Senior Director, Client Service
Operations vice president job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Senior Director, Client Service, Media
Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk
About the role
The Senior Director role is a strategic leadership position responsible for overseeing a portfolio of high-value accounts and guiding strategic account teams. This individual acts as a senior advisor to executive-level stakeholders, influencing investment decisions and driving multi-year growth plans. The role combines deep expertise in media research and analytics with executive engagement and commercial accountability.
Primary Responsibilities
Oversee a portfolio of high-value accounts; manage and lead small portfolio teams or strategic account teams to deliver exceptional client outcomes.
Serve as a senior advisor to executive-level stakeholders; influence strategic investment decisions through evidence-based insights.
Accountable for retention of portfolio and responsible for multi-year growth plans, cross-sell strategies, and achievement of significant revenue targets.
Lead executive-level research initiatives; synthesize primary, secondary, and advanced analytics into actionable narratives for senior decision-making.
Optimize resource allocation and deliver operational efficiency across portfolio teams; shape best practices for quality delivery at scale.
Represent Kantar in industry forums and enterprise-wide initiatives; champion innovation in media analytics and cross-platform measurement.
Develop and nurture high-performing teams by identifying, mentoring, and advancing top talent through a culture of continuous learning and collaboration.
Essential Knowledge & Experience
7+ years in media research, analytics, or consulting with proven success in executive-level engagement.
Expertise in digital ecosystems, cross-platform measurement methodologies, creative quality, and/or placement and audience insights.
Strong command of advanced research techniques, including attribution, ROI modeling, and audience segmentation.
Advanced ability to synthesize complex data into compelling narratives for executive audiences.
Proven ability to shape strategic investment decisions and drive commercial outcomes.
Track record of delivering multi-year growth plans and achieving significant revenue targets for an account portfolio.
Demonstrated success in managing senior client relationships and leading high-performing teams, including direct management of a team of 3 or more professionals.
Ability to navigate fast-paced agency or complex client environments, balancing strategic depth with delivery efficiency.
Bachelor's degree in market research/marketing or related social science and analytic subject areas. Masters preferred
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Senior Vice President of Property Management
Operations vice president job in New York, NY
Job Title: Senior Vice President of Property Management
Salary: $175,000 - $225,000
Skills: Property Management, Leadership, Business Development, Client Relationship Management, Multifamily Operations
About the Real Estate Company / The Opportunity:
Our client, a dynamic and rapidly growing boutique property management firm in New York City, is redefining the landscape of property management. Known for their hands-on approach, entrepreneurial spirit, and exceptional service, they manage over a large portfolio of condominiums, cooperatives, multifamily, and mixed-use rental buildings with a Manhattan focus. This is an exciting opportunity to step into a senior leadership role, contribute to the firm's growth, and help shape the future of property management in New York City.
Responsibilities:
Provide leadership and mentorship to managing agents, driving operational excellence across the firm.
Oversee new property management accounts, ensuring seamless onboarding and service delivery for new condominiums and cooperatives.
Collaborate with the President on daily operations, strategic planning, and long-term growth initiatives.
Develop and execute new business strategies, pitching and securing prospective clients to support expansion goals.
Build and maintain strong relationships with boards, property owners, and high-net-worth clients, serving as a trusted advisor.
Manage major capital improvement projects, mechanical system upgrades, and renovations.
Must-Have Skills:
Proven leadership experience in property management, including condominiums, cooperatives, and mixed-use buildings.
Expertise in managing large-scale capital improvement projects and renovations.
Strong business development capabilities, with a track record of pitching, winning, and growing client relationships.
Exceptional communication skills with the ability to engage sophisticated clients and stakeholders.
Nice-to-Have Skills:
Master's degree in Finance, Business Administration, or a related field.
Experience working in a boutique or entrepreneurial property management setting.
Knowledge of NYC property regulations, including Local Laws impacting real estate management.
Strong analytical skills to support data-driven decision-making and strategic planning.
A polished and professional demeanor that exceeds industry standards.
Vice President of Risk Management
Operations vice president job in New York, NY
We are seeking an experienced VP of Risk/Insurance with a strong background in the Construction or AEC industry to join a long-standing, family-owned firm in New York City. As the organization continues to grow, this role will serve as the sole Risk & Insurance Subject Matter Expert, reporting directly to the CEO/President and carrying forward the legacy of a 20-year predecessor.
In this position, you will oversee all insurance, claims, and risk management functions across active and upcoming construction projects. You'll work closely with project teams, subcontractors, and clients, ensuring compliance, mitigating exposure, and supporting field operations with a consultative, solutions-oriented mindset. This opportunity is ideal for someone deeply familiar with construction risk, project setup, OCIP/CCIP environments, COIs, and complex claims handling-someone ready to fully own the risk function and eventually build out a team as the company continues to expand.
Essential Responsibilities Include:
Reviewing trade contractor insurance certificates and policy forms for compliance with project and company requirements
Reviewing and approving insurance documentation and signatory authorization
Collaborating with subcontractors and brokers to resolve insurance discrepancies and ensure appropriate coverages and endorsements
Supporting trades and brokers in securing acceptable liability policies
Maintaining project insurance and accident logs
Managing claims documentation, tendering to carriers, and tracking defense/indemnification obligations
Overseeing property damage and liability claim resolution
Partnering with Site Teams, Trades, and adjusters throughout the claims process
Conducting safety kickoff meetings
Maintaining litigation logs
Preparing renewal submissions for Cyber, Crime, Professional Liability, D&O, Pollution, and Fiduciary Liability policies
Reviewing issued binders and renewal policies, ensuring alignment with requirements
Securing necessary policy endorsements
Requirements:
Bachelor's Degree required
Minimum 10 years of insurance experience with strong exposure to COIs, policy review, and claims administration
AEC/Construction industry experience is required
Note: Qualified candidates will be contacted within 2 business days. Applicants who do not meet the criteria will remain on file for future opportunities.
#PHILLYAFT 47155
Chief Operating Officer
Operations vice president job in New York, NY
Job Title: Chief Operations Officer
Duration: 3+ months (Possible Extension or Potential FT Conversion)
Shift: 9:00 AM - 5:00 PM
Schedule: 5 days per week, 40 hours per week, 8 hours per day
Pay Range: $150 - $170/hr. on W2
Job Summary:
Under direction of the Chief Executive Officer, it exercises wide latitude of independent judgment and initiative in supervision of overall administration and management. Serves as Deputy to the Chief Executive Officer and assumes full responsibility and authority in areas delegated. May direct a group of services such as Operations, Facilities Management, Ancillary Services, Clinical Operations, Emergency Management etc.
Qualifications & Skills:
Required Skills & Experience
5 years of Chief Operations Officer is required in a large acute care facility.
6 years of full-time experience in senior business or public administration; OR
Experience as a Hospital Administrator in a position of direct responsibility for total operations or major parts thereof in a hospital setting including substantial exposure in meeting community needs.
Extensive working knowledge of hospital administration, laws and regulations pertaining to hospital operations.
Education
Master's Degree from an accredited college or university with a specialization in Hospital Administration, Business Administration, Public Health, Hospital Health Care, Medical Administration or a related program.
Job Responsibilities:
Oversees and participates in the planning and, development of programs, policies and procedures, and evaluation/monitoring of the goals established by the Chief Executive Officer.
Supervises the implementation of programs and policies concerning Client Medical Center operations and assists in coordinating activities between facility staff and corporate office.
Ensures Client Medical Center remains compliant with standards, regulations and ready for inspections by accreditation agencies involving delivery of health care services.
Recommends purchase of supplies and equipment for Client Medical Center consistent with policies governing purchase procedures.
Recommends construction and alteration programs, including acquisition and replacement of facility equipment consistent with policies.
Schedules and conducts and/or participates in regular interdepartmental and departmental meetings. May designate hospital departmental representatives for medical staff and multi-disciplinary committees to facilitate effective communication lines within the hospital.
Assists the CEO in maintaining cooperative relationships with professional groups, external agencies and regulatory bodies.
Participates in the development, maintenance and implementation of a hospital management reporting system that provides adequate and timely data for program planning and evaluation purposes.
Fosters a culture of accountability and service excellence by establishing appropriate work performance standards, evaluating the work and job performance of staff, providing constructive feedback and developmental tools, and making recommendations for corrective actions, as needed.
Prepares and/or actively participates in the development of the fiscal year expense, revenue and operating budgets.
Ensure operations run within budgetary guidelines, reviews budget requests for areas of operation and monitors related expenses and purchases.
Serves as Chief Executive Director in the absence of the CEO.
Vice President Commercial Leasing
Operations vice president job in New York, NY
The Moinian Group New York, New York, United States (On-site)
Reporting to the owner of the company, this role is responsible for providing comprehensive business solutions including strategic advice on the Real Estate market and industry, leasing activity and project management for the portfolio. The successful candidate will oversee the implementation of plans with external leasing agents, property managers, and internal accounting and finance to ensure continuous full occupancy of the assigned assets at competitive rates.
Responsibilities:
• Maximize property net income through tenant retention strategies and work in collaboration with marketing, and property management
• Negotiate lease terms and approve proposals, offers to lease, lease agreements and other documents relating to incoming and existing tenancies
• Implement owners' strategy to achieve maximum income and manage expenses
• Analyze lease proposals and projects using “Pro-Calc” or Excel to determine effects on overall deal economics
• Establish and maintain a broad network of relationships within the Real Estate community through involvement in leasing related organizations and gatherings
• Generate new prospects for available space by maintaining constant contact with tenants and real estate brokers through meetings, luncheons, presentations, mailings and organized events.
• Report to and keep Senior Management informed on property performance through monthly reports and weekly meetings
• Assess and monitor monthly activity reports, broker mailings, annual leasing and income projections as well as quarterly standard market data packages including market surveys to ensure alignment with business plans
• Provide leadership, mentoring and support to the Leasing Manager and brokers on the team
• Prepare annual budgets which include leasing assumptions for the coming year, commissions, tenant and capital improvements, energy costs, etc.
• Ensure all construction projects are completed to a high quality and on schedule
• Stay abreast of comparable properties, their pricing and competitive positions, to maximize occupancy and financial performance of company's properties relative to the competition
• Work with Legal department to review draft leases, amendments, and, depending on size, become directly involved in lease negotiations
• Coordinates weekly/biweekly leasing calls and with third-party brokers and Investment teams and the distribution of leasing reports
• Participates in the acquisition due diligence process including but not limited to market data analysis, leasing rates, marketing strategy and leasing speed
• Reviews legal documents with in-house counsel
• Provides civic leadership with other property owners in the community and represents the company in the market
Requirements:
• BS/BA required
• Minimum 8-10 years of progressive New York City experience in commercial real estate and previous responsibility for leasing oversight and brokerage
• Excellent negotiation skills to close major leasing arrangements
• Possess strong marketing/sales skills and knowledge of businesses and population demographics
• Excellent interpersonal, presentation, relationship building and influencing skills
• Superior written and verbal communication
• Extensive knowledge in mentoring, coaching and training brokers
• Knowledge and understanding of space planning and tenant improvement process
• Proactive thinking with ability to create opportunities and add-value
• Property software experience a plus: Argus, Yardi, MRI.
Senior Vice President, Regulatory Affairs
Operations vice president job in Parsippany-Troy Hills, NJ
Retained Search
Reports to: CEO
My client is a commercial-stage leader in non-opioid pain management and regenerative health solutions. They are dedicated to transforming patient care by delivering innovative therapies that reduce reliance on opioids, advance musculoskeletal pain treatments, and address significant unmet medical needs.
Position: The Senior Vice President, Regulatory Affairs, will serve as a critical member of the Executive Leadership Team. Reporting directly to the CEO, this leader will shape and execute global regulatory strategy, ensuring excellence in regulatory submissions, approvals, and compliance across commercial products, clinical development, and pipeline expansion. In this role, you will be responsible for guiding innovation, scaling a growing organization, and shaping the next phase of its growth.
Key Responsibilities
Strategic Leadership:
Define and execute a comprehensive US and global regulatory strategy aligned with growth objectives and mission in musculoskeletal pain and adjacencies.
Provide proactive guidance to the CEO, ELT, and Board of Directors on regulatory risks, opportunities, and evolving landscapes.
Represent as the primary regulatory voice in key discussions with the FDA, EMA, and other global health authorities.
Evaluate and strengthen regulatory processes and talent by attracting and onboarding top-tier industry leaders as needed to elevate organizational performance.
Regulatory Excellence:
Oversee and ensure the timely and high-quality submission of regulatory documents for both commercial products and innovative pipeline programs.
Drive strategies for innovative pathways to support expedited development and approval of new therapies, including gene therapy initiatives.
Support effective lifecycle management for commercial products, including label expansions, line extensions, and post-marketing requirements.
Organizational Impact:
Lead and develop a high-performing regulatory organization capable of scaling with pipeline and commercial growth.
Partner cross-functionally with R&D, Tech Ops, Quality, Medical, and Commercial to ensure alignment and collaboration.
Embed a culture of innovation, collaboration, and accountability throughout the Regulatory Affairs function.
Education & Experience:
Advanced degree (PhD, PharmD, MD, or equivalent) in life sciences, pharmacy, or medicine.
15+ years of progressive regulatory leadership experience in the biopharma industry, with a blend of development and commercial-stage exposure.
Demonstrated success in leading and scaling regulatory organizations during phases of significant growth.
Expert working knowledge of regulations and specific experience in the area of new product development, advertising and promotion, and the ability to support multiple commercial products.
Proven track record in securing regulatory approvals for small molecules, biologics, and preferably combination products/devices.
Experience interacting directly with FDA, EMA, and other health authorities at senior levels.
Modality Experience: Deep understanding of small molecules and biologics; exposure to gene therapy is highly desirable.
Therapeutic Experience: Experience in Musculoskeletal Pain, CNS, Rheumatology, or adjacent therapeutic areas preferred.
Ability to serve as an enterprise-wide thought leader, balancing innovation, compliance, and operational excellence.
Strong communication, negotiation, and problem-solving skills with the ability to influence at the ELT and Board levels.
Senior Director / VP of Operations
Operations vice president job in New York, NY
Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors.
As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization.
The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year.
Role Summary
We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams.
The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services.
Key Responsibilities
Lead and manage all day-to-day operations across the clinic, membership and concierge services
Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success
Partner with clinical leadership to streamline care delivery and elevate the patient experience
Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products
Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services
Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy.
Track KPIs across patient satisfaction, team performance, and operational benchmarks
Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele
Collaborate with the sales and marketing division to generate location-specific business growth.
Lead hiring, training, and performance management for non-clinical teams
Develop and manage operational budgets and vendor relationships
Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff
Assist with location expansion strategy and execution
What to Expect / What You'll Do
Lead and manage the daily operations of the healthcare facility
Oversee and manage operations and membership and concierge services staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
Qualifications / Skills
8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality
Experience overseeing teams of 10-20+ across multiple functions
Strong background in building operational infrastructure and scaling service businesses
Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment.
Deep understanding of high-end service standards for HNW clients
Outstanding customer service skills
Healthcare or wellness industry experience strongly preferred
Highly organized, systems-minded, and solution-oriented
Strong leadership, communication, and cross-functional collaboration skills
Compensation & Benefits
Base Salary: $150-$200k per year (depending on experience level)
Performance Bonus: Up to 10%
Health, dental, and vision benefits
Membership perks and longevity testing/treatments
PTO, sick days, and observed holidays
Opportunity to grow with a category-defining brand in the health span space
Position Summary
Position Type: Full-time
Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated)
Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
Vice President
Operations vice president job in New York, NY
The right leadership role should give you influence, visibility, and the chance to shape both a team and a practice. I promise this Vice President - Site/Civil Engineering Practice Lead position offers exactly that. Preview: you'll lead the growth of a site/civil engineering practice, oversee major infrastructure and land development projects, and guide a talented team across New York while shaping the firm's long-term success.
As a senior leader, you'll manage site layout, stormwater management, grading, utilities, roadway design, zoning, and permitting-but your impact will go far beyond technical delivery. You'll drive client relationships, pursue new business opportunities, mentor and develop staff, and represent the firm at industry associations and client-facing events. With direct responsibility for project delivery, financial performance, and business development strategy, this is a role where leadership, strategy, and technical expertise meet.
Why this opportunity stands out:
Lead and expand a civil engineering practice with real regional influence
Collaborate with DOTs, municipalities, and private institutions on high-profile projects
Shape a team's growth through mentoring, staffing plans, and performance development
Oversee both technical excellence and financial performance for lasting impact
Enjoy competitive compensation, stock purchase plans, mentoring programs, continuing education, and community engagement opportunities
Thrive in a collaborative, inclusive culture that values innovation, diverse perspectives, and professional growth
If you're a PE-licensed Civil Engineer in New York with 14+ years of experience in site/civil engineering leadership, project delivery, and client development, this is your chance to take ownership of a key practice area and leave a lasting legacy.
Ready to lead, grow, and deliver at the highest level? Let's connect today.
Director, Healthcare Operations
Operations vice president job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Chief Executives (Professional, Scientific, and Technical Services)
Operations vice president job in Jersey City, NJ
Mercor is recruiting **Chief Executives who work in the Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Chief Executives.
Applicants must: - Have **4+ years full-time work experience** as a Chief Executives; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Chief of Staff
Operations vice president job in New York, NY
A real estate firm is looking for a Project Manager that is comfortable commuting on site 5 days a week.
Responsibilities:
Lead and oversee cross-functional projects supporting Operations, Legal, Finance, and senior leadership.
Oversee project schedules, stakeholder communication, and overall coordination.
Assess and clearly communicate project risks, delays, and potential obstacles-including those related to timelines, budgets, or staffing.
Handle confidential or sensitive special assignments as needed.
Organize and manage external vendors for events, engagements, or project-related needs.
Provide comprehensive project administration, including scheduling project meetings, distributing updates, handling communications, and managing timely invoice submission and expense reconciliation for key initiatives.
Qualifications:
5+ years of experience in Project Management
Ability to problem solve
Ability to communication between multiple teams
PMP Certification
Director of Operations
Operations vice president job in New York, NY
Required Skills & Experience
- 5+ years of experience managing complex operational workflows ideally in a home care or healthcare setting - Strong skills in designing, implementing, and improving operational processes. - Proven ability to lead cross-functional teams and foster a culture of accountability. - Experience leading and collaborating with marketing departments - Ability to manage relationships across multiple stakeholders with competing priorities.
Nice to Have Skills & Experience
- Experience in home health industry
Job Description
Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization. This position does not include oversight of finance, billing, IT, HR, compliance, or business development functions.
Director of Cloud Operations - VmWare, Azure, Citrix
Operations vice president job in New York, NY
The Director of Cloud Operations is responsible for leading and advancing the organization's hybrid infrastructure across Azure cloud and on-premises systems, ensuring stability, scalability, and compliance across all environments. This role oversees a team of cloud and infrastructure engineers supporting Azure, Microsoft 365, VMWare, Citrix, Networking, and various clinical workloads. This team designs, plans, & implements technical solutions to business, clinical and or technical problems as needed.
The Director will play a key role in migrating on-premises workloads to cloud-based equivalents (e.g., voice,
identity, data platforms), driving automation and identity access management (IAM) strategies, and maintaining strong disaster recovery and business continuity capabilities.
This position combines strategic leadership with hands-on technical oversight, ensuring that systems are secure, cost-optimized, and aligned with organizational and regulatory (HIPAA/HITRUST) requirements.
DUTIES AND RESPONSIBILITIES:
1. Lead and mentor the Cloud Operations and Infrastructure team, including but not limited to systems administrators, Network, Telecom, & Cloud engineers.
2. Define and execute the hybrid infrastructure roadmap, driving migration of on-premises workloads to Azure or equivalent cloud environments.
3. Partner with IT leadership to align infrastructure initiatives with business objectives and compliance frameworks.
4. Oversee policies, processes, and governance to ensure operational excellence, system uptime, and cost efficiency.
5. Manage daily operations for all infrastructure including but not limited to Azure, Microsoft 365, VMware and Citrix environments.
6. Ensure high availability, performance, and security across hybrid systems.
Lead automation initiatives for user account provisioning, lifecycle management, and SSO integration using tools such as Entra ID, SCIM, and PowerShell.
8. Oversee monitoring, capacity planning, and incident response across all infrastructure layers.
Lead implementation and maintenance of a comprehensive Disaster Recovery and Business Continuity Plan, ensuring regular testing and continuous improvement.
10. Optimize resource usage and cost management across environments.
11. Partner with the Security and Compliance teams to ensure adherence to HIPAA, HITRUST, and NIST standards.
12. Manage IAM frameworks, conditional access, and identity governance across cloud and on-prem environments.
13. Oversee patching, vulnerability management, and endpoint compliance.
14. Ensure all solutions meet internal audit and regulatory requirements.
15. Collaborate with application, networking, and security teams to support integrated DevOps and automation practices.
16. Coordinate migration projects for workloads such as VoIP, data storage, and applications from on-prem to Azure.
17. Manage vendor relationships and ensure service levels meet organizational expectations.
18. Stay current with emerging technologies and propose improvements to strengthen resilience and efficiency.
EDUCATION AND EXPERIENCE:
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
5+ years of progressive leadership experience managing IT infrastructure & cloud operations teams.
8+ years of experience in systems engineering, infrastructure management & cloud architecture.
Demonstrated expertise with: Microsoft Azure, Microsoft 365 (Exchange, Intune, SharePoint, Teams, OneDrive), Identity & Access Management (IAM), Entra ID, MFA, and SSO.
Experience managing VMWare, Citrix, and Mitel environments.
Experience with Manage Engine ITMS, including Service Desk, Endpoint Central, or similar tools.
Experience leading Disaster Recovery planning and execution.
Working knowledge of healthcare IT and regulatory frameworks (HIPAA, HITRUST, NIST).
Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate preferred.
10. ITIL v4 certification desired.
KNOWLEDGE, SKILLS, AND ABILITIES:
a. Microsoft Windows Server operating systems
b. Microsoft 365 services (Exchange, Intune, SharePoint, Teams, OneDrive, etc.)
c. Azure infrastructure and networking (VNets, firewalls, VPNs, routing)
d. M365 Security and Compliance portal
e. Hybrid Microsoft Azure/on-prem Active Directory, Group Policy, DNS
f. Azure SSO Federation/Integration, SCIM automated user provisioning
g. Azure Enterprise Apps
h. Multi-Factor Authentication and conditional access policies
i. M365 Cloud license management
j. SSL certificate management
k. Cloud technologies: Azure, AWS, Google
l. Office Applications: Outlook, OneNote, Excel, Word and PowerPoint and integration points
with SharePoint Online m. n. o. p. CLI and scripting skills (PowerShell, python, etc.)
Networking concepts (i.e., Firewalls, VLANs, IP subnetting, IP routing, VPN, etc.)
Email authentication/verification methods (SPF, DMARC, DKIM)
Encryption technologies (i.e. SSL, TLS, HTTPS, SSH, etc.)
20. Strong leadership, coaching, and communication skills.
21. Proven ability to manage cross-functional teams and large, complex projects.
22. Capacity and resource planning capabilities and knowledge of associated relevant tools
23. Regulatory compliance experience
24. Exceptional work ethic and time management skills
25. Ability to work well independently and/or as part of a team
26. Strong communication skills and a commitment to customer service
PHYSICAL DEMANDS:
1. Occasional travel to Health Centers and other locations as needed within the NYC area.
WORKING CONDITIONS:
Hybrid role, starting with 4 days onsite, but eventually and once established moving to 3 days on site and 2 days remote
AMAZING Benefits with 2 pension plans!!!
Senior Director of Perioperative Services
Operations vice president job in New York, NY
A leading New York City health system seeks a Senior Director of Perioperative Services for their hospital in Brooklyn. As a key member of hospital leadership, the Senior Director of Perioperative Services provides visionary direction and strategic oversight for all surgical and procedural operations. This role ensures the delivery of exceptional, patient-centered care through operational excellence, clinical innovation, and staff empowerment. The Senior Director drives performance across quality, safety, efficiency, and patient experience metrics, while fostering a collaborative and inclusive environment that supports professional growth and organizational success.
Key Responsibilities:
Lead and manage all aspects of perioperative nursing operations, ensuring compliance with regulatory, accreditation, and organizational standards.
Develop and implement strategic plans and quality initiatives to improve patient outcomes, efficiency, and the overall surgical experience.
Design and monitor departmental budgets, staffing models, and resource utilization to ensure fiscal responsibility and optimal performance.
Foster a culture of excellence, accountability, and continuous improvement rooted in diversity, equity, and inclusion.
Build and sustain collaborative relationships with physicians, surgical teams, and hospital leadership to achieve shared clinical and operational goals.
Oversee recruitment, development, evaluation, and retention of nursing leadership and staff, ensuring alignment with professional standards.
Utilize data-driven decision-making to enhance quality, safety, patient satisfaction, and productivity metrics.
Promote evidence-based practice, research, and innovation to advance perioperative nursing standards.
Serve as a visible and accessible leader who models professionalism, integrity, and clear communication.
Ensure compliance with collective bargaining agreements and foster a fair, transparent work environment.
Qualifications:
NYS Licensed Registered Nurse
Doctoral degree in Nursing (DNP)
Certification in Nursing Leadership preferred (NE-BC)
Minimum 5 years of progressive nursing leadership experience in perioperative services within a hospital.
Salary: $200,000 - $270,000
Please email resume to: abarnett@noorstaffing.com
Vice President, Corporate Strategy (Core Payments)
Operations vice president job in New York, NY
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Corporate Strategy (Core Payments) VP Strategy (Core Payments) Job Title: Vice President, Strategy Purpose. Join our dynamic Strategy and Execution team. This strategy role is ideal for someone passionate about payments and innovation We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Responsibilities: Drive and develop executive level strategy documents capturing the organization's vision and business focus areas in partnership and alignment in strong collaboration with senior level stakeholders within Core Payments, Commercial New Payment Flows (CNPF), , Services, Regions, etc. Contribute to the overall strategy agenda through thought leadership and creativity. Identify, structure, and prioritize cross-functional initiatives focused on payments products (e.g., tokenization, digital first, contactless, account to account, etc.) to generate actionable recommendations. tackle complex digital business problems, uncover root causes, develop solutions, and translate them into specific recommendations. Apply strategic and analytical rigor to product strategies, acting as a thought partner to prioritize and structure an innovative agenda. Maintain knowledge of payments landscapes and market trends to develop innovative solutions and product strategies. Develop and execute robust communications to align priorities and address support needs across various digital work streams. Manage relationships and other related workstreams, linked to MA strategic priorities, across the business to ensure buy-in, engagement and committed deliverables i.e. Core, CNPF, Services, Finance etc. Share learnings and insights with Divisional Presidents, Country Managers, and other key stakeholders, where relevant.
• Management of cross functional teams to drive outputs and deliverables. Qualifications: Extensive experience in strategy consulting or developing go-to-market strategies for payments and/or digital products. Extensive experience of translating strategies to execution plans, driving end to end execution - particularly in a cross-functional environment, managing and prioritizing competing initiatives
Strong understanding of Mastercard's products, services, and key revenue drivers, as well as the larger payment industry. Excellent communication and influencing skills to work with internal and external stakeholders. Proven track record of translating digital strategies into execution plans and driving end-to-end execution in a cross-functional environment. Politically savvy with a history of building consensus and bringing people together around a common cause. Analytical and solutions-oriented with the ability to drive thought leadership in digital strategy. Experience in M&A and/or corporate development is a plus. Compensation: Total Base Pay Range: $223,000.00 - $357,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase, New York: $221,000 - $353,000 USD New York City, New York: $230,000 - $368,000 USD
Director of Outbound Logistics
Operations vice president job in New York, NY
Department: Operations & Supply Chain
Reports To: CEO + COO
Swish Breaks is the fastest-growing sports entertainment and e-commerce company built by a team of passionate sports enthusiasts. We are a team of over 80 employees completing approximately 90,000 orders per month, operating at the intersection of sports, collectibles, live streaming, and lightning-fast customer fulfillment.
As we scale, we are seeking an experienced leader to run our outbound logistics and fulfillment operations.
Role Description
The Director of Outbound Logistics will oversee, optimize, and scale Swish Breaks' end‑to‑end outbound logistics, fulfillment, and operations. This leader will manage a 15+ person operations team and will be responsible for designing the operational processes that keep Swish Breaks running smoothly.
This is a highly hands-on, fast-paced, on-site leadership role based in New York, NY, ideal for a strong operator who thrives in a dynamic environment and has experience managing large teams in e-commerce, warehousing, 3PL, or related fields.
Key Responsibilities
Team Leadership & Management
Lead, mentor, and manage our 15+ person operations and fulfillment team
Recruit, train, and upskill team members; establish performance management processes
Develop shift structures, staffing plans, and daily workflows to support rapid order velocity
Outbound Logistics & Fulfillment Execution
Own all outbound shipping operations, ensuring speed, accuracy, and exceptional customer experience
Oversee daily pick, pack, and ship workflows; optimize fulfillment efficiency
Maintain KPIs across order accuracy, order turnaround times, routing, and shipping cost management
Oversee packaging standards, QC processes, and exception handling
Systems, Process, & Strategy
Work closely with senior leadership to build scalable operational systems supporting company growth
Identify bottlenecks and redesign processes to support higher volumes and improved cost efficiency
Develop operational SOPs and enforce consistent execution across all shifts
Partner with engineering / product to improve internal tools, tracking systems, and automation
QualificationsRequired
5-10+ years of experience in outbound logistics, fulfillment, warehouse operations, or supply chain
Proven experience managing large teams in a fast‑paced operational environment
Strong understanding of outbound workflows, shipping carriers, warehouse systems, and process optimization
Excellent communication, leadership, and decision‑making skills
Highly organized and detail‑oriented; able to juggle multiple priorities
Proficiency with Excel/Sheets, WMS platforms, and operational software tools
Must be able to work on-site at our NYC facility
Preferred
Experience in e-commerce or high‑velocity fulfillment environments
Prior experience scaling teams and building operational infrastructures
Familiarity with collectibles, trading cards, or sports marketplace operations (a plus!)
Compensation
Salary range: $80,000 - $120,000+ Bonus depending on experience.
What We Offer
Opportunity to lead operations at one of the fastest-growing companies in sports entertainment
A dynamic, energetic workplace with a passionate community
Competitive compensation and performance-based incentives
Growth opportunities as Swish Breaks scales
The chance to build and shape the future of sports entertainment logistics
Competitive benefits: (Health, Vision, 401k, PTO/PHO)
Operating Room Manager
Operations vice president job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Director of Business Operations
Operations vice president job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Ecommerce Operations Manager (Ref: 193306)
Operations vice president job in New York, NY
Title: Ecommerce Operations Manager
Salary: $110,000 - $115,000 per year base + benefits
Industry: Retail
Contact: ********************************
The E-Commerce Operations Manager is responsible for optimizing and overseeing daily online retail operations to ensure seamless customer experience and efficient business processes. This role bridges merchandising, fulfillment, customer service, marketing, and technology teams to drive operational excellence, improve efficiencies, and support revenue growth. The ideal candidate is highly organized, analytical, and experienced with e-commerce systems, logistics workflows, and data-driven decision-making.
Job Responsibilities:
Oversee daily site functionality ensuring product accuracy, pricing updates, promotional setup, and customer experience alignment.
Manage product uploads, categorization, site navigation, and inventory feeds.
Conduct regular QA of product pages, checkout flows, landing pages, and site search.
Partner closely with warehouse/fulfillment team to ensure accurate and timely order processing and shipping.
Monitor order flow, backorders, cancellations, and operational bottlenecks; develop solutions to prevent service interruptions.
Manage reverse logistics, including returns processing and exchanges workflow improvements.
Track and report KPIs including order volume, fulfillment SLAs, return rates, conversion friction, and operational costs.
Develop dashboards and operational scorecards to support ongoing improvement initiatives.
Serve as a key user and administrator for e-commerce platforms, OMS, WMS, and related tools.
Participate in platform enhancements, testing, and integrations with third-party apps.
Job Requirements:
Bachelor's degree in Business, Supply Chain, Operations, or related field.
3-6 years of e-commerce operations or supply chain experience (retail or consumer goods preferred).
Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce, Salesforce Commerce Cloud).
Experience with OMS, WMS, ERP and/or marketplace integration tools.
Experience with 3PL management.
Familiarity with digital analytics platforms (Google Analytics, Looker, Tableau).
Advanced Excel / Google Sheets proficiency; comfortable analyzing data and building reports.
Excellent organizational, communication, and project management skills.
Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.
NYC Resident Experience & Operations Manager
Operations vice president job in New York, NY
Easy Living Spaces - New York, NY (On-Site)
About Us
Easy Living Spaces is a fast-growing real-estate company providing furnished apartments for international students and young professionals in New York City, Miami, and Los Angeles. We focus on creating flexible, high-quality living experiences with exceptional customer service and well-maintained homes. We are looking for a driven, reliable, and professional Resident Experience & Operations Manager to support our NYC portfolio. This role is hands-on, tenant-facing, and central to our daily operations in New York.
Job Overview
As the NYC Resident Experience & Operations Manager you will be the primary in-person representative of Easy Living Spaces in New York. You will oversee on-site property tasks, handle maintenance needs, complete apartment inspections, conduct showings, and ensure our units are kept in excellent condition. You will work closely with our internal operations team (Daniela), as well as our systems and processes team (Mike), executing day-to-day workflows that keep our apartments running smoothly and our tenants satisfied. This is a fast-paced and rewarding role for someone who enjoys being on the ground, solving problems, helping tenants, and ensuring apartments look their best.
Compensation:
$48,000 annually, paid bi-weekly
Approximately 4 days per week, but during certain weeks it requires 5 days.
Consistent schedule with occasional flexibility based on move-ins, move-outs, or maintenance needs
Key ResponsibilitiesMaintenance & Property Care
Complete on-site maintenance tasks, minor repairs, and troubleshooting in apartments.
Visit units based on tickets assigned through Buildium and internal systems.
Document completed work with photos and notes.
Ensure apartments are clean, functional, and prepared for move-ins and inspections.
Coordinate with vendors when larger repairs or specialized services are needed.
Operations & Workflow Execution
Follow established systems such as move-out routines, inspection forms, and apartment checklists.
Upload videos, documentation, and inspections to Google Drive or internal folders.
Maintain company standards for cleanliness, safety, and appearance in all units.
Support operational improvements by working closely with our internal team.
Tenant Interaction & Customer Service
Meet tenants in person for maintenance visits or scheduled appointments.
Conduct friendly, professional showings for prospective tenants.
Represent Easy Living Spaces with excellent communication and a customer-first approach.
Assist with move-ins, move-outs, and apartment transitions.
Leasing Support
Conduct apartment tours for company-generated leads.
Highlight apartment features, answer questions, and provide a positive experience for prospects.
What We're Looking For
Previous experience in property management is great but not needed, maintenance, field operations, hospitality, or a similar hands-on role.
Strong problem-solving abilities and confidence troubleshooting common apartment issues.
Excellent communication and interpersonal skills.
Professional, reliable, and able to manage time independently.
Comfortable using apps and systems (Buildium, Google Drive, Asana, forms, checklists).
Valid driver's license or ability to travel easily across Manhattan.
Why Join Easy Living Spaces
Work with a modern, fast-growing company transforming the rental experience for international students and young professionals.
A supportive team with clear workflows, expectations, and tools to help you succeed.
A highly independent role where your work directly impacts the quality of our homes and tenant satisfaction.
Opportunity for growth as the company expands.