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AVP, Acquisition Fraud Strategy and Model Monitoring
Synchrony Financial 4.4
Operations vice president job in Phoenix, AZ
Role Summary/Purpose: The AVP, Acquisition Fraud Strategy and Model Monitoring, is a multi-functional role within credit fraud acquisitions strategy team. The primary responsibilities include overseeing the performance of fraud models and conducting in-depth data analytics to identify underlying model performance issues and developing action plans for deteriorating models. The role will work closely with the Acquisition Fraud Strategy Model Developers as well as the Credit Strategy Validation team to create remediation plans when models used in Credit strategies are not performing as expected. Additional responsibilities include supporting the evaluation of new fraud models, fraud and technology tools, coordinating model roll-outs with the strategy team, as well as developing enhanced ongoing monitoring reporting. The AVP, Acquisition Fraud Strategy and Model Monitoring will report to the VP, Acquisition Fraud Strategy.
Our Way of Working
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Conduct deep dives and root cause analysis on deteriorating models to identify underlying issues
Develop tactical and strategic actions plans to address model performance issues
Author narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language
Develop thorough and detailed documentation to support the strategy team's model development process to ensure consistency, transparency, and alignment with organizational goals
Develop enhanced reporting to support fraud model performance monitoring
Work cross functionally with fraud strategy leads to support their analytics of fraud strategies and models
Work closely with implementation team to ensure that Acquisition Fraud Strategic goals are met and remove obstacles to meet those goals
Perform model implementation validations and ensure strategies have the use of the best available tools and scores
Support evaluating new fraud models and tools that can be leveraged in acquisitions, payments, and merchant underwriting
Assist fraud strategy leads in the development of fraud strategies and analytics when time permits
Partner with advanced modeling teams to drive targeting/treatment solutions that meet business objectives
Collaborate with 2nd / 3rd line to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planning
Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts
Partner with compliance, legal, fair lending and audit as required
Perform ad hoc analytics, validations, and remediations as required
Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
Bachelor's degree and 5+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services.
3+ years of experience working with statistical tools such as SAS, Python, Tableau.
Expert level proficiency with Excel
3+ years of experience in retail, business, installment loans, or private label credit.
Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issues
Ability and flexibility to travel for business as required
Desired Characteristics:
Experience operating at a strategic level as part of a cross functional team
Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area
Strong understanding of the consumer credit lending lifecycle and card programs
Strong understanding of fraud models and their usage with fraud strategies
Strong understanding of model evaluation metrics such as precision, recall, F1
Familiarity with modeling approaches such as logistic regression and tree ensembles
Understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit)
Excellent oral and written communication skills with impact and influence
Ability to multi-task and perform in a fast-paced environment
Experience working alongside and in unison with off-shore teams
Demonstrated ability to manage multiple projects, organize work flow and timelines
Master's Degree or MBA with advanced analytic focus, or equivalent advanced degree
Grade/Level: 11
The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Credit
$106k-132k yearly est. 1d ago
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Sr. Engineering/Operations - Project Manager - SLC, UT - #114368
Pacificorp 4.9
Operations vice president job in Salt Lake City, UT
Company: PacifiCorp
POWER YOUR GREATNESS
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
With minimal direction from a department manager, a program manager, or the director of engineering/operations (project management office), oversees high-risk projects, which require considerable resources and high levels of functional integration. In addition to having responsibility for all aspects of the project over the entire project life (initiate, plan, execute, control, close), assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of assigned projects, takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, distributors, and vendors. Ensures adherence to quality and safety standards and reviews project deliverables. Communicates with senior management regarding the status of specific projects.
Responsibilities
The successful candidate will be accountable for all project management responsibilities in the delivery of multiple high-risk large scale capital projects. Responsibilities include but are not limited to design, financial, permitting, assembling and managing multifunctional matrixed project teams across business platforms. Responsibilities also include coordinating team efforts, assigning tasks, developing detailed project plans, project schedules and ensuring timelines are met.
•Manage the planning, design, and construction of multiple large scale capital projects (e.g. modifications/additions to facilities and infrastructure) under minimal supervision.
•Establish, track, and control project cost, scope, schedule, and risk to deliver assigned projects within their approved scope, budget, and schedule.
•Plan, schedule, and execute all phases of projects in accordance with project management processes, policies and guidelines, and corporate governance.
•Develop detailed project plans and ensure project scopes, team responsibilities, milestone dates, and the procurement strategy are clearly stated for all assigned projects.
•Develop project schedules in accordance with project objectives.
Coordinate the development of conceptual and detailed designs.
•Develop and execute public involvement plan during the project permitting phase.
Interface with external customers throughout the project life cycle.
•Establish responsibility for and manage the physical construction.
•Provide project progress reports to management and other stakeholders in accordance with an approved communication plan.
•Provide quality project cost forecasting over the life of the project.
•Coordinate with procurement to solicit external materials and services as required for project deliverables.
•Manage the bid process, and contracts for external engineering and construction services.
•Negotiate with vendors and contractors regarding work scope changes and ensure that all contract commitments are completed on time per the scope of work and technical specifications.
•Manage construction management team activities in conjunction with field operations.
•Interface with appropriate management levels including senior management to gain necessary approvals and manage risk in accordance with corporate governance.
•Coordinate the tracking, expediting, and completion of material and equipment orders.
•Responsible for interdepartmental communication for the project team.
•Responsible for delivery of internal and external project stakeholders' expectations.
•Provide coaching to less experienced project managers, engineers and other project team members to assist in their career development.
Requirements
Bachelor's Degree in, Engineering, Construction Management or the equivalent combination of education and experience
Five years related professional experience.
Proficient in project scheduling, cost controls, tracking and reporting methodologies.
Knowledge of financial principles to quantify costs and benefits of projects and to track and maintain project budgets
Proficient in the application of Project Management Institute project management techniques or equivalent
Experience in managing vendors and contractors regarding work scope changes to ensure that all contract commitments are completed on time per applicable specifications
Excellent technical writing and verbal communication skills
Demonstrated business management skills including consulting skills, customer service, and business acumen
Interpersonal and communication skills to facilitate team efforts, provide guidance and direction to team members, and communicate project objectives, parameters, status, and outcomes to stakeholders
Ability to analyze information, form conclusions and provide meaningful and creative solutions to non-typical business issues
Demonstrated skill in motivating and influencing others as well as skills and experience in team building and conflict management
Proficient in using Microsoft Office Suite including Word and Excel
Preferences
Seven years related professional experience.
Project Management Professional certification by the Project Management Institute must be maintained or gained during the first year in this position
Master's in Business Administration or advanced technical degree
Current Professional Engineer License
Project Management Professional certification by the Project Management Institute, or Advanced Project Management, or Program Management Certification
Understanding of environmental regulations, National Environmental Protection Act, environmental impact statement, environmental assessment, State Historical Preservation Office, Army Corp of Engineers, etc.
Knowledge of the Company's business, policies, procedures, and practices
Experience in the electric utility industry and applicable federal, state and local regulations
Working knowledge of SAP in cost tracking and forecasting
Working knowledge of Primavera scheduling or other project management software
Experience in electric utility design and/or construction
Additional Information
Req Id: 114368
Company Code: PacifiCorp #PM25
Primary Location: SALT LAKE CITY Onsite 100%
Department: Power Delivery
Schedule: FULL TIME
Personnel Subarea: Exempt
Hiring Range: $117,400 - $161,370
This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary.
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: **********************************************************************
Employees must be able to perform the essential functions of the position with or without an accommodation.
PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.
Nearest Major Market: Salt Lake City
Career Segment: Project Manager, Construction, Power Systems, Procurement, Testing, Technology, Engineering, Energy, Operations
Compensation details: 117400-161370 Yearly Salary
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$117.4k-161.4k yearly 4d ago
Director of Returns Logistics
Alo Yoga 4.2
Operations vice president job in Las Vegas, NV
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Director of Returns Logistics
Las Vegas, NV
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WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
Alo is seeking a strategic and operationally minded Director of Returns Logistics to lead and evolve our returns management function. This role will be responsible for overseeing all aspects of domestic returns, partnering closely with our third-party logistics (3PL) provider to ensure a seamless, efficient, and customer-centric returns experience. The ideal candidate will bring deep expertise in reverse logistics, process optimization, and inventory recovery, with a strong focus on speed, accuracy, and maximizing resale opportunities.
RESPONSIBILITIES
Lead the end-to-end returns process for domestic operations, ensuring timely and accurate handling of returned merchandise.
Partner with Alo's 3PL provider to manage daily returns operations, drive performance, and implement best-in-class practices.
Develop and continuously refine classification codes for returned items to improve accuracy, traceability, and decision-making.
Oversee inspection protocols to determine item condition and disposition (re-sellable, damaged, or salvage).
Implement scalable processes and SOPs to accelerate return turnaround time and maximize resale potential.
Collaborate cross-functionally with Customer Experience, Planning, and Inventory teams to align returns strategy with business goals.
Monitor and report on key performance indicators (KPIs) related to returns volume, processing time, recovery rate, and customer satisfaction.
Identify and lead initiatives to reduce return rates and improve product lifecycle management.
Ensure compliance with quality, safety, and regulatory standards throughout the returns process.
Support seasonal and promotional planning to ensure returns readiness during peak periods.
QUALIFICATIONS
8+ years of experience in warehouse, fulfillment, or reverse logistics operations, with at least 3 years in a leadership role.
Proven experience managing 3PL relationships and driving operational excellence.
Strong analytical skills with a data-driven approach to process improvement.
Deep understanding of product inspection, classification, and inventory recovery strategies.
Excellent communication and cross-functional collaboration skills.
Ability to thrive in a fast-paced, evolving environment with a proactive and solution-oriented mindset.
Ability to travel up to 50%.
Experience in fashion, apparel, or consumer goods industries.
Familiarity with WMS systems and returns management platforms.
Lean Six Sigma or similar process improvement certification.
Knowledge of sustainability practices related to returns and product lifecycle.
The base salary range for this position is $160,000 -$190,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.
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$160k-190k yearly 4d ago
Vice President of Operations
Blue Signal Search
Operations vice president job in Tempe, AZ
A leading player in the residential construction space is looking for a visionary operations executive to drive innovation, efficiency, and growth across a multi-regional homebuilding organization. This individual will shape and elevate the operational strategies that fuel high-volume, high-quality residential construction while empowering regional leaders to scale performance.
This is an opportunity for a strategic builder-of systems, teams, and business process excellence. Join an organization where your leadership will influence hundreds of homes annually and where customer satisfaction, operational integrity, and margin optimization are mission-critical.
This Role Offers:
Strategic leadership in a high-growth, multi-regional construction organization.
Direct collaboration with executive leadership and influence over operational direction.
Competitive compensation package with full benefits and performance-based incentives.
A strong culture focused on innovation, integrity, and leadership development
Focus:
Design and lead the operational blueprint that guides all purchasing and construction activities across multiple markets.
Define corporate-level strategies that enhance scalability, cost-efficiency, and quality assurance across the platform.
Align regional execution with long-term business goals while championing innovation and technology adoption in field operations.
Partner with regional heads to implement best-in-class practices and foster a culture of continuous improvement.
Provide mentorship and executive coaching to high-potential leaders, ensuring robust succession planning.
Oversee operational KPIs and lead quarterly business reviews focused on macro-level improvements.
Lead cost management initiatives, ensuring vendor compliance with company standards while negotiating fair and competitive pricing.
Develop and enforce procurement strategies that maximize value and reduce operational waste.
Build a scalable vendor partnership model that promotes collaboration and long-term alignment.
Standardize operational processes and develop training protocols to drive consistency across all sites.
Promote high-quality customer experiences through innovative scheduling, quality inspections, and safety programs.
Ensure continuous refinement of tools, systems, and documentation to support evolving business needs.
Act as a cultural ambassador, embedding the organization's core values into operational practices.
Lead initiatives that enhance the work environment and encourage a high-performance, purpose-driven culture.
Serve as an advisor to senior leadership on market trends, construction methodologies, and organizational improvements.
Skill Set:
15+ years of progressive experience in residential construction operations, with exposure to both purchasing and vertical construction leadership.
Proven track record in designing and scaling operational frameworks across geographically dispersed teams.
Expertise in labor cost optimization, supplier management, and budget control.
Experience leading training and onboarding functions across technical and operational disciplines.
Deep understanding of construction field operations, safety programs, and customer satisfaction metrics.
Familiarity with CRM, ERP systems, and cloud-based project management platforms.
Bachelor's degree in Construction Management, Business, or a related field required.
A process-oriented leader with a bias for scalable solutions.
A people-first mindset focused on empowering and developing teams.
Strategic thinker with executive presence and strong communication skills.
Experience in scattered-site homebuilding is a major plus.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
$121k-194k yearly est. 4d ago
Chief Operating Officer
Northern Nevada Sierra Medical Center 4.6
Operations vice president job in Reno, NV
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** .
UHS is currently recruiting for our COO at Northern Nevada Sierra Medical Center (Reno, NV). Northern Nevada Sierra Medical Center recently opened in April 2022. It is the first full-service hospital to be built in the region in nearly a century. Sierra Medical Center provides a large range of services including cardiology, oncology, neurology, orthopedics, Family Birth Center and level II NICU.
The COO provides day to day operations of the hospital. Implements strategy of CEO and Corporation. Manages hospital departments efficiently and effectively to maximize quality of services and profits of the hospital.
This leader also:
Directs effective quality operations to maximize return on investment and community reputation. Increases revenues and income before inter-company allocations, maintains or decreases the effective bad debt rate, achieves the margin percentage, and implements operating cost controls in the areas of staffing, supplies, purchased services, etc.
Develops and provides quality programs and service to the community. Manages and implements programs to ensure all employees are committed to quality and service.
Manages and develops employees. Through appropriate management practices, creates a hospital climate to motivate employees to highest performance. Establishes direction, coaches employees, provides feedback, and builds commitment.
This opportunity provides the following:
• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off
• Relocation benefits
$137k-208k yearly est. 1d ago
VP of Vacation Rental Operations
Luxe Haus
Operations vice president job in Park City, UT
Elevate Your Career in Luxury Hospitality with Luxe Haus
At Luxe Haus, we're raising the standard for luxury vacation rentals and property management in Park City and Deer Valley. Backed by over 40 years of award-winning expertise, we combine unmatched guest service with meticulous care for every home in our portfolio, which includes ski-in/ski-out estates, mountainside villas, and designer-curated condos.
Why Work at Luxe Haus?
You'll be part of a forward-thinking team rooted in creativity, integrity, and personal growth. This is your opportunity to craft unforgettable guest experiences, grow your career, and help redefine luxury hospitality in the mountains.
What You'll Do:
As the VicePresident of Vacation Rental Operations, you will serve as the senior operational leader for Luxe Haus' vacation rental and property management division. You will oversee all aspects of operational performance - guest experience, homeowner relations, property care, revenue maximization, and team leadership. This role requires an experienced hotel operator with strong general manager expertise, exceptional strategic leadership ability, and deep knowledge of luxury hospitality.
Operational Leadership & Performance Management
Lead and oversee the end‑to‑end operations of the Luxe Haus vacation rental portfolio, ensuring exceptional guest service, brand consistency, and operational excellence across all properties.
Manage and mentor operational leaders, general managers, guest services teams, and field operations staff to achieve peak performance.
Own key KPIs including guest satisfaction scores, operational efficiency, brand compliance, safety, and financial performance.
Create and enforce SOPs, service standards, and inspection frameworks aligned with luxury hospitality expectations.
Homeowner, HOA & Stakeholder Relations
Serve as the executive point of contact for high‑value homeowners, homeowner associations, and luxury property partners.
Build and maintain strong, trust‑based relationships with HOA boards, presidents, and community leaders.
Present strategies, reports, and operational insights to stakeholders to support retention and revenue growth.
Growth & Business Development Support
Partner with the CEO and leadership team to support the expansion of the Luxe Haus rental and property management portfolio.
Help define and execute growth strategies, including reservations optimization, portfolio expansion and retention, and nurturing owners and partners.
Support sales functions by ensuring operational readiness, market competitiveness, and service excellence.
Systems, Operations & Technology Optimization
Oversee and optimize operational systems, including PMS, CRM, maintenance platforms, housekeeping/vendor systems, reservations technology, and guest service tools.
Identify opportunities for automation, workflow improvements, and operational scaling.
Drive implementation of tools and processes that enhance efficiency, communication, and service quality.
Cross‑Functional & Executive Leadership
Collaborate with key departments, including Guest Experience, Marketing, Finance, and Property Management to ensure cohesive execution of company initiatives.
Participate as a core member of the Luxe Haus senior leadership team, influencing long‑term strategy.
Represent Luxe Haus in community groups and industry organizations or events where needed.
Special Projects & Strategic Initiatives
Lead operational readiness for new properties or service expansions.
Spearhead large‑scale initiatives related to service innovation, owner services, workforce optimization, and market development.
Tackle high‑impact special projects assigned by the CEO.
What You Bring:
10+ years of senior leadership experience in luxury hospitality operations (hotel experience required; vacation rental experience strongly preferred).
Proven General Manager or Multi‑Property GM background with direct oversight of teams, budgets, and service performance.
Demonstrated expertise in guest services, property management, and reservations operations.
Strong ability to manage complex stakeholder environments, including homeowners, HOAs, third-party service providers, and high‑net‑worth guests.
Track record of delivering exceptional guest experience scores, operational efficiency, and financial performance.
Deep understanding of luxury service standards and brand consistency within high‑end hospitality environments.
Highly proficient with hospitality systems (PMS, RMS, CRM, maintenance platforms).
Exceptional communication, leadership, and relationship‑building skills.
Strategic thinker with the ability to lead through influence, inspire teams, and drive innovation.
Strong organizational skills with the ability to manage multiple priorities in a fast‑paced, high‑touch setting.
Bachelor's degree in Hospitality, Business, or related field preferred (or equivalent experience).
Must be based in - or willing to relocate to - Park City, Utah.
Benefits:
Paid time off, including PTO, sick days, and vacation days
Health insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Healthcare spending or reimbursement accounts (HSA, FSA, HRA)
Wellness program
Location: Park City, UT (Full-Time, On-Site)
Compensation: $150,000 COE
Department: Operations
Reports To: CEO
$150k yearly 4d ago
Managing Director (Informatica Cloud Data Governance)
Paradigm Technology 4.2
Operations vice president job in Phoenix, AZ
Managing Director (Informatica Cloud Data Governance)
About Paradigm - Intelligence Amplified
Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference.
Summary:
We are seeking a Managing Director to lead and enhance Informatica Cloud Data Governance capabilities across a Financial Services organization
The Managing Director should be able to design, fix, and scale an enterprise data governance operating model, remediate and structure Informatica Cloud Data Governance & Catalog (CDGC), stand up and grow an operational steward network, as well as prove governance value through measurable KPIs and ROI use cases in complex environments, including Financial Services organizations
Candidates must have 5+ years of experience with taking the lead and running a Data Governance program as a Director or Program Leader
The ideal candidate will have a strong background in Cloud Data Governance solutions, preferably with specific expertise in Informatica CDGC
Experience in Data/Information Management Consulting, Banking, or Financial Services is preferred
This position is Remote, with occasional travel
Responsibilities:
The Managing Director will lead data governance operationalization programs, end-to-end, with a strong focus on Informatica CDGC remediation and scale, operating model design, as well as measurable value realization
This role is ideal for a senior leader who has personally taken complex governance programs from “stuck” to “running at scale” in large enterprises, and who is comfortable working deep in the details (catalog structure, subdomains, KPIs, steward network) while engaging credibly with executives
You will be accountable for shaping and delivering multi-bundle roadmaps (Foundation & Operational Readiness, Operational Governance at Scale, Governance as a Platform), including, timelines, team structure, stakeholder engagement, and success measures
Strategic Leadership & Program Ownership
Own the strategy and delivery of multi-phase data governance programs (6-36 months), from assessment through self-sufficient operating model, for clients with complex domain landscapes
Translate high-level governance ambitions into pragmatic bundles and roadmaps (e.g., Foundation & Operational Readiness, Governance at Scale, Governance as a Platform) with clear success criteria and milestones
Advise C-level and senior stakeholders on tradeoffs between accelerated and realistic timelines (e.g., “3x factor” environments), resourcing models, and scope management for governance transformations
Lead business development for governance-focused engagements: shape problem statements, structure proposals, estimate bundles, and present credible delivery plans that align to client culture and pace
Client Engagement & Delivery Excellence
Lead large-scale governance operationalization programs, typically spanning 9-10 major domains and dozens of subdomains, across multiple workstreams (people, process, CDGC, KPIs, culture)
Design and implement data governance operating models that can expand from tens to 75-100+ active stewards, including role design, RACI, escalation paths, and integration with product/data lifecycle
Direct comprehensive assessments of current-state governance (people, process, technology) and synthesize findings into a prioritized remediation roadmap for catalog, operating model, and culture
Oversee design and rollout of data certification processes that move organizations from “no trustworthy data” to hundreds of certified assets with visible quality scores
Establish and manage governance KPIs and ROI cases (e.g., reduction in time to find data, cost avoidance, risk mitigation, efficiency gains), ensuring governance value is transparent, quantified, and communicated
Cloud Data Governance & Catalog (CDGC), Remediation, Structure, and Adoption
Lead Informatica CDGC remediation: reorganize cluttered catalogs into clean, intuitive taxonomies aligned to business domains and subdomains as well as rationalize custom workarounds
Define and implement domain/subdomain structures, term hierarchies, and usage patterns which can make 2,500-10,000+ terms observable, searchable, and usable for non-technical users
Design and activate CDGC policies, workflows, and controls for stewardship, approvals, as well as certification, ensuring alignment with broader governance policies and standards
Drive enterprise-wide adoption of CDGC, including user segmentation, training programs, coaching for business stewards, and ongoing support to increase logins as well as active usage across domains
Steward Network, Culture, and Change
Build and operationalize a “core network” of 25-35 stewards for foundation phases, expanding to 75-100+ stewards at scale across all major domains
Develop role profiles, onboarding plans, training curricula, and playbooks for operational stewards, including expectations for issue management, certification, and engagement with CDGC
Partner with governance leadership and communications teams to shift perception of governance from optional/overhead to essential business enabler, using success stories and ROI artifacts
Practice Development & Team Leadership
Shape Paradigm's market positioning for data governance and CDGC enablement, including reusable bundle structures, POVs, and accelerators based on programs involving complex environments, including Financial Services organizations
Mentor managers and senior consultants, building delivery capability in assessments, operating model design, CDGC implementation, stewardship training, and KPI definition
Lead internal knowledge development around governance value metrics, certification patterns, and catalog design standards that can be applied across clients
Required Qualifications:
12+ years of Data/Information Management Consulting experience, with at least 5-7+ years leading Data Governance programs as a Director or Program Leader
Demonstrated experience with turning underperforming governance programs (e.g., low adoption, cluttered catalog, limited domains covered) into structured, scalable capabilities showing clear KPIs and ROI
Deep, hands-on expertise with Enterprise Data Governance frameworks and operating models, including domain structures, stewardship networks, escalation models, and integration with delivery lifecycle
Proven success leading Informatica Cloud Data Governance & Catalog (CDGC), or similar catalog /governance platform implementations at scale (2,500-10,000+ terms), including remediation, taxonomy design, and adoption strategies
Track record designing and running multi-wave domain expansion roadmaps (e.g., 3-4 high-priority domains, 3-4 mid-tier domains, remaining domains) with steward growth from dozens to 75-100+
Experience with defining and tracking governance KPIs and ROI use cases, such as time-to-find-data reduction, data quality improvements, risk reduction, and efficiency gains
Strong consulting fundamentals: structured problem solving, clear synthesis, compelling storytelling, and executive presence with senior stakeholders in large, complex organizations
Demonstrated ability to operate in “slow” or complex cultures (e.g., “3x factor” environments) while maintaining momentum, managing expectations, and sequencing quick wins versus structural fixes
Exceptional communication skills, including simplifying technical governance topics for business audiences as well as facilitating alignment across strategy, technical, and operational teams
Bachelor's Degree in a relevant field (e.g., Information Systems, Computer Science, Business, Data Management)
Preferred Qualifications:
Experience with leading governance programs in large, federated enterprises with many domains and subdomains, ideally in Banking, Financial Services, Manufacturing, Automotive, or comparable complex ecosystems
Hands-on leadership of Informatica CDGC implementations (or equivalent), including configuration, workflow design, integration with data platforms, and stewardship onboarding
Strong familiarity with Data Management frameworks (e.g., DAMA DMBOK, DCAM, CDMC) and the ability to apply them pragmatically to operational governance programs
Experience with quantifying and communicating governance value through structured ROI case studies and KPI dashboards for senior stakeholders and boards
Background in Data Quality, Metadata Management, and Data Catalog tools, with exposure to cloud data platforms and analytics environments where governed data is consumed
Why Join Paradigm
At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm.
Learn more at ********************
Policy Disclosure:
Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.
$122k-194k yearly est. 2d ago
Director of Operational Excellence
Krosswood Doors
Operations vice president job in Tucson, AZ
The Opportunity
Krosswood Doors is at a pivot point. We are a $30M omni-channel building materials manufacturer (HomeDepot.com, Krosswood.com) scaling rapidly toward $50M+. To handle this volume, we must transform our Tucson manufacturing facility from a "craftsman" culture to a world-class, scalable industrial operation.
We are looking for a Process Architect who will become part of our Plant Leadership Team.
You will join us with a specific mandate: stabilize the foundation. You will spend your first 6-12 months assessing every stage of production, documenting the "tribal knowledge," and creating rigorous Standard Operating Procedures (SOPs). Crucially, you will also introduce a metrics-driven management style, ideally implementing Lean Manufacturing principles to our floor-not as complex theory, but as practical tools to make the work easier, faster, and safer.
The Mission: First 12 Months
Codify the Process: Conduct a full audit of our assembly and finishing lines. Translate unwritten processes into clear, visual-first Standard Work instructions (photos, diagrams, and simple text) that can be understood by all employees, regardless of language.
Metric Definition & Accountability: We currently lack clear performance tracking. You will define the "Vital Few" KPIs (e.g., Throughput per Man-Hour, Scrap Rate, Schedule Attainment) and implement a daily routine where these numbers are reviewed and acted upon.
Lean Efficiency & Waste Reduction: You will train the team to spot and eliminate the "Hidden Factory" costs-specifically Motion (walking too far for tools) and Waiting (bottlenecks). You will re-organize the operation to improve material flow.
Build the "School of Krosswood": Implement a "Training Within Industry" (TWI) style program. Teach our supervisors
how
to train against the new SOPs and
how
to manage their teams against the new metrics.
Visual Factory Deployment: Install visual management systems (Shadow boards, hourly scoreboards) that allow anyone to understand the status of the plant within 5 seconds of walking the floor.
The Future: Year 1+
Transition into full operational leadership of the Tucson plant.
Manage P&L responsibilities, labor planning, and safety culture.
Drive the expansion of capacity to support rapid growth.
Who You Are
The Player-Coach: You don't write SOPs from your desk; you write them standing at the chopsaw next to the operator. You are comfortable getting dusty.
The Data-Driven Manager: You believe that "what gets measured gets managed." You are comfortable setting targets and holding the team accountable to hitting them, using data to identify where we are winning or losing.
The Visual Thinker: You understand that a 20-page text document is useless on a factory floor. You believe in one-point lessons, color coding, and simple visual instructions.
The Bilingual Leader: You can connect deeply with both our managers and our floor staff. (Spanish fluency is a major distinct advantage).
Qualifications
Education: BS in Industrial Engineering, Manufacturing Engineering, or Operations Management.
Experience: 7+ years in manufacturing operations, with at least 3 years in a dedicated Continuous Improvement, Quality, or Process Engineering role.
Management Style: Proven experience in implementing KPI dashboards and managing teams based on performance metrics.
Certifications: Lean Six Sigma Black Belt or Green Belt required.
Industry Fit: Experience in high-mix/low-volume manufacturing (doors, windows, cabinetry, furniture) is highly preferred over high-speed automation.
Why Krosswood?
Impact: You won't be a cog in a wheel. You will be the architect of our operating system.
Culture: We are builders. We value direct communication, objective data, and a bias for action.
$72k-129k yearly est. 2d ago
Director of Asset Management
Prismhr 3.5
Operations vice president job in Phoenix, AZ
🎯 Director of Asset Management - Commercial Real Estate Credit
The Opportunity: Lead Credit Performance & Workout Strategy
A leading private equity real estate firm is seeking a decisive, credit-first leader to join its high-performance, entrepreneurial team in Phoenix as the Director of Asset Management.
This is a critical, hands-on leadership role overseeing the performance of the firm's commercial real estate credit platform, specifically managing a portfolio of transitional and bridge loans. You will be the central figure responsible for identifying early risk indicators, driving proactive borrower engagement, and executing complex workout and REO resolution strategies.
If you thrive where speed, expert judgment, and precision are paramount-and you are fluent in complex loan structures and risk management-this is your chance to drive meaningful outcomes for investors.
Key Responsibilities & Impact:
Portfolio Management & Risk: Manage and monitor a portfolio of commercial bridge and structured loans, identifying early risk indicators and implementing timely corrective actions.
Workout Execution: Direct high-stakes workout strategies for underperforming or defaulted assets, including restructures, deed-in-lieu, foreclosure, and active REO management.
Cross-Functional Leadership: Partner with legal, servicing, accounting, and investment teams to streamline decision-making, coordinate external counsel, receivers, and maximize recovery.
Reporting & Analytics: Drive real-time visibility and reporting accuracy through robust KPI tracking, cash flow analysis, and performance dashboards.
Origination Feedback: Provide actionable feedback loops to credit and underwriting teams to strengthen new loan origination discipline.
What Defines Success (Performance Profile):
Experience: 8+ years in commercial real estate asset management on the credit side (lender, debt fund, or special servicer experience is ideal).
Expertise: Proven experience handling loan restructures, defaults, and REO processes. Strong understanding of bridge lending and CRE loan documentation.
Mindset: A credit-first thinker and a calm problem-solver who thrives in "messy" workout situations.
Technical Skill: Advanced Excel and portfolio analysis skills (Power BI and Argus experience preferred).
Education: Bachelor's degree in Finance, Real Estate, or related field (MBA or CFA a plus).
Compensation & Culture:
Compensation: Competitive base salary and performance-based bonus structure.
Premium Benefits: Enjoy an Unlimited Vacation Policy, Medical insurance, and a 401(k) plan with a company match.
Culture: Join a collaborative, ego-free, and professional environment where leadership is accessible daily. The team is committed to continuous improvement, integrity, and operational excellence.
We are seeking candidates who desire to work on-site in Phoenix, AZ, and contribute actively to a high-performance, entrepreneurial culture.
$137k-210k yearly est. 1d ago
Director, Ticket Marketing & Operations
Thrill Sports
Operations vice president job in Las Vegas, NV
Director, Ticket Marketing & Operations
DEPARTMENT: Marketing
Thrill Sports is a next-generation content company at the intersection of sports, entertainment, and lifestyle. As the parent company of Power Slap, Nitro Circus, and Street League Skateboarding (SLS), Thrill Sports is committed to delivering mind-blowing action sports events and original content worldwide. With over 60 million followers across multiple brand pages and channels, Thrill Sports is a leader in the action sports industry.
Position Summary:
The Director of Ticket Marketing & Operations is responsible for managing and overseeing all aspects of global ticket sales, including marketing, media buying, advertising campaign strategy as well as day-to-day ticket strategy, revenue management and operations management for all ticketed events at Thrill Sports (Power Slap, Street League Skateboarding and Nitro Circus). This role is integral in creating synergies within multiple business functions including sales, service, marketing, analytics, database, finance, technology and operations.
Responsibilities:
Develops strategic local marketing and advertising campaigns to maximize ticket sales and revenue and maximize event awareness and exposure.
Manages and negotiates advertising campaigns with traditional forms of local media including print, radio, TV, outdoor, experiential and PR.
Coordinates with venue's marketing and public relations departments to leverage arena and team assets.
Works with third party promoter partners and government partners to provide marketing support and direction for all Thrill Sports events produced in partnership with third parties.
Operates and manages all aspects of Thrill Sports' ticketing (all levels, including VIP) operations for over 40 annual global events, including travel to and directing event venue box office.
Coordinates event build manifests and ticket inventory with venue box office and/or ticketing provider.
Analyze ticketing reports and manage inventory to maximize revenues through dynamic pricing, strategic promotions, and channel partnerships.
Develop business analytics and form strategies for dynamic pricing, platinum products, VIP Experience, secondary partnerships, and other revenue growth opportunities for Thrill Sports
Develop new scaling strategies and overall pricing model
Help drive business by identifying potential innovations in process, product, and technology and investigate the process for implementation.
Oversees internal controls and procedures including auditing procedures and reports, allocation and distribution of tickets.
Works with finance on event settlements and ticket-related revenue receivables.
Administers efficient, accurate, and timely reporting mechanisms related to sales activity, as well as budget projections and analysis for senior management.
Works with all departments to maintain and develop a high level of customer service for all customers.
Leads ticketing technology efforts and innovations.
Focuses on the future of ticket operations with the goal to be on the forefront of the ticketing industry.
Performs other tasks, projects, and responsibilities as assigned.
Skills & Experience:
Bachelor's degree in a related field, or equivalent work experience.
5 or more years of relevant professional sports, entertainment, venue, tour ticketing, or box office management experience. Previous tour ticketing experience preferred, though not required.
Media planning and buying experience across all advertising mediums. Global experience preferred, though not required.
Advanced experience and knowledge of primary ticketing systems, including Ticketmaster and AXS, secondary channels and dynamic pricing tactics.
Ability to travel extensively to all North America events.
Superior customer service skills.
Strong financial reporting skills.
Ability to establish and maintain effective internal and external working relationships.
Displays outstanding written and communication abilities. Ability to communicate effectively, orally and in writing, with individuals at all levels of the organization, internally and externally.
Must be flexible and responsive to a fast paced, high demand, evolving and changing business environment.
Proven ability to work collaboratively.
Ability to maintain discretion and confidential information.
Self-starter, energetic, positive attitude with enthusiasm to insure goals and objectives are achieved. Able to prioritize and handle multiple competing activities and interests simultaneously.
Highly organized, detail-oriented, proactive and a critical thinker, with excellent decision-making ability.
Solid leadership and team-building skills.
Strong skills in Microsoft Excel, Word, and Outlook, and the ability to learn other basic computer programs.
$109k-180k yearly est. 20h ago
Director of Asset Management
Simoncre
Operations vice president job in Scottsdale, AZ
The Opportunity: Strategic Asset Partner
SimonCRE is seeking a strategic, financially minded Director of Asset Management to act as a true partner in the lifecycle of our assets. This is not a static operational role; it is a dynamic position for an “Asset Champion” who understands that every property has a distinct mission-whether it is a long-term hold for growth or a strategic position for a profitable exit.
You will bridge the gap between operations, finance, leasing, and development. You must possess the financial acumen to speak the language of our Accounting, Capital Markets, and Development teams, paired with the emotional intelligence (EQ) to advocate for and lead a high-performing Property Management team.
Core Pillars of the Role
Financial Stewardship, Lifecycle Strategy & Reporting
Budget Ownership & Cost Governance: Own annual operating budgets for the portfolio from creation through execution. Actively monitor monthly performance, investigate variances, and implement corrective actions to ensure assets perform within approved parameters while protecting Net Operating Income (NOI).
Forecasting & Projections: Partner with Finance to deliver rolling forecasts, forward-looking expense projections, and capital planning inputs that support partner reporting, refinancing, and disposition decisions.
Capital Planning & ROI Evaluation: Evaluate, prioritize, and oversee capital expenditures with a disciplined ROI mindset. Ensure capital investments align with asset strategy (hold vs. sale) and are executed on time, on budget, and with measurable value creation.
Partner & Investor Reporting Support: Provide clear, defensible operational narratives and data to support quarterly partner reports, lender requests, audits, and transaction diligence.
Tailored Asset Approaches: You will drive distinct operational strategies based on the investment lifecycle of each property:
Long-Term Holds: Act as a custodian of value. Obsess over superior maintenance and forward-thinking capital projects that enhance appeal and maximize customer traffic. Ensure these assets are immaculate and high-performing.
Assets for Sale: Shift to a lean, highly efficient operational model. Aggressively control costs to maximize Net Operating Income (NOI) and secure the highest possible return for our partners at closing.
Operational Excellence, Vendor Strategy & Radical Transparency
Vendor Strategy & Negotiation: Develop and maintain a high-performance vendor network. Help the team with RFPs, negotiate contracts, enforce SLAs, and continuously benchmark pricing to ensure best-in-class service at market-competitive costs.
Performance Metrics: Establish and track KPIs across operating expenses, service levels, tenant satisfaction, and response times. Use data and visual verification to drive accountability and continuous improvement.
Visual Verification: Champion “Radical Transparency” by utilizing technology (such as CompanyCAM) to deliver instant, visual proof of work. Ensure partners remain fully informed and tenants remain satisfied.
Cross-Functional Collaboration: Serve as the linchpin between Property Management and key internal stakeholders:
Development Team: Collaborate closely to ensure smooth transitions from construction to management and provide operational feedback during the development phase to avoid future pitfalls.
Leasing Team: Partner on vacancies and renewals to ensure operational readiness, provide accurate operating expense estimates for underwriting, and support tenant retention strategies.
Capital Markets & Accounting: Translate operational realities into financial strategy, ensuring the asset's physical performance aligns with its financial goals.
Risk & Compliance: Maintain corporate insurance policies (general liability, property, umbrella) and ensure all properties meet compliance standards.
Leadership, EQ, & Team Advocacy
High-EQ Leadership: Lead, develop, and mentor the team with empathy and clarity. You must be an effective leader who balances high expectations with genuine support.
Champion the Team: Serve as a fierce advocate for the Property Management department, ensuring they have the resources, skills, and support needed to execute both “lean” and “growth” strategies effectively.
Culture Carrier: Model a positive, “can-do” attitude, fostering an environment where accountability, teamwork, and adaptability are paramount.
The ideal candidate should have a positive, can-do attitude and…
Be First. Be Fast. Persist. Plain and simple: we're responsive, quick to action, and we tirelessly fight through everyday challenges.
Do More. Be More. We believe that if we're not exceeding expectations, we're not doing enough. On every level, we do more because that's how we're wired.
Be Direct. Show Respect. We're straight shooters when it comes to our clients and team. Honesty and respect go a long way in the world of business. And life.
Be Flexible. Embrace Change. Every day is a new day with new challenges. We know that's just how the world works. So, we're always prepared to adapt in order to succeed.
Be Inspired. Be Proud. We're motivated to do work that inspires us. We have pride and passion in everything we do.
Say It. Own it. Accountability is key here at SimonCRE. So, we say what we mean and do what we say.
Dream Up. Team Up. We dream big and work together to make things happen. Around here, we KNOW teamwork makes the dream work.
Be Helpful. Build Trust. When people think of us, we want them to think of a company that is nothing but helpful.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General office environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to remain in a stationary position for long periods of time.
Minimal lifting and carrying up to 25 pounds.
Travel Required- Minimal local travel only.
Qualifications & Requirements
Experience: 10+ years of Commercial Real Estate experience is required, with a strong preference for candidates with a background in asset management or finance. Experience overseeing multi-property portfolios with institutional ownership standards is preferred.
Financial Literacy: Must have the ability to calculate and analyze complex figures and interpret financial statements to support NOI goals and budgeting.
Strategic Agility: Demonstrated ability to switch between “growth mindset” (spending for value) and “cost control” (saving for exit) based on asset strategy.
Education: High school diploma required; a four-year college degree (Finance, Real Estate, or Accounting focus) is strongly preferred.
Technical Skills: Proficiency with Microsoft Office and general technology is required. Familiarity with CompanyCAM or similar visual documentation tools is preferred. Experience with Mac iOS is a plus.
Communication: Excellent communication skills to exchange information accurately with internal teams (Development, Finance, Leasing), tenants, and vendors.
SimonCRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$76k-146k yearly est. 2d ago
Chief Operating Officer
Skyrun Vacation Rentals-Park City
Operations vice president job in Park City, UT
Chief Operating Officer (COO)
Vacation Rental Management | Park City, Utah
We're seeking a Chief Operating Officer (COO) to help lead and scale a high-performing vacation rental management company based in Park City, with locations in Park City, Breckenridge, and Kiawah Island, South Carolina. This role is for a hands-on operator who thrives on accountability, loves building systems, and takes full ownership of profitability, operational excellence, and growth.
You'll partner directly with ownership to translate vision into execution-driving net profit, expanding margins, growing our property portfolio, and maintaining exceptional homeowner/guest satisfaction.
This is an in-office position. This is not a remote position.
Local candidates only, please.
What You'll Own (Not Just “Support”)
This is an outcomes-driven role with clear scorecard accountability:
Net profit growth and sustained margin expansion
Net property growth (new owner acquisition minus attrition)
95%+ homeowner retention, year over year
Operational efficiency across guest services, housekeeping, maintenance, and inspections
EOS traction across the leadership team and company scorecards
Core Responsibilities
Own company-wide P&L performance, budgeting, and margin improvement
Lead and optimize daily operations across all departments
Design and enforce scalable systems, SOPs, and accountability structures
Drive property growth in alignment with operational capacity and quality standards
Maintain best-in-class homeowner experience and retention metrics
Leverage technology, automation, and data to improve speed, accuracy, and decision-making
Build, coach, and hold leaders accountable for results-not effort
What We're Looking For
Proven COO, VP of Operations, or senior operations leader experience
Demonstrated success in owning net profit and margin expansion
Experience scaling a multi-unit, service-based business (hospitality, vacation rentals, property management, or similar)
Strong EOS experience-you've lived it, not just read the book
High technical aptitude (PMS, dashboards, automation, AI tools, data reporting)
Decisive, disciplined leader who sets expectations and follows through
Comfortable in both strategy and the weeds
What This Role Is (and Isn't)
This role is:
A seat with real authority and accountability
A chance to materially impact growth and profitability
A long-term leadership role with upside
This role is not:
A caretaker position
A theoretical strategy role
A place to “advise” without owning results
Why Join Us
Established portfolio with strong brand and growth runway
Direct partnership with ownership
Culture of accountability, transparency, and continuous improvement
Opportunity for meaningful compensation growth tied to performance
If you're a builder, an operator, and a leader who wants to own real outcomes-we want to talk.
📩 Apply via LinkedIn with a resume and a brief note on why this role fits your operating style.
$66k-119k yearly est. 4d ago
Operations Officer
5Ivetech Recruitment
Operations vice president job in Phoenix, AZ
Operations Officer/ Trade Support/ Junior COO in Cryptocurrency We are working with a Global Cryptocurrency company based in PHOENIX, Arizona who are looking to hire an experienced individual to assist the Chief Operations Officer (COO) and the Operations Officer in the UK during and outside London business hours. They will be expected to run, operate and oversee the Exchange's activities to a high standard.
Responsibilities:
Assisting the OO (UK) in discharging their responsibilities to the COO.
Responsible for providing content management system (CMS) reports to the COO.
Reporting any issues arising during regional hours to the COO.
Lead, drive and assist in all Project Management (PM) tasks, regional or global, as assigned by the COO.
Set user access permissions, rights and authorisation in company's in-house systems on behalf of the COO, CISO or CTO for required personnel.
Maintain, update and review the operations Risk Management Framework (RMF) on behalf of the COO.
Assist the Chief Technology Officer (CTO) on any required matters.
Monitoring other exchanges and crypto-related websites for, amongst other things, initial coin offerings, initial exchange offerings, policy/regulatory developments, whitepaper publications and information security notifications and logging these on the Regulatory Developments Register (RDR).
Required experience and skillset:
MSc Degree in a relevant area.
Previous experience in a financial field supporting exchange technical aspects.
Previous experience of working in an exchange offering fixed-income, currencies and commodities (FICC), foreign exchange (FX), equities or cryptocurrency products.
Advanced Microsoft (MS) Excel skills. You should be able to present data through Pivot Tables, Pivot Charts and other relevant visual formats/materials (e.g. graphs).
Conceptualised understanding of how an exchange functions and operates.
Previous experience of producing CMS for FX or Cryptocurrency practice, and can provide reports using data gathering from multiple sources (internal and external).
This is an exceptional opportunity for someone who has previously worked in a Trading/Crypto/Stock trading/fixed income environment who wants to fast track their career to new levels
Seniority Level
Mid-Senior level
Industry
Financial Services
Employment Type
Full-time
Job Functions
Finance
Administrative
General
Required Skills:
• Logging
• Content Management
• Information Security
• Publications
• Operations
• Cantonese
• Excel
• Financial Services
• Management System
• Trading
• Mandarin
• Risk Management
• MS Excel
• Availability
• reporting
• Security
• Materials
• Project Management
• Finance
• Business
• Management
Salary Package:
$ 50,000.00 - 150,000.00 (US Dollar)
$29k-63k yearly est. 4d ago
Operations Project Manager
Next Phase Enterprises
Operations vice president job in Phoenix, AZ
We're looking for exceptional Project Managers to join the Next Phase team. We strive for excellence in the service we provide and in the care we take of our people. We're seeking a self governing, proactive, Project Manager with a flexible, ‘can-do' disposition. Think you're the right fit? Apply with your resume; we'd love to connect.
Job Summary
The Project Manager works with internal sales, suppliers, and retailers to develop relationships and products for retail packaged goods. They are responsible for managing both internal and external processes from product ideation through development, authorization, and launch. This role ensures timely execution of tasks, effective communication, and coordination across departments and stakeholders.
Key Responsibilities
Collect and enter data into platforms such as Item 360, QMS, 1WS, Prospec, Arc, and internal databases.
Assign and manage tasks using Asana checklists.
Review artwork proofs against specifications, typically in 2-3 rounds.
Participate in weekly status meetings with suppliers and sales teams.
Attend and contribute to internal meetings and conference calls.
Monitor dotcom activity including availability and content scores; collaborate with Marketing and Suppliers to update and approve content.
Prepare and participate in line reviews and new item presentations.
Support ideation and development activities including data entry and presentation creation.
Conduct production case reviews monthly for 2-8 SKUs.
Coordinate support and sample requests, and manage shipment logistics.
Implement and track customer regulatory initiatives.
Onboard new vendors and retailers as needed.
Communicate effectively with internal teams, suppliers, and buyers/product developers.
Respond to emails and correspondence promptly.
Follow up on tasks via Asana, email, or calendar.
Maintain accurate documentation and records for retail items.
Education & Experience
Required: High school diploma or GED
Preferred: Associate or Bachelor's degree or equivalent
Knowledge, Skills, & Abilities
Proficiency in Microsoft Office and typing.
Strong work ethic and tenure at previous companies.
Experience in data entry, client/account management, and project/event management.
Ability to multitask and pivot quickly.
Excellent attention to detail.
Self-directed, driven, ambitious, and enthusiastic.
3-5 years of relevant experience preferred.
Familiarity with Asana and other task management tools.
Strong interpersonal and communication skills across various contact levels.
$71k-103k yearly est. 2d ago
Director of Plant Operations
Plant Grow Harvest
Operations vice president job in Willcox, AZ
Reports to: Chief Operating Officer
Industry: Specialty Potatoes / Fresh Produce
Employment type: Full-time
About Us
At Plant Grow Harvest (PGH), we're redefining what premium potatoes can be. Through our vertically integrated farming and packing operations, we bring our consumer brand, Digs, to leading retailers and foodservice partners nationwide. Our mission is simple: grow better, pack smarter, and deliver excellence from field to fork, while building a culture where A-players thrive.
Why This Role Exists
Our production facility is the heartbeat of our business. As we scale, we're looking for a Director of Plant Operations to turn a good plant into a great one, a leader who thrives on systems, accountability, and velocity.
You'll coach and develop a young, hungry team, bring structure and process to every shift, and free up our senior leadership to focus on growth and expansion. This is a chance to own the plant, elevate performance, and shape culture at a rapidly growing agri-food company.
This Job Is For You If…
You're an animal for execution: driven, relentless, and allergic to “good enough.”
You're a coach at heart, fired up by helping a young team get better every week.
You speak potato fluently: you know bruise points, packout rates, and what great product looks like before anyone else does.
You geek out on cost, equipment, and labor efficiencies, you see the floor as a living system and can't rest until it hums.
This Job Is Not For You If…
You're all talk and no data, you can't drive change without measuring it.
You develop people or chase results, but not both. We demand both.
You communicate in vague generalities and get lost bouncing between email, text, Teams, and calls. Clarity wins here.
What You'll Do
Lead all daily operations from raw receiving to final shipment, ensuring safety, quality, and throughput every shift.
Align labor, equipment, and scheduling to hit plan while managing cost and efficiency.
Bottleneck identification and countermeasures; drive hour-by-hour performance routines with OEE and downtime analytics.
Cross-functional orchestration with Maintenance and QA/QC to align production plans with uptime and quality standards.
Build SOPs, training systems, and a visible skills matrix that lift performance across the team.
Champion a culture of accountability, teamwork, and ownership on the floor.
Coordinate with Sales and Logistics to deliver exceptional customer service and fulfillment.
Use data, KPIs, and visual management to drive continuous improvement, hour by hour, day by day.
What You'll Bring
7+ years leading plant operations in Potato Operations
Proven success managing labor planning, cost-to-serve, and production flow.
Experience improving safety, quality, throughput, and efficiency through structured systems.
Strong background collaborating with Maintenance, QA, HR, and Finance.
Comfort with raw receiving, post-harvest handling, and fresh inventory management (FEFO preferred).
A track record of building teams and culture, developing people while holding a hard line on performance.
Bonus points if you have:
Speak Spanish fluently
Exposure to automation, capital projects, or lean/continuous improvement.
Experience managing diverse labor sources (including H-2A) and multi-shift environments.
Who You Are
You're floor-first, data-driven, and people-centered. You make performance visible, coach to the standard, and raise the bar through clarity and follow-through. You don't just hit goals-you build the system that makes hitting them the norm.
Compensation & Benefits
Competitive base salary, performance bonus tied to plant KPIs, comprehensive benefits package (100% covered by the company), and relocation assistance where applicable.
Join Us
If you want to build a best-in-class operation, lead an ambitious young team, and turn potential into performance, this is your shot.
Apply now and help us grow something exceptional.
$91k-131k yearly est. 20h ago
Operations Manager
Local Asset Management
Operations vice president job in Las Vegas, NV
The Operations Manager at Local Asset Management plays a crucial role in supporting senior team members and contributing to the success of our growing real estate asset management company. This role requires a versatile professional who can handle a wide variety of tasks across verticals, supporting functions such as real estate asset management, business administration, investor relations, operations, acquisitions, dispositions, compliance, and audit.
The ideal candidate is a highly motivated and organized professional who is comfortable taking direction from multiple team members, while also demonstrating independence and initiative. They excel at prioritizing tasks, maintaining composure under pressure, and delivering high-quality results with attention to detail. A positive, can-do attitude and polished presence are essential.
This is a role for a proactive self-starter who anticipates needs, streamlines processes, and leverages technology to improve efficiency across departments. In addition to making an immediate impact, the Operations Manager will gain broad exposure to the commercial real estate industry and opportunities for professional growth.
Responsibilities
Executive & Team Support
Provide day-to-day executive support to principals, including calendar management, meeting scheduling, and follow-ups.
Coordinate team travel, including flights, hotels, rental cars, and agendas.
Organize filing systems (digital and physical), process DocuSign documents, and prepare reports/presentations.
Manage company invoices, expenses, and payment processing.
Assist the executive team with select personal administrative duties as needed.
Operations & Administration
Support team alignment through L10 (EOS System) process management, ensuring priorities and tasks remain on track.
Assist with preparation of Letters of Intent (LOIs), diligence materials, and deal-related correspondence.
Maintain the acquisitions pipeline tracker to ensure accuracy and accountability for follow-up.
Coordinate with title companies during acquisitions and dispositions, including company-related documents, signatures, and closings.
Sort and distribute incoming mail, manage outbound correspondence, and ensure smooth office operations.
Assist with compliance-related tasks, ensuring company records, filings, and procedures are properly maintained.
Coordinate with IT support for troubleshooting, access management, and systems upkeep.
Compliance & Audit Coordination
Assist in coordinating compliance activities with the SEC and third-party administrators.
Maintain accurate and organized compliance records, filings, and documentation.
Prepare and organize materials required for compliance reviews, examinations, and updates, including document requests, certifications, and ongoing reporting.
Support the full audit cycle by coordinating with external auditors, CPAs, accounting staff, and internal team members. Prepare “file rooms,” gather supporting documentation, organize financial and operational records, and manage timelines and deliverables.
Marketing & Investor Relations
Coordinate property marketing efforts, including before-and-after photo documentation, flyers, and offering memorandums.
Assist in drafting and distributing investor updates, presentations, and marketing materials.
Coordinate company LinkedIn posts to highlight properties & renovations.
Create and prepare materials for investor meetings, such as tour books.
Maintain and update the company website to ensure accurate and current content.
Note
: The responsibilities listed above are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned as needed to support the team and business objectives.
Qualifications
Education
Bachelor's degree in business administration, communications, real estate, finance, accounting, or a related field is preferred.
Licenses and Certifications
REQUIRED: Valid Nevada Driver's License.
Experience
Experience managing administrative tasks, compliance, project management, or pipeline/transaction coordination.
Familiarity with EOS systems and L10 meeting structure strongly preferred.
Proficient in reading and preparing reports, marketing materials, and presentations.
Organizational and Problem Solving Skills
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and projects.
Excellent time management skills, capable of meeting strict deadlines.
Strong decision-making and problem-solving skills.
Leadership and Management
A proactive self-starter who takes initiative in identifying and solving problems.
Effective crisis management and conflict resolution skills.
Technical Skills
Strong command of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Proficient with Adobe, DocuSign, and Canva for document and marketing material preparation.
Experience with website content management or social media.
Comfortable with basic hardware troubleshooting, including computers, printers, and office equipment.
Communication and Interpersonal Skills
Strong written and verbal communication skills.
Ability to build and maintain positive working relationships.
Additional Skills
Ability to maintain confidentiality and handle sensitive information with discretion.
Ability to work independently with minimal supervision, displaying a high level of accountability and initiative.
Consistent and dependable in completing tasks and contributing to team goals, maintaining a high standard of reliability.
Strong drive to go above and beyond, demonstrating flexibility and commitment to meet the demands of the role.
Physical/Additional Requirements
Employee's responsibilities are that of light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects in addition to primarily sedentary work. Employee must be comfortable working in a cubicle with limited working space for long hours with the ability to remain seated at the computer terminal for extended periods. Position can be high stress and extremely fast paced. Ability to handle directives, assess situations, enter into dialogue and complete tasks. Must be able to communicate verbally and understand English; bilingual a plus.
Physical Activity
The employee is required to perform the following activity for this position: (1) Standing, (2) Moving about to accomplish tasks or moving from one work site to another, (3) Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling, (4) Expressing or exchanging ideas by means of the spoken word those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly, (5) Perceiving the nature of sounds at normal speaking levels with or without correction and the ability to receive detailed information through oral communication, and (6) Substantial, repetitive movements (motions) of the wrists, hands, and/or fingers.
Visual Acuity
The employee is required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); and/or using measurement devices. The employee is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
Working Conditions
The position requires activities occurring both inside and outside the office environment. When outside, the employee may be subject to extreme heat with temperatures above 100 degrees for periods of more than one hour. Employee may be affected by other environmental conditions, such as wind and desert climate when working outdoors.
$59k-101k yearly est. 20h ago
Manager of Revenue Operations (Product Manager)
Impact Technology Recruiting 4.5
Operations vice president job in Scottsdale, AZ
Our client is looking for a Manager, Revenue Operations to lead the strategy, development, and execution of pricing and revenue analytics capabilities that directly support revenue growth and pricing optimization. This role sits at the intersection of product ownership, analytics, and people leadership, partnering closely with business and technical teams to deliver scalable, data-driven solutions.
What You'll Do
Lead and develop a high-performing team of analysts, engineers, and developers focused on revenue management and pricing optimization initiatives
Own the design, development, and ongoing optimization of pricing tools, algorithms, dashboards, and analytics capabilities
Act as the primary product owner and liaison between technical teams and business stakeholders
Partner with revenue management and sales leaders to understand business needs and translate them into actionable data solutions
Define data requirements, performance metrics, and analytical goals aligned to business objectives
Establish best practices, documentation standards, and quality controls to ensure consistent, high-quality delivery
Drive automation and innovative data processing strategies to improve efficiency and decision-making
Communicate analytical insights and recommendations to Director-level and executive stakeholders in a clear, consultative manner
Identify opportunities to enhance product functionality supporting pricing strategy and execution
Lead ad-hoc analyses and KPI reporting to surface risks, trends, and opportunities
What We're Looking For
Master's degree preferred; Bachelor's degree required in an analytical or quantitative field (e.g., Mathematics, Economics, Computer Science, Statistics, Finance, Engineering)
5+ years of experience in a product ownership or product-adjacent role, supporting data products, dashboards, or technical tools used by business leaders
2+ years of experience leading or managing highly technical teams, directly or in a matrixed environment
Proven ability to partner with business leaders and guide technical teams in delivering analytics and data solutions
Strong experience managing large, complex data sets across on-prem and cloud environments (e.g., Snowflake, AWS)
Proficiency with SQL, Python, dbt, or similar data and analytics tools
Advanced Excel skills and strong working knowledge of Word and PowerPoint
Experience with pricing, revenue, or customer analytics in a subscription-based or related industry strongly preferred
Why This Role
This is a high-impact leadership role for someone who enjoys building teams, owning data products, and driving business outcomes through analytics and pricing strategy.
$53k-93k yearly est. 1d ago
Service Operations Manager
Hitachi Global Air Power 4.0
Operations vice president job in West Valley City, UT
Job title:
Service Operations Manager
Reports to:
Sr. Operations Manager
The Service Operations Manager's core responsibility is to the HAC service administration team, including service quoting, service technician scheduling, parts staging, service work order invoicing, rental commissioning, warranty processing, PM agreement quoting and administration. The role includes managing a team of service coordinators, service order processing, warranty administration and service invoicing. Service Operations will include customer survey responses and follow-up calls for service jobs to ensure we have met our customers' needs. Also responsible for technician utilization goals and gross margin target level achievement. This position works in cooperation with the Field Service Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
High Level Business Objectives:
Work with Field Service Manager to develop a market strategy aimed toward account retention and services growth in the region.
Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
Develop a team of highly knowledgeable and motivated Inside Service Support members and assist in them achieving their personal and professional goals.
Service Operations Leadership:
Work with Field Service Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
Identify potential candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
Assess performance of inside service support personnel.
Ensure that all customers are responded to in a timely manner regarding requests for service, service agreement visits, service quotations and site generated questions.
Ensure all service support personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them.
Target a technician labor billable ratio level which matches company goals.
Maintain technician staffing at appropriate levels for business requirements.
Ensure that the order cycle time levels are consistent with company goals and invoices are processed accurately and timely.
Responsible for professionalism of inside service staff.
Compliance/Miscellaneous:
Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
Maintain a clean, safe, working environment.
Travel as required to drive business activity if multi-branch support required. (100% in office)
Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
Education:
Associate Degree Preferred but not required.
Technical Training/Certifications in the compressed air industry is a plus.
High School Diploma Required
Position Requirements:
Five years' service management experience in the compressed air industry (preferred), HVAC, industrial equipment, forklifts, or construction equipment.
Proven leadership experience with strong written and verbal communication.
Strong understanding of Microsoft office suite.
Experience with SAP brand ERP systems a plus.
Must be able to perform all functions of direct reports.
Direct reports:
Service Coordinators
The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
$29k-42k yearly est. 4d ago
Proposal Operations Manager
SFE-Southwest Foodservice Excellence
Operations vice president job in Scottsdale, AZ
The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota.
Qualifications:
BS/BA in Marketing or Business Administration or work equivalent
Minimum of 3 year's sales or sales coordinating experience
Strong communication skills with the ability to work alongside all levels of the organization
Proficient in Sales Force
Proficient in Adobe InDesign
Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher
Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative.
Responsibilities:
Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners
Identify areas of improvement in the company and assist in creating and implementing solutions
Manage and track sales pipeline and create reports and dashboards through Sales Force
Manage Business Development Interns
Manage Business Development Coordinator
Complete and maintain accurate sales forecasts, data gathering and reports
Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines
Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library
Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment
Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items
Track budget and expenses for tradeshows
Handle all sales administration duties in a timely and efficient manner
Perform any other duties as assigned by VP Sales and Senior Executives
Other duties, as assigned
We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
$53k-92k yearly est. 4d ago
Assistant Aviation Operations Manager
American Flyers 3.5
Operations vice president job in Scottsdale, AZ
Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees.
Qualifications
Must possess superior verbal, written, organizational, and problem solving skills.
Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth.
Requires applicant to be proactive in all aspects of problem solving with a can do attitude.
Flexibility and willingness to relocate as growth opportunity arises required.
Aviation experience preferred.
Benefits
Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses.
Group Medical Insurance Program
401K with company contributions & Life Insurance Program.
Paid vacations and holidays
Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
How much does an operations vice president earn in Saint George, UT?
The average operations vice president in Saint George, UT earns between $101,000 and $259,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.
Average operations vice president salary in Saint George, UT