Operations Vice President Jobs in San Juan, PR

**Amentum seeks a Vice President of Environmental, Health and Safety for the Intelligence & Cyber Business Group.** Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Headquartered in Virginia, we have more than 53,000 employees in approximately 80 countries across all 7 continents. The Vice President directs and coordinates activities of the Intelligence & Cyber Business Group's health, safety and environmental management policies, programs, and initiatives. Maintains and administers programs to ensure a safe and compliant work environment. **This position is approved for remote-telework.** **US Citizenship is required. The willingness and ability to obtain a Secret Level Security Clearance is required. Travel is required (25-30% per year).** **Essential Responsibilities:** + Develops and maintains the quality, health and welfare, and environmental policies and procedures in compliance with corporate, state, federal and local regulations and contract requirements. + Directs and coordinates safety operations activities. + Participates at the Business Group level to address site related safety, health and environmental concerns. + Provides guidance to managers and supervisors to assist them in the interpretation of and compliance with quality, health & welfare and environmental related contract requirements. + Corresponds with corporate loss control experts and insurance company claim representatives to strengthen the company worker's compensation and loss prevention program. + Conducts EHS assessment, surveys and audits. Compiles reports and findings for review and makes corrective action recommendations as required. + Risk assessment: Identifying and assessing risks and developing plans to reduce or eliminate them. + Training: Developing and conducting training for employees and managers on safety and environmental protection. + Incident investigation: Leading investigations into incidents and reporting on findings. + Culture: Promoting a safety culture and building a risk-aware, safety-focused culture. + Develop, monitor and report on key management metrics to include safety performance, accident prevention, personal protection programs, training and awareness, equipment and property protection in industrial hygiene, HSE trends and strategic initiatives for continuous improvement. **Minimum Position Knowledge, Skills and Abilities Required:** + Bachelor's degree in Environment, Health and Safety (EHS), Quality Assurance Engineering, Business Management or related field and 15 years of related experience in these fields. + Familiar with a variety of the field's concepts, practices, and procedures. Good written and oral communication skills; working knowledge of word-processing and integrated software applications; organizational skills and ability to perform detail-oriented work are required. + **US citizenship is required, with the ability to obtain/maintain a security clearance at a Secret Level.** + **Travel - 25-30% per year.** **Desired experience includes:** + EHS Certifications: Certified Safety Professional (CSP), Associate Safety Professional (ASP), or Certified Industrial Hygienist (CIH), American Society of Safety Engineers (ASSE). + Previous work experience within the Intelligence and Cyber community. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans (******************************************* and Labor Laws Posters (********************************************************* .

Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Manage the development and implementation of multi-cloud solutions for internal customers. Working across a multi-functional team that understands our business and its objectives, to lead us through planning and designing of multi-cloud solutions in a very agile, fast-paced, and collaborative environment. The position relies heavily on influence rather than authority to drive projects. Define project scopes, plan and direct schedules while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; handle risks and issues; correct deviations from plans; and perform delivery planning for assigned projects. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project on schedule. Collaborate closely with partners in program and field delivery management to understand our customers and build the right solutions that make their needs and businesses complete. Possess exceptional problem-solving skills, strong business judgment, and notable experience collaborating in hybrid teams. Self-starter technical leader with a shown ability to implement both strategically and tactically, and someone who is excited to take on new projects. Strong interpersonal skills including mentoring, coaching, collaborating, and team building. Customer-focused with a passion for the cloud. Partner closely with peers, engineering, and internal teams to create solutions, while simultaneously evolving existing capabilities. Career Level - IC3 **Responsibilities** Develops project plans and coordinates cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget. Project Planning & Execution: * Develop detailed project plans, timelines, and milestones, ensuring alignment with business objectives and internal customer needs. * Lead and manage the day-to-day execution of multi-cloud solutions projects. * Collaborate with stakeholders to ensure requirements are captured and priorities are set effectively. Team Leadership & Coordination: * Assemble and lead internal project teams, ensuring resource allocation and assignment of tasks. * Ensure effective communication and collaboration among project stakeholders * Facilitate regular project meetings, providing updates on project progress, risks, and issues. * Mentor and guide team members to ensure high levels of productivity and engagement. Stakeholder & Client Management: * Establish and maintain strong relationships with key stakeholders and internal customer to ensure alignment and satisfaction. * Act as the primary point of contact for all multi-cloud related communications, ensuring clients' needs and expectations are met. * Manage internal customer expectations and resolve issues or concerns in a timely and professional manner. Risk & Issue Management: * Proactively identify potential risks and issues, developing mitigation strategies to minimize impact. * Resolve conflicts or obstacles that may hinder the successful delivery of business solutions. * Ensure the timely and efficient escalation of critical issues when necessary. Quality Assurance & Continuous Improvement: * Ensure that business solutions delivered meet the quality standards and performance expectations of the business and internal customers. * Conduct post-project evaluations to assess performance and identify opportunities for future improvements. * Implement best practices, tools, and methodologies for effective project management. Documentation & Reporting: * Prepare regular project status reports, including performance metrics, risks, and milestones for senior management and stakeholders. * Maintain accurate project documentation, ensuring all project activities are well-documented and accessible. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $26.97 to $67.88 per hour; from: $56,100 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one. **Disclaimer:** Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. *** Which includes being a United States Affirmative Action Employer**

When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. The Vice President, Revenue Operations is responsible for designing, building, and executing a successful sales operations function to drive efficient revenue generation and administration. The incumbent will have significant experience in Sales or Revenue Operations in a mature Saas organization. The position will report to the SVP Sales North America and will work closely with the Area and Regional VP's of Sales and Customer Success, the SVP of Customer Success, and the VP of Revenue Enablement. The candidate will have extensive knowledge of sales administration, compensation methodology, data analytics, and CRM administration. A shown ability to develop and interpret reporting metrics and drive business improvement measures is imperative in this role. This role is ideal for candidates who demonstrate both advanced business and technical capabilities that include planning, operations management, project and program management, customer care, and systems administration. Success will be realized through continued improvement of Renaissance's sales operations, administration and compensation. Feedback from internal stakeholders will be critical in evaluating success. This role requires an individual with an entrepreneurial spirit, ability to motivate a team and excellent written and verbal communication skills. The leader must have a sense of urgency, demonstrated influencing skills, proven change strategies and a track record of consistently delivering results and experience working in a fast-paced environment. **Critical Success Factors** + Responsible for designing and building a best-in-class revenue operations function that drives sales process efficiency and enhancing revenue generating capacity among the sales team + Identifying standard sales administration processes and driving consistency and efficacy. + Partnering with field sales leaders and internal stakeholders to identify and drive process excellence and data insights that enhance the organization's revenue generation capacity + Creation and Administration of compensation plans for multiple sales and customer success roles + Organizational planning and staffing for effective revenue administration + Ten years' sales or revenue operations experience in a Saas organization, Ed Tech experience preferred + BA/ BS Degree or higher + Passion for driving excellence in revenue operations and sales administration + Strong presentation skills and influencing skills with senior executives + Excellent written and verbal communication skills, with ability to multi-task, prioritize, and manage time effectively + Extensive knowledge of CRM systems (Salesforce) and best practices for design and administration + Must be hard working, have track record of success, and demonstrated drive for achievement. All your information will be kept confidential according to EEO guidelines. **Salary Range: $176,300 - 242,450** + This range is based on national market data and may vary by experience and location. **Benefits for eligible employees include:** + World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth + Health Savings and Flexible Spending Accounts + 401(k) and Roth 401(k) with company match + Paid Vacation and Sick Time Off + 12 Paid Holidays + Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program + Tuition Reimbursement + Life & Disability Insurance + Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future! EQUAL OPPORTUNITY EMPLOYER Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. REASONABLE ACCOMMODATIONS Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearn CRM.onmicrosoft.com) . EMPLOYMENT AUTHORIZATION Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For information about Renaissance, visit: ****************************

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **OBJECTIVE:** + Serve as a primary liaison and point of contact for vendor operations and vendor oversight, including vendors performing case management, case intake (i.e., Call Centers), scientific literature review, etc. + Oversee operations performed by the PV BPO vendor including contract compliance, quality and timeliness of deliverables + Serve as the primary liaison and point of contact for vendor operations including the PV BPO vendor and/or vendors performing case management, case intake, literature review; call centers + Provide Subject Matter expertise (SME) during audits and inspections in the areas of case processing/case management activities, literature monitoring, legal case processing, vendor oversight, etc. **ACCOUNTABILITIES:** + Provide leadership and oversight on case management for the Global PV Operations Team to ensure adverse event information is processed according to company timelines and quality standards + Oversee regulatory submissions for ICSRs from the Global Safety database, on-time delivery of adverse event reports to global Health Authorities, alliance partners, local operating companies (LOCs) including SUSAR and SAE communication to ECs and investigators as applicable + In partnership with the Global Standards and Compliance team, direct and manage communication with alliance partners, LOCs and CROs regarding the evaluation and processing of ICSRs + In partnership with the Global Standards and Compliance team, lead and direct the review and approval of alliance partner safety data exchange agreements for the inclusion of appropriate safety reporting requirements + Ensureoverall performanceofthedepartmentand compliance with global regulatory requirements by implementation of appropriate SOPs, processes, metrics, and monitoring of performance and compliance, and training at a global level + Oversee and direct reconciliation processes for case exchange with LOCs and alliance partners + LeadPV relationshipwith PVBPOvendorand/orvendorsperformingcase management to ensure compliance with SLAs + Support LOCs in PV tasks respondingto queriesand requests regarding case handling + Interfacewithcommercialqualityforproductcomplaints;assistinobtainingfollow-upwhennecessaryforadverseevents,productqualitycomplaintsor other safely information + Directrelationshipwith and outputof BPOpartner(s)in accordancewith SLA + Liaiseswithfinancial/projectmanagementforbudgetplanning + Approveactualinvoicesandconfirmaccuracyofspendandbills + Coordinate clinical and project management case processing teamstoassess/predictcasevolumestoensurestaffingplanning at vendor + Leadplanningforad-hoccaseprocessingrelatedprojects e.g. + Legal cases or AE/SAEs generated through marketing surveys + Lead and facilitate regular joint operating committee meetings to review / address issues if needed for: Adherence to KPIs and SLAs. Forecast demand. Issueescalations.Continuousimprovement initiatives. Change management + Manage/reviewdeliveryagainst MSAterms + Monitor global KPIs and SLAs + Ensure quality of deliverables across teams + Represent voice of vendor to PV function + Provide guidance to delivery teams + Maintain operating manual (describing operating rules with vendor) + Lead change management and ongoing training + Establish and manage vendor oversight procedures + Partner with QA to establish and manage BPO vendorqualityagreement procedures include vendors performing case management/intake activities or literature review and surveillance **EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:** + Bachelor's required. Advanced degree in scientific/medical field preferred + Minimum6yearspharmaceuticalorhealthcarerelatedindustryexperience required + Minimum 5 years PV experience with 3 years experience working with CROs, vendors, and relationship management required + GlobalexperiencewithCROs,vendorsandrelationshipmanagement preferred + Good cross cultural understanding and experience + Experience in people management and well developed skills in teambuilding, motivating and developing people + Demonstrated skills in negotiation and consensus decision making + Criticalthinkingandanalyticalskillsandabilitytomakekeydecisions + Demonstrated effectiveness in external partner relationship management + Understandingofmedical/scientificterminology + GoodknowledgeofPVregulationsfortheglobalpre-andpost-market, i.e. FDA, EMA, ICH GVP + Experience with safety databases, including MedDRA and WHO Drug + Excellent written/oral communication skills + Accuracyandattentiontodetail + Flexible mindset + Team worker with collaborative approach + Ability to prioritize under pressure + Welldevelopedorganizational skills **LICENSES/CERTIFICATIONS:** + RN or Pharmacist preferred **TRAVEL REQUIREMENTS:** + Some travel to global Takeda sites may be required **Takeda Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** Massachusetts - Virtual **U.S. Base Salary Range:** 133,000.00 - 209,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** Massachusetts - Virtual **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes \#LI-Remote

1) Leads a team(s) in providing strategic value to assigned customer(s) that include the following: (a) Manages supplier relationships (SRM) between suppliers and Intermountain Healthcare by coordinating complex and critical decision making processes, implementation, and service delivery for assigned customers. (b) Responsible to work with internal key stakeholders to establish strategic customer goals to deliver savings and efficiencies to Intermountain Healthcare. (c) This position also manages key stakeholder relationship management (CRM), coordinating complex and critical projects in the supply chain for the key stakeholder. Responsible for annual business plans, sourcing initiative tracking and reporting, key stakeholder coordination and communication on Supply Chain initiatives. **Scope** 1) The Director of Category Management manages and trains a team of professionals who lead consistent and progressive initiatives. 2) The Director manages all supply chain aspects on behalf of a specific business service line(s). 3) This position has oversight of the sourcing/contracting/procure-to-pay process, as well as experience in customer and supplier relationship management (CRM/SRM), change management, communications, and project management within their assigned portfolio. 4) The scope includes stakeholders / decisions makers throughout Intermountain Healthcare: a) Periop space which includes some of the following categories. MSK, Neuro, Robotics, ENT, Custom Packs, Anesthesia gases, GYN, Lasers, Ophthalmology, Osteobiologics, PACU, Pain Management, Plastics, Podiatry, Sports Medicine, Trauma, Surgical Oncology, Surgical Operations, Total Joints, Transplant, Uro. 5) The scope also includes the entire supply base, within their assigned portfolio. **Job Essentials** + Develop comprehensive category strategies that drive long-term value and align with business goals. + Engage Business Stakeholders in category reviews and planning sessions within assigned areas of responsibility; establish self as category expert. + Proactively identifies creative strategies to reduce costs, increase value, and mitigate risk in the most challenging categories. + Work with COE to ensure we can develop language in our agreements that allows us to monitor and track KPIs to measure success and hold suppliers and business owners accountable to our pre-identified goals and objectives. + Provide regular updates on category performance, strategic initiatives, and market trends to internal and external stakeholders. Accountable for quantifying and delivering against savings targets for category. + Facilitate and co-chair VAT or other meetings. + Present necessary information in VAT meetings and other professional settings. + Drives and leads our Group Purchasing Organization engagement and initiatives. + Assists Director in process improvement initiatives to further develop and strengthen the department. + Support Business Stakeholder in Contract Lifecycle Management of assigned contract portfolio. + Support Sourcing Centers of Excellence in all Sourcing and Contracting activities related to assigned categories. + Creates a pipeline of opportunities by adopting a total cost of ownership mindset, considering direct and indirect costs. + Provide data-driven insights to inform decision-making and improve clinical and financial outcomes. + Develop tools and processes to streamline contract administration and enhance governance. + Ensure desired KPIs are in the contract and implemented withing appropriate service lines. + Responsible for understanding contracts within their category portfolio, proactively managing expiration dates, identifying opportunities for improvement and reducing administrative waste. + Responsible for proactively prioritizing their next 12-18-month category portfolio and publishing the necessary categories to our sourcing calendar. _Minimum Qualifications_ + Bachelor's degree in business, Supply Chain Management, Healthcare Administration, or a related field. + Experience overseeing complex projects, successfully managing communications, stakeholders, and risk. + Experience leading a team of individuals to achieve desired outcomes and goals. + History of process improvement and achieving KPI + Experience running a VAT, Business Review or other internal/external meetings. + Minimum of 7 years of experience in category management, strategic sourcing, or a similar role within a healthcare setting. + Demonstrated expertise in project management, with the ability to manage multiple priorities and projects simultaneously. + Proven track record of developing and executing successful category strategies that deliver financial, quality, and service results. + Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster collaboration within high performance teams _Preferred Qualifications_ + Masters preferred + Health care product knowledge preferred + Experience leveraging GPO contracts as part of the category strategy. **Physical Requirements:** Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. - and - Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. - and - See and read computer monitors and documents. - and - Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Supply Chain Center **Work City:** Midvale **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $57.75 - $89.14 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (***************************************************************************************** , and for our Colorado, Montana, and Kansas based caregivers (********************************* ; and our commitment to diversity, equity, and inclusion (********************************************************************************* . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.

The VBCM Operations Manager will report to the Director of Clinical Care Operations, consistently directing and overseeing the objectives and goals of the Value Based Care Management Program. The responsibilities of this role include directly leading and managing teams of Care Managers, providing guidance and supervision, as well as supporting colleague development. The VBCM Operations Manager ensures that the quality, clinical and operational performance objectives of the program are being met. This role is responsible for operational processes and initiatives that support achievement of performance goals and providing support as needed to the Director of Clinical Care Operations. **Essential Job Functions:** + Lead a team of Care Managers. + Act as a mentor and coach to the Care Managers, highlighting development opportunities that will positively impact the greater team and aid in their personal development as a Care Manager. + Provide performance management for the team of Care Managers to include formal performance evaluations and delivery of performance feedback. + Appropriately utilizes diagnostic tools and reports to identify feedback opportunities for colleague performance improvement and recognition. + Provide consistent development and retention of team with the support of CareFirst Senior Leadership and Director of Clinical Care Operations. + Continually evaluate performance against objectives for the team, develop strategies and implement initiatives to achieve performance goals. + Interact with CareFirst in a variety of areas such as integration activities, audits, case management and site visits in collaboration with the Director. + Provide clinical/coaching oversight to team to ensure consistency in service delivery to drive contract outcomes. + Appropriately utilize diagnostic tools and reports to identify feedback opportunities for direct and indirect colleague performance improvement and recognition. + Collaborate with the VBCM Operations Leadership Team, CareFirst Senior Leadership, and CareFirst Training Team, as well as other internal colleagues, to monitor program delivery performance to ensure that contractual requirements as well as the business, financial, clinical, and quality objectives of the VBCM program are being met. + Develop and implement the operations strategy for the VBCM program to meet the Sharecare and customer business objectives as directed by the PCMH Operations Leadership Team. + Participate in new hire process of Care Managers. + Participate in quality improvement activities. **Specific Skills/ Attributes:** + Ability to interpret and understand contract requirements. + Demonstrated critical and analytical thinking. + Exceptional problem-solving and decision-making skills. + Demonstrated strategic and creative thinker (i.e., ability to develop and execute plans and can articulate vision, forecast, and anticipate results). + High energy individual with positive, enthusiastic approach. Must be comfortable with ambiguity of program. + Self-directed with exceptional organizational skills. + Excellent verbal and non-verbal communication skills. + Ability to recognize, embrace and support the philosophy, mission, values and vision of Sharecare with leadership practices. **Qualifications:** + Current and active multi-state/compact RN licensure in state of residence is required. + Bachelor's degree preferred + 5+ year experience in Care/Case Management + Prior management and supervision of a clinical team is preferred. + Health Plan experience is required. + Demonstrates computer competencies to include electronic medical records, word processing, spreadsheet, presentation preparation, and. Demonstrated ability to learn customized computer applications. + Maximize all technology inclusive of Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, laptop computers, and all other relevant unified communication technologies. + This position will be based from a home office which must satisfy all HIPAA requirements and minimum internet connectivity requirements. + Ability to communicate with members, other members of the team, physicians, and plan representatives. + Ability to read, analyze, and interpret common scientific and technical journals. Ability to effectively present information to audiences with a variety of knowledge/skill levels Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology US (DT - US). We are curious and life-long learners focused on technology and innovation. Recruiting for this role ends on Jan 21, 2025 Work you'll do The Strategic Planning Manager is a critical role responsible for supporting the strategic initiatives for the GenAI capabilities organization. This involves assisting in strategic planning and execution, performing deep-dive business analysis to identify growth opportunities, business goal alignment and stakeholder engagement. The role requires strong analytical capabilities, business acumen, and excellent communication and research skills. Responsibilities: * Strategic Planning: Assist in the development and implementation of strategic plans and initiatives that align with the organization's overall business objectives. Assist conducting comprehensive ongoing business analysis to identify opportunities for quick wins and AI infusion, to inform investment decisions. * Cross-Functional Collaboration & Coordination: Work with various teams including IT, data science, and business units to support implementation of AI strategies. Ensure alignment of AI initiatives with broader business goals. * AI Advocacy: Advocate for the use of AI within the organization, educating stakeholders on the benefits and practical applications of AI technologies. * Market Research & Innovation: Keep abreast of the latest trends and developments in AI, providing recommendations on how these could be leveraged for strategic advantage. * Ethics and Compliance: Ensure the ethical and responsible use of AI and data, adhering to data privacy regulations and best practices. * Support core team on key strategic priorities. * Performs other job-related duties as necessary. The team Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~3,000 professionals in DT - US deliver services including: * Cyber Security * Technology Support * Technology & Infrastructure * Applications * Relationship Management * Strategy & Communications * Project Management * Financials Office of CIO/COO The Office of the CIO/COO is the engine of the DT - US organization, ensuring a smooth, efficient, and fiscally sound technology operation. This multi-disciplinary team runs IT as a business by transforming IT finance, reporting project portfolio metrics, quality, deployment, delivery, and adoption, and building the IT workforce of the future. Required Qualifications: * Bachelor's degree or equivalent in Computer Science, Computer Engineering, Business Administration. * Minimum 6 years relevant experience in strategic planning focus within technology. * Minimum 2 years of experience within a role involving mix of AI, and/or data-driven strategies. * Minimum 1 year with previous people leadership or project management experience. * Limited immigration sponsorship may be available. Preferred Qualifications: * Ability to translate complex AI concepts into understandable business terms. * Knowledge of project management principles and change management. * Understanding of data privacy laws and ethical considerations in AI. * Knowledge of AI, ML, and data analysis techniques. * Master's degree in: Business, Data Science, Computer Science, or a related field. * Certifications in AI, ML, or related fields preferred. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500 - $210,600 Information for applicants with a need for accommodation: ************************************************************************************************************ EA_ExpHire RITM7322460 #LI-Remote Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture. Our purpose Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see ************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 192691

This position leads the Workforce Management (WFM) team, responsible for empowering our GCSO call centers (across RIS, MLH and Group) with the right processes, technology and staffing levels to be successful. This role plays a critical part in the success of our call center operations, delivering accurate forecasts, optimized schedules and real-time execution to win service level one interval at a time and therefore provide strong customer experience. The incumbent will work closely with call center leadership and other senior leaders both internal and external to the Group Service & Operations organization. Job Location: Must be commutable distance to MetLife Office - Tampa FL, Bloomfield CT, Aurora IL, Cary NC, Oriskany NY (Central NY) Bridgewater NJ, Clarks Summit PA, Warwick RI, San Juan, PR In office once a month for office meetings Key Responsibilities * Executes the strategic Workforce Management business plan for all GCSO call centers, across four key functions (Forecasting, Scheduling, Real-Time Management, Vendor WFM Support) * Delivers accurate interval/daily/monthly forecasts to position call center partners for success * Manage all scheduling aspects, including generation and maintenance, for call center teams * Oversees real-time, intraday service level management via workload routing and skill templates; owns intra-day automation via Intradiem tool; oversees incident management processes and procedures * Works closely with call center vendor partners, providing similar WFM support that we provide to our GCSO call centers * Identifies and analyzes data trends and gaps to improve the customer experience and accurately predict long term and short term staffing capacity needs. Through long term, strategic and real time planning, this associate will build and present business cases to identify and initiate process improvement and efficiency gains in our call center groups * Partners across teams, organizations and vendors to improve workflow processes and solve for organizational opportunities to ensure that service levels and all critical KPIs are met * Serves as a subject matter expert on all WFM related topics across the enterprise * Identifies and drives continuous improvements in WFM processes and tools * Develops and maintains collaborative partnerships and alliances with all levels of the organization * Recruits, develops, coaches and retains diverse associate talent ; provides an inclusive environment that motivates others and promotes associate engagement and development * Effectively manages the budget for the WFM organization Essential Business Experience and Technical Skills Required: * 5-10+ years of work experience, at least partially in call center domain * Strong critical thinking and problem solving skills * Operational background with experience in call center operations * Communication - Maintain open, credible lines of communication with associates and strong ability to interact with senior leadership. Ability to distill complex data/analyses into executive level reporting. Excellent presentation skills * Coaching - Provide timely, candid feedback. Promote teamwork and support associates. Evaluate performance objectively. Strong people management skills * Leadership - Manage creatively to meet changing business and organizational needs. Make timely, practical decisions. Manage issue escalation and problem resolution. Strong leadership skills in leading cultural change in an evolving organization * Initiative - Willingness to challenge the status quo to identify improvement opportunities; and execute the improvements. Adapt to change quickly and easily * Collaboration - ability to develop an effective network within MetLife to achieve objectives and meet customer needs and expectations * Time management, organization, and ability to delegate * Ability to manage an operating budget * Strong Word, Excel, Power Point skills Preferred: * Planning and/or Strategic Governance experience * People management experience The salary range for applicants for this position is 100000 - 160000. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces for 2024, as well as the 2024 Fortune 100 Best Companies to Work For , MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us! Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. 100000 - 160000

The Project & Contract Manager is responsible for overseeing, conducting, and developing operations tasks, multidisciplinary scopes of works, bid/procurement processes, manage projects schedules, and coordinate people to ensure that operations run smoothly, needs delivered on time, and produce the desired results within assigned budget. This position must have the ability to work effectively with ever-changing priorities and/or situations and reports directly to the Operations Manager.Responsibilities Include the following. Other duties may be assigned: + Develop multidisciplinary scopes of works (electrical, civil, mechanical, among others) to guarantee that capital and operational improvements are completed. + Provide leadership and direction for day-to-day operations over a team of employees and contractors to meet demands of both external and internal customers. + Provide leadership and direction to ensure that all projects are delivered on time, within specifications and within budget. + Develop execution plans for maintenance: preventative and reactive, troubleshooting, and repairs of the building's equipment. + In charge of all calls related to operations events or urgent needs. + Manage services contracts. + Support other managers to gather operations needs, design and execute an operational plan. + Assists with the training and development of the operations staff and equipment's end users. + Coordinate and communicate with staff to ensure smooth operation between shifts and proper handoff of operation. + Manages the beginning and end-of-shift report capturing and communicating key services, safety, and equipment issues. + Complete procurement process for building supplies, services, and emergencies. + Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility (*********************************************************************** + Procures projects through both bid and negotiated processes ensuring compliance with company policies. + Generate, manage, and control projects' documents + Ensure resource availability and allocation + Develop a detailed project plan to track progress + Report and escalate to management as needed + Establish and maintain relationships with third parties/vendors + Create and maintain comprehensive project documentation + Other duties as assigned. Supervisory Responsibilities Directly supervise employees in the Operations Department. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience + Bachelor's Degree (BS) from four-year college or university, Mechanical Engineering degree preferred + Three to five years of related experience in a similar position or equivalent combination of education and experience + Strong knowledge in facility capabilities, industry terminology, drawings, event related services and technical requirements of HVAC, Mechanical and Electrical systems. + Experience in operational and or construction management and contract administration required + Experience in building maintenance concepts and procedures Skills and Abilities + Excellent verbal, written and interpersonal skills essential + Demonstrated technical knowledge of construction management is required + Good analytical skills, including ability to lead, facilitate, plan, document and organize + Ability to read and understand multidisciplinary drawings and sketches + Customer Focus - is dedicated to meeting the expectations and requirements of internal and external customers + Organized - can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently. Must display sense of urgency, ability to work under pressure, with attention to details + Must be able to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days + Must be able to operate a forklift and other industrial equipment + Team Player - Creates strong morale and spirit within team; shares wins and successes; fosters open dialogue; creates a feeling of belonging in the team. + Familiarity with OSHA, ADA and related state and federal regulations required + Assess situations exercising decision-making authority + Must be able to speak, read, and write Spanish and English + Solid organizational skills including attention to detail and multi-tasking skills Computer Skills + Proficient in MS Office Word, Excel, Power Point and Outlook + Knowledge in Construction Management System (desired) Certificates, Licenses, Registrations Valid EIT Engineer License preferred. Note: ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.

Job ID 200680 Posted 14-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Data & Analytics, Executive Management, Legal, Purchasing/Procurement **About the Role:** As a CBRE Account Operations Director, you will help manage the departments in charge of office services, client support, and business operations. This role specifically involves overseeing the Sourcing and Procurement, Reporting and Analytics, and Compliance teams. The person in this role will be responsible for managing the delivery of contractual services to ensure requirements are fulfilled. **What You'll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Assist with executing operational strategies, ensuring efficient and effective operations for a small market area. + Act as a key business partner to put in place initiatives and start process improvements. + Partner with local and regional senior management to develop and implement strategies that optimize operational performance and support the business. + Manage client services support activities to drive the productivity of client-facing professionals. + Direct the business operations activities regionally. Develop partnerships with internal departments management. + Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance. + Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. + Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. + Significantly improves and changes existing methods, processes, and standards within job discipline. **What You'll Need:** + Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Should have experience in compliance, reporting and analytics or sourcing and procurement. + Experience leading Shared Services. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. + Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Expert organizational skills and an advanced inquisitive mindset. + Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations. + Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Account Ops Director position is $175,000 annually and the maximum salary for the Account Ops Director position is $190,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. The application window is anticipated to close on January 31, 2025 and may be extended as needed. To express interest in similar roles, visit CBRE.com/careers **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Additional Information** **Job Number** 25000767 **Job Category** Golf, Fitness, & Entertainment **Location** The Ritz-Carlton San Juan, 6961 Avenue of the Governors, Carolina, Puerto Rico, United States, 00979VIEW ON MAP (************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Functions as the Strategic Business Leader of the hotel's Casino operation. Position oversees the development and implementation of departmental strategies. The position verifies the Casino operation meets the brand's target customer needs, verifies associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the executive committee develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property associates and provide a return on investment to the owner and Marriott International. **Education and Experience** - 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the guest services, Casino Management or related professional area. OR - 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years' experience in the guest services, Casino Management or related professional area. **CORE WORK ACTIVITIES** **Operations/Property Management** - Develops a Casino operating strategy that is aligned with the brand's business strategy and leads its execution. - Verifies that regular, on-going communication is happening in all areas of Casino. Continually communicates a clear and consistent message regarding departmental goals to produce desired results. - Identifies key drivers of business success and keeps team focused on the critical few to achieve results; verifies the integration of departmental goals in game plans. - Champions change, verifies that brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. - Researches and analyzes new products and pricing and services of competition. Introduces ideas to leadership team to enable property to remain competitive. - Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts; encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service. - Complies with all franchised / licensed / brand standards. - Creates an atmosphere in all Casino areas that meets or exceeds guest expectations. - Verifies compliance with all local, state and federal regulations (OSHA, Health Department, Alcoholic Beverage). - Verifies that regular, on-going communication is happening in all areas of Casino. - Reviews staffing levels to verify that guest service and operational needs are met. - Communicates and executes departmental and hotel emergency procedures. - Authorizes credit. **Sales and Revenue Management** - Coordinates all marketing efforts with Marketing Department and Central Casino Marketing. - Manages market positioning / repositioning. - Develops and monitors execution of marketing plan for Casino Operation. - Sets and communicates specific sales goals and develops incentives to encourage goal attainment for all areas. - Uses a guest database to target direct marketing efforts and increase market share. - Leads the development of web based promotional sites to attract business. - Stays aware of market trends and introduces new Casino products to meet or exceed customer expectations, generate increased revenue and verify a competitive position in the market. - Participates in sales calls and site visits with members of the Casino and/or sales staff to acquire new business. - Assist with the evaluation of existing and potential gaming markets for viability. **Financial Management** - Develops and manages Casino budget. - Manages organizational structure and departmental staffing with corresponding Payroll Analysis. - Manages credit policy, accounts receivable analysis and collections strategy. - Reviews financial reports and statements to determine how Casino is performing against budget. Works with Casino leadership team to determine areas of concern and develops strategies to improve the department's financial performance. - Coaches and supports Casino leadership team to effectively manage wages, Casino cost and controllable expenses such as restaurant supplies, uniforms, etc. Focuses on maintaining profit margins without compromising guest or associate satisfaction. - Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. - Verifies that all technology relative to procurement is implemented. - Verifies cash control and liquor control policies are in place in Casino areas and followed by all related associates. **Verifying and Providing Exceptional Customer Service** - Leads the execution of brand service initiatives in Casino areas. - Sets expectations and holds Casino leadership team accountable for demonstrating desired service behaviors. Confirms that guest expectations are met or exceeded from beginning to end of service experience. - Participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates. - Empowers associates to provide excellent guest service. Establishes guidelines so associates understand expectations and parameters. Verifies that associates receive on-going training to understand guest expectations. - Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of Casino products, service levels and overall satisfaction; effectively responds to and resolves guest problems and complaints. - Observes service behaviors of associates and provides feedback to individuals and/or managers; continuously focuses on improving service performance. - Attends pre- and post-convention meetings to understand group needs, set appropriate expectations and obtain feedback on quality of product (e.g., Casino, room service, street restaurant & bar), service levels and overall satisfaction; communicates critical information to areas of responsibility. - Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Reviews findings with F& B team and verifies appropriate corrective action is taken; shares plans with hotel leadership. - Incorporates guest satisfaction as a component of departmental meetings with an emphasis on continually improving results. - Verifies that a customer recognition program is in effect throughout all Casino areas; maintains active guest database. - Make final decisions regarding complementary privileges, credit limits, and tables game disputes. **Managing and Conducting Human Resources Activities** - Hires Casino leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. - Verifies that new hires participate in the department's orientation program and receive the appropriate new hire training to successfully perform their job. Verifies that team members are cross-trained to support successful daily operations. - Creates appropriate development plans and develops team members based on their individual strengths, development needs, career aspirations and abilities. Confirms that the same is done for all managers in Casino. - Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Coaches team by providing specific feedback to improve performance. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. - Establishes and maintains open, collaborative relationships with direct reports and entire Casino team. Verifies that direct reports do the same for their team. - Verifies that regular on-going communication takes place throughout the Casino operation to communicate daily operations activities, set expectations and create awareness of business objectives. - Utilizes associate feedback and an "open door" policy to identify and address associate problems or concerns in a timely manner. Verifies that associates are treated fairly and equitably; brings issues to the attention of Human Resources as necessary. - Confirms that hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. - Celebrates successes and publicly recognizes the contributions of team members; verifies that recognition occurs in all areas. - Verifies departmental participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizen's homes and homeless shelters). **Owner Relations** - As a member of the hotel executive committee, attends owners meetings and provides meaning or context to the Casino operational and financial results; demonstrates an understanding of owner priorities. - Proactively addresses potential areas of concern and proposes solutions to owners. - Promotes and sells ideas persuasively to owners for stimulating business opportunities. - Is knowledgeable of all Casino related management contract requirements and verifies compliance with contract and reporting requirements. **Other** - Casino Floor Plan and FF&E Specifications - Complimentary Practices. - Assist with the Casino Proforma where applicable for prospective acquisition or development of new Hotel/Casino properties. - Performs other duties as assigned to meet business needs. - Preferably English and Spanish communication skills. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Please review the job details below. Senior Business Design, Manager Job Summary: Define the scope, oversee the small and medium sized software development projects to ensure the desired result is achieved, through effective planning, select staff, implementation, monitoring and evaluation of project. Business Designers contribute to cross-functional teams by helping assure that our technology and cognitive (think AI) deliverables are grounded in real market opportunities, business feasibility, operational viability as well as deep and significant user needs. They fuse two critical practices for us - design and strategy and constantly strive to bring key questions to our conversations - why are we doing this, what is in it for users, why should the business care, how will it get done? Our Business Designer needs to be comfortable with the messy front end of innovation and discovery capable of restraining judgement long enough that new ideas and insights can emerge. They must equally be capable of helping make better decision making happen by bringing forward solid evidence, aligning people around what is important and strengthening team confidence with real world perspective. Our Business Designer is part project coordinator with an eye on delivery, part service designer with a keen perspective around user needs and part storyteller translating ideas into implementations. Position Reports to: Senior Director Status: Non-supervisory/Exempt Essentials Responsibilities: Business Designer (That's You) How this role fits into the great work we do. We at Wovenware are transforming to meet a fast-changing world. Today we are known for our ability to engineer highly complex software solutions and to take data and deliver artificial intelligence and machine learning impact. These things are what of client challenges. But we are working hard to be part of the why where we help clients understand the problem, not just given them solutions. Design is the critical paradigm of this kind of problem solving. It helps us take the abstract, poorly defined, complex challenge and find the key insights and ideas that lead to more rich solutions and lasting impact. We are building a design practice to bring the mindsets of design thinking and human-centric design as well as the practices, methods, and skills of service design, agile and lean to help us deliver better, more usable, and more human software and technology. We call our approach Bravely Human, and our practice will be housed within our Design + Experience Lab. We want our approach to design to balance both user needs as well as those of stakeholder - from client employees who must use what we create, to CIOs who must manage it and CEOs who depend upon it. Business designers along with service designers, user experience and interaction designers and visual designers will be the core of this practice and will reshape how we do business, think about problems, and make impact. What you can expect to be doing. On Projects - Solve and reframe problems collaboratively using a design mindset. Work with technology, project, and data focused teammates to shift traditional project requirements into user-centric outcomes. Participate in and often lead design research including stakeholder and user interviews and summarize the findings in ways that an entire team can understand and empathize with. Guide teammates and, at times, even clients through facilitated exercises that help them discover needs, identify opportunities, reframe problems, and generate ideas that meet both user and business needs. You will lead brainstorming's. Guide teams to create new digital-driven experiences across industries that drive customer engagement and reduced cost to deliver services. Co-lead or solo-lead the process of defining what goes into deliverables like journey maps, user-personas, service blueprints and session recaps most of which will be finalized with your guidance by visual designers. Define and guide the process of prototyping with a bias towards helping teams learn and pivot quickly. Apply business analysis tools and methods like trend analysis, comparative and competitive analysis, business model canvas and product roadmaps in a design driven way. Speaking up in internal and external meetings to assure the perspective of users, customers, employees and business stakeholders and not lost in a technology project. Help develop sessions that we facilitate clients' thoughts to help them do better thinking about subjects like how they will onboard employees to new technology, for example. Provide coaching to your multidisciplinary project team in how to approach challenges from a design perspective and see technology as a service so that they become more comfortable with thinking about both user and business needs. As part of the design practice - Help to create and deliver trainings, content, collateral, and experiences that help everyone at Wovenware understand design thinking and how to work in a design driven way. Facilitates sessions using design methods and tools in support of Project Management and Human Resource efforts to engage teams, align efforts, solve problems, clarify expectations, and reinforce empathy for users. This includes everything from ice breakers and team buildings to project prioritization sessions. (Thou shall facilitate better conversations and meetings) Co-lead with the Design Director or independently leads internal employee experience effort initiatives using design thinking/service design. These are design thinking projects for Wovenware as well as great practice in design for project managers, project coordinators, UX/UI. Assist in the creation of materials, messages, strategy that help us explain to internal and external audiences the power of design so that we build enthusiastic collaborators and eager clients. Serve as the project coordinator around the design practice's activities, outreach and other efforts that may arise as we grow, morph and scale. Requirements: Must be a U.S. citizen. Bachelor's degree is preferred in Business Administration, Computer Engineering, Computer Science, or related field. More then 1+ years of experience related field Excellent Interpersonal and Communication Skills. Deep Comprehension of Software, Java, and Database. Ability to travel within Puerto Rico and occasionally foreign. OPTIONAL; Agile, SRUM master and PMP Certification Minimum Skills: Computer Expert. Creative and innovative. Openly communicates to the team in an enthusiastic and motivated manner. Positive ‘can do' attitude. Cold Calling Experience Highly self- motivated and results- driven. Negotiation Skills Excellent Presentation Skills Must be able to adapt themselves to the changing demands of the project and the team. Outstanding communications skills both oral and written (English and Spanish) Excellent organizational skills, able to set priorities, and responsive to customer requests. Ability and willingness to work multiple projects simultaneously. Availability to work in the offices of our clients and Wovenware Offices. Competencies Skills that will make you successful. We know that there are few people who start off as a business designer. After all, it is a new and emerging role. But here are some of the skills - both from the business side and design side that you will tap into and develop. Solid business acumen means you understand how business work, you can navigate around a spreadsheet and talk the language of business. Boardroom polish means you are just confident enough to speak up to people who are much more senior to you - including clients - and present yourself well in more formal settings. Communications makes you good at making things clear to others around you. You know how to adjust how you are saying something depending on who you are talking to and can help them feel comfortable they understand what you are asking of them. Storytelling is like communications but goes a stepfather in it is your ability to take complex business and technology ideas and turn them into narratives that invites everyone to engage with the decision. You can use visualizations and analogies to make abstract things more concrete. Empathy. Well, after all you are a designer, and you use your imagination and humanity to put yourself in the shoes of others so that we all make better choices. And then you help others have that empathy too. Facilitator and mentor. You guide better conversations by using exercises that are so much better than a SWOT analysis and can help others understand new ways of working. You do not mind standing at the front of the room and engaging people in thinking. Curiosity drives your willingness to questions who things the way are they are. You dig a bit deeper and challenge the problem as it is given to you. ‘Why' is one of your top 5 words. Adaptability helps you stay ahead of constantly changing conditions. Things can change fast but that does not phase you. A bias towards action is what kicks in when we are not sure what the right answer is or the next thing to do. It means you do not get stuck but roll up your sleeves and do something that provides clarity like do a prototype. Design Thinking is an emerging superpower for you, and you can approach a problem with a mix of curiosity, exploration, creativity & experimentation using tools & methods from design. System Perspective. We know that a solution does not work in isolation but are dependent on an ecosystem from policies & economic interest. We can balance these competing forces to craft more holistic solutions. Physical & Safety Requirements Primarily sedentary with some walking, standing, and carrying of light objects. Adequately lighted and area where normal precautions for use of office equipment must be observed. This is a standard 40-hour workweek job that may require additional and flexible hours as necessary to complete project deadlines on time. Compensation: Compensation is commensurate with experience level. The Senior Business Designer, Manager Iposition will be an integral part of our team and will have a competitive combination of base salary, Performance Bonus, 401K, Medical Insurance 85%-50% contribution, Sick Leave, and Personal Time Off. As an Equal Employment Opportunity and taking Affirmative Action to recruit women, minorities, protected veterans, and people with disabilities, WOVENWARE is committed to a diverse workforce. We offer a comprehensive package of benefits including paid time off, health and welfare insurance, and 401(k) to eligible employees. You can find more information on our benefits at: ******************************************* Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions. This position will be posted for a minimum of three business days, and will be posted until a qualified candidate has been identified for hire. Wovenware, a Maxar company, values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

**Hello. We're Haleon** . A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. **About the role** _The Site Operational Excellence & Strategy Director is a part of the Site Leadership Team, and the role exists to provide vision, mission, and execution of strategic Operational Excellence initiatives to the Site. The role is accountable for delivering the Business Strategy and improve Business Performance_ **Role Responsibilities** + Building the Operational Excellence and Learning and Development Team to create synergies. + Accountable for the HAPS deployment and sustainability; results driven from the initiatives. + Coaching Leaders on behaviors and role modelling of Operational Excellence + Leading the Hoshin and Strategic Development/Deployment of the site + Facilitating the analysis of losses and improvement systems at the site + Facilitating performance reviews of the site with North America Leadership + Establishing a culture and executing strategies which fundamentally raise the importance of customers in the organization, where everyone understands the 'customer is first.' + Building a culture of trust and openness where colleagues, customers and stakeholders can speak out without fear of criticism. + Ensure Safety, Quality and License to Operate is at the forefront of changes. + Leading applicable large initiatives and sponsoring tactical initiatives. **_Why you?_** **Basic Qualifications:** + Bachelor's Degree + 10 plus years' experience in GMP Manufacturing Preferred Qualifications: + Experience in project management, Six Sigma, and data analytic + Training or experience in Statistics + Understanding and demonstrate knowledge of documented quality standards + People Management skills and cross functional influencing skills + Demonstrate Leadership principles and successful leadership activities + Demonstrated problem solving ability + Understanding and demonstrating knowledge in Site Financial + Experience and knowledge of Pharmaceutical and GMP in a Manufacturing and Packaging environment + Fluent verbal and written skills in English and Spanish Care to join us. Find out what life at Haleon is really like *********************** At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements. Hello. We're Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we're improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're building together. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day - we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day. One Confluent. One team. One Data Streaming Platform. Data Connects Us. **About the Role:** This role will provide operational support to the CSG Global Scale and Incubation organization, which delivers a portfolio of services optimized to support the various stages of the Confluent customer journey at scale. The Operations Manager will work closely with the Director, Customer Success Strategy & Execution, along with Global CSI stakeholders to drive operational excellence across the organization. Responsibilities include partnering with CSG & CSGS&E leadership on strategy development, leading the execution of process improvement initiatives, developing review and inspection cadences, tracking key performance indicators, and identifying opportunities to optimize service delivery. This role requires a deep understanding of Confluent's internal processes, strong organizational skills, and the ability to collaborate effectively with various teams. **What You Will Do:** + Support strategy development in partnership with CSG and CSG S&E leadership, including resourcing and capacity planning, process development, and scaling opportunities + Develop and refine standard engagement and delivery processes to ensure global consistency in execution + Partner with CSI leaders on the implementation of our operational framework, including leading key operational and governance cadences for the organization + Track and report on team KPIs and success metrics + Lead projects and initiatives focused on improving productivity and simplifying processes throughout the CSI organization + Collaborate with stakeholders to develop and implement new service offerings based on business needs and field input + Maintain documentation for all service offerings and CSI team processes, providing enablement and communications support where needed (in collaboration with GTMX) + Develop productive and trusting relationships with leaders and other internal stakeholders + Support the broader CSG and CSGS&E team in other operational tasks as needed **What You Will Bring:** + 8+ years of experience in operations, project management, or a related field. + Strong organizational and time management skills. + Excellent communication and interpersonal skills. + Ability to work independently and as part of a team. + Experience with Salesforce, Gainsight, or similar business systems is a plus. + Familiarity with Confluent's products and services is a plus. **Come As You Are** At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $131,700 - $154,800, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (******************************* . Click HERE (******************************************************************* to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees. \#LI-Remote

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Phoenix Management is an operationally-focused advisory service that provides turnaround, crisis and interim management, investment banking and transaction advisory services to middle market companies (typically companies with $30 - $500 million in revenues) and their respective investors and lenders. Phoenix IB a registered broker-dealer and member of FINRA and SIPC, providing independent investment banking advisory solutions. Phoenix is a high energy, growing and dynamic group that since 1985, the firm has been engaged in more than 1,600 client assignments nationwide across a variety of situations and industries. Phoenix is an expert in understanding and adding value to its clients, creating specialized solutions for both distressed and growth-oriented companies. The management team comprises hands-on leaders who act with a sense of urgency and advocate for their clients' needs. Regardless of the circumstances, Phoenix's mission is the same: to preserve and enhance the value of its clients by focusing on the operational and financial challenges they encounter. Within Phoenix Management, we are leaders in the boardroom, C-suite, and on the shop floor. Together, we are "in the room" to regularly interact with our clients at all levels to assess and address the real challenges and to develop solutions that solve complex problems facing our clients. We identify areas of opportunity across the operations landscape, develop improvement strategies, and convert that strategy into action to optimize performance. Phoenix is a part of J.S. Held's Strategic Advisory practice. Our practice is national in scope, with offices in Philadelphia, Atlanta, Boston, Cleveland, New York, Los Angeles, San Diego, Seattle and Arizona. Represent Phoenix to potential referral sources in Florida and across the Southeast region of the US. Identify opportunities and assist with onboarding new clients. Limited client facing responsibilities. Qualifications Minimum 20 years turnaround and restructuring experience. Demonstrated ability to successfully land new clients in turnaround and restructuring. Deep understanding of turnaround process. Additional Information Physical and Mental Job Qualifications * Must be comfortable to work in a remote and/or hybrid environment * Must be flexible to work outside of the 8:30am - 5:30pm business hours if needed * Must be flexible to travel Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available. Please explore what we're all about at *************** EEO and Job Accommodations We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal! J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request for a reasonable accommodation, please email *************** and include "Applicant Accommodation" within the subject line with your request and contact information. #LI-DS1

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1545070BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 1963 CALLE LOIZA,SAN JUAN,PR,00911-01831-00667-S **Full District Office Address:** 1963 CALLE LOIZA,SAN JUAN,PR,00911-01831-00667-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Various **Store:**

Are you an experienced professional seeking an operations manager role in call centers in Florida? Do you want to take your career to the next level with a global company? Join us at Fusion CX in Florida to elevate your career with a truly global company transforming customer experiences worldwide. We are currently seeking a dynamic and results-oriented operations manager to join our team in Boca Raton, Florida. This ops manager will play a key role in overseeing and optimizing business operations, focusing on performance, productivity, and profitability. As a key leader in the company, the Operations Manager will analyze service level agreements (SLAs), identify opportunities for process improvements, and align operational capacity with financial objectives. This role will ensure that both client needs and company goals are met efficiently and effectively while maintaining a strong focus on the customer experience. If you are seeking rewarding operation manager jobs in Florida, do not miss the opportunity! Apply now and be part of the company redefining customer and employee experience. Job Description - Operations Manager Tasks and Responsibilities of the Operations Manager in Florida: Core Experience (Preferred): Prior experience managing B2B operations in a high-volume customer service environment. Experience within the telecommunications or technology sector is an additional advantage. Operational Leadership: Achieve operational objectives by effectively communicating job expectations to program managers. Also, review compensation actions and enforce company policies and procedures. KPI & Performance Management: Ensure key performance indicators (KPIs) are met by program managers. Empower them through training, feedback, delegation, and evaluation to achieve that and monitor their progress. Reporting & Data Analysis: Organize progress reports from program managers. Present the analyzed data to senior management and clients, providing actionable insights. Strategic Planning: Develop operational strategies through needs assessments, performance reviews, capacity planning, root cause analysis, and cost/benefit analysis. Financial Compliance: Ensure the operations team meets the organization's financial objectives by preparing annual projections of benefits, analyzing variances, and initiating corrective actions as necessary. Collaboration with Senior Management: Work closely with senior management and clients to develop, implement, and manage operational standards and strategic plans that maximize benefits, increase productivity, and minimize risks. Action Plans Implementation: Contribute to strategic plans by establishing technical specifications, production objectives, team productivity goals, quality of service, and client standards as an operations manager. Forecasting & Scheduling: Analyze client projections for call volume. Create efficient schedules to meet demand while maximizing operational efficiency and profitability. Financial Reporting: Collect and send reports on hours worked, commissions, and bonuses for all levels of your team to the accounting department within the established deadlines. Professional Development: Keep knowledge current by participating in internal management and leadership training programs, seminars, and external workshops. Operational Credibility: Improve the credibility of the operational department by affirming responsibility and commitment to attracting both new and existing clients. Employee Engagement & Compliance: Explore opportunities to add value to work achievements while boosting employee compliance and enhancing team performance. Additional Responsibilities: Perform duties as assigned by immediate supervisors. Also, ensure they align with the organization's overall objectives. Work Culture Leadership: Promote and model work styles aligned with the company's values, fostering optimal performance within the team. Travel: Willingness to travel occasionally within the U.S. or internationally, as required. Job Requirements - Operations Manager The skills, qualifications, and attributes required for the role of operations manager to thrive in Fusion CX Florida: Education & Experience: A university degree in administration or related disciplines is required. At least two years of experience in administration is essential. However, five years of relevant administrative experience would be an additional advantage for the role. Communication Skills: Excellent interpersonal communication skills, both verbal and written in English. Organizational Skills: Strong skills in planning, delegation, coaching, facilitation, and negotiation. Analytical Thinking: Demonstrates outstanding analytical skills and the ability to think abstractly to resolve complex problems. Technical Skills: Proficiency in Microsoft Office Suite. Also, advanced Excel skills for preparing and presenting reports on operational performance to senior management. Attention to Detail: Exceptional attention to detail, ensuring accuracy in all tasks and reports. Leadership Training: Experience in leadership and management through internal or external training programs. Knowledge in staffing, programming planning, people management, profitability, and financial strategy is preferred. Strategic & Performance Management: Strong knowledge in strategic planning, performance management, and navigating business complexities. Professionalism: Ability to maintain confidentiality, professionalism, and credibility at all times, especially when dealing with sensitive information. Why Join Us? At Fusion CX, we pride ourselves on transforming customer experiences. This is more than just a job-it is an opportunity to lead and make an impact in a company that values innovation, growth, and the success of its employees. If you are passionate about optimizing operations, fostering teamwork, and contributing to a culture of excellence, we want you on our team. Join us in delivering exceptional customer experiences while advancing your career in an organization that supports your growth, development, and work-life balance. Apply now! Take the next step in your career as an operations manager with Fusion CX in Florida, a global leader in CX transformation.

1) Leads a team(s) in providing strategic value to assigned customer(s) that include the following: (a) Manages supplier relationships (SRM) between suppliers and Intermountain Healthcare by coordinating complex and critical decision making processes, implementation, and service delivery for assigned customers. (b) Responsible to work with internal key stakeholders to establish strategic customer goals to deliver savings and efficiencies to Intermountain Healthcare. (c) This position also manages key stakeholder relationship management (CRM), coordinating complex and critical projects in the supply chain for the key stakeholder. Responsible for annual business plans, sourcing initiative tracking and reporting, key stakeholder coordination and communication on Supply Chain initiatives. Scope 1) This position manages and trains a team of professionals who lead consistent and progressive initiatives. 2) This position manages all supply chain aspects on behalf of a specific business service line(s). 3) This position has oversight of the sourcing/contracting/procure-to-pay process, as well as experience in customer and supplier relationship management (CRM/SRM), change management, communications, and project management within their assigned portfolio. 4) The scope includes stakeholders / decisions makers throughout Intermountain Healthcare: a) Corporate / Central office b) Intermountain Healthcare's hospitals c) Home Care d) Medical Group e) Life Flight f) Select Health 5) The scope also includes the entire supply base, within their assigned portfolio. Job Essentials 1) Directs efforts between key stakeholders and various Supply Chain teams. Develops a multi-year business plan with VPs, AVPs and Directors that align to Supply Chain initiatives to stakeholder goals. Collaborates with stakeholders to prioritize opportunities. Engages the appropriate Supply Chain leaders and their respective teams to deliver the value outlined in the business plan. Using a solid understanding of finance, business case development, financial modeling, and the related analysis and total cost of ownership understanding and analysis, implements demand management strategies, utilization management strategies and supply management strategies. 2) Serves as primary executive point of contact on behalf of Intermountain Healthcare with suppliers. Monitors, evaluates and manages performance of suppliers. Monitors, develops and manages overall relationships with suppliers. Defines center of excellence for supplier business reviews (process and templates). Works with business leadership to implement business reviews and business plans with the suppliers representing 80% of the contracted portfolio. Work with business to establish and manage strategic supplier goals. Monitor supply risk contracted suppliers in portfolio. Drives continuous improvement plans with suppliers. Ensures that executive level relationships exist between supplier and Intermountain where appropriate such that value can be optimized. 3) Provides industry insights and marketplace understanding to stakeholders and other senior leadership for assigned portfolio. Provides product, service and category expertise to stakeholders and other senior leadership for assigned portfolio. Ensures that sourcing strategies are consistent with stakeholder's strategies and objectives. Ensures that distribution/logistics strategies proposed by Supply Chain Operations departments are consistent with stakeholder's strategies and objectives. 4) Leads the stakeholder-facing implementation, project planning, and communications planning efforts for Supply Chain initiatives. Tracks value and generates insightful reports for stakeholders and end users. 5) Guides stakeholders to ensure they are aware of policies, procedures, guidelines, contracts and standards for assigned service line(s). Collaborates with Audit to ensure compliance. Manages requests for product standard deviations. Develops and implements process to manage new product introductions, new product innovations and new technology throughout portfolio. Influences compliance to preferred suppliers and to product standards throughout the system. 6) Ensures Intermountain's contractual obligations are met and that expiration dates are proactively managed. Serves as escalation point between Intermountain Healthcare and supplier. Reconciles pricing discrepancies and other supplier related issues. Responsible to lead activities surrounding supplier legal regulatory compliance tracking. Leads the dispute resolution process on contract items and ensures a high level of contract performance management. 7) Manages team of Sourcing Managers and Sourcing Specialists with the focus on n assigned customer(s). Responsible for end-to-end supply chain solution representation to the service line. Attracts, develops and retains talent base. Evaluates skill levels of each direct report. Conducts annual reviews with all direct reports and helps drive career development. Performs leadership functions such as goal setting, performance reviews and assures compliance with required training and education assignments. 8) Acts as a liaison between assigned staff and other teams. This would include contract issues, GPO issues, participating in supplier business meeting, etc. Acts as a liaison between Department and non-Supply Chain departments (Such as AP, IT, HR, Auditing, etc.) and between staff and Regional Directors. This includes conducting customer service surveys, customer service issues, and adding new services. Minimum Qualifications Masters Degree. Degree must be obtained through an accredited institution. Education is verified. Seven years of experience in a role requiring strategic and operational focus on supply chain sourcing and / or supplier management involving highly-complex analysis and project management. - and - Five years of direct experience in strategic sourcing and / or category management. - and - Experience using word processing, spreadsheet, database, internet and e-mail and scheduling applications. Preferred Qualifications Masters Degree in business or supply chain management. - and - Five years of direct experience in strategic sourcing and / or category management within the health care industry. **Physical Requirements:** Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. - and - Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. - and - See and read computer monitors and documents. - and - Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Supply Chain Center **Work City:** Midvale **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $57.75 - $89.14 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (***************************************************************************************** , and for our Colorado, Montana, and Kansas based caregivers (********************************* ; and our commitment to diversity, equity, and inclusion (********************************************************************************* . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.

Customers demand highly available cloud services. We help Oracle support the best-in-class cloud offering by enabling our engineers to easily maintain cloud solutions. We are looking for a **Network Operations Center Manager** to lead a new network operations center in the USA. The role will lead a team of network engineers to support 24x7 network operations of Oracle's Cloud Infrastructure as part of the Global Network Operations Center organization. We need a strong leader to build and lead an engineering organization. You must be passionate about operations and the customer experience. You should be comfortable supporting distributed systems that interact with a variety of services. You should enjoy building effective organizations, coaching and mentoring engineers, and representing your organization to senior leadership. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Your excellent judgment and strong communication skills will be invaluable when defining the roadmap for your areas of ownership. The right leader for this role will make all the difference for our organization, our product, and our customers. Are you able to provide direction and structure for your teams? Do you enjoy mentoring engineers? Are you able to take feedback and learn from engineers and leaders across a large organization? Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team? Come join us! **Mandatory Qualifications:** · 5+ years of experience in large scale physical network support · 3+ years of experience in an engineering and operations management role · Experience in a technical leadership and management role · Experience driving hiring, onboarding new engineers and ongoing performance management · Excellent organizational, verbal, and written communication skills · Excellent judgment to influence product roadmap direction, features, and priorities · Bachelor's degree in Network Engineering, Computer Science, Electrical/Hardware Engineering or related field **Preferred Qualifications:** Prior experience with large scale data center operations. Career Level - M3 **Responsibilities** Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture. Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $107,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one. **Disclaimer:** Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. *** Which includes being a United States Affirmative Action Employer**