Sr. Operations Manager
Operations vice president job in Nampa, ID
Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
• Bachelor's Degree or 2+ years Amazon experience.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Prior experience with performance metrics, process improvement and Lean techniques.
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
• Degree in Engineering, Operations or related field and MBA preferred
• Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment in stressful situations
• Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Manager Client Services Ops - Majors
Operations vice president job in Meridian, ID
Job DescriptionDescription:
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers.
Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective.
Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment.
Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop strategies and initiatives to enhance and maintain client satisfaction and retention.
Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk.
Facilitate continuous learning opportunities to expand the knowledge base of your staff.
Offer proactive development opportunities aligned with corporate goals and values.
Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values.
Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment.
Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one.
Generate creative solutions and innovative ideas to increase employee engagement and retention.
Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation.
Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances.
This job requires up to 25% travel for internal and/or client-facing meetings
This role is an onsite position
Education and Experience
High School Diploma or equivalent required; Bachelor's degree preferred
2+ years of previous leadership experience in a customer service/customer relationship role
Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs)
Experience with leading other leaders preferred
Previous experience in HCM/Direct Payroll Industry
Experience working with payroll, HCM, or HRIS software
Excellent knowledge of MS Office, including MS Excel
Strong interpersonal skills
Physical Responsibilities:
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Requirements:
Vice President of Service Operations
Operations vice president job in Meridian, ID
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Shift: Monday - Friday 8:00am - 5:00pm
Company Job Description/Day to Day Duties:
You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company.
Essential Duties:
• Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service.
• Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations.
• Ensure BCI maintains current and accurate Provider File information.
• Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner.
• Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations.
• Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices.
• Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals.
• Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations.
• Provide support for effective corporate-wide operations by participating as a member of the Executive Staff.
• Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company.
• Perform other duties as requested by the Executive Vice President Healthcare Operations & IT.
Management Accountabilities:
• Establish division objectives that support corporate goals and produce regular status reports.
• Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget
• Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate.
• Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations.
• Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals.
• Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members.
• Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace.
• Develop and maintain departmental policies and procedures.
Qualifications
Minimum Education/Licensures/Qualifications:
• 10+ years in health insurance industry
• 5+ years management experience
• Bachelor's Degree in Business or Health Insurance Related Field
Preferred Qualifications:
• Master's in Business Administration or Health Insurance related field
VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group
Additional Information
Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153
Vice President of Manufacturing
Operations vice president job in Caldwell, ID
The Vice President of Manufacturing is responsible for leading all aspects of production, supply chain operations, and project management. This role will implement scalable processes, improve operational efficiency, and ensure consistent delivery of high-quality products.
The ideal candidate brings deep experience in manufacturing leadership, change management, and operational strategy, with a strong commitment to continuous improvement and team development. This leader knows that engaging and developing people is the foundation for driving safety, quality, delivery, and innovation, and will build a clear strategy to connect these efforts to results. In partnership with peers, they will drive success by deploying The MCG Way-the company's operating system focused on strategy deployment, process discipline, and continuous improvement.
Accountabilities:
Lead and oversee daily manufacturing operations across multiple facilities to ensure safe, efficient, and high-quality product delivery.
Manage plant-level leadership and cross-functional teams to drive performance, safety, quality, and compliance.
Develop, mentor and engage plant leadership and cross-functional teams to foster engagement, accountability, alignment, and growth while driving performance, safety, quality and compliance.
Drive resource planning, capacity modeling, master scheduling, and production planning to meet customer demand and growth targets.
Identify and implement cutting edge manufacturing techniques, such as Industry 4.0 solutions, to enhance performance capabilities and maximize our competitive edge.
Partner with sales, engineering and finance teams to align manufacturing capabilities with market demands and financial goals.
Execute
The MCG Way
by applying strategy deployment and process discipline across JTS operations, in collaboration with the Central Operations Operational Excellence leader.
Build people-focused strategies that connect engagement and development to measurable business outcomes through the MCG way.
Establish and manage governance for strategy execution, including capacity analysis to support data-driven decisions.
Drive a culture of Operational Excellence using Lean Six Sigma to improve all aspects of production, supply chain operations, and project management.
Lead change management by inspiring commitment, creating clarity, and engaging employees in the journey-connecting people and performance to deliver sustainable results.
Champion Visual Factory for JTS Operations, adhering to MCG Standards and practices while collaborating with Central Operations Operational Excellence leader.
Use KPIs not only to measure outcomes but to coach leaders and teams on behaviors that drive those results.
Oversee supply chain strategy, including procurement, vendor management, logistics, and materials planning.
Collaborate with the Central Operations Supply Chain leader to align enterprise-wide supply chain goals and initiatives.
Lead Project Management teams and instill a culture of customer obsession through sustainable project execution practices.
Implement best-in-class project management processes, inclusive of structured customer feedback loops and post-project reviews.
Model and develop customer-obsessed leadership behaviors, ensuring project management teams engage employees in connecting daily work to customer value.
Partner with senior leadership on long-term strategic planning and capital investment decisions.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Attributes
Have Humanity: You lead with empathy and foster a people-first environment. You actively mentor and develop teams, listen to their needs, and help them grow. You ensure people feel connected and engaged by creating clarity and a sense of shared purpose, always linking their daily work to a larger, more meaningful customer value.
Be Transparent: You lead with open communication and make data-driven decisions. You use KPIs to coach leaders and make performance expectations clear and actionable. You establish clear governance for strategy execution and partner with other teams to share information openly, ensuring everyone understands the "why" behind decisions and is aligned on goals.
Drive Innovation: You constantly seek and implement new and better ways of working. This involves adopting cutting-edge manufacturing techniques to stay ahead of the competition. You use methods like Lean Six Sigma to continuously improve processes and implement best-in-class practices with structured feedback loops to ensure ongoing learning and growth.
Be Resilient: You maintain performance and adapt to challenges. You manage the complexity of overseeing operations across multiple facilities, ensuring consistent delivery despite obstacles. You lead with clarity and commitment during times of uncertainty to help your teams navigate change and stay focused on performance.
Always Reliable: You are consistent and deliver on commitments. You strategically plan resources and production so you can consistently meet customer demand, and you show dependability by executing strategies with discipline and process adherence.
Grit: You show passion and perseverance in the long-term pursuit of goals. You lead teams with a focus on sustainable execution practices that go beyond a single project's completion. Your partnership on long-term strategic planning and your persistent championing of standards demonstrate a deep, unwavering commitment to the company's future.
Required Knowledge/Experience:
Bachelor's degree required (Business, Operations, Supply Chain, or related field).
10+ years of progressive leadership in a manufacturing environment.
Proven experience managing large-scale production and cross-functional teams.
Experience implementing and managing quality systems (Lean, Six Sigma, ISO, etc.).
Demonstrated success leading organizational change and process optimization.
Strong financial and operational acumen.
Proven ability to create and sustain a culture of safety, accountability, and employee engagement.
Track record of developing, coaching, and advancing leaders and teams.
Deep understanding of end-to-end manufacturing operations and production management.
Experience with ERP systems and manufacturing software tools.
Strong leadership and people development skills.
Ability to connect people engagement and operational performance to customer success.
Effective communicator with the ability to influence at all levels.
Analytical mindset with a data-driven approach to decision-making.
Experience in vendor and supply chain relationship management.
Demonstrated ability to lead through change by building trust, clarity and commitment.
Strategic mindset with the ability to shape long-term operational strategies while delivering near term results.
Supervisory Requirements
Direct oversight of site and/or plant managers, supply chain and project management teams.
Responsible for hiring, performance management, training, and team development within the manufacturing function.
Auto-ApplyOperations Manager
Operations vice president job in Fruitland, ID
Job Title: Operations Manager Division: Woodgrain Millwork Posting Area: Business Management The Operations Manager shall oversee the location's functions related to manufacturing with a team of over 300 employees. The Operations Manager is responsible for the effective and successful safety performance, management of labor, productivity, continuous improvement, and quality control. Ensure safe and efficient operations for all departments. Formulate and implement departmental short and long-term plans consistent with company objectives for assigned department(s). Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carries out supervisory responsibilities in accordance with company's policies and applicable laws. Organizes the budget of the company in collaboration with the Plant Manager.
The Operations Manager brings the necessary characteristics to thrive in Woodgrain culture and exemplifies the company values of Integrity, Servant Leadership, and Respect for People, Safety, and Exceeding Customer Expectations.
Duties & Responsibilities:
* Must work consistently to maintain safe and healthy working conditions and adhere to proper operating practices and procedures designed to prevent injury and illness.
* Run a safe, injury/accident-free workplace.
* Communicate with the safety department to ensure all processes remain compliant with OSHA and other governmental regulations.
* In conjunction with cross functional resources, develop optimum capacity, efficiency, and profitability through the facilities and equipment improvements.
* Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
* Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, system transactions, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends.
* Review, prioritize and classify scheduling workload in support of plant and division business objectives.
* Builds organizational capability, while providing overall direction and accountability.
* Champion supporting the plant's policies, objectives and goals.
* Achieve operating performance targets and improvements including cost reductions and reduced lead times.
* Accountable for providing accurate shipment forecasts and achieving forecast.
* Actively work development plans for all employee reports.
* Maintains and improves employee relationships with all personnel to ensure a progressive workforce, striving for continuous improvement.
* Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employee performance appraisals; addressing, employee performance and corrective action plans; employee motivation and rewards.
* Implement lean principals to achieve low-cost production and high quality through each manufacturing phase.
* Provide input to support functions, as they relate to process improvement and programs implementation.
* Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
Requirements:
* 5+ years' experience in a production manufacturing or similar environment.
* 3+ years' experience in manufacturing/operations with previous management responsibilities required.
* Preferred - Experience in Lean or Six Sigma practices and philosophy.
* Strong working knowledge of ERP systems (SAP) and reporting tools.
* Proficient in Microsoft Office including Excel, Word & Outlook and ability to learn and instruct others on software applications.
* Strong leadership skills and passion to share your knowledge and coach your team.
* Strong knowledge of production processes in a lean manufacturing environment.
* Ability to work effectively with all levels of the organization.
* Excellent communication and human relations skills and the ability to lead and motivate subordinates.
* Administrative skills to include planning, coordinating, team building, communication, organization and time management
* Ability to develop leadership skills, including planning, implementing, monitoring, and reporting; problem solving, decision making, and negotiating.
* Ability to define and analyze problems and develop timely and effective solutions, evaluating relevant facts to judge and form conclusions.
* Must be available as needed to support a 24-hour a day operation.
Physical Demands:
The physical demands and work environment are representative of a typical office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift or move up to 25 pounds.
Travel:
Travel requirements are sporadic, but less than 10% of the time.
Relocate to Botswana: CEO (Fintech)
Operations vice president job in Idaho City, ID
Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community.
Role Overview
The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach.
Job type: Full time/ Permanent
Workplace: On-site
Location: Botswana
Relocation to Botswana is a must
Requirements
Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred.
Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services.
Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion.
Strong understanding of financial regulations, AML/KYC requirements, and risk management principles.
Experience in strategic partnerships, investor relations, and stakeholder management.
Excellent leadership, communication, and negotiation skills.
Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics.
Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors.
Strategic thinking and problem-solving skills.
Strong leadership and team-building capabilities.
Excellent financial acumen and business judgment.
Strong negotiation and stakeholder management skills.
Ability to drive innovation and adapt to emerging financial technologies.
Effective decision-making under uncertainty and complex business environments.
Responsibilities
Strategic Leadership & Business Growth:
Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability.
Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion.
Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs.
Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions.
Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners.
Financial Performance & Risk Management:
Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency.
Develop and execute financial plans, budgets, and forecasts to achieve business objectives.
Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks.
Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Operational Excellence & Technology Innovation:
Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability.
Drive operational efficiency and digital transformation to enhance customer experience and business scalability.
Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations.
Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions.
Leadership & Team Management:
Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement.
Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement.
Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace.
Align team objectives with overall company goals to drive efficiency and high performance.
Regulatory & Compliance Oversight:
Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services.
Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices.
Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations.
Benefits
Competitive executive salary with performance-based incentives.
Executive perks, travel allowances, and professional development opportunities.
Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.
Chief Operating Officer
Operations vice president job in Meridian, ID
Job Description
CHIEF OPERATING OFFICER
About the Role
We've built something special at Thomas Cuisine: an amazing culture, teams that care deeply, and a mission that actually means something. Our commitment to REAL food, genuine service, and enduring relationships isn't just a tagline-it's how we work.
Now it's time to scale.
We're looking for a Chief Operating Officer (COO) who can take our strong foundation and help us grow while staying true to who we are. You'll lead a talented
operations team across corporate dining, healthcare, senior living, education, and professional sports. You'll also guide the development of scalable systems and help evolve our operating models to meet what's next.
This role is about building the right systems and playbooks-smart, scalable, and values-aligned-without turning us into something rigid or generic. We believe in structure and standards, but we also believe in flexibility, creativity, and doing what's right for our people and those we serve. We're looking for someone who thrives in complexity, leads with clarity, and brings energy and high expectations to the table.
If you're fired up about REAL food that fuels people and operations that scale with purpose, we want to meet you.
What You'll Do
Oversee operations across our national footprint, ensuring consistency, quality, and exceptional experiences in every location through exceptional team and client relationships.
Design and implement systems, tools, and processes that enable growth while protecting what makes Thomas Cuisine unique.
Operationalize our REAL food values. Support culinary and procurement leaders to ensure these standards are reflected in every order guide, every dish, and every location.
Lead innovation in how we serve. Develop new operating models and services that meet evolving client needs and create long-term value.
Ensure our teams deliver consistently excellent food and service. Strengthen client relationships by showing up with solutions, follow-through, and care.
Develop and support high-performing, mission-aligned operations leaders. Create a culture of excellence, accountability, and personal growth.
Lead with discipline and data. Ensure operational decisions reflect strong financial management for both Thomas Cuisine and our client partners.
Align our supply chain strategy, REAL food commitments, and operational practices.
Who You Are
A multi-unit operations leader with 10+ years of experience in food service, hospitality, or contract services
Comfortable in the boardroom, the kitchen, and the field
A systems thinker who understands the balance between consistency and flexibility
Financially fluent and results-driven, with a strong grasp of KPIs and P&Ls
A creative problem-solver, who imagines solutions beyond what's been done
Passionate about food that nourishes and connects people
A clear communicator who leads with both candor and respect
A natural coach who develops talent and builds strong teams
Excited by growth and ready to help shape what's next
Willing and able to travel 50-75% to support our teams and clients
Ideally resides in one of our core markets: Boise ID, Salt Lake City UT, Denver CO, Dallas TX, San Francisco CA, Los Angeles CA, Seattle WA, Phoenix AZ, or Chicago IL
Why Thomas Cuisine
We're privately held, mission-driven, and growing with purpose. Our teams believe in REAL food, in building meaningful relationships, and in doing things the right way. If that sounds like your kind of place, we'd love to start a conversation.
Environmental Services / Custodial Operations Manager 1
Operations vice president job in Nampa, ID
Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for St. Luke's Hospital located in Nampa, ID Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions.
These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
At Sodexo Health Care, patients are the heart of everything we do.
Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.
What You'll Dodrive client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringexperience leading and managing a team;experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;experience analyzing data, presenting and effectively communicating to all levels within the organization related to training, leading hospital committees and change management;in-depth knowledge of housekeeping systems and procedures;experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;scheduling flexibility to work an afternoon shift Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
AVP, Risk Control
Operations vice president job in Mountain Home Air Force Base, ID
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary
The AVP, Risk Control - Marine is responsible for delivering expert risk engineering and loss control services for a diverse portfolio of Builder's Risk, Cargo, and other Inland accounts. This role supports underwriting decisions and client risk management through risk assessment, technical consultation and development of risk improvement strategies through the life cycle of the account.
Responsibilities and Accountabilities
* Plan, coordinate, and monitor risk engineering service commitments for assigned accounts, aligning activities with binding, renewal, and /or construction milestones.
* Conduct periodic desktop risk assessments for Builder's Risk projects, including plan/specification reviews, COPE data collection, and review of 3rd party reports in evaluating construction methods, logistics, adjacent exposures, temporary works, and critical operations (e.g., hot work, cranes/rigging, water intrusion controls, theft, etc.)
* Conduct desktop risk assessments using vendor or third-party reports for Cargo accounts, focusing on COPE data collection with special emphasis on site security and cargo handling practices.
* Leverage third-party Property/Marine survey vendors for physical survey work, ensuring quality control and alignment with technical and timeliness requirements.
* Assess catastrophic exposures (windstorm, flood, earthquake, wildfire, convective storm) and the adequacy of contractor mitigation plans (e.g., hurricane readiness, flood emergency action, crane weather protocols, winterization).
* Provide technical consultation to underwriters through risk assessment narratives, risk scoring, and Probable Maximum Loss (PML) including review of delay in completion/start-up exposures.
* Document risk assessment details and conclusions clearly and concisely in a consistent Account Review format that maximizes value to underwriting to support profitable decision making.
* Work with Risk Control Leadership to develop/refine survey forms, templates, guidelines and other documents to strengthen the quality of deliverables to underwriters.
* Develop tailored risk reduction recommendations and strategies for accounts based on the specific hazards, conditions, and nature of the business or project.
* Collaborate with underwriting to create stewardship presentations that focus on tracking key metrics (water intrusion events, hot work compliance, recommendation closure rates) to demonstrate value and loss reduction.
* Monitor industry loss activity for trends, insights, and learning opportunities.
* Deliver underwriter and client education on marine risk topics, including risk awareness and assessment as well as best practices for construction management, cargo handling, security, or other related topics on as needed basis.
* Attend industry conferences with underwriters for educational sessions and relationship building events with brokers and clients.
Required Skills & Abilities
* Risk control experience in both account management and performing onsite surveys and risk assessments.
* Expert understanding of relevant industry standards, such as NFPA, FM, IMO, TAPA, etc.
* Experience assessing risk across multiple transportation modes (rail, truck, vessel, aircraft, barge) and cargo commodity classes.
* Strong analytical, verbal, and written communication skills, with a client-focused approach and business acumen.
* Proficiency with Microsoft Office Suite and ability to learn proprietary systems.
* Ability to work independently and travel up to 10-15% as needed.
* Professional designations such as ARM, CSP, CPP, CFPS, PE, or other related designations are valued but not required.
* Demonstrated commitment to continued learning and application of new concepts.
Education and Experience
* Bachelor's degree in engineering or related field. Relevant insurance industry experience will be taken into consideration.
* Minimum of 10 years' experience in risk control, loss control, or risk engineering within construction, property, marine, or cargo insurance.
#LI-Remote
#LI-AM3
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$135,000 - $181,000/year
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
For Colorado Applicants - The deadline to submit your application is:
November 12, 2025
14400 Arch Insurance Group Inc.
Auto-ApplyDeposit Operations Manager
Operations vice president job in Nampa, ID
The Deposit Operations Manager guides all deposit operations teams for the Bank (i.e., wires, check processing, deposit services, lockbox, automated clearing house, online banking and treasury services, government reporting, deposit fraud loss mitigation, legal processing and research, policy and procedure maintenance and publications, etc.). Builds a team of leaders and subject matter experts in each operational discipline capable of assuming increased responsibilities to support succession planning. May lead the development and enhancement of systems through technology and automation, equipment, or training procedures or programs which will support products and/or services; may participate in various bank committees or bank wide user groups to represent operations department on training or system needs. Proactively participates in Bank efficiency and automation initiatives and provide operations information and expertise with a sense of urgency in support of deployment and improvement of process and/or products.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leads, mentors, and develops effective teams through communication and performance management.
Monitors work queues and prioritizes work to ensure tasks are completed timely and accurately within the defined Service Level Agreement (SLA).
Develops and implements best practices in the areas of payment systems processing, payment related fraud, and operational policies/procedures.
Advocates for change and innovation across the enterprise and identifies and leads the implementation of enhanced products/services/solutions as well as processes to improve quality and efficiency without compromising service levels.
Assists senior management with developing effective systems to ensure risks are identified, measured, monitored, and controlled and compliance requirements are adhered to and followed.
Provides technical and professional assistance, support and troubleshooting for issues related to core and online banking solutions (including those related to treasury services), lockbox services, payment processing, item processing, exception processing, and reconciliation and settlement activities.
Demonstrates experience and knowledge supporting, designing, and implementing deposit, payment systems, online banking/treasury, and branch operations solutions; including, maintaining a thorough understanding of the technical aspects of software applications utilized, transaction flow and payment processing, emerging products and solutions.
Ensures compliance with FDICIA, audit, and payment network requirements (SWIFT, Visa, Mastercard, Nacha, etc.)
Partners with Marketing to evaluate product performance and recommend changes to products or marketing strategy to optimize program performance and ensures changes are communicated to clients. Ensures all deposit, payment-related, online banking and treasury agreements, fee schedules, disclosures, and other client-facing forms are current and compliant with the appropriate regulations and rules.
Develops and maintains department procedures and resources to ensure efficient processes, exemplary service, and business continuity.
Ensures all annual client audits and corporate communications are performed and documented.
Assists in the annual evaluation of deposit product and services pricing, updating as needed to remain competitive and profitable.
Prepares and presents information for management and board reporting, audits and examinations, risk assessments, and other initiatives.
Coordinates with Bank vendors when needed to resolve issues and assists with third party vendor management responsibilities.
Coordinates with the Operations Team, Information Technology Team and Information Security Officer to escalate security issues to stop fraud activity; communicates and recommends fraud solutions to clients and for the bank.
Understands and complies with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious client and/or account activity.
ADDITIONAL RESPONSIBILITIES
Demonstrates high degree of professionalism in communication, attitude and teamwork with internal and external clients.
Demonstrates high degree of quality work, attendance and appearance
Additional duties as assigned as it relates to the position
SUPERVISORY RESPONSIBILITIES
This position is responsible for supporting the oversight of critical deposit operations back office processing; leading a tenured team of 4-5 managers and 15-20 support specialists.
MINIMUM QUALIFICATIONS
10 years banking deposit operations experience required with strong knowledge of digital and online banking products, payment systems (ACH, card, check, wire), lockbox services, operations risk management and regulatory requirements. Technologically inclined with extensive experience with Microsoft Office (Excel, PowerPoint, and Word), core banking systems and related products, awareness of digital trends, and bank industry technology.
7 years progressive leadership experience required.
AAP certification preferred, but not required.
Advanced to expert systems and application knowledge specific to financial services -- preferably the Fiserv suite of core operating systems and applications
Advanced to expert knowledge of applicable financial services regulatory and compliance obligations, rules and regulations, industry standards and practices
Advanced to expert project management and organizational skills; ability to create momentum, foster organizational change, and work with members of senior management
Advanced communication, presentation and writing skills for internal and external audiences
Possess an entrepreneurial business spirit, proactively takes initiative to identify solutions, and executes with a sense of urgency
Ability to lead a team, generate enthusiasm for the bank and to create an environment in which employees are focused on high-quality client service
Occasional travel required
COMPETENCIES:
Adaptability
Communication
Decision Making
Initiative
Innovation
Organization
Professionalism
Results Orientated
Auto-ApplyOperations Manager
Operations vice president job in Nampa, ID
CircusTrix dba
Sky Zone
Operations Manager
Full-time
Onsite
Department: Operations
Reports to: General Manager
FLSA: Exempt
____________________
WHO WE ARE:
At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
____________________
WHO YOU ARE:
You're the glue, the guide, and the go-to. A natural leader who thrives in motion, you balance coaching with accountability and set the tone every shift. When things get busy, you stay steady supporting your team, solving problems, and making sure the energy never drops.
You know how to lead from the floor and manage behind the scenes. Whether it's creating a great schedule, coaching in real time, or stepping into the action, you bring intention, care, and hustle to everything you do.
HOW YOU BRING OUR MISSION TO LIFE:
Lead Daily Execution and Team Success
Supervise Team Leads and frontline team members during scheduled shifts.
Coach in real time to build a team culture of accountability, energy, and care.
Support hiring, onboarding, and training efforts.
Own Shift Flow and Operational Efficiency
Oversee daily park execution - including staffing, guest flow, inventory, and cleanliness.
Collaborate with the GM on labor strategy, scheduling, and safety procedures.
Adapt to real-time challenges to keep operations smooth and seamless.
Deliver Guest Experiences That Wow
Ensure guests feel welcome, safe, and supported from check-in to check-out.
Lead guest recovery when needed and train the team to respond with urgency and empathy.
Support birthday parties, special events, and high-volume guest flow with confidence.
Champion Safety and Brand Standards
Conduct safety walkthroughs and support compliance across all park zones.
Maintain clean, well-functioning facilities and hold the team to brand standards.
Lead by example to create a worry-free, play-filled environment for all.
WHAT YOU BRING TO THE TEAM:
You've got the experience to lead confidently and the mindset to lead with care. We're looking for someone who brings:
Minimum of 2-3 years of formal management or supervisory experience, including direct responsibility for leading teams, ideally in a high-volume, guest-facing industry such as hospitality, entertainment, retail, fitness, or restaurants.
Experience overseeing daily operations, managing teams on the floor, and adapting to shifting priorities in real time
Strong communication skills, you give feedback with care, build trust quickly, and know how to coach in the moment
Comfort with scheduling, labor targets, and supporting operational goals; you understand how day-to-day execution impacts the bigger picture.
A hands-on leadership style, you're not above jumping in to solve a problem, run a shift, or set the tone on a busy day.
Comfortable using technology and operational systems, with basic proficiency in Microsoft Office, POS platforms, scheduling tools, and reporting dashboards; quick to learn and apply new systems in daily operations.
Availability to work evenings, weekends, and holidays - when the park (and the magic) is most alive.
WHY THIS ROLE MATTERS:
As Operations Manager, you're the one who keeps the park in motion. You help the team thrive, support guest joy, and make sure nothing falls through the cracks. You're a steady presence, a quick thinker, and the calm in the storm.
This role is your chance to lead with energy, impact, and heart and to help build something unforgettable, one bounce at a time!
____________________
Compensation range is
$50,000-$54,000
+ bonus based on qualifications, experience, and performance. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements.
Application deadline: November 1, 2025
While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will consider candidates until the position is filled.
CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Auto-ApplyDirector of AI and Innovation
Operations vice president job in Meridian, ID
Our Firm Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don't just work with numbers-we work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services.
At Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand.
We're committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success.
Your Journey
Our team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm's success through collaboration, exceptional service, and continuous growth.
Position Summary:
Our Firm
Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don't just work with numbers-we work with people, building lasting relationships and delivering strategic solutions in accounting, tax, advisory, and wealth management.
At Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand.
We're committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success.
Your Journey
Our team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm's success through collaboration, exceptional service, and continuous growth.
The Director of AI and Innovation will play a pivotal role in shaping the future of our firm through the strategic adoption and integration of artificial intelligence, automation, and emerging industry tools and technologies. Reporting to the CIO, this leader will be responsible for developing and executing a firmwide AI and innovation strategy that enhances operational efficiency, strengthens client service, and positions the firm as a digital leader in the accounting profession. The Director will lead and drive transformative initiatives that align with the firm's vision of combining deep technical expertise with forward-thinking innovation.
The ideal candidate has a blend of business analysis and technology skills to go along with a forward thinking, operational mind set. The ideal candidate is both a strategic thinker and a hands-on technical practitioner capable of assessing emerging technologies and leading efforts to implement and measure change within the organization. This position will play a key role in ensuring the firm stays at the head of the industry through the strategic use of AI and other emerging solutions.
Your Impact (Essential Duties)
Participate in the development and lead the implementation of the firm's AI and Innovation Strategy.
Design and execute a comprehensive AI roadmap that aligns with the firm's strategic objectives and technology vision.
Stay abreast of vendors and technologies impacting the accounting industry. Maintain strategic relationships and monitor vendor roadmaps. Develop plans for evaluating solutions as they progress and mature.
Partner with service line and department leaders to identify challenges and high-value automation and AI opportunities across tax, audit, advisory, accounting services, and back-office functions.
Lead the selection, design, and execution of AI pilot programs, ensuring measurable outcomes that allow for quality decision making for scalability across the firm.
Lead assessments of emerging technologies and platforms and manage enterprise-level implementations.
Lead the AI Sterring Committee and champion a culture of continuous improvement and experimentation.
developing education and training programs that help staff leverage AI responsibly and effectively.
Design AI literacy programs and training initiatives alongside HR to build awareness and drive responsible and effective adoption.
Collaborate with IT security and risk management to ensure ethical, secure, and compliant use of AI and data across all initiatives.
Design and lead change management initiatives that support adoption, process redesign, and measurable performance improvements.
Establish KPIs to monitor the impact of AI and other technologies on productivity, quality, and client experience.
Your Background
Education and Experience
Bachelor's degree in Information Systems, Computer Science, Accounting, Business, or related field.
5+ years of experience in technology, innovation, or data strategy roles - ideally within accounting or professional services.
Demonstrated experience implementing or managing the roll out of AI and automation technologies such as Microsoft Copilot, ChatGPT, Azure AI, or Power Automate.
Demonstrated experience integrating systems through the use of APIs.
Experience leading digital transformation initiatives in a CPA or professional services firm.
Strong understanding of accounting firm operations and service delivery processes.
Proven leadership in cross-functional project management, innovation strategy, and organizational change.
Excellent communication skills, with the ability to translate complex technology concepts into clear business value.
Prior participation in innovation labs, AI centers of excellence, or digital transformation offices preferred.
Skills and Attributes
Strategic thinker with the ability to translate business goals into actionable initiatives.
Strong interest in AI and ability to enthusiastically communicate the value that AI and other emerging technology can bring.
Excellent communication and collaboration skills with both technical and non-technical stakeholders.
Strong project management, problem-solving, and organizational skills.
Other Items
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the job
Sorren is an equal opportunity employer
Pay range $150,000- $175,000
Why Choose Us?
At Sorren, we're invested in your growth-both personally and professionally. We'll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we've designed our culture and benefits to reflect that.
What We Offer*:
Generous paid time off
Comprehensive medical, dental, and vision coverage, plus life and disability insurance
401(k) retirement savings plan
Paid holidays, including a firmwide winter break (December 24 - January 1)
Paid parental leave (available after one year of service)
Mentorship and career development programs
CPA exam support to help you succeed on the path to licensure
Firm-sponsored events and spontaneous team activities
Celebrations to mark milestones like the end of busy season and the holidays
*Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week.
© 2025 “Sorren” is the brand name under which Sorren CPAs, P.C. and Sorren, Inc. and its subsidiary entities provide professional services. Sorren CPAs P.C. and Sorren, Inc. and its subsidiary entities practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Sorren CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients, and Sorren, Inc. and its subsidiary entities provide tax and business consulting services to their clients. Sorren, Inc. and its subsidiary entities are not licensed CPA firms.
Auto-ApplyOperations Manager
Operations vice president job in Horseshoe Bend, ID
Youth Dynamics' vision is to see youth transformed by the power of Christ, integrated into the local church, and impacting their world for Him. This full-time ministry position supports this vision by promoting the ministry through strategic marketing and communication strategies. This position is funded by personal support-raising.
We are seeking to hire a full-time Operations Manager to help fulfill our mission. This person will be responsible to develop, oversee, and supervise all aspects of Youth Dynamics Adventures Operations, including vehicles, equipment and facilities and the associated systems.
If you desire to serve in a Christian workplace and use your skills to help fulfill the mission of Youth Dynamics, this could be a great opportunity for you. This position is an exciting opportunity to join and impact a growing and vibrant Christian organization with a 50+ year history of eternally impacting youth for Jesus.
Reports to: Adventure Director
Supervises: Operations Coordinators and select volunteers
Primary Responsibilities:
Leadership: Lead and facilitate the Operations Team meetings. Develop, oversee, and supervise Operations Team members, ensuring the fulfillment of the Internal Commitments while effectively utilizing Team Decision Making Principles (info sharing, feedback, collaborative).
Administration: Develop and manage the Operations Team strategic plan and budget.
Logistics: Manage and maintain our facilities, grounds, equipment and logistics in a professional manner.
Team Involvement: Actively participate on the local Management Team.
Other responsibilities as assigned by the Director.
Preferred Knowledge, Skills, and Abilities:
Knowledge of maintenance and repair of equipment, vehicles and facility systems.
Skill in construction techniques.
Experience in gear needed for a functional Adventure base.
Working knowledge of standard office procedures and technologies (phone, computer, printer, photocopier, scanner, fax machine, calculator)
Job Requirements:
A degree is not needed for this position, but 3 or more years of experience in operations functions is highly recommended.
Collaborative management style and approach. Strong leadership skills.
Excellent verbal and written communication skills.
Fundraising 100% or more of personal support.
Competencies and Qualifications:
Active and growing relationship with Christ.
Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational, and experiential backgrounds
Attention to detail
Work independently and within a team, with initiative, yet accept direction
Salary and Benefits:
Pay* $42k-64k depending on experience
Health insurance reimbursement options
401k retirement plan - organizational match (up to 3%)
Paid time off
*Compensation: The Support Raising Journey:
Youth Dynamics partners with Via Generosity (********************** to offer the best and most updated training on raising personal support. You will be provided with a personal support raising coach as well as all of the necessary training to successfully:
Raise 100% of salary, benefits, and necessary ministry expenses to meet your financial
Best-in-class training to maintain financial vitality and great donor
Communicate ministry updates and progress to donor
Job Type: Full-Time
Operations Manager
Operations vice president job in Marsing, ID
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AMVAC, an American Vanguard Corporation is a diversified agricultural and specialty products company focusing on crop protection, turf and ornamental markets, and public health applications. We hone our talent, strategy and seasoned experience to better serve the expanding needs of a modern world.
We are seeking an Operations Manager at our Marsing, Idaho to support the daily operations of our manufacturing facility. This role is critical in fostering a culture of safety and continuous improvement, ensuring product quality, and driving operational excellence. The successful candidate will manage, lead, coach, and develop the team while establishing and requiring a collaborative work environment.
Responsibilities:
Oversee manufacturing execution, product quality, raw material receiving, and finished goods shipment through a skilled workforce
Plan, organize, and direct manufacturing and maintenance operations to maximize asset utilization and operational efficiency
Champion continuous improvement initiatives using visual tools, performance metrics, and employee engagement strategies
Collaborate cross-functionally with production, supply chain, quality, commercial, regulatory, and maintenance teams to ensure smooth operations and compliance
Support training and development of personnel, including SOP creation, onboarding, and operational certification
Drive process optimization in chemical manufacturing to enhance yield, efficiency, and cost-effectiveness
Monitor equipment and troubleshoot issues to minimize downtime and maintain peak performance
Analyze production data, report on KPIs, and present actionable insights to senior management
Ensure full compliance with company policies, safety standards, and environmental regulations, while proactively improving safety culture
Partner with quality teams to resolve product specification issues and prevent recurrence through root cause analysis and corrective actions
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Uphold and demonstrate the company's core values in all aspects of leadership and decision-making
Experience Requirements:
3+ years management experience in a chemical process manufacturing environment is preferred
Working knowledge of local, state, and federal regulations which apply to the Facility
Familiarity with regulatory standards and environmental compliance
Lean manufacturing and/or continuous improvement methodology experience is preferred
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Education Requirements:
Bachelor of Science degree in engineering, business, or a related discipline from an accredited institution
BSME preferred
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Skills & Qualifications:
Commitment to safety, quality, and continuous improvement
Knowledge of safety and environmental regulations and a commitment to compliance and workplace safety
Proven leadership and team management experience in a plant or production setting
Strong understanding of manufacturing processes, equipment maintenance, and quality control systems
Demonstrated ability to lead continuous improvement initiatives and apply lean manufacturing principles
Excellent analytical skills with experience in data-driven decision-making and KPI reporting
Strong communication and interpersonal skills with the ability to collaborate across departments
Proficiency in production planning software, ERP systems, and Microsoft Office Suite
Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively
Benefits: AMVAC values our employees and their families. We offer exceptional benefits and invest in our employees future.
Industry leading Medical, Dental, and Vision care for employees and their families
Life and Disability Insurance
Health Savings Account (HSA) / Flexible Spending Account (FSA) programs offered
401(k) Retirement Savings Plans with employer match
Employee Stock Purchasing Plan (ESPP) available
Additional benefits include Vacation & Holiday time off as well as a Wellness program
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
American Vanguard and its subsidiaries AMVAC & AMGUARD have successfully served the results‐driven global markets through development, manufacturing and marketing of products for agricultural and commercial use beginning in 1969. At American Vanguard, we believe in growth, innovation, and opportunity. We understand that a successful business is built on the strength of its people which is why we are dedicated to nurturing talent, fueling success and cultivating potential. American Vanguard Corporation (NYSE: AVD)
Auto-ApplyPharmacy Operations Manager
Operations vice president job in Emmett, ID
* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
* Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
* Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
* Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
* Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
* Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
* At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
* Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
* Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
* Accountable for completion of non-clinical patient calls.
* Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
* Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
* Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
* Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
* Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
* Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
* Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
* Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
* Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
* Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
* Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
* Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
* Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
* Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
* Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
* Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
* Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
* Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
* High School Diploma, GED, or equivalent.
* PTCB or ExCPT certification (except in Puerto Rico).
* Has one year of work experience as a pharmacy technician in a retail or hospital setting.
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
* Requires willingness to work flexible schedule, including evening and weekend hours.
* Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
* Previous people management/ leadership experience.
* Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
Operations Manager
Operations vice president job in Meridian, ID
Are you looking to combine work, fitness and fun? Are you looking for an opportunity to lead and inspire people? Are you energetic, and enthusiastic about helping people meet their fitness goals? Are you looking for growth opportunities and advancement? Then you should come join our team!
AS A MEMBER OF THE CRUNCH FITNESS FAMILY YOU WILL RECEIVE:
A competitive salary with benefits
Complimentary Club membership
Employee discounts
Flexible schedules
At Crunch Fitness we are committed to helping our team members and members to become the best version of themselves. We're changing the landscape of the fitness industry and believe that fitness can be accessible, affordable and a way of life for everyone. There are no Judgments here = not too much or not enough, no stares of disapproval. Here we keep open minds. We are nurturers. We seek only to encourage, empower and entertain. There is no one type. There is no one reason. There is no one way. What we are is a diverse community; what we have is a culture of fun; what there is, is room for everyone; all kinds of people with all kinds of goals who've chosen to reach them with us. We're looking for committed and dedicated individuals to help grow our business, so that we can share and spread our "NO JUDGMENTS" philosophy with more people.
Description :
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience.
Responsible for communicating and upholding company standards and leading by example for delivering the Crunch Fitness "NO JUDGMENTS" philosophy and delivering what our members want most; clean clubs, friendly helpful team members and a highly maintained club
Ensure that team members consistently execute the basics in punctuality, dress code friendliness and cleanliness
Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club
Work closely with club manager to hire, train and develop a strong team of Member Service Representatives, Kids' Club professionals and Porters that deliver on company goals and reflects our "NO JUDGMENTS" philosophy.
Responsible for the successful attainment of department targets (e.g. member service, cleanliness, revenue, and retention)
Work closely with club manager to ensure that the facility is well equipped, and provides a clean and safe environment for both members and employees
Essential Duties & Responsibilities :
Service Management
Ensure that all club members receive exceptional member service experience
Proactively engage club member base, regularly greet and interact with members, and conduct member satisfaction surveys under company guidelines
Resolve member concerns and complaints in a professional manner within Crunch Fitness corporate and club parameters
Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience
Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience
Club Administration
Drive club efforts in achieving revenue goals in Retail, Drink and ancillary revenue
Work with club manager in planning and implementation of promotions and merchandising
Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure
Ensure Kids' Club team members follow all policies and procedures to ensure a safe environment for our member's children ( if club has Kids Club)
Ensures the proper adult to child ratio is enforced in Kids' Club at all times ( if club has Kids Club)
Ensure that only team members who have completed the appropriate training work in Kids' Club
Implement new operational procedures in the club and follow-up with compliance checks by monitoring club systems and employee performance
Mediate club team member relations matters for all club operations team members
Ensure that all systems and standard operating procedures are accurately followed
Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports
Staffing and Development
Maintain a fully engaged and high performing member service team that aligns with company values and goals
Assist club manager to train & develop Front Desk, Kid's Club staff.
Conduct meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities
Coach staff under the guidance of the club manager District Manager and consult with the Human Resources Manager for additional direction when necessary
Qualifications :
1-2 years as customer service / operations
Preferred: management experience in fitness, retail or hospitality industry leading 3-10 employees
Face-to-face customer service experience.
Strong interpersonal and communication skills, including proper telephone etiquette
Possesses strong organizational skills to execute and prioritize multiple tasks
Understands basic record keeping practices and procedures
Experience operating office equipment such as computers, calculators, and photocopiers. Must be computer proficient with basic skills in Word and Excel
Certifications / Educational Requirements :
High School diploma or General Educational Development (G.E.D.)
Bachelor's Degree preferred but not required
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required
Physical Requirements :
Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public
Ability to access and operate Company computer system including prepare documents, enter data into computer system, read reports from a computer data base or email system
Work Environment :
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the environment is occasionally loud
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business
Work Environment :
Must be able to travel by car and airplane up to 10% of the time
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
FUNCTIONAL GROUP Operations
FULL-TIME Full-time
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Auto-ApplyManager Client Services Ops - Majors
Operations vice president job in Meridian, ID
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers.
Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective.
Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment.
Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Develop strategies and initiatives to enhance and maintain client satisfaction and retention.
* Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk.
* Facilitate continuous learning opportunities to expand the knowledge base of your staff.
* Offer proactive development opportunities aligned with corporate goals and values.
* Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values.
* Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment.
* Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one.
* Generate creative solutions and innovative ideas to increase employee engagement and retention.
* Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation.
* Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances.
* This job requires up to 25% travel for internal and/or client-facing meetings
* This role is an onsite position
Education and Experience
* High School Diploma or equivalent required; Bachelor's degree preferred
* 2+ years of previous leadership experience in a customer service/customer relationship role
* Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs)
* Experience with leading other leaders preferred
* Previous experience in HCM/Direct Payroll Industry
* Experience working with payroll, HCM, or HRIS software
* Excellent knowledge of MS Office, including MS Excel
* Strong interpersonal skills
Physical Responsibilities:
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Vice President of Service Operations
Operations vice president job in Meridian, ID
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Shift: Monday - Friday 8:00am - 5:00pm
Company Job Description/Day to Day Duties:
You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company.
Essential Duties:
• Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service.
• Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations.
• Ensure BCI maintains current and accurate Provider File information.
• Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner.
• Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations.
• Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices.
• Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals.
• Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations.
• Provide support for effective corporate-wide operations by participating as a member of the Executive Staff.
• Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company.
• Perform other duties as requested by the Executive Vice President Healthcare Operations & IT.
Management Accountabilities:
• Establish division objectives that support corporate goals and produce regular status reports.
• Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget
• Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate.
• Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations.
• Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals.
• Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members.
• Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace.
• Develop and maintain departmental policies and procedures.
Qualifications
Minimum Education/Licensures/Qualifications:
• 10+ years in health insurance industry
• 5+ years management experience
• Bachelor's Degree in Business or Health Insurance Related Field
Preferred Qualifications:
• Master's in Business Administration or Health Insurance related field
VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group
Additional Information
Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153
Vice President of Manufacturing
Operations vice president job in Caldwell, ID
Job Description The Vice President of Manufacturing is responsible for leading all aspects of production, supply chain operations, and project management. This role will implement scalable processes, improve operational efficiency, and ensure consistent delivery of high-quality products.
The ideal candidate brings deep experience in manufacturing leadership, change management, and operational strategy, with a strong commitment to continuous improvement and team development. This leader knows that engaging and developing people is the foundation for driving safety, quality, delivery, and innovation, and will build a clear strategy to connect these efforts to results. In partnership with peers, they will drive success by deploying The MCG Way-the company's operating system focused on strategy deployment, process discipline, and continuous improvement.
Accountabilities:
Lead and oversee daily manufacturing operations across multiple facilities to ensure safe, efficient, and high-quality product delivery.
Manage plant-level leadership and cross-functional teams to drive performance, safety, quality, and compliance.
Develop, mentor and engage plant leadership and cross-functional teams to foster engagement, accountability, alignment, and growth while driving performance, safety, quality and compliance.
Drive resource planning, capacity modeling, master scheduling, and production planning to meet customer demand and growth targets.
Identify and implement cutting edge manufacturing techniques, such as Industry 4.0 solutions, to enhance performance capabilities and maximize our competitive edge.
Partner with sales, engineering and finance teams to align manufacturing capabilities with market demands and financial goals.
Execute
The MCG Way
by applying strategy deployment and process discipline across JTS operations, in collaboration with the Central Operations Operational Excellence leader.
Build people-focused strategies that connect engagement and development to measurable business outcomes through the MCG way.
Establish and manage governance for strategy execution, including capacity analysis to support data-driven decisions.
Drive a culture of Operational Excellence using Lean Six Sigma to improve all aspects of production, supply chain operations, and project management.
Lead change management by inspiring commitment, creating clarity, and engaging employees in the journey-connecting people and performance to deliver sustainable results.
Champion Visual Factory for JTS Operations, adhering to MCG Standards and practices while collaborating with Central Operations Operational Excellence leader.
Use KPIs not only to measure outcomes but to coach leaders and teams on behaviors that drive those results.
Oversee supply chain strategy, including procurement, vendor management, logistics, and materials planning.
Collaborate with the Central Operations Supply Chain leader to align enterprise-wide supply chain goals and initiatives.
Lead Project Management teams and instill a culture of customer obsession through sustainable project execution practices.
Implement best-in-class project management processes, inclusive of structured customer feedback loops and post-project reviews.
Model and develop customer-obsessed leadership behaviors, ensuring project management teams engage employees in connecting daily work to customer value.
Partner with senior leadership on long-term strategic planning and capital investment decisions.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Attributes
Have Humanity: You lead with empathy and foster a people-first environment. You actively mentor and develop teams, listen to their needs, and help them grow. You ensure people feel connected and engaged by creating clarity and a sense of shared purpose, always linking their daily work to a larger, more meaningful customer value.
Be Transparent: You lead with open communication and make data-driven decisions. You use KPIs to coach leaders and make performance expectations clear and actionable. You establish clear governance for strategy execution and partner with other teams to share information openly, ensuring everyone understands the "why" behind decisions and is aligned on goals.
Drive Innovation: You constantly seek and implement new and better ways of working. This involves adopting cutting-edge manufacturing techniques to stay ahead of the competition. You use methods like Lean Six Sigma to continuously improve processes and implement best-in-class practices with structured feedback loops to ensure ongoing learning and growth.
Be Resilient: You maintain performance and adapt to challenges. You manage the complexity of overseeing operations across multiple facilities, ensuring consistent delivery despite obstacles. You lead with clarity and commitment during times of uncertainty to help your teams navigate change and stay focused on performance.
Always Reliable: You are consistent and deliver on commitments. You strategically plan resources and production so you can consistently meet customer demand, and you show dependability by executing strategies with discipline and process adherence.
Grit: You show passion and perseverance in the long-term pursuit of goals. You lead teams with a focus on sustainable execution practices that go beyond a single project's completion. Your partnership on long-term strategic planning and your persistent championing of standards demonstrate a deep, unwavering commitment to the company's future.
Required Knowledge/Experience:
Bachelor's degree required (Business, Operations, Supply Chain, or related field).
10+ years of progressive leadership in a manufacturing environment.
Proven experience managing large-scale production and cross-functional teams.
Experience implementing and managing quality systems (Lean, Six Sigma, ISO, etc.).
Demonstrated success leading organizational change and process optimization.
Strong financial and operational acumen.
Proven ability to create and sustain a culture of safety, accountability, and employee engagement.
Track record of developing, coaching, and advancing leaders and teams.
Deep understanding of end-to-end manufacturing operations and production management.
Experience with ERP systems and manufacturing software tools.
Strong leadership and people development skills.
Ability to connect people engagement and operational performance to customer success.
Effective communicator with the ability to influence at all levels.
Analytical mindset with a data-driven approach to decision-making.
Experience in vendor and supply chain relationship management.
Demonstrated ability to lead through change by building trust, clarity and commitment.
Strategic mindset with the ability to shape long-term operational strategies while delivering near term results.
Supervisory Requirements
Direct oversight of site and/or plant managers, supply chain and project management teams.
Responsible for hiring, performance management, training, and team development within the manufacturing function.
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Relocate to Botswana: CEO (Fintech)
Operations vice president job in Idaho City, ID
Job Description
Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community.
Role Overview
The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach.
Job type: Full time/ Permanent
Workplace: On-site
Location: Botswana
Relocation to Botswana is a must
Requirements
Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred.
Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services.
Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion.
Strong understanding of financial regulations, AML/KYC requirements, and risk management principles.
Experience in strategic partnerships, investor relations, and stakeholder management.
Excellent leadership, communication, and negotiation skills.
Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics.
Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors.
Strategic thinking and problem-solving skills.
Strong leadership and team-building capabilities.
Excellent financial acumen and business judgment.
Strong negotiation and stakeholder management skills.
Ability to drive innovation and adapt to emerging financial technologies.
Effective decision-making under uncertainty and complex business environments.
Responsibilities
Strategic Leadership & Business Growth:
Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability.
Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion.
Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs.
Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions.
Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners.
Financial Performance & Risk Management:
Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency.
Develop and execute financial plans, budgets, and forecasts to achieve business objectives.
Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks.
Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Operational Excellence & Technology Innovation:
Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability.
Drive operational efficiency and digital transformation to enhance customer experience and business scalability.
Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations.
Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions.
Leadership & Team Management:
Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement.
Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement.
Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace.
Align team objectives with overall company goals to drive efficiency and high performance.
Regulatory & Compliance Oversight:
Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services.
Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices.
Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations.
Benefits
Competitive executive salary with performance-based incentives.
Executive perks, travel allowances, and professional development opportunities.
Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.