Senior Director, Strategy & Analysis, Contract Operations
Operations vice president job in Little Rock, AR
The Senior Director, Strategy & Analysis; Contract Operations works cross-functionally to develop and execute pricing strategies for pipeline and in-market products and manages contract operations to optimize revenue, market share, and support patient access. Leads and conducts pricing analysis of current and proposed governmental policies with respect to impact on pipeline and in-market portfolio products. In addition, this role is responsible for implementing and evolving contract operations to support the company's market access strategy. Leads an operations team and third-party vendor in executing rebate invoice validation and payment, Gross to Net (GTN) forecasting, and government price reporting.
Leads team to accomplish business objectives while ensuring compliance with all relevant policies and procedures.
**Strategy & Analysis:**
Supports development of market access strategies for in-market and pipeline products.
Works cross-functionally to develop pricing and associated contracting strategies for pipeline and in-market products.
Partners with Insights & Analytics team to assess impact of payer access controls and price on in-market and pipeline products.
Works closely with Government Affairs to model/assess policy scenarios and evaluate the financial impact to Otsuka for both in-market and pipeline products.
**Contract Operations:**
Implements and evolves contract operations to support the company's market access strategy.
Oversees rebate invoice processing including validation to prevent revenue leakage and payment processes. Includes oversight of third-party vendor supporting the process.
Oversees Government Pricing operations including the third-party vendor to ensure all calculations and processes are performed according to approved policy and procedures. This includes ensuring accurate reporting and timely internal communications to ensure alignment. Ensures all deadlines are met and delivers effective overall operations.
Oversees the process and third-party vendor for State Price Transparency Reporting. This includes establishing a process for monitoring state requirements, proactively identifying Otsuka's requirements, and leading the development of reports through the approval and submission process, informing leadership of relevant changes with recommendations regarding Otsuka's actions. Ensures accurate and timely report submissions and maintenance of historical records.
Leads review of Government Pricing policy, SOP's and SOX compliance documents on an on-going basis and updates as necessary.
Oversees GTN forecasting in support of budget and forecast processes as well as assessments of strategic scenarios to determine impact on GTN; recommends optimal GTN approach.
Establishes KPIs to assess efficiency and impact of operations.
**People Management:**
Leads a team to achieve agreed to goals, while ensuring compliance with regulations and policies.
Develops and improves team skill sets through formalized training as well as through formal and informal feedback; ensures team is receiving continuing education in customer and market knowledge.
Supports team members in career development and establishes a succession plan.
**Ethics and Compliance:**
路 Ensures compliance with all applicable policies and ensures those around him/her do the same.
**Qualifications**
**Skills and Experience:**
+ A minimum of 10+ years of pharmaceutical industry, Market Access, or payer experience
+ Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement
+ Deep understanding of US pharmaceutical value chain and its business processes
+ Extensive experience in healthcare contracting and in-depth understanding of GPO/PBM/National and Regional Health Plan business models, Medicare Part D, Medicare Part B, 340B, and the changing market landscape
+ In-depth knowledge of patient access, launch excellence, marketing and business processes
+ Strong government pricing knowledge and experience
+ Strong financial acumen, forecasting, and modeling abilities
+ Proven ability to navigate complex customer contract negotiations
+ Ability to drive cross-functional collaboration and strategic alignment across multiple teams
+ Excellent communication and executive presentation skills
+ Demonstrated ability to create solutions for complex processes and procedures
+ Inspirational leadership ability including a high level of self-awareness and curiosity as well as a focus on empowering others
+ Demonstrates high degree of emotional intelligence, adaptability, and creativity in solution-oriented ideation - results-oriented, fails fast to learn faster, and embodies an agile, growth mindset
+ Proficient in Microsoft Office, particularly Excel and PowerPoint
**Education:**
Bachelor's degree or equivalent education/degree required, MBA or equivalent preferred
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Vice President, Customer Financial Services & Financial Intelligence
Operations vice president job in Little Rock, AR
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**Position Overview**
The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, endtoend customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for QuotetoCash and RecordtoReport, including billing, collections, credit, dispute management, customerfacing financial operations, and enterprise financial intelligence, reporting, and analytics.
This executive role is designed for a leader who can operate at scale-setting vision, aligning crossfunctional stakeholders, and sponsoring complex, multiyear programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities.
**Key Accountabilities**
+ Establish and communicate the longterm vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives.
+ Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities.
+ Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners.
+ Sponsor and govern largescale, crossfunctional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics.
+ Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable datadriven decisionmaking.
+ Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience.
+ Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights.
+ Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decisionmaking.
+ Ensure reporting processes and outputs are scalable, wellcontrolled, and aligned with enterprise financial standards.
+ Proactively identify and mitigate operational, financial, and compliance risks associated with largescale customer transactions and data flows.
+ Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement.
+ Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multilocation environment.
**Success Measures**
+ Sustained improvements in invoice accuracy, timeliness, and customer experience.
+ Improved accounts receivable performance and dispute resolution effectiveness.
+ Delivery of major transformation initiatives on time and aligned to business outcomes.
+ Strong governance, control environment, and audit outcomes.
+ High engagement, capability, and performance of leadership teams.
**Qualifications and Experience**
+ Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization.
+ Demonstrated success leading largescale, crossfunctional programs that drive measurable operational and financial outcomes.
+ Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting.
+ Proven ability to lead through influence in matrixed environments and partner effectively with senior executives.
+ Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$238,076 - $317,434 in all states.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-REMOTE
\#LI-SB1
Requisition #: 341018
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
VP, Operations
Operations vice president job in Little Rock, AR
At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service.
Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO
We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit
What you'll do:
* Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration
* Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows
* Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence
* Develop, monitor, and refine key performance indicators (KPIs) across all operational departments
* Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement
* Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence
* Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness
* Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion
* Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness
* Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions
* Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals
* Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success
* Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities
What you'll need:
Experience, Education & Certifications:
* Bachelor's Degree
* Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization
* At least 5 years of experience in a senior leadership or executive role
* Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance
* Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility
Skills:
* Thorough knowledge of the transportation and courier industry or related fields
* Strong leadership, mentoring and coaching skills and strong conflict management skills
* Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner
* Solid understanding of Operations leadership with a strong business and financial acumen
* Experience in developing, promoting, and building key relationships with all key stakeholders
* Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality
* Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations.
* Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions
* Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems
* Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines
* Ability to work independently and demonstrates effective problem-solving skills
* Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines
Even better if you have...
* Prior project or contract management experience preferred
* Experience with Lean processes; Six Sigma Certification preferred
What's In it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Casual Dress Environment
Salary Min: $175,000
Salary Max: $225,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
Auto-ApplyManager, Energy Operations
Operations vice president job in Little Rock, AR
Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently delivers Meta's services. Meta is seeking a Manager for the central operations team who will be a key leader in Meta's Data Center energy organization. In this role, you will manage a group of energy coordinators, analysts, and specialists. In close coordination with Meta's Global Energy leadership team, your team will be responsible for providing critical operational and analytical support across the energy team, working seamlessly with cross-functional partners and scaling new systems and processes. Key team functions include the evaluation and engagement in regulatory dockets and utility stakeholder processes at state public utilities commissions or regional transmission organizations; providing industry research; managing the contracting process (including budgeting, administration, and compliance) for utility interconnection agreements, energy supply contracts, and professional service agreements; and tracking and reporting of energy-related expenditures. You will work closely with a cross functional team including members of Meta's energy, legal, site development, finance, accounting, and policy organizations.
**Required Skills:**
Manager, Energy Operations Responsibilities:
1. Develop and manage team of 6+ energy professionals providing key operational and technical analytical support across the Energy team
2. Build and scale new systems to drive operational efficiencies in energy contracting and the tracking, reporting, and forecasting of operating expenses
3. Enable and drive strategies on a wide variety of retail energy service issues, including interconnection processes and other utility-related agreements
4. Direct the review of regulatory commission proposals and evaluate the potential impacts of those proposals on Meta's operations, data center development plans, and sustainability goals, and ensure consistent positions across jurisdictions
5. Build and maintain relationships with internal partners including other energy team members, site selection, communications, legal, and policy
6. Lead processes to optimize commission regulatory docket identification, tracking, and reporting
7. Support the execution of overarching and site-specific energy infrastructure strategies and ad-hoc initiatives for Meta's energy team
**Minimum Qualifications:**
Minimum Qualifications:
8. Bachelor's degree in a business, engineering, environmental, or energy related discipline
9. 8+ years of experience navigating business operations in the electric utility sector
10. Experience managing multiple, ongoing, projects and collaborating with internal staff, consultants, and external stakeholders
11. Experience building and managing team budgets
12. Skilled at building tools and processes to drive efficiencies in a rapidly scaling environment
13. Experience communicating commercial, regulatory, market, and contractual details to cross functional internal leadership teams
14. Proficiency in standard document and analytics platforms (Excel, Powerpoint, Google Docs, etc.)
15. Travel domestically, as needed (up to 25%)
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience managing teams
17. Experience managing complex projects
18. Experience leading proactive engagement with frontline research and energy intelligence work
19. Experience in risk management in energy procurement
**Public Compensation:**
$152,000/year to $221,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Senior Vice President of Operations
Operations vice president job in Little Rock, AR
Job Description
Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers.
Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.
We have an exciting opportunity for a Senior Vice President of Operations based in Little Rock, Arkansas.
POSITION SUMMARY
The Senior Vice President (SVP) of Operations is a pivotal member of Summit Utilities' executive leadership team, accountable for driving operational strategy, execution, and performance across the enterprise. This role provides executive oversight of Operations, Operations Support, Gas Supply, and Engineering, ensuring that Summit delivers safe, reliable, and sustainable energy for the communities we serve.
As a strategic partner to the CEO, COO, and Board of Directors, the SVP will shape operational priorities, steward critical infrastructure investments, and forge strong regulatory and stakeholder relationships. This executive balances near term operational excellence with long term innovation, positioning Summit to remain resilient, competitive, and customer focused in a rapidly evolving energy landscape.
PRIMARY DUTIES AND RESPONSIBILITIES
Strategic & Operational Leadership
Define and execute operational strategies that align with corporate objectives, regulatory requirements, and customer needs.
Lead enterprise-wide operational excellence initiatives to drive safety, reliability, efficiency, and cost effectiveness.
Oversee modernization of transmission, distribution, and system assets to ensure long term sustainability.
Capital Stewardship & Financial Leadership
Direct multiyear operating and capital budgets, ensuring disciplined fiscal management and alignment with growth priorities.
Provide executive oversight of major infrastructure projects, modernization efforts, and system expansions, ensuring projects are delivered on time and under budget.
Optimize allocation of workforce, technology, and capital resources to maximize value, resilience, and operational agility.
Risk, Safety & Resilience
Champion a safety-first culture fostering accountability and compliance at every organizational level.
Identify, anticipate and mitigate operational, environmental, and safety risks, implementing robust controls and response frameworks.
Lead the development, execution, and continual refinement of enterprise crisis response, disaster recovery, and resiliency plans.
Regulatory & Stakeholder Engagement
Represent Summit with regulators, policymakers, and industry associations engaging on relevant policy, safeguarding company interests, and maintaining regulatory compliance.
Serve as an ambassador to external stakeholders, strengthening trust, transparency, and corporate alignment with community needs.
Report operational performance, priorities, and emerging challenges to the Board and executive team at regular intervals and as needed.
Leadership & Talent Development
Mentor, coach and develop a high performing team of operational executives and senior leaders.
Ensure succession readiness and foster a culture of accountability, collaboration, and professional growth.
Foster an environment of fairness, respect, and broad organizational engagement throughout all levels of the company.
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in Engineering (ABET accredited), Business, or a related field required, with a preference for Engineering.
Advanced degree (MBA, MS Engineering, or equivalent) strongly preferred.
15+ years of progressive leadership experience in the natural gas or regulated utility sector, including 10 years in senior/executive operational leadership roles.
Demonstrated expertise in large scale operations management, capital program execution, regulatory affairs, and enterprise risk management.
KNOWLEDGE, SKILLS, ABILITIES
Deep knowledge of utility operations, safety standards, regulatory compliance, and industry best practices.
Strategic business acumen with proven track record of success in operational transformation, financial oversight, and innovation.
Strong executive presence with the ability to influence at the Board, regulatory, and community levels.
Exceptional stakeholder management, communication, and negotiation skills for building partnerships with executives and external entities.
Proven ability to champion continuous improvement and adoption of emerging technologies.
Commitment to recruiting, developing, and leading high-performing, teams with broad representation in a dynamic, complex environment.
Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.
Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.
Chief Operating Officer
Operations vice president job in North Little Rock, AR
Rock Region Metropolitan Transit Authority seeks to fill an impactful leadership position - Chief Operations Officer. Reporting to the Chief Executive Officer, the COO will serve as a strategic partner in shaping the future of public transit in Central Arkansas, delivering effective public services and fostering exceptional company culture within the organization and throughout the community.
Founded in 1986, Rock Region Metropolitan Transit Authority (METRO) is Arkansas's largest public transit provider, delivering nearly three million passenger trips annually throughout the Little Rock region. As a dynamic and community\-focused agency, METRO is committed to expanding mobility options, improving equity of access, and shaping a more sustainable and connected Central Arkansas. The organization comprises five branches - METRO Local, METRO Streetcar, METRO Links paratransit service, METRO Connect on\-demand ride\-sharing service, and METRO Pool jobs\-access vanpool service - and is funded through partner jurisdictions, federal formula funds, rider fares, the Arkansas Public Transit Trust Fund, one\-time competitive grants (when available), and miscellaneous income streams.
METRO seeks an individual who will confidently and effectively maintain responsibility for operations management and service delivery; compliance and risk management; financial and budgetary oversight; labor relations, departmental safety, and departmental human resources; community and stakeholder engagement; and strategic leadership and organizational culture. The successful candidate will not only ensure compliance with Federal, State, and Local transit regulations, but also drive continuous improvement, embrace new technologies, and strengthen community impact.
A typical way of demonstrating qualifications is to:
Hold a bachelor's degree in transportation, business administration, public administration, or a related field (advanced degree preferred);
Possess extensive experience leading multi\-modal transit operations with a demonstrated record of delivering service improvements at scale;
Have accrued a minimum of seven years working in progressively responsible transit operations roles, including at least three years in executive or senior management.
Additionally, candidates must have proven success in unionized labor relations; expertise in ADA compliance, transit safety\/security regulations, and service planning; knowledge of emerging mobility technologies, sustainability practices, and innovative funding models, visionary leadership; exceptional relationship\-building skills; a transparent, collaborative, and decisive decision\-making style; a demonstrated commitment to advancing equity, sustainability, and community impact; and a proven ability to inspire cultural change and develop future leaders. Compensation for this position includes an annual salary range of $125,000 to $135,000, plus healthcare, retirement, paid leave, and relocation assistance if applicable. Please see our brochure for additional details.
This is an excellent opportunity that offers attractive compensation, relocation, and equal opportunity. METRO values diversity at all levels of its workforce - diverse candidates are encouraged to apply. To be considered, please visit https:\/\/*********************************** select the METRO listing, and upload your letter of interest, resume, salary expectations, and four (4) to five (5) professional references (preferably supervisory and including name, title, phone number, email address, and relationship to you). For more information on this exciting opportunity, please connect with KL2's Kristen Joyner at ***********************. Thank you!
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Easy ApplyDirector of Operations
Operations vice president job in Little Rock, AR
Director of Operations - Little Rock, AR
This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence.
Key Responsibilities
Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience.
Analyze operational, financial, and clinical data to identify trends and opportunities.
Collaborate with analytics and IT teams to develop dashboards and performance reports.
Use data to support strategic planning, forecasting, and resource allocation.
Oversee the performance and integration of ancillary services.
Collaborate with finance teams to develop and manage budgets for operations and ancillary services.
Drive adoption of technology solutions that enhance operational efficiency and patient engagement.
Evaluate and recommend new systems or upgrades to support business needs.
Manage cross-functional project teams, timelines, and deliverables.
Foster a culture of accountability, collaboration, and continuous improvement.
Evaluate potential acquisitions, partnerships, and new service lines.
Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards.
Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies.
Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies.
Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience.
Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms.
Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives.
Ensure adherence to federal, state, and local healthcare regulations.
Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements.
Support organizational needs by performing additional duties and special projects as assigned by leadership.
Required Skills
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills, with proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks, delegating when appropriate.
Ability to function well in a high-paced and, at times, stressful environment.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite or related software.
Education and Experience
Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight.
Proven success in managing ancillary healthcare services and leading cross-functional teams.
Strong project management and process improvement skills.
Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI).
Excellent communication, leadership, and organizational skills.
Experience with EHR systems and healthcare revenue cycle management.
Familiarity with regulatory and compliance standards in outpatient urology services.
PMP or Lean Six Sigma certification. (preferred)
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Frequent use of hands and fingers for typing, writing, and handling documents.
Visual acuity to read and analyze data on paper and electronic screens.
Occasional nights and weekend work will be expected.
Occasional travel.
Must be able to lift to 20 pounds or less at times.
Equal Opportunity Employer
USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.
Chief Operating Officer
Operations vice president job in North Little Rock, AR
Job Description
All applications for Rock Region METRO's Chief Operating Officer position must be submitted via the link below: 馃憠 Apply Now Rock Region METRO is seeking a dynamic Chief Operating Officer to lead operations and drive excellence across our transit system. This is an exciting opportunity to make a lasting impact on public transportation in Central Arkansas.
馃搷 Location: North Little Rock, AR
馃捈 Full-Time Leadership Role
METRO is conducting the Chief Operating Officer recruitment through our third-party search partner. All candidates must apply directly through the KL2 Connects portal for consideration.
All applications must be submitted via the link below:
馃憠 Apply Now
Join METRO and help move our community forward!
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
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Plant Director
Operations vice president job in Hot Springs, AR
Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit ************* | LinkedIn | YouTube
Responsibilities
Foster and enhance the safety culture to achieve safety excellence
Provide operational and employee leadership to the facility
Manage financial performance and make required changes as needed to meet business commitments
Manage all aspects of the plant cost structure including direct and indirect labor, maintenance and consumable spending and proactively control to business volume swings to preserve profitability
Assist operating management with budgeting, production statistics, cost analysis, justification of capital expenditures and asset management
Lead the facility in establishing and meeting continuous improvement objectives
Partner with department managers to develop and maintain a positive culture consistent with Amcor's values, behaviors and mission
Encourage and support the development of all plant employees
Responsible for overall performance efficiencies and competitive service level for the plant
Participate in process improvement and cost savings efforts
Responsible for incorporating continuous quality improvement principles into daily quality culture
Assures compliance with state and federal regulatory matters including OSHA, EPA, EEO and Affirmative Action, Quality Audits
Overall management responsibility for the implementation of mandatory and best practice sharing for cost savings, safety compliance and reduced employee hazard exposure
Coordinates the effective utilization of production capacity, staffing and equipment through planning, organizing and scheduling
Continuously improves customer satisfaction through programs to provide on-time delivery that meets and/or exceeds customer quality and cost expectations
Overall management responsibility for all aspects of quality including product performance, complaint resolution, customer satisfaction and maintenance and improvement of quality systems
Maintains a sense of urgency and accountability in the plant to ensure prompt responses to employee needs
Ensures the protection of company assets through appropriate maintenance methodologies
Monitors raw materials and supplies on hand to ensure adequate supply
Maintain 24 hour/day on call availability to deal with potential problems/issues
Qualifications
Bachelor's Degree required or equivalent experience in manufacturing operations
7-10 years of supervisory/ operations management experience with financial responsibilities
Knowledge of and experience with injection molding manufacturing processes, preferred
Knowledge of and experience in leading a progressive manufacturing facility using Six Sigma/ Lean concepts and best in class principles
Strong organizational skills with proven ability to complete multiple tasks simultaneously
Ability to supervise, coach, mentor and perform other functions associated with leading and managing a high performing group
Excellent analytical skills required
Strong planning/organizing skills
Ability to work in a fast-paced team setting
Ability to effectively communicate/present findings to a wide variety of audiences
Knowledge of Microsoft office tools
Additional Info Contact
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "
Know Your Rights: Workplace Discrimination is Illegal" Poster
. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-700 and let us know the nature of your request and your contact information.
About Amcor
Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.
Auto-ApplyOperations Manager
Operations vice president job in Little Rock, AR
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Reports To: General Manager (GM) or Assistant General Manager (AGM)
Position Summary
The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.
* Lead, hire, train, and support staff to meet performance and service goals.
* Ensure daily operations meet or exceed company standards and customer expectations.
* Manage scheduling, attendance, and payroll processes.
* Oversee cash handling, including daily bank deposits.
* Maintain inventory and order supplies as needed.
* Conduct regular team meetings and performance reviews.
* Manage vendor contracts and ensure compliance documentation.
* Ensure equipment and facility maintenance, including safety protocols.
* Address staff and customer concerns professionally.
* Foster positive employee relations.
* Oversee day-to-day operations and ensure process compliance.
* Travel occasionally to other locations and respond to facility alarms if needed.
* Perform additional duties as assigned.
* Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
Required Skills & Experience:
* Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence.
* High School Diploma (GED) required; some college preferred, reflecting a dedication to growth.
* Proficiency in Microsoft Office Suite is essential for effective communication and organization.
* Excellent verbal and written communication skills are required to inspire and connect.
* Ability to recruit, train, develop, and motivate staff reflects a passion for leadership.
* Strong customer service skills are necessary for creating positive experiences.
* Typing speed of at least 45 words per minute required for efficiency.
* Fluency in English is mandatory for clear communication, bilingual proficiency is a plus.
* Basic accounting and inventory management skills are needed for financial responsibility.
* Ability to thrive in a fast-paced environment emphasizes adaptability.
* Experience managing multiple processes for employees showcases organizational skills.
* Conflict resolution proficiency is necessary for fostering collaboration.
* Valid transportation is essential for accessibility.
Pay $53,030.00 - $59,752 annually
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-ApplyOperations Manager - Little Rock, AR
Operations vice president job in Little Rock, AR
Operations Manager - Vehicle Title & Registration Job Type: Full-time | $80,000 - $95,000 Annual Salary Reports To: Senior Director or VP of Operations As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has opportunities in California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Minnesota, Montana, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, Texas, Virginia, and Wisconsin.
About the Role:
We're looking for a proactive and detail-oriented Operations Manager to lead day-to-day activities and ensure smooth, compliant, and efficient operations in the fast-paced world of vehicle title and registration. The ideal candidate will be a seasoned leader with deep knowledge of state motor vehicle and registration and title requirements, dealer service excellence, and operational workflows across a state. This role plays a critical role in driving the success of operational activities across the state. The primary responsibility is to oversee business contracts, office facilities, customer support and account management team, compliance with DMV regulations, and, where necessary, audit and inventory management teams, ensuring the team is providing "white glove service" to dealers. The Manager ensures operational efficiency while continually seeking ways to enhance processes, systems, and procedures, contributing to organizational growth and system expansion. This role also involves overseeing teams, ensuring compliance with company policies, and maintaining adherence to applicable laws.
Key Responsibilities:
Oversee client installations and training, title processing, registration, renewals, and lien transactions within the state and, at times, across state lines.
Recruit, select, train, manage, and mentor a team of Title Clerks, local Customer Support and Account Management staff, delivering "white glove service" and ensuring franchise rooftops are visited every 30 - 45 days and other dealerships are called on the same cadence. Set job expectations, monitor performance, and coach. Hold 1:1's with direct reports to ensure excellent communication.
Serve as the primary point of contact Customer Support and Account Executives for resolving escalated issues, including application performance and customer service challenges. Work closely with internal teams to address customer feedback and enhance the overall experience. Communicate critical operational policies during department meetings, fostering alignment across the organization. Ensure dealer communications, issues, and action items are documented in HubSpot and utilized to drive dealer satisfaction, software improvement, and ensure best-in-class software solutions.
Coordinate across departments (e.g., product/R&D, Government Affairs, legal, etc.) to ensure compliance with jurisdictional titling, registration regulations, operational efficiencies, and software solution(s) improvement.
Grow and maintain relationships with the state motor vehicle ("DMV", "BMV", etc.), dealer association(s), as applicable, dealers, and internal teams, partnering to improve efficiency and improve client experience.
Provide data-based updates on team performance, SLA adherence, and customer satisfaction
Ensure compliance with local, state, and federal regulations, including dealer and DMV guidelines.
Maintain high standards of operational integrity and data security
Monitor Registration Processing Specialist and dealer errors, training internal and dealer teams to minimize recurrence.
Provide operational performance reports to senior management and collaborate closely with direct managers to ensure consistent execution of strategies. Act as a key stakeholder in improving the Vitu platform both at the state and national levels.
Optimize workflows, reduce turnaround time, and ensure accuracy in documentation and filings.
Monitor software performance metrics, troubleshoot workflow inefficiencies, and support continuous improvement initiatives
Implement process improvements and identify cost-saving opportunities
Develop, implement, and evaluate operational systems, procedures, and policies to ensure optimal workflow. Contribute to strategic plans by providing operations-related insights and recommendations. Implement productivity, quality, and customer service standards; resolve issues and identify emerging trends.
Participate in preparing annual budgets, forecasting operational requirements, and scheduling expenditures. Oversee staff levels, wages, and contract labor to align with revenue projections resulting in meeting or exceeding the "rule of 40."
Continuously analyze workflows and employee performance, making adjustments to enhance business operations. Ensure all operational activities comply with relevant laws and regulations, maintaining a safe and positive work environment.
Qualifications:
3 - 5+ years of experience in title and registration operation management or related automotive/regulatory field, preferably in a SaaS or regulatory tech environment.
Bachelor's degree in Business Administration, Operations Management, or a related field (Master's preferred).
Strong understanding of multi-state DMV processes, electronic title systems, and compliance procedures preferred.
Excellent communication, problem-solving, organizational, and project management skills. PMP certification is a plus.
Proficiency/understanding in relevant platforms (e.g., Dealertrack, CVR, VITU, TitleTec), CRM, ERP, or other business operations platforms (e.g., Salesforce, Jira, Zendesk).
High attention to detail and commitment to accuracy.
Strong analytical, leadership, and problem-solving skills.
Experience working with dealerships, fleet services, or third-party title processing companies preferred.
Familiarity with emerging industry trends like digital titles and e-signatures preferred.
Why Join Us:
You'll be joining a dedicated team transforming how vehicle title and registration services are delivered. We value efficiency, accuracy, and people who thrive in a collaborative and regulatory-driven environment
The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.
At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.
At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -
Healthcare Coverage for you and your family covering Medical, Dental & Vision
Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Generous PTO
Pet Insurance
Retirement Planning
ID Theft Insurance
Life and Disability Insurance
Commuter Benefits
Accident & Hospital, Critical Illness Insurance
Tuition Reimbursement
Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.
Operations Manager
Operations vice president job in Little Rock, AR
Job Description
Wylander, a recruiting company specializing in the disaster restoration industry, is hiring an Operations Manager. This position is located in North Little Rock, AR.
Benefits:
Base Pay $75K plus (DOE)
Health, Dental, Vision, Life Insurance
Company Vehicle
Electronics Package
________________________________________________________________________
The Operations Manager is responsible for creating high levels of client satisfaction by exceeding their expectations and fulfilling the company's contractual obligations through the timely and profitable delivery of their services. The Operations Manager will exceed established standards of performance through continuous process improvement, training, and development of employees. They are seeking a candidate with proven exceptional leadership skills, who maintains a positive attitude and remains flexible and open-minded as the company continues to grow.
Responsibilities:
Manage operations, execute procedures, and keep key personnel accountable
Responsible for helping to achieve company goals
Respond to property damage emergency calls when required
Plan, organize and manage crews and subcontractors
Establish and maintain client relationships and escalation issues
Attend or lead appropriate company meetings
Handle all inquiries for the team and demonstrate a high level of problem resolution and technical assistance
Responsible for mentoring, coaching and developing employees, recognizing strengths and weaknesses, and developing their skills and abilities
Conduct performance evaluations
Manage CRM to ensure the company's highest success
Additional duties as required
Requirements:
6+ years' experience within the Mitigation and Reconstruction Restoration Industry
At least 3 years' experience in a leadership role
Proven ability to build, motivate and maintain high performing teams
Xactimate estimate writing proven experience
Industry specific certifications such as IICRC WRT, ASD, FSRT and AMRT are desirable
Possess exceptional organizational, negotiating, planning skills (detail-oriented person)
#P1IND
Operations Manager
Operations vice president job in Pine Bluff, AR
Ambassadors for Christ Youth Ministries (AFC) is a non-profit organization dedicated to transforming the lives of at-risk youth and young adults through programs that foster empowerment and resilience. Operating in Houston, Texas, and Pine Bluff, Arkansas, AFC partners with federal agencies to provide comprehensive services and interventions focused on community impact.
Position Summary:
The Operations Manager is a key strategic leader in AFC's Pine Bluff office, tasked with ensuring efficient office operations while directly supporting the COO and Director of Programs. This role is critical to maintaining AFC's high standards of operational excellence, federal compliance, and mission-driven programming. The Operations Manager provides strong oversight and guidance to multiple teams, including the Runaway and Homeless Youth and Transitional Living Program, ensuring cohesive alignment with AFC's goals and policies.
Key Responsibilities:
Programmatic Leadership and Oversight:
Serve as a strategic partner to the COO and Director of Programs to address program needs, enforce compliance, and promote AFC's mission. Lead and supervise program teams, providing mentorship and support to ensure effective, impactful service delivery aligned with federal standards.
Operational Excellence:
Drive operational efficiency in the Pine Bluff office by developing streamlined systems, overseeing day-to-day administrative functions, and supporting internal audits. Collaborate on report preparation and ensure timely submission to federal agencies, maintaining AFC's reputation for excellence.
Compliance and Quality Assurance:
Oversee program compliance with federal, state, and local regulations, as well as AFC's internal policies. Lead quality assurance initiatives to enhance program impact, maintain accurate records, and support evaluation processes.
Community and Partnership Engagement:
Act as AFC's liaison to community partners, fostering meaningful partnerships with key stakeholders, employers, and organizations. Represent AFC at community events, enhancing AFC's visibility and supporting its mission through collaboration.
Leadership and Staff Development:
Mentor and develop team members, fostering a positive, mission-focused work environment. Identify and coordinate training opportunities to strengthen staff capabilities and enhance program effectiveness.
Qualifications:
Education:
Bachelor's degree in Business Administration, Management and Leadership, Non-Profit Management, or a related field required. A certification in Management from an accredited institution or a master's degree is preferred.
Experience:
Minimum of 3-5 years in operations or management roles within a non-profit organization, with proven experience managing employees and navigating daily management challenges such as team coordination, conflict resolution, performance issues, and maintaining morale. Demonstrated experience in program oversight and compliance is essential.
Skills and Competencies:
Strong leadership and project management skills; exceptional organizational abilities; in-depth understanding of non-profit compliance and best practices; effective communicator with the ability to engage diverse audiences; committed to AFC's mission and the populations it serves.
HOURS: Full Time. Some evenings and weekends required.
EXPERIENCE: Minimum of two (2) years case management experience preferred.
SALARY: $TBD (Commensurate with experience)
Port Operations Manager - Diego Garcia
Operations vice president job in Little Rock, AR
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Senior Director, Enterprise Customer Success (Regional VP)
Operations vice president job in Little Rock, AR
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey.
This strategic, hands-on leader will have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the motion to win in the enterprise.
The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty.
**Key Responsibilities**
Advocate for the Customer:
+ Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services.
+ Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon.
Strategic Leadership:
+ Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth.
+ Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises.
+ Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations.
+ Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth.
Team Management:
+ Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management.
+ Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful.
+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale.
Retention and Growth:
+ Key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University.
+ Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships.
+ Forecast renewals by working cross functionally with sales, renewals and operations.
Data Analysis and Reporting:
+ Monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes.
+ Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the use of playbooks to improve adoption.
+ Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based.
Cross-Functional Collaboration:
+ Effectively link business objectives in favor of continuous improvement. Present decision making situations that quickly allow cross functional teams to align and move forward in favor of deeper customer satisfaction.
+ Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience.
Process Improvement / Managing Workload:
+ Establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects.
+ Continuously identify and implement improvements to customer success processes and tools to enhance efficiency and effectiveness.
+ Use Customer Success tools such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals.
**Basic Qualifications**
+ Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems.
+ Take on new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities to influence decisions that impact customer value realization.
+ Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills.
+ Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness.
+ Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities.
+ Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company.
+ A four year degree or equivalent.
+ Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against targets; reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve.
+ Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter. Ability to collaborate effectively across the organization.
**Preferred Qualifications**
+ A deep understanding of digital transformation in modern enterprises
+ Strong C-suite relationships in enterprises globally
+ MBA
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our Atlanta office 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 180,000 - 275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Sports Recreation Operations Manager
Operations vice president job in Hot Springs, AR
JOB SUMMARY Performs skilled work planning, organizing, supervising, and coordinating activities of recreational, athletic, and special event programs and sports facility. . .
Senior Vice President of Operations
Operations vice president job in Little Rock, AR
Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers.
Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.
We have an exciting opportunity for a Senior Vice President of Operations based in Little Rock, Arkansas.
POSITION SUMMARY
The Senior Vice President (SVP) of Operations is a pivotal member of Summit Utilities' executive leadership team, accountable for driving operational strategy, execution, and performance across the enterprise. This role provides executive oversight of Operations, Operations Support, Gas Supply, and Engineering, ensuring that Summit delivers safe, reliable, and sustainable energy for the communities we serve.
As a strategic partner to the CEO, COO, and Board of Directors, the SVP will shape operational priorities, steward critical infrastructure investments, and forge strong regulatory and stakeholder relationships. This executive balances near term operational excellence with long term innovation, positioning Summit to remain resilient, competitive, and customer focused in a rapidly evolving energy landscape.
PRIMARY DUTIES AND RESPONSIBILITIES
Strategic & Operational Leadership
Define and execute operational strategies that align with corporate objectives, regulatory requirements, and customer needs.
Lead enterprise-wide operational excellence initiatives to drive safety, reliability, efficiency, and cost effectiveness.
Oversee modernization of transmission, distribution, and system assets to ensure long term sustainability.
Capital Stewardship & Financial Leadership
Direct multiyear operating and capital budgets, ensuring disciplined fiscal management and alignment with growth priorities.
Provide executive oversight of major infrastructure projects, modernization efforts, and system expansions, ensuring projects are delivered on time and under budget.
Optimize allocation of workforce, technology, and capital resources to maximize value, resilience, and operational agility.
Risk, Safety & Resilience
Champion a safety-first culture fostering accountability and compliance at every organizational level.
Identify, anticipate and mitigate operational, environmental, and safety risks, implementing robust controls and response frameworks.
Lead the development, execution, and continual refinement of enterprise crisis response, disaster recovery, and resiliency plans.
Regulatory & Stakeholder Engagement
Represent Summit with regulators, policymakers, and industry associations engaging on relevant policy, safeguarding company interests, and maintaining regulatory compliance.
Serve as an ambassador to external stakeholders, strengthening trust, transparency, and corporate alignment with community needs.
Report operational performance, priorities, and emerging challenges to the Board and executive team at regular intervals and as needed.
Leadership & Talent Development
Mentor, coach and develop a high performing team of operational executives and senior leaders.
Ensure succession readiness and foster a culture of accountability, collaboration, and professional growth.
Foster an environment of fairness, respect, and broad organizational engagement throughout all levels of the company.
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in Engineering (ABET accredited), Business, or a related field required, with a preference for Engineering.
Advanced degree (MBA, MS Engineering, or equivalent) strongly preferred.
15+ years of progressive leadership experience in the natural gas or regulated utility sector, including 10 years in senior/executive operational leadership roles.
Demonstrated expertise in large scale operations management, capital program execution, regulatory affairs, and enterprise risk management.
KNOWLEDGE, SKILLS, ABILITIES
Deep knowledge of utility operations, safety standards, regulatory compliance, and industry best practices.
Strategic business acumen with proven track record of success in operational transformation, financial oversight, and innovation.
Strong executive presence with the ability to influence at the Board, regulatory, and community levels.
Exceptional stakeholder management, communication, and negotiation skills for building partnerships with executives and external entities.
Proven ability to champion continuous improvement and adoption of emerging technologies.
Commitment to recruiting, developing, and leading high-performing, teams with broad representation in a dynamic, complex environment.
Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.
Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.
Auto-ApplyChief Operating Officer
Operations vice president job in North Little Rock, AR
All applications for Rock Region METRO's Chief Operating Officer position must be submitted via the link below: 馃憠 Rock Region METRO is seeking a dynamic Chief Operating Officer to lead operations and drive excellence across our transit system. This is an exciting opportunity to make a lasting impact on public transportation in Central Arkansas.
馃搷 Location: North Little Rock, AR
馃捈 Full-Time Leadership Role
METRO is conducting the Chief Operating Officer recruitment through our third-party search partner. All candidates must apply directly through the KL2 Connects portal for consideration.
All applications must be submitted via the link below:
馃憠
Join METRO and help move our community forward!
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Auto-ApplyExecutive Director, Medical Affairs Strategy Excellence & Operations
Operations vice president job in Little Rock, AR
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
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**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Operations Manager
Operations vice president job in Little Rock, AR
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Reports To: General Manager (GM) or Assistant General Manager (AGM)
Position Summary
The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.
鈥ead, hire, train, and support staff to meet performance and service goals.
鈥nsure daily operations meet or exceed company standards and customer expectations.
鈥anage scheduling, attendance, and payroll processes.
鈥versee cash handling, including daily bank deposits.
鈥aintain inventory and order supplies as needed.
鈥onduct regular team meetings and performance reviews.
鈥anage vendor contracts and ensure compliance documentation.
鈥nsure equipment and facility maintenance, including safety protocols.
鈥ddress staff and customer concerns professionally.
鈥oster positive employee relations.
鈥versee day-to-day operations and ensure process compliance.
鈥ravel occasionally to other locations and respond to facility alarms if needed.
鈥erform additional duties as assigned.
鈥xcel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
Required Skills & Experience:
鈥inimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence.
鈥igh School Diploma (GED) required; some college preferred, reflecting a dedication to growth.
鈥roficiency in Microsoft Office Suite is essential for effective communication and organization.
鈥xcellent verbal and written communication skills are required to inspire and connect.
鈥bility to recruit, train, develop, and motivate staff reflects a passion for leadership.
鈥trong customer service skills are necessary for creating positive experiences.
鈥yping speed of at least 45 words per minute required for efficiency.
鈥luency in English is mandatory for clear communication, bilingual proficiency is a plus.
鈥asic accounting and inventory management skills are needed for financial responsibility.
鈥bility to thrive in a fast-paced environment emphasizes adaptability.
鈥xperience managing multiple processes for employees showcases organizational skills.
鈥onflict resolution proficiency is necessary for fostering collaboration.
鈥alid transportation is essential for accessibility.
Pay $53,030.00 - $59,752 annually
Benefits Summary:
路 Medical/Dental/Vision
路 401k plus a company match
路 ESPP - Employee Stock Purchase Plan
路 EAP - Employee Assistance Program (no cost to you)
路 Vacation & Sick pay
路 Paid Company Holidays
路 Life and AD&D Insurance
路 Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-Apply