President - Affordable Housing
Operations vice president job in Salt Lake City, UT
Macdonald & Company are proudly partnered with a privately held Real Estate Developer that focus on Low-Income Housing Tax Credit Affordable Housing and Market-Rate Multifamily projects, as they seek to appoint a President.
The Role
The President will serve as a senior strategic partner to the executive team, overseeing the day-to-day management of the company while helping drive growth across investments, development initiatives, and operating platforms. This role is designed for a real estate leader with strong experience in investment management, development execution, and cross-functional leadership, capable of bridging strategy with hands-on operational excellence.
Responsibilities:
Provide strategic leadership across the firm's investment, development, and corporate functions, ensuring alignment between corporate strategy, project pipelines, capital deployment, and organizational operations.
Partner with the CEO and investment/development teams on long-term planning, including portfolio strategy, deal execution support, capital budgeting, and platform expansion.
Oversee and integrate company functions including Operations, HR, Marketing & Communications, ESG/Social Impact, and Technology to ensure they effectively support investment and development objectives.
Develop and implement processes that enhance project delivery, underwriting efficiency, cross-team communication, and organizational performance.
Support evaluation of third-party development and operating partners; participate in reviewing JV structures, major agreements, and project-related contracts.
Establish policies and workflows that strengthen culture, accountability, and performance across all departments.
Collaborate with department heads on staffing plans; assess organizational needs driven by pipeline growth and approve hiring initiatives.
Analyze company and project-level performance metrics, converting data into actionable insights and presenting reporting to executives, lenders, and investment partners.
Enhance operational infrastructure to support scaling AUM, project volume, and investor expectations.
Senior Director of Supply Chain Planning
Operations vice president job in Salt Lake City, UT
A leading manufacturer of generic medicines, is looking for a visionary Senior Director of Supply Chain Planning to join their dynamic team in Salt Lake City, UT. This permanent role offers a unique opportunity to lead transformative supply chain projects, optimize resource allocation, and drive innovation in a sector that directly improves millions of lives worldwide. Please note, this role requires the candidate to be onsite in Salt Lake City. Relocation assistance will be provided for the right candidate.
Key Responsibilities
Oversee production and material planning, purchasing, inventory management, and product-related project management.
Leverage SAP/APO systems for strategic planning, capacity optimization, and resource allocation.
Collaborate with Market Planners and suppliers to ensure seamless supply continuity and support for new product launches.
Lead the Sales & Operations Planning (S&OP) process, addressing capacity challenges and driving resolution of bottlenecks.
Mentor and develop a high-performing team, championing talent development and succession planning.
Partner cross-functionally across R&D, Commercial, and Manufacturing teams to align supply chain strategies with business objectives.
Ensure compliance with cGMP, SOPs, and organizational quality standards.
Key Skills
Supply Chain Transformation: Proven ability to lead large-scale process improvements in multi-site operations.
SAP Expertise: Hands-on experience with SAP/APO for streamlining production and resource planning.
Strategic Leadership: Exceptional capability to build teams and collaborate across cross-functional departments.
Pharmaceutical Knowledge: Deep understanding of generic pharmaceutical operations and regulatory compliance. MUST have experience working in at a generics pharmaceuticals company.
Effective Communication: Proficient in presenting complex data and resolving operational challenges through collaboration.
Physician / Administration / Idaho / Permanent / Senior Director, Physician and APP Compensation & Contracting
Operations vice president job in Boise, ID
At St. Luke???s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke???s is truly a great place to work.
Pharmacy Operations Manager
Operations vice president job in Boise, ID
Lead with Purpose. Grow with Us.
Join Saint Alphonsus Health System as our Pharmacy Operations Manager at the Saint Alphonsus Regional Medical Center, a Level 2 trauma center, where innovation meets compassionate care. This is your opportunity to lead a high-performing team.
Why Boise?
Nestled in the Treasure Valley, Boise is an attractive place to live with its high quality of life, with a strong blend of outdoor recreation with the Boise River flowing through and the foothills as a backdrop providing recreation for biking, boating, hiking, fishing and more. Boise boasts a vibrant cultural scene that includes performing arts, excellent culinary adventures, and a relatively affordable cost of living compared to other major cities.
About Saint Alphonsus
Saint Alphonsus Health System is a four-hospital, 714-bed, 100-clinic integrated network serving Idaho, eastern Oregon, and northern Nevada. As part of Trinity Health, one of the nation's largest Catholic not-for-profit health systems, we're committed to delivering exceptional care with a human touch.
What You'll Do
As the Pharmacy Manager, you'll oversee all aspects of inpatient pharmacy operations, ensuring safe, effective, and patient-centered medication management. You'll lead a talented team, support clinical excellence, and drive strategic growth-including the development of our new pharmacy space.
Key Responsibilities:
Lead daily operations of the inpatient pharmacy department
Supervise and mentor pharmacists, technicians, and interns
Ensure compliance with regulatory and accreditation standards (JCAHO, ASHP, 340B, etc.)
Oversee formulary management and controlled substance reporting
Collaborate on performance improvement and risk management initiatives
Support onboarding, training, and professional development
Step in to cover core pharmacist shifts as needed
Requirements:
Pharmacy Degree (BS or PharmD) and Idaho Pharmacist License required.
3+ years of hospital pharmacy experience (required). Inpatient leadership preferred.
Strong interpersonal, organizational, and communication skills.
A collaborative mindset and a passion for excellence in patient care.
Why You'll Love Working Here
Competitive compensation and full benefits package
Opportunities for advancement within Saint Alphonsus and Trinity Health
A mission-driven culture that values integrity, teamwork, and innovation
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Physician / Internal Medicine / Wyoming / Permanent / Associate Chief of Staff, Medicine Services - in beautiful Sheridan, Wyoming
Operations vice president job in Sheridan, WY
About Wyoming: This is the perfect place for an outdoor enthusiast, as well those seeking a break from the big city. With millions of acres of public land, thousands of lakes, hundreds of miles of hiking, biking, skiing and snowmobiling trails, and epic rock climbing, there is never a shortage of active things to do. Enjoy those activities with the solid, down to earth people of Wyoming, where we have fresh air, friendly neighborhoods and safe communities.
VP, Consumer Lending Operations
Operations vice president job in Salt Lake City, UT
Job DescriptionSalary: Competitive and DOE
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
The VP, Consumer Lending Operations is responsible for the successful management of the Banks consumer lending operations, particularly the daily processes and activities for both the Recreational (Rec) and Home Improvement (HI) Lending teams. Accountable for ensuring appropriate staffing levels and coaching subordinates to meet the goals and objectives of the Rec and HI lending teams. Responsibilities include overseeing lending workflow, product configuration and delivery, and championing operational excellence across both lending lines.
What We Are Looking For:
Lead and manage all loan officers, processors, and funders within the Rec and HI Lending departments, providing both direct and indirect supervision.
Hire talented candidates and encourage a consistently performance-oriented team environment. Meet regularly and interact productively with all lending employees to accomplish goals and objectives.
Perform critical assessments of all processes and challenge the status quo by seeking new opportunities to improve operational efficiencies, reduce errors, leverage automation, and ensure optimal performance.
Lead coordination between internal departments and external vendors to find and implement new platforms and upgrade current systems.
Cultivate a work environment of excellence by delivering high-quality solutions and unmatched customer service levels at every touchpoint.
Establish and communicate long-term operational vision and shorter-term goals to deliver an exceptional customer experience aligned with organizational objectives.
Provide shared oversight of Rec and HI Lending projects and initiatives. Recommend changes to processes and policies based on business needs,
Drive the development of a forward-looking consumer lending strategy by collaborating with senior leadership ensuring alignment with Banks annual growth and innovation objectives.
Thoroughly understand credit underwriting and origination policies and procedures. Participate in drafting, updating, and following the approved policies and procedures associated with Rec and HI Lending.
Collaborate with other departments and regulators to ensure compliance and operational integrity.
Provide routine updates to management on team performance and lending operations initiatives, including identifying weaknesses, appropriate analysis of historical loan production, and other key metrics.
Perform additional duties as assigned to support departmental and organizational success.
You would be a GREAT fit with these skills:
Excellent written, verbal communication, with the ability to influence and engage across all levels.
Will interact with senior management, many departments in the Bank, and outside professionals.
Self-motivated and hard-working. Must be able to handle multiple priorities simultaneously with accuracy and function in a fast-paced environment.
Strong Microsoft Office skills, particularly Excel, Adobe Pro and cloud-based collaboration tools.
Demonstrated leadership capabilities with a focus on team development and strategic execution.
Sound judgement and decision-making skills, with the ability to communicate decisions clearly and effectively.
Preferred Level of Experience:
Extensive experience (7+ years) in consumer lending and banking operations. Preferably in an indirect lending environment.
Skilled in leading teams, with a strong background in staff supervision, management, and oversight of day-to-day lending operations.
College degree preferred. May be substituted with at least 7+ years of related experience or the equivalent combination of education training and experience which provides the required knowledge, skills, and abilities.
Whats in it for YOU?
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 paid holidays, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here!
Work Life Balance We dont use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
Manager, Energy Operations
Operations vice president job in Cheyenne, WY
Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently delivers Meta's services. Meta is seeking a Manager for the central operations team who will be a key leader in Meta's Data Center energy organization. In this role, you will manage a group of energy coordinators, analysts, and specialists. In close coordination with Meta's Global Energy leadership team, your team will be responsible for providing critical operational and analytical support across the energy team, working seamlessly with cross-functional partners and scaling new systems and processes. Key team functions include the evaluation and engagement in regulatory dockets and utility stakeholder processes at state public utilities commissions or regional transmission organizations; providing industry research; managing the contracting process (including budgeting, administration, and compliance) for utility interconnection agreements, energy supply contracts, and professional service agreements; and tracking and reporting of energy-related expenditures. You will work closely with a cross functional team including members of Meta's energy, legal, site development, finance, accounting, and policy organizations.
**Required Skills:**
Manager, Energy Operations Responsibilities:
1. Develop and manage team of 6+ energy professionals providing key operational and technical analytical support across the Energy team
2. Build and scale new systems to drive operational efficiencies in energy contracting and the tracking, reporting, and forecasting of operating expenses
3. Enable and drive strategies on a wide variety of retail energy service issues, including interconnection processes and other utility-related agreements
4. Direct the review of regulatory commission proposals and evaluate the potential impacts of those proposals on Meta's operations, data center development plans, and sustainability goals, and ensure consistent positions across jurisdictions
5. Build and maintain relationships with internal partners including other energy team members, site selection, communications, legal, and policy
6. Lead processes to optimize commission regulatory docket identification, tracking, and reporting
7. Support the execution of overarching and site-specific energy infrastructure strategies and ad-hoc initiatives for Meta's energy team
**Minimum Qualifications:**
Minimum Qualifications:
8. Bachelor's degree in a business, engineering, environmental, or energy related discipline
9. 8+ years of experience navigating business operations in the electric utility sector
10. Experience managing multiple, ongoing, projects and collaborating with internal staff, consultants, and external stakeholders
11. Experience building and managing team budgets
12. Skilled at building tools and processes to drive efficiencies in a rapidly scaling environment
13. Experience communicating commercial, regulatory, market, and contractual details to cross functional internal leadership teams
14. Proficiency in standard document and analytics platforms (Excel, Powerpoint, Google Docs, etc.)
15. Travel domestically, as needed (up to 25%)
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience managing teams
17. Experience managing complex projects
18. Experience leading proactive engagement with frontline research and energy intelligence work
19. Experience in risk management in energy procurement
**Public Compensation:**
$152,000/year to $221,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Director of Lean Manufacturing
Operations vice president job in Springville, UT
We are seeking a Director of Lean Manufacturing to lead continuous improvement across our production operations. This on-site role will be responsible for driving quality, on-time delivery, and productivity through the implementation of Lean principles, 5S, and data-driven process optimization - all while preserving the craftsmanship and soul that define Rustica products.
Key Responsibilities:
Lead the development and execution of Lean strategies across all manufacturing areas
Implement and sustain 5S, visual management, and standard work practices
Identify and eliminate waste while improving flow, efficiency, and throughput
Collaborate with design, engineering, and production teams to ensure quality and delivery goals are met
Use data to monitor KPIs and drive accountability for continuous improvement
Coach and mentor team members at all levels in Lean thinking and tools
Support Rustica's mission of delivering heirloom-quality products with operational excellence
Qualifications:
7+ years of experience in manufacturing leadership, with a strong background in Lean
Proven success implementing 5S, Kaizen, value stream mapping, and other Lean tools
Experience in custom or batch manufacturing environments preferred
Strong leadership, communication, and team-building skills
Passion for craftsmanship, quality, and continuous improvement
Familiarity with wood, metal, or hardware production is a plus
Why Rustica?
Work with a passionate team in a creative, hands-on environment
Help shape the future of American manufacturing
Competitive pay, excellent benefits, and a 4-day workweek (Mon-Thurs)
Be part of a company that values people, purpose, and product
About Rustica:
Rustica is a leading manufacturer of handcrafted, American-made doors and hardware. We blend artisan craftsmanship with modern design to deliver functional art for homes and businesses across the country. Every product is built in our Springville, Utah facility by skilled teams who take pride in quality, creativity, and customer satisfaction.
Equal Opportunity Employer
Rustica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyDirector of Lean Manufacturing
Operations vice president job in Springville, UT
Job Description
We are seeking a Director of Lean Manufacturing to lead continuous improvement across our production operations. This on-site role will be responsible for driving quality, on-time delivery, and productivity through the implementation of Lean principles, 5S, and data-driven process optimization - all while preserving the craftsmanship and soul that define Rustica products.
Key Responsibilities:
Lead the development and execution of Lean strategies across all manufacturing areas
Implement and sustain 5S, visual management, and standard work practices
Identify and eliminate waste while improving flow, efficiency, and throughput
Collaborate with design, engineering, and production teams to ensure quality and delivery goals are met
Use data to monitor KPIs and drive accountability for continuous improvement
Coach and mentor team members at all levels in Lean thinking and tools
Support Rustica's mission of delivering heirloom-quality products with operational excellence
Qualifications:
7+ years of experience in manufacturing leadership, with a strong background in Lean
Proven success implementing 5S, Kaizen, value stream mapping, and other Lean tools
Experience in custom or batch manufacturing environments preferred
Strong leadership, communication, and team-building skills
Passion for craftsmanship, quality, and continuous improvement
Familiarity with wood, metal, or hardware production is a plus
Why Rustica?
Work with a passionate team in a creative, hands-on environment
Help shape the future of American manufacturing
Competitive pay, excellent benefits, and a 4-day workweek (Mon-Thurs)
Be part of a company that values people, purpose, and product
About Rustica:
Rustica is a leading manufacturer of handcrafted, American-made doors and hardware. We blend artisan craftsmanship with modern design to deliver functional art for homes and businesses across the country. Every product is built in our Springville, Utah facility by skilled teams who take pride in quality, creativity, and customer satisfaction.
Equal Opportunity Employer
Rustica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Corporate Tax Director
Operations vice president job in Salt Lake City, UT
Job Description
The Traegerhood:
Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 30 years ago, and we've been revolutionizing outdoor cooking ever since. We're a team of disruptors, innovators, problem solvers, and food fanatics who are dedicated to bringing people together to create a more flavorful world. From our headquarters in Salt Lake City and beyond, we work tirelessly to provide a world-class experience to our customers, retailers, and especially our employees. If you're a team player who's dedicated to delivering top-quality results every day, then we want you to come cook with us!
Overview
As Traeger continues to expand its operations, the complexity of its accounting and tax operations has grown accordingly. We are seeking an experienced Tax Director to lead all corporate, domestic, and international tax functions. This role is responsible for ensuring full compliance with applicable tax laws, managing global filings, and developing strategies that optimize tax efficiency while minimizing risk. The ideal candidate is a proactive, detail-oriented leader with deep technical expertise and a proven ability to drive both compliance and strategic planning initiatives.
Key Responsibilities
Oversee all aspects of corporate, federal, state, local, and international tax compliance.
Manage external tax advisors in the preparation, review, and filing of returns.
Ensure accurate and timely preparation of annual and quarterly tax provisions under ASC 740.
Partner cross-functionally with Finance, Legal, and international teams to ensure statutory compliance and implement tax planning strategies.
Lead the development and continual optimization of tax structures, including transfer pricing and international entity frameworks.
Monitor and interpret changes in tax legislation, recommending strategic adjustments as needed.
Direct and support audits with the IRS and other taxing authorities.
Identify opportunities for process improvement, cost reduction, and risk mitigation within tax operations.
Serve as a technical expert and subject matter authority in sales and use tax regulations, filings, and compliance processes.
Work closely with international personnel in ensuring foreign statutory requirements are properly satisfied.
Drive the tax related element of the annual audit with external auditors, the accounting team, and executive management.
Qualifications
Bachelor's degree in Accounting; Master's in Taxation preferred.
CPA certification required.
8+ years of progressive tax experience within a public accounting firm or corporate tax department, including at least 2 years in a leadership role.
Deep expertise in U.S. federal, state, and international taxation, including transfer pricing and R&D credit analysis.
Strong knowledge of ASC 740 and SOX 404 compliance.
Experience working with international entities
Excellent analytical, communication, and leadership skills.
Proficiency with Excel, Word, Outlook, Avalara, Epicor, and CCH
Why You Will Love to Work Here:
Be part of the most disruptive force in outdoor cooking
Join a true team working towards a common goal
Culture of risk-taking, innovation, & quality
Much. Food.
Have an outdoor lover's paradise in your backyard
Access to Ski Utah Gold Passes for free skiing, riding, & mountain biking
Full medical/dental/vision package to fit your needs
401k to help you plan for the future
Tuition reimbursement
Individual professional development programs & initiatives to help you grow professionally
Great discounts on all things Traeger
Did we mention all the food?
FP&A Director - Customer Enablement
Operations vice president job in Boise, ID
Responsibilities Location(s) Hartford, Connecticut, Albany, New York, Annapolis, Maryland, Atlanta, Georgia, Augusta, Maine, Austin, Texas, Baton Rouge, Louisiana, Bismarck, North Dakota, Boise, Idaho, Boston, Massachusetts, Carson City, Nevada, Remote Status Regular Job ID REQ-056158
Key Responsibilities:
Key Responsibilities:
* Lead a global team in managing a ~$400M P&L within PerkinElmer, focusing on key financial metrics (revenue, margins, price/volume/mix, customer past dues, salesforce effectiveness, etc.) to drive business performance.
* Partner with commercial leadership to deliver actionable financial insights that drive revenue growth and maximize profitability, leveraging detailed analysis to enable data-driven decision-making.
* Develops structured, driver-based FP&A models following best practices and leveraging advanced scenario and sensitivity analysis techniques.
* Serve as a strategic advisor to division leadership, offering recommendations to navigate ambiguity, accelerate profitable growth, and implement new technologies and processes to enhance financial and operational decision-making.
* Develop and implement the annual operating plan and financial forecasts, ensuring alignment with business goals, and providing insights into performance. Oversee both annual and long-term financial planning cycles, analyzing market trends, gross margins, headcount, and other key drivers.
* Support key commercial deals, providing input on pricing, contract structures, and financial viability to drive profitability.
* Lead efforts to improve financial processes and drive operational efficiency, eliminating non-value-added activities, enhancing data governance and reporting, and collaborating across teams to optimize financial operations.
* Manage special projects and ad-hoc financial reporting, providing insights to support decision-making and ensure alignment with emerging business needs and strategies.
* Build and lead a high-performing, diverse team, fostering a commercial-centric culture
Qualifications:
* Bachelor's degree in Accounting, Finance or Business
* 10+ years of relevant business experience in Finance, Analytics, Pricing or Product Management with a track record of scalable success, including leading a team
Preferred Qualifications:
* Proven experience leading global teams in a matrixed, multi-cultural organization
* Strong collaboration skills, working effectively with business leaders and cross-functional teams
* Experience building driver-based revenue/cost models and
Vice President of Service Operations
Operations vice president job in Meridian, ID
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Shift: Monday - Friday 8:00am - 5:00pm
Company Job Description/Day to Day Duties:
You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company.
Essential Duties:
• Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service.
• Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations.
• Ensure BCI maintains current and accurate Provider File information.
• Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner.
• Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations.
• Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices.
• Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals.
• Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations.
• Provide support for effective corporate-wide operations by participating as a member of the Executive Staff.
• Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company.
• Perform other duties as requested by the Executive Vice President Healthcare Operations & IT.
Management Accountabilities:
• Establish division objectives that support corporate goals and produce regular status reports.
• Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget
• Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate.
• Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations.
• Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals.
• Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members.
• Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace.
• Develop and maintain departmental policies and procedures.
Qualifications
Minimum Education/Licensures/Qualifications:
• 10+ years in health insurance industry
• 5+ years management experience
• Bachelor's Degree in Business or Health Insurance Related Field
Preferred Qualifications:
• Master's in Business Administration or Health Insurance related field
VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group
Additional Information
Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153
Market President of Operations
Operations vice president job in Salt Lake City, UT
The Market President of Operations is responsible for leading and directing a National branded QSR Franchisee group of restaurants in Utah, toward achieving the overall strategic objectives of the Company and his/her specific Zone. The VPO also is responsible for developing the people in Utah and develop people to protect and maintain the Company's core values across the franchise System.
Duties:
Demonstrate and ensure operational excellence through the training, coaching, disciplining, and encouragement of Area Managers/Supervisors and/or Senior Area Managers/Supervisors.
Contributes to the planning and participates fully in business meetings as required.
Effectively evaluates the conflict resolution skills of Area Managers/Supervisors and influences courage in communication
Partner with the Support Center and Human Resources in any investigations that arise in the Area and work with HR and Legal department to finalize and make decisions on any action to be taken.
Supervises at least Seven or more full-time assigned Area Managers/Supervisors and/or Senior Area Managers/Supervisors and makes decisions, with Human Resources (HR) consultation, concerning the hiring, promoting, disciplining, and discharging of Area Managers/Supervisors and/or Senior Area Managers/Supervisors
Serve as a resource for Manager candidates (with Human Resources support) and have final accountability for every Manager hire.
Ensures that restaurants are compliant with all government inspections and expectations and that Franchisors standards are upheld
Monitors sales/labors analysis and works with Area Managers/Supervisors and Senior Area Managers/Supervisors on any operational opportunities identified.
Works with Area Managers/Supervisors and/or Senior Area Managers/Supervisors on a strategic approach for improving brand awareness within the Zone
Assume additional responsibilities as assigned.
Annual Salary : $125,000 plus bonus and benefits
To continue the path for career success at this nationally branded QSR brand, the Vice President of Operations will participate in a skills development program and will be required to achieve certifications associated with the position.
Director of Operations
Operations vice president job in Sandy, UT
Job Description
Director of Operations
A growing defense technology company in the Salt Lake City area is seeking a Director of Operations to lead and scale its production and supply chain functions. This is an opportunity to join a small, innovative team that designs and develops advanced consumer and defense-related products, where precision, quality, and reliability are at the heart of every build.
The ideal candidate thrives in a hands-on environment and enjoys building systems and structure from the ground up. You'll oversee end-to-end operations, from supply chain and vendor management to assembly, quality control, and ERP integration, ensuring that efficiency, throughput, and quality move in lockstep as the company scales.
Key Responsibilities
Develop and execute an operations strategy that drives measurable improvements in efficiency, quality, and cost.
Oversee relationships with external manufacturing partners and component suppliers, ensuring consistent delivery and adherence to specifications.
Lead internal assembly operations; optimizing layout, workflow, and labor utilization to maximize output and minimize waste.
Implement and leverage ERP tools to monitor production, inventory, and key performance metrics.
Establish and maintain robust quality control standards and inspection processes across all phases of production.
Manage inventory and capacity planning in alignment with forecasted demand.
Build and lead a small, high-performing team focused on operational excellence, safety, and continuous improvement.
Qualifications
7-10+ years of progressive experience in operations, manufacturing, or supply chain leadership.
Experienced in small or mid-size environments where much of the manufacturing is outsourced.
Skilled in process optimization, lean manufacturing principles, and time/motion efficiency.
Strong ERP experience; able to translate data and system insights into real-world process improvements.
Proven success managing vendors, negotiating contracts, and maintaining quality standards across complex supply chains.
Natural leader who can coach teams, create structure, and bring order to a fast-moving, entrepreneurial setting.
This is a unique chance to join a company at a pivotal moment of growth, where your operational expertise will have a visible and lasting impact. You'll work alongside a talented engineering and product development team, helping bring innovative ideas from concept to production at scale.
Confidential COO/CFO
Operations vice president job in Provo, UT
Help Build the Future of Legal Services
Confidential COO/CFO Opportunity | Full-Time | Onsite in Provo, Utah | Equity Eligible
Be the Right Hand to a Visionary CEO
This is more than a job-it's a
movement
. We're looking for a bold and strategic COO/CFO to partner with a trailblazing founder and CEO on a mission to revolutionize transactional law through a pioneering practice management model. This company aims to be
synonymous with transactional law
in America. By 2036, it will operate full-service legal, funding, and fiduciary business units in all 50 states. This is your opportunity to be a founding force behind a brand built to last for generations.
The Company
This legal services company isn't just transforming operations-it's transforming time itself. Attorneys are liberated to focus on what they do best: client service. Behind the scenes, a world-class operational engine powers drafting, proofreading, research, systems, and scale.
Our Mantra:
“Delegate what you can so you can prioritize what you can't.”
“Transforming time into success.”
Backed by a proprietary practice management platform and unwavering values, this company is leading the way in quality, client experience, efficiency, and long-term firm profitability.
Your Role: COO/CFO
This is your chance to
build the company beneath the vision
. As the CEO's closest partner, you'll scale operations, drive financial discipline, and lead innovation across every market we enter.
You will:
Translate vision into operating systems that scale across states and service lines.
Build M&A infrastructure, lead due diligence, and onboard partner firms.
Design workflows and systems that improve delivery and profitability.
Systematize client launches and ensure operational excellence at scale.
Track and optimize performance across business units.
Drive innovation across service delivery, funding, and fiduciary verticals.
Who We're Looking For
You aren't just here for a season-you're here for legacy. You thrive in fast-paced environments, love complex challenges, and know how to
build structure from scratch
. You balance vision with discipline. You lead by multiplying others.
You Are:
Entrepreneurial and intrapreneurial
Purpose-fueled and impact-obsessed
A systems thinker and scale architect
A natural leader who attracts excellence
A builder with grit, resilience, and resolve
You Bring:
5-10+ years of experience in operations, finance, or executive leadership
Experience scaling systems or companies across geographies or segments
Proven ability to lead multi-disciplinary teams and cross-functional initiatives
Compensation & Commitment
Location: Provo, Utah (onsite daily; travel for expansion expected)
Pay: We're offering a competitive of around the $200K mark as we thoughtfully balance experience, ambition, and the growth trajectory of our firm. This role is designed to scale in both scope and reward alongside the company's bold ambitions.
Equity: Participation considered within first 12 months
Pace: Intense, fast-growing, and deeply rewarding
Our Operating Philosophy
Why: People deserve better legal services.
How: We innovate systems so attorneys can focus on what they do best.
What: We're the gold standard in practice management-designed for long-term, generational success.
Our Values (Credo Highlights)
Operate with excellence and humility
Prioritize long-term impact over short-term comfort
Stay solution-oriented and future-facing
Make decisions based on mission, not ego
(See “Our Credo” document for full values system)
Director, Security Operations & Resilience
Operations vice president job in Idaho
IDEXX is seeking a seasoned and strategic Director, Security Operations & Resilience to help shape and lead the evolution of our Security Operations and Vulnerability Management programs. Reporting directly to the CISO, this individual will serve as a senior leader within the Information Security organization, driving operational excellence, strategic execution, and security maturity across key domains.
As the Director, Security Operations & Resilience, you will own visibility, vigilance and readiness, minimizing exposure and accelerating response. You will be instrumental in enhancing IDEXX's security posture-enabling a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. You will provide both direct operational oversight and long-term strategic leadership.
In this role...
You will lead the Security Operations team, focusing on real-time detection, response, and automation to improve incident response capabilities.
You will build and mature a full lifecycle Vulnerability Management program, from asset discovery to remediation tracking and reporting.
Build and mentor high-performing security teams with an emphasis on professional development and succession planning.
Partner with the CISO and the rest of the InfoSec leadership team to shape and implement the long-term cybersecurity strategy.
Collaborate with business and technology leaders to embed security into operations, development, and transformation efforts.
Contribute to InfoSec executive and board-level discussions, translating complex security needs into business-aligned decisions.
Lead change management efforts to instill a security-first mindset across the enterprise.
Ensure alignment with industry and regulatory standards including NIST, CIS, and ISO 27001.
What you will need to succeed:
10+ years of progressive cybersecurity experience, including 5+ years in senior leadership
Proven success building security operations, incident response, and vulnerability management programs
Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred)
Strong knowledge of cybersecurity frameworks and best practices (e.g., NIST, CIS, ISO 27001)
Executive presence and the ability to communicate effectively across technical and business audiences
Relevant certifications such as CISSP, CISM, or GIAC are strongly preferred
Location: It is required that this role be on-site at our corporate HQ in Westbrook, Maine. Please be driving distance to our corporate office. Alternatively, we will consider individuals who are willing to relocate to Maine for this role.
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-EV1
Auto-ApplyOperations Manager
Operations vice president job in Idaho Falls, ID
Gem Prep is a K-12 college preparatory school. Our goal is to have all secondary students graduate from high school with an associate degree. Our elementary program builds a strong academic foundation for grades 6-12.
Gem Prep schools are part of the Gem Innovation Schools organization, serving students across Idaho via large brick-and-mortar charter schools, a statewide virtual school, and micro school-like settings called Learning Societies. Learn more at ****************
Our Mission: To prepare students for success in college by providing a high-quality, personalized, relevant, and rigorous education through exceptional teaching, innovative uses of technology, and partnerships with families.
Student & Staff Competencies:
Gem Prep students develop the following competencies by the time they graduate high school. Gem Prep staff are expected to possess each of these same competencies.
Self-Aware, Self-Directed, Self-Disciplined
Creative Problem-Solver
Skilled Communicator and Collaborator
Civic-Minded
Position Summary
The Operations Manager at Gem Prep is responsible for overseeing all non-instructional functions of the school, ensuring compliance with laws and regulations, and leading efforts toward operational excellence. This role supports the Principal and instructional staff by managing various operational areas including school nutrition, transportation, student information, health and safety, enrollment, and facility maintenance. The Operations Manager plays a crucial role in creating a positive environment that fosters student success.
Key Responsibilities
Manage and maintain the school's facilities. This may include occasionally performing or overseeing routine cleaning and maintenance tasks.
Ensure that building maintenance, nutrition program, janitorial, grounds upkeep, and pest control services are carried out.
Coordinates food delivery, inventory, and personnel for the school nutrition program. Provides guidance and training to nutritional staff when needed.
Lead and execute all aspects of the school's enrollment cycle, including student recruitment and retention. The responsibilities of this role include personally performing, overseeing, and communicating the lottery process and maintaining the student waitlist.
Coordinates with the Director of Operations (DOO) to ensure that compliance requirements and reports are completed on time.
Administers and supports student pick-up and drop-off procedures. Coordinates with the COO and busing vendor to discuss any issues.
Governs school supply, field trip budgets, requisitioning, and deposits.
Serve as the direct supervisor for the school receptionist and nutrition service staff, taking an active, hands-on role in their initial training and continuous skill development.
Actively attend weekly meetings with their team and supervisor.
Support and lead school safety protocols and procedures.
Improve and implement systems that contribute to and drive school operations toward operational excellence
Qualifications
Experience in school operations management
Knowledge of school safety rules and procedures
ServSafe Food Handler certification (or willingness to obtain within 90 days)
Strong financial report writing skills
Mid-level analysis skills
Experience with electrical, plumbing, and HVAC systems
Budgeting skills
Excellent communication skills
Ability to manage multiple projects simultaneously
Detail-oriented and highly organized
Strong analytical and problem-solving skills
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Employee assistance program
Retirement plan (PERSI)
Working at Gem Prep
We hire and develop excellent educators and provide strong support. We value:
Results. Gem Prep works relentlessly to create efficient, measurable, and sustainable results. We strive for excellence and pursue our mission tenaciously. Ideally, you thrive working in a fluid environment where flexibility and tenacity are required.
Innovation. We embrace new approaches and ideas that have a powerful impact on learning and teaching, achieving success for every student. We believe that today's students need schools that dramatically rethink the traditional learning and teaching process for the success of every student. The status quo is not acceptable.
Integrity. We are truthful, fair, and trustworthy in all aspects of our work. We expect the same of you.
Humility. If you are humble and teachable, this will be a powerful learning experience for you. Your humility will be key to building trusted and authentic relationships as well as the key to your professional growth. We also understand that you bring valuable experiences and knowledge that will lift our team.
Teamwork. We value each of our team members as individuals but believe that we achieve the greatest results by working together.
FLSA Status: Exempt
Gem Innovation Schools is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or other protected status. Preference may be extended to eligible veterans in accordance with state and federal guidelines. Gem Innovation Schools is a drug-free workplace, and adherence to this policy is a condition of employment.
Regional Director of Restaurant Operations
Operations vice president job in Salt Lake City, UT
Job Description
Are you ready to lead with purpose and drive meaningful business development results? Peak Restaurant Partners, a proud IHOP franchisee, is searching for a full-time Area Director of Restaurant Operations to oversee multiple locations in UT or surrounding states. We offer this position a salary range of $65,000 - $85,000/year. This position also earns great perks like health insurance.
This is a full-time, field-based business role reporting directly to the Regional Director of Operations. You'll maintain a flexible but hands-on schedule with regular weekday and weekend site visits. You may work holidays as needed.
THE TYPE OF CANDIDATE WE'RE LOOKING FOR
7+ years of progressive multi-unit restaurant or retail leadership experience
Experience building, coaching, and inspiring high-performing teams
Strong interpersonal and communication skills, with the ability to present and negotiate effectively
Proficiency in Excel, Word, PowerPoint, and other standard software
Willingness to travel frequently and maintain a consistent field presence
Dedication to operational excellence and team success
A bachelor's degree in business administration, marketing, or a related field is preferred.
YOUR DAY-TO-DAY AS AN AREA DIRECTOR OF RESTAURANT OPERATIONS
As an Area Director of Restaurant Operations, you'll be on the move, coaching and guiding General Managers while ensuring standards are upheld across all locations. You'll be responsible for maintaining operational excellence, conducting visits at least twice per period, and supporting the development of your team through bi-monthly GM meetings. Onboarding new leaders will be part of your mission, including weekly check-ins and personal support during their first day. You'll lead with visibility, showing up on weekends, providing in-person guidance, and managing both employee and guest concerns with professionalism. You'll also play a central role in analyzing P&Ls, identifying performance gaps, and implementing action plans.
ABOUT US
We proudly own and operate a thriving network of restaurants, creating welcoming spaces where great food and exceptional service come together. We believe our people are the heart of our success, which is why we offer health insurance benefits to all employees-because taking care of our team is just as important as taking care of our guests. When you join us, you become part of a supportive, fast-paced environment with opportunities to grow and make a real impact every day!
BE OUR NEW AREA DIRECTOR OF RESTAURANT OPERATIONS!
Take your leadership to the next level. Start by completing our initial 3-minute, mobile-friendly application-and let's build something great together.
Director of Field Operations - Commercial Construction
Operations vice president job in Layton, UT
Job DescriptionSalary: DOE
Are you ready to inspire teams, mentor future leaders, and drive lasting success? Step into the Director of Operations role at PJF Corp.
Who Are We?Since our modest beginnings in 1998, PJF Corp. has emerged as a formidable presence in the construction industry, driven by our unwavering commitment to three core principles: Quality, Integrity, and Service. At PJF Corp., we dont just construct buildings; we strive to make a difference. Our projects are not just about erecting structurestheyre about bringing our clients' visions to life. Whether it's a medical facility, car dealership, or assisted living center, we recognize the significance of the spaces we create. We are dedicated to making a difference within our own team by prioritizing the recruitment of experienced, qualified individuals and investing in their ongoing development. Through continuous education and the implementation of cutting-edge strategies and materials, we remain at the forefront of our industry, constantly striving to improve and innovate.Safety is paramount in everything we do.We recognize the inherent risks involved in construction, which is why we maintain stringent safety protocols and provide regular safety training to all team members. While we specialize in commercial construction, with a focus on medical facilities, automotive dealerships, and assisted living centers, our capabilities extend far beyond these sectors. At PJF Corp., were more than just builders; were partners in your success. Choose PJF Corp. and experience the difference that excellence makes.
The Big Picture: We are committed to sustainable growth rooted in excellence. For us, success means delivering quality, strengthening relationships, and maintaining the freedom to choose the right work and the right partnersnot chasing endless expansion. We value leaders who put integrity first, build strong teams, and raise the standard of performance across everything we do.
Position overview: The Director of Operations is a strategic leader who ensures successful delivery of commercial construction projects from start through closeout. This role oversees field operations, client satisfaction, and financial performance while developing and inspiring high-performing teams.
Are you ready to elevate your career?Are you ready to grow with us? At PJF Corp., we believe leadership is about building people as much as projects. This role gives you the chance to motivate teams, guide careers, and make a lasting impact.
Key Responsibilities:
including, but not limited to:
Client & Project Leadership
Build and maintain strong, trust-based relationships with clients, trade partners, inspectors, and other external stakeholders by representing PJF Corp. in leadership, project, and client meetings as a reliable, solution-driven partner.
Maintain a consistent field presence through regular job site visits and hands-on inspections, ensuring quality, safety, compliance, and progress under varied conditions.
Participate in project procurement meetings, collaborating with sales and estimating teams to ensure successful project launches.
Oversee schedules, budgets, and deliverables while solving complex challenges to keep projects on track, ensuring on-time, under-budget completion and driving continuous improvement in quality and processes.
Maintain thorough, accurate project documentation, including daily field reports, KPIs, and monthly executive updates.
Financial & Contract Oversight
Lead budgeting, forecasting, and cost control to ensure project profitability; review buyout reports and project analyses; and oversee management of contracts, change orders, and risk mitigation.
Team Leadership
Mentor and develop team members through training, performance reviews, and career development planning, while creating advancement opportunities for high performers.
Lead regular operations meetings to align teams, provide training, and address challenges.
Serve as an active member of the company leadership team, aligning operational goals with company strategy.
Partner with HR to recruit, hire, and strategically assign staff while aligning training and crew schedules for maximum productivity.
Support succession planning to strengthen long-term organizational capacity.
Address disciplinary matters in accordance with HR policies and procedures.
Approve payroll timecards for accuracy and compliance.
Field Operations, Safety & Strategy
Oversee and implement the companys safety program, ensuring compliance with OSHA, local, state, and federal safety regulations.
Oversee subcontractor coordination, field scheduling, and workforce management.
Manage equipment and shop maintenance, including planning for future equipment needs.
Ensure all work meets applicable building codes and regulatory standards.
Champion modern construction technology (Procore, Phoenix, Bluebeam) to streamline workflows, improve documentation, and enhance communication and tracking.
Contribute to long-term operational strategy by identifying and implementing opportunities for greater efficiency and innovation in both field and office operations
Benefits:
401(k) + 401(k) Match
Health Insurance
Dental Insurance
Vision Insurance
Long-term Disability Insurance
Short-term Disability Insurance
Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Paid Time Off
Company Sponsored Financial Wellness Program
Requirements
Core Requirements:
Integrity:Trust is the foundation of everything we do. We need team members we can rely on completely.
Humility:We seek individuals who are confident in their abilities but leave their ego at the door. Collaboration and teamwork are key.
Passion for Building:If youre not truly excited about the process of building, organizing, and creating, this might not be the place for you.
Technical Requirements:
Comprehensive knowledge of construction practices, codes, regulations, and performance standards.
Proficient with industry documentation and communication processes (RFIs, Change Orders, drawings, submittals, budgets).
Strong expertise in field operations, including scheduling, safety, equipment, subcontractors, and workforce leadership.
Exceptional communication, decision-making, and mentoring abilities.
Advanced technology skills with proficiency in Office 365 and industry-standard construction management and scheduling platforms such as Procore, Bluebeam, and Phoenix CPM, plus strong use of mobile technology in daily operations.
Strong problem-solving skills, with the ability to address complex or abstract variables.
Education/Experience
High School diploma or GED (Required)
Bachelors degree in construction management or equivalent experience (Preferred)
Commercial Construction Experience: 15+ years
Proven experience as both a Superintendent and Project Manager in the field.
Experience in ground-up construction with a variety of structure builds (including TIs, CMU, Tilt, Steel, Wood).
License/Certification
Valid Drivers License (Required)
Procore certified (or a commitment to be certified within 30 days of hire)
OSHA-30 Certified (or a commitment to be certified within 30 days of hire)
Work Environment:
This role operates in both office and active construction site settings. The office provides modern amenities and a collaborative workspace with frequent computer and technology use. Site visits involve exposure to uneven terrain, varying weather conditions, and noise levels ranging from quiet to loud.
Physical Requirements:
The role requires flexibility to perform duties in both office and field settings. Employees must be able to sit or stand for extended periods, walk and climb on-site, and occasionally bend, kneel, crouch, or crawl. The role may require lifting up to 80 pounds and navigating stairs, ladders, and uneven surfaces. Specific vision (close, distance, color, peripheral, depth, focus) and hearing abilities are necessary for safe and effective communication. Strong organizational and multitasking skills are essential. Reasonable accommodation may be made to enable individuals with disabilities to perform these responsibilities.
Student Financial Services Operations Manager, Cashier's Office (8336)
Operations vice president job in Pocatello, ID
Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.
Student Financial Services Operations Manager, Cashier's Office (8336)
Pocatello - Main
NOT eligible for remote work, on-campus position
Priority Date: January 11, 2026
Institution Information
Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!
Job Description
The Student Financial Services Operations Manager at Idaho State University (ISU) serves as a critical leader responsible for the comprehensive management of student accounts, billing, collections, and compliance activities. This position directly oversees the daily operations of the Cashiers Office and Collections, ensuring financial accuracy, adherence to university policies, and federal regulations regarding student financial aid and refunds.
The Manager is responsible for the entire student accounts lifecycle, from building and maintaining tuition and fee assessment rules in the ERP system (Banner) to managing third-party contracts, processing payments, handling collections, and ensuring the timely issuance of 1098-T Tax forms. The role demands strong fiscal management, a proactive approach to process improvement, and a commitment to providing excellent customer service to students and external partners.
This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.
Key Responsibilities
* Oversee the day-to-day operations of the Cashiers Office and Collections, ensuring accuracy and compliance with university policies.
* Proactively look for opportunities to improve processes and promote excellent customer service in Student Financial Services.
* Ensure timely preparation and delivery of 1098-T Tax forms to students and the IRS.
* Receive authorizations from 3rd party agencies, government entities, and organizations for tuition payment. Apply authorizations, invoice organizations, and ensure the timely collection of amounts guaranteed by third party sponsors. Reconcile account balances to the amounts reported by outside agencies that administer the programs.
* Manage and supervise all billing of student charges (tuition, fees, late charges, and charges from other departments).
* Build and maintain tuition and fee assessment rules in the ERP system.
* Regularly review various payment and collections reports to identify trends and propose strategies for improvement.
* Perform cash audits in the Cashiers Office.
* Assess monthly late fees and send regular communications to students regarding past due balances.
* Train end users on the TouchNet payment system and proper payment handling requirements including proper and timely preparation of deposits.
* Reconcile Barnes & Noble Book Bundle invoices with student charges and ensure timely payment of invoices.
* Manage the student refund appeals process.
* Oversee the application of financial aid credits, other credit balances, and the refunding of resultant credit balances on student accounts in accordance with federal refund requirements.
* Add short-term loan charges to students' accounts.
* Complete term setup in Banner prior to fee assessment for each semester.
* Maintain class fees and ensure class fee amounts and detail codes are correct.
Minimum Qualifications
* Bachelors degree in Accounting, Finance or related discipline.
* At least three years of experience performing account reconciliations and other similar accounting functions.
* At least one year of direct supervisory experience or operational oversight.
* Demonstrated commitment to providing exceptional customer service, with the ability to lead customer service efforts, and ensure high levels of customer satisfaction.
* Exceptional interpersonal and communication skills to interact effectively with leadership, faculty, and staff at all organizational levels.
* Demonstrated ability to manage and prioritize multiple tasks to meet deadlines while maintaining organization and attention to detail.
* Demonstrated ability to communicate financial information in a concise and professional manner to various stakeholders.
Preferred Qualifications
* At least 2 years of progressively responsible experience in higher education.
* Experience using Ellucian Banner or similar ERP systems.
* Experience identifying process improvements and effective solutions.
Additional Information
You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before January 11, 2026. Salary will be between $68,000 and $72,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.
Note: Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.
Posting Number: req2655
Type: Working 12 months per year
Position: Non-classified Staff
Division: Finance
Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact ************** (TTY/TTD: 711), or email *****************************.
Preference may be given to veterans who qualify under state and federal laws and regulations.
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