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Top 50 Operations Vice President Skills

Below we've compiled a list of the most important skills for a Operations Vice President. We ranked the top skills based on the percentage of Operations Vice President resumes they appeared on. For example, 9.0% of Operations Vice President resumes contained Customer Service as a skill. Let's find out what skills a Operations Vice President actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Operations Vice President

1. Customer Service
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high Demand
Here's how Customer Service is used in Operations Vice President jobs:
  • Manage and supervise order management and customer service processes to ensure total customer satisfaction.
  • Improved customer service by implementing weekly Voice of the Customer meetings throughout the organization
  • Implemented improved message handling procedures and accounting practices for domestic customer service.
  • Delivered exceptional customer service, including establishing contact with existing customers.
  • Provided customized solutions in a range of markets, customer service, mortgage services, credit application approval, and collection.
  • Created and implemented Customer Service Action Committees across the organization to declare customers the #1 priority across the business.
  • Managed the planning, design, approval and construction operations including customer service for purchasers occupants & new owners
  • Managed all accounting, finance, IT, customer service, and legal department operations.
  • Manage customer service department of five individuals with final say on all customer-related issues.
  • Led a Customer Service team of 50 FTE to manage customer and client interactions.
  • Acted as primary contact for all legal and compliance issues related to customer service.
  • Developed customer service programs, marketing plans, and corporate policies.
  • Improved service level by 15% in Customer Service and Sales.
  • Engaged with over 29,000 clients to cultivate strategic customer service initiatives.
  • Assist with all departments including customer service and tech support.
  • Managed Production Control, Customer Service and the Plant Manager.
  • Uphold high standards of communication and excellent customer service.
  • Assisted in sales and customer service.
  • Recruited into private company to provide structure in supply chain, improve customer service and guide strategic decisions.
  • Improved customer service by 100% by delivering medications and education at the bedside.

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1,242 Customer Service Jobs

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2. Financial Statements
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high Demand
Here's how Financial Statements is used in Operations Vice President jobs:
  • Review financial statements, sales and activity reports and other performance data to measure productivity and determine areas needing program improvement.
  • Reviewed and analyzed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement.
  • Analyzed internal financial statements to target improvements in overall financial performance.
  • Reconciled bank statements and interest statements to year-end financial statements.
  • Monitored financial statements and performance metrics monthly.
  • Conducted audits of financial statements.
  • Designed and prepared timely, insightful metrics, financial statements, and reports for executive teams and external agencies.
  • Evaluate the practice and policies of the organization, prepare financial statements, income statements, and cost reports.
  • Review of Financial Statements for collective trust funds, provided feedback to client and PwC.
  • Direct the development and production of timely and accurate financial statements in accordance with GAAP.
  • Performed all accounting functions and financial statements for the business and owner.
  • Analyzed financial statements to seek out areas in need of improvement.
  • Designed the Financial Statements for 400 plus corporations and partnerships.
  • Analyzed financial statements, sales, & activity reports.
  • Prepared accurate financial statements at end of the year.
  • Prepared financial statements and forecasted sales trends.
  • Review financial statements, sales and activity reports, budget variances on an ad-hoc, weekly, monthly and quarterly basis.
  • Create monthly, quarterly, and yearly payroll reports Finance and accounting: analyze and create financial statements.
  • Performed all accounting functions from Accounts Receivable and Accounts Payable through producing Financial Statements.
  • Created pro forma financial statements and conducted business valuation to price investors shares.

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6 Financial Statements Jobs

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3. Ensure Compliance
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high Demand
Here's how Ensure Compliance is used in Operations Vice President jobs:
  • Implemented additional controls to ensure compliance with regulatory requirements, reduced firm risk elements and refined policies and procedures.
  • Managed Logistics along with ensure compliance with Department of Transportation regulations Developed budgets for each plant.
  • Monitor unit performance to ensure compliance with regulatory and corporate policies and procedures.
  • Monitored all operations to ensure compliance with company standards and federal regulations.
  • Conducted internal audits to ensure compliance with federal banking regulations.
  • Implement a comprehensive security management plan to address current and future needs of the company and ensure compliance with industry standards.
  • Manage an international team of 15 with a $1M budget to ensure compliance, internal controls and accurate cash processing.
  • Act as liaison between franchise owner and corporate representatives to ensure compliance to all franchise agreements and methods of operation.
  • Partner with engineering teams to ensure compliance with all applicable laws as well as development of high-quality, safe products.
  • Managed all aspects of operational compliance and policy functions to ensure compliance with federal and state regulations.
  • Coordinate and ensure compliance and objectives are being met, recommend corrective actions to meet cost objectives.
  • Enforced work standards and reviews and resolved work discrepancies to ensure compliance with contractual requirements.
  • Manage branch operations to ensure compliance with federal laws and company policy and procedures.
  • Developed policies and procedures to ensure compliance to ISO 13485 and FDA regulations.
  • Work with client agency management teams to ensure compliance on budget management.
  • Resolved post close quality assurance issues to ensure compliance.
  • Established a standardized customer service methodology to ensure compliance with SLAs.
  • Direct major, multimillion dollar projects, effectively leading projects to ensure compliance with strict budgets and deadlines.
  • Project 7 Established state wide provider network to ensure compliance with federal and state regulations and statutes.
  • Performed audits on cash and financial records to ensure compliance and operational efficiencies.

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187 Ensure Compliance Jobs

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4. New Product Development
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high Demand
Here's how New Product Development is used in Operations Vice President jobs:
  • Staffed entirely new manufacturing operations and managed engineering group during major new product development of exported capital equipment.
  • Diversified expertise to drive new product development, opportunity identification, and EHR support efforts.
  • Served on new product development team, designed specifications and provided technology assistance.
  • Provided design assistance to engineering for new product developments.
  • Support new product development of innovative products.
  • Coordinated with R&D on the scheduling of new product development to insure timely delivery to customer and production managers.
  • Improved average lead times from suppliers to support new product development from more than 12 weeks to less than three weeks.
  • Implemented a streamlined new product development process improving time to introduce new products by 40% creating new revenue streams.
  • Implemented project management for new product development that introduced over 40 new products in the last 4 years.
  • Executed remarkably fast new product development (especially in OTC drugs), and multiple new package concepts.
  • Worked in tandem with the Sales and Marketing groups to restructure the New Product Development Group.
  • Implemented new product development checklist and process to improve the speed to market of new products.
  • Purchased all major equipment for minor and major new product development.
  • Served on a management team responsible for new product development.
  • Dotted line responsibility for Sales and New Product Development.
  • Participated in new product development; defined requirements, impact analysis and release timelines.
  • Implemented new product development model utilizing onsite and offshore development teams.
  • Coordinated on-going New Product Development efforts.
  • Implemented DMEDI 6 sigma program for new product development which has reduced new product development time.
  • Established New Product Development Department, and Phased-Gate Product Launch philosophy (e.g.

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3 New Product Development Jobs

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5. On-Time Delivery
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high Demand
Here's how On-Time Delivery is used in Operations Vice President jobs:
  • Established a team based manufacturing organization and continuous improvement program to improve operational performance, on-time delivery and increase capacity.
  • Demonstrated history of ensuring on-time delivery of critical projects, as well as ensuring quality when advancing strategic goals.
  • Created processes that improved production performance, on-time delivery, and customer satisfaction.
  • Resolved customer issues, established guidelines for on-time delivery.
  • Achieved best on-time delivery performance in the history of the company, while improving productivity and lowering inventory.
  • Improved business processes and systems which fueled significant improvements in Inventory, Cycle Time and On-Time Delivery.
  • Established standards for cost control, waste reduction, quality, safety, and on-time delivery.
  • Maintained 96% on-time delivery, while reducing inventory by more than $97 million.
  • Developed new process to assemble units on-site to meet customer demand of on-time delivery.
  • Attained 97% on-time delivery of raw materials and components needed for production.
  • Achieved 50% increase in on-time delivery through improved Sales / Operations coordination.
  • Improved On-Time Delivery from 90% while simultaneously enabling shorter lead-times.
  • Improved on-time delivery to customers from 82% to 97%.
  • Increased on-time delivery to 94% percentile from 73%.
  • Increased on-time delivery to 95%.
  • Improved on-time delivery to > 99% from 50%.
  • Reduced lead times by 3 week while increasing on-time delivery by 100% through Lean tools.
  • Improved on-time delivery and lowered product lead times by implementing major workflow processes across the facility.
  • Utilized SPC vender certification methods to assure proper, quality, and on-time delivery of purchases.
  • Enhanced operations capacity 300% for key products while maintaining 100% on-time delivery.

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6. Business Development
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high Demand
Here's how Business Development is used in Operations Vice President jobs:
  • Formulated business development and sales plans for each property, devised renovation budget and improvement plans and created marketing campaigns.
  • Worked with CEO, Product Marketing/Business Development to define business model, new-release technical/feature specifications.
  • Provided Operations Support to Business Development on acquisition and new construction projects.
  • Aligned Retail Operations results with Credit Union ten-year business development strategy.
  • Established and managed finance, marketing and business development departments.
  • Played a decisive role in Domestic and International business development.
  • Consulted executives on leveraging data for business development targeting.
  • Developed an effective marketing and business development strategy.
  • Served on Executive Team crafting business development strategy.
  • Design strategies to capitalize on business development opportunities.
  • Participate in Business Development Presentations.
  • Worked with Business Development and Technology to provide products and solutions to meet client's mobile and online ad serving needs.
  • Secured market share with C-level participation in business development, enhancement of corporate value and resource marketing, and client partnerships.
  • Worked with IT, Legal, Compliance, Business Development, and Operations to create solutions to identified issues.
  • Managed the day-to-day operations and business development for the joint-venture between Butch Lewis Productions and IMG Worldwide.
  • Managed business development team and approved all pricing and budgets.
  • Drive business development goals established by the Management Board.
  • Collaborate with business development to price, model and establish statements of work (SOWs) for potential business.
  • Lead Business Development Director across Cyber, Intel, Combat Support Agency and IT accounts.
  • Lead Business Development Executive for DoD Cyber, Cloud Computing, Intelligence and IT accounts.

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236 Business Development Jobs

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7. Oversight
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high Demand
Here's how Oversight is used in Operations Vice President jobs:
  • Provided oversight of Media/Graphics activities including maintaining corporate identification standards and developed focus on performance products as organizational assets.
  • Provided oversight and approved all managerial hires within assigned regions; monitored hiring matrix and approved additional infrastructure support.
  • Chair of the delegated oversight program, including developing and executing an on-site operational review process.
  • Provided oversight of clinical laboratory functions for Point of Care testing in the health centers and maintained compliance with laboratory competencies.
  • Direct all business operations, including strategy development, P&L oversight, and training / development for 400-500+ employees.
  • Provided oversight of restaurant design and construction schedules, contract bidding, airport RFP process, new concept development and partnering.
  • Frequent travel to ensure quality control on printed products, uninterrupted delivery of product, and trade show presence and oversight.
  • Maintain oversight of 130+ customer service representatives and line management spanning three (3) domestic contact center locations.
  • Charged with operational oversight of the Ascension at Home Texas market; home health, hospice and private duty.
  • Provide general oversight of customers IT infrastructure, provisioning, planning, installation and operations.
  • Partner with teams and management across the company on various projects, oversight and committees.
  • Provide strategic leadership and P&L oversight for all operations.
  • Maintained oversight in budgetary controls to merit 30% year-over-year profit.
  • Directed manufacturing operations with P&L oversight for operations.
  • Provided oversight and drive the performance of all customer start-ups.
  • Provide oversight to group home services.
  • Implemented AML/KYC protocols and oversight processes.
  • Provided administrative and management oversight of the Professional Healthcare eight branches.
  • Insourced risk management capabilities to improve oversight and control.
  • Design, implement, and execute scalable service delivery programs for third party risk governance and oversight.

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19 Oversight Jobs

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8. Process Improvement
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high Demand
Here's how Process Improvement is used in Operations Vice President jobs:
  • Implemented key process improvements and innovative solutions, resulting in improved performance for all departments.
  • Spearheaded production process improvements and cycle time reductions to increase overall profits.
  • Implemented process improvement projects throughout the manufacturing operation.
  • Implemented numerous process improvement teams that improved quality.
  • Improved product reliability (MTBF) from 2 weeks to 8 months utilizing Design for Manufacturing techniques and validation process improvements.
  • Oversee the department focused on driving business growth through product development, process improvements and staff development, recruitment and training.
  • Served as key member of executive team that implemented process improvements on existing contracts and related lines of business.
  • Provided process improvement and technology solutions resulting in over 10 million dollars in savings to clients.
  • Key Projects and Accomplishments: * Managed the Manufacturing Engineering process improvements through Lean initiative.
  • Created a Best Practice Committee forum in which to share ideas and process improvements.
  • Developed and launched operational and process improvement plans for an expanding U.S. regional CLEC.
  • Lead all network and process improvements and the allocation of people and resources.
  • Introduced process improvements for payroll, purchases order, and sales systems.
  • Increased team production $200 million per month by implementing process improvements.
  • Reduced scrap by 56% through process improvement and control of process variables
  • Conducted role-playing activities for assessment, training, and process improvements.
  • Manage all projects related to metric and process improvement.
  • Implemented process improvements in Ocala plant to reduce warranty issues and improve profitability through utilization of standard work and visual management.
  • Monitored employee productivity throughout company and optimized procedures to reduce costs by identifying inefficiencies then developing and implementing process improvements.
  • Increased admissions rate by 23% through immediate implementation of process improvement, positively impacting revenues.

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479 Process Improvement Jobs

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9. Logistics
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high Demand
Here's how Logistics is used in Operations Vice President jobs:
  • Hired to modernize three decade old transportation and logistics company specializing in food diverting and warehousing solutions.
  • Updated substandard production facilities, reducing internal logistics costs 60% while automating depositing functions.
  • Developed strategies and staffed the complete operational infrastructure (planning, procurement, manufacturing, logistics, post-sales support).
  • Provided strong leadership to six direct and 350 indirect reports, including the quality assurance and logistics departments.
  • Led, planned, coordinated, and implemented all aspects of operations and logistics across the organization.
  • Supported sales staff on technical aspects of handling paper quality claims and transit claims Logistics.
  • Developed and implemented an RFQ & RFP strategy to outsource logistics due to explosive growth.
  • Full responsibility for all warehouse and distribution, transportation, and logistics for the company.
  • Developed/delivered logistics and compliance solutions for growing $400M global food trader.
  • Lead sales, systems, logistics and HR functions to operate optimally.
  • Led all sourcing, supplier relations, and international logistics functions.
  • Involved in project logistics, and planning.
  • Spearheaded several large-scale, complex, and multi-functional logistics contract negotiations and deal structuring initiatives.
  • Managed customer service and freight operations for five Unishippers Global Logistics franchise owners.
  • Partnered with UPS to implement the Reverse Logistics Model into the eCommerce platform that enabled customers to order calibration services on-line.
  • Reduced Distribution costs by $500,000 annually through RFP process for third party logistics and use of intermodal transportation.
  • Key Functions: Global Sourcing, Procurement strategies, Logistics Management.
  • Manage all meeting and fundraising related logistics.
  • Spearheaded a fundraising project that exceeded profit target by 100% Coordinated logistics, documentation and communications functions for all projects
  • Exported and imported across 92 countries using ocean, truck and rail carriers, cold storages and Third Party Logistics providers.

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169 Logistics Jobs

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10. Revenue Growth
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high Demand
Here's how Revenue Growth is used in Operations Vice President jobs:
  • Improved operating profit by 22% by increased customer satisfaction, profitable revenue growth, improved fleet utilization and increased productivity.
  • Initiated pay for performance that improved customer service, revenue growth, and expense reduction while enhancing employee productivity and retention.
  • Captured 10.6% yearly revenue growth (7% increase over prior years) by streamlining target objectives for senior management.
  • Established process improvements to accommodate 100% annual revenue growth and a 200% increase in fiber optic route miles.
  • Co-developed and implemented sales and marketing strategy that resulted in a 28 percent annual revenue growth in a mature market.
  • Championed national sales efforts responsible for annual revenue growth $40M to $140M over an 8-year period.
  • Established revenue management and sales strategies that resulted in company revenue growth of over 25%.
  • Increased revenue growth 10X and grew staff 3X from seed to growth stages of company.
  • Secured renewal and revenue growth with the establishment of long term partner relationships.
  • Developed short and long term corporate goals including sustainable revenue growth plans.
  • Achieved 100% client satisfaction resulting in customer retention and revenue growth.
  • Stabilized cash flow during a period of 55% revenue growth.
  • Managed service offerings that resulted in 80% revenue growth YOY.
  • Achieved 11% organic revenue growth in region in 2011.
  • Achieved 22 percent revenue growth in the first year.
  • Realized sustained year-over-year revenue growth of 50%.
  • Achieved 110% revenue growth for PM-managed accounts.
  • Delivered 62% revenue growth YOY, leading the company from $8M to $14M+ during my first 18 months.
  • Led post-acquisition efforts, turning around under-performing business into reliable supplier to Symix customers, emphasizing process improvement and revenue growth.
  • Led an originations team that increased revenue growth of over 100 percent year-over-year.

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1 Revenue Growth Jobs

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11. Project Management
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high Demand
Here's how Project Management is used in Operations Vice President jobs:
  • Facilitate communication across the Project Management, Product Support, and Development teams in support of application development projects.
  • Performed business analysis and project management on the firm's regulatory reporting systems to ensure compliance with applicable regulations.
  • Provided leadership and direction to operations management, project management, team supervision, and business analysis.
  • Transformed a struggling project management organization by using Six Sigma and PMBOK principles to stabilize and organize project team and portfolio.
  • Organized lesson plans and supervised the project management for an annual diversity training retreat (over 100 people in attendance).
  • Directed production supervisory staff, warehousing, fleet and production maintenance, production scheduling, quality control and plant project management.
  • Improved all employee productivity to constant 100% through defining new project management tools and operating performance reporting tools.
  • Used several innovative programs to reduce labor expense by ten percent while enhancing the company's project management capabilities.
  • Used experience that extends to all areas of construction and project management to facilitate opening of new construction partnership.
  • Helped manage the conversion of several construction loan portfolios to Granite Loan Management, requiring intense project management work.
  • Established new product launch process and project management tools for quicker and better results.
  • Led PORTIA decommission project management - Portfolio Migration and Reporting work stream leader.
  • Managed daily operations, including estimating, project management and field employees.
  • Lead project management and estimating for all projects and finalization of contracts.
  • Communicate with project management teams to assess client needs and provide solutions.
  • Increased revenue by 67% through project management of accounts receivable
  • Developed homebuilder partner channel for sale of Company's SaaS construction project management application.
  • Provided domain expertise in develop- ing a Project Management Methodology company wide.
  • Applied the Project Management Institute (PMI) Organizational Project Management Maturity Model (OPM3) improving IT project delivery.
  • Project Management Organized transition from a 3rd party vendor futures clearing system to a proprietary futures clearing system.

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694 Project Management Jobs

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12. Direct Reports
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high Demand
Here's how Direct Reports is used in Operations Vice President jobs:
  • Supervised two direct reports responsible for 16 Regional Managers, 1,460 team members and operation of 140+ stores in five states.
  • Led Purchasing, Quality, Warehouse, Receiving, Shipping, Electronic Technicians and Manufacturing Engineering teams as direct reports.
  • Lead a workforce of 1,000 employees through 10 direct reports and an annual capital expenditure budget of $7 Million.
  • Direct a professional team of 85 through 3 direct reports in support of the above objectives.
  • Developed teams from 5 engineers and 4 technicians to 7 direct reports overseeing 330 people internationally.
  • Managed 84 direct reports and a business services vendor for Loss Mitigation Intake Department.
  • Manage Broadcast/Media and A/V services staff with 1 direct report and 3 indirect reports.
  • Direct reports of five middle management personnel with a staff of 72 employees.
  • Direct reports included two directors, three managers, and 35 supporting staff.
  • Manage a Facility Operations staff of 4 direct reports and 30 indirect reports.
  • Manage the development and growth of four (4) direct reports.
  • Manage seven direct reports and a department of over 80 employees.
  • Review and endorse or revise budget proposals received from direct reports.
  • Managed staff of 50 through 6 direct reports.
  • Managed a staff of over 20 direct reports.
  • Staff of 30 with five direct reports.
  • Direct reports include 6 directors and managers.
  • Performed performance reviews on direct reports.
  • Led 10 direct reports and 500 employees in 20 field offices.
  • Direct reports include one vice president, four sr. directors, and 390 supporting staff.

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61 Direct Reports Jobs

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13. Cost Savings
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high Demand
Here's how Cost Savings is used in Operations Vice President jobs:
  • Reviewed general and workers compensation insurance policies for cost savings.
  • Generated >$1M in cost savings and reduced aircraft and component turn time by circa 20% through Continuous Improvement
  • Achieved significant cost savings and mitigated millions in legal exposure through project management, product testing, and QC procedures.
  • Process designed around maximizing cost savings with minimal risk to patient health, service levels or increase financial risk/costs.
  • Restructured regions through revenue sizing, client counts, products, resulting in cost savings of $1.0M.
  • Delivered financial assessment report for high-profile online private bank, resulting in cost savings of nearly $1M.
  • Provided cost analysis to CEO and President illustrating a 30% cost savings in first year operations.
  • Established a company wide distribution plan, which improved customer service and cost savings for the company.
  • Renegotiated shipping contracts with LTL and small parcel carriers to realize a $1.7M cost savings.
  • Migrated BBB proprietary database to new platform, resulting in a 30% cost savings.
  • Reviewed and restructured IT maintenance contracts, resulting in a 40% cost savings.
  • Created and implemented a strategic staffing plan with annualized cost savings of $1.1MM.
  • Identified areas for cost savings and successfully implemented plans to achieve the savings.
  • Negotiated new corporate insurance contracts to achieve a cost savings of 43%.
  • Produced cost savings of $1M by reducing error ratio with Mortgage Insurance.
  • Honored with multiple awards for generating record-breaking results and cost savings.
  • Assisted new Client's in determining application productivity and cost savings.
  • Created business plan and implemented cost savings.
  • Participated on three merger transition teams that identified cost savings opportunities that met the corporate 25% expense reduction goal.
  • Captured cost savings of $5.5 million annually by conceptualizing, developing, and implementing a bicoastal distribution strategy.

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3 Cost Savings Jobs

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14. Daily Operations
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high Demand
Here's how Daily Operations is used in Operations Vice President jobs:
  • Managed daily operations for two ambulatory surgical centers specializing in pain management.
  • Chaired Daily Operations Meeting involving all company Department Heads.
  • Directed all daily operations in mail processing organization.
  • Executed daily operations including coordination for staff, daytime visitors, special events, and VIP/Marketing experiences.
  • Managed the daily operations of a small division of a large consumer product developer and distributor.
  • Charged with managing the daily operations of personal, purchasing, administration, partners and vendors.
  • Managed all daily operations including staff, facilities, transportation, IT support, and grounds.
  • Manage various departments, purchase and update inventory, track daily operations to meet goals.
  • Managed 80 employees in all aspects of daily operations for regional retailer with 40+ locations.
  • Manage daily operations of all aspects related to the retail division within the pharmacy.
  • Radio One Manage the goals, objectives and daily operations of the Event Division.
  • Scheduled daily appointments, travel schedules and daily operations for moving crews.
  • Managed the daily operations to ensure the company's goals were achieved.
  • Oversee the daily operations of the mill and pallet production plant.
  • Oversee the daily operations of Mutual Fund data collection and coordination.
  • Coached 24/7 hands-on daily operations and developed Management Training Programs that included ServSafe programs along with local marketing programs.
  • Monitored daily operations of facilities to maintain high level of customer service, cleanliness and equipment maintenance.
  • Managed daily operations of banks exception processing which included NSF items, chargebacks, stop payments and uncollected funds.
  • Manage company IT infrastructure Run daily operations of multi location wireless retail company.
  • Organized and incorporated startup manufacturing company with overview of daily operations and financials.

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9 Daily Operations Jobs

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15. Human Resources
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average Demand
Here's how Human Resources is used in Operations Vice President jobs:
  • Coordinated with Human Resources for appropriate staffing ad disciplinary resolutions.
  • Completed managerial duties such as; supervising payroll, customer relations, quality control, human resources and training of employees.
  • Partnered with Human Resources on a bi-annual basis to review leadership team talent to assess areas of strength and development.
  • Established functional capabilities in sales, marketing, operations, accounting, customer service and human resources.
  • Review and approve cost control reports, cost estimates, human resources and facilities requirements forecasts.
  • Managed all facets of project management, customer service, field deployment, and human resources.
  • Promoted to Vice President of Operations after 4 months as Director of Human Resources.
  • Collaborate with Human Resources - Organizational Development and IT Consulting Groups on Client Projects.
  • Directed and developed legal, human resources, and IT services and teams.
  • Direct Accountability of Profit Loss and Human Resources within the organization.
  • Established human resources policies and procedure within the company.
  • Managed Human Resources for employees and contractors.
  • Control all aspects of Store Operations; Merchandising, Loss Prevention, Human resources and General Operations of 66 Stores.
  • Worked with Human Resources on all hiring, discipline, evaluations and terminations through the Kronos system.
  • Direct reports included Operations, Marketing, Information Technology, Product Development, Accounting and Human Resources.
  • Recruited and hired Human Resources, Accounting and Compliance personnel to oversee all of the branch offices.
  • Acted as Human Resources Liaison to over two dozen employees.
  • Provide customer service training Coordinate all marketing Human Resources Accounting Provide all aspects of management necessary to run a business
  • Led the following departments: Human Resources Payroll Safety/Compliance Marketing/Business Development Developed every department I managed from the ground up.
  • Finance Human Resources Facility Management IT Field Service Regulatory Control Legal and Corporate Administration

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10,979 Human Resources Jobs

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16. Strategic Plan
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average Demand
Here's how Strategic Plan is used in Operations Vice President jobs:
  • Led strategic planning and development activities in addition to directly managing sales and relationship development between corporate offices and field personnel.
  • Conceived and developed operational and strategic plans to attain annual objectives and sustain operation within budget guidelines.
  • Developed and managed strategic plan for company positioning, international organizational growth, and operational efficiency.
  • Championed the development and implementation of strategic plans that addressed short and mid-term viability.
  • Developed and implemented a strategic plan to reduce overhead and improve employee satisfaction.
  • Identified and addressed emerging risks while leading strategic planning discussions on future direction.
  • Developed strategic plan to achieve financial and manufacturing metric objectives.
  • Managed headcount, developed budget and forecast (both technology and operational), and strategic planning for cost center.
  • Work closely with the President to develop and accomplish goals and strategic plans established by executives of the company.
  • Key member of the executive team that developed the seven-year strategic plan.
  • Implement strategic plans, develop functional roles and assign responsibilities to employees.
  • Led field operations, new store expansion, and strategic planning.
  • Led the development of the company's strategic plan.
  • Developed strategic planning program to prepare for 2016 budget.
  • Played key role as member of Strategic Planning Team.
  • Managed and developed a strategic plan of action to ensure that the cost of the event remains under the pre-determined budget.
  • Assist with the long-term strategic planning and development of the organization Lead, direct, motivate, and train staff
  • Developed Strategic Plan to establish significant presence at USCYBERCOM, DISA, and the Service Cyber Components.
  • Guided and synergized all aspects of engineering, operations, and strategic planning for 100+ employees.
  • Provide strategic planning and training to all Regionals and sites.

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49 Strategic Plan Jobs

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17. Business Units
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average Demand
Here's how Business Units is used in Operations Vice President jobs:
  • Provided strategic direction of constructing two new trading floors while maintaining original data centers infrastructure to keep business units operational.
  • Introduced Lean Methodologies into all business units, developing a culture of Rapid Continuous Improvement.
  • Created and delivered operational reporting & analysis for multiple Participant Channel business units.
  • Supported business units operated under diverse revenue models and client engagement structures.
  • Designed and implemented a new paradigm for business units that improved profitability.
  • Identify synergies between business units, developing common customer-focused framework.
  • Directed shared services and operations functions across multiple business units.
  • Key collaborative role with multiple stakeholders across business units.
  • Maintained strong communication with all business units.
  • Second Phase: Corporate IT, Purchasing, HR-Payroll, Projects and other Operational core processes to support the Business Units.
  • Authored corporate policies and managed PMO, Process Sustainability and monitored Key Accounts across multiple business units in US and India.
  • Developed and implemented team building programs across 11 facilities and 5 cross-business units that resulted in 85% employee retention rate.
  • Acted as liaison with Integration Engineers and Application Developers in business units to discuss project plans and requirements for new systems.
  • Consolidated three business units into one facility; decreased WIP; removed unnecessary movement and staging in the work flow.
  • Fostered strategic partnerships across business units throughout the organization, leveraging marketing and sales channels to meet client needs.
  • Accepted challenge as company's first VP of Claims Operations to turn around four distressed and failing business units.
  • Turn around of medical education operations and reorganization of two business units from the ground up.
  • Co-led Learning Map project for both Group Insurance and Annuities business units.
  • Implemented salesforce.com to provide transparency for business units.
  • Developed policies and procedures for workflow between AMBR and the other business units of ExamWorks.

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192 Business Units Jobs

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18. Real Estate
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Here's how Real Estate is used in Operations Vice President jobs:
  • Recommended and secured high-profile real estate site locations within premiere malls to maximize visibility and foot traffic.
  • Preside over operations of financial and strategic alliance group including real estate lending division.
  • Demonstrated knowledge of applicable Federal and State regulations regarding real estate lending.
  • Created financial analysis models for evaluating profitability of real estate investment transactions.
  • Prepared all documentation for commercial/commercial real estate residential and consumer loans.
  • Involved in 7500+ real estate transactions and general Real Estate Brokerage management * Experienced in senior living and age-restricted communities.
  • Developed customized real estate investment strategies for over 80 first time investors, representing over $30 million in assets
  • Oversee and approve the purchase and financing of new equipment, leases, business acquisitions and real estate.
  • Direct and supervise renovations and improvements to commercial real estate; updated technical hardware and software of company.
  • Manage all real estate investments, reviewing all legal documents, taxes, and title searches.
  • Managed system containing $65 billion in real estate assets with staff of 43.
  • Directed budgeting and planning for corporate including 50 offices and real estate holdings.
  • Created/Reviewed title legal documents as needed with respect to real estate transactions.
  • Completed approximately 400 real estate transactions in Western New York since 2005.
  • Drafted and reviewed real estate and mortgage related financial and sales contracts.
  • Supervised 18 employees in Relocation, Real Estate and Construction departments.
  • Received my California Real Estate license with 2 weeks of preparation.
  • Called on builders/developers for commercial real estate loans.
  • Trouble-shoot all of real estate/title issues.
  • Honored as one of five finalists for Computerworld 21st Century Achievement Award in Finance, Insurance and Real Estate category.

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55 Real Estate Jobs

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19. Key Performance Indicators
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Here's how Key Performance Indicators is used in Operations Vice President jobs:
  • Directed the activities of regional directors to ensure business financial objectives and key performance indicators were met.
  • Developed revenue and cost forecasts and established Key Performance Indicators for tracking performance of the organization.
  • Managed financial forecasting and budgeting through staffing models, forecasting, and key performance indicators analysis.
  • Implemented metrics based Key performance indicators to consistently reduce cost per unit in a production environment.
  • Established key performance indicators and introduced dashboard reporting metrics to monitor store performance.
  • Established key performance indicators and business objectives to continuously drive long-term growth.
  • Designed reporting for key performance indicators to effectuate positive call center trends.
  • Established key performance indicators to measure and monitor production and quality results.
  • Defined and established pan company dashboard/scorecard for tracking key performance indicators.
  • Implemented Key Performance Indicators for all departments, promoting continuous improvement.
  • Established key performance indicators and managed all capital planning and expenditures.
  • Established monthly Key Performance Indicators and Balanced Scorecard metrics.
  • Increased business by over 40%, established key performance indicators, rationalized supply based and reduced spend by 30%.
  • Analyzed Key Performance Indicators (KPI) and created business plans for all stores within Division.
  • Implemented basic Key Performance Indicators (KPI) to drive accountability and measure success.
  • Created Key Performance Indicators for closing and developed policy, procedures and matrix.
  • Developed new key performance indicators to create consistency to manage the business.
  • Tracked key performance indicators, identifying constraints and adding process improvements, resulting in a 4% reduction in waste.
  • Used key performance indicators to meet company goals, and held employees accountable for required deliverables.
  • Established 18 key performance indicators (KPI's) covering 1.)

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3 Key Performance Indicators Jobs

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20. Technical Support
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average Demand
Here's how Technical Support is used in Operations Vice President jobs:
  • Directed manufacturing, supply chain, quality assurance, customer care/account management, technical support/ service and sustaining product engineering.
  • Promoted from Director of Operations, Technical Support Manager, and Customer Service Representative.
  • Assisted and advised senior management on operational and technical support.
  • Provided customer service and technical support.
  • Direct the activities of Customer Service, Technical Support and Operations support, with a focus on large customer installations.
  • Company has facilities nationwide and provides Manufacturing, Distribution, and technical support to the Printed Circuit Board Industry.
  • Bank of America Technical Support Manager Feb '94 - May '97 Trained help desk staff on email technical issues.
  • Decreased number of tickets transferred to the technical support team 25% by cross-training customer service department.
  • Managed all aspects of the accounts, including day-to-day technical support and contractual maintenance and compliance.
  • Organized, directed and coordinated the planning and execution of all program and technical support activities.
  • Lead a team of 150 across Implementation, Customer and Technical Support, and Training.
  • Provided technical support and training for customers with design-in, layout, debug and verification.
  • Manage all technical support provided by Viewpoint to clients around the globe.
  • Founded and developed the technical support group for a major software company.
  • Handled technical support for over 60,000 doctors that used our transcription software.
  • Facilitated the resources for Maintenance, Engineering and other Technical Support.
  • Supplied internal and external technical support and advice.
  • Realized a 55% improvement in internal survey/CSAT results for the Helpdesk and Technical Support groups.
  • Provided pre-sales technical support for a sales staff of six on the company's product offerings.
  • Promoted to VP, Mr. Grup managed all technical support, GSA sales, and commercial business opportunities.

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32 Technical Support Jobs

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21. Annual Sales
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average Demand
Here's how Annual Sales is used in Operations Vice President jobs:
  • Developed annual sales budgets by category with gross margin and profitability targets by location.
  • Establish annual sales goals, budgets, capital expenditures, marketing strategies, as well as service policies and procedures.
  • Full P&L responsibility for operation with 350 - 400 employees and annual sales volume of $80 million.
  • Developed a program that accelerated the sell-off of dead inventory, generating additional annual sales revenue of $21 million.
  • Company concentrating in plastic and metal components (annual sales $9 million) V.P.
  • Doubled manufacturing output for five consecutive months to achieve $15 million annual sales rate.
  • Captained agency sales from $1 to 17 M annual sales and created niche wholesale program
  • Reviewed and analyzed business performance of daily, weekly, monthly and annual sales results.
  • Increased annual sales based on superior customer service from 1.5 to 3.5 million dollars.
  • Led contract management committee that was awarded contracts $260 million in annual sales.
  • Directed all operations for family owned HVAC Company with $7Million in annual sales.
  • Created annual sales forecasting models bringing annual forecasting to within +10%.
  • Contribute to annual sales of $4.8 million per year.
  • Conducted semi-annual sales meetings and managed national sales force.
  • Generated $2 Million in new annual sales.
  • Managed a staff of 50, with annual sales of $30M.
  • Selected Contributions: Achieved up to 108% of annual sales plans and 100% of EBITDA goals.
  • Managed bakery operations for companies largest single holiday season and annual sales volume to date.
  • Diversified Foam Products - Pennsauken, NJ (1996 to 2009) $7MM annual sales
  • boat retailer -domestic and international -annual sales of $50 million)

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22. Inventory Control
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Here's how Inventory Control is used in Operations Vice President jobs:
  • Produced and compiled an accurate inventory control of companies fixed assets and maintain listing of inventory for locations.
  • Instituted inventory controls and procurement systems.
  • Maintained inventory control and cost containment.
  • Crafted strategy and led deep and rapid turnaround impacting key functions, purchasing, production, inventory control, and logistics.
  • Implemented an integrated ERP system which linked shop floor data collection with payroll, MRP, inventory control and financial systems.
  • Created a first-ever Expansion plan taking over Inventory Control - Identified risks, opportunities, and threats for potential sales.
  • Reduced waste by over $100 (M) in asset loss, through Inventory Control Management and process improvement.
  • Lead Process Improvement Teams in Inventory Control, ERP improvements, BOM review and clean up, and Scheduling.
  • Developed vendor management processes, inventory control and accountable for achieving global growth targets of $15 million dollars.
  • Implemented an inventory control and accountability system to track $14 million worth of Target Logistics assets on-site.
  • Implemented inventory controls and processes that improved accuracy from 55% to 98% with fewer staff.
  • Involved in all aspects of business operations including, inventory control, purchasing, and quality assurance.
  • Established an inventory control / order management process resulting in 20% reduction in inventory levels.
  • Oversee inventory control, ordering, food sanitation and quality control of food products.
  • Improved inventory control while reducing production posting time from one week to one day.
  • Managed Inventory Control and phone and computer systems for all facilities.
  • Ensured integrity of all receiving, and inventory control systems.
  • Managed inventory control and RMA (return merchandise authorization).
  • Manage distribution to distribution centers across the country Inventory control: manage inventory and cost of goods sold.
  • Inventory control of thousands of SKUs with a value in excess of $5 million dollars.

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2 Inventory Control Jobs

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23. Day-To-Day Operations
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Here's how Day-To-Day Operations is used in Operations Vice President jobs:
  • Assisted President in day-to-day operations, including designing commission structure and business operating structure along with other duties as needed.
  • Maintained P&L responsibility for day-to-day operations, business development, personnel management and staff education.
  • Managed day-to-day operations of eight million dollar travel agency specializing in corporate and association travel
  • Manage the day-to-day operations of the financial institutions Treasury Management products.
  • Managed day-to-day operations of company and construction projects.
  • Led the creation and implementation of day-to-day operations at a mobile media start-up backed by $4 million in early investment.
  • Direct strategic planning, P&L, marketing, staffing, day-to-day operations, and regulatory compliance.
  • Managed labor costs, manufacturing costs, and day-to-day operations to ensure financial budgets were met.
  • Oversee day-to-day operations, plan direct and coordinate operations in support of company growth.
  • Oversee day-to-day operations, including scheduling, billing, communications, and staff management.
  • Managed the day-to-day operations of wholesale and retail distributor of medical devices and supplies.
  • Oversee day-to-day operations to support the growth and fiscal responsibility of the organization.
  • Oversee day-to-day operations while supporting the growth and bottom line of the organization.
  • Led day-to-day operations for one of the largest automotive establishment in the region.
  • Manage day-to-day Operations to support growth.
  • Manage the operational strategy and day-to-day operations of a multi-million dollar business specializing in miscellaneous metal fabrication.
  • Key Accomplishments: Manage and coordinate day-to-day operations for a staff of 15 employees in all aspects of Warehouse operations.
  • Led the day-to-day operations of a 22-million home TV shopping network as well as a robust ecommerce site.
  • Focus: Operation Management Staff Development Project Management Human Resources Day-to-Day Operations
  • Oversee day-to-day operations of eCommerce, outbound marketing, web user experience, marketing operations, web analytics and consumer analytics.

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24. ISO
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average Demand
Here's how ISO is used in Operations Vice President jobs:
  • Acted as liaison between office managers and clients to ensure pertinent information is communicated effectively while maintaining confidentiality.
  • Designed and implemented policy and procedures for ISO certification.
  • Schedule and monitor daily functions for all supervisory personnel.
  • Led the successful initiative to achieve ISO 9001, 2008 registration, and CMMI Level 3 rating for the Operations Department.
  • Second Quarter 2001 I-Solutions Team Ball Winner for PULSE Switch Disaster Recovery efforts during Tropical Storm Allison, June 2001.
  • Acted as Liaison and turnaround expert with managers, supervisors, and employees on all OSHA compliance issues.
  • Planned, directed and coordinated operations in support of the company's growth, leveraging the ISO framework.
  • Conducted searches, identified, interviewed and hired nurses, supervisors and office personnel in various disciplines.
  • Secured contracts with PSEG and Con Edison to be a contractor in their energy efficiency rebate programs.
  • Served as primary contact and liaison between outside legal counsel and executive team for all litigation.
  • Manage and direct the activities of the subordinate managers, supervisors and staff.
  • Maintained compliance in corporate ISO 9001 and 14001 programs.
  • Acted as liaison to external auditors and examiners.
  • Led the effort for successful ISO 9000 certification.
  • Implemented rigorous ISO 9001 Document Change control process.
  • Scored in top 10% of employees in successful resolution of issues Managed a team 6 field supervisors and 130 janitors.
  • Organized all chapter records and submitted them to the Chapter Advisor and International Headquarters.
  • Develop and maintain strong outside partners such as vendors and advisors.
  • Participated in the sale of the stores back to the franchisor.
  • Managed the Board of Advisors.

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41 ISO Jobs

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25. Risk Management
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Here's how Risk Management is used in Operations Vice President jobs:
  • Risk Management Professional with numerous successful Risk & Opportunity Management implementations on satellite, human space flight, and military programs.
  • Developed operational risk awareness training for business and support to improve operational risk management information reporting.
  • Streamlined risk management resources and improved accountability by creating and managing SharePoint sites.
  • Re-engineered and streamlined application, approval and risk management processes for lending products.
  • Coordinated safety workshops with the Coordinator of Risk Management to educate sisters.
  • Cultivated and maintained relationships with credit risk management service providers.
  • Implemented standard risk matrices to guide operational risk management decisions.
  • Reduced potential business liabilities by introducing risk management techniques.
  • Established and oversaw the Risk Management process in use today at the Missile Defense Integration & Operations Center (MDIOC).
  • Develop and administer operating plans, policies & procedures, risk management practices, CMMS and sustainability initiatives for MetLife Stadium.
  • Led the district's Insurance and Risk Management Renewal Process that resulted in a 15% savings in annual premiums.
  • Led, motivated, and developed management staff in developing solutions to improve quality of service and risk management.
  • Ranked second-in-command of a $28 million company, and quickly implemented a valuable risk management strategy.
  • Managed staff for underwriting, risk management, customer service, application processing, and sales support.
  • Credit Risk Management & Equities Research proprietary applications - exposure reporting and Analyst research.
  • Expanded Shell's chemicals financial trading and risk management operations to European markets.
  • Risk Management processes developed and executed for people, products and operations.
  • Risk management and safety services to clients.
  • Championed implementation of consolidated delinquency and risk management reports to improve leadership decision-making and loss control.
  • Supervised the Director of Finance, Secretary, Coordinator of Risk Management, and Coordinator of Fundraising.

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22 Risk Management Jobs

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26. Sigma
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average Demand
Here's how Sigma is used in Operations Vice President jobs:
  • Introduced and implemented constraint management principles and Six Sigma.
  • Implemented Lean/Six Sigma across all departments/functions.
  • Reduced costs, improved quality and improved profit and cash flow by implementing Six Sigma and LEAN manufacturing practices into operations.
  • Utilize Six Sigma's define, measure, analyze, improve and control to more efficiently execute critical business processes.
  • Used six sigma methods to streamline our standard repair processes while improving our customer experience, communication and feedback.
  • Implemented improvement tools, such as mixed-model Lean, Six Sigma defect reduction, and global sourcing initiatives.
  • Used Lean Six Sigma methodology to reduce silos across safety, maintenance, finance, and operations departments.
  • Utilized a LEAN & six-sigma methodology to assess the quality and accuracy of the member billing function.
  • Initiated and led Six Sigma Black Belt project to significantly improve control over merchant billing function.
  • Executed transition to a Lean-Six Sigma culture led by 11 Black Belts and 15 Green Belts.
  • Led Six Sigma improvement projects, delivering $1,000,000 per year in operational cost reductions.
  • Implemented Defect Reduction Teams utilizing Lean / Six Sigma tools to reduce in-process defects.
  • Revamped Service Operations department with six sigma methods to strive for operating more efficiently.
  • Developed and provided USAF Civil Engineer Lean Six Sigma and Root Cause Analysis Training
  • Captured $16 MM in annualized lean and six sigma productivity gains.
  • Design Six Sigma based quality development processes for new service offerings.
  • Versed in LEAN and six sigma techniques.
  • Championed Six Sigma incentive project, resulting in up to 70%+ increase in efficiencies.
  • Achieved $4M continuous improvement savings through lean / six sigma.
  • Certified within GE's "Voice of the Customer" Six Sigma training

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2 Sigma Jobs

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27. Due Diligence
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Here's how Due Diligence is used in Operations Vice President jobs:
  • Analyzed and evaluated business performance; managed due diligence process including building GAAP financial statements that reflected undiluted profitability.
  • Led facility due diligence process and provided transition leadership for acquired facilities.
  • Organized and managed due diligence process during majority share capital funding.
  • Participated in acquisition due diligence and business integration.
  • Led due diligence, analysis, negotiation and contracting and integration of 20 acquisitions totaling over $300M in assets.
  • Led FP&A, built financial models, performed financial and operational due diligence on potential acquisition targets.
  • Managed Operational Due Diligence Team for alternative investment group that creates and manages diversified Hedge Fund of Funds portfolios.
  • Participated as technical liaison for M&A due diligence team for parent corporation, VNU-BIS on numerous transactions.
  • Conducted research and due diligence processes; developed and build financial models including DCF, LBO and sensitivity analysis.
  • Review and update due diligence questionnaires based on evolving investor concerns; field due diligence requests.
  • Conducted operational due diligence in successful acquisition adding 500 plus patients and $6M in revenue.
  • Involved in the due diligence and integration of three other acquired IT/telecommunications firms.
  • Performed M&A due diligence on potential acquisition targets.
  • Led operational due diligence for all acquisition hospitals in group.
  • Conduct due diligence for new product offerings.
  • Perform due diligence on new acquisitions.
  • Assisted CEO in acquisition due diligence.
  • Helped develop the Operational Due Diligence program designed to assess operational controls for long and long/short sub advisors.
  • Participated in due diligence and integrated 3 acquisitions while at Cortina.
  • Led pre and post close due diligence during acquisition of OSI.)

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67 Due Diligence Jobs

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28. Management System
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Here's how Management System is used in Operations Vice President jobs:
  • Contract Management: Achieved faster contract turnaround and increased company visibility into the contract process by creating a contract management system.
  • Planned and directed implementation of several new computer software platforms which totally automated the company's loan management system.
  • Defined requirements for cargo management systems and assessed providers' system features.
  • Provide leadership and management with IT Service Management System: Change Management, Request Fulfillment, Incident Management and Problem Management.
  • Conceived and implemented a fully automated Maintenance Management System within the Flight Department that reduced overhead costs by 10%.
  • Developed and deployed, with a cross-functional team, a streamlined measurement, analysis, reporting and knowledge management system.
  • Implement labor management system (LMS) programs at all new sites within 30 days of operation.
  • Implemented new practice management system for the entire company (Companion Practice Management System).
  • Involved in technology issues such as maintaining Management System upgrades.
  • Established an ISO 13485 registered Quality Management System.
  • Introduced timesaving procedures resulting in 35% increase in efficiency for a global provider of customized clinical trial software management systems.
  • Developed and implemented Applied Agency Management System workflows to increase the accuracy and efficiency of staff.
  • Increased equipment uptime 50% and availability while reducing maintenance costs by implementing maintenance management systems.
  • Designed database portfolio management system)
  • Directed 15+ mile move of 15,000 SKU customers over 4 days, including implementation of a new warehouse management system.
  • Set up AGI Worldwide warehouse management system, reducing demurrage by 25% and improving space utilization by 15%.
  • Designed and introduced construction management systems, company wide to ensure trackable growth.
  • Directed put a way Whse Management systems.
  • Worked with Markit Team to implement the on-boarding of Compliance Hub electronic matching platform and the Collateral management system.
  • Implemented integrated formal management systems into the company by integrating the Epicor Avante ERP system into all operations.

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87 Management System Jobs

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29. Osha
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Here's how Osha is used in Operations Vice President jobs:
  • Used consultative management leadership strategies to turnaround plant productions and meet OSHA regulations during tenure.
  • Ensured that all OSHA and MDCH regulations were complied with (passed all county and state-mandated inspections).
  • Company safety leader, attaining 1.0 or less OSHA incident rates and exceptional scores on environmental audits.
  • Implemented shop procedures and policies such as safety programs to insure OSHA and, environmental compliance.
  • Implemented a safety program which reduced the OSHA index from 23 to less than 2.
  • Developed and implemented inventory distribution of goods and established facility layouts (OSHA standards).
  • Achieved OSHA frequency rate of 1.8; covered process under OSHA 1910.119.
  • Ensured company maintained ongoing compliance with OSHA/EPA/DEP requirements and safety standards.
  • Team leader for safety, security and all OSHA reporting.
  • Assured all EPA and OSHA guidelines were being met.
  • Directed re-work of facilities to meet OSHA Standards.
  • Job site safety and OSHA compliance.
  • Achieved zero lost-time accidents and 80% reduction in OSHA injuries 1Q15 vs 1Q14 (15 to 2).
  • Ensured compliance with all USDA, FMCSA, IOSHA and IDEM regulations.
  • Achieved ISO 9001, ISO 14001, and OSHAS 18001.
  • Directed the abatement and negotiated the settlement of a random OSHA visit in the first four months of my tenure.
  • Chair Safety Committee, ensure OSHA general industry compliance, and manage Worker(tm)s Compensation Insurance program.
  • Developed the forklift and warehouse safety programs in compliance with OSHA regulations.
  • Develop & Implement Safety Programs targeting Zero OSHA Recordables and VPP Star.
  • Decreased OSHA reportable injuries by 25%.

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8 Osha Jobs

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30. Internet
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low Demand
Here's how Internet is used in Operations Vice President jobs:
  • Served as account executive/leader for Internet conversion and customer integration of Chevy Chase Bank.
  • Presented to external clients for key internet telecommunications programs.
  • Designed pick and pack operation to respond to demand generated by internet and direct mail first and second party catalog sales.
  • Managed the ERP channel to the SMB market, then built a new channel for a suite of internet tools.
  • Established a VPN off the Internet allowing company personnel access to the computer network from home or when traveling.
  • Developed and setup technical systems including local area network, internet security, video security, POS workstations.
  • Lead a team of 25 sales and operations team members for the internet marketing firm.
  • Company's product portfolio is Cable TV set-tops and internet modems for the worldwide markets.
  • Directed day-to-day operations of start up Internet Company to take advantage of new online phenomenon.
  • Initiated and developed internet sales platform - expanded market share and increased sales.
  • Managed the build out of a data center that included redundant internet pipelines.
  • Directed all aspects of development and launch of in-house web-based Internet banking system.
  • Expanded into Internet by collaborating with other owner to create online storefront.
  • Account Analysis processing Implementation, installation and maintenance of Iron Key devices allowing customer secure access to internet banking website.
  • Positioned and structured centralized and distributed services including Citrix and internet facing solutions.
  • Implemented the Worldtalk X.400 message switching solution to connect 30,000 MS-Mail, Lotus Notes, EMC, and Internet users.
  • Developed initial web site, message, and mission statements and launched The China Education Exchange website on the internet.
  • Managed Network Operations for the first wireless internet service provider in Monterey, CA.
  • Crosstrained over 50 trainers long distance through phone and internet based classroom courses.
  • Focused on the media, internet, ecommerce and intellectual property arenas.

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5 Internet Jobs

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31. Inventory Management
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low Demand
Here's how Inventory Management is used in Operations Vice President jobs:
  • Designed and setup an inventory management system that increased profitability, reduced ordering costs, and improved accurate inventory counts
  • Provided leadership for day-to-day operations including: inventory management, financial reconciliation, transportation of goods, etc.
  • Developed purchasing and inventory management processes to procure, allocate and track company-owned equipment.
  • Reduced waste by over 80% by establishing a software-based automated inventory management process.
  • Researched, sourced and implemented a cloud based inventory management system
  • Sourced, selected and implemented Inventory management/MRP/Order Processing system.
  • Instituted strict GMROI inventory management metrics.
  • Established new inventory management procedures, resulting in a 50% reduction in shrink due to expired product.
  • Instituted guidelines for Operations, Customer Service, Inventory Management, Design, Delivery and Installation departments.
  • Procure, order, inventory management, invoicing and shipping of all Foundation products and merchandise.
  • Automated order entry, inventory management, procurement and RMA processes to minimize errors.
  • Managed an Inventory management process resulting in $2.3M of working capital savings.
  • Improved inventory management, reducing write-offs from $1.7M to $10k annually.
  • Improved inventory management by 25%, driving PPV and operational excellence.
  • Boosted outlet efficiency through improved planning, inventory management / replenishment and sell-through.
  • Restructured service department including internal inventory management, recordkeeping and daily scheduling.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Led purchasing, inventory management, warehouse and transportation operations Implemented and led the Sales & Operations planning team and process.
  • Directed supply chain and inventory management of over 100,000 sku's.
  • Managed daily operations Managed supply chain Inventory Management Budgeting and cost controls Retail Store Operations

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4 Inventory Management Jobs

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32. ERP
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low Demand
Here's how ERP is used in Operations Vice President jobs:
  • Specialized in projects of organization-wide change impacting enterprise architecture and related human systems re-organization and talent development.
  • Redesigned purchasing/receiving and inventory management processes, and implemented a new ERP system.
  • Defined requirements and directed custom installation using SAP s enterprise system.
  • Interpreted and assured appropriate utilization of agency policies and services.
  • Synchronized ERP production planning and scheduling algorithms for improved scheduling.
  • Championed efforts to drive operational improvements across the enterprise.
  • Mentor underprivileged high school students on financial literacy
  • Led the successful assessment, acquisition and integration of a Liverpool based IT and satellite airtime provider.
  • Implemented Oracle ERP and CRM reducing inventory by 25% and cycle time by 18%.
  • Researched and implemented a new computer network and enterprise software to support the high growth rate.
  • Developed business plan, designed supply chain and order-to- cash model, and implemented ERP system.
  • Utilized interpersonal and networking skills to acquire 100+ corporate clients over a six year period.
  • Score studies, generate reports, and work with interpreting physicians on final reports.
  • Interpret and translate Company s Vision, Strategy and Mission into actionable plans.
  • Implement and maintain ERP system with visual scheduling capability.
  • Create, interpret and analyze ACD call volume and productivity reports to continuously assess effectiveness of ongoing projects.
  • Developed six sigma operating culture and a new enterprise team to manage national prices changes , programs.
  • Co-led transition to new version of ERP software, Infor s Syteline Version 9.
  • Enhance Baan ERP system-tight control on master data entry and off system Purchase 9.
  • Transitioned the companies ERP system from Epicor to Syteline.

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150 ERP Jobs

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33. Training Programs
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low Demand
Here's how Training Programs is used in Operations Vice President jobs:
  • Implemented training programs from concept through completion by identifying opportunities throughout the organization and bringing viable solutions for improvement and development.
  • Key negotiator in obtaining corporate approvals for major nationwide automotive chains through successful test pilots and training programs nationwide.
  • Conducted training programs for employees to increase productivity and communicate company direction.
  • Developed Management Training Programs that including ServSafe programs.
  • Created general and specialized training programs.
  • Directed the setup of training programs to improve employee productivity, knowledge, and engagement in the operations and business.
  • Started school for 200 dealers and training programs for both front and back of house employees.
  • Created employee policies and training programs, and developed employee progression strategies for continued career growth.
  • Implemented and developed new hiring program, training programs and a quality assurance monitoring program.
  • Produced an operations manual, performance program, supervisor and collector training programs in India.
  • Improved Basic Training Programs and Marketing Programs that increased sales and profits.
  • Developed comprehensive training programs for service providers using APPA and ISSA guidelines.
  • Implemented training programs for employees and 24-hour on call personnel.
  • Developed and implemented policies, procedures, and training programs.
  • Initiated training programs to develop future slot managers.
  • Structured effective training programs and measure their success.
  • Directed the company safety and training programs.
  • Manage a client-centric organization along with leadership and agent training programs.
  • Institute training programs, increasing template capacity 33% Develop scorecard monitoring increasing customer experience to 9.83.
  • Accomplished this through focused training programs, onsite inspections and coaching efforts to succeed at the restaurant operations level.

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150 Training Programs Jobs

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34. Business Operations
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low Demand
Here's how Business Operations is used in Operations Vice President jobs:
  • Spearheaded strategy, and execution of business operations that addressed vertical market opportunity utilizing software and hardware solutions.
  • Delivered profound impact on business operations through multiple initiatives that forged a culture of excellence.
  • Directed the daily business operations of the business including administering accounts payable/receivable and payroll.
  • Managed daily business operations from financial planning to customer service.
  • Managed business operations and supported business development and marketing activities.
  • Manage clinical/business operations and physician partnerships for ambulatory surgery centers.
  • Implemented strategy through oversight of daily business operations.
  • Company representative with the media when it comes to business operations, special promotions and business expansion.
  • Led day-to-day business operations for an automotive tier 1 business ($100 million annually).
  • Directed the internal business operations as well as re-engineering activities of a $2.5 billion subsidiary.
  • Handle daily business operations covering Human Resources, Finance, and Event Planning.
  • Consulted with new owner to ensure a smooth transition of business operations.
  • Led and managed the day-to-day business operations of the Tidewater office.
  • Developed e-commerce platform & all core business operations Managed vendor relationships and order processing
  • Managed day-to-day business operations for two startup companies.
  • Managed customer deliverables, business operations, projects, post-sales and delivery functions, professional services, and technical support.
  • Developed business operations plans and policies, resulting in the steady growth of a family owned printing supply company.
  • Managed business operations in Arizona, New Mexico and West Texas for large scale Komatsu dealership.
  • Key responsibilities and accomplishments: * Responsible for day to day business operations.
  • Manage functional teams in business operations including Underwriting, Account Set-up and Chargebacks.

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2 Business Operations Jobs

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35. Contract Negotiations
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low Demand
Here's how Contract Negotiations is used in Operations Vice President jobs:
  • Worked closely with CFO on client contract negotiations and pricing, cost-avoidance and cost-reduction efforts which helped leverage profitability.
  • Managed proposal preparation, contract development and contract negotiations and well as public relations and business development.
  • Direct business development functions, including project management, customer relation development, contract negotiations and compliance.
  • Take charge in high-priority project management of an operational nature such as contract negotiations.
  • Managed projects from business case development to contract negotiations, implementations, and marketing.
  • Achieved seven-figure decrease in annual merchant processing expenses through contract negotiations.
  • Managed sourcing, bidding/commercial evaluations, and contract negotiations.
  • Co-Directed all strategic business planning and contract negotiations.
  • Led contract negotiations, guaranteed maximum price (GMP), mobilization and site phase of construction for the 225,000 SF.
  • Spearheaded all contract negotiations, securing more than 100 vendor contracts in product development for ClearSky Marketing and Web Motivation.
  • Championed the supply chain creation, contract negotiations, materials planning, and on time delivery of prototype materials.
  • Contract Negotiations with Land Developers, Vendors & Suppliers, and Interim Banks.
  • Executed supplier selection and contract negotiations for a 100% outsourced supply chain.
  • Conducted contract negotiations, bidding, and forecasting and provided customer support.
  • Led contract negotiations with European and South American raw material suppliers.
  • Involved in strategies for union activities, and contract negotiations.
  • Reduce expenses by contract negotiations, automation and equipment upgrades.
  • Hand-picked to save contract negotiations, close deal, and establish long-term partnership with the nation's second largest telecommunications carrier.
  • Maintain standards compliance with all accrediting bodies (JCAHO, AAAHC and NYSDOH) - Assist in HMO contract negotiations
  • Contract Negotiations Business Plan Design, Implementation & Integration Increased Sales 108% through national sales incentives

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13 Contract Negotiations Jobs

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36. Information Technology
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low Demand
Here's how Information Technology is used in Operations Vice President jobs:
  • Presided over clinical and administrative operations and information technology for 16 retail medicine clinics across the United States.
  • Consolidated purchasing, information technology, and human resource functions into one department at both facilities.
  • Identify information technology requirements for operations, marketing, and sales divisions.
  • Implemented standard project management methodologies and information technology structure / governance.
  • Directed the purchase of Service equipment and information technology for the company
  • Direct reports include Director of Information Technology and Data Analyst.
  • Maintained company's Information Technology and Voice Communication systems.
  • Lead sales, customer service, information technology, finance, and logistics teams in providing world-class service to our customers.
  • Key areas of focus include: information technology, premium services operations, real estate, store design/construction and daily operations.
  • Established and directed strategic goals, policies and procedures for the Information Technology, Software Development and Data Management departments.
  • Initiated and guided the creation of the first-ever Information Technology Steering Committee to manage over $1.9M in annual spending.
  • Led Accounting, Finance, Information Technology (IT), Marketing and Operations with full profit and loss.
  • Managed Information Technology, Meals on Wheels, nutrition, marketing and properties for a $6 million non-profit.
  • Work with Information Technology (IT) on improvements to the management and reporting process for confirmations.
  • Managed and supervised URC-CHS departments of Information Technology (IT), Media/Graphics and Business Development.
  • Started as an application programmer and advanced to Information Technology Manager in six months.
  • Developed new partnerships in the Public Health, Government and Information Technology verticals.
  • Performed the facilities management role for California and Colorado locations, to include leasing, information technology, and regulatory compliance.
  • Managed Operations department of 10 branch offices across CA and Information Technology support team for this online services provider.
  • Updated Information Technology, POS / BOH, created Ideal Food Cost and Budgeting programs.

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138 Information Technology Jobs

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37. Annual Budget
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low Demand
Here's how Annual Budget is used in Operations Vice President jobs:
  • Accomplished financial objectives by forecasting requirements; prepared an annual budget; scheduled expenditures; analyzed variances; initiated corrective actions.
  • Developed a financial revenue calculation model for annual budgeting and variance tracking.
  • Oversee entire operating budget; Develop annual budgets for sales/marketing efforts.
  • Handled strategic oversight and profit-and-loss management of United States operations; developed and controlled annual budget of over $15,000,000.
  • Established and implemented sales and recruiting metrics aligned to meeting/exceeding annual budget plans with a 40% growth rate.
  • Boosted profits from zero to $2M in weakened economy by setting aggressive annual budgets and improving performance levels.
  • Guided and trained 40 direct reports and $2M+ annual budget for maximum return on all resources.
  • Led a team of 450 engineering and maintenance resources with $35M+ annual budget.
  • Coordinated with Director of Finance to develop and allocate annual budget of $20M.
  • Transformed an annual budget deficit to a positive cash flow of $250,000.
  • Plan and prepare annual budget, expenditures and analyze all financial objectives.
  • Advise CEO on the annual budget, board and policy matters.
  • Assisted executive manager in planning and executing the annual budget.
  • Managed a 53-person staff with $65 million annual budget.
  • Served to streamline the annual budget process as well.
  • Managed an annual budget of $25,000,000.
  • Managed annual budget of $8.2 million.
  • Prepared Annual Budget for each store.
  • Worked with Sr. Management to manage the IT OPEX and CAPEX annual budgets.
  • Prepared &managed annual budgets; helped develop formal business plans.

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2 Annual Budget Jobs

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38. Customer Base
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low Demand
Here's how Customer Base is used in Operations Vice President jobs:
  • Initiated and launched a Customer Panel to gather insights on product design, new features and customer experience from customer base.
  • Increased primary customer base by 4,000 and pay units by 9,000 over nine month selling period through creative marketing activities.
  • Concentrated efforts on key contacts of each customer base to develop successful business relationships and growth of sales.
  • Developed new business relationships, as well as managing superior customer support for entire customer base.
  • Played integral part in a one-year growth rate of 69% in company's customer base.
  • Served local and global clients with customer base in France, Spain and the Middle East.
  • Develop strong partnerships with large customer base to meet and exceed expectations for service providers.
  • Brand and Culture Evangelist to expand customer base through new sales, up-sells & renewals.
  • Orchestrated the integration of two national organizations; customer base, routes and branches.
  • Communicated with a broad customer base on all cost and timing related issues.
  • Recruited to increase customer base through the development and marketing of insurance products.
  • Worked with customer base to offer fulfillment to company's contract offering.
  • Marketed products and services to new and existing customer base.
  • Created new deposit accounts to encourage growth of customer base.
  • Managed the efforts to up-sell into the customer base.
  • Recruited to develop strategic growth in customer base and market offerings while driving optimization of in-house remanufacturing processes.
  • Maintain a high standard of excellence with customer base and vendors by providing professional, courteous service.
  • Segmented customer base and adjusted underwriting guidelines to target appropriate clients with new products and services.
  • Developed a customer base and marketing programs, sourced product and developed relations with venders.
  • Improved operational performance within a demanding enterprise customer base allowing PAI to "Change the World" of Fortune-level companies.

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39. CRM
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low Demand
Here's how CRM is used in Operations Vice President jobs:
  • Initiated improvements to CRM reporting and tracking processes to better estimate sales revenue based on leading indicators for sales success.
  • Developed the company's Customer Relationship Management (CRM) platform to deliver web services as shopping cart feature.
  • Implemented enterprise CRM solution to support sales pipeline, program management, online contracts management and asset management.
  • Developed software system to automate ordering, hiring, scheduling, payroll, inventory, CRM system etc.
  • Managed RFI/RFP effort to identify and execute effective CRM solution to manage sales cycle and customer relationships.
  • Managed build out of customized customer database and CRM to improve efficiency across multiple functional areas.
  • Directed all marketing, communications, community outreach, and Customer Relationship Management / CRM activities.
  • Conceived and implemented a custom ERP / CRM system tailored to company specific needs.
  • Utilized GoldMine as a primary CRM tool for internal CRM
  • Developed call center and CRM for all inbound leads.
  • Designed and developed new CRM and Order Tracking systems.
  • Implemented synchronization of accounting software and CRM system.
  • Designed and implemented Microsoft CRM 2003 solution for a Sales organization including process documentation and process/business flows.
  • Installed a highly customized Siebel CRM application supporting 125-seat call center, email and direct mail programs, and sales activities.
  • Modelled and built Clinician Relations Management (CRM) database for recruiting and learner registration.
  • Implemented CRM & consultative skills training to raise sales conversion ratio by 100%.
  • Implemented Salesforce CRM and useful time tracking and scheduling software.
  • Led full lifecycle development process of platforms including interactive systems, ecommerce backbone, CRM, content and operations.
  • Architected and developed the proprietary CRM platform and website used by the company and its clients in node.js.
  • Improved consumer satisfaction 63% by spearheading the companywide transition to a Customer Relationship Management / CRM system (Salesforce.com).

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9 CRM Jobs

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40. R
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low Demand
Here's how R is used in Operations Vice President jobs:
  • Established Organization as Preferred United States Federal Supplier of Management Consulting via GSA Contract.
  • Led the capital expenditure program and supervised asset management of properties.
  • Developed inter-office training documentation and held weekly company-wide training sessions.
  • Administered and developed content for corporate social media accounts.
  • Traveled extensively to work with local management.
  • Expanded Existing Consulting Consortium into Operations/Government Specialty.
  • Conducted vendor selection & screening process, S/W and H/W Procurement requirements, in conjunction with negotiations and awarding contracts.
  • Directed and improved the operational and financial performances of 3 well known golf courses in Santa Barbara area.
  • Managed Billing, Credentialing & Professional Services teams and optimize operational efficiency (Plans for ICD10 readiness).
  • Research and analyze environmental, industry and competitive conditions, customer needs, and market trends.
  • Serve as Executive Sponsor with top two customers and with other core customers.
  • Research and recommend potential strategic alliances with third parties and other businesses.
  • Work closely with business unit and functional heads of marketing and sales.
  • Improved profit from 1% to 6% of sales.
  • Reported to the CFO and to the Owner.
  • Monitored financial performance for each property from an investment perspective, benchmarking results against portfolio trends as well as industry norms.
  • Review all bid proposals prior to submission while managing warehouse material and crew schedules.
  • Manage multiple projects while overseeing overall company financials, marketing and billings.
  • Prepare various reports including active managed care contracts, licensure requirements, and Mal-practice insurance requirements to include necessary contractual guidelines.
  • Participated in audit of corporate web site and led implementation of new web site to increase brand awareness.

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41. Customer Relations
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low Demand
Here's how Customer Relations is used in Operations Vice President jobs:
  • Led initial development and corporate wide implementation of business software relating to customer relationship management, reservations, and financial reporting.
  • Work extensively with customers to resolve problems and maintain highly positive customer relations.
  • Involved in numerous associations, building customer relationships and networking within the industry.
  • Provided network training and consulted with clientele directly in a customer relations capacity
  • Implemented cutting-edge customer relations programming resulting in heightened client satisfaction.
  • Developed and sponsored plan for rebuilding Customer Relationship Management system.
  • Conducted customer visits to secure customer relationship and contract extensions.
  • Developed training for customer relations representatives.
  • Included strategic planning, complex customer relationship analysis, and face to face time traveling with sales representatives.
  • Acted as the business and customer relationship executive and liaison between IT and the business units.
  • Managed customer relations and corporate accounts via email, phone, and chat software.
  • Helped build a thriving management- training and customer relations firm from initial concept.
  • Managed RMS marketing expansion campaign and built a solid customer relationship base.
  • Focused on business growth, customer relations and corporate safety & training.
  • Managed customer relations with new clients as well as existing clients.
  • Worked with customer service employees to maintain good customer relations.
  • Managed customer relationship for a VISA card product.
  • Prospect new customers and develop strong customer relationships to grow our business Provide technical support for manufacturing process.
  • Worked closely with President on new product development, customer relations and vendor negotiations.
  • Supervised every aspect of International operations (uni and multi-lingual negotiations, sales, service and customer relations.

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3 Customer Relations Jobs

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42. Staff Members
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low Demand
Here's how Staff Members is used in Operations Vice President jobs:
  • Developed and promoted key staff members to managerial positions to oversee rapid expansion of business.
  • Direct reports include 15 physicians, 10 clinical directors overseeing 155 staff members, 2 IT specialist and 4 marketing personnel.
  • Establish and implement departmental goals, objectives, and procedures conferring with board members and staff members as necessary.
  • Directed activities of the Claims Manager, five Senior Staff members and over 50 claims and sales support staff.
  • Bottom line accountability for organization - 80 staff members and $ 80M in annual insurance premium.
  • Developed business through marketing and outreach; trained staff members in proper practices to boost performance.
  • Hired, and successfully trained Assistant Kitchen managers and kitchen staff members during each opening.
  • Direct reports consisted of 20 staff members located in 6 branch locations in Arizona.
  • Delegate specific assignments to individual staff members so that objectives can be met.
  • Managed all aspects of temp operations for 12 offices and 100 staff members.
  • Managed a staff of five direct reports and sixty- three production staff members.
  • Maintain staff records and perform evaluations of all management level staff members.
  • Ensured that all staff members knew expectations and aspired to targets.
  • Led a team of 35 U.S.-based and 50 Asia-based staff members.
  • Managed up to 50 staff members in various global locations.
  • Supervised 19 staff members, overseeing 3 departments.
  • Hired/initiated 2 new managers and 6 staff members.
  • Managed 8 direct reports and 50 staff members.
  • Recruit staff members and oversee training programs.
  • Managed 3 POSabilities staff members on site for 1.5 years in the process of in depth needs evaluation, product fit.

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39 Staff Members Jobs

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43. Executive Management
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low Demand
Here's how Executive Management is used in Operations Vice President jobs:
  • Establish and cultivate strategic relationships at the executive management level with existing key accounts and potential customers.
  • Establish and implement organizational goals, objectives and procedures; conferring with executive management as necessary.
  • Collaborate with executive management team to coordinate efforts between the retail division and their respective departments.
  • Account Management: Built and sustained positive business partnerships with executive management and union leadership.
  • Work with executive management to develop strategies for maximizing productivity and managing escalating costs.
  • Attended audit committee meetings and presented findings to executive management and audit committee members.
  • Provided accountability of executive management as member of Culture Management Leadership Committee.
  • Established first executive management team, charged with developing corporate mission.
  • Reported weekly and monthly status to executive management.
  • Served as the company lead for the Bank's regulatory duties surrounding the annual FDICIA internal control filing with executive management.
  • Partnered with the executive management team on fiscal budget planning, strategic investments, and other key growth initiatives.
  • Developed and implemented company strategies, policies, and procedures as a member of the executive management team.
  • Skilled in all areas of executive management, with an emphasis on domestic and global business development.
  • Spearheaded an executive management team (Operation Profit) that reduced overall expenses by $20M.
  • Coordinated high profile audits for the business unit on behalf of executive management.
  • Key member of Executive Management Team.
  • Key member of executive management team to develop strategic plan, providing recommendations needed for effective decision making and improved profitability.
  • Developed and analyzed numerous lending statistics and trend reports from the lending database utilizing Cognos, for Executive Management.
  • Report discrepancies to executive management and develop plans to maximize investments and increase efficiencies.
  • Earned Fluor's executive management Leadership Award for improving team performance on this critical project.

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1 Executive Management Jobs

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44. Market Share
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low Demand
Here's how Market Share is used in Operations Vice President jobs:
  • Identify strategic initiatives toward new business ventures and collaborative partnerships to enhance the company's market share.
  • Developed a long-range strategic plan for specific market areas to maximize market share and profitability.
  • Charged with market share capture, margin improvements and overall profitability.
  • Realized market share increases at largest OEM customers - supplied a superior quality product at a competitive price with consistent delivery.
  • Established a market share within the Baltimore, Washington and Northern VA area with the top quality products in our industry.
  • Lead, Drive, and Create, Sales, and Product development teams to increase market share.
  • Increased the business unit s market share within the home improvement market by 85bps versus other retailers.
  • Profit Optimization / Cost Reduction / Vendor Selection - Negotiations: Competitive price reductions eroded market share.
  • Maintained market share and successfully opened San Francisco market, increasing sales by $52 million.
  • Transitioned to Client Operations to streamline work flows, increase client satisfaction and improve market share.
  • Increased occupancy by more the 25% year to date to regain lost market share.
  • Increased throughput and consistency, product quality and delivery, market share, and profitability.
  • Implemented strategies based on that knowledge to attain greater market share against much larger competitors.
  • Plant modifications and new sales strategies resulted in market share increase to 70%.
  • Captured 55%+ market share with new product quickly brought to market.
  • Increased market share from 68% to 90% of local industry.
  • Positioned the company to secure greater market share in the semiconductor market.
  • Develop sales channels to deliver/increase market share.
  • Increased market share from 30.2% in 1999 to 43.8% in 2003.
  • Exceeded Corporate budgeted financial goals *Developed Community Outreach programs to enhance Service Lines and market share growth.

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9 Market Share Jobs

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45. Ebitda
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low Demand
Here's how Ebitda is used in Operations Vice President jobs:
  • Ensured operational alignment with metrics that resulted in improvements in revenue generation, turnover, operational excellence, and EBITDA.
  • Turned under performing operations in to Company leading EBITDAC of 50+% from 24-28% in just eight weeks.
  • Helped lead company to earn a record 20% EBITDA in 2011 while integrating with a new parent company.
  • Increased shareholder value and delivered double-digit EBITDA over last five years in downward trending market.
  • Achieved turnaround in the Northern California market from 2007-2008 with EBITDA increase of 150%.
  • Delivered double digit EBITDA performance within 6 months of franchisee acquisitions to corporate structure
  • Optimized processes and profit management, increased Division EBITDA by 25%.
  • Improved EBITDA by creating operating synergies among all properties.
  • Track record of increasing EBITDA percentage while growing revenue.
  • Have driven LEAN improvements producing a change in EBITDA from $.2M in 2008 to $5.1M in 2009.
  • Delivered improved EBITDA of $5M 2013, $24.1M in 2014, and projected $70+M in 2015.
  • Managed 4 presidents, $30M in gross revenue, $1.8M EBITDA, and 223 employees.
  • Improved the regions' EBITDA from -$1.2M to $1.8M, +250%.
  • Delivered 7% EBITDA first year after previous year s loss of 9%.
  • Increased region s EBITDA% by 15%.
  • Achieved 120% EBITDA growth.
  • Doubled country EBITDA by increasing revenue and improving operational efficiencies.
  • Created an annual operating and forecasting plan that grew the business by 30% and improved on EBITDA.
  • Finished 2013 with increased EBITDA by 21% year over year on a flat revenue line.
  • Key Accomplishments: Met and exceeded company EBITDA goals every single year.

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46. Service Levels
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low Demand
Here's how Service Levels is used in Operations Vice President jobs:
  • Designed and implemented Next Day Delivery, Premium and Evening Delivery programs that improved customer service levels and reduced returns.
  • Develop quality improvement programs as a method to increase productivity and improve service levels for Call Center and Fulfillment Departments.
  • Analyzed store staffing models and worked with field staff to create staffing strategies to control expenses and maximize customer service levels.
  • Designed and implemented new parts inventory program in conjunction with new ERP system that resulted in improved Customer Service levels.
  • Implemented many initiatives leading to reduced headcount and costs every year while increasing our service levels and employee engagement scores.
  • Managed transition in 2011 from a manufacturing plant to a distribution facility while keeping no disruption to service levels.
  • Increased service levels from 20% to 80% and reduced costs by $300,000 annually.
  • Lead and direct the management team in the efforts to achieve company-wide goals and service levels.
  • Facilitated staff reduction of 15% and increased service levels through process definition and improvements.
  • Improved service levels from a 70% turnaround rate to 85% turnaround rate.
  • Introduced significant service gains by reducing service levels from 48 hours+ to 4 hours.
  • Support new servicing centers to avoid interruption of sales and service levels during transition.
  • Delivered superior service levels to a diverse clientele and ensuring client retention.
  • Monitored service levels for the appraisal and review products.
  • Ensured vendors met or exceeded required service levels.
  • Improved abandon rate service levels from >10% to <3%.
  • Promoted to restructure the operations and management functions to achieve higher service levels, develop transparencies, and improve profitability.
  • Designed an operational structure to increase service levels to the customers while reducing operating costs.
  • Managed accounts to ensure proper service levels are met and for sales opportunities.
  • Evaluate customer requirements, service levels and P&L to identify opportunities and provide solutions.

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47. ROI
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low Demand
Here's how ROI is used in Operations Vice President jobs:
  • Developed comprehensive ROI to support workforce management investment.
  • Develop and review bid analysis to ensure positive Return on Assets (ROA) and Return on Investment (ROI).
  • Develop and identify areas of maximum ROI such as $500k warehouse lighting retrofit with resulting $135k in energy savings.
  • Championed product management processes to prioritize projects based on ROI that aligned with top-line revenue growth or operational cost reduction.
  • Transitioned 89, company-owned Pizza Hut Restaurants, and staff in the Detroit, Michigan market to new franchise ownership.
  • Provided input on site selection, interior design, menu of services, retail assortment, and store ROI.
  • Maximize distressed asset portfolio ROI s through the development and implementation of collection, legal, and resale strategies.
  • Developed 77 global media placements in one week for pitch identifying security holes in Google s Android phone.
  • Work with CPA council for fiscal operations as required for ROI analysis, financial forecasting and accountability.
  • Slashed payroll expenses by 55% due to streamlining warehouse, inspections, and embroidery operations.
  • Closed and consolidated a Detroit facility in early 2011, saving over $1.0M annually.
  • Achieved 7% increase in ROI by optimizing marketing investment based on financial analysis.
  • Managed all operations of this screen-printing and embroidery company in Portland, Oregon.
  • Opened new retail locations in San Francisco, Detroit, and Eugene.
  • Assisted in creating budget for customer as well as ROI period.
  • Resulted in 10% improved ROI for the business unit.
  • Direct systems for increasing GMROI and managing cash flow.
  • Implemented account strategic roadmaps, quarterly business review meetings, solution ROI dashboards, and campaign best practices across the portfolio.
  • Work collaboratively with our employees and clients to measure business performance against KPIs to ensure ROI of program investment.
  • Organized business tours to PWC Deloitte, Huawei and Tencent etc in Detroit, Shenzhen and Chicago.

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1 ROI Jobs

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48. Company Policies
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low Demand
Here's how Company Policies is used in Operations Vice President jobs:
  • Performed the duties of Legal Department Manager while successfully developing collections processes and improving company policies and procedures.
  • Participated in formulating and administering company policies and developing long range goals and objectives.
  • Created company policies and developed operational procedures for firm in order to increase efficiency.
  • Monitored company policies and developed new operational procedures in order to increase efficiency.
  • Developed performance improvement standards and company policies and procedures.
  • Communicated company policies and announcements to employees.
  • Restructured company policies to increase employee motivation.
  • Ensured that all Maintenance operations were conducted in accordance with applicable DOT/FAA regulations, and company policies and procedures.
  • Ensured all employees were trained and proficient in following all company policies, procedures, and regulatory requirements.
  • Develop, establish, and direct execution of operating policies to support overall company policies and objectives.
  • Led the creation and development of all company policies, SOP's and job descriptions.
  • Verified that goals and performance standards were aligned with company policies and were consistently met.
  • Revised and improved company policies and standards resulting in high moral and low turn over.
  • Maintained high level of integrity in office and ensure compliance with all company policies.
  • Supervised, trained and developed team members in accordance with company policies and procedures.
  • Maintain compliance with company policies, safety, and good housekeeping practices.
  • Trained team on operating procedures and company policies.
  • Assisted in creating company policies and procedures.
  • Facilitate all employee meetings over company policies.
  • Oversee associates performance of multi-site operations Ensured compliance with company policies and procedures.

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263 Company Policies Jobs

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49. RFP
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low Demand
Here's how RFP is used in Operations Vice President jobs:
  • Create and Review Request for Proposals (RFP) and Request for Information (RFI) for large corporate accounts.
  • Prepared RFP responses and increased scope of state official publishing contracts for code and administrative laws.
  • Pursued Military RFP and RFO's while selling company's Aerospace engineering and fabrication capabilities
  • Supported consultants in marketing, legal and financial projects and developed RFP responses.
  • Coordinated the RFP response process with the Business Unit Directors and company President.
  • Forged RFP responses that led to the achievement of several managed care contracts.
  • Spearheaded RFP/RFI response presentations for global companies in the U.S. and Australia.
  • Assisted with submissions of proposals as well as RFP development.
  • Led supplier selection activities including RFI/RFQ/RFP and bid analysis.
  • Collaborated in contract negotiations, RFPs and regulatory compliance.
  • Completed and presented multiple 529 Plan and select partner RFP's for funds and transfer agent.
  • Managed the development of winning responses to RFPs that resulted in the capture of key projects.
  • Managed supplier relationships and ensured lowest cost and highest quality from RFP to Execution.
  • Authored portions of RFPs regarding meeting and event services and participated in client presentations.
  • Prepared RFP responses for new business opportunities for capitated ancillary home care services.
  • Drafted and executed several RFPs totaling $250M annually.
  • Managed business through cost analysis and RFP's.
  • Write RFPs and grants for company.
  • Procured invitations for company to participate in multi-million dollar RFP/RFIs.
  • Key Accomplishments: Generated new business leads and responded to "Request for Quotations/Proposals" (RFPs/RFQs).

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50. Company Operations
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low Demand
Here's how Company Operations is used in Operations Vice President jobs:
  • Direct Administration of company operations within the Colorado Springs market regions including direct supervision of sales and promotional activities.
  • Directed day-to-day leadership, communication, and management of all company operations and oversaw client relations.
  • Provided leadership and supervision of all company operations including human resources, marketing and administration.
  • Managed successful conversion of bank operations to a centralized holding company operations subsidiary.
  • Developed HACCP certification for company operations in US and overseas operations.
  • Served on franchise Kitchen Council as only company operations representative.
  • Provide overall strategic direction for Company operations.
  • Direct operations for 295 company operations and 610 franchise locations, spearheading strategic planning efforts to promote business success.
  • Managed company operations; contracts, financial operations, budgeting, hiring, maintaining client relationships and sales.
  • Direct company operations, short-term and long-term planning, and budget development to support strategic business goals.
  • Have full responsibility and have managed all aspects of the company operations on a daily basis.
  • Developed and implemented strategy to exit company operations and transform to 100% franchise business.
  • Oversee all aspects of company operations for a 24 million dollar a year refrigerated carrier.
  • COMPANY OPERATIONS: Design and implement the company's Operation and Procedure Manuals.
  • Managed company operations, P&L, and agency agreements worldwide.
  • Created themes, production and message of biannual company Operations Meetings.
  • Lead company operations on the Western half of the United States.
  • Oversee company operations of 27 restaurants.
  • Managed all company operations both day to day and long term for private development company serving the healthcare and retail industries.
  • Maximize a multi-site school's growth and profitability while leading and managing all company operations and functions.

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Operations Vice President Jobs

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20 Most Common Skills For An Operations Vice President

Customer Service

12.0%

Financial Statements

10.9%

Ensure Compliance

10.9%

New Product Development

9.4%

On-Time Delivery

6.7%

Business Development

6.2%

Oversight

4.9%

Process Improvement

4.5%

Logistics

4.3%

Revenue Growth

3.7%

Project Management

3.6%

Direct Reports

3.5%

Cost Savings

3.5%

Daily Operations

3.2%

Human Resources

2.8%

Strategic Plan

2.3%

Business Units

2.0%

Real Estate

1.9%

Key Performance Indicators

1.8%

Technical Support

1.8%
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Typical Skill-Sets Required For An Operations Vice President

Rank Skill
1 Customer Service 9.0%
2 Financial Statements 8.2%
3 Ensure Compliance 8.1%
4 New Product Development 7.0%
5 On-Time Delivery 5.0%
6 Business Development 4.6%
7 Oversight 3.6%
8 Process Improvement 3.4%
9 Logistics 3.2%
10 Revenue Growth 2.8%
11 Project Management 2.7%
12 Direct Reports 2.6%
13 Cost Savings 2.6%
14 Daily Operations 2.4%
15 Human Resources 2.1%
16 Strategic Plan 1.8%
17 Business Units 1.5%
18 Real Estate 1.4%
19 Key Performance Indicators 1.3%
20 Technical Support 1.3%
21 Annual Sales 1.3%
22 Inventory Control 1.3%
23 Day-To-Day Operations 1.2%
24 ISO 1.2%
25 Risk Management 1.1%
26 Sigma 1.1%
27 Due Diligence 1.0%
28 Management System 1.0%
29 Osha 1.0%
30 Internet 0.9%
31 Inventory Management 0.9%
32 ERP 0.9%
33 Training Programs 0.9%
34 Business Operations 0.9%
35 Contract Negotiations 0.9%
36 Information Technology 0.8%
37 Annual Budget 0.8%
38 Customer Base 0.7%
39 CRM 0.7%
40 R 0.7%
41 Customer Relations 0.7%
42 Staff Members 0.6%
43 Executive Management 0.6%
44 Market Share 0.6%
45 Ebitda 0.6%
46 Service Levels 0.6%
47 ROI 0.6%
48 Company Policies 0.5%
49 RFP 0.5%
50 Company Operations 0.5%
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29,533 Operations Vice President Jobs

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