Senior Director, Client Service
Operations vice president job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Senior Director, Client Service, Media
Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk
About the role
The Senior Director role is a strategic leadership position responsible for overseeing a portfolio of high-value accounts and guiding strategic account teams. This individual acts as a senior advisor to executive-level stakeholders, influencing investment decisions and driving multi-year growth plans. The role combines deep expertise in media research and analytics with executive engagement and commercial accountability.
Primary Responsibilities
Oversee a portfolio of high-value accounts; manage and lead small portfolio teams or strategic account teams to deliver exceptional client outcomes.
Serve as a senior advisor to executive-level stakeholders; influence strategic investment decisions through evidence-based insights.
Accountable for retention of portfolio and responsible for multi-year growth plans, cross-sell strategies, and achievement of significant revenue targets.
Lead executive-level research initiatives; synthesize primary, secondary, and advanced analytics into actionable narratives for senior decision-making.
Optimize resource allocation and deliver operational efficiency across portfolio teams; shape best practices for quality delivery at scale.
Represent Kantar in industry forums and enterprise-wide initiatives; champion innovation in media analytics and cross-platform measurement.
Develop and nurture high-performing teams by identifying, mentoring, and advancing top talent through a culture of continuous learning and collaboration.
Essential Knowledge & Experience
7+ years in media research, analytics, or consulting with proven success in executive-level engagement.
Expertise in digital ecosystems, cross-platform measurement methodologies, creative quality, and/or placement and audience insights.
Strong command of advanced research techniques, including attribution, ROI modeling, and audience segmentation.
Advanced ability to synthesize complex data into compelling narratives for executive audiences.
Proven ability to shape strategic investment decisions and drive commercial outcomes.
Track record of delivering multi-year growth plans and achieving significant revenue targets for an account portfolio.
Demonstrated success in managing senior client relationships and leading high-performing teams, including direct management of a team of 3 or more professionals.
Ability to navigate fast-paced agency or complex client environments, balancing strategic depth with delivery efficiency.
Bachelor's degree in market research/marketing or related social science and analytic subject areas. Masters preferred
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Senior Manager, Commercialization Operations & Business Effectiveness
Operations vice president job in Plainsboro, NJ
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role
As Genmab advances toward its 2030 vision of delivering our own medicines to patients, the Senior Project Manager will play a key role in turning that vision into reality. Embedded within the Commercialization Operations & Business Effectiveness (CO&BE) team, this individual will be a visible leader and trusted partner to cross-functional stakeholders-driving clarity, alignment, and execution across high-impact initiatives.
The Senior Project Manager will serve as an active leader and contributor to key commercialization projects, partnering closely with Marketing leads and cross-functional teams to connect strategy to delivery. This role will work hand-in-hand with Commercialization colleagues to drive innovation and operational excellence across critical business areas, including: Launch Readiness, Alliance Coordination, Strategic & Tactical Planning, Governance, and Continuous Improvement.
This is an ideal role for someone who thrives in dynamic, cross-functional environments-someone who leads through influence, brings structure to complexity, and keeps teams focused on what matters most.
This role reports to the Associate Director, Commercialization & Business Effectiveness, based in Princeton, NJ.
Responsibilities
Leads with initiative and a strong sense of ownership across project discipline and strategic focus in Commercialization efforts. Operates as a self-directed driver who proactively structures project work, escalates risks, and enables informed decision-making across cross-functional teams.
Leads commercialization and launch readiness initiatives in partnership with the Marketing lead as a high-impact project leader, shaping direction, aligning stakeholders, and ensuring execution.
Partners closely with Project Leads to co-develop and operationalize cross-functional plans, identifying overlaps, streamlining workstreams, and coordinating with alliance partners.
Ensures clear project strategy and visibility across cross-functional stakeholders.
Ensures effective collaboration, including efficient and outcome-driven team meetings, agendas, guide discussions, and track follow-ups that drive accountability.
Maintains and communicates accurate project timelines and status updates, working with stakeholders to keep deliverables on track and risks mitigated.
Creates the conditions for a high-performing team, building momentum, clarity, and cohesion across cross-functional collaborators.
Owns project documentation and communications, ensuring updates are clear, timely, and tailored to executive and governance audiences.
Embody and model Genmab's culture of accountability, curiosity, and collaboration in how you lead and deliver.
Requirements
BA/BS required plus 5 years' experience; MBA plus 3 years' experience or other related advanced degree strongly preferred.
3-5 years of experience in a pharmaceutical or biotech company is required.
Experience in-market approval and/or commercial launch phases is required.
3-5 years PM experience managing global and in market cross-functional project management, including process improvement / change initiatives.
Proven ability to drive complex, interdependent projects by managing timelines, budgets, and resolving cross-team issues.
Strong collaboration skills with a track record of aligning cross-functional teams and driving outcomes.
Oncology/Hematology experience is strongly preferred.
Moreover, you meet the following professional requirements:
You bring a proactive mindset and a strong sense of ownership, spotting what needs to be done and driving it forward with clarity and purpose.
You connect across levels and functions, guiding teams toward shared outcomes through credibility, empathy, and clear communication.
You follow through with impact, ensuring goals are met and people stay connected to the outcome.
Strong communication skills and confidence engaging across levels, from team discussions to leadership forums.
A structured, organized approach to managing complexity, with a focus on clarity, accountability, and momentum.
Skill in building, owning, and adapting project timelines, while keeping workstreams aligned and stakeholders engaged.
Sound judgment when sorting through competing inputs, with the ability to prioritize what moves the work forward.
Attention to detail with an eye on the bigger picture, balancing tactical execution with broader goals.
Curiosity and a drive to ask better questions, always looking for smarter ways to work.
Comfort navigating ambiguity and shifting priorities in a fast-moving, cross-functional environment.
For US based candidates, the proposed salary band for this position is as follows:
$124,320.00---$186,480.00
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives.
When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for:
401(k) Plan: 100% match on the first 6% of contributions
Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance
Voluntary Plans: Critical illness, accident, and hospital indemnity insurance
Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave
Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support
Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
Senior Vice President of Property Management
Operations vice president job in New York, NY
Job Title: Senior Vice President of Property Management
Salary: $175,000 - $225,000
Skills: Property Management, Leadership, Business Development, Client Relationship Management, Multifamily Operations
About the Real Estate Company / The Opportunity:
Our client, a dynamic and rapidly growing boutique property management firm in New York City, is redefining the landscape of property management. Known for their hands-on approach, entrepreneurial spirit, and exceptional service, they manage over a large portfolio of condominiums, cooperatives, multifamily, and mixed-use rental buildings with a Manhattan focus. This is an exciting opportunity to step into a senior leadership role, contribute to the firm's growth, and help shape the future of property management in New York City.
Responsibilities:
Provide leadership and mentorship to managing agents, driving operational excellence across the firm.
Oversee new property management accounts, ensuring seamless onboarding and service delivery for new condominiums and cooperatives.
Collaborate with the President on daily operations, strategic planning, and long-term growth initiatives.
Develop and execute new business strategies, pitching and securing prospective clients to support expansion goals.
Build and maintain strong relationships with boards, property owners, and high-net-worth clients, serving as a trusted advisor.
Manage major capital improvement projects, mechanical system upgrades, and renovations.
Must-Have Skills:
Proven leadership experience in property management, including condominiums, cooperatives, and mixed-use buildings.
Expertise in managing large-scale capital improvement projects and renovations.
Strong business development capabilities, with a track record of pitching, winning, and growing client relationships.
Exceptional communication skills with the ability to engage sophisticated clients and stakeholders.
Nice-to-Have Skills:
Master's degree in Finance, Business Administration, or a related field.
Experience working in a boutique or entrepreneurial property management setting.
Knowledge of NYC property regulations, including Local Laws impacting real estate management.
Strong analytical skills to support data-driven decision-making and strategic planning.
A polished and professional demeanor that exceeds industry standards.
Vice President of Risk Management
Operations vice president job in New York, NY
We are seeking an experienced VP of Risk/Insurance with a strong background in the Construction or AEC industry to join a long-standing, family-owned firm in New York City. As the organization continues to grow, this role will serve as the sole Risk & Insurance Subject Matter Expert, reporting directly to the CEO/President and carrying forward the legacy of a 20-year predecessor.
In this position, you will oversee all insurance, claims, and risk management functions across active and upcoming construction projects. You'll work closely with project teams, subcontractors, and clients, ensuring compliance, mitigating exposure, and supporting field operations with a consultative, solutions-oriented mindset. This opportunity is ideal for someone deeply familiar with construction risk, project setup, OCIP/CCIP environments, COIs, and complex claims handling-someone ready to fully own the risk function and eventually build out a team as the company continues to expand.
Essential Responsibilities Include:
Reviewing trade contractor insurance certificates and policy forms for compliance with project and company requirements
Reviewing and approving insurance documentation and signatory authorization
Collaborating with subcontractors and brokers to resolve insurance discrepancies and ensure appropriate coverages and endorsements
Supporting trades and brokers in securing acceptable liability policies
Maintaining project insurance and accident logs
Managing claims documentation, tendering to carriers, and tracking defense/indemnification obligations
Overseeing property damage and liability claim resolution
Partnering with Site Teams, Trades, and adjusters throughout the claims process
Conducting safety kickoff meetings
Maintaining litigation logs
Preparing renewal submissions for Cyber, Crime, Professional Liability, D&O, Pollution, and Fiduciary Liability policies
Reviewing issued binders and renewal policies, ensuring alignment with requirements
Securing necessary policy endorsements
Requirements:
Bachelor's Degree required
Minimum 10 years of insurance experience with strong exposure to COIs, policy review, and claims administration
AEC/Construction industry experience is required
Note: Qualified candidates will be contacted within 2 business days. Applicants who do not meet the criteria will remain on file for future opportunities.
#PHILLYAFT 47155
Chief Operating Officer
Operations vice president job in New York, NY
Job Title: Chief Operations Officer
Duration: 3+ months (Possible Extension or Potential FT Conversion)
Shift: 9:00 AM - 5:00 PM
Schedule: 5 days per week, 40 hours per week, 8 hours per day
Pay Range: $150 - $170/hr. on W2
Job Summary:
Under direction of the Chief Executive Officer, it exercises wide latitude of independent judgment and initiative in supervision of overall administration and management. Serves as Deputy to the Chief Executive Officer and assumes full responsibility and authority in areas delegated. May direct a group of services such as Operations, Facilities Management, Ancillary Services, Clinical Operations, Emergency Management etc.
Qualifications & Skills:
Required Skills & Experience
5 years of Chief Operations Officer is required in a large acute care facility.
6 years of full-time experience in senior business or public administration; OR
Experience as a Hospital Administrator in a position of direct responsibility for total operations or major parts thereof in a hospital setting including substantial exposure in meeting community needs.
Extensive working knowledge of hospital administration, laws and regulations pertaining to hospital operations.
Education
Master's Degree from an accredited college or university with a specialization in Hospital Administration, Business Administration, Public Health, Hospital Health Care, Medical Administration or a related program.
Job Responsibilities:
Oversees and participates in the planning and, development of programs, policies and procedures, and evaluation/monitoring of the goals established by the Chief Executive Officer.
Supervises the implementation of programs and policies concerning Client Medical Center operations and assists in coordinating activities between facility staff and corporate office.
Ensures Client Medical Center remains compliant with standards, regulations and ready for inspections by accreditation agencies involving delivery of health care services.
Recommends purchase of supplies and equipment for Client Medical Center consistent with policies governing purchase procedures.
Recommends construction and alteration programs, including acquisition and replacement of facility equipment consistent with policies.
Schedules and conducts and/or participates in regular interdepartmental and departmental meetings. May designate hospital departmental representatives for medical staff and multi-disciplinary committees to facilitate effective communication lines within the hospital.
Assists the CEO in maintaining cooperative relationships with professional groups, external agencies and regulatory bodies.
Participates in the development, maintenance and implementation of a hospital management reporting system that provides adequate and timely data for program planning and evaluation purposes.
Fosters a culture of accountability and service excellence by establishing appropriate work performance standards, evaluating the work and job performance of staff, providing constructive feedback and developmental tools, and making recommendations for corrective actions, as needed.
Prepares and/or actively participates in the development of the fiscal year expense, revenue and operating budgets.
Ensure operations run within budgetary guidelines, reviews budget requests for areas of operation and monitors related expenses and purchases.
Serves as Chief Executive Director in the absence of the CEO.
Vice President Commercial Leasing
Operations vice president job in New York, NY
The Moinian Group New York, New York, United States (On-site)
Reporting to the owner of the company, this role is responsible for providing comprehensive business solutions including strategic advice on the Real Estate market and industry, leasing activity and project management for the portfolio. The successful candidate will oversee the implementation of plans with external leasing agents, property managers, and internal accounting and finance to ensure continuous full occupancy of the assigned assets at competitive rates.
Responsibilities:
• Maximize property net income through tenant retention strategies and work in collaboration with marketing, and property management
• Negotiate lease terms and approve proposals, offers to lease, lease agreements and other documents relating to incoming and existing tenancies
• Implement owners' strategy to achieve maximum income and manage expenses
• Analyze lease proposals and projects using “Pro-Calc” or Excel to determine effects on overall deal economics
• Establish and maintain a broad network of relationships within the Real Estate community through involvement in leasing related organizations and gatherings
• Generate new prospects for available space by maintaining constant contact with tenants and real estate brokers through meetings, luncheons, presentations, mailings and organized events.
• Report to and keep Senior Management informed on property performance through monthly reports and weekly meetings
• Assess and monitor monthly activity reports, broker mailings, annual leasing and income projections as well as quarterly standard market data packages including market surveys to ensure alignment with business plans
• Provide leadership, mentoring and support to the Leasing Manager and brokers on the team
• Prepare annual budgets which include leasing assumptions for the coming year, commissions, tenant and capital improvements, energy costs, etc.
• Ensure all construction projects are completed to a high quality and on schedule
• Stay abreast of comparable properties, their pricing and competitive positions, to maximize occupancy and financial performance of company's properties relative to the competition
• Work with Legal department to review draft leases, amendments, and, depending on size, become directly involved in lease negotiations
• Coordinates weekly/biweekly leasing calls and with third-party brokers and Investment teams and the distribution of leasing reports
• Participates in the acquisition due diligence process including but not limited to market data analysis, leasing rates, marketing strategy and leasing speed
• Reviews legal documents with in-house counsel
• Provides civic leadership with other property owners in the community and represents the company in the market
Requirements:
• BS/BA required
• Minimum 8-10 years of progressive New York City experience in commercial real estate and previous responsibility for leasing oversight and brokerage
• Excellent negotiation skills to close major leasing arrangements
• Possess strong marketing/sales skills and knowledge of businesses and population demographics
• Excellent interpersonal, presentation, relationship building and influencing skills
• Superior written and verbal communication
• Extensive knowledge in mentoring, coaching and training brokers
• Knowledge and understanding of space planning and tenant improvement process
• Proactive thinking with ability to create opportunities and add-value
• Property software experience a plus: Argus, Yardi, MRI.
Senior Director / VP of Operations
Operations vice president job in New York, NY
Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors.
As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization.
The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year.
Role Summary
We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams.
The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services.
Key Responsibilities
Lead and manage all day-to-day operations across the clinic, membership and concierge services
Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success
Partner with clinical leadership to streamline care delivery and elevate the patient experience
Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products
Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services
Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy.
Track KPIs across patient satisfaction, team performance, and operational benchmarks
Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele
Collaborate with the sales and marketing division to generate location-specific business growth.
Lead hiring, training, and performance management for non-clinical teams
Develop and manage operational budgets and vendor relationships
Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff
Assist with location expansion strategy and execution
What to Expect / What You'll Do
Lead and manage the daily operations of the healthcare facility
Oversee and manage operations and membership and concierge services staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
Qualifications / Skills
8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality
Experience overseeing teams of 10-20+ across multiple functions
Strong background in building operational infrastructure and scaling service businesses
Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment.
Deep understanding of high-end service standards for HNW clients
Outstanding customer service skills
Healthcare or wellness industry experience strongly preferred
Highly organized, systems-minded, and solution-oriented
Strong leadership, communication, and cross-functional collaboration skills
Compensation & Benefits
Base Salary: $150-$200k per year (depending on experience level)
Performance Bonus: Up to 10%
Health, dental, and vision benefits
Membership perks and longevity testing/treatments
PTO, sick days, and observed holidays
Opportunity to grow with a category-defining brand in the health span space
Position Summary
Position Type: Full-time
Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated)
Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
Vice President
Operations vice president job in New York, NY
The right leadership role should give you influence, visibility, and the chance to shape both a team and a practice. I promise this Vice President - Site/Civil Engineering Practice Lead position offers exactly that. Preview: you'll lead the growth of a site/civil engineering practice, oversee major infrastructure and land development projects, and guide a talented team across New York while shaping the firm's long-term success.
As a senior leader, you'll manage site layout, stormwater management, grading, utilities, roadway design, zoning, and permitting-but your impact will go far beyond technical delivery. You'll drive client relationships, pursue new business opportunities, mentor and develop staff, and represent the firm at industry associations and client-facing events. With direct responsibility for project delivery, financial performance, and business development strategy, this is a role where leadership, strategy, and technical expertise meet.
Why this opportunity stands out:
Lead and expand a civil engineering practice with real regional influence
Collaborate with DOTs, municipalities, and private institutions on high-profile projects
Shape a team's growth through mentoring, staffing plans, and performance development
Oversee both technical excellence and financial performance for lasting impact
Enjoy competitive compensation, stock purchase plans, mentoring programs, continuing education, and community engagement opportunities
Thrive in a collaborative, inclusive culture that values innovation, diverse perspectives, and professional growth
If you're a PE-licensed Civil Engineer in New York with 14+ years of experience in site/civil engineering leadership, project delivery, and client development, this is your chance to take ownership of a key practice area and leave a lasting legacy.
Ready to lead, grow, and deliver at the highest level? Let's connect today.
Director, Healthcare Operations
Operations vice president job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Director Commercial Operations
Operations vice president job in Princeton, NJ
About Us:
Luye Pharma is the US affiliate of an international pharmaceutical company, Luye Pharma Group, Ltd., which trade on HEX. Luye Pharma is focused on commercializing and selling CNS products in the United States. We are committed to improving patient outcomes through innovative therapies and a strong dedication to our core values.
Position Overview:
We are seeking a highly motivated and experienced Director of Commercial Operations to join our growing team. In this role, you will play a critical part in shaping our commercial strategy and operational efficiency, driving initiatives that enhance our market presence and optimize our business processes. A key focus will be on enhancing sales force effectiveness to ensure our sales team is operating at peak performance.
Key Responsibilities:
Strategic Planning: Collaborate with senior leadership to develop and implement commercial strategies aligned with company objectives, including market analysis, revenue growth, target acquisition, data collection, sales territory alignment and market entry strategies.
Sales Force Effectiveness: Design and implement programs to enhance the effectiveness of the sales force, including training, performance metrics, incentive programs, and tools that empower sales representatives to succeed in the field. Conduct assessments to identify skill gaps and areas for improvement. Work with third party vendors to improve data collection and analysis.
Operational Excellence: Oversee the commercial operations function, ensuring processes are efficient, cost-effective, and scalable. Identify areas for process improvement and implement best practices in sales, marketing, and customer engagement.
Sales Support: Support the sales team with tools, resources, and training to enhance sales performance. Analyze sales data to identify trends, opportunities, and areas for growth. Facilitate feedback loops between sales and management to continually refine strategies.
Market Research: Conduct competitive analysis and market assessments to inform product development and marketing strategies. Stay current with industry trends and regulatory changes that may impact operations.
Cross-Functional Collaboration and Project Management: Partner with marketing, finance, regulatory, and research teams to ensure seamless execution of commercial initiatives and projects. Act as a liaison and project manager to coordinate efforts across departments.
Budget Management: Develop and manage the budget for commercial operations, ensuring that all activities are within budgetary constraints while achieving business objectives.
Reporting and Analytics: Establish key performance indicators (KPIs) to measure the success of commercial strategies and sales force effectiveness. Prepare regular reports for senior leadership, providing insights and recommendations based on data analysis.
Team Leadership: Mentor and lead a team of commercial operations professionals, fostering a culture of high performance and continuous improvement. Provide guidance and support for professional development.
Qualifications:
Bachelor's degree in business, life sciences, or a related field; MBA preferred.
Minimum of 5 years of experience in commercial operations within the pharmaceutical or biotech industry or suitable alternative experience working with large amounts of data and perroming complex analyses (e.g., extensive consulting or finance experience in the pharmaceutical industry).
Proven track record of developing and implementing successful commercial strategies, with a strong emphasis on sales force effectiveness.
Strong analytical skills with experience in data analysis, market research, and performance metrics.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
Experience managing budgets and financial planning.
Leadership experience with a focus on team development and performance management.
Knowledge of pharmaceutical commercialization and sales with experience with FDA regulations and compliance is a plus.
Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Chief of Staff
Operations vice president job in New York, NY
A real estate firm is looking for a Project Manager that is comfortable commuting on site 5 days a week.
Responsibilities:
Lead and oversee cross-functional projects supporting Operations, Legal, Finance, and senior leadership.
Oversee project schedules, stakeholder communication, and overall coordination.
Assess and clearly communicate project risks, delays, and potential obstacles-including those related to timelines, budgets, or staffing.
Handle confidential or sensitive special assignments as needed.
Organize and manage external vendors for events, engagements, or project-related needs.
Provide comprehensive project administration, including scheduling project meetings, distributing updates, handling communications, and managing timely invoice submission and expense reconciliation for key initiatives.
Qualifications:
5+ years of experience in Project Management
Ability to problem solve
Ability to communication between multiple teams
PMP Certification
Director of Operations
Operations vice president job in New York, NY
Required Skills & Experience
- 5+ years of experience managing complex operational workflows ideally in a home care or healthcare setting - Strong skills in designing, implementing, and improving operational processes. - Proven ability to lead cross-functional teams and foster a culture of accountability. - Experience leading and collaborating with marketing departments - Ability to manage relationships across multiple stakeholders with competing priorities.
Nice to Have Skills & Experience
- Experience in home health industry
Job Description
Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization. This position does not include oversight of finance, billing, IT, HR, compliance, or business development functions.
Senior Director of Perioperative Services
Operations vice president job in New York, NY
A leading New York City health system seeks a Senior Director of Perioperative Services for their hospital in Brooklyn. As a key member of hospital leadership, the Senior Director of Perioperative Services provides visionary direction and strategic oversight for all surgical and procedural operations. This role ensures the delivery of exceptional, patient-centered care through operational excellence, clinical innovation, and staff empowerment. The Senior Director drives performance across quality, safety, efficiency, and patient experience metrics, while fostering a collaborative and inclusive environment that supports professional growth and organizational success.
Key Responsibilities:
Lead and manage all aspects of perioperative nursing operations, ensuring compliance with regulatory, accreditation, and organizational standards.
Develop and implement strategic plans and quality initiatives to improve patient outcomes, efficiency, and the overall surgical experience.
Design and monitor departmental budgets, staffing models, and resource utilization to ensure fiscal responsibility and optimal performance.
Foster a culture of excellence, accountability, and continuous improvement rooted in diversity, equity, and inclusion.
Build and sustain collaborative relationships with physicians, surgical teams, and hospital leadership to achieve shared clinical and operational goals.
Oversee recruitment, development, evaluation, and retention of nursing leadership and staff, ensuring alignment with professional standards.
Utilize data-driven decision-making to enhance quality, safety, patient satisfaction, and productivity metrics.
Promote evidence-based practice, research, and innovation to advance perioperative nursing standards.
Serve as a visible and accessible leader who models professionalism, integrity, and clear communication.
Ensure compliance with collective bargaining agreements and foster a fair, transparent work environment.
Qualifications:
NYS Licensed Registered Nurse
Doctoral degree in Nursing (DNP)
Certification in Nursing Leadership preferred (NE-BC)
Minimum 5 years of progressive nursing leadership experience in perioperative services within a hospital.
Salary: $200,000 - $270,000
Please email resume to: abarnett@noorstaffing.com
Operations Manager
Operations vice president job in New York, NY
AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale
our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are
expanding the operational foundation that will support our next chapter of growth. With
additional retail and office spaces coming online, we are assembling a best-in-class team to
help define and elevate the brand's operational excellence across every touchpoint.
Role Overview
We are seeking a highly organized, hands-on Operations Manager to build, manage, and
continuously improve the core operational infrastructure of the company. This individual will
oversee logistics, inventory, warehouse operations, office management, and overall operational
workflow across HQ, studio, and retail.
The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing
processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot
a delivery when needed.
Key Responsibilities
1. Logistics Management
Oversee inbound and outbound logistics, including freight forwarders, customs brokers,
carrier relationships, and returns logistics.
Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders.
Develop systems for freight tracking, documentation, and operational reporting.
Support hands-on execution when needed (e.g., shipping boxes, receiving materials).
2. Inventory Management
Maintain accurate inventory across warehouse and studio locations.
Lead cycle counts, reconciliation, and stock investigations.
Build scalable processes for inventory accuracy and stock integrity.
Participate in hands-on tasks such as inventory counts and organization.
3. Warehouse & Fulfillment Operations
Manage the hourly shipping associate, ensuring strong day-to-day workflow and
adherence to packaging and brand standards.
Oversee daily order flow, replenishment, returns processing, and general throughput.
Monitor and improve efficiency, quality control, and physical organization within
warehouse and studio spaces.
4. Retail Operations Support
Support operational readiness for new store openings and ongoing retail operations.
Oversee store supplies, stock flow, back-of-house processes, packaging, and
store-to-studio communication.
Collaborate with retail, merchandising, and production teams to ensure clean execution
across channels.
5. Facilities Coordination
Support the Manager of Construction and Facilities on maintenance needs, vendor
Coordination, and small-scale HQ, store, and workshop projects.
6. Office Management & HQ Operations
Ensure the HQ environment is organized, functional, and aesthetically aligned with the
brand.
Oversee supplies, space setup, utilities, mailroom processes, and general office
workflows.
Implement systems that maintain operational excellence and support team productivity.
7. Customer Service (Escalations)
Handle operational escalations from customer service, ensuring quick resolutions related
to shipments, returns, and product accuracy.
Partner with ecommerce and customer experience teams to refine and improve internal
processes.
What We're Looking For
Experience & Skills
4-7 years of experience in operations, logistics, warehouse management, or supply
chain; experience in consumer goods, fashion, or luxury strongly preferred.
Strong understanding of logistics workflows (freight, customs, carriers, tracking).
Experience managing warehouse operations and small teams.
High operational rigor and attention to detail; comfortable in a fast-growth, startup-style
environment.
Ability to build procedures from scratch and continuously improve existing systems.
Strong communication and cross-functional partnership skills.
High level of comfort with hands-on work and physical tasks.
Attributes
Resourceful, proactive, and solution-oriented.
Thrives in a dynamic environment with shifting priorities.
Balances strategic thinking with willingness to get involved at the ground level.
Highly organized, reliable, and committed to operational excellence.
Appreciates a well-run, beautiful physical environment and its impact on brand
experience.
Why Join AFLALO
This is a rare opportunity to help build the operational backbone of a new luxury brand from the
ground up. You will work directly with leadership, influence key systems and processes, and
contribute to an ambitious and creative company in its most formative stage.
Operating Room Manager
Operations vice president job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Director of Business Operations
Operations vice president job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Ecommerce Operations Manager (Ref: 193306)
Operations vice president job in New York, NY
Title: Ecommerce Operations Manager
Salary: $110,000 - $115,000 per year base + benefits
Industry: Retail
Contact: ********************************
The E-Commerce Operations Manager is responsible for optimizing and overseeing daily online retail operations to ensure seamless customer experience and efficient business processes. This role bridges merchandising, fulfillment, customer service, marketing, and technology teams to drive operational excellence, improve efficiencies, and support revenue growth. The ideal candidate is highly organized, analytical, and experienced with e-commerce systems, logistics workflows, and data-driven decision-making.
Job Responsibilities:
Oversee daily site functionality ensuring product accuracy, pricing updates, promotional setup, and customer experience alignment.
Manage product uploads, categorization, site navigation, and inventory feeds.
Conduct regular QA of product pages, checkout flows, landing pages, and site search.
Partner closely with warehouse/fulfillment team to ensure accurate and timely order processing and shipping.
Monitor order flow, backorders, cancellations, and operational bottlenecks; develop solutions to prevent service interruptions.
Manage reverse logistics, including returns processing and exchanges workflow improvements.
Track and report KPIs including order volume, fulfillment SLAs, return rates, conversion friction, and operational costs.
Develop dashboards and operational scorecards to support ongoing improvement initiatives.
Serve as a key user and administrator for e-commerce platforms, OMS, WMS, and related tools.
Participate in platform enhancements, testing, and integrations with third-party apps.
Job Requirements:
Bachelor's degree in Business, Supply Chain, Operations, or related field.
3-6 years of e-commerce operations or supply chain experience (retail or consumer goods preferred).
Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce, Salesforce Commerce Cloud).
Experience with OMS, WMS, ERP and/or marketplace integration tools.
Experience with 3PL management.
Familiarity with digital analytics platforms (Google Analytics, Looker, Tableau).
Advanced Excel / Google Sheets proficiency; comfortable analyzing data and building reports.
Excellent organizational, communication, and project management skills.
Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.
Operations Manager
Operations vice president job in New York, NY
We are a luxury lifestyle brand rooted in lingerie and sexual wellness brand that inspires confidence, independence, and imagination and celebrates intimacy. When we launched in New York in 2005 as an experiential mecca for insiders seeking a refined perspective on sensuality and seduction, we quickly built an iconic reputation -one whisper at a time. With fabrics sourced from the finest mills across the world, and delicate pieces handcrafted in our New York City atelier with couture-like precision, every KIKI DE MONTPARNASSE piece feels luxurious, unique, and subtly provocative. Covet. Experience. Enjoy.
JOB PURPOSE
At KIKDM, you will be the primary point of contact in the Operations chain for our wholesale customers, the Operations Manager is responsible for managing the full back lifecycle of wholesale orders-from ensuring orders are edited post entry if necessary, to invoicing customers, to ensuring receivables are being met according to customer terms.
This role demands frequent communication, both written and verbal, with wholesale partners and internal stakeholders. It involves strong teamwork and close collaboration with multiple departments across the organization.
You will operate in a fast-paced environment, performing a variety of tasks to ensure the timely and accurate fulfilment of KIKIDM products.
RESPONSIBILITIES
Account Management
· Prepare and edit order confirmations and send to customer
Raise orders for replenishment and store openings/events
Process cancellations, credits, debits, returns of faulty and non-faulty goods
Work closely with the accounts receivable team to reconcile invoices/investigate discrepancies/raise proforma invoices / follow up accounts credit release
Support with other customer fulfilment activities in retail and outlet channels as required.
Provide daily activity reports as needed by the business, leadership or account
Production Team/Transportation
Monitor order to shipment flow to ensure timely shipping and coordinate with wareshouse. Work closely with transportation team and manage customer delivery booking in partnership with carriers.
Prepare shipments according to customers' requirements, export procedures and provide instructions to wareshouse. Request updates on available goods/QC release etc.
Arrange and coordinate returns as required.
Order Management
Participate in communication of shortages, vendor delays and re-timings etc to the region/customers.
PERSONAL PROFILE
Required
Operations experience within the fashion industry
Very good to advanced Excel skills in order to produce reports and interpret large amounts of data
Excellent verbal and written communication skills
ERP experience
Understanding of order lifecycle activities
Understanding of shipping and credit processes
Basic understanding of logistics functions
Understanding of logistic and warehouse operations
Previous experience working with international customers
Understanding of imports/exports
Healthcare Operations Manager- MultiUnit- Bronx
Operations vice president job in New York, NY
Healthcare Operations Manager
+MEDRITE Urgent Care
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences.
The Center (Practice) Manager will Report to the Regional Operations Team.
Core Competencies:
Ownership Mentality
o Shows personal commitment to organizational mission through action.
o Follows through on commitments, takes accountability for actions, and ensures others do the same.
o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
Acts with Urgency
o Quickly assesses challenges, counters with solutions, and is confident under pressure.
o Quickly adapts to changes in situations and can adjust approaches.
o Anticipates obstacles and plans accordingly.
Exudes Positivity
o Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
o Builds strong constructive relationships with people similar and different from self.
o Remains positive in the face of obstacles and adversity.
Job Description:
The Center (Practice) Manager will:
· Communicate effectively across all channels of the organization.
· Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
· Enter their schedule into the Core scheduler monthly.
· Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
· Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
· Collaborate with providers in the center on an ongoing basis to ensure team alignment.
· Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
· Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
· Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
· Onboarding and training new team members.
· Quickly address performance issues with the District Manager and Human Resources Business Partner.
· Respect Confidentiality at all levels.
· Assessing talent and creating a succession plan for team members using resources and career development plans.
· Coach and provide feedback on performance with consistency.
· Seek ways to recognize and reward the performance of team members.
· Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.)
· Address patient concerns and feedback with immediacy.
· Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
· Manage the financial resources for the assigned center in partnership with the Center Manager.
· Ensure the Occupational health journey is flawlessly executed.
· Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
· Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
· Creating schedules and processing payroll for centers.
· Ensure compliance with all standard operating procedures within the assigned center.
· Ensure the quality of lab processes in partnership with providers and medical assistants.
· Assume other duties as assigned and warranted.
Functional Competencies:
• People
o Builds Effective Teams:
§ Attracts Top Talent.
§ Drives Engagement of all team members.
§ Develops Talent.
§ Patient Focus.
• Performance:
o Drives Results
§ Persists in accomplishing goals and objectives despite obstacles and setbacks.
§ Has a track record of exceeding goals.
§ Helps others achieve results.
• Process:
o Operational Excellence
§ Anticipates and executes changes in policies, practices, and trends.
§ Leverages knowledge of business drivers to execute strategy and guide the team's actions.
§ Plans and prioritizes work to meet commitments aligned with organizational goals.
§ Ability to apply the right resource to the correct process.
Salary: $65,000- $75,000
Minimum Qualifications:
· Bachelor's degree or equivalent. ( Healthcare Preferred)
-Leadership Experience Required.
· Ability to lead by example and model the way.
· Strong written and verbal communication skills.
· Excellent organizational and time management skills.
· Minimum of 45 hours per week.
· Ability to cover and support staff shifts as necessary.
· Ability to adapt to a fast-paced environment.
· Keen attention to detail.
· Problem-solving and troubleshooting skills.
· Comfortable in a fast-paced environment.
· Leadership experience required.
· Excellent oral and interpersonal skills.
· Excellent communication skills.
· Proficient with MS Excel, Word, and PowerPoint.
*Benefits
· Outstanding growth opportunities.
· Paid Time Off.
· Medical, Dental, and Vision Insurance.
· 401k match.
Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urgent Care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
NYC Resident Experience & Operations Manager
Operations vice president job in New York, NY
Easy Living Spaces - New York, NY (On-Site)
About Us
Easy Living Spaces is a fast-growing real-estate company providing furnished apartments for international students and young professionals in New York City, Miami, and Los Angeles. We focus on creating flexible, high-quality living experiences with exceptional customer service and well-maintained homes. We are looking for a driven, reliable, and professional Resident Experience & Operations Manager to support our NYC portfolio. This role is hands-on, tenant-facing, and central to our daily operations in New York.
Job Overview
As the NYC Resident Experience & Operations Manager you will be the primary in-person representative of Easy Living Spaces in New York. You will oversee on-site property tasks, handle maintenance needs, complete apartment inspections, conduct showings, and ensure our units are kept in excellent condition. You will work closely with our internal operations team (Daniela), as well as our systems and processes team (Mike), executing day-to-day workflows that keep our apartments running smoothly and our tenants satisfied. This is a fast-paced and rewarding role for someone who enjoys being on the ground, solving problems, helping tenants, and ensuring apartments look their best.
Compensation:
$48,000 annually, paid bi-weekly
Approximately 4 days per week, but during certain weeks it requires 5 days.
Consistent schedule with occasional flexibility based on move-ins, move-outs, or maintenance needs
Key ResponsibilitiesMaintenance & Property Care
Complete on-site maintenance tasks, minor repairs, and troubleshooting in apartments.
Visit units based on tickets assigned through Buildium and internal systems.
Document completed work with photos and notes.
Ensure apartments are clean, functional, and prepared for move-ins and inspections.
Coordinate with vendors when larger repairs or specialized services are needed.
Operations & Workflow Execution
Follow established systems such as move-out routines, inspection forms, and apartment checklists.
Upload videos, documentation, and inspections to Google Drive or internal folders.
Maintain company standards for cleanliness, safety, and appearance in all units.
Support operational improvements by working closely with our internal team.
Tenant Interaction & Customer Service
Meet tenants in person for maintenance visits or scheduled appointments.
Conduct friendly, professional showings for prospective tenants.
Represent Easy Living Spaces with excellent communication and a customer-first approach.
Assist with move-ins, move-outs, and apartment transitions.
Leasing Support
Conduct apartment tours for company-generated leads.
Highlight apartment features, answer questions, and provide a positive experience for prospects.
What We're Looking For
Previous experience in property management is great but not needed, maintenance, field operations, hospitality, or a similar hands-on role.
Strong problem-solving abilities and confidence troubleshooting common apartment issues.
Excellent communication and interpersonal skills.
Professional, reliable, and able to manage time independently.
Comfortable using apps and systems (Buildium, Google Drive, Asana, forms, checklists).
Valid driver's license or ability to travel easily across Manhattan.
Why Join Easy Living Spaces
Work with a modern, fast-growing company transforming the rental experience for international students and young professionals.
A supportive team with clear workflows, expectations, and tools to help you succeed.
A highly independent role where your work directly impacts the quality of our homes and tenant satisfaction.
Opportunity for growth as the company expands.