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  • SVP& GM, PayPal Branded Products

    Synchrony Financial 4.4company rating

    Remote job

    Job ID: 2600064 Job Description: Role Summary/Purpose: As the General Manager of PayPal branded credit products, the role is responsible for leading and managing all aspects of the Client relationship and portfolio performance for the PayPal co-brand cards as well as PayPal Credit. The role of the GM is to effectively grow assigned portfolio to increase assets/accounts within defined risk parameters, profitably execute growth initiatives, introduce additional products, lead Synchrony's cross-functional team, manage assigned resources and enhance the client relationship in order to retain and grow the business. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. This role requires the individual to go into a Synchrony Hybrid Hub Location on a regular basis. Essential Responsibilities: Requires complex judgment based on advanced analytical thought. Develop and manage strategic action plans to achieve performance targets; within defined risk parameters. Lead the cross-functional client team in supporting the client as well as achieving key deliverables. Understand portfolio dynamics to develop, support and implement key business strategies. Understand and deliver key client metrics. Own and drive overall portfolio financial performance as well as key growth metrics. Provide leadership to ensure adherence with all external and internal Compliance and Regulatory requirements. Assess client teams' performance against goals and take proactive action as needed. Develop and maintain excellent working relationship with the client and all key stakeholders. Interface/partner with functional peers in establishing strategies to support the client & sales agendas. Lead the development process for all performance targets. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or 15 years of relevant experience. Minimum 10 years of credit card portfolio management experience at a senior level. Demonstrated success leading a team with proven track record of delivering results. Deep and broad knowledge/ understanding of multiple business models and business/ financial strategies across a range of geographies and business sectors. Minimum of 8 years experience in Client relationship building and client management skills. Proven knowledge of external Regulatory and Compliance Requirements. Minimum of 7 years experience influencing internal and external senior corporate decision-makers. Minimum of 7 years negotiation and contract management experience Must be willing to travel up to 30% of the time. Ability and flexibility to travel for business as required Desired Characteristics: Skilled communicator who influences and negotiates with great latitude on outcomes In-depth knowledge of how own function integrates within the business and of direct competitors (products/services). Strong overall knowledge of card business including risk, collections, operations, marketing and finance. MBA eCommerce, and Payment Industry experience Proven ability to drive business growth and new product development. Strategic thinker with excellent commercial judgment and business sense. Superior client relationship and negotiations skills. Self-starter, high level of motivation and ability to work well independently as well as motivate and energize teams. Grade/Level: 17 The salary range for this position is 260,000 - 430,000 USD Annual. This position is also eligible for an Annual Incentive Plan target of 40% of salary and an Annual Equity target of 40% of salary. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
    $131k-179k yearly est. 2d ago
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  • Director of Validation

    Jabil Circuit, Inc. 4.5company rating

    Remote job

    The Director of Validation will lead all validation activities across pharmaceutical and medical device manufacturing operations with a strong focus on sterile/aseptic manufacturing environments. The scope of responsibility encompasses all planning and implementation of drug and medical device overall validation activities, including validation of facilities, utilities, equipment, cleaning, computer systems and process in compliance with global regulatory requirements (FDA, EMA, ICH, etc.)aseptic fill-finish environment and ensuring the proper validation of all equipment and processes. The Validation Director will also schedule the appropriate resources for assistance with validation, to meet the established production schedule, vendor/contract activities in the cleanrooms, maintain a state of control within the cleanroom environment, and support facilities and other operations, development, and maintenance of validation program documents including SOPs, Validation Project (VPP) and Validation Master (VMP) Plans. This individual should manage tasks and responsibilities with minimal guidance and demonstrate outstanding multi-tasking, problem-solving, and communication skills in a dynamic and challenging contract manufacturing environment. The role ensures a state of control is maintained across all systems and processes, supporting product quality, patient safety, and regulatory compliance This position requires strategic leadership, cross-functional collaboration, and technical expertise to drive validation excellence across multiple production areas and projects. Duties/Responsibilities: Lead the development, execution, and lifecycle management of validation programs (VMPs, VPPs, SOPs) for sterile and non-sterile operations. Responsible for directing and mentoring validation staff across multiple production areas to ensure the proper and continuous function of the operations team and adherence to the established procedures and schedulesin alignment with corporate quality and operational goals. Assess process validation capabilities within the Operations organization and propose strategies for improvements to help achieve both short-term and long-term corporate objectives. Direct personnel to the author, complete, and review all associated validation protocols (IQ, OQ, PQs). Write, review, and approve change control orders and CAPAs, validation deviations, investigations, Quality Management System (QMS) oversight, audit, inspection follow-up (CAPA), and support readiness activities for validation. Collaborate with senior validation leadership, outline validation strategy for new processes/equipment, and translate those required to appropriate validation protocols and standard operating procedures. Oversee, assign, and manage all aseptic validation activities and equipment (e.g., lyophilizers, isolators, autoclaves, filling lines), clean utilities (WFI, PW, HVAC), and critical systems.. Accountable for maintaining the Master Validation Plan of aseptic and non-aseptic processing. Provide strategic direction to process validation strategies, serve as the Subject Matter Expert (SME) to support inspections/audits by third parties (e.g., regulatory agencies), and the timely closure of observations/audit terms. Interface with Regulatory agencies, as required, in conjunction with facility inspections and technical interchanges to represent the company's position concerning validation. Mentor and develop staff regarding teamwork, validation techniques, and procedures to ensure cGMP compliance and other duties, as assigned or as business needs require. Provide direction and serve as project and resource management for the validation teams. Provide oversight and strategic direction for the Computer System Validation (CSV) program and supervise CSV associates. Ensure compliance with cGMP, FDA, EMA (Annex 1), and other global regulatory requirements for validation and qualification. Collaborate with Engineering, Quality Assurance, Manufacturing, and Client to ensure validation strategies support product lifecycle and regulatory submissions. Manage risk-based validation approaches and implement continuous improvement initiatives. Provide strategic input on new facility and equipment design to ensure validation readiness. Lead validation readiness for tech transfers, new product introductions, and capital projects. Ensure robust training and development programs for validation staff. Oversee the aseptic process simulation (APS) program to ensure compliance and readiness for regulatory inspections. Other assigned responsibilities, as needed. Required Skills/Abilities: Ability to read, write, and speak English fluently. Deep understanding of aseptic processing, cleanroom classifications, and contamination control principles. Demonstrated leadership in managing cross-functional teams and complex projects. Proficiency in validation lifecycle documentation and electronic systems (e.g., QMS, VMS, LIMS). Proficient in the operation of manufacturing equipment and processes; knows and complies with Safety Data Sheets and SOP requirements and trained in cGMP's. Mechanically inclined; reads and interprets equipment and process documents; follow operating instructions; and has good computer skills. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality. Consistently checks all documents for errors and constantly strives for right the first-time mentality. Observes safety and security procedures; responsible for meeting department safety objectives and developing ongoing safe operating procedures consistent with the job requirements. Advanced understanding of applicable regulatory requirements (FDA, EMA, WHO, ICH, international regulatory). Audit experience is strongly preferred. Advanced understanding of industry standards for commissioning and validation of facilities, utilities, and process equipment for cGMP manufacturing. Demonstrate SME-level knowledge of process/equipment validation, computer systems, standards, and GxP regulations. Expertise in validation of sterile manufacturing equipment and processes. Strong technical experience in the successful management of complex validation is required. Able to effectively lead and coordinate complex requests/projects and allocate resources across multiple sites, managing local and remote-based staff. Strong oral and written (reports) communication, organization, and leadership skills. Education and Experience: Bachelor's degree in Science or Engineering, Master's degree preferred Minimum 15 years of progressive leadership of operational validation experience in the Pharmaceutical or Biotechnology industry, with at least 5 years in sterile/aseptic operations. Sound industry knowledge of pharmaceutical and medical device facilities, lyophilization technology, cleanrooms, facilities clean utilities. WFI, purified water, process gasses, HVAC, and industrial processes and utilities. Experience in successfully managing complex technical issues using structured analysis and methodology and articulating clear and concise direction to other operations staff. Proven track record of leading validation programs in a regulated environment. Experience with regulatory inspections and successful remediation of validation-related findings. Strong experience with project and people management, particularly for large validation projects or programs. Experience in Facility, Equipment, and Utility or Cleaning validation is a must. Experience with Process Validation as a plus.
    $104k-145k yearly est. Auto-Apply 4d ago
  • Senior Director, State Legislative Affairs

    Edison Electric Institute 4.2company rating

    Remote job

    Career Opportunities with Edison Electric Institute A great place to work. Careers At Edison Electric Institute Current job opportunities are posted here as they become available. The Edison Electric Institute (EEI) is the association that represents all U.S. investor-owned electric companies. Our members provide electricity for more than 220 million Americans and operate in all 50 states and the District of Columbia. As a whole, the electric power industry supports more than 7 million jobs in communities across the United States. EEI employees are required to work in office Monday-Thursday, and have the option to work remotely on Fridays. KEY RESPONSIBILITIES OF THE SENIOR DIRECTOR, STATE LEGISLATIVE AFFAIRS: The Senior Director, State Legislative Affairs will oversee EEI's day-to-day engagement with state elected officials and advocate for the industry's policy priorities. Engage with third party groups and leverage stakeholders to advance EEI member policy objectives. Engage and manage relationships with national state legislative and governor groups, as well as state policy think tanks to advance policy positions for EEI members. Work closely with EEI member company officials and internal EEI teams to develop and implement advocacy strategies and tactics to advance state policy priorities. State Legislative Engagement and Partnerships (80%) Represent EEI at conferences for national state legislative and governors' groups and think tanks. Work to advance EEI's key priorities with the various elected official groups and state think tanks and to promote the business model of the electric power industry. State Issue Tracking (10%) Work with the EEI External Affairs team and member companies to track key trends and develop and implement strategies and tactics to advance policy priorities. Team Management (10%) Oversee State Legislative Affairs programmatic budget. Supervise 2 direct reports: the Manager of State Legislative Affairs and the Manager of State Legislative Research. REQUIRED & PREFERRED QUALIFICATIONS: A bachelor's degree is required; advanced is preferred. 12 years or more of relevant state government affairs experience. Energy industry experience preferred. Experience and relationships in national state legislative organizations, such as NGA, NCSL, CSG, etc. Expertise energy and/or electricity policy a plus. Exceptional interpersonal skills and ability to work effectively with diverse groups to build consensus. Proven leadership and management experience, including staff supervision and cross-functional collaboration. Excellent communication and writing skills, including the ability to develop clear, persuasive, and technically sound materials. Strong public speaking skills. Ability to think strategically and drive organizational objectives in a fast-paced, evolving policy environment. Experience working with or within industry associations, government, or policy-focused organizations is a plus. Strong experience with MS Office products. Experience with policy tracking is a plus. Travel requirement: up to 60 percent of the time. Compensation The salary range for role is $160,000-210,000. Starting annual salary will be determined on individual qualifications. We offer a competitive benefits package that includes medical, dental, vision, 401k, paid time off, tuition assistance, wellness incentives and programs, transportation subsidy, and professional development opportunities. The role is eligible for a performance based bonus for the 2026 calendar year which is paid out the following March. PHYSICAL AND SENSORY DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEI is committed to providing a productive and safe environment. To achieve that goal, we conduct background and reference check investigations for all final applicants being considered for employment. Equal Opportunity #J-18808-Ljbffr
    $160k-210k yearly 4d ago
  • Remote Senior Director, Global Strategy & Evidence

    Crinetics Pharmaceuticals, Inc. 3.9company rating

    Remote job

    A leading pharmaceutical company is seeking a Senior Director to drive strategy and evidence integration within a patient-centric culture. This role requires over 13 years in the biotech industry with a strong supervisory background. The successful candidate will ensure alignment of medical affairs strategies across global regions and lead cross-functional teams. Exceptional communication and leadership skills are crucial, as well as an advanced degree in life sciences. The anticipated salary range is between $270,000 and $301,000. #J-18808-Ljbffr
    $270k-301k yearly 1d ago
  • C-brAIn Chief Executive Officer (Remote) - Neurology

    Washington University 4.2company rating

    Remote job

    * Typically working at desk or table* Repetitive wrist, hand or finger movement* Ability to move to on and off-campus locations* Experience in AI/technology, life sciences, or related sectors.* Demonstrated success in building and scaling large, complex, multi-stakeholder initiatives or organizations-including experience in startup or consortium environments where agility, resourcefulness, and collaborative leadership are essential.* Demonstrated ability to build collaborations across academia, industry, and philanthropy, and to lead multidisciplinary teams, including technical and scientific staff.* Strong track record in partnership development and stakeholder engagement.* Experience working with or leading academic, industry, philanthropic, startup, consortium, or nonprofit organizations.* Familiarity with regulatory, legal, and ethical frameworks in biomedical research and AI.* Experience with federated data architectures, privacy-preserving technologies, and responsible data governance.* Prior leadership in a startup, consortium, or nonprofit environment.* Up to 22 days of vacation, 10 recognized holidays, and sick time.* Competitive health insurance packages with priority appointments and lower copays/coinsurance.* Take advantage of our free Metro transit U-Pass for eligible employees.* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.Yes. Due to the unique needs of each search, the selection process may occur at different paces for open positions. Individuals are encouraged to apply to all open positions of interest for which they meet the Required Qualifications.Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care.WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems.We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.**Useful Links****Accommodation**If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.**Regulatory Postings**Know Your Rights: Workplace Discrimination is Illegal Poster(; ) #J-18808-Ljbffr
    $131k-201k yearly est. 4d ago
  • Global Sales Director, Extended Stay (Remote Opportunity)

    Hispanic Alliance for Career Enhancement 4.0company rating

    Remote job

    Hyatt Hotels Corporation is seeking a dynamic and strategic leader to join our Hyatt Sales Force Americas team as Director of Extended Stay. In this role, you will lead a team to shape and execute the global sales strategy for Hyatt's extended stay segment, driving growth and strengthening our position in this rapidly expanding market. The Opportunity As the Director of Extended Stay, you will lead initiatives to increase revenue, build strategic partnerships, and capture market share by engaging long‑term stay clients, relocation partners, corporate accounts, and government contracts. You'll collaborate across functions‑sales, marketing, revenue management, and distribution-to optimize pricing and positioning, and empower local teams with tools and training. This is an exciting opportunity to make a significant impact on Hyatt's future by leveraging your leadership skills, market expertise, and innovative thinking. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest‑growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: Annual allotment of free hotel stays at Hyatt hotels globally Flexible work schedule Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally. The Role The Director of Extended Stay is responsible for leading and executing the global sales strategy for the extended stay segment across all markets. This role will lead a team to focus on enhancing the Extended Stay Program with Hyatt Hotels, with a focus on increasing the share of Hyatt Sales Force Managed accounts for project‑based, extended stay, or regional needs that align with the Essentials Portfolio. The Director of Extended Stay will report to the Senior Global Director, Transient. Key Responsibilities: Develop and implement a global extended stay sales strategy aligned with brand goals. Identify high‑potential markets and segments for extended stay growth. Lead global sales campaigns, roadshows, and trade missions to promote extended stay offerings. Build and maintain relationships with key global accounts, including relocation firms, project‑based corporate clients, and extended stay travel buyers. Oversee global RFP responses and negotiate long‑term contracts. Ensure high client satisfaction and retention through personalized service and account management. Provide training and tools to empower local sales teams to sell extended stay effectively. Work closely with the HSF Team to uncover extended stay opportunities within Globally Managed accounts. Collaborate with Distribution, Revenue management, and marketing to optimize pricing and positioning. Monitor global trends in extended stay travel, relocation, and workforce mobility. Analyze competitor strategies and identify opportunities for differentiation. Recommend program enhancements and service innovations based on client feedback. Effectively communicate and bring Hyatt's story to life. Champion new and existing hotels and other company initiatives and priorities. Resourcefully engage all areas of the organization to find collaboration opportunities. Possess a strong customer service mindset. Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of the Extended Stay Program offerings. Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales. Maintain a high level of productivity while working independently in a fast‑paced and relatively autonomous environment. Demonstrate strong follow‑up, organizational skills, and leadership mindset. Demonstrate a commitment to Hyatt's core values. Qualifications Experience Required: 10+ years related industry experience Strong understanding of the Extended Stay industry, programs, and a network of contacts Comprehensive knowledge of Hotels and the Operational and Sales Practices Ability to present with confidence Proficient within MS Office Experience Preferred: Bachelor's degree in Hospitality or a related field The position responsibilities outlined above are in no way to be construed as all‑encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. We welcome you: Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $98,600.00 to $128,000. This position is also eligible to earn incentive awards. The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. #J-18808-Ljbffr
    $98.6k-128k yearly 4d ago
  • Senior Director, Media Strategy & Buying - Remote

    Tried and True Media 3.9company rating

    Remote job

    A performance marketing agency is seeking a Senior Director of Media Planning & Buying to oversee media campaigns and lead a team. This executive role requires 10+ years in media buying, with at least 5 years in the DTC sector. The ideal candidate will manage multi-million dollar budgets and engage with clients on complex strategies. The position offers a fully remote environment with competitive pay and a strong benefits package. #J-18808-Ljbffr
    $104k-150k yearly est. 4d ago
  • President & CEO

    Kentucky Society of Association Executives Inc. 3.5company rating

    Remote job

    The ANFP President & CEO serves as the visionary leader, guiding the organization's strategy, success, and culture. Together, the President & CEO and the Board of Directors assure ANFP's relevance to the foodservice industry, the accomplishment of ANFP's mission and vision, and the accountability of ANFP to its diverse constituents. Position Responsibilities Assists the Board in determining ANFP's values, mission, vision, short- and long-term goals. Assists the Board in monitoring and evaluating ANFP's relevance to the foodservice industry, its effectiveness, and its results. Keeps the board informed through regular communication, providing both formal and informal updates on organization performance, strategy, and key issues. Identifies problems and opportunities and addresses them; brings those which are appropriate to the Board and/or its committees, facilitates discussion and deliberation. Informs the Board and its committees about trends, issues, problems, and activities to facilitate policymaking. Recommends policy positions. Provides general oversight of all organizational activities, manages day-to-day operations, and assures a smoothly functioning, efficient organization. Leads the executive team by setting expectations, fostering collaboration, promoting a high-performance culture driving the organization strategically towards its objectives. Assures program quality and organizational stability through development and implementation of standards and controls, systems and procedures, and regular evaluation. Assures a work environment that supports and enables successful recruitment, retention, and the development of qualified personnel and volunteers. Drives organizational and cultural initiatives, fostering a positive and inclusive work environment. Oversees the fiscal activities of the organization, ensuring that resources and investments are managed prudently and according to policy, services are produced in a cost-effective manner, solid budgeting and accounting systems and controls are in place. Assures the filing of all legal and regulatory documents and monitors compliance with relevant laws and regulations. Acts as an advocate, within the public and private sectors, for issues relevant to the organization, its services, and constituencies. Facilitates the integration of the organization into the fabric of the foodservice industry by assuring the use of effective marketing and communications activities. Oversees comprehensive communications that incorporate various types of media to help keep members informed and current on ANFP activities, legislative and regulatory matters, and local and national issues impacting the member profession. Identifies the key relationships necessary to support an effective organization and assures proper planning, relationship building, and communications to develop and maintain these. Serves as organization's chief spokesperson and acts as advocate for issues relevant to the organization including legislative and regulatory matters, partnerships, and other stakeholder concerns. Required Experience and Education : Bachelor's degree from an accredited college or university; master's and/or other advanced degree preferred; CAE desirable. RDN or CDM, CFPP credential desirable. Minimum of ten years' executive level experience in association management, and/or a public or private business organization, with demonstrated increased responsibility. Foodservice industry related experience is a plus. Previous experience working with a Board of Directors. Must possess outstanding advocacy skills, business, and marketing skills as well as strong financial management, communication, strategic planning, public relations, community relations, governmental relations, and interpersonal skills. Proven track record of successfully managing a complex and diverse organization that provides the highest quality of service to its members, customers, employees, and stakeholders. Results oriented record of achievement in organizational leadership, strategic thinking, and interpersonal skills. Verbal and written communications skills to connect effectively with all levels of company and industry representatives. Experience managing a fully virtual workforce preferred Additional Information ANFP is a leader in workplace culture and benefits with work-life balance supported with a flexible work schedule, a generous paid time off schedule, and other competitive benefits including medical, dental, vision, life, and disability insurance. In addition, we offer a flexible spending account, and a safe harbor non-elective contribution 401(k) plan. The Association of Nutrition & Foodservice Professionals is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, or another other basis protected by law. Pre-employment screening including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history is required for this position. Unsolicited resumes will not be considered. This position is remote, however, will require travel to periodic meetings in the Chicago metropolitan area. Additionally, up to 20% travel for board and/or committee meetings, business development, events, and professional development is required. To apply, please submit a letter of interest and resume to ************************ #J-18808-Ljbffr
    $165k-237k yearly est. 5d ago
  • Chief Operations Officer - Education Nonprofit (Remote)

    U.S. Bankruptcy Court-District of Ct

    Remote job

    A nonprofit scholarship organization is seeking a Chief Operations Officer (COO) to lead its operational teams. This critical role involves managing customer experience, scholarship programs, and vendor management. The ideal candidate will have a minimum of 15 years of leadership experience, a solid track record in operations, and skills in strategic planning. This opportunity offers a unique chance to drive growth and service excellence across the organization. Remote work is allowed, specifically for the East Coast hours. #J-18808-Ljbffr
    $131k-231k yearly est. 2d ago
  • Chief Operating Officer

    Developwell

    Remote job

    Chief Operations Officer Job Description Department: Operations Level: L7 (or 8) About the Org Scale to Win is a fully-remote, progressive political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, an all-in-one shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients. We work with more than 3,000 Democratic and progressive campaigns and organizations driving change. Current and past clients include the Biden‑Harris campaign, the Democratic National Committee, the Working Families Party, the AFL‑CIO, UFCW, MoveOn, and For Our Future. About the Role The Chief Operations Officer is a strategic leader responsible for driving operational excellence, overseeing the financial health of the company, and ensuring cross‑functional alignment at Scale to Win. The COO will serve as a central advisor to the Managing Partners, providing operational leadership to scale the company sustainably and setting the foundation for long‑term growth. At this stage of growth, the COO will balance high‑level tasks to execute the company vision while also managing day‑to‑day processes in finance, collection, compliance, operational systems, and more. This leader will direct core business functions including Business Operations, People Operations, and Finance with the ultimate goal of creating efficient and scalable processes while fostering a high‑performance culture and emphasizing collaboration, innovation, and continuous improvement. As a member of the Leadership Team, they will also support the development of a mission‑aligned culture. Core Responsibilities Operational and Financial Leadership (35%) Own and streamline all core operational functions, including vendor management, legal and compliance, payment processing, and internal systems. In coordination with the Fractional CFO, lead budgeting, forecasting, and expense oversight; manage monthly close and reconcile accounts to ensure financial accuracy and risk mitigation. Monitor company profitability and cash flow, ensuring that financial metrics align with business goals. Oversee client invoicing and collections, monitor customer account lifecycles, and resolve outstanding or failed payments. Collaborate on pricing strategy and ensure margin protection during contracting with vendors. Interface with external accountants, tax advisors, and consultants to maintain regulatory compliance and prepare for future growth. Implement operational systems for privacy, data protection, and contract terms across products and services. Company Management and Cross‑Functional Execution (30%) Translate strategic vision into operational plans across departments, ensuring execution against organizational goals. Build and maintain systems for accountability across functions-partnering with leaders in Sales, Client Success, Product, and Engineering to drive results. Serve as the internal project manager for large cross‑functional initiatives, or supervise a Chief of Staff who performs this function. Lead operational aspects of team planning and OKRs; track progress, resolve blockers, and ensure alignment with long‑term objectives. Ensure company structure and decision‑making processes are scalable and support future growth. People and Team Oversight (20%) Manage the Operations and People teams, ensuring performance, accountability, and professional growth. Conduct regular check‑ins and feedback cycles with direct reports; support team success through coaching, mentorship, and capacity planning. Develop internal systems to support equitable compensation frameworks, onboarding, and performance management. Cultivate a high‑trust, inclusive, and mission‑driven culture across the operations function. Model company values and support culture‑building efforts across the organization. Legal, Compliance, and Business Risk Management (10%) Serve as the primary point of contact for external legal counsel, overseeing all legal processes including contract review, terms & conditions, and compliance with TCPA & ATDS /privacy laws. Serve as the main point of contact for the fractional CFO, implementing and managing business policies that protect organizational risk, including margin strategy, tax exposure, and contract structure. Navigate the tradeoffs inherent in a fast‑paced, client‑facing environment-balancing ideal internal systems with industry constraints. Leadership Development (5%) Support executive team alignment and strategic discussions related to growth, structure, and potential leadership transitions. Build team management capacity with revenue‑driven decision‑making and client relationship navigation in mind. Assess internal systems and develop a plan to support continued scale with high integrity. Candidate Profile We are seeking a hands‑on, operationally‑minded leader with demonstrated experience running complex internal systems at a fast‑paced organization. The ideal candidate is a systems builder who brings clarity to complexity, is energized by solving internal inefficiencies, and thrives in dynamic, evolving environments. While direct experience in the political or progressive tech space is not required, a successful COO will be comfortable learning the industry landscape quickly and communicating confidently with stakeholders, clients, and partners. Required Skills and Attributes Demonstrated experience (9+) managing financial and business operations in a high‑growth or fast‑moving organization. Strong people management and leadership experience, including building teams, providing feedback, and coaching for development. Expertise with core financial systems and compliance (e.g. invoicing, tax filing, budget forecasting). Skill negotiating with external vendors and managing legal and business risk. Operational discipline, accountability, and a culture‑building mindset. Clear communication and project execution across teams. High bias towards keeping your commitments, always ensuring follow‑through. Flexibility; the position may evolve, and your responsibilities may shift over time. Comfort working in fast‑paced environments and ability to navigate complex and nuanced situations. A creative problem‑solver and self‑starter. You're someone who can disagree without being disagreeable. You're comfortable coming up with new ideas and have the follow‑through to make those new ideas happen. Ability to organize and prioritize a complex work plan with ever‑changing details. #J-18808-Ljbffr
    $115k-202k yearly est. 3d ago
  • Founding COO, SaaS Growth Operator (Remote)

    Impact Clients

    Remote job

    A leading SaaS company is seeking a Founding COO / Growth Operator to manage daily operations and drive the company's growth from $1M to $50M ARR. This is a hands-on role for an execution-focused leader who will work closely with the founder to oversee operations, product execution, and team management. Ideal candidates will have a strong background in SaaS, operational management, and team leadership, embodying a culture of accountability and high performance. #J-18808-Ljbffr
    $117k-220k yearly est. 5d ago
  • Remote Fractional COO - Law Firm Growth & Performance

    How To Manage a Small Law Firm

    Remote job

    A leading management firm for small businesses is seeking a Fractional COO to support multiple client law firms. This remote role requires a seasoned operations leader with over 10 years of experience in service-based industries. Candidates must excel in coaching, communication, and strategic planning. The position offers a $110K base plus performance pay targeting $182K total compensation, along with comprehensive benefits including unlimited PTO and a 401(k) match. Join us in driving success for law firms across the country. #J-18808-Ljbffr
    $110k-182k yearly 1d ago
  • Director, Commercial Legal Legal Remote United States

    Seismic 4.5company rating

    Remote job

    Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page (Opens in a new tab). Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more atseismic.com. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismichere (Opens in a new tab). Director, Commercial Legal - What you'll be doing Join Seismic as Director, Commercial Legal and become a key player in our revenue-driving legal function. You will serve as a trusted legal advisor to our Go-To-Market teams, handling complex commercial agreements and data protection matters that fuel our growth. This role offers the opportunity to work directly with enterprise customers, including sophisticated financial services institutions, while developing your leadership skills in a fast-paced SaaS environment. You will report to the Senior Director, Commercial Legal and have the chance to mentor junior legal professionals while making a direct impact on deal execution and business success. If you are an experienced commercial lawyer who wants to grow into a leadership role while working on cutting-edge AI-powered products, this is your opportunity to advance your career at a high-growth company. Who you are JD, with admission to at least one bar. 8+ years of substantive legal experience, with at least 3 years of experience in SaaS contracting, preferably within the in-house legal department of a SaaS company. Experience in selling SaaS to large enterprise customers. Demonstrated expertise in commercial contracting, data privacy law, and regulations, with a strong understanding of emerging technologies. Strong project management skills and a collaborative, proactive approach, with a passion for innovation and a desire to be a strategic partner. A deep understanding of the SaaS industry, its unique legal challenges, and the global regulatory landscape. Experience mentoring or supervising legal professionals. Experience supporting legal team scaling initiatives. The ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Curiosity and a willingness to tackle new challenges. Excellent communication and interpersonal skills, with the ability to build strong relationships and navigate complex cross-functional initiatives. Bonus points if you have Experience working with financial services customers. Experience working with AI-powered products and services. Experience working at a startup or fast-paced growth company. Encouragement to Apply Not sure you meet all of these criteria but interested anyway? Please apply! We are most interested in finding the best candidate for the job and encourage candidates from all backgrounds who believe in our mission and can contribute to our team in a variety of ways. What you'll be doing Partner closely with sales, security, finance, and other business teams on commercial, data use and data protection-related matters, emphasizing high-quality contracts and privacy adherence while delivering practical and business-minded advice. Provide proactive legal support and be a trusted advisor to sales and go-to-market (GTM) teams, advising on negotiation strategy and aligning legal terms to long-term business needs. Manage the drafting, negotiating, and maintenance of various commercial and technology-related agreements, including sales, vendors, partnerships, and data processing agreements. Deliver targeted legal training to sales and GTM teams on compliance, processes, and negotiation strategies. Monitor global regulatory changes impacting enterprise SaaS transactions and provide strategic advice to internal stakeholders on legal and regulatory issues related to AI-powered products and services, ensuring compliance with emerging global standards. Build strong cross-functional relationships and drive initiatives across teams to support the company's growth. Play a key role in shaping the strategy and vision for the commercial legal function, ensuring alignment with the company's growth objectives. Mentor and develop direct reports, including legal counsel and/or legal professionals, fostering a high-performing and collaborative team. Implement and optimize legal processes, templates, and tools to support the scaling of the commercial legal function. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here (Opens in a new tab). About Seismic Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #LI-SM1 We are committed to fair and equitable compensation practices. Seismic's annual base salary range for this position will vary based on applicant's location, experience, job level, skills, and abilities as well as internal equity and alignment market data. The range listed below is the minimum to the maximum of our target hiring range. Seismic's salary range for this position is: $187,000 USD - $265,000 USD This position is also eligible to participate in Seismic's incentive plans in addition to base salary. #J-18808-Ljbffr
    $187k-265k yearly 3d ago
  • Remote COO - Education Nonprofit Strategy & Growth

    Educator Diversity, Inc.

    Remote job

    An educational nonprofit organization is seeking a Chief Operating Officer to lead financial management, strategic planning, and organizational effectiveness. This role requires strong leadership and collaboration skills, with a focus on enhancing nonprofit operations. The COO will oversee finance, HR functions, and compliance while driving the mission forward. The position offers competitive salary and comprehensive benefits, supporting the organization's growth and sustainability efforts. #J-18808-Ljbffr
    $91k-160k yearly est. 1d ago
  • Remote Global Commercial Director, Radiopharma Imaging

    Curium Pharma

    Remote job

    A leading nuclear medicine company is seeking a Senior Director, Global Commercial Lead to oversee the commercial strategy for its imaging asset. The role involves coordinating across regions to support program launches and ensuring compliance with local regulations. Ideal candidates will have a strong background in sales and marketing within the pharmaceutical industry, with 15+ years of relevant experience. This position requires about 50% travel, offering a remote work option with occasional visits to St. Louis, MO. #J-18808-Ljbffr
    $141k-220k yearly est. 5d ago
  • Director, Implementation

    Fieldguide

    Remote job

    About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role As a Director, Implementation, you will play a pivotal role in driving the successful implementation delivery of Fieldguide's enterprise SaaS solutions for our clients. You will lead a team of implementation professionals, technical delivery, and change management to ensure client satisfaction and maximize the value of our products. What You'll Do Team Leadership: Recruit, hire, and develop a high-performing team of implementation professionals. Provide mentorship and guidance to team members, fostering a collaborative and supportive work environment. Set clear goals and expectations, monitor performance, and provide regular feedback. Technical Expertise: Possess a deep understanding of enterprise SaaS solutions and their technical components. Work hands-on with both customers and technology to design, build, and implement solutions that ensure successful adoption and measurable business impact. Stay up-to-date on industry trends and best practices related to implementation methodologies and technologies. Provide technical guidance and support to team members and clients as needed. Change Management: Develop and execute effective change management strategies to address organizational and cultural challenges during implementation. Collaborate with clients to identify and mitigate potential risks and obstacles. Provide guidance and support to clients throughout the implementation process. Customer Management: Build and maintain strong relationships with clients, acting as a trusted advisor and advocate. Proactively address client concerns and issues, ensuring their satisfaction with our products and services. Collaborate with clients to identify opportunities for product enhancements and future business growth. Project Management: Manage complex implementation projects from start to finish, ensuring adherence to timelines, budgets, and quality standards. Develop and execute comprehensive project plans, including resource allocation, risk assessment, and change management strategies. Coordinate with cross-functional teams (e.g., sales, product, engineering) to ensure successful project delivery. Who You Are 10+ years of experience in enterprise SaaS implementation, with at least 5 years in a leadership role. Proven track record of successfully managing complex projects and delivering exceptional results. Strong team leadership skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues. Deep understanding of change management principles and best practices. Strong technical aptitude and ability to learn new technologies quickly. Experience with project management methodologies (e.g., Agile, Waterfall). Familiarity with industry-standard implementation tools and platforms. Bachelor's degree in business administration, computer science, or a related field. Bonus Points 5+ years of experience in leading technology implementations at Advisory/Assurance/Audit firms that help clients deploy, integrate, and optimize new technologies to improve business operations, enhance efficiency, and drive innovation. Prior Big 4 experience preferred. Certification in project management (e.g., PMP) or change management. Experience with specific SaaS platforms or industry verticals. Proven ability to drive revenue growth and customer expansion. More about Fieldguide: Fieldguide is a values-based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win-win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include: Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules #J-18808-Ljbffr
    $124k-182k yearly est. 2d ago
  • Remote Tax Director - Corporate & Startups Practice

    Escalon Services, Inc. 4.1company rating

    Remote job

    A Business Process Management firm is looking for a Tax Director to oversee tax services for multiple clients, ensuring compliance with regulations. The ideal candidate will have 12+ years of experience in a complex tax environment and possess strong technical tax proficiency. Responsibilities include client interaction, mentoring tax staff, and providing technical guidance. This remote role offers various health benefits and emphasizes professional growth. #J-18808-Ljbffr
    $109k-164k yearly est. 4d ago
  • Chief People Officer - Remote

    Make Choteau Home

    Remote job

    About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI‑driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain‑native platform, making Figure the largest non‑bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC‑registered yield‑bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role As the Chief People Officer, you will serve as a strategic leader and the steward of our people, culture, and organizational health, and will report to the Chief Financial Officer as part of the executive leadership team. You will define and lead the entire people strategy, ensuring we build a high‑performance, mission‑aligned organization where employees feel supported, empowered, and inspired to do their best work. This role spans talent strategy, organizational design, leadership development, compensation and rewards, employee experience, workforce planning, operations, and culture while championing a people‑first approach that enables us to scale with clarity, cohesion, and excellence. The CPO will play a pivotal role in shaping the company's long‑term direction by ensuring our people practices, structures, and philosophy reinforce who we are and who we aspire to become. What You'll Do Develop a comprehensive, long‑term people strategy aligned with company mission, goals, and growth Serve as the principal advisor to the executive team on all organizational and people‑related matters Lead and elevate the People team, providing mentorship, strategic guidance, and clear operational direction Build and reinforce a diverse, inclusive, equitable culture where employees feel valued and are able to contribute meaningfully Oversee talent acquisition and leadership hiring, ensuring a strong pipeline and succession strategy for mission‑critical roles Drive organizational design initiatives that support scale, efficiency, clarity, and cross‑functional effectiveness Strengthen leadership capabilities across the organization through coaching, development programs, and performance enablement Establish and refine compensation, equity, and rewards frameworks that are competitive, fair, and aligned with business strategy Oversee benefits and wellness programs that support the full spectrum of employee well‑being Lead change management initiatives that help teams navigate transformation with clarity and confidence Ensure compliance with local, state, and federal employment laws while anticipating regulatory shifts and evolving workforce needs Create a data‑driven culture within People Operations, leveraging analytics to measure engagement, inform decisions, and drive continuous improvement Implement systems, tools, and technologies that streamline operations and enhance the employee experience end‑to‑end Champion employee engagement and retention strategies that reinforce a high‑trust, high‑performance organization What We Look For 15+ years of progressive HR and People leadership experience, with significant time leading at the executive level Experience operating as a CPO, Head of People, or equivalent leader within a high‑growth, fast‑paced organization HR leadership experience at a publicly traded company, with clear understanding of public company governance and regulatory expectations Prior experience integrating people operations with business growth strategies and curiosity to understand company's innovative products Proven ability to develop and execute people strategies that support scale, transformation, and long‑term company health Prior experience supporting and scaling a large hourly employee population Deep expertise across organizational design, talent strategy, leadership development, compensation (including equity‑based compensation) and employee experience Exceptional executive communication skills with the ability to influence, align, and drive outcomes across diverse stakeholders High emotional intelligence, sound judgment, and a people‑first mindset grounded in strategic thinking Demonstrated experience leading through change and building resilient, healthy organizations Strong analytical background with the ability to use data to guide decisions, forecast needs, and measure success A track record of building cultures rooted in trust, accountability, performance, and empathy Salary Compensation Range: $250,000 - $300,000/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer‑paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer‑funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #J-18808-Ljbffr
    $64k-109k yearly est. 3d ago
  • Remote Regional Director, Germany - Drive GTM & Revenue

    Calibo Inc.

    Remote job

    A leading tech firm is seeking a Regional Director to drive revenue growth and build customer relationships. This remote role requires 5+ years in SaaS sales, strong connections with key platforms like Snowflake and AWS, and excellent communication skills. The ideal candidate will have an entrepreneurial mindset and be skilled in team collaboration. Join us to shape the future of customer engagement and sales strategy. #J-18808-Ljbffr
    $43k-85k yearly est. 3d ago
  • Director, User Operations

    Nerdwallet, Inc. 4.6company rating

    Remote job

    At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr
    $144k-198k yearly est. 4d ago

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