Customs Operations Manager
Operations vice president job in Miami, FL
Job Title: Customs Operations Manager
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation,
customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider
with operations in over 220 countries. Visit our career site on the web at *******************************************
As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-
effectiveness.
Key Responsibilities:
Oversee and streamline customs clearance activities, ensuring timely and compliant processing.
Train and implement policies and procedures that uphold our service standards.
Lead and develop a talented team, providing coaching and performance management.
Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity.
Collaborate on policy development to enhance our customs operations.
What We're Looking For:
Mandatory - Extensive knowledge of importing regulations and customs brokerage practices.
Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value.
Strong analytical and problem-solving skills.
Excellent communication skills-verbal, written, and interpersonal.
Proficiency in computer applications, including spreadsheets and databases.
Demonstrated leadership experience in coaching and developing staff.
Financial acumen, including budgeting experience.
A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role.
A Customs Brokerage License is required.
In-depth understanding of ACE and experience with US Customs regulations and PGAs.
Familiarity with Northern Border Customs Entries (Canada to USA).
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in
building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and
ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
#LI-RL2
VP of Operations and Finance
Operations vice president job in Miami, FL
Yutori Method™ is managing the recruitment for this role.
This is a full-time, in person leadership role based in Miami, FL. Candidates must be able to commute.
About Bite Toothpaste Bits
Bite is an industry-leading, sustainability-focused oral care brand reinventing everyday products with powerful simplicity and planet-friendly design. With growing demand and multiple new categories expanding, Bite is poised for its next phase of operational and financial scale and is hiring the leader who will help build that foundation.
Why This Role Is Exciting
You will be the operational backbone of a mission-driven consumer brand that is growing fast and scaling smart. Working side-by-side with the Founder, you will bring structure to the business: ensuring accountability, visibility, and data-backed decisions guide how the company moves forward.
Your work will enable the Founder to stay focused on innovation, while you run the operational engine: performance systems, financial rigor, team accountability, and cross-functional execution.
If you love building the systems and financial clarity that drive sustainable scale and want to play a central role in shaping the future of a beloved CPG brand you will thrive here.
The Right Fit Candidate
You are…
A finance-first operator who builds dashboards, not just spreadsheets
A leader who creates clarity, accountability, and healthy communication
Someone who elevates performance and empowers teams - not micromanages them
Skilled in designing systems and SOPs that create order and reduce reactivity
A great translator between
vision
and
execution
Calm, detail-oriented, and action-driven
Passionate about building scalable, values-aligned culture
You enjoy solving operational puzzles, improving efficiency, and ensuring the business runs smoothly every day.
What You'll Own
Finance & Performance
Own budgets, forecasting, and cash flow visibility
Build dashboards + KPIs for real-time decision-making
Strengthen margins, pricing, and vendor cost management
Ensure tax compliance + manage external finance partners
People Leadership
Lead performance management and role clarity
Build strong communication and accountability rhythms
Support hiring, onboarding, and team development
Align culture and operations with core values
Operations & Execution
Turn Founder priorities into actionable plans
Run EOS: scorecards, rocks, meeting cadence, follow-through
Optimize systems (Notion, SOPs, workflows) for scale
Remove bottlenecks and ensure consistent delivery
Business Strategy Support
Analyze financial + operational data to guide decisions
Track product and channel performance to support growth
Requirements
8+ years in operational leadership roles (required)
4+ years in finance leadership roles (required)
Bachelor's degree (required); MBA preferred
Experience in CPG finance (preferred)
Proven track record building systems and dashboards for scale
Notion, Excel (pivots a must), QuickBooks, KPI dashboard tools, Gusto, Google Suite, project management platforms, ChatGPT or AI-enabled workflows
Work Environment & Compensation
Location: Miami, FL - in co-working office space (with 1-2 days per week work from home policy)
Hours: 9am-6pm, M-F
Start Date: January 15, 2026
Compensation: $150,000+ and performance bonus
Benefits: Health, Dental, Vision, 401(k) match, PTO
Authorization: Must be eligible to work in the U.S.
Accommodations: Provided for qualified individuals with disabilities
Senior Director Supply Chain & Operations Technology Strategy
Operations vice president job in Hollywood, FL
Our client is seeking a Sr. Director of Supply Chain Transformation to lead a portfolio of enterprise-level initiatives that modernize operations and enable long-term growth. This role will drive strategic programs such as Tier 1 transformations, automation, and cross-functional technology upgrades, ensuring measurable value and consistent execution.
The Sr. Director will establish governance, align priorities, and partner with leaders across engineering, technology, operations, and finance to scale new capabilities and deliver on the organization's supply chain vision.
Key Responsibilities
Develop and maintain a multi-year transformation roadmap with clear priorities, milestones, and performance metrics.
Lead governance processes for intake, prioritization, business case evaluation, and executive reporting.
Oversee delivery of high-impact programs, managing scope, timelines, budgets, and risks.
Maintain visibility into portfolio status, resource capacity, and benefit realization.
Standardize program management practices, tools, and communication cadences.
Collaborate with senior leaders to align objectives, remove barriers, and ensure coordinated execution.
Drive financial oversight, including investment planning and benefits tracking.
Build change management strategies to support adoption and minimize disruption.
Provide executive-level insights and facilitate decision-making on risks and trade-offs.
Establish KPIs and analytics to measure progress and enable data-driven decisions.
Coach teams and strengthen transformation capabilities across the organization.
Qualifications
Bachelor's degree required; MBA or equivalent preferred.
10+ years of experience, including 5+ years leading innovation or technology-driven programs.
Background in supply chain operations and emerging technologies (AI, automation, IoT, robotics).
Strong strategic thinking and ability to bridge technical and business needs.
Experience with technology governance and external partnerships.
Exceptional communication and stakeholder management skills.
CPG or distribution industry experience strongly preferred.
Vice President USA - Multi-Property Luxury Resorts & Hotels in Puerto Rico & Arizona
Operations vice president job in Miami, FL
Role is Puerto Rico based and is to bring all their properties to a 5 star Forbes level
Overseeing Caribbean & U.S. Properties (Total Inventory: 1,500+ Rooms)
Our client is a premier hospitality group operating a portfolio of resorts in the Caribbean, Puerto Rico, and the United States (Arizona). With a reputation for delivering exceptional guest experiences, authentic destination engagement, and operational excellence, the group is entering a new phase of strategic growth and innovation. The role is to bring all the properties to a Forbes 5 star level.
To lead this regional evolution, the organization is seeking a dynamic and seasoned hospitality executive to oversee a portfolio of resorts and hotels, comprising over 1,500 rooms. The role is based in Puerto Rico and will include operational, strategic, and commercial leadership across all properties within the region and in the Continental USA.
Position Summary
The Vice President is a high-impact executive responsible for the strategic leadership, operational excellence, financial performance, and brand integrity of a diverse portfolio of luxury and lifestyle properties across the Caribbean and the United States. This role acts as both a regional champion and a corporate liaison, ensuring alignment between property-level operations and overarching organizational goals.
The ideal candidate brings proven multi-unit leadership experience, cultural fluency in diverse markets, and a track record of delivering strong results in complex, resort-led operations.
Key Responsibilities
1. Operational & Strategic Leadership
Provide strategic direction and hands-on leadership to General Managers and property leadership teams across multiple resort and hotel assets.
Ensure operational consistency, service excellence, and brand standards are upheld across all locations.
Implement regional strategies that drive guest satisfaction, employee engagement, and business performance.
2. Financial & Commercial Performance
Oversee annual budgeting, forecasting, and P&L accountability for all properties in the region.
Identify and act on opportunities to optimize revenue, improve margins, and control costs.
Partner with corporate commercial teams to drive occupancy, ADR, RevPAR, and ancillary revenue streams including F&B, spa, and activities.
3. Talent & Culture Leadership
Lead regional talent strategy including recruitment, development, retention, and succession planning.
Foster a performance-driven, service-oriented, and culturally inclusive organizational culture.
Act as a mentor and role model for property GMs and senior leaders, supporting continuous development and leadership growth.
4. Brand & Guest Experience Stewardship
Champion the guest experience by ensuring service delivery, amenities, and programming reflect the brand promise and local character.
Monitor guest feedback and quality assurance metrics to continuously improve satisfaction and loyalty.
Lead property positioning and brand integrity across existing and new market entries.
5. Pre-Opening, Renovation & Asset Management
Oversee the successful opening of new properties and major renovation projects within the region.
Collaborate with ownership groups and asset managers to align operational goals with investment strategy and capital planning.
Ensure compliance with all safety, regulatory, and operational standards.
6. Stakeholder Management & Community Engagement
Act as a key liaison with owners, asset managers, brand partners, tourism authorities, and local stakeholders.
Represent the company in industry forums and community initiatives, supporting brand visibility and social responsibility.
Qualifications & Experience
15+ years of progressive leadership experience in luxury or upper-upscale hotel/resort operations, including multi-property or regional oversight.
Proven experience managing resorts with 1,500+ room inventory across multiple jurisdictions (U.S. and Caribbean preferred).
Strong P&L and financial acumen with a demonstrated track record of driving business performance and profitability.
Experience in pre-openings, renovations, and repositioning of resort assets.
Deep understanding of hospitality standards, service excellence, and destination guest experiences.
Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's preferred.
Bilingual (English and Spanish/French/Creole) is a plus given the regional footprint.
Key Competencies
Visionary leadership with hands-on execution capabilities
Strong cross-cultural communication and interpersonal skills
High emotional intelligence and people development orientation
Strategic thinker with attention to operational detail
Resilience, adaptability, and calm under pressure
Collaborative mindset with the ability to influence across functions and cultures
This post offers
Executive-level role within a premier, expanding hospitality portfolio
Competitive compensation package with performance incentives
Relocation assistance and housing support (if applicable)
Opportunity to live and work in a dynamic, resort lifestyle destination
A leadership platform to drive impact across a diverse and prestigious region
To Apply:
Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at *****************************
Best regards,
Stephen J. Renard
Stephen J. Renard
President
Renard International Hospitality Search Consultants
Director of Warehousing & Operations
Operations vice president job in Miami, FL
(Please note this is a full time role in office - NOT remote/hybrid)
Type: Full-Time, On-Site (Not Remote)
We are seeking an experienced Director of Operations to lead the overall operational administration and management of Warehousing, Fulfillment, and Logistics functions. This strategic role is responsible for driving operational efficiency, strengthening processes, and implementing improvements across both operational and financial KPIs.
Key Responsibilities
Warehouse, Fulfillment & Logistics Operations
Oversee all warehouse operations which scheduling, delivery systems, loading docks, storage, security, warehouse 5S standards, emergency action plans, and closing procedures.
Ensure accurate product receipt, storage, and distribution while maximizing space and resources and reducing waste/damage.
Maintain accurate inventory levels and ensure strong inventory control systems are in place.
Operational Leadership & Culture
Drive a culture of accountability through daily assessments and operational evaluations.
Review operating results and address performance issues promptly.
Develop, document, and implement SOPs across all facilities and delivery operations.
Performance Management & Compliance
Develop KPIs and metrics for supervisors and teams to measure warehouse and logistics performance.
Ensure compliance with OSHA safety regulations, AIB/Feeding America guidelines, and federal and state policies.
Lead training initiatives and support professional development within the team.
Monitor workplace performance and ensure timely, accurate execution of operational tasks.
Financial & Productivity Oversight
Manage financial targets, productivity, accuracy and timeliness metrics.
Support annual operating plans with effective productivity standards and goals.
Audit inventory and make informed recommendations for restocking, procurement, and replenishment.
Other Key Priorities
Ensure proper functionality and maintenance of all MHE in the warehouse.
Oversee safe, secure packing, labeling, and handling of all merchandise.
Support onboarding and training of newly hired employees.
Ensure all warehouse policies and procedures are consistently followed.
Required Skills & Experience
5-10 years of experience in logistics and supply chain management.
Strong proficiency in inventory management and WMS systems.
Excellent written and verbal communication skills.
Strong analytical, organizational, and problem-solving abilities.
Ability to manage deadlines, multitask, and perform in fast-paced environments.
Proficient in Microsoft Office.
Vice President of Environmental Policy and Governmental Affairs
Operations vice president job in Coral Gables, FL
About Miami Waterkeeper (MWK)
Miami Waterkeeper is an award-winning non-profit organization dedicated to protecting Biscayne Bay and the surrounding watershed. Launched in 2010, MWK has become a leading advocate for clean water, inspiring a movement of empowered citizens dedicated to achieving swimmable, drinkable, fishable water. Addressing issues on multiple fronts, we use community outreach, scientific research, and civic and legal action to advance our mission. Miami Waterkeeper is a fast-paced and dynamic work environment. We are a small and hard-working team that is mission-driven and passionate about our environment and our community.
Position Summary
The Vice President of Environmental Policy and Governmental Affairs serves as a strategic leader in achieving “water wins,” victories toward our organizational mission to protect South Florida's waterways. This position will lead Miami Waterkeeper's strategic advocacy efforts, requiring the ability to implement multidisciplinary campaigns that drive meaningful environmental change. The Vice President represents the organization before elected officials and government agencies, while guiding a team that develops innovative policy solutions and advocacy strategies. The ideal candidate will be a strong communicator, relationship builder, and strategist with a passion for environmental advocacy.
Position Duties and Responsibilities
Legislative and Governmental Affairs
Build and maintain relationships with elected officials, legislative staff, and government agencies at the federal, state, and local levels
Monitor, track, and analyze legislation and regulatory proposals impacting South Florida's waterways
Develop and implement advocacy strategies in partnership with the Waterkeeper and Chief Programs Officer to advance Miami Waterkeeper's policy priorities
Represent Miami Waterkeeper in legislative hearings, rulemaking processes, and public forums
Draft and review policy documents, legislative language, comment letters, testimony, and action alerts
Coordinate and strengthen partnerships with coalitions, advocacy groups, and stakeholders to align efforts and amplify impact
Strategic Advocacy and Campaign Planning
Identify emerging policy issues and advise the organization on legislative opportunities and challenges
Work with the Chief Programs Officer and Waterkeeper to develop and implement advocacy strategies to address priority environmental issues in South Florida, and set team priorities, and annual campaign goals
Oversee Miami Waterkeeper's engagement in litigation, legislation, and rulemaking to ensure alignment with strategic goals
Collaborate with outside counsel, partners, and team members on legal briefs, draft legislation, and technical comment letters
Represent Miami Waterkeeper at public events, meetings, and conferences to advance policy initiatives
Team Leadership and Management
Project manage the policy team priorities
Coordinate with other team leaders to work on common objectives across the organization
Supervise at least two team members and relevant contractors
Develop and manage the team's annual budget
Support the grants team on funding opportunities and reporting requirements
Review and approve team deliverables, including talking points, action alerts, and other external communications
Candidate Qualifications
7+ years of policy, strategy, public policy, and/or legislative experience
Experience working within or directly with regulatory agencies is a plus
Experience managing and developing a team
Strong strategic thinking and problem-solving skills, with the ability to navigate complex policy and political environments
Flexible, creative, and solutions-oriented, with the ability to manage multiple priorities effectively
Excellent written and verbal communication skills, with the ability to convey complex information clearly to diverse audiences
Collaborative mindset and ability to build strong relationships across internal teams and external stakeholders
Benefits
Medical, dental, and vision plan
Retirement Account (with limited 401K matching)
Generous time off policies
Remote work flexibility (2 days/week)
Relaxed and supportive work atmosphere and dress code
POLICY ON PLACEMENT AND RECRUITING
Miami Waterkeeper is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly value diversity, equity, and inclusion both in our organization and in our community.
National Operations Manager
Operations vice president job in Fort Lauderdale, FL
Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.
Overview:
Liberty is a self-perform subcontractor on a fast-growth trajectory, building the operational infrastructure needed to scale nationally. We are seeking a Fort Lauderdale-based Operations Manager to partner with the CEO on two fronts: (1) supporting high-priority projects that require intervention, and (2) supporting core operational functions including internal reporting, process management, and operational excellence.
This is a builder's role-ideal for someone who thrives in ambiguity, moves fast, and knows how to connect jobsite realities with executive-level priorities.
Duties & Responsibilities:
Core Functions
Support and implement foundational processes for the core operations of the business
Collaborate across Safety, Finance, P&C, and Planning to align tools and talent with operational needs
Project Support & Field Execution
Support in short-term interventions on “focus projects” with performance challenges or risk indicators
Partner with superintendents, PMs, and field leaders to solve issues on-site and track action items to closure
Cash & Commercial Health
Own Liberty's national AR reporting and update cadence, surfacing issues jeopardizing working capital or triggering lien deadlines
Support project teams in enforcing payment terms and accelerating cash collection
Escalate risk items to the CEO and GM's with clear next steps and needed interventions
Talent & Staffing Support
Support hiring conversations in partnership with regional leaders and P&C
Identify gaps in leadership and staffing on critical projects; assist with shortlisting and onboarding solutions
Advise on operational org structure as Liberty grows into new geographies and trades
Reporting & Leadership Rhythm
Own and manage key reporting tools and leadership cadences, including:
AR Update Report
Liberty Leadership Agenda materials
Departmental operational initiative tracking
Operation Leadership Meetings
Weekly Ops Review Meeting
National Safety Meetings
Legal Weekly Meetings
Qualifications:
8+ years in project or operations leadership in the construction industry, preferably within a self-perform or subcontractor environment
Proven ability to develop systems and infrastructure from scratch in a scaling organization
Strong working knowledge of project financials, job costing, schedule recovery, and risk exposure
Excellent interpersonal and executive communication skills-credible in the field, clear in the boardroom
Highly organized, data-aware, and committed to follow-through
Willingness to travel frequently across the U.S. to project sites and regional offices
Working Conditions:
Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking.
EEO Statement:
Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.
Chief Operating Officer
Operations vice president job in Boca Raton, FL
KLR Executive Search Group is proud to partner with a full-service business law firm to identify a commercially savvy, Chief Operating Officer (COO) to manage daily operations and lead the execution of the firm's growth strategy. This leader will translate strategic goals into scalable systems, policies, and staffing models across multiple offices, ensuring the firm has the infrastructure needed to support continued expansion. The COO will partner closely with practice and department leadership, oversee modernization initiatives, and drive cross-office alignment as the firm continues toward long-term growth targets. Ideal candidates will have experience scaling organizations ($100M+ revenue), ideally within professional services or law firms, and a track record of operational excellence. Ideally, this position will be hybrid and based out of the firm's Boca Raton, FL or Providence, RI offices.
Core Responsibilities:
Operational Leadership
Oversee daily operations across all offices, ensuring seamless coordination, scalability, and alignment with strategic goals.
Manage HR functions including recruiting, onboarding, retention, and performance management, while planning future HR initiatives.
Partner with department heads to align staffing with strategic priorities and maintain high-performing teams.
Direct facilities management, vendor partnerships, and operational logistics, while identifying innovation opportunities to enhance efficiency and collaboration.
Technology & Process Innovation
Standardize workflows, optimize client intake, and lead initiatives to improve internal coordination and service delivery across all offices.
Implement and adopt technology solutions to enhance efficiency, collaboration, and client service, while partnering with CFO/CIO on data integration and performance tracking.
Financial Management and Resource Allocation
Partner with the CFO and firm leaders to manage budgeting, forecasting, pricing, and profitability, while ensuring strong cash flow and scalable operational planning.
Develop and execute staffing and capacity plans, control operational expenditures, and deliver clear financial and performance reporting to senior leadership.
Risk and Compliance Support
Support the CLO and CCO by aligning operational policies with risk management, monitoring legal and regulatory compliance, and enforcing standards across HR, safety, and administrative functions.
Qualifications:
Executive operational leadership experience in professional services or law firms, with a track record of scaling organizations ($100M+ revenue).
Strong strategic planning and execution abilities, translating firm-wide goals into systems, processes, and staffing that support growth across multiple offices.
Expertise in operational oversight, including HR, finance, technology, facilities, vendor management, workflow optimization, and technology integration.
Exceptional leadership and communication skills, able to collaborate effectively with attorneys and executives in a fast-paced, growth-oriented environment.
The firm has main offices in Boca Raton, FL and Providence, RI, we would be looking for local candidates only or people who are willing to relocate to these areas.
The salary range for this position is $190,000 - $350,000 and does not include benefits and bonus potential. Compensation is determined by a variety of factors including but not limited to the role, function, and associated responsibilities, as well as a candidate's work experience, education, knowledge, skills, and geographic location.
Senior Vice President Development
Operations vice president job in Miami, FL
ROLE: Senior Vice President of Mixed-Use Development
REPORTS TO: Principal and President/CFO
Our Client is seeking a highly accomplished Senior Vice President of Mixed-Use Development to lead and deliver major mixed-use projects across its portfolio. This includes ground-up and redevelopment initiatives spanning multifamily, retail, and hospitality assets, as well as oversight of internal renovation projects across retail, hospitality, and commercial properties. The SVP will assume full lifecycle accountability-from entitlement and zoning to budgeting, design oversight, cost analysis, scheduling, and internal reporting. The role will lead several ongoing projects and drive future pipeline developments from pre-construction through completion. This executive will collaborate closely with internal construction, development, hospitality, design, legal, leasing, branding & marketing, and operations teams to ensure high-quality, cost-effective, and timely execution across all projects.
Roles and Responsibilities
Strategic & Pre-Development Leadership
Lead planning, feasibility studies, cost estimating, and entitlement processes for new developments and redevelopment projects, including residential, hospitality, and mixed-use components.
Coordinate with city officials on zoning, entitlements, and permit approvals to ensure compliance and smooth approvals.
Guide site analysis, conceptual planning, and municipal approval processes, ensuring alignment with public & community space development (playgrounds, parks, shared environments).
Align project objectives with the firm's strategic goals, including seamless integration of condo, mixed-use, hospitality, and retail projects.
Design, Construction & Execution Oversight
Collaborate with internal design and architecture teams to ensure quality, efficiency, and adherence to design standards for multi-tower, mixed-use developments.
Build and direct consultant teams (architects, engineers) and coordinate closely with construction teams for condo, retail (Aventura Mall), and hospitality developments.
Partner with construction leadership on GC selection, scope negotiations, and critical path scheduling.
Oversee hotel, restaurant, and retail integration within hospitality projects and manage design milestones for seamless delivery.
Lead value engineering initiatives to optimize cost, quality, and project performance across all mixed-use and retail components.
Budgeting, Cost Control & Accountability
Own and manage full project budgets for condo, mixed-use, retail, and hospitality projects, ensuring strict adherence to timelines and financial targets.
Develop and track cost analyses, forecasts, and executive updates using appropriate tools and systems.
Lead change management processes and provide ongoing risk assessments to internal leadership.
Project Team & Consultant Management
Lead and mentor internal development staff and project managers assigned to multi-disciplinary projects.
Manage third-party consultants, including architects, planners, and engineers, ensuring deliverables are met.
Conduct regular project meetings, enforce team accountability, and deliver executive-level reporting.
Public & External Representation
Represent the firm in public meetings, including city commissions, design review boards, and stakeholder sessions.
Present project updates to brand partners, joint venture stakeholders, and internal committees as required.
Evaluate potential joint ventures and acquisition opportunities with developers and partners.
Partner closely with legal and general counsel on contracts, zoning compliance, and regulatory approvals.
Requirements
10+ years of experience leading large-scale real estate development projects.
Bachelor's degree in Construction Management, Real Estate Development, Architecture, Engineering, or Urban Planning; Master's degree preferred.
Background in real estate development, construction management, architecture, or urban planning required.
Proven track record delivering complex, mixed-use developments exceeding $100M in value.
Strong expertise in zoning, entitlements, cost estimating, and public-private coordination.
Advanced proficiency in budgeting, scheduling, and consultant management.
Highly skilled in Excel, with the ability to produce clear, detailed reports and professional presentation materials.
Exceptional interpersonal and communication skills, with demonstrated ability to lead cross-functional teams and manage external partner relationships.
Deep familiarity with the South Florida market preferred
Director of Hospital Plant Operations
Operations vice president job in Fort Lauderdale, FL
Community hospital looking to bring on Facilities Management Director! Bonus Incentives!
Ensuring that the all related building systems adhere to Joint Commission standards, as well as local, state, and federal regulatory requirements. Planning and leading environment of care/safety meetings, with potential responsibilities as the safety officer in charge of compliance.
Inpatient hospital only; no emergency dept or clinics.
Directly reports to hospital CEO and Regional Director of Facilities Management.
Preferred candidates with hospital acute care, inpatient rehabilitation, skilled nursing settings.
Hands on Director, familiar with regulatory agencies such as Joint Commission, AHCA, OSHA.
Trade background like HVAC, electrical, maintenance program systems, environment of care and life safety, and NFTA standards national fire.
Direct reports of 2 maintenance techs, 1 food service director (15 staff in food service), 1 environmental services manager (2 staff in Evs).
Vice President of Capital Markets
Operations vice president job in Miami, FL
Empira Group is a leading investment manager focused on real estate investments in the U.S. and Europe, with $10 billion in assets under management. Founded in 2014, Empira offers a vertically integrated real estate investment platform specializing in real estate equity and debt. Our real estate and capital markets experts deliver expertise across every stage of the residential and commercial real estate lifecycle.
Empira is headquartered in Zug, Switzerland, and maintains 13 global offices with a dedicated U.S. team based in Miami, Florida. In-house acquisitions, investment management, asset management, development, construction, and marketing functions oversee the entire value creation process, sourcing and executing the ground-up development of high-quality multifamily and luxury condominium projects. In early 2025, Empira was acquired by Partners Group and operates as an independent real estate investment firm within Partners Group's global platform.
We are seeking a highly skilled and committed professional to play a pivotal role in executing the next phase of our growth strategy in the U.S. The role of VP of Capital Markets will be based out of our Miami office.
Position Overview
The Vice President of Capital Markets will be responsible for all capital formation activities. This individual will cultivate and manage equity investor relationships for residential real estate development projects. This position will lead all investor communications and oversee equity fundraising strategies.
Working in Empira's Miami office, the successful candidate will be part of an ambitious and agile team responsible for driving Empira's growth across the US. The role will suit an ambitious professional who is motivated to deliver results, think strategically, and feel part of the success of the organization from day one.
Your tasks
Be the first point of contact and expand Empira Group's network of institutional and private investors (family offices and high-net-worth individuals) in the US.
Identify, structure, and raise equity capital for fund and individual investment structures.
Contribute to growth across the US and the ongoing internationalization of Empira Group.
Collaborate regularly with Acquisitions and Development teams to support capital raising initiatives and participate in the creation and implementation of marketing activities.
Manage investor lists and correspondence in CRM database, track engagement history and investment preferences.
Travel as needed to meet with existing and prospective investors, attend industry conferences, and conduct site tours.
Cooperate closely with the global Client Solutions/Capital Markets teams and produce regular investor reporting packages.
Identify and analyze market-specific trends, competitor activities, and serve as an internal resource on capital market intelligence.
Your qualifications
Bachelor's degree in business administration, economics, or related field, MBA, and/or CFA desirable.
10+ years' experience working with institutional investors.
Track record of raising capital for similar investments.
Deep personal network including an extensive range of contacts among institutional and private investors and the broader ecosystem.
Excellent problem-solving, presentation, and analytical skills.
Integrity, strong personal values and work ethic, and professional maturity, as well as a high level of self-initiative.
Excellent communication skills and ability to write clearly and concisely.
Our offer
Young, dynamically growing company with flat hierarchies
Dedicated and motivated team
Attractive compensation and benefits package
Training and personal development opportunities
Modern offices in central locations
We look forward to receiving your application!
Equal Opportunity Statement
Empira Group is committed to diversity in its workforce and is proud to be an equal opportunity employer. Empira Group considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected status.
Director Asset Management
Operations vice president job in Miami, FL
A private real estate investment group with a fast-growing portfolio of design-driven, hospitality-influenced commercial assets is hiring an Asset Manager to take ownership of day-to-day performance, elevate operational standards, and drive long-term value creation across a collection of high-visibility properties.
This is a hands-on, execution-focused role for someone who operates with precision, polish, and a Fortune-500 standard of reporting and accountability. You will oversee financial performance, capital improvements, leasing progression, tenant delivery, and the organization of all property management functions.
This is not a corporate environment. You will work directly with senior leadership, acting as the right hand in structuring, systemizing, and optimizing a portfolio that blends commercial real estate with hospitality-level experience.
What You Will Lead
Operational Excellence and SOP Creation
Build and implement property-level and company-level SOPs
Elevate reporting standards and operational visibility across the portfolio
Systemize processes to transform the platform into a best-in-class, Fortune-500-style operation
Financial Performance and CAM Management
Full ownership of financials, CAM reconciliations, forecasting, and variance reporting
Ensure accuracy, discipline, and timely delivery of all financial documents
Partner with accounting to keep all property-level numbers clean and audit-ready
CapEx, Repairs, and Tenant Buildouts
Oversee capital improvements, property repairs, and tenant buildouts (typically under 1M)
Manage vendors, contractors, timelines, and quality standards
Ensure projects are executed with speed, accuracy, and cost control
Leasing Support and Tenant Delivery
Partner with leasing from LOI through lease execution, design review, buildout, and tenant opening
Ensure all steps of the tenant lifecycle are frictionless, fast, and professionally managed
Act as the asset's point of accountability for tenant readiness
Team and Property Management Oversight
Ensure all property management departments are organized, aligned, and high performing
Oversee accounting coordination, maintenance teams, vendor relationships, and on-site operations
Hold teams to a polished, luxury-grade service standard
Architectural and Plan Review
Review drawings and plans, identify risks, and escalate issues early
Coordinate with design, architects, and contractors to ensure alignment with asset goals
Luxury and Brand Experience
Maintain a polished presence that matches the standard of the assets
Ensure properties deliver a hospitality-influenced, premium user experience
What We're Looking For
Strong financial and CAM expertise
Deep experience across tenant buildout, CapEx, and property improvements
Ability to manage leasing progression end-to-end
Skilled at creating structure, SOPs, and organizational clarity
Capable of overseeing property management teams and elevating performance
Confident reviewing plans, identifying issues, and coordinating solutions
Polished, detail-oriented, and comfortable representing a luxury brand standard
Thrives in an entrepreneurial, founder-driven environment
Why This Role Is Different
High visibility directly with ownership
A portfolio that blends commercial real estate with hospitality-grade experience
Room to build, shape, and influence systems and standards from the ground up
Non-corporate, fast-moving environment with real autonomy and impact
Vice President of Investor Relations
Operations vice president job in Boca Raton, FL
The Vice President of Investor Relations (VP of IR) is a key leadership team member responsible for developing and leading a robust investor relations and corporate communications function that enhances shareholder value and strengthens Titan's reputation in the capital markets. This role is the primary bridge between the company's executive leadership and the investment community, including current and prospective institutional investors, equity analysts, debt holders, credit agencies, and Titan Cement International stakeholders.
The VP of IR will lead the articulation of the company's business model, growth strategy, financial performance, and ESG commitments, ensuring alignment and transparency across all communications. The role will also take ownership of external corporate messaging, media engagement, and reputation management, playing a critical role in shaping Titan America's public profile in the U.S. and contributing to the group-level investor strategy for Titan Cement International.
Reporting to the CFO, this role may be based in Boca Raton, Florida, or Norfolk, Virginia.
Key Responsibilities
Investor Relations Strategy & Capital Markets Engagement
Lead the design and execution of a comprehensive investor relations program that supports fair valuation and enhances the company's credibility with the investment community.
Act as a trusted advisor to the CFO and CEO on investor sentiment, shareholder activism risk, capital allocation strategy, and peer positioning.
Serve as the primary point of contact for investors and analysts, responding to inquiries, cultivating relationships, and proactively communicating company developments.
Prepare and oversee all investor-facing materials including:
Quarterly earnings announcements, scripts, call logistics, and Q&A preparation
Investor decks, fact sheets, and supplemental disclosures
ESG and sustainability performance reporting (in coordination with Titan Cement International)
Coordinate with Titan Cement International's investor relations team to ensure consistency and accuracy of disclosures and messaging across markets.
Market Intelligence & Financial Storytelling
Monitor market trends, industry developments, sell-side analyst models, and competitive benchmarks to provide insights to senior management and shape IR strategy.
Synthesize operational and financial results into a clear, compelling narrative for external audiences.
Analyze shareholder composition, trading activity, and valuation metrics to inform targeting strategies and investor engagement.
Partner with the finance team to model earnings forecasts, KPIs, and scenario analyses that support investor communications.
Corporate Communications & Public Messaging
Develop and implement an integrated corporate communications strategy that supports Titan America's business objectives, brand identity, and stakeholder engagement.
Manage relationships with media outlets, journalists, trade press, and external PR advisors to proactively shape coverage of Titan America.
Lead the development of speeches, media statements, op-eds, and press releases for key announcements, crises, or thought leadership.
Act as company spokesperson when appropriate, representing Titan in public forums, panel discussions, and industry conferences.
ESG & Sustainability Communications
Work closely with ESG, operations, and technical teams to ensure transparent reporting and storytelling around Titan America's decarbonization roadmap, circular economy practices, and sustainability goals.
Support alignment with Titan Cement International's sustainability disclosures (e.g., CDP, TCFD, GRI) and drive stakeholder understanding of the company's environmental and social commitments.
Executive Support & Internal Alignment
Brief and coach executive leadership and board members on investor perceptions, analyst expectations, and capital market conditions.
Provide detailed feedback from investors to inform strategic planning, financial reporting, and messaging priorities.
Collaborate across functions-Finance, Legal, Strategy, Operations, HR, and Sustainability-to ensure messaging accuracy and regulatory compliance.
Lead and mentor a high-performing team to build internal capability in IR, communications, and stakeholder engagement.
Qualifications & Experience
Bachelor's degree in Finance, Accounting, Economics, Communications, or related field. MBA or CFA preferred.
Minimum 12 years of experience in investor relations, equity research, investment banking, or corporate finance, ideally within the building materials, construction, manufacturing, or industrial sectors.
Strong understanding of GAAP and IFRS accounting standards, valuation methodologies, and capital markets.
Demonstrated ability to translate complex financial and operational data into strategic messaging for external stakeholders.
Exceptional written, verbal, and interpersonal communication skills.
Prior experience with ESG reporting, shareholder activism, M&A communications, and media relations is highly desirable.
Strategic thinker with strong business acumen, leadership presence, and executive credibility.
Willingness to travel periodically for investor meetings, site visits, and corporate events.
Please visit ******************** for more information on Titan America LLC.
Head of Retail Operations Excellence
Operations vice president job in Miami, FL
A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot's trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbappé, Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others.
As Head of Retail Operations Excellence at Hublot, you will lead the strategic vision and operational execution for North America's retail network, championing operational innovation and efficiency that reflect Hublot's pioneering “Art of Fusion” philosophy. Reporting directly to the VP of Sales, you will be responsible for defining, standardizing, and elevating all retail operational processes to deliver seamless, luxury experiences and maximize profitability across all boutiques.
Key Responsibilities:
Lead the development, implementation, and continuous improvement of Hublot's retail operations standards, policies, and procedures to ensure brand consistency and operational excellence.
Oversee vendor management and in-store hospitality logistics, ensuring every element-from bespoke packaging to curated client gifting-embodies Hublot's luxury and innovative spirit.
Direct inventory control and the Business Consignment Watch Program, maintaining precise oversight of iconic, limited-edition, and exclusive product lines. Develop and enforce robust loss prevention strategies and controls across all boutiques to safeguard Hublot's valuable inventory, consignment programs, and assets while fostering a culture of vigilance and accountability.
Develop and enforce robust loss prevention strategies and controls across all boutiques to safeguard Hublot's valuable inventory, consignment programs, and assets while fostering a culture of vigilance and accountability.
Collaborate with Finance on budgeting, invoicing, and purchase order approval processes, optimizing costs while maintaining impeccable service levels.
Utilize data-driven insights by preparing operational reports and analyses to identify opportunities for efficiency gains and process optimization aligned with bold business goals.
Partner with Human Resources to lead the onboarding, development, and performance management of retail operations teams, fostering a culture of creativity, resilience, and customer-centric innovation.
Build and sustain authoritative relationships with boutique managers and cross-functional teams to ensure unified execution of operational initiatives and exceptional client engagement.
Spearhead high-impact boutique events and customer experience programs that highlight Hublot's artistic collaborations, sports partnerships, and material innovations, deepening brand loyalty and market influence.
Drive change management efforts, adapting operations to dynamic market conditions with agility and a bold mindset reflective of the Hublot ethos.
Champion the fusion of traditional luxury retail and technological advancements, implementing innovative tools and experiential elements that redefine the in-store client journey.
Ensure boutiques are fully trained by coordinating with HQ to implement, monitor, and refine training programs.
Qualifications:
Over 10 years in leadership experience in luxury retail operations, preferably in premium watchmaking or comparable categories.
Proven track record of elevating operational performance and delivering large-scale process improvements.
Strong business acumen paired with analytical skills to interpret complex operational data and craft actionable strategies.
Exceptional organizational, interpersonal, and communication skills with the ability to influence at all levels.
Deep passion for luxury hospitality, client experience excellence, and the ability to inspire and engage diverse teams.
Demonstrated agility in a fast-paced, innovation-driven environment, with unwavering commitment to brand values.
Travel 30-50%
Full Time position with Benefits
Location: Miami, FL
Senior Director, Credit & Lending
Operations vice president job in Miami, FL
Sr. Director, Credit & Lending Operations
Custom Capital - Remote (U.S.)
About Us
Custom Capital is a vertically-integrated commercial real estate origination platform that connects high-net-worth investors with institutional-quality Absolute NNN (triple net lease) investment opportunities nationwide.
We're not a broker. We're not a developer. We function as a shared family office-sourcing deals, performing full due diligence, assembling equity, coordinating financing, and managing every step from LOI to close. Our members get 100% ownership of cash-flowing commercial properties with truly zero landlord responsibilities.
Operating remotely with a tech-driven platform, we outpace traditional brokers with faster execution, better terms, and institutional-grade processes. Our investments range from $2M-$25M, and we've experienced 200-300% YOY growth with over $350M in transactional value expected this year.
We're building an elite team to match our ambitions.
The Role
We're looking for a Sr. Director, Credit & Lending Operations to drive execution excellence in our lending function. This is an execution-focused leadership role for someone who thrives on managing multiple deals, delivering complete loan packages, and keeping lenders happy through responsive, professional communication.
You'll manage concurrent transactions, coordinate lender outreach, assemble bank-ready submissions, and ensure nothing falls through the cracks. This role reports to our Head of Credit & Lending Operations and offers a clear growth path to VP as you develop strategic capabilities and the company scales.
What You'll Do
Manage Deal Packaging: Assemble complete loan submissions-lease abstracts, tenant financials, construction budgets, and credit presentations-ensuring everything is accurate and ready before lender outreach.
Execute Lender Outreach: Strategically determine which lenders to engage for each deal based on the deal profile, lender appetite, property location, borrower location, and overall credit considerations. Track submissions, manage follow-up communications, and keep deals moving through credit committee.
Support Underwriting & Due Diligence: Prepare DSCR/NOI reconciliations, respond to lender questions within 24 hours, and coordinate appraisal scheduling. Ensure credit packages are defensible and complete.
Maintain Lender Relationships: Manage day-to-day communications with community banks, regional lenders, and credit unions. Track lender preferences and feedback to improve future submissions.
Track Pipeline & Metrics: Maintain accurate pipeline data in Monday.com, track term sheet progress, and provide regular updates to leadership. Contribute to departmental KPIs.
Coordinate Cross-Functionally: Work with Acquisitions, Investor Relations, and Transactions teams to ensure lending activities align with deal timelines-including tight 1031 exchange deadlines.
Who You Are
5-8 years in CRE lending, loan operations, or capital markets, with exposure to NNN retail, industrial, or single-tenant properties preferred. Not multifamily-only or hospitality-only backgrounds.
Loan packaging experience with community banks, regional banks, or credit unions. You know what a complete submission looks like and why it matters.
Absolute NNN/single-tenant exposure-you understand lease structures, tenant credit, and how Absolute NNN transactions differ from other asset classes.
Underwriting fundamentals-working knowledge of NOI, DSCR, cap rates, and lease evaluation. You can prepare and reconcile financial exhibits.
Strong communication skills-you're responsive, professional, and know how to keep lenders and internal stakeholders informed.
Process-oriented and detail-obsessed-comfortable managing 15-20 concurrent deals using Monday.com, HubSpot, and Slack.
You'll Thrive Here If You...
Excel at execution-you take pride in getting things done right the first time.
Value fast-paced, performance-driven environments-with clear accountability and visible impact.
Want to grow into senior leadership-this role has a clear path to Senior Director and VP.
Are comfortable with ambiguity-you can operate effectively while processes are being refined.
Communicate proactively-you surface issues early and keep everyone informed.
Why Join Us?
Clear Growth Path: This is a launching pad, not a dead end. Demonstrated performance leads to Senior Director and VP opportunities.
Learn From the Best: Work directly with experienced leadership and develop strategic capabilities while mastering execution.
High-Value Deal Exposure: Work on $2M-$25M commercial transactions across the U.S. in a rapidly growing platform.
Elite Environment: Join a team that values speed, precision, and initiative-and rewards top performance.
Competitive Compensation: Base + variable compensation commensurate with experience and performance.
Ready to accelerate your career?
Apply now.
Plant Operations Manager
Operations vice president job in Fort Lauderdale, FL
As the Operations Manager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence.
Key Responsibilities
Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards.
Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization.
Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals.
Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement.
Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization.
Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes.
Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations.
Cost & Resource Management: Prepare, monitor, and manage operational budgets, focusing on efficiency, waste reduction, and cost optimization.
Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery.
Qualifications
Bachelor's degree in Engineering, Operations Management, or a related field (MBA or Six Sigma certification a plus).
7+ years of progressive operations or manufacturing leadership experience.
Proven success implementing Lean Manufacturing and continuous improvement initiatives.
Strong knowledge of production planning, quality systems, and EHS compliance.
Excellent leadership, communication, and problem-solving skills.
Experience in HVAC, marine, or related manufacturing industries preferred.
Operations Manager
Operations vice president job in Miami, FL
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Directs and coordinates activities of warehouse and transportation operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clear reporting on the period GM report is a key requirement, with clear actions for deficiencies as well as opportunities. The report should prompt an open discussion of all other issues as well as responsible reporting on the period report. A clear insight into the working of the branch and the company should be the outcome.
Directs all warehouse and transportation operations, closely interacting with department associates.
Reviews results of warehouse and transportation operations, compares them to budget. Works Branch General Manager, to take corrective actions to achieve results.
Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules.
Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results.
Responsible for all areas of inventory control and implementing BakeMark Best Practices.
Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock. Schedules and supervises all repairs as needed, to include review of bids, and subsequent service agreements. Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of operations department.
Responsible for managing food safety and security for the branch.
Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken.
Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations.
Directs salvage of products identified as damaged or spoiled.
Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied.
Works closely with union representatives at bargaining unit Branches. Serves as first point of contact for union communication and grievances.
Treats all customers (both internal and external) with respect, courtesy, and kindness.
Upholds and complies with policies and attitudes adopted by the company.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties may be assigned to meet Company goals.
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Operations Manager
Operations vice president job in Miami, FL
JOB TITLE: Operations Manager
REPORTS TO: General Manager
Job Purpose:
The Operations Manager is responsible for working closely with the Store Manager to support the long-term strategic vision for the TOM FORD Store and the day-to-day business operations, including coaching and management of the non-Selling employees, supporting sales target achievement and delivering top client experience through sound operational procedures, processes, policies and strategies.
Tasks & Responsibilities:
Product & Stock Management:
Maintain sales floor and BOH to the highest standards, in-line with Brand guidelines
Manage all consignment activities, COG's, negatives and on hands for store
Facilitate transfers to support optimal sell-thru and support zone success
Minimize stock damages thru strong stock management and ensuring excellence in BOH
Conduct regular inventory cycle counts as directed and communicate proactively with corporate office on inventory issues
Monitor merchandise pricing and ensure accuracy
Ensure exceptional standards of all stock areas, including well-organized and maintained stock areas that enable strong selling and a fast and seamless client experience
Store Operations & Process Management:
Monitor Company policies and compliance matters; ensure adherence to policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures
Ensure the store is secure and oversee compliance with all opening/closing procedures
Train, coach, and lead all associates in the execution of operations tasks, including all POS procedures, returns, alterations, shipping & receiving, and all other operational tasks
Follow the Company operational guidelines and polices at all times
Ensure the safety of the Store and its Employees is a priority at all times
Open and close the Store as needed
Work with the General Manager to ensure optimal staffing across all departments by effectively managing schedules to maintain appropriate coverage
Parter with Finance to ensure all Accounts Payable & Receivable processes are managed accurately and in a timely manner
People & Talent Development
Work with Store Leadership to develop strong market talent pipelines; identify, recruit, and retain top talents in all non-selling roles
Support the Store Performance Management process: ensure clear expectations are set and that talents are rewarded for top performance; work with General Manager to correct underperformance as needed
Create a safe and inclusive workplace for employees and clients
Participate in store meetings to discuss goals, performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates
Support a high energy and a positive work environment; maintain a fair, consistent, and equitable set of standards to inspire and motivate the team
Skills, Competencies & Requirements
5-8 years of retail Operations experience required; preferably in a luxury environment
Strong entrepreneurial spirit, initiative, and commercial ability
Deep knowledge of the luxury industry with a high level of fashion sensitivity
Availability to work during Store hours of operation, including nights, weekends, and holidays, as needed
Ability to maintain presence on selling floor for long periods as needed
Strong interpersonal, communication, organization, and follow-through skills
Capacity to motivate, train and develop a sales and operations team
Ability to create high energy and a positive work environment.
Successfully work and manage time in a dynamic and fast paced environment
Must be able to operate all equipment necessary to perform the job, including Microsoft Excel, Word, PPT and Microsoft Teams, POS and phone systems, cash register and all other office equipment as needed
Ability to lift or carry (pushing/pulling) up to 25 pounds (or more).
Ability to bend, stoop, reach or squat to handle and stock merchandise
Ability to stand or walk for long periods (4-6 hours)
Operations Manager
Operations vice president job in Miami, FL
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: Operations Manager
POSITION SCOPE:
We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use.
Responsibilties
Participate in inventory cycle counting and use active problem solving to investigate discrepancies.
Investigate and resolve negative on hands
Follow up on open transfers to ensure completion
Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns.
Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor.
Monitor internal inventory movement via transfers.
Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor.
Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty.
Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed.
Ensure timely communication with management and sales team regarding new arrivals and product replenishment.
Monitors the After Sales, Before Sales and product return processes.
Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image.
Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments.
Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines.
Manage courier relationships to monitor shipments and file claims when necessary.
Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed.
Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work.
Confirm product details, quality level and assembly accuracy before processing.
Work with sales team and fulfill all orders and maintain systems for up-to-date information.
Administer quality checklist and validate using brand standards.
Accurately document all inventory movement for orders.
Log and track customer returns for repair using Repair Tracker.
Monitor and log unfulfilled work orders and track incomplete orders
Complete tasks and projects assigned by Store Management.
Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency.
Review operations processes and performance, recommend solutions for improvement as needed for store efficiency.
QUALIFICATIONS:
Minimum of high school degree, bachelor's degree preferred.
Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience
Mac proficient, advanced excel skills and knowledge of design programs a plus
Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes
Strong written and verbal communication skills
Self-starter and multi-tasker
Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational
Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team
Operations Manager
Operations vice president job in Fort Lauderdale, FL
Resource 4 Floors is South Florida's premier provider of flooring services for commercial projects, specializing in corporate offices, healthcare spaces, and higher education facilities. With over four decades of expertise, we offer tailored solutions from concept to completion, emphasizing sustainability and excellence for lasting results.
Resource 4 Floors offers competitive salaries and benefits, including 401K with matching benefit, Medical Premium contributions. This position is also eligible for vehicle and phone expenses reimbursements and annual bonus.
Job Summary:
The Operations Manager is responsible for overseeing all flooring installation projects, managing a diverse team of flooring mechanics, junior mechanics, helpers, and delivery associates, and ensuring the smooth operation of the warehouse. This role entails coordinating with project supervisors, maintaining inventory, ensuring adherence to safety and quality standards, and fostering effective communication between teams and clients.
Key Responsibilities:
Team Leadership and Development:
Supervise and lead the flooring installation team, including Senior Flooring Mechanics, Junior Mechanics, Apprentices, and Delivery Associates.
Train and mentor staff on installation techniques, safety protocols, and company standards.
Monitor team performance and provide feedback to improve skill levels and efficiency.
Project Management:
Oversee the planning, scheduling, and execution of flooring installation projects from start to finish.
Review all new projects in Monday.com, assigning appropriate supervisors and teams based on project complexity and requirements.
Collaborate team members to align project timelines and resource allocation.
Price out labor for complex or large-sized projects to ensure accurate budget estimates and effective resource management.
Warehouse Management:
Oversee the daily operations of the warehouse, including the organization and management of flooring materials and tools.
Ensure accurate inventory tracking, storage, and handling of materials to prevent loss and ensure timely availability for projects.
Coordinate with suppliers for material orders and manage incoming shipments, ensuring all materials meet quality standards.
Quality Assurance:
Conduct regular inspections of installations to ensure compliance with company standards and client expectations.
Address and resolve any installation defects or issues promptly, ensuring corrective actions are implemented.
Maintain documentation of quality checks and installation progress.
Safety and Compliance:
Enforce safety protocols and ensure that all team members use personal protective equipment (PPE) as required.
Conduct safety training sessions and maintain records of safety incidents.
Ensure compliance with local and industry safety regulations.
Documentation and Reporting:
Ensure accurate completion of project documentation, including timelines, estimates, and progress reports.
Utilize project management tools (e.g., Monday.com, Exak Time) to track project statuses and team hours.
Analyze project data to identify trends and areas for improvement.
Resource Management:
Manage inventory of flooring materials and tools, ensuring they are organized and readily available for installation teams.
Oversee the maintenance and proper storage of tools and equipment used in flooring installations.
Ensure the warehouse is clean, organized, and compliant with safety standards.