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Operations vice president jobs in Southaven, MS

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Operations Vice President
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Director Of Retail Operations
Operations Program Manager
Vice President Of Manufacturing
Director, Technical Operations
Regional Director Of Operations
  • Director of Operations

    Austin Allen Company-Professional Recruitment

    Operations vice president job in Southaven, MS

    Director of Operations - Manufacturing Salary Up to $150,000 + Full Benefits + Paid Relocation to the Southern USA Are you ready to take the lead in driving operational excellence? Our client, a well-established manufacturing company in the Southern USA, is seeking a Director of Operations to oversee their full manufacturing and distribution operations. This is a high-impact leadership role where you'll shape strategy, lead teams, and ensure products reach customers on time and in top condition. What You'll Do Lead day-to-day operations across manufacturing, supply chain, distribution, and assembly. Negotiate cost-effective shipping contracts and manage inbound/outbound logistics. Drive continuous improvement and implement new processes for product launches. Oversee material planning, forecasting, and lean operations. Monitor KPIs and define both short-term and long-term operational goals. Partner with Sales to ensure accurate and timely customer quotes. Report directly to the President and collaborate across departments. Travel occasionally to visit other company sites. What We're Looking For Bachelor's Degree preferred (will consider non-degree candidates with the right experience). At least 5 years of experience managing an entire facility, including P&L responsibility and all departments. Strong background with ERP/SAP systems. Proven leadership, organizational, and time management skills. International shipping experience is a plus. This is a unique opportunity to join a stable company, influence its future direction, and make a lasting impact.
    $150k yearly 2d ago
  • Supply Chain Director

    ITP (International Talent Partnership 4.6company rating

    Operations vice president job in Memphis, TN

    The Company Our client is a privately held global manufacturing organization, widely recognized for its commitment to safety, sustainability, and innovation. Operating across multiple continents, the business provides high-performance process solutions and technical products that help industrial customers improve productivity, quality, and efficiency. As part of an ongoing digital transformation, the company is modernizing its systems, tools, and processes to strengthen operational capability and deliver best-in-class performance across its global network. The Opportunity We are seeking an accomplished Supply Chain Executive to lead the North American supply chain organization for this high-performing business. This role carries end-to-end responsibility for supply chain strategy and execution including planning, procurement, logistics, warehousing, and customer service with a strong focus on operational excellence, cost optimization, and team development. The successful candidate will play a pivotal role in shaping the company's regional supply chain vision and supporting its broader digital and operational transformation journey. Key Requirements Proven leadership experience within complex manufacturing environments, ideally within the chemical, process, or engineering-based industries. A background in chemical manufacturing or chemical engineering is strongly preferred. Demonstrated success leading batch process operations or process-driven supply chains. Strong understanding of manufacturing safety systems and regulatory compliance. Hands-on experience with SAP or other major ERP system implementation and optimization. Evidence of progressive career growth and the ability to lead and develop managers and teams effectively. Strategic, data-driven mindset with the ability to translate vision into measurable business outcomes. Core Responsibilities Develop and execute a North American supply chain strategy aligned with business and customer objectives. Oversee all aspects of planning, scheduling, procurement, logistics, warehousing (plant and 3PL), and inventory management. Drive improvements in service, accuracy, safety, and cost efficiency across the supply chain. Collaborate cross-functionally with Sales, Operations, Finance, and Quality to ensure seamless integration between demand, production, and delivery. Lead the digital enablement and ERP transformation journey, ensuring systems and processes are optimized for performance and visibility. Build, coach, and inspire a high-performing leadership team committed to excellence and accountability. Establish and track key supply chain metrics to monitor and enhance overall performance.
    $98k-134k yearly est. 2d ago
  • Director of Operations And Business Development

    Cornerstone Caregiving

    Operations vice president job in Southaven, MS

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 130 offices across 37 states in under 4 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best… More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Work Location: In person
    $80k yearly 2d ago
  • Director of Retail Operations

    Service Specialists Ltd.

    Operations vice president job in Southaven, MS

    Our firm has been engaged by a leading retail brand to identify an accomplished Director of Retail Operations to lead their multi-location retail division. This individual will be responsible for driving revenue growth, building high-performing teams, strengthening customer relationships, and developing sales strategies that align with company goals. The ideal candidate is a strategic thinker who excels in leadership, operational execution, and customer-focused retail performance. Key Responsibilities Lead retail sales management teams and indirectly oversee sales associates, digital sales, sales service representatives, and warehouse personnel. Develop and implement a comprehensive retail sales strategy that supports organizational objectives and revenue targets. Drive revenue growth by identifying new business opportunities and expanding relationships with existing customers. Analyze performance metrics to identify trends, forecast sales, and adjust strategies as needed. Collaborate cross-functionally with marketing, distribution, merchandising, customer service, and other internal departments to ensure cohesive business execution. Recruit, train, coach, evaluate, and develop management-level talent; reward and discipline as necessary, including termination decisions when appropriate. Conduct regular meetings with retail leadership to evaluate results, upcoming initiatives, and long-term planning. Communicate sales reports, forecasts, and strategic updates to the Leadership Team Partner with leadership to develop pricing and promotional strategies that maximize profitability. Establish training and development programs that enhance skill growth and elevate team performance. Build and maintain strong relationships with customers, vendors, and key partners within the retail furniture industry. Remain informed on industry trends, competitive positioning, and new product offerings. Demonstrate the company's core values: doing the right thing, humble servant leadership, teamwork, winning customers' hearts, and eliminating complexity. Perform additional duties as required. Qualifications High School Diploma required; Bachelor's degree preferred. 8-10+ years of relevant retail operations experience; furniture retail experience strongly preferred. Proven success in leading multi-location retail teams and driving measurable revenue growth. Prior management experience required, with demonstrated ability to coach and develop leaders. Proficiency with CRM systems, sales forecasting tools, and sales data analysis. Strong communication, negotiation, analytical, and problem-solving skills. Ability to prioritize effectively, meet competing deadlines, and perform in a fast-paced environment. Physical Requirements Prolonged periods of sitting and computer use, along with standing and walking during store visits. Ability to effectively communicate in person, by phone, and electronically. Ability to lift up to 25 lbs occasionally (products, promotional materials, equipment). Visual acuity for reviewing reports and digital/paper documentation.
    $62k-101k yearly est. 2d ago
  • Operations Program Manager

    Hyve Solutions 3.9company rating

    Operations vice president job in Olive Branch, MS

    @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. At Hyve Solutions, our mission is to empower customers, business partners, and employees to achieve success through shared goals, innovative strategies, and cutting-edge technology solutions. As a leader in data center solutions, we specialize in designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions for the world's largest Cloud, Social Media, and Enterprise companies. We pride ourselves on fostering collaboration, driving innovation, and championing thought leadership. Our team is made up of diverse, forward-thinking individuals who challenge the status quo and work closely with some of the world's most influential companies. Hyve Solutions is part of SYNNEX Corporation, a Fortune 500 company. Join a team that thrives on excellence in a fast-paced, high-growth technology environment! About the job As an Operations Program Manager II, you will own the end-to-end production execution window-aligning customer demand with factory capacity, material availability, and outbound logistics to protect margins and deliver every server order on time. Acting as the nerve center between our customers, manufacturing lines, supply-chain partners, and freight teams, you will turn forecasts into committed ship schedules, dive onto the factory floor to remove roadblocks, and ensure every SLA is met or exceeded. Your focus on data-driven planning, rapid issue resolution, and cost coverage for change orders will safeguard profitability while expanding our customer base. You will report directly to the Supervisor of Program Management. You will Ensure adherence to Committed Customer Shipping Schedules and SLA requirements. Highly focused on profitability, Increased revenue and new customer diversification. Responsible for all activities related to Mass Production execution - capacity planning, material planning, material builds, Customer Need-By-Dates, Yield goals, Issue Resolution/Troubleshooting. Responsible for working with the Customer, MFG, and Supply Chain on CTB dates and providing Shipping Commit Schedules based on MFG capacity and Material availability. Responsible for executing to the committed shipping schedules. This includes regularly going into the Factory floor for troubleshooting, problem-solving, and escalations to cross-functional team leaders. Responsible for working with Customer and Hyve Traffic Team on requirements such as coordinating with Freight Forwarders on required Truck Sizes, White Gloves Services (if required), Security requirements (i.e. truck cannot be un-sealed), Air Shipping, etc. Responsible to coordinate with Customer and Traffic Team/Freight Forwarder for correct Logistics/Delivery window. Responsible for monitoring and ensuring that Customer SLA requirements are met such as PO to RTS (Ready to Ship) cycle times, identify any Causes of Delays (CoD), and ensure that any Root Causes and Corrective Actions (RCCA) are properly tracked and implemented cross-functionally at Hyve or with the Customer. This includes working closely with MFG to ensure committed cycle times are met. Responsible to track Customer re-work and change order requests and to ensure cost coverage before MCOs are generated. VII. Responsible to track Customer sustaining requests such as Sustaining RDT, ACC/ACP qual, etc. and to ensure cost coverage before WOs are generated. You have Bachelor's degree OR Associate's degree plus 2+ years related experience OR Professional Certification plus 3+ years directly related experience. Advanced level skills in Microsoft Excel (pivot tables, vlookup, reporting, data analysis). Experience using an ERP as well as Smartsheets. Operations management experience within the manufacturing industry. Knowledge of server products and compute manufacturing. You are An effective communicator (both verbal and written). A fast learner and innovative problem solver. Process and detail oriented. Independent and efficient. Proactive. Annual Salary Range $70,000-$85,000 USD DOE Hyve Perks Every Day is Casual Day • Company Discounts • Community Involvement Opportunities • Profit Sharing • Medical, Dental & Vision Insurance • 401k • FSA & HSA • Paid Vacation, Holiday & Sick Days • Employee Stock Purchase Plan • Tuition Reimbursement • Live Well Work Well Program • And More The preceding job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Hyve Solutions is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please send an email to: HRBPs_*************************************** We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $70k-85k yearly Auto-Apply 17d ago
  • VP, Operations

    MTM, Inc. 4.6company rating

    Operations vice president job in Memphis, TN

    At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
    $175k-225k yearly Auto-Apply 3d ago
  • Intermodal Operations Manager

    The Dart Network 4.7company rating

    Operations vice president job in Memphis, TN

    Mainstream Transportation has an exciting opportunity for an Intermodal Operations Manager in our Memphis, TN location. This position is responsible for building and maintaining an excellent service and business relationship with our customers and drivers. Responsibilities Include: * Provide leadership and direction for the Operations Department to ensure a high level of service and efficient and timely delivery of shipments * Manage performance to meet customer specific metrics and goals, as well as special needs dictated by the customer * Oversee and manage the professional development and productivity of staff members to ensure proper goals, and training are met * Works collaboratively with other departments within the network Desired Skills & Experience Include: * 5+ years of Intermodal experience * 3+ years of management experience preferred * Strong prioritization and problem-solving skills * Ability to work in a fast-paced environment * Strong computer skills * Excellent communication skills * Ability to make decisions in fast paced environment * Knowledge of transportation safety EOE AA M/F/Vet/Disability
    $52k-81k yearly est. 60d+ ago
  • District Operations Director

    Firstkey Homes 4.2company rating

    Operations vice president job in Memphis, TN

    SUMMARY OF RESPONSIBILITIES The District Operations Director is responsible for overseeing the district portfolio and managing local team members. Key responsibilities include achieving financial objectives, enhancing employee engagement, and ensuring a positive experience for residents. As a collaborative business leader, the District Operations Director focuses on continuous improvement within the portfolio, developing team members, and providing effective leadership. ESSENTIAL DUTIES Foster a positive and inclusive team culture by implementing engagement initiatives, recognizing achievements, and encouraging open communication to enhance collaboration and morale. Ensure that team members adhere to company policies and procedures. Cultivate a strong and collaborative partnership among all departments to drive the achievement of company objectives through positive interactions and shared accountability. Departments include, but are not limited to, construction, accounting, central operations, human resources, sales, and service. Effectively manage resident services by ensuring timely completion of service requests and adherence to KPIs. This includes coordinating maintenance efforts, tracking progress, and optimizing response times to deliver high-quality service. Foster positive resident sentiment through effective communication, prioritize positive interactions, conduct resident outreach, and manage resident escalations efficiently. Deliver financial success by consistently achieving financial targets in service excellence, effective collections, and fostering strong resident retention. Effectively manage property-level expenses by negotiating vendor pricing, ensuring that service-related costs are competitive, and providing support and development to service leadership. Achieve top line revenue goals by effectively managing available inventory, fostering a strong partnership with the sales, marketing, and pricing department. Execute company operating procedures to achieve excellence in compliance within our local market. Maintain an active real estate license and adhere to company real estate license requirements This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS Primarily working within an indoors office environment May sit for several hours at a time and climb up and down stairs multiple times each day Prolonged exposure to computer screens Must travel throughout applicable market using personal vehicle Occasional hands-on work and training required REQUIRED EDUCATION AND EXPERIENCE 7+ years of progressive asset management or property management experience 5+ years proven management experience leading teams Valid Driver's License Intermediate Technology expertise (Microsoft Office Suite) Ability to obtain Real Estate License within 90 days of hire date General knowledge of budgeting and financial analysis PREFERRED EDUCATION AND EXPERIENCE Experience working in a fast pace, high-growth company Degree in Business Yardi software expertise Strong Customer Service acumen & Conflict Management Experience Above average ability to communicate with others, both verbally and in writing Experience working in a cross-functional group, project management, and/or process improvement REQUIRED KNOWLEDGE Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. REQUIRED SKILLS Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Negotiation- Bringing others together and trying to reconcile differences. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management- Managing one's own time and the time of others. Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job. Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures. Speaking- Talking to others to convey information effectively. Writing- Communicating effectively in writing as appropriate for the needs of the audience. WORK STYLES & BEHAVIORS Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence- Job requires persistence in the face of obstacles. Initiative- Job requires a willingness to take on responsibilities and challenges. Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Attention to Detail- Job requires being careful about detail and thorough in completing work tasks. Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.
    $61k-109k yearly est. Auto-Apply 60d+ ago
  • Client Director (Sales) - Transportation & Logistics

    Servicenow, Inc. 4.7company rating

    Operations vice president job in Memphis, TN

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. **What you get to do in this role:** + Provide strategic leadership to clients + **Be the relationship manager between FedEx and ServiceNow** + Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes + Manage all Executive relationships between ServiceNow and assigned clients + Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources + Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level + Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience + Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services **To be successful in this role you have:** + **Experience selling into and managing a successful relationship with FedEx** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 7+ years of experience in client management, and aligning account strategies to revenue opportunities + 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management + Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations) + Experience achieving sales targets + Experience leading virtual or matrixed teams + Ability to understand broad, macro-level business IT needs for a prospective client + Travel up to 50% (depending on geography/region) FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $99k-133k yearly est. 30d ago
  • VP HR, Manufacturing & Supply Chain

    Careers and Highline Warren

    Operations vice president job in Memphis, TN

    The VP HR, Manufacturing & Supply Chain will work closely with the Manufacturing and Supply Chain Leadership Team to execute a successful human capital strategy to attract, hire, develop and retain successful and engaged employees who will drive the company s business objectives. The role manages the effective delivery of full-service human resources to the company s manufacturing and supply chain functions and employees through a team consisting of talent acquisition, learning and development, programs and compliance, and employee and labor relations. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential function. Serve as a strategic business partner to HR, Manufacturing, and Supply Chain leadership, understanding business strategies and goals, and how they are accomplished through effective people strategies and programs. Build trust and collaborative relationships with leaders across HR, Manufacturing, and Supply Chain to successfully execute the people and manufacturing strategies. Collaborate with the HR leadership team in the development and implementation of processes and initiatives that create sustainable competitive advantage. Hire, coach, manage and develop team to achieve strategic objectives and day-to-day functions. Ensure that Highline Warren s compensation practices are competitive and aligned with the company s compensation philosophy. Build and/or improve key HR infrastructure, processes, policies, systems, and procedures to improve operational effectiveness. Maintain oversite of manufacturing and supply chain s recruitment, placement, relocation, training, development, and retention programs. Ensure compliance with Equal Employment Opportunity laws and regulations and advance the company diversity and inclusion initiatives. Protect the interests of employees in accordance with the company s policies and applicable governmental laws and regulations. Guide, coach, inspire, and develop the team of HR Directors, Managers, Generalists and Recruiters in support of overall Human Resources and business strategy. Provide expertise to senior leadership as it pertains to learning and development, performance management, employee experience and engagement, senior leadership development, and succession planning. Utilize business metrics to be informed on opportunities where innovative people solutions can be developed and leveraged for optimal business results. Ensure HR transactional and compliance/regulatory policies are implemented and followed. Mitigate risk by ensuring appropriate escalation / investigation of performance, conduct and other employee matters. MARGINAL FUNCTIONS The individual may be asked to perform other duties as requested. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Demonstrated effective leadership, change management and collaborative skills. Ability to effectively manage performance, engage team members, provide coaching, and respond to situations affecting staff. Strong business acumen, the ability to understand the business and to effectively implement HR strategies to support business goals. Experience working with, supporting, advising, and influencing senior leaders in the business. Ability to lead and influence buy-in for new initiatives, both internally and externally. Courage to express an opinion, provide constructive feedback, and challenge senior leaders. Strong problem-solving skills with the ability to deal with and resolve ambiguous, confidential, and sensitive situations. Strong attention to detail, organizational skills, excellent verbal, and written communications skills. MINIMUM EXPERIENCE, EDUCATION, AND CERTIFICATIONS An individual qualified for this job must have and maintain the following qualifications: 15+ years of experience in Human Resources with a focus on manufacturing, supporting multiple HR functions covering the employee lifecycle from attraction to offboarding of talent. Bachelor s degree or equivalent in Human Resources, Organizational Development, Business Management or a related course of study. Experience as an HR leader in a manufacturing environment with a strong understanding of plant operations. Excellent communication skills and the ability to work well cross functionally. Experience designing, building, and implementing HR functional programs, policies, tools, and procedures. Strong knowledge of HR and employment laws/regulations to effectively make recommendations on compliant courses of action. Fluency across a range of HR disciplines, including organizational development, leadership and talent development, HR process design, compensation management, HR administration and diversity and inclusion.
    $101k-148k yearly est. 48d ago
  • Director, NA Supply Chain

    Buckman International

    Operations vice president job in Memphis, TN

    Description Director, NA Supply ChainBuckman - Memphis, TN Location: MemphisLanguage: EnglishTravel: 10% - 15% Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman is in the middle of a digital transformation of its businesses and focused on building the capabilities and tools in support of this. Initial Requirements Chemical Manufacturing Experience in BATCH Process Reactors PSM Safety manufacturing background SAP Implementation and management Steady Progression in work history Managing Managers Mission StatementLeads the strategy and vision that supports our NA business strategy by developing and managing processes in purchasing, planning, customer service, WHSE/logistics, and value analysis which collectively provide superior value to our customers at the lowest total supply chain cost. OutcomesDevelops and implements a Supply Chain vision and strategy that limits costs and improves accuracy, customer service, and safety.Develops supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.Manages activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, or receiving.Analyzes inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.Monitors forecasts to identify changes or to determine their effect on supply chain activities.Develops procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.Documents the physical supply chain processes, such as workflows, cycle times, roles/responsibilities, or system flows.Leads the implementation of new and improved supply chain processes Participates in the coordination of product portfolio changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow.Designs or implements both plant and 3PL warehousing strategies for production materials or finished products.Assesses appropriate material handling equipment needs and staffing levels to load, unload, move, and store materials.Defines key performance metrics for measurement, comparison, or evaluation of supply chain factors, such as Days in Inventory, Aging Inventory, and Schedule Attainment to minimize supply chain risk.Leads the implementation of new/improved ERP systems and/or tools and optimizes their use.Provides leadership that inspires and motivates others to act as a High Performing Team.Build a world-class team that sustains Buckman's competitive advantage by recruiting, developing, and retaining top talents.Main Success Metrics:Days in InventoryAging Inventory (365) Perfect OrderSchedule AttainmentForecast Accuracy Main Decision-Making Rights - accountable/decision maker for:NA Supply Chain Strategy and ExecutionPlanning, Scheduling, Buying, Logistics, Warehousing (Plant and 3PL) Competencies:Job Competencies - Results Leadership:Aligns ExecutionEnsures AccountabilityJob Competencies - People Leadership:Drives Vision and PurposeDevelops TalentBuilds Effective TeamsAttracts Top TalentJob Competencies - Thought Leadership:Strategic MindsetPossibility ThinkingGlobal PerspectiveDecision QualityBusiness InsightJob Competencies - Self Leadership:Nimble LearningManages AmbiguityCourage MINIMUM Requirements for Consideration:Bachelor's or Master's degree in Supply Chain, Business, Finance or Operations ManagementAPICS, ASCM, ASQ or APS certifications or equivalent required.Ten plus years leading a NA supply chain planning or operations organization.Ability to lead in a fast-moving and collaborative environment, with an aptitude for successfully managing stakeholders in a matrixed organization.Experience with configuring, optimizing, and day-to-day supply chain execution utilizing SAP. Must have these Competencies.Strategic VisionDrives Vision and PurposeAligns ExecutionBusiness Insight with a focus on Supply Chain Management and OptimizationsBuilds Effective TeamsCourageBoth Regional and Global Perspective #LI-TF1#LI-Onsite
    $92k-137k yearly est. Auto-Apply 49d ago
  • Director IT Cloud & Network Operations

    MAA

    Operations vice president job in Memphis, TN

    The Director of Cloud and Network Operations reports to the Senior Vice President of IT Operations and is responsible for the cloud technology management and network maintenance efforts for MAA. Primary responsibilities include managing efficiency, performance, and reliability of the company's hybrid cloud infrastructure, SD-WAN network, and collaboration tools. This role will be ensuring best practices and managing the maintenance of all connectivity across the portfolio of multifamily properties. The successful candidate will embody and work to reinforce MAA's Core Values. Those values include: Appreciating the uniqueness of each individual Communicating openly and with integrity Embracing opportunities Doing the right thing at the right time for the right reasons Duties and Responsibilities Partners with the IT Team to assist with comprehensive optimization strategies for cloud infrastructure and on-premise infrastructure. Partners with the IT teams to determine areas for network performance improvement. Manages the Cloud and Network Operations Team through goal setting, delegating work and projects, monitoring, managing, and evaluating individual and team performance, and promoting professional growth and development. Leads the planning and execution of routine maintenance activities for cloud and on-premise network systems. Establishes and reviews maintenance schedules to minimize disruptions and ensure system health. Implements robust monitoring tools and practices to proactively identify and address performance issues. Reviews performance metrics and collaborates with the infrastructure team to optimize resource utilization. Reviews system capacity to anticipate future needs and ensure scalability. Collaborates with cross-functional teams to plan and implement necessary expansions. Assists the Cybersecurity Team with implementing and maintaining best practices. Develops and maintains comprehensive documentation for cloud and network configurations. Facilitates knowledge sharing within the team to enhance troubleshooting and resolution processes. Works with third-party vendors providing managed and hosted services. Assists with the provisioning of end-user services, including help desk and technical support services. Performs other related duties as assigned to meet the needs of the business. Required Qualifications Bachelor's degree in information technology, computer science, or a related field and 10 years of experience with design, optimization, and maintenance of cloud and network operations required, or an equivalent combination of education and experience. Supervisory/management experience supporting cloud and network operations required. Preferred Qualifications Relevant certifications (e.g., Azure Cloud Fundamentals, Cisco Certified Network Professional) strongly preferred. Master's degree in business or related field preferred. Knowledge, Skills, and Abilities Advanced knowledge of cloud and network design, maintenance, and optimization principles, best practices, and technology Knowledge of infrastructure-as-code concepts and deployment (e.g., Ansible, Terraform) Advanced knowledge of Microsoft Azure IaaS and SaaS offerings Deep knowledge of SD-WAN principles and VPN management (e.g., Cisco Meraki) Skill and ability to manage and maintain IT vendor relationships Knowledge and skill to manage identity management administration (e.g., Microsoft Office 365, Okta) Knowledge of network security best practices, compliance, and maintenance processes Skill and ability to develop and execute optimization strategies that align to business objectives. Leadership and management skills to coach, counsel, and foster collaboration and knowledge sharing Skill and ability to communicate verbally clearly and concisely and in writing. Critical thinking, analytical, and decision making skills Business and financial acumen Customer service orientation and skills Proficiency with Microsoft Office application (Outlook, Word, Excel, PowerPoint) Physical and Environmental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Disclaimer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $96k-144k yearly est. Auto-Apply 10d ago
  • Chief Operations Officer

    Mid-South Transportation Management, Inc.

    Operations vice president job in Memphis, TN

    FLSA: Exempt JOB TITLE: Chief Operations Officer (COO) DEPARTMENT: Executive REPORTS TO: CEO JOB FUNCTION: Under the direction of the Chief Executive Officer (CEO), the Chief Operations Officer (COO) provides executive leadership and strategic oversight for all operational divisions of the Memphis Area Transit Authority (MATA). The COO is responsible for ensuring safe, reliable, efficient, and customer-focused service delivery across all transit modes, including fixed route, paratransit, maintenance, and facilities. This role oversees operational planning, performance management, and compliance with FTA, TDOT, and federal transit standards while fostering a culture of accountability, safety, and continuous improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides executive leadership, direction, and coordination for all MATA transit operations, including Fixed Route, Paratransit (MATAplus), Maintenance, Facilities, and Safety and Security divisions. Implements operational strategies that enhance efficiency, service reliability, and overall customer satisfaction while aligning with MATA's mission and strategic plan. Develops, monitors, and evaluates key performance indicators (KPIs) to track operational success, service quality, and ridership growth. Ensures compliance with all FTA, DOT, TDOT, and OSHA regulations governing public transportation operations and safety standards. Leads and directs senior operational managers in setting goals, resolving service delivery challenges, and implementing performance improvement initiatives. Oversees the development and management of operating budgets for assigned departments, ensuring fiscal accountability and cost-effective service delivery. Coordinates with Human Resources and Labor Relations to manage staffing, labor agreements, and employee relations across operational units. Directs system safety, security, and emergency preparedness activities to ensure full regulatory compliance and operational readiness. Provides executive-level oversight for capital projects related to operations, maintenance, and facility upgrades. Implements innovative operational technologies and systems to improve service performance and efficiency. Promotes collaboration and communication among departments to strengthen operational alignment and support organizational goals. Represents MATA at public meetings, community events, and professional transportation forums as needed. Prepares and presents operational reports, updates, and strategic recommendations to the CEO and Board of Commissioners. Fosters a work environment that encourages employee engagement, development, and accountability. Performs other related duties as assigned to support the mission and strategic objectives of MATA. MINIMUM QUALIFICATIONS:Education: Bachelor's degree in Public Administration, Business Administration, Transportation Management, or a related field is required. A master's degree is preferred. Experience and Skills: Minimum of fifteen (15) years of progressively responsible management experience in public transit or transportation operations, including at least seven (7) years in executive leadership. Strong knowledge of FTA, TDOT, and federal compliance requirements governing public transportation systems. Proven ability to lead large, complex teams and oversee multimodal transit operations. Demonstrated experience managing operational budgets, service performance, and efficiency improvement programs. Excellent leadership, communication, and decision-making skills with the ability to build consensus and foster organizational collaboration. Proficiency in Microsoft Office Suite and operational reporting tools. Must comply with all MATA policies, including Drug and Alcohol Policy and Safety Protocols. WORK ENVIRONMENT:Work is performed primarily in an office environment with regular visits to operational facilities, maintenance shops, and field locations. The role may require exposure to various weather conditions, transit environments, and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.DISCLAIMER: The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. MATA reserves the right to modify, add, or remove duties as necessary to meet business needs.
    $64k-115k yearly est. Auto-Apply 36d ago
  • Director, Operations

    Milwaukee Tool 4.8company rating

    Operations vice president job in Byhalia, MS

    Purpose of the Role The Director, Operations leads a hybrid operation that combines distribution execution with light manufacturing/value-add assembly, including activities such as holiday display builds, heated gear kitting, late-point kitting, and project-based production. This role is accountable for operational performance, labor and capacity planning, quality, safety, and leadership development across both value streams. The Director serves as the operational integrator-ensuring inbound, outbound, and material-flow performance while managing high-volume, seasonal, and project-based build operations. This role supports the VP Operations in delivering strategic priorities, scaling capability, and improving cost, speed, and quality across the operation. Key Responsibilities Distribution Operations (Inbound, Outbound, Material Flow) Lead daily operations for receiving, putaway, replenishment, picking, packing, shipping, and returns. Ensure accurate and compliant execution of all distribution SOPs. Develop labor plans and staffing strategies to meet fluctuating demand. Drive performance across accuracy, productivity, service-level targets, and throughput. Partner with Transportation, Supply Chain Planning, Inventory Control, and Customer Fulfillment teams to ensure on-time, in-full delivery. Light Manufacturing / Value-Added Operations Lead all light manufacturing and assembly activities, including: Holiday display assembly Heated gear kitting Late-point/final kitting Custom packaging and promotional builds Retail-specific special project execution Ensure accurate work instructions, quality inspections, BOM usage, and traceability. Build scalable processes for seasonal and project-based volume changes. Partner with Engineering and Product teams to execute pilot builds and launch new programs. Leadership & People Development Lead and develop a multi-layer team including Operations Managers, Supervisors, Team Leads, and hourly teams. Build a culture of extreme ownership, high accountability, transparent communication, and continuous improvement. Drive leadership bench strength, succession planning, and internal promotions. Partner with Talent Management, ER, and L&D to build leadership capability across all levels. Strategic, Continuous Improvement & Operational Scaling Translate the VP's strategy into operational roadmaps, peak plans, capacity models, and staffing frameworks. Use Lean, CI, and problem-solving tools to elevate performance across both distribution and value-add operations. Identify and eliminate waste through standard work, 5S, process flow design, takt time planning, and line balancing. Improve throughput, accuracy, cost-per-unit, and overall customer experience. Lead cross-functional initiatives that improve speed, agility, and process stability. Financial & Performance Accountability Own operational budget for labor, materials, supplies, special projects, and light manufacturing activities. Track and deliver on cost-per-unit, productivity goals, quality performance, labor efficiency, and build-throughput. Support capital projects including equipment, layout changes, and facility upgrades. Provide weekly and monthly operational reporting to the VP Operations with clear insights, trends, and recommendations. Key Competencies Drive Execution: Ensures consistent operational performance across multiple value streams. Drive Growth & Innovation: Anticipates evolving business needs and creates scalable solutions. Build High Performing Teams: Coaches leaders and builds effective succession pipelines. Collaborative Relationships: Partners cross-functionally to deliver aligned results. Build Organizational Capacity: Creates systems, processes, and structures that scale with business growth. Continuous Improvement Mindset: Uses data and lean principles to drive improvement. Qualifications Required Bachelor's degree in Operations, Supply Chain, Engineering, Business, or related field. 10+ years of leadership experience in distribution, assembly, or mixed manufacturing environments. Experience managing leaders (Managers, Supervisors) in high-volume operations. Strong analytical skills with proficiency in operational metrics, labor models, and system-based planning. Demonstrated experience scaling operations through peak season, promotional cycles, or project-driven work. Strong communication, influencing, and change-management capability. Preferred Experience in retail promotional build, kitting, assembly, or customization environments. Lean, Six Sigma, or CI certification. Experience with WMS/LMS systems, ERP, and production workflow tools. Background leading mixed-mode operations (distribution + assembly under one structure). Success Measures Throughput, accuracy, and service-level achievement in distribution. Successful execution of seasonal builds and special projects. Cost-per-unit and productivity improvements. Leadership bench strength and retention. Safety performance and quality outcomes. Year-over-year improvement in operational capability and process stability. Milwaukee Tool is an equal opportunity employer.
    $77k-98k yearly est. Auto-Apply 11d ago
  • Operations Manager

    Cort Business Services 4.1company rating

    Operations vice president job in Memphis, TN

    CORT Furniture Rental is hiring a full-time Operations Manager in Memphis, Tennessee. The Operations Manager is responsible for overseeing all aspects of warehouse and transportation operations within the district. This includes managing daily workflows, ensuring compliance with safety and regulatory standards, optimizing labor and delivery schedules, and driving operational efficiency. The Operations Manager leads warehouse and delivery teams, manages inventory and fleet assets, and ensures alignment with company goals. This is an onsite position performed from the CORT distribution center. Salary: $55,000-$65,000 / year depending on experience. This role is also eligible for a bonus plan. Schedule: Monday-Friday, 7AM - 5PM. Saturdays may be required as needed. What We Offer * Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date * 401(k) retirement plan with company match * Paid vacation, sick days, and holidays * Company-paid disability and life insurance * Tuition reimbursement * Employee discounts and perks * Career growth and mentorship opportunities Responsibilities * Daily Operational Planning: Plans and adjusts daily workload for warehouse and delivery teams to meet business demands, audits, cycle counts, and safety compliance. * Routing, Scheduling & Dispatching: Schedules deliveries and labor hours, maintains availability, and routes trucks efficiently. Provides real-time support to service centers, delivery team, and customers. May conduct delivery pre-calls to customers. Follows up on any issues with deliveries or pickups. Ensures compliance with routing software and delivery KPIs. * Team Leadership: Coaches, trains, and motivates staff; manages performance and fosters a culture of accountability and continuous improvement. * Interviewing and Onboarding: Participates in the recruitment, onboarding, and training of warehouse and delivery personnel. Provides ongoing coaching and performance feedback to support employee development and operational excellence. * Inventory and Asset Management: Oversees inventory accuracy, cycle counts, and movement of goods; ensures compliance with Days in Location goals. * Fleet and Equipment Oversight: Ensures vehicle inspections, maintenance, and DOT compliance; manages warehouse equipment and safety gear. Coordinates with third-party vendors for transportation or equipment servicing. * Budgeting, Forecasting and Cost Control: Manage and forecast warehouse and payroll costs to ensure alignment with district financial goals. Monitor daily expenditures, analyze cost trends, and implement strategies to meet or exceed monthly EBIT forecasts. Proactively plan and collaborate with leadership to maintain budget discipline and drive operational efficiency. * Safety and Compliance: Leads safety initiatives, conducts audits, and ensures adherence to TMS and DOT standards. * Customer Service and Issue Resolution: Acts as escalation point for customer issues; collaborates with internal teams to ensure satisfaction. * Administrative Duties: Manages paperwork, payroll, and reporting; uses tools to track KPIs and support decision-making. * Project Management: Leads warehouse improvement projects, including layout optimization, rack planning, and inventory reorganization. * Cross-Functional Collaboration: Interfaces with sales, asset management, and customer service teams to align operational goals. * Other duties as assigned. Qualifications * High School Diploma or GED equivalent; college degree preferred * 3-5 years of experience in warehouse or distribution management * Strong understanding of logistrics, safety, and compliance standards * Physically able and willing to move furniture indoors, outdoors, up or down stairs and in all weather conditions; ability to lift 100+ pounds with a partner * 21 years of age or older * Valid and current driver's license in the state of residency * Ability to comply with Federal Motor Carriers Safety Administration regulations * Ability to maintain a valid DOT Medical Evaluator Certificate, which includes passing a physical and drug screening * Ability to successfully pass a road test based on FMCSA/CORT requirements * Acceptable MVR per CORT's Safe Driving Standards * Ability to successfully pass a road test based on FMCSA/CORT requirements * Minimum 3 months professional experience driving a 24-foot box truck or larger commercial vehicle * Acceptable MVR per CORT's Safe Driving Standards About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ********************* Working for CORT For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
    $55k-65k yearly Auto-Apply 3d ago
  • Director Operations II

    Avolta

    Operations vice president job in Memphis, TN

    With a career at HMSHost, you really benefit! We Offer * Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) * Holiday pay * Meal and Transportation Benefits * *401(k) retirement plan with company match * *Company paid life insurance * *Tuition reimbursement * Employee assistance program * Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus * Benefits may vary by position so ask your recruiter for details. Airport Location: Memphis Airport Advertised Compensation: $80,257.00 to $100,321.00 Purpose: The purpose of the Director of Operations II role is to direct all revenue generating and operations activities of the location, primarily through a team of restaurant managers and support staff, ensuring all restaurants are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned F&B Multi-Unit Manager(s), General Manager(s)and staff accountable. The DO-II is responsible for building a successful relationship with the Landlord, Unions, DBE/Joint Venture Partners, and other stakeholders. The DO-II uses broad discretion and judgement to make great leadership decisions. Essential Functions: Open and Close * Ensures all F&B Multi-Unit Managers, GMs and leadership staff recognize the importance of preparing each restaurant for next day opening, holding leaders accountable for executing all closing and opening checklist/requirements * Facilitates the development and implementation of the annual budget, financial forecasts and other business goals, and leads unit management to ensure budgeted sales and profit goals are achieved * Develops, maintains, and fosters growth of landlord, brand and DBE partner relationships Staffing/Deployment * Interviews candidates for key jobs, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the zone. Promotes HMSHost as an employer of choice within the local community * Authorizes hiring, firing, advancement, promotion or any other status change of location associates * Responsible for scheduling managers to ensure the branch has a leader-decision maker on site during all hours of operations, and that all restaurants have a person-in-charge on site during all operating hours. * Holds F&B Multi-Unit Managers, GMs and leadership staff accountable for on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes. Ultimate accountability for ensuring the collection of terminated employee badges, communicating terminations to HR * Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives; accepts, understands, adopts, trains and champions all Employee Engagement behaviors * Supports company recognition initiatives and develops and implements plans that will motivate and recognize restaurant staff for their contributions and performance, including using Shout-Out tools and materials. * Provides restaurant staff with consistent support, coaching and encouragement necessary to achieve business goals * Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurants * Reads and understands financial and operational data and reports to monitor progress towards zone goals and assigns associates to meet those objectives * Regularly meets and collaborates with the VPO/RDO about issues, decisions, people, and strategy, communicates leadership's vision and goals to branch leadership. * Engages with Ops Controller and regional leadership on financial decisions and enacting needed controls. Makes purchasing decisions for repairs, maintenance and supplies. Is aware of Loss prevention concerns and escalates those concerns to LP personnel. Product Availability/Working Equipment * Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures * Ensures restaurants receive goods, process invoices, contact vendors for supply chain issues/product availability. * Ensures F&B Multi-Unit Managers, GMs and leadership staff are proficient in company used tools like MIV, Crunch Time, Kronos and other programs as utilized by the company. * Monitor/maintain restaurant equipment, schedule routine service or repairs as needed. * Champions minimization of waste, records as needed and participates in food donation program. Brand Knowledge/Proficiency * Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary * Embraces technology and inspires employees to understand and adopt new technologies implemented by the company * Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards * Develops and implements creative strategies to increase revenue Visual/Vibe/Appeal * Manages the day-to-day activities of associates within the branch * Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders * Recognizes, understands, and utilizes subordinate leaders' strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals * Ensures planned maintenance is conducted and addresses all maintenance and repair items as needed * Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed. Safety * Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law * Holds F&B Multi-Unit Managers, GMs and leadership staff accountable for ensuring all safety standards are understood and met * Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements. * Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety Important information, reporting relationship, and similar roles * The Director of Operations - II position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests. * The position typically reports to the Regional Director of Operations within the assigned region. * The Director of Operations - II position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor GM and restaurant associates' work activities during these different days and times. * The Director of Operations - II position is the first position in a series of branch level leadership positions of increasing scope and complexity. Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Nearest Major Market: Memphis
    $80.3k-100.3k yearly 9d ago
  • Director of Mortgage Operations

    First South Credit Union 3.5company rating

    Operations vice president job in Bartlett, TN

    OBJECTIVE: Works closely with the Mortgage Processing and Servicing Team to oversee daily operations of the mortgage department. Manage mortgage operations staff by: Coordinating overall workflow. Developing, documenting, and updating processes and procedures to maximize efficiencies. Ensuring appropriate training needs are met. Creating and/or providing access to tools, resources, and guidelines. Assisting with complex file issues and using these scenarios as learning opportunities. Ensure that the mortgage department delivers the highest quality service possible. Work with the mortgage management team to ensure compliance to mortgage regulations. Write and update QC, Underwriting, and other In-House Lending Policies. Serve as administrator for LOS and Servicing System. Program, test, and perform updates as necessary. Build, maintain, and monitor vendor relationships to ensure that service level agreements are met and communication is efficient. Research new products and services offered by vendors to the mortgage industry, including exploratory calls with the vendor and assessing cost vs. benefit. Write proposals for senior management recommending consideration of new vendors. Build, maintain, and monitor investor relationships to ensure that service level agreements are met and communication is efficient. Set up and administrate mortgage vendor websites, including integration with LOS. Build and maintain relationships with other credit union departments to build awareness and educate others on mortgage lending, as well as identify room for growth, efficiency, and improvement. Work with SVP of Mortgage Lending, Sales Manager, and Marketing to develop products and procedures to enhance the credit union's product mix and boost overall loan sales. Perform employee evaluations and monitor employees' progress. Hire and retain the best personnel available. Manage the incentive plan for mortgage operations staff. Collaborate with the mortgage management team to set goals and plan for staffing needs. Assist in developing a dynamic vision for the mortgage department that fits into the organizations short and long-term goals. Provide leadership and set an example for employees concerning manner, dress and professionalism. Commit to self-improvement via seminars, classes, and trade related readings. Perform other related duties as assigned by the Senior Vice President of Mortgage Lending. SKILL AND/OR QUALIFICATIONS: A Bachelor's degree in Business related field, preferably with related Master's Degree. Extensive experience will be considered in the place of formal education. An in-depth knowledge of mortgage lending and servicing. 3+ years of mortgage management experience. Proven experience in managing a full service mortgage department. PHYSICAL REQUIREMENTS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: Must be able to sit, stand, walk, talk, see and hear for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls. The ability to reach, move, lift or carry objects up to 10 lbs. Local travel is occasionally required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. First South Financial Federal Credit Union is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, creed, religion, sex, national origin, age, veteran status, disability, or any other protected class.
    $65k-97k yearly est. Auto-Apply 60d+ ago
  • Regional Director of Operations (OH and TN Region)

    Elite Dental Partners 4.1company rating

    Operations vice president job in Germantown, TN

    The Regional Director of Operations (RDO) plays a critical leadership role in driving performance across a portfolio of up to 14 dental practices, representing approximately $20 million in annual revenue. This role is responsible for leading a team of Operations Managers, building strong partnerships with affiliated dentists and office teams, Regional Doctor Directors, and support departments ensuring consistent execution of operational standards. This role reports directly to the Vice President of Operations. The ideal candidate is a strategic operator with multi-site healthcare experience, a passion for developing high-performing teams, and a proven ability to drive results through data, accountability, and collaboration. Key Responsibilities: Lead, coach, and develop a team of Operations Managers to achieve operational, financial, and patient care goals. Build strong, trust-based relationships with affiliated dentists and office managers. Conduct regular on-site office visits to improve the patient's experience and day-to-day operations Host effective, actionable one on one and team meetings on a regular basis based on market type. Ensure consistent execution of company policies, procedures, and compliance standards (OSHA, HIPAA, etc.). Analyze practice performance data to identify trends, opportunities, and risks; develop and implement action plans accordingly. Support Office Managers in managing controllable expenses and optimizing practice-level P&L performance. Oversee KPIs such as revenue growth, patient experience, staff retention, and operational efficiency. Collaborate cross-functionally with departments including Revenue Cycle, Procurement/Facilities, Training and Development, Human Resources, Marketing, Compliance, and Project Management. Communicate regularly with the Vice President of Operations and the Regional Doctor Director to ensure alignment on strategic goals and practice performance. Represent Elite Dental Partners with professionalism in all interactions with doctors, vendors, and business partners. Travel to practices at least 60% of the time or three days a week (6 hours on site) to maintain visibility, support teams, and ensure alignment. Overnight travel may be required, coordinate exceptions with the Vice President of Operations. Qualifications: 5+ years of progressive leadership experience in multi-site healthcare, dental, veterinary, or retail operations. Demonstrated success managing P&L, leading teams, and driving growth in a distributed environment. Strong analytical and decision-making skills; ability to use data to influence outcomes. High emotional intelligence and a collaborative leadership style. Bachelor's degree preferred; equivalent experience considered. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with dental practice management software (Dentrix preferred). Willingness to travel to support field operations. Preferred Attributes: Strategic thinker with a bias for action and results. Strong communicator who can influence across all levels of the organization. Passion for developing people and building culture. High integrity, professionalism, and commitment to excellence. Physical Requirements: Ability to sit, stand, and use a computer for extended periods. Travel is required minimum 60% of the time. Elite Dental Partners is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salaried Rate$100,000-$105,000 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
    $100k-105k yearly Auto-Apply 15d ago
  • Chief Operating Officer (COO)

    YMCA of Memphis & The Mid 4.0company rating

    Operations vice president job in Memphis, TN

    Job DescriptionDescription: The Chief Operating Officer (COO) of Centralized High Impact Programs is a key member of the YMCA of Memphis & the Mid-South's C-Suite, reporting directly to the President & CEO. This position provides executive leadership, strategic direction, and operational oversight for the YMCA's largest business units - representing over $50 million in annual revenue and serving thousands of children, teens, and families across the Mid-South. The COO is responsible for ensuring excellence, innovation, and sustainability across a diverse portfolio of programs, including the USDA Child Nutrition Program, Early Childhood and Education, Youth Development (Before & After School), Teen Programming (including Middle School Afterschool and Teen Nights), and Intervention Programs that support youth and families across the region. The ideal candidate is a strategic, innovative, and operationally minded leader with a proven record of success leading large, complex organizations - preferably within the YMCA movement- who can build strong relationships, develop high-performing teams, and position the YMCA. Strategic Leadership & Vision Serve as a core member of the YMCA's C-Suite, contributing to all major organizational decision-making, strategy development, and long-term planning. Provide vision, innovation, and leadership for centralized high-impact programs that align with the YMCA's mission and strategic priorities. Partner with the CEO and peers to ensure organizational growth, operational efficiency, and consistent quality across all program areas. Lead the development of annual operating plans, budgets, and measurable KPIs aligned with strategic goals. Position the YMCA as an industry leader in early learning, youth development, nutrition services, and community-based impact initiatives. Operational Responsibility & Performance Responsible for the daily operations of major program areas generating over $50 million in annual revenue, including: USDA Child Nutrition Program Early Childhood and Education Youth Development (Before & After School) Teen Programs (including Middle School Afterschool and Teen Nights) Intervention Programs designed to engage and support at-risk youth and families. Responsible for ensuring all programs meet or exceed compliance requirements, quality standards, and participant satisfaction goals. Implement systems to monitor program performance, financial results, and impact metrics. Lead innovation in program design and delivery to meet evolving community needs and strengthen outcomes. Drive operational excellence and growth through data-informed decision-making, efficient systems, and high standards of accountability. Create and maintain policies and procedures that ensure consistency, quality, and compliance across all program areas. Leadership, Talent Development & Culture Lead and develop a team of three Senior Vice Presidents, providing mentorship, direction, and performance accountability. Responsible for more than 1,500 team members, fostering a culture of collaboration, innovation, and service excellence. Champion staff training, professional development, and leadership capacity-building across all levels. Work closely with the Human Resources team to align workforce planning, training, performance management, and staff engagement strategies. Partner with the Director of Risk and Compliance to ensure operational safety, compliance, and risk mitigation across all departments. Promote a mission-driven, people-centered culture that reflects YMCA values of caring, honesty, respect, and responsibility. Quality, Growth, Innovation & Impact Ensure all programs deliver high-quality, mission-driven experiences with measurable outcomes. Lead and promote innovation within program design, structure, and delivery - piloting new initiatives that respond to community needs. Identify and pursue opportunities for program growth, partnership expansion, and community reach. Establish and monitor KPIs focused on program quality, financial sustainability, operational efficiency, and participant satisfaction. Lead continuous improvement efforts and integrate best practices in program management and service delivery. Responsible for quality assurance systems that ensure excellence across all departments and program types. Community, Stakeholder & District Relationships Serve as a visible and engaged community ambassador representing the YMCA's mission, programs, and values. Build and maintain strong relationships with school districts, local governments, state agencies, funders, and community partners. Strengthen and expand stakeholder relationships that enhance collaboration, advocacy, and funding opportunities. Work closely with business, civic, and nonprofit leaders to position the YMCA as a trusted partner in education, health, and community advancement. Represent the YMCA at community events, strategic meetings, and professional associations to expand awareness and influence. Risk Management, Compliance & Accountability Responsible for ensuring all programs comply with federal, state, and local regulations, including DHS licensing, USDA, and auditing requirements. Partner with the Director of Risk and Compliance to implement robust safety protocols, audit systems, and continuous compliance monitoring. Work collaboratively with Risk and HR to ensure a proactive and consistent approach to training, emergency response, and compliance communication. Promote a strong culture of safety, transparency, and accountability across all levels of the organization. Key Performance Indicators (KPIs) Financial Performance: Annual revenue growth, margin management, and program sustainability. Program Quality: Achievement of established quality benchmarks, compliance standards, and participant satisfaction scores. Enrollment & Retention: Consistent increases in program participation and retention. Staff Development: Improved retention, advancement, and leadership pipeline across all departments. Innovation & Growth: Successful implementation of new initiatives and measurable expansion of community reach. Community Impact: Increased access to services, strengthened partnerships, and positive public perception. Operational Efficiency: Improved systems, reduced redundancy, and streamlined performance tracking. Other Responsibilities Create and implement policies and procedures that drive consistency, accountability, and excellence. Develop cross-functional collaboration with HR, Finance, Marketing, and Operations to align priorities. Engage in continuous professional development to stay informed of emerging trends and best practices. Perform all other duties as assigned by the President & CEO. PAY RANGE: $200,000 - $250,000 Relocation Assistance Included. Requirements: Bachelor's degree in Education, Business Administration, Nonprofit Management, or related. Preferred 10 years of progressive leadership experience in operations, youth development, or large-scale program management; YMCA experience strongly preferred. Proven success managing large budgets ($25M+) and multi-site operations with diverse staff teams. Demonstrated success developing and tracking KPIs tied to financial, operational, and impact outcomes. Experience in innovation, program development, and large-scale organizational change. Strong financial acumen, with experience in forecasting, analysis, and resource optimization. Exceptional relationship-building and stakeholder management skills. Strong written, verbal, and presentation communication skills. Deep commitment to the mission and values of the YMCA and to advancing community impact.
    $44k-63k yearly est. 8d ago
  • Client Director (Sales) - Transportation & Logistics

    Servicenow 4.7company rating

    Operations vice president job in Memphis, TN

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What you get to do in this role: * Provide strategic leadership to clients * Be the relationship manager between FedEx and ServiceNow * Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes * Manage all Executive relationships between ServiceNow and assigned clients * Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources * Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level * Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience * Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications To be successful in this role you have: * Experience selling into and managing a successful relationship with FedEx * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 7+ years of experience in client management, and aligning account strategies to revenue opportunities * 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management * Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations) * Experience achieving sales targets * Experience leading virtual or matrixed teams * Ability to understand broad, macro-level business IT needs for a prospective client * Travel up to 50% (depending on geography/region) FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $99k-133k yearly est. 30d ago

Learn more about operations vice president jobs

How much does an operations vice president earn in Southaven, MS?

The average operations vice president in Southaven, MS earns between $56,000 and $154,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.

Average operations vice president salary in Southaven, MS

$93,000
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