
* This position requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
* BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
* A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
* A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply
Current Contingent Worker please see job aid to apply
Location Aventura, Florida, United States of America Category Corporate Posted Date 12/06/2024 Location Lakeland, Florida, United States of America Category Corporate Posted Date 12/06/2024 Location Largo, Florida, United States of America Category Corporate Posted Date 11/15/2024 Location Tampa, Florida, United States of America Category Corporate Posted Date 12/11/2024 Location Clearwater, Florida, United States of America Category Corporate Posted Date 12/11/2024 Location Miami, Florida, United States of America Category Corporate Posted Date 12/09/2024 Location Decatur, Georgia, United States of America Category Corporate Posted Date 12/11/2024 Location Miami, Florida, United States of America Category Corporate Posted Date 10/21/2024 Location Miami, Florida, United States of America Category Corporate Posted Date 12/05/2024 Benefits ChenMed sees the whole person and looks to support your well-being. “I came to ChenMed because it fulfills my purpose as a person. Those who work for this company are very special, and they have the opportunity to do something life-changing.” Lynette Acosta, Center Manager “I came to ChenMed because it fulfills my purpose as a person. Those who work for this company are very special, and they have the opportunity to do something life-changing.” Lynette Acosta, Center Manager