Operations vice president job description

Company Background:


Genuine Parts Company ("GPC" or the "Company"), founded in 1928 and based in Atlanta, Georgia, is a leading distributor of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world. GPC has approximately 50,000 global employees. The Company has operations in the United States, Canada, Mexico, Australia, New Zealand, Indonesia, Singapore, France, the U.K., Germany, Poland, the Netherlands, Belgium, Spain and China.


Position Purpose
:

Seeking world-class talent to join the world's leading distributor of automotive and industrial replacement parts and value-added services operating 5,500+ locations and servicing more than 20,000 locations in the U.S and Canada. Specifically, this role will function as the head of infrastructure, networking, database platforms, technology operations, and lead the transformation to a site reliability engineering (SRE) operating model for GPC. Working with a highly talented product and engineering teams, she/he will play a leadership role to run platforms for the world's largest automotive and industrial replacement parts operations.

This is an engineering leadership role with responsibility for driving the strategy and execution for GPC's infrastructure and operations modernization.

This individual must be a technologist & engineer at heart and be comfortable in defining the technology direction and being hands on with the execution of the infrastructure and operations strategy. She/He must exhibit a deep understanding and experience with site reliability engineering; infrastructure and operations; agile delivery models; demonstrated focus on customer experience, and must have a proven track record of modernizing infrastructure and operations at scale.

Close collaboration and alignment with a wide variety of both internal stakeholders and external vendors will be required. As such, exceptional abilities in building and maintaining strong working relationships and organizational savvy will be required. High level communication and presentation skills are required. Ability to attract, retain, and develop engineering talent will be critical.


Responsibilities:


Partnering with the cross-functional GPC team, develop the strategy for modernizing the infrastructure and operations, assemble the engineering talent, and lead the execution Establish a modern IT operations strategy and lead the transformation journey to a site reliability engineering model Overall accountability for - data center and cloud operations, database platforms, IT operations, and distributed network Responsible for simplifying the complexity of current infrastructure (data centers, stores, distribution centers, external and internal facing applications, and reducing the underlying technical debt Partner with peer leaders to accelerate and embed agile methodologies across the organization to increase customer-backed problem solving, to increase pace of IT operations, to accelerate innovation and to enhance cross-functional collaboration Plan and execute a multi-year strategy with multi-million dollar Capex/Opex budgets



Location:


GPC has two work locations to choose from, Duluth or Atlanta office. We offer a Flexible Work Policy that permits eligible employees to work remotely



Desired Qualifications & Experiences:


15+ years' experience in infrastructure, operations, cloud platforms, database engineering, network, & technology leadership (including 5+ years in site reliability engineering) Consistent track record of leadership, teamwork, and delivering high impact results Experience with operating large scale eCommerce platforms Experience with online marketplaces a plus Extensive experience with public cloud platforms (GCP strongly preferred) Experience managing 150+ FTE team of internal and extended delivery resources Experience leading leaders Ability to attract, motivate and retain world-class technology talent Strong fiscal prudence to maximize technology investments against critical business priorities across the enterprise Exceptional communication skills, team building and associate growth and development experience Degree in Computer Science or Engineering fields preferred


GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Assists the General Manager in providing strategic direction and management of various aspects of operations by driving employee and customer satisfaction while achieving revenue, expense and profitability goals for Harrah's and Horseshoe Council Bluffs.

DIRECTLY SUPERVISES: Director Gaming Operations, Director Food & Beverage, Hotel Services Manager, Security Director, Facilities Manager, EVS Manager, Slot Performance Manager
KEY JOB FUNCTIONS
:


Directs day to day operations of departments that report to the AGM. Leads management team to develop short and long-range goals for all operating areas that report to the AGM with a key focus on maximizing guest loyalty, employee satisfaction, revenues and operating income. Utilizes monthly P&L statements and reports to maximize revenue, develop cost control efficiencies, and address areas of concern. Responsible for all operations in the absence of General Manager. Analyzes financial data, SODS data, and gaming operations to determine appropriate floor gaming mix, set up, appearance, and new gaming device acquisition to maximize profitability. Ensures achievement of property and departmental customer service goals; understanding, communicating and acting on information provided by customer feedback tools. Acts as a role model; coaches and develops staff using a consistent, approachable demeanor while clearly articulating expectations. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy. Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies. Identify compliance risks and take actions necessary to eliminate or minimize risks. Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior. Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct. Performs all other related and compatible duties as assigned.



EDUCATION and/or EXPERIENCE:



Bachelor's Degree required with Business and Financial courses, Master's Degree preferred. Previous operating experience in managing a department or functional area within a well branded gaming property, with responsibilities that include P&L management and planning functions. Minimum of 5 years of progressively more challenging role and demonstrated leadership ability, preferably in Casino Operations.



QUALIFICATIONS:



Proven ability to provide direction and motivate employees through superb team leadership, development and partnering abilities and ability to handle multiple tasks and deploy resources effectively. Must have a demonstrated ability to quickly evaluate options and make decisions which positively influence both short and long-term business objectives. Must be relationship-oriented, be a person of stature and credibility who will take an active role in customer development, industry participation, and dealings with governmental and regulatory agencies. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Able to communicate effectively in English, both verbal and written form in a professional manner Able to work in a fast-paced environment, multiple projects to be handled under time constraint; high quality of work and performance expected, budget to be maintained. Timely response to guest comments and inquires to ensure guest satisfaction.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.



WORK ENVIRONMENT
:


Physically mobile with reasonable accommodations including ability to lift up to 25 lbs. Able to bend, stoop or kneel, climb, ascend and descend stairs, maintain equilibrium. Able to stand and walk for the duration of the shift. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.



BENEFITS:


Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.

Salaried Team Members can enroll in medical, dental and vision benefits at day one of employment. They are also able to enjoy Flexible Time Off at day one of employment.

We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars'' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us.

Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.

Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment's expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company's Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Assists the General Manager in providing strategic direction and management of various aspects of operations by driving employee and customer satisfaction while achieving revenue, expense and profitability goals for Harrah's and Horseshoe Council Bluffs.

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Directs and oversees the overall operations and site management of the Distribution Centers (DCs). Negotiates and administers collective bargaining agreements. Implements and ensures that procedures are followed to provide a safe, efficient, service-oriented, and profitable department.

Onsite: The work is completed 100% onsite at an assigned location.

Site leadership: Given that the VP Operations is now the most senior position in market DCs, they have responsibility for overall site management for standalone locations (at Area hub, more supply chain focused responsibilities). Hard line reporting to RVP Operations and dotted line reporting into Area President shared with multiple other facilities (1-3 DCs per Area).

Planning and Directing: Establish long-term operations objectives that are aligned with business goals. Develop and execute strategic plan for the operations department. Integrate the separate activities of shipping, receiving, transportation, purchasing and sales by discussing with each function accountabilities and interdependence in achieving company goals. Participate in the establishment of overall Distribution Center business goals.

Profitable Operations: Plan, organize, direct, and control the course of operations by integrating and coordinating operations functions and processes with business goals. Maintain profitable operations by controlling inventory, losses, accidents and safety, etc. Seek synergies and best practices to develop and implement new methods to improve productivity or improve customer service.

Safety and Compliance: Guide operations management in compliance with government and other regulatory agency guidelines and laws and Company programs. Implement programs to ensure overall safety, security, maintenance and ergonomics for the operations functions.

Personnel and Company Policy: Delegate responsibility to managers to accomplish productivity goals. Enforce Distribution Center/company policies on safety and employee discipline by following guidelines, communicate changes to the workforce and oversee work and performance of day warehouse associates. Create performance improvement plans, administer discipline, and identify training opportunities when appropriate.

Networking: Participate in the Operations knowledge center, industry organizations, and other networking opportunities to bring in know-how and share best practices with other interested parties.

Union facilities only: Negotiate terms of collective bargaining agreements.

Other duties assigned by manager.

Education/Training:
4-year degree preferred (or High School Diploma (or GED) and equivalent experience)

Related Experience:
10 years operations experience, various job functions in distribution management, minimum of 5 years of management experience

Knowledge/Skills/Abilities:
D.O.T. regulations, Labor Relations, Selecting/interviewing/recruiting, Customer Service, budgeting and cost control, knowledge of OSHA, HAACP and other regulations, PC skills.

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***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***