Chief Clinical Officer
Operations vice president job in Detroit, MI
We are seeking a Chief Clinical Officer to join our team!
will cover DMC and Taylor Campuses**
Responsibilities
Responsible for directing and facilitating the activities of nursing and clinical services. Assumes an active leadership role in the hospital's decision making structure and process. Ensuring and facilitates competence of the clinical staff, appropriate staffing for patient care, and clinical program development. Develops hospital-wide systems, policies and procedures designed to meet the patient care need. Has overall responsibility and accountability for the development of staffing plans and development and implementation of departmental budgets. Responsible for planning for the appropriate utilization of resources, maintaining or improving the work environment, and monitoring and improving the quality and appropriateness of care. Assures appropriate staff for the acuity of the patients. Works closely with Physicians to address patient care needs and enhance patient care systems. Promotes the facility through active involvement and participation in external and internal activities concerning health care services.
Required Skills:
Bachelor of Science Degree in Nursing required.
Master's Degree in Health Administration, Nursing or related field required.
Five (5) years experience in a Nursing Management position supervising the delivery of patient care required.
Current, valid, and active license to practice as a Registered Nurse in the state of employment required.
Current BLS and ACLS certifications from a Vibra-approved vendor required.
Valid driver's license may be required where work is provided in multiple sites.
Additional Qualifications/Skills:
Previous experience in LTAC preferred.
Ability to project a professional image.
Knowledge of regulatory standards and compliance requirements.
Strong organizational, prioritizing and analytical skills.
Ability to make independent decisions when circumstances warrant.
Working knowledge of computer and software applications used in job functions.
Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.
Qualifications
At Vibra Healthcare, employees are our priority. We are passionate about patient care and consider it a privilege to be able to provide services to patients and their family members. Below is a brief summary of our benefits.
• Medical PPO high and low deductible plans / HSA options as well as HMO options in some markets
• FREE prescription plans
• Dental and Vision coverage
• Life insurance
• Disability Benefits
• Employee Assistance Plan
• Flex Spending plans, 401K matching
• Additional Critical Illness, Accident, and Hospital plans
• Company discounts for mobile phone service, electronics, cell phones, clothing, etc
• Pet Insurance
• Group legal - provides legal assistance with personal legal matters
• Tuition and continuing education reimbursement
• Work life balance
At Vibra Healthcare, our patients are family. Healthcare is constantly evolving, our growing organization is devoted to ensuring that each person in our care feels safe. Our world-class team of driven, passionate healthcare professionals are always focused on service excellence and providing top quality care at the bedside. Our culture fosters engagement, diversity and advocacy. Our goal is to empower our employees and support them in their professional growth while leading them on a path to success within our organization.
Director of Operations
Operations vice president job in Troy, MI
365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.
As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.
365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization.
As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ.
The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration.
Responsibilities
Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery.
Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control.
Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost.
Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment.
Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs.
Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency.
Collaborate cross-functionally to align material planning and purchasing strategies.
Provide hands-on leadership support to meet daily, weekly, and monthly production goals.
Mentor and develop a high-performing team to promote accountability and growth.
Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization.
Share best practices across sites to promote operational excellence and scalability.
Requirements
7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings.
Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management.
Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units.
Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams.
Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs.
Proven ability to deliver measurable improvements in cost, quality, and delivery performance.
Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics.
Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments.
Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows.
Experience with end-to-end distribution, logistics, and fulfillment processes.
Exposure to B2B, software, or point-of-sale technologies preferred.
Head of Pharmaceutical Sterile Filling Operations
Operations vice president job in Rochester, MI
Korn Ferry has partnered with our client on their search for the role, Head of Pharmaceutical Sterile Filling Operations.
The Company
Endo Inc. [$2B; 3K FTEs], is a global specialty pharmaceutical company that develops and sells various pharmaceutical products worldwide. The company is recognized for its diverse portfolio comprised of Branded Pharmaceuticals, Generic Pharmaceuticals, and Sterile Injectables encompassing therapeutics for Pain Management, Urology, Endocrinology, CNS, Immunosuppression, Oncology, Cardiovascular, and Women's Health.
The Branded and Generic Pharmaceuticals segment provides products with dosage forms to include solid oral extended-release, solid oral immediate release, liquids, semi-solids, patches, powders, gels, ophthalmics, and sprays amongst others. The Sterile Injectable segment offers ADRENALIN for emergency treatment of certain allergic reactions including anaphylaxis and VASOSTRICT which increases blood pressure in adults with vasodilatory shock.
The International Pharmaceuticals segment sells a range of specialty pharmaceutical products primarily to customers in Canada. Its principal products serve various therapeutic areas, including attention deficit hyperactivity disorder, pain, women's health, oncology, transplantation, and over-the-counter products.
Endo places a strong emphasis on research and development (R&D) as a cornerstone of its operations. With state-of-the-art facilities and a team of skilled scientists, the company invests heavily in advancing therapies that address critical gaps in healthcare. Its R&D pipeline focuses on enhancing drug formulations, developing novel delivery methods, and exploring new therapeutic areas.
Endo is now looking ahead to capitalize on its strategic growth initiatives by expanding its global presence and continuing to address the evolving needs of patients. The company's strategic focus includes strengthening its core therapeutic areas, exploring emerging markets, and leveraging advancements in biotechnology. By combining its expertise with a patient-centric approach, Endo strives to enhance lives worldwide to solidify its position as a trusted leader in the pharmaceutical industry.
The company has global headquarters in Dublin, Ireland and its U.S. corporate office in Malvern, Pennsylvania.
Position Overview
The Director, Head of Filling Operations will oversee the establishment, implementation, maintenance, and execution of cleaning, sanitization, and/or sterilization of production equipment and facilities at the Rochester, MI site. These responsibilities include but are not limited to raw material sampling, dispensing, product formulation, and aseptic/sterile primary packaging of liquid, suspension, or lyophilized products in plastic bottles, vials or syringes with oversight for inspection, secondary labelling, and packaging of the finished product.
The Director, Head of Filling Operations must bring proven team management and leadership development experiences at similar scope/scale to the position being able to demonstrate clear communication and collaboration skillsets. This individual will work extensively with direct staff members and cross-functional teams to accomplish overall organizational objectives that includes sustaining the site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance.
The Director, Head of Filling Operations will have significant budgetary management responsibilities and lead a direct team of 6-8 FTEs with 15 indirect FTEs. In addition, this individual will have broader managerial oversight for more than 150 hourly employees. In partnering with and reporting directly to the General Manager of Site Operations, this executive must coordinate work between teams and functions to ensure alignment with the Rochester site's overall Vision, Mission and Execution Strategy.
Key Responsibilities
Operations and Compliance:
Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts.
Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging.
Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives
Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecards.
Sets priorities to meet internal cycle times and delivery schedules. Maintains proper staffing and training levels to meet requirements.
Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations. Assures adequate maintenance of department machinery and supplies.
Develops and maintains a safe manufacturing environment in accordance with plant and corporate policies in addition to local, state, and federal EHS regulations. Participates in safety meetings, investigates accidents, ensures proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions.
Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) methodologies.
Performs site performance assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance, and safety.
Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements.
Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.)
Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error.
Budgetary Management & Delivery Performance:
Oversight for five budgetary departments representing seven operational working units 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration
Team Supervisory & Development:
Responsible for interviewing, hiring, onboarding, and the continued training of employees being able to plan, assign, and direct daily work in alignment to site needs.
Leads team and individual employee performance reviews being able to address complaints or resolve problems accordingly.
Develops, trains, and mentor's functional supervisors and managers for more effective performance across current assignments. Leads continuous personnel development initiatives and succession planning objectives for ensuring successful business continuity.
Secures effective training programs and resources through a current partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands.
Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy and recommends disciplinary actions accordingly.
Team & Cultural Leadership:
Establishes expectations, drives accountability, and influences effective team building to further an established organizational culture based in collaborative teamwork.
Motivates, engages, and inspires shop floor management by continuing to foster a transparent, open communication, and collective team workforce environment.
Ensures that all site related compliance, quality, transformation, employee learning & development, and financial objectives are met.
Supports capital planning initiatives for the site in compliance with local, state and federal requirements.
Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. Manages special projects as requested and/or assigned by Executive Team.
The Candidate
Experience and Professional Qualifications
Minimum 10 years of direct team leadership experience within specific functions to include Operations, Quality, and/or Compliance Management is required. Career experience must showcase an emphasis on team building, problem solving, and employee development inclusive of succession planning.
Minimum 6 years of progressively responsible work-related experience in designing, customizing, managing, and evaluating manufacturing operations inclusive of programs to support ongoing personnel development are required.
Undergraduate or advanced educational degree from an accredited college or university within the fields of Science, Packaging, Engineering, or Business are highly preferred but not required.
Direct parenteral manufacturing and quality related experiences are highly preferred but not required.
High level proficiencies in employee training, education, and learning development programs with strong group presentation experiences are required. Familiarity with different team management styles, methodologies, and approaches for ongoing personnel development are highly preferred.
Working proficiency in relational databases or CRMs and computerized software to support management reporting to include word processing, spreadsheets, charts/graphs, and presentations are required.
Vice President, Global Customer Service Operations
Operations vice president job in Detroit, MI
Help empower our global customers to connect to culture through their passions.
Why you'll love this role
The VP, Global Customer Service Operations will be responsible for leading the customer service operational team that serves the North America, EMEA, and APAC markets. This leader will play a strategic and operational leadership role responsible for the people development and delivery of global customer service via multiple channels, and own the strategic development of the day-to-day operational customer service requirements with the goal of delivering key service outcomes for all customer segments. The role will work cross-functionally & collaborate with other company executives from all departments, integrating their different objectives to meet overarching goals for the company. This person will also be a member of the StockX Extended Leadership Team.
What you'll do
In this position, you will run a world-class customer service team. First and foremost, this is a people leader role which enables local teams to be successful. In addition to being a brilliant people leader and communicator, the ideal candidate will bring a passion for customer service, keen analytical skills, a tech-centric mindset and a willingness to lead by example. The scope includes both in-house teams in locations across the world as well as strategic outsourced partners. Other responsibilities include:
Strategically and tactically lead and develop the Global CS team to enhance performance in 3 key areas: Employee, Customer, and Efficiencies/Cost.
Deliver world-class results across multiple locations from both in-house teams and outsourced partners.
Enabling teams to be successful by being committed to coaching and development, encouraging and recognizing others, and facilitating brilliant outcomes; all designed to create a world-class engaged team.
Drive performance management and People Experience initiatives, including goal setting, performance reviews, succession planning, compliance, and top performer retention.
Create, improve and drive a culture and processes which achieve business goals and objectives.
Work effectively with all stakeholders, both internal and external to CS, to negotiate and influence customer improvements.
Embrace AI and Technology to improve customer experience, teammate experiences, and efficiencies.
Responsible for growing the team as the business grows and thinking outside of headcount for smarter ways to deliver an outstanding, digital first, customer service experience as we scale up.
A critical member of the Global Customer Service team, collaborating with global colleagues to deliver better together and leveraging CS support teams primarily located in the US.
Collaborate with CS support teams and executive leadership in setting and driving organizational vision, operational strategy, and hiring/talent needs in CS operations.
Drive sales through service with a focus on increasing conversion and customer retention.
Leverage customer insights and root cause analytics to identify needed improvements and gain cross-functional buy-in to deliver results.
Be the ‘Voice of the Customer' within CS and across the company, providing regular updates and insights into operational performance to senior leadership.
Identify potential operational risks, develop contingency plans, and ensure the company's CS operations are resilient against disruptions as well as ensuring full regulatory compliance and legal requirements.
Meet tight budgets through controlling resources and utilizing assets to achieve qualitative and quantitative targets.
Take an all-hands-on deck approach during our busy seasons, including back to school (July-Sept) and holiday (Nov - Jan).
Continually develop improvements and embed successful change projects.
Drive quality and consistency.
Coach and lead the team to win.
About you
10+ years leading Customer Service operations with preferred e-commerce experience.
5+ years of global leadership experience, focused in North America, EMEA and APAC.
Customer and Employee Centric leadership and experience with proven results.
Strong background in multi-channel Contact Center / BPO operations. Proven experience in scaled leadership roles.
Strategic and organizational skills with a clear understanding of the wider issues impacting the relevant markets.
Proven Management experience at a senior, strategic level role.
Established track record of exceeding targets, KPIs, SLAs.
Exceptional Coach that demonstrates the ability to develop, motivate, and communicate with others at all levels.
Influential relationship skills at all levels and able to use these relationships to deliver service improvements.
Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team.
Must be a proactive team player with high energy to adapt and succeed in a fast-paced, changing environment.
Creative, analytical, and strategic thinker that leverages data to tell the story and drive actions to improve.
Evidence of outstanding leadership skills and portray an ability to inspire and motivate others, guiding them in a unified direction and taking accountability for the group's actions.
Pursuant to the various pay transparency laws/acts, the pay range is $225,000 to $250,000 annually
, plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses
. Compensation is dependent on geography and may vary.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
About StockX
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at ***************
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.
StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.
Auto-ApplyCustomer Operations Manager
Operations vice president job in Detroit, MI
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact you will make with the role
In this new role, you will make a direct impact by ensuring 3M deliveries in response to customer portal and survey requests are timely, accurate, and consistent. Your work will strengthen trust with key customers, enable key account and sales team to stay focused on growth, and position 3M to compete successfully for new business.
By developing best practices and streamlining how we manage requests across functions, you will not only create efficiencies for the organization but also shape how 3M engages with customers in the automotive segment. This role offers a unique opportunity to influence both customers' satisfaction and business outcomes while building cross-functional expertise and leadership visibility.
As a Customer Operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Monitor customer portals daily to identify incoming customer requests
Route request to the appropriate function (e.g. supply chain, trade compliance…etc.) and ensure clarity on requirements
Follow up with stakeholders to confirm timely entry of information in portals
Act as a collection point for customer survey and other data requests received outside the portals
Collaborate with cross-functional teams to develop responses and leverage best practices for efficiency
Communicate directly with customers to clarify requests and ensure alignment
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's degree or higher (completed and verified prior to start)
Five (5) years of experience working at 3M, with knowledge of 3M systems in a private, public, government or military environment
Additional qualifications that could help you succeed even further in this role include:
Experience in supply chain management
Experience in manufacturing
Project management skills
Operating with a sense of urgency
Strong track record of navigating complex, multi-functional organizations
Ability to work in a highly dynamic environment
Excellent written and verbal communication skills
2+ years of experience in an automotive customer-facing role such as sales, customer service, marketing or program management
Work location: Onsite (Job Duties allow for some remote work but require travel to a 3M hub at least 4 days per week)
Relocation Assistance: Not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 10/15/2025 To 11/14/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
Auto-ApplyPEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)
Operations vice president job in Troy, MI
Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.
Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.
We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs.
A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller.
The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments.
How You Will Contribute
We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements:
* Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability
* Evaluate the maintainability and operability of production facilities
* Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers
* Provide shop floor insights by talking with employees and customers and reviewing all available data
* Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities
* Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies
* Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
Qualifications:
* 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions
* Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED
* Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas:
* Supply Chain Operations
* Manufacturing Operations, SI&OP
* Footprint optimization, plant consolidation and product line transfer
* Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT
* Lean, Six Sigma, TOC and Value Engineering
* Demonstrated track record working with C-suite executives as well as private equity deal and operating partners
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy.
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Previous strategy and change management experience.
* MBA a plus
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-JB1
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Vice President of Operations
Operations vice president job in Auburn Hills, MI
The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas.
Job Responsibilities:
Leadership & Strategy
Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution.
Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization.
Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction.
Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline.
Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions.
Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution.
Furniture-Specific Operational Excellence
Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations.
Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput.
Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld.
Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction.
Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand.
Operations Management
Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership.
Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels.
Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs.
Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals.
Ensure compliance with safety standards, DOT regulations, and company policies.
Collaboration with Supply Chain
Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality.
Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance.
Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles.
Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making.
Continuous Improvement & Lean Implementation
Champion continuous improvement and Lean transformation across all operational areas.
Implement structured problem-solving, root cause analysis, and visual management practices.
Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor.
Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency.
Supervisory Responsibilities:
Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization.
Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals.
Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports.
Work Environment:
This job operates in the corporate setting as well as the retail store and warehouse settings.
Requirements
Qualifications needed to perform this position:
Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred.
10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment.
SAP experience preferred
Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting.
Strong background in Lean, Six Sigma, or continuous improvement methodologies.
Exceptional communication, leadership, and organizational skills.
High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment.
Key Competencies
Strategic leader with a hands-on, operational mindset.
Strong process orientation with a track record of improving efficiency and effectiveness.
Data-driven decision-maker with the ability to balance cost, service, and quality.
Change agent with the ability to introduce Lean and drive cultural transformation.
Collaborative partner with excellent problem-solving and execution skills.
Travel:
This role will require travel as needed.
Physical Requirements:
Occasional standing and walking; Ability to lift-up to 100 pounds.
Frequent talking and hearing; Usage of hands and fingers.
Position Type/Expected Hours of Work:
This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.
VP of Market Operations
Operations vice president job in Grosse Pointe, MI
The VP of Market Operations is a key member of Together Women's Health (“TWH”) management team. This position reports to the COO and is responsible for the oversight of TWH day-to-day practice clinical and nonclinical operations. The VP of Operations provides direction to the field management team of TWH and Practice Medical Directors to ensure clinical and financial practice performance, while ensuring safe and efficient patient care. This position collaborates with the COO, the VP of Strategic Operations, functional department leads and practice management to resolve operational issues, identify and develop plans to capitalize on practice growth and EBITDA opportunities, monitors and executes action plans to maintain / improve employee and patient satisfaction in alignment with TWH's mission and values. Position has practice budget and P&L accountability.
Responsibilities
Develop and execute annual operating plans and goals for Together Women's Health clinics:
o Use data to track and optimize practice performance for key operational and financial KPIs.
o Analyze current center trends impacting net promoter score “NPS”.
o Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
Fulfill operational improvements, communications, and other general management responsibilities.
o Lead the creation and implementation of standardized processes and procedures for TWH.
o Deliver organic growth at the clinic level.
Lead Regional Directors (“RD”) to develop positive work relationships with all levels of management and other departments; work collaboratively with accounting, finance, marketing, RCM, HR, and business development teams.
Develop and maintain effective relationships with physicians consistent with TWH code of conduct and compliance commandments.
Build and maintain a team of knowledgeable, skilled team members who function in compliance with TWH mission and values.
Provide leadership to RD and Practice Manager direct reports and Practice Medical Directors.
o Lead team member development processes including mentoring, coaching, training, and
modeling appropriate leadership behaviors.
o Assist direct reports in overcoming any organizational obstacles encountered.
o Develop and foster a positive, fulfilling work environment within the practices, teams, and
regions.
o Develop and ensure effective implementation of all corporate programs including but not
limited to annual manager bonus process, awards and goals, continuous improvement
initiatives, and more.
o Identify and implement staffing plans that enable all direct reports to excel in their assigned
roles in a team environment.
o Review, analyze and implement staffing plans that promote the most effective use of teammates.
Responsible for hiring, retention, performance development, performance management, team member relations, disciplinary action and termination.
Collaborate with the VP of Strategic Operations on the planning for Large Capital Projects supporting new De Novo Locations and implementation of Service Line Expansions and or new or replacement equipment installations.
Accountable for practice budget and P&L responsibilities.
Create alignment amongst the partners within the business.
Qualifications
Proficient computer skills and proficiency in Microsoft Excel, Word, Outlook and PowerPoint.
Strong focus on process and efficiency gains.
Demonstrated experience and track record of successful fiscal and operating management experience.
Ability to lead and develop a team and drive performance improvement, demonstrated by progressive increases in management responsibility.
Ability to work independently, delegate appropriately, and manage performance of others to meet set deadlines and deliverables.
Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization.
Demonstrated entrepreneurial openness and ability to explore new possibilities and to approach issues differently; a visionary; intellectually agile.
Demonstrated empathy and respect for teammates and patients.
Strong critical thinking and problem-solving skills to identify issues, propose solutions, and make sound decisions in a timely manner.
Handles confidential information always using discretion and judgement.
Travel: Up to 50% US based, to practice locations, overnight travel required. Some travel is required with short notice and may require weekend, late morning, or late evening travel.
Talents you'll bring to TWH:
(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)
Bachelor's Degree preferred or 10+ years in multi-unit health care leadership equitant
2-5 years in multi-site healthcare leadership required
Clinical background in healthcare highly desired
Experience in developing leaders and working alongside a provider population
Superior patient care service and problem-solving skills.
Ability to develop strong and supportive working relationships with a wide variety of people and backgrounds.
Experience and confidence in leading a team of 100.
Exceptional written and oral presentation skills; ability to present concisely and with detail.
Strong interpersonal and communication skills; experience in communicating key data
Understanding of business functions, ability to read, interpret and take action on profit/loss data, understanding of how to create a basic business action plan to impact results.
Strong organizational skills
Compensation will be competitive and commensurate with experience and will include a base salary and performance-based bonus (dependent on experience). We offer an attractive comprehensive benefits package, including medical, dental, vision, and 401K benefits (with match).
Qualified Applicants may apply for consideration!
More About TWH:
Together Women's Health (TWH) was created to be a leading network of integrated women's healthcare providers. Our business solutions combine good medicine and a strong infrastructure to continuously improve care across Ob-Gyn and other women's health centered practices. In partnering with physician groups, TWH manages support services that foster growth for private practices and nourish their ability to provide the best total care to their patients. Recognizing a commonality among clinicians in the evolving women's health sector, where a lack of scale affects their ability to provide more robust care and diverse services, was the motivation for their connected care model. Together Women's Health was founded in 2020 as a platform for elevating private obstetrics and gynecology practices to their full potential. Our objective is to empower physicians so that they can better serve their patients. We invest heavily in building and maintaining a culture to be the employer of choice, cultivating a community of providers and resources, which in turn enriches patient experience and strengthens doctor-patient relationships. With the combined leadership of expert physicians, experienced Board of Directors, and strategic financial partner, Shore Capital Partners, TWH puts our medical affiliates at the forefront of innovation in women's health.
OUR MISSION
To improve the lives of our healthcare partners and their patients.
OUR VALUES
Trust
- We operate with integrity each day by doing the next right thing - for the patient and the business.
Respect
- It's not what you say, it's how you make them feel. We listen and always care.
Collaboration
- We are one team with a shared vision of success. No one of us is as effective as all of us.
Inspired
- We bring enthusiasm and passion to the workplace. We believe we can achieve anything.
Accountability
- We are responsive and keep our promises to our patients, our partners, and one another.
Excellence
- We are committed to exceeding expectations and advancing the patient experience in all that we do.
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Auto-ApplyVP Of Operation
Operations vice president job in Clinton, MI
Establishes, implements, and communicates the strategic direction of the organization's operations division.
Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
Collaborates with other divisions and departments to carry out the organization's goals and objectives.
Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision.
Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
Establishes and administers the department's budget.
Presents periodic performance reports and metrics to the chief executive officer and other leadership.
Maintains knowledge of emerging technologies and trends in operations management.
Identifies training needs and ensures proper training is developed and provided.
Performs other related duties as assigned.
Director, Aseptic Operations - Sterile Fill
Operations vice president job in Rochester, MI
**Why Us?** We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
** Summary**
The Director of Operations at the Rochester MI facility leads the establishment, implementation, maintenance and execution of: cleaning, sanitization, and/or sterilization of production equipment and facilities; raw material sampling, dispensing and product formulation; aseptic/sterile primary packaging of liquid, suspension, or lyophilized product in plastic bottles, vials or syringes; inspection, secondary labeling and packaging of the finished product. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives and sustain site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The individual must have the ability to coordinate work between functions to ensure alignment with overall site Vision, Mission and Execution Strategy.
**Job Description**
Scope of Authority _- span of control_ _(work unit, site, department, division, etc.), monetary value of budget/spend authority_ _( capital, operating, etc.), P&L responsibility, etc._
+ Span of Control: oversight of five (5) budgetary departments representing seven (7) operational working units: 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration
+ Operating Budget ~$15M; Spend/signing authority at $25K
Key Accountabilities _- key outcomes/deliverables, the major responsibilities, and % of time_
Accountability
Responsibilities
% of Time
Operations
+ Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging.
+ Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts.
+ Maintains proper staffing and training levels to meet requirements.
+ Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecard.
+ Sets priorities to meet internal cycle times and delivery schedules.
+ Assure adequate maintenance of department machinery and supplies.
+ Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives.
+ Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations
20%
Compliance
+ Develops and maintains a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations. Participates in safety meetings, investigates accidents, expects proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions.
+ Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement)
+ Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.)
+ Performs assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance and safety.
+ Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error.
+ Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments.
+ Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements.
20%
Supervisory Responsibilities
+ Interviews, hires, and ensures training of employees; plans, assigns, and directs work; appraises performance; rewards and redirects employee's activities; addresses complaints and resolves problems.
+ Develops and trains managers & supervisors for more effective performance in current assignments as well as future leadership roles to meet on-going personnel development and succession planning objectives for continued business continuity.
+ Secures effective training programs or resources thru partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands.
+ Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy; recommends disciplinary actions.
+ Number of exempt employees - direct: 6-8; indirect: 15-25
+ Number of Hourly employees - indirect: 100-150
20%
Leadership
+ Establishes expectations, drives accountability & influences effective team building and team work.
+ Creates an atmosphere of team effort, open communication and inspirational shop floor management.
+ Interacts productively with peers across all site work streams.
+ Leads operations managers, supervisors, and hourly staff.
+ Develops cooperative relationships with contractual bargaining agreement leadership team and colleagues
+ Meets site objectives in compliance, quality, transformation, employee learning & development, and financial areas.
+ Supports capital planning initiatives to ensure site remains compliant with local, state and federal requirements.
+ Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff.
+ Manages special projects as requested/assigned by Executive Team.
40%
Total
100%
Qualifications
Education & Experience
_Minimal acceptable level of education, work experience and certifications required for the job_
+ Direct parenteral manufacturing/quality experience preferred.
+ Bachelors/Master's degree from an accredited college or university with a major in Science, Packaging Engineering or Business
+ Six-ten years of progressively responsible work-related experience designing, customizing, managing and evaluating manufacturing operations inclusive of programs to support ongoing personnel development.
+ Minimum of 10 years supervisory/leadership experience with specific involvement with Operations, Quality and/or Compliance Management. Emphasis on team building, problem solving and employee development inclusive of succession planning.
+ High level of proficiency in adult education and training, and group presentation
+ Must be familiar with different approaches to staff and management development using various delivery systems
+ Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations
Knowledge
_Proficiency in a body of information required for the job_
_e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc._
+ Microsoft Office Suite, Quality Management Systems(QMS: Trackwise, LMS, LIMS), Enterprise Resource Planning (ERP) Systems, Calibration Maintenance Management Systems (CMMS)
+ CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes)
Skills
&
Abilities
_Often referred to as "competencies", leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing_ _etc._
+ **Managing People** - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
+ **Leadership** - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
+ **Interpersonal Skills** - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
+ **Oral Communication** - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
+ **Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
+ **Teamwork** - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
+ **Strategic Thinking** - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Excellent communication skills, including the ability to speak clearly and persuasively in all situations, listen and gain clarification, respond well to questions and write clearly and informatively
+ **Ethics** - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
+ **Organizational Support** - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
+ **Motivation** - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
+ **Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
+ **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
+ **Adaptability** - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
+ **Dependability** - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
+ **Initiative** - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
+ **Skilled and Determined** **-** Committed to removal of the eight non-value-adding wastes: **Overproduction:** Producing product or operating processes where orders do not exist; **Waiting:** Workers standing around and waiting for the next process step or a process to commence; **Unnecessary transport:** Carrying Work In Process (WIP) long distances and/or in a "back and forth" repeated manner; **Overprocessing:** Taking unneeded steps to process the product; **Excess inventory:** Excess Raw Material, WIP, or Finished Product leading to exaggerated cycle times, obsolescence and storage costs; **Unnecessary movement:** Any wasted motion of workforce to produce product or operate a process; **Defects:** Production of defective and/or non-usable products; **Unused employee creativity:** Loosing time, ideas, skills and improvements by not engaging and/or listening to our employees. _Passion for Right First Time (RFT) Processing_
Physical Requirements
_Physical & mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc._
+ Stand, walk, sit, lift, talk and hear in office, laboratory and manufacturing work areas
+ Frequent walkthroughs of shop floor operations
**_Disclaimer:_** _The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required._
**EEO Statement:**
We firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director of Manufacturing
Operations vice president job in Wixom, MI
Firebolt Group is a global leader in brand illumination and smart signage solutions. We specialize in delivering innovative LED signage and branded experiences for some of the world's most recognized companies. Firebolt's mission is to transform brand presence through cutting-edge design,
engineering, and technology.
SUMMARY
We are seeking an experienced and results-driven Director of Manufacturing to lead the manufacturing of LED signage. This
is a critical leadership role for an individual who thrives on building and optimizing production processes to deliver
exceptional results. The ideal candidate is a strategic visionary who can translate ambitious goals into actionable plans.
They will champion the implementation of lean manufacturing principles and drive continuous improvement. They will
supervise and mentor a team of managers including the Engineering Manager, Production Manager, and Print Room
Manager. They will oversee daily production schedules, ensure timely delivery of products while maintaining quality
standards.
EDUCATIONAL REQUIREMENTS
High school diploma or equivalent (Required)
Associate's Degree (Preferred)
EXPERIENCE REQUIREMENTS
10+ years of experience in manufacturing or production, with at least 5 years in a leadership role
Experience managing hourly associates
5S and Lean Manufacturing
Continuous Improvement
SOFTWARE
Paychex
DEAR/Cin7 Core
Monday
Microsoft Suite (Word, Excel)
KNOWLEDGE
Knowledge of principles and processes for providing customer and personnel services. This includes assessment of customer needs, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Knowledge of leadership techniques, production methods, and coordination of people and resources.
Knowledge of principles and procedures for selection and training
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation, labor relations, and personnel information systems
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, and workplace terminology.
Knowledge of electronic equipment/components, and computer software, including applications
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production
Knowledge of production processes, quality control, and other techniques for maximizing the effective manufacture of signage.
REQUIRED ABILITIES
Act independently
Analyze situations
Attend to details
Communicate verbally
Communicate in writing
Concentrate
Empathize
Identify problems
Initiate
Manage pressure
Motivate self and others
Multi-task
Organize
Problem-solve
Think creatively
REQUIRED SKILLS
Actively listen to fully understand circumstances
Ability to work in a face-paced and dynamic environment
Collaborate with others to maximize innovation and effectiveness
Communicate ideas, thoughts, knowledge, and information to foster clarity and engage others
Consider multiple costs and benefits when problem solving to arrive at most effective decision
Focus on details to reduce errors and increase efficiency
Manage time effectively to ensure all work is completed timely and effectively
Organize work to maximize productivity
Plan work projects to ensure efficiency
Resolve conflicts to facilitate goal achievement
Use empathy to understand the point of view of others
Respond effectively to sensitive inquiries or complaints
Resolve issues using conflict management skills
Manage multiple priorities and demands within established requirements
Exercise tact, discretion, and diplomacy
REPORTS TO
VP of Manufacturing, North America
DIRECT REPORTS
Production Manager
Engineering Manager
Print Manager
Production Assistant
ESSENTIAL JOB FUNCTIONS
Review and adjust the schedule to maintain on-time delivery metrics
Determine and implement continuous improvements to the production process
Implement and maintain 5S standards throughout production
Recruit, train and mentor production staff
Select or modify components according to measurements and specifications
Routinely check output to ensure highest quality
Make decisions regarding equipment use and maintenance
Prepare and maintain production reports
Prepare and lead production meetings and cross-functional team meetings
Resolve on issues, malfunction or defective parts
Address personnel questions and concerns from Assembly supervisors
Monitors assembly process and implements cost reductions
Manages a spirit of cooperation between departments
Oversee production planning and establish priorities
Contributes to documenting data in record keeping systems to help company track specific KPI's
Maintains safe and clean work environment by educating and directing personnel on the use of all equipment and tools
Resolves personnel problems by analyzing data, investigating issues, identifying solutions and recommending action
Responsible for securing plant at end of shift
Special projects as assigned
Routine and regular attendance at expected location
SUPPLEMENTAL FUNCTIONS
Participation in the Safety Committee
All other duties assigned
EQUIPMENT
Computer
Hand Tools
PHYSICAL ACTIVITIES AND DEMANDS
This position is active at times and requires routine movement through the Wixom facility
The employee may lift items over 35 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
Indoor environment
Vice President of Operations
Operations vice president job in Brighton, MI
General Description
The Vice President of Operations will provide complete management and oversight for all the functional departments within Operations in support of Biovire's business and operational goals and objectives. This executive leadership position requires a self-directed, dynamic, inspirational leader with an unyielding passion for advancing operations and customer service. The VP of Operations must possess unwavering collaboration and consensus building skills. The ideal candidate will have strong operational, quality, leadership, and communication skills. This individual will have built a solid reputation through their commitment, in word and action, and will be a hands-on leader willing to roll up their sleeves to ensure the highest quality work output.
DUTIES AND RESPONSIBILITIES
VP of Operations Job Responsibilities:
· Provide direct oversight and management of operations and personnel involved in manufacturing, process development, supply chain, and engineering departments and other functional groups as assigned.
· Provide operational expertise and strategic insights to develop product life-cycle strategy and evaluation of new programs to be prioritized or advanced to support Biovire's development pipeline.
· Develop timelines in collaboration with Business Development and budget forecasts and be accountable for tracking and delivering accordingly.
· Meet all quality and production targets, ensuring error-free manufacturing, and attain customer On Time Delivery commitments.
· Provide oversight of Biovire material vendors to assure continuity of supply, material quality, and supply agreements.
· Set and drive the agenda for the Operations departments with key opinion leaders and all other stakeholders to meet Bryllan's business goals and objectives.
· Lead initiatives to build both department and Biovire infrastructure to meet the needs of the business.
· Plan headcount and hiring needs to meet program workload demands.
· Provide mentorship and development opportunities to others within Operations departments.
· Ensure all activities are performed to cGMP and ISO standards.
· The VP of Operations determines or is assigned the duties and job responsibilities that are required by the senior management team to meet the needs of their workforce management.
· Adhere to all Biovire policies including but not limited to Quality, Human Resources, Health and Safety, that will ensure robust operations and a consistent management approach to employees.
· Other duties as required
Behavioral Expectations:
1. Strong work ethic and ability to accomplish tasks with little or without supervision.
2. Demonstrate leadership both by words and leading by example to foster Biovire One Team culture.
3. Ability to juggle multiple projects in a fast-paced work environment.
4. Excellent interpersonal skills with the ability to communicate effectively.
5. Basic computer skills (proficient in Microsoft Office applications).
6. Strong organizational skills.
7. Excellent English communication skills, both written and verbal.
8. Friendly and personable demeanor.
9. Must possess honesty and integrity, commitment to the highest legal and ethical standards and treat every person with courtesy and respect.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS
This is a senior and high-profile, challenging role within the company; therefore, the expectations and credentials of the candidate are demanding. The educational requirements represent the minimum for this position:
· Bachelor's degree in business or science field
· MBA, MAC, or equivalent graduate degree preferred
· Proven track record as a team leader with an understanding of management practices
· Demonstrated project and budget management skills
· Analytical problem-solving skills with impeccable attention to detail
· Ability to set overall strategy and drive process improvement
· Excellent oral and written communication skills
· Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment
· 15+ years supervisory experience in manufacturing, development, or quality operations, or related field
· Multi-team management experience
· Previous experience in a start-up or small, but rapidly growing company
Employment at Bryllan (Biovire) is contingent upon a successful Background check.
Director of Logistics
Operations vice president job in Detroit, MI
The Director of Logistics is responsible for developing and managing a best-in-class distribution and transportation network that meets the needs of customers, provides competitive advantage to support profitable growth strategy and focuses on continuous improvements to quality, productivity, cost reduction and overall performance. The Director of Logistics will be responsible for the centrally led functions of Transportation, Distribution Operations, Risk Management, Operational Analysis and Industrial Engineering .
Job Responsibilities and Accountabilities:
Deliver strategic direction on competitive cost advantage to all business units with emphasis on revenue growth, quality and performance to the customer.
Partner with Independent Business Regions to profitably grow top line with new business in the consumer goods space
Spearhead the development of strategic supply chain management plans to position the business on a path of continuous improvement in meeting customer requirements, technology, network design, operating cost and overhead costs with the execution led in the field.
Drives the processes, metrics and controls across the supply chain that will enable the company to become #1 in supply performance with customers by delivering on financial commitments to the business.
Utilizes and requires use of, appropriately detailed financial analysis in business cases to be used for approval of capital appropriations, sourcing decisions, network analysis, cost reduction projects, etc.
Direct responsibility for supply chain network design, cross region performance improvement projects at the distribution centers, oversight of transportation, , fleet operations support and freight bill management.
Develop people by encouraging others to pursue opportunities for growth and development, soliciting feedback to improve own performance and proactively mentoring and coaching a diverse pool of current and future leaders.
Job Requirements:
Extensive knowledge of supply chain operating systems, performance metrics and analytical approaches and tools
Ten (10) years experience in complex supply chain networks, including direct operational responsibility for distribution centers and transportation operations, preferred
Proven ability to lead diverse teams to achieve cost, quality, and time to market commitments
Experience participating in or leading a significant change initiative and managing across disciplines, functions or other organizational boundaries.
Experience with budgeting processes - development of a complex annual operating plan and execution to the plan on a period-by-period basis
Cross-functional experience in Merchandising, Marketing, Retail Operations, Finance and Program Management desired
Experience recruiting, managing, retaining and developing current and future leaders in the organization.
Production Control & Logistics (PC&L) Director
Operations vice president job in Farmington Hills, MI
Apply now Production Control & Logistics (PC&L) Director Country/Region: United States Job Category: Production Control & Logistics Workplace Type: Hybrid Employment Type: Permanent Job type: Full-Time Autoneum is globally leading in acoustic and thermal management for light and commercial vehicles. The Company develops and produces multifunctional, lightweight and sustainable components and systems for interior floor, interior trim as well as engine bay and underbody. Customers include almost all automobile manufacturers in Europe, North & South America, Asia and Africa. The Company with its head-quarters in Winterthur, Switzerland, is listed on the SIX Swiss Ex-change (ticker symbol AUTN).
Summary
The PC&L Director will have full regional responsibility for the function which encompasses all matters relating to systems, processes, and optimization of inbound and outbound freight, material flow/management, production scheduling & planning, packaging, and EDI systems for the region. Directly responsible for leading the overall development of a clear and comprehensive supply chain vision, and he/she will be a strategic business partner of COO and plant managers to establish the strategic goals and objectives to achieve OTD, inventory days, inventory accuracy and freight target.
Essential Duties and Responsibilities
* Work closely with COO and plant managers in driving overall financial and operating KPI (OTD, inventory days, inventory accuracy, material consumption, freight etcv) and within the PC&L function.
* Optimize inventory planning and logistics functions to meet customer requirements to ensure zero customer interruption with minimum inventory days.
* Provide effective, hands-on leadership to the PC&L team and direct, coordinate, and drive all activities while ensuring proper staffing, training, and organization of the function.
* Devote significant attention to strengthening the capability of the current team and pursue opportunities for an optimized organization structure.
* Develop/strengthen PC&L process from demand planning, material planning, production planning, warehouse management and freight management, and continuously drive improvement via best practices sharing.
* Proactively support new program launch activity/APQP by ensuring that all PC&L tasks related to the launch are completed on time and on budget.
* Manage inventory and establish controls to ensure Autoneum is operating at the highest level of performance based on key performance metrics and minimized supply chain risk.
* Ensure overall accuracy of data within the PC&L function and with the company's enterprise software system (SAP).
* Standardize the approach to packaging design and logistics execution to maximize its effectiveness and minimize its cost and environmental impact.
* Passionately drive continuous improvement initiatives across all facets of the PC&L function.
* Benchmark internally and externally, and drive the PC&L organization towards best-in-class performance.
* As required, lead Experts Team to solve cross-functional process issues.
* Forge excellent relationships with his/her superiors, peers and subordinates. Effectively interface with the other Autoneum functional areas, particularly with manufacturing, purchasing and program management.
* Support and drive company initiatives, both regional and global, as required or as tasked.
* Assess the capability of the current PC&L team, both in terms of individual performance as well as the current organizational structure and recommend and implement improvements.
* In conjunction with the manufacturing plants, assess the root cause for shipments requiring premium freight and aggressively lead the steps necessary to reduce and eliminate expedited shipments.
* Ensure that the existing PC&L systems/processes procedures are properly documented, communicated and respected. Work cross-functionally to improve or optimize these processes to reduce cost and drive improvements in performance and efficiency, with the goal of achieving a world-class level of performance.
* Manage and monitor the performance of Autoneum's third-party logistics (3PL) provider to ensure the expected benefits are being realized.
Education / Experience / Qualifications
* Bachelor's degree in supply chain management or related field required; Preferrable with CPIM certificate, MBA preferred
* 10+ years of related experience in a Tier-1 automotive environment required with increasing levels of responsibilities and an established track record of exceptional performance.
* Professional expertise in leading the development and implementation of effective processes/systems in all areas of PC&L.
* Proactive, ethical, high energy, hands-on manager, who excels in a fast paced, team-oriented environment.
* Well-developed interpersonal skills necessary to function across all levels of the organization.
* Ability to drill down into specific issues while not losing sight of the 'big picture', with a proven ability to toggle seamlessly between tactical needs and strategic objectives.
* A strong affinity for the plant floor with a desire to be at the manufacturing plants as appropriate to understand first-hand the issues, challenges and opportunities, and to demonstrate a personal commitment to the success of each plant.
* Proven, hands-on leadership ability with a track record of building highly functioning teams that effectively partner with the other functional areas of the company.
* Be an effective coach and personal example for the PC&L function and must lead with an open, direct and candid communication style with the intensity necessary to meet and exceed objectives.
* Demonstrate a total commitment to very high standards of integrity and business ethics.
* Possess the agility and capability to work in a multicultural and multi-disciplinary global business environment.
Language / Reasoning Ability
* Fluent in English.
* Excellent communications skills, both spoken and written.
* Ability to analyze and interpret complex documents.
* Ability to define problems, collect data, establish facts, and draw valid conclusions
Math Ability
* Strong math skills required
Computer Skills
* SAP experience preferred, Microsoft Office products
Ability to travel up to 1-2 weeks per month within the North American region, with the ability to travel more extensively while assimilating into the organization as a new employee.
Are you excited to work in a global and multi-cultural work environment and are you looking for an inspiring and engaging workplace? Then we are looking forward to receiving your application.
Apply now
Director of Operations
Operations vice president job in Detroit, MI
Union Square Hospitality Group (USHG), founded by celebrated restaurateur Danny Meyer, is bringing its award-winning approach to hospitality and people-first culture to Downtown Detroit in early 2026.
Guided by Enlightened Hospitality, USHG's philosophy puts employees first, creating an environment where talent thrives, guests feel cared for, and excellence is a daily standard.
Located at Hudson's Detroit on Woodward Avenue, our team will be at the heart of the city's Central Business District, surrounded by world-class dining, shopping, public spaces, art, and culture - all steps away from major sports venues and the Detroit Riverfront.
This is a chance to be part of something truly special: a dynamic destination that combines city culture, community, and experiences. Join us as we bring USHG's signature hospitality to Detroit, and help shape the future of the city's vibrant dining scene.
Who you are:
The Director of Operations is responsible for driving operational excellence and ensuring the overall performance. In partnership with the General Manager and Executive Chef who will both report to this person, this leader sets, meets, and exceeds business goals while aligning with the mission, values, and vision of Union Square Hospitality Group.
This role requires a dynamic leader with strong operational expertise, a passion for hospitality, and the ability to build and inspire high-performing teams. The ideal candidate is a strategic thinker with a friendly yet competitive spirit, dedicated to delivering exceptional hospitality to guests, employees, and stakeholders.
This role also may include opportunities to visit New York for onboarding, training, and professional development.
What you'll do:â¯
Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
Lead the leadership team and entire staff in delivering consistent, memorable moments of hospitality while championing a culture of Enlightened Hospitality
Drive the financial success of the business across all areas, reinforcing the virtuous cycle of Enlightened Hospitality for all stakeholders
Collaborate with the management team to actively monitor guest feedback across all channels, identifying opportunities to enhance guest experience and cultivate a devoted base of regulars
Provide consistent, constructive feedback to foster a high-performing team dedicated to hospitality, operational excellence, and business success
Maintain a strong partnership with the Executive Chef and kitchen management team to ensure alignment on business goals, initiatives, and overall execution
Mentor and coach senior leaders, creating clear pathways for professional growth and development
Proactively seek internal and external opportunities to grow the team while prioritizing diversity, inclusion, and belonging
Balance daily operational and administrative responsibilities with sound judgment, making decisions that support both the short-term and long-term success of the business
Establish a strong operational infrastructure by defining clear roles, goals, and resources, ensuring efficient and accessible systems and processes
Serve as a key partner to Home Office departments, leveraging subject matter expertise to support the rollout, training, and communication of company-wide initiatives
Build trusting relationships with USHG leaders to foster collaboration, knowledge-sharing, and well-informed decision-making
Act as a strategic partner to Home Office departments, ensuring smooth execution of company-wide initiatives, training, and operational rollouts
Build trusted relationships with other USHG leaders to foster collaboration, knowledge-sharing, and the adoption of best practices
What we need from you:
Minimum of 10 years of progressive leadership experience in restaurant and hospitality management, including General Manager or equivalent roles
Proven expertise in restaurant operations, including financial management, team leadership, and guest experience excellence
Strong business and financial acumen, with the ability to analyze performance metrics and drive strategic growth
Knowledge and understanding of the hospitality industry in the Detroit market
Proficiency in restaurant management systems and operational processes, ensuring efficiency and consistency across all areas
New opening or start up experience preferred
Bachelor's degree preferred but not required, with a strong emphasis on hands-on experience and leadership capabilities
What you'll get from us:
At Union Square Hospitality Group,
extending Enlightened Hospitality is at the heart of everything we do.
We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Director of Operations, you'll enjoy:
Competitive pay and bonus potential
: Annual compensation of $140,000 - $155,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
Comprehensive health coverage:
Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge:
Generous paid time off and paid parental leave to support life outside of work
Investing in your future:
A matched 401(k) plan to help you grow long-term savings
Peace of mind:
Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
Support in times of need:
Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Credit
:
An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
Dining Discount:
A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility:
Pre-tax commuter benefits for transit and parking
Growth and community:
Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
Center the salt shaker with an unwavering commitment to excellence and the values that matter most
Write a great next chapter. The road to success is paved with mistakes well-handled
Bring a charitable assumption and err on the side of generosity
Leave our campsite better than we found it; always responsible for the impact of our wake
*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
#WORKWITHUS
Director of Operations
Operations vice president job in Troy, MI
Are you the kind of leader who thrives on bringing structure to chaos, turning ambitious goals into measurable results, and holding teams accountable without losing sight of culture?
Do you excel at implementing systems, streamlining operations, and ensuring KPIs aren't just numbers on a dashboard but commitments that drive performance?
Can you balance the urgency of daily operational needs with the strategic vision required to build a scalable, future-ready firm?
Final question: When faced with a challenge, do you get
excited
or run away?
** IMPORTANT: TO APPLY **
If you have any questions, please email **************** only.
Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.
**RECRUITERS DO NOT CONTACT**
Disability Law Group is dedicated to guiding individuals and families through some of life's most challenging moments. From Social Security Disability benefits to Veterans' claims, we advocate for people who need strong, compassionate representation. Our team is based in Troy, Michigan, and we're known for combining deep legal expertise with a client-first culture that values empathy, precision, and results.
We've grown steadily by staying committed to both our mission and our people. At Disability Law Group, success is measured not only in cases won but in lives changed. This is where advocacy meets accountability, and where every member of our team plays a role in creating impact.
This role is ideal for a data-driven, proactive leader who can establish systems, enforce accountability, and free up attorneys to focus on client advocacy. The DOO will own operational execution, manage firmwide KPIs, oversee system migrations (including Prevail to Filevine), and ensure the firm operates with both efficiency and humanity.
What you'll do:
Accountability & KPI Management:
Build and maintain firmwide KPI dashboards by department and individual.
Hold attorneys and staff accountable to metrics and performance expectations.
Address underperformance immediately and transparently.
Systems & Process Optimization:
Audit and optimize current workflows; develop SOPs with accountability loops.
Lead the firm's transition from Prevail to Filevine, including vendor selection, rollout, and training.
Partner with finance and IT to ensure seamless adoption of tech and reporting tools.
Operations & Strategic Oversight:
Serve as the firm's “go-to” operator, managing daily functions and removing bottlenecks.
Drive continuous improvement initiatives and monitor industry/legal tech trends.
Ensure compliance with all regulatory and ethical standards.
Financial & Vendor Management
Collaborate with finance on budgets, forecasting, and cost control.
Provide financial analysis to partners with recommendations for savings and growth.
Manage vendor relationships and negotiate contracts for maximum value.
Leadership & Change Management
Build buy-in across the team during system rollouts and firmwide changes.
Conduct performance reviews, mentorship, and training to strengthen leadership pipelines.
Balance strong accountability with a supportive, inclusive culture.
Client Experience & Escalation
Partner with client-facing teams to resolve escalations effectively.
Oversee client feedback loops, escalation workflows, and service standards.
What we're looking for:
Proven operator: 5-7+ years in operations, ideally within a law firm or other compliance-driven professional services.
KPI-driven thinker: Fluent in numbers, dashboards, and data-based decision-making.
Systems leader: Experienced with process design, tech implementation, and change management.
Strong communicator: Builds credibility quickly with attorneys, staff, and external partners.
Approachable but firm: Balances accountability with culture.
Tech savvy: Familiar with Filevine, Salesforce, or other case/CRM platforms.
Why you should work here:
Empowering culture: Work in an environment that values accountability, growth, and collaboration.
Impactful work: Your role directly enables attorneys to advocate more effectively for clients.
Comprehensive benefits: Competitive salary, insurance options, and support for professional development.
At Disability Law Group, you'll do more than manage operations. You'll shape the systems that allow us to deliver justice and care to clients who need it most. This is your chance to step into a role where accountability, leadership, and impact meet.
Auto-ApplyDirector of Operations (Restaurant + Hotel)
Operations vice president job in Detroit, MI
DIRECTOR OF OPERATIONS PROFILE is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters.
You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability.
Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience.
You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it.
At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium.
THE ROLE
The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit.
Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey.
This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection.
At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful.
You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality.
HOW YOU WILL LEAD
You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter.
You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests.
You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability.
You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections.
You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together.
At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human.
WHAT YOU WILL DO
* Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose.
* Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance.
* Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity.
* Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place.
* Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed.
* Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture.
* Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality.
* Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality.
* Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand.
* Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results.
* Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission.
* Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio.
* Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium.
WHAT YOU WILL NEED
* A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place.
* Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality.
* A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening.
* Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision.
* Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability.
* A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential.
* A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit.
* Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive.
* A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.
Business Unit Director - Concrete
Operations vice president job in Holly, MI
Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. * Open & Constructive * Take Pride in Our Product * Relentless Commitment * Care About Our Customers * Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: * Strategic Planning and Execution: * Developing strategic plans for the region in alignment with overall company goals. * Implementing strategies to achieve business growth, profitability, and market share targets. * Overseeing the execution of strategic initiatives across projects within the region. * Financial Management: * Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. * Ensuring projects are delivered within budget and identifying opportunities for cost savings. * Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. * Operational Oversight: * Providing leadership and direction to project managers and operational teams. * Monitoring project timelines, quality standards, and overall project delivery. * Implementing best practices and ensuring compliance with health, safety, and environmental regulations. * Team Leadership and Development: * Leading and motivating a diverse team of professionals across various disciplines. * Developing talent within the region through coaching, mentoring, and training initiatives. * Promoting a culture reflecting F&B core values, effective collaboration, and accountability. * Business Development and Sales: * Identifying new business opportunities and potential markets within the region. * Collaborating with business development teams to pursue and secure new contracts. * Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: * Client Relationship Management: *
Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. * Understanding client needs and expectations to ensure customer satisfaction. * Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. * Risk Management and Compliance: *
Identifying and mitigating risks related to projects, operations, and regulatory requirements. * Ensuring compliance with legal, contractual, and regulatory obligations. * Implementing policies and procedures to uphold ethical standards and corporate governance. * Reporting and Communication: *
Providing regular reports on the region's performance, progress, and challenges. * Communicating effectively with senior management, presenting recommendations and strategies. * Provide a clear vision to the regional team with accompanying goals for each department. * Continuous Improvement: *
Driving initiatives for process improvement, efficiency gains, and innovation. * Collaborate across regions to share lessons learned. * Evaluating performance metrics and implementing corrective actions where necessary. * Staying abreast of industry trends, technological advancements, and competitive landscapes. * Community and Stakeholder Engagement: *
Engaging with local communities, government agencies, and industry associations. * Participating in community outreach programs and corporate social responsibility initiatives. * Enhancing the company's reputation and fostering positive relationships within the region. * Other relevant tasks as assigned Education, Experience & Qualifications: * Bachelor's Degree in a related field required * 10+ years of Leadership experience, preferably within the construction industry required * Experience in project management, estimating and field supervision preferred * Previous experience in self-perform trades is preferred * Proficiency in Microsoft Suite and familiarity with Procore * High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: * Medical, dental and vision insurance * 401k with company contributions * Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
Director of Operations
Operations vice president job in Ypsilanti, MI
At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you.
The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community.
What We're Looking For:
Bachelor's degree
Minimum of 5 years' experience in nonprofit social services program supervision
Prior supervisory experience
Experience working in and managing diverse, client-facing programs
Strong critical thinking, implementation, and project management skills
Strong assessment skills
Operational proficiency with strong process-focus and change management skills
Clear and direct communication style
Demonstrated success in continuous quality improvement
Commitment to Hope Clinic's mission, identity, and core values
What You'll Do:
Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs
Ensure programs are delivering quality services in alignment with mission and budget
Drive continuous quality improvement initiatives, identifying and implementing process enhancements
Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination
Support and coach program managers to strengthen leadership and mission-aligned decision-making
Provide direct support and engagement with program managers to address and resolve difficult client/patient issues
Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board
Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs
Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement
Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Year's), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff.
A cover letter detailing your specific interest in Hope Clinic must accompany resume.
Resumes without a cover letter will not be considered.
Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.
Regional Director, Southeast Operations (48568)
Operations vice president job in Garden City, MI
Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set
* Opportunities for community service projects and civic engagement
Who will you be working with:
A diverse group of ambitious professionals that aspire to be leaders in their industry.
Position Overview:
We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives.
Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines.
Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors.
Responsibilities:
* Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate.
* Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements
* Effectively monitor and guide subordinate Airport Managers
* Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department
* Actively support business development in the region
* Actively support all station startups in the region
* Travel throughout the region and to management meetings nationwide as required
* Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations
* Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments
* Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies
* Ensure cost effective measures across all regional airport operations
* Ensure that Safeguarding is in place for all company equipment and vehicles.
* Understanding of P&L Financial Dashboard, and station economic state.
* Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting.
* Prepare for and attend monthly client performance meetings
Successful candidates will be:
* Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community
* Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen
* Able to deliver results - Consistently meet expectations and deliver value to our clients
* Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values
* Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team.
* Able to support a culture where everyone matters, and everyone belongs
* Able to delight clients with quality services and superior experiences
* A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.
* Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization
Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
Minimum Requirements:
* U.S. citizen, U. S. national or permanent resident
* Bi-lingual (Spanish) strongly preferred
* Valid state issued driver's license with clean driving record
* At least five (5) years relevant experience in a major installation or business
* Reside within commuting distance of our Southeast Airports
* Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security
* Knowledge of 1542/1546 as well as ACISP
* Knowledge of Xray ETD a plus
* Within the past five (5) years, must have successful experience managing a major security or screening operation
* Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations.
* AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire.
* Current certification at time of hire is preferable
* Ability to successfully pass background checks and drug tests as necessary
* Available to work various hours as necessary, weekends and holidays depending on the region's needs.
* Willing and able to participate in a drug test (either pre-employment or random) with negative results
* Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
* Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol
* Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority