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Member Service Representative jobs at Oportun - 1927 jobs

  • Bilingual English and Spanish Member Loyalty Representative

    Oportun Financial Corporation 4.3company rating

    Member service representative job at Oportun

    ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $19.7 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009. WORKING AT OPORTUN Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups. POSITION OVERVIEW Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. RESPONSIBILITIES * Welcome members with a warm greeting and provide quality member service. * Seamlessly process all transactions, while following company policies & procedures and protecting our members' information. * Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. * Enjoy informing and educating potential members about Oportun's services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: * Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun's services can help their customers. * Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications; * Actively engaging with people at and around Oportun's retail locations, encouraging store visits, and assisting with applications. * Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and * Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. * Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. * Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. * Stand while assisting members; sitting is allowed during non-member-facing tasks. * Occasionally unpack and store office or cleaning supplies. * Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. * Be a role model for Oportun's Core Values: On a Mission, As One, to Make it Better, Now. REQUIRED QUALIFICATIONS * Must be bilingual (English/Spanish). * Must be outgoing, sales-focused, and enjoy speaking with people. * Must love to help members, including prospective members through outreach and educational activities. * Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. * Must have regular, reliable, and predictable attendance to support store operations. * Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. * Ability to lift and/or move objects up to 25 pounds, as needed. * Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads. * Ability to organize and file paper documents. AS A VALUABLE MEMBER OF OUR TEAM, YOU'LL RECEIVE * Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance * Accident coverage * Paid Time Off * 16 paid hours (VTO) to participate in volunteer activities each year * Employee Assistance Fund (OEAF) * 401(k) retirement savings * Travel Assistance * Paid Training * Competitive pay, plus sales incentives $$$ * Growth opportunities * Flexible schedules * Opportunity to positively impact your community The base hourly rate for this full-time position is $18.00 - $19.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits." We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here: ******************************************************* We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI's Internet Crime Complaint Center (IC3).
    $18-19 hourly Auto-Apply 26d ago
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  • Customer Service Representative

    Afni 4.1company rating

    Tucson, AZ jobs

    Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 4d ago
  • Customer Sales Representative

    Afni 4.1company rating

    Tucson, AZ jobs

    Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications: Six months of sales experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 4d ago
  • Call Center Representative

    Afni 4.1company rating

    Tucson, AZ jobs

    Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. Sales experience: Minimum 6 months in a sales role Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training. Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
    $16.5-17 hourly 4d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Westwood, CA jobs

    LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector. This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today! Responsibilities: Β· Receiving a high volume of incoming phone calls Β· Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. Β· Interacting with customers to provide information in response to inquiries about accounts, products, and services. Β· Making outbound phone calls Β· Perform other tasks and functions as assigned to provide support to other team members and internal departments Qualifications: Β· Experience working within a customer service or call center environment preferred Β· High school diploma Β· Ability to work independently and as part of a team Β· Personable, proactive, and able to work in a fast-paced environment Skills: Β· Strong attention to detail Β· Ability to effectively multitask Β· Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook Experience: Β· 2 - 4 years of recent Customer Service experience Work Hours: 8:00am - 5:00pm, 40 hours per week To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website. Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Pay Details: $20.00 to $23.00 per hour Search managed by: Tyler Panos Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-23 hourly 1d ago
  • CSR - Fresno, CA

    LHH Us 4.3company rating

    Fresno, CA jobs

    Administrative Assistant / Receptionist Contract Type: Temporary - 6 months We are seeking a professional and friendly Administrative Assistant / Receptionist to join our team in Fresno, CA for a six-month temporary assignment. This role combines receptionist duties with administrative support tasks. The ideal candidate will be highly organized, detail-oriented, and comfortable managing front desk responsibilities in a fast-paced office environment. Key Responsibilities: β€’ Answer incoming phone calls and direct them appropriately β€’ Greet visitors and provide a welcoming front desk experience β€’ Manage office communications and assist with administrative tasks β€’ Maintain organized filing systems and handle routine correspondence β€’ Support office operations as needed Must-Have Requirements: β€’ Proven experience as a Receptionist β€’ Administrative Assistant experience β€’ Strong communication and organizational skills β€’ Ability to manage multiple tasks and prioritize effectively Preferred Requirements: β€’ Familiarity with office software (Microsoft Office Suite) β€’ Customer service experience in an office setting Pay Details: $20.00 to $21.00 per hour Search managed by: Lisa Hustler Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-21 hourly 1d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Gurnee, IL jobs

    LHH Waukegan, Illinois, United States (On-site) LHH Recruitment Solutions is seeking a Customer Service Representative at our manufacturing client in Waukegan, IL. The ideal candidate isa true B2B CSR role in manufacturing handling orders through creation of Purchase Orders through fulfillment to the customer. Looking for: Someone with some sort of previous customer service experience but doesn't have to be manufacturing or distribution focused B2B CSR - THIS IS A GREAT OPPORTUNITY TO BREAK INTO SUPPLY CHAIN FOR SOMEONE WHO IS VERY SHARP! Must be very sharp and able to pick up on nuance, go the extra mile and communicate w customers professionally over the phone and via email (will mainly communicate via email). Strong technical skills and able to pick on new systems. Self starter, quick learner. Job Description : The customer service representative (CSR) is responsible for verifying the accuracy and processing customer orders prior to placing the order into the ERP system. The CSR is expected to use independent analysis and judgment skills to answer customer inquiries or resolve problems related to the customer's account or order status via phone, email, or fax. This position requires collaborative efforts with the engineering, production, planning and shipping departments. With comprehensive experience the customer service representative can move into jobs that involve more skill and greater responsibility. Key Responsibilities: Review purchase orders for required information and review customer account notes for any necessary details prior to booking an order. Accurately enter customer purchase orders into the Oracle system. Generate and send Bluesnap/credit card payment links as needed. Monitor the shared Customer Service email to problem solve, answer inquiries and delegate as needed to support our customers both internal and external. Maintain close relationship with Engineering, Planning, Accounting, Production and Shipping to coordinate the timely shipments of product. Pull invoices, purchase orders and shipping paperwork for monthly and quarterly audits. Scan the daily shipping paperwork in the shared drive. Respond to inquiries and/or notify customers both internal and external for order status and possible delays. Use knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required. Utilize reporting tools as needed. Minimum Qualifications: Three years minimum experience with ERP systems. Proven customer service experience High school diploma required. Desired Qualifications: Excellent communication, interpersonal and organizational skills with emphasis on customer service. Ability to multitask and prioritize work schedule. Ability to take responsibility for quality and quantity of work performed. Ability to effectively write and read English. Excellent verbal and written communication skills. Strong problem solving skills and ability to react quickly to resolve problems. Strong attention to detail. Ability to work both independently and collaboratively as a team towards mutual objectives. Knowledge of MS Office Software. Oracle experience preferred. Must be able to work overtime as needed. Other duties assigned. Additional Details: Location Information: This position is located in Waukegan, Illinois , approximately midway between Chicago and Milwaukee. Located on the shores of Lake Michigan, Waukegan offers year-round special events and an emphasis on the arts. The historic Genesee Theatre hosts touring Broadway shows, along with headliner comedians and musical shows. Waukegan also features award-winning golf courses, parks and recreation, as well as an active charter fishing fleet sailing out of Waukegan Harbor. This is a place where big-city amenities and small-town charm combine to create a community that is culturally rich, economically secure and family friendly. Pay range and compensation package Compensation: $20-24 per hour Location: hybrid (2 days onsite and 3 days remote) Equal Opportunity Statement Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Pay Details: $20.00 to $24.00 per hour Search managed by: Bert Baloga Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-24 hourly 1d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Fairfield, IL jobs

    LHH Waukegan, Illinois, United States (On-site) LHH Recruitment Solutions is seeking a Customer Service Representative at our manufacturing client in Waukegan, IL. The ideal candidate isa true B2B CSR role in manufacturing handling orders through creation of Purchase Orders through fulfillment to the customer. Looking for: Someone with some sort of previous customer service experience but doesn't have to be manufacturing or distribution focused B2B CSR - THIS IS A GREAT OPPORTUNITY TO BREAK INTO SUPPLY CHAIN FOR SOMEONE WHO IS VERY SHARP! Must be very sharp and able to pick up on nuance, go the extra mile and communicate w customers professionally over the phone and via email (will mainly communicate via email). Strong technical skills and able to pick on new systems. Self starter, quick learner. Job Description : The customer service representative (CSR) is responsible for verifying the accuracy and processing customer orders prior to placing the order into the ERP system. The CSR is expected to use independent analysis and judgment skills to answer customer inquiries or resolve problems related to the customer's account or order status via phone, email, or fax. This position requires collaborative efforts with the engineering, production, planning and shipping departments. With comprehensive experience the customer service representative can move into jobs that involve more skill and greater responsibility. Key Responsibilities: Review purchase orders for required information and review customer account notes for any necessary details prior to booking an order. Accurately enter customer purchase orders into the Oracle system. Generate and send Bluesnap/credit card payment links as needed. Monitor the shared Customer Service email to problem solve, answer inquiries and delegate as needed to support our customers both internal and external. Maintain close relationship with Engineering, Planning, Accounting, Production and Shipping to coordinate the timely shipments of product. Pull invoices, purchase orders and shipping paperwork for monthly and quarterly audits. Scan the daily shipping paperwork in the shared drive. Respond to inquiries and/or notify customers both internal and external for order status and possible delays. Use knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required. Utilize reporting tools as needed. Minimum Qualifications: Three years minimum experience with ERP systems. Proven customer service experience High school diploma required. Desired Qualifications: Excellent communication, interpersonal and organizational skills with emphasis on customer service. Ability to multitask and prioritize work schedule. Ability to take responsibility for quality and quantity of work performed. Ability to effectively write and read English. Excellent verbal and written communication skills. Strong problem solving skills and ability to react quickly to resolve problems. Strong attention to detail. Ability to work both independently and collaboratively as a team towards mutual objectives. Knowledge of MS Office Software. Oracle experience preferred. Must be able to work overtime as needed. Other duties assigned. Additional Details: Location Information: This position is located in Waukegan, Illinois , approximately midway between Chicago and Milwaukee. Located on the shores of Lake Michigan, Waukegan offers year-round special events and an emphasis on the arts. The historic Genesee Theatre hosts touring Broadway shows, along with headliner comedians and musical shows. Waukegan also features award-winning golf courses, parks and recreation, as well as an active charter fishing fleet sailing out of Waukegan Harbor. This is a place where big-city amenities and small-town charm combine to create a community that is culturally rich, economically secure and family friendly. Pay range and compensation package Compensation: $20-24 per hour Location: hybrid (2 days onsite and 3 days remote) Equal Opportunity Statement Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Pay Details: $20.00 to $24.00 per hour Search managed by: Bert Baloga Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-24 hourly 1d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Buffalo Grove, IL jobs

    LHH Waukegan, Illinois, United States (On-site) LHH Recruitment Solutions is seeking a Customer Service Representative at our manufacturing client in Waukegan, IL. The ideal candidate isa true B2B CSR role in manufacturing handling orders through creation of Purchase Orders through fulfillment to the customer. Looking for: Someone with some sort of previous customer service experience but doesn't have to be manufacturing or distribution focused B2B CSR - THIS IS A GREAT OPPORTUNITY TO BREAK INTO SUPPLY CHAIN FOR SOMEONE WHO IS VERY SHARP! Must be very sharp and able to pick up on nuance, go the extra mile and communicate w customers professionally over the phone and via email (will mainly communicate via email). Strong technical skills and able to pick on new systems. Self starter, quick learner. Job Description : The customer service representative (CSR) is responsible for verifying the accuracy and processing customer orders prior to placing the order into the ERP system. The CSR is expected to use independent analysis and judgment skills to answer customer inquiries or resolve problems related to the customer's account or order status via phone, email, or fax. This position requires collaborative efforts with the engineering, production, planning and shipping departments. With comprehensive experience the customer service representative can move into jobs that involve more skill and greater responsibility. Key Responsibilities: Review purchase orders for required information and review customer account notes for any necessary details prior to booking an order. Accurately enter customer purchase orders into the Oracle system. Generate and send Bluesnap/credit card payment links as needed. Monitor the shared Customer Service email to problem solve, answer inquiries and delegate as needed to support our customers both internal and external. Maintain close relationship with Engineering, Planning, Accounting, Production and Shipping to coordinate the timely shipments of product. Pull invoices, purchase orders and shipping paperwork for monthly and quarterly audits. Scan the daily shipping paperwork in the shared drive. Respond to inquiries and/or notify customers both internal and external for order status and possible delays. Use knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required. Utilize reporting tools as needed. Minimum Qualifications: Three years minimum experience with ERP systems. Proven customer service experience High school diploma required. Desired Qualifications: Excellent communication, interpersonal and organizational skills with emphasis on customer service. Ability to multitask and prioritize work schedule. Ability to take responsibility for quality and quantity of work performed. Ability to effectively write and read English. Excellent verbal and written communication skills. Strong problem solving skills and ability to react quickly to resolve problems. Strong attention to detail. Ability to work both independently and collaboratively as a team towards mutual objectives. Knowledge of MS Office Software. Oracle experience preferred. Must be able to work overtime as needed. Other duties assigned. Additional Details: Location Information: This position is located in Waukegan, Illinois , approximately midway between Chicago and Milwaukee. Located on the shores of Lake Michigan, Waukegan offers year-round special events and an emphasis on the arts. The historic Genesee Theatre hosts touring Broadway shows, along with headliner comedians and musical shows. Waukegan also features award-winning golf courses, parks and recreation, as well as an active charter fishing fleet sailing out of Waukegan Harbor. This is a place where big-city amenities and small-town charm combine to create a community that is culturally rich, economically secure and family friendly. Pay range and compensation package Compensation: $20-24 per hour Location: hybrid (2 days onsite and 3 days remote) Equal Opportunity Statement Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Pay Details: $20.00 to $24.00 per hour Search managed by: Bert Baloga Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-24 hourly 1d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Parksdale, CA jobs

    LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector. This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today! Responsibilities: Β· Receiving a high volume of incoming phone calls Β· Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. Β· Interacting with customers to provide information in response to inquiries about accounts, products, and services. Β· Making outbound phone calls Β· Perform other tasks and functions as assigned to provide support to other team members and internal departments Qualifications: Β· Experience working within a customer service or call center environment preferred Β· High school diploma Β· Ability to work independently and as part of a team Β· Personable, proactive, and able to work in a fast-paced environment Skills: Β· Strong attention to detail Β· Ability to effectively multitask Β· Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook Experience: Β· 2 - 4 years of recent Customer Service experience Work Hours: 8:00am - 5:00pm, 40 hours per week To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website. Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Pay Details: $20.00 to $23.00 per hour Search managed by: Tyler Panos Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-23 hourly 1d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Hillsborough, CA jobs

    LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector. This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today! Responsibilities: Β· Receiving a high volume of incoming phone calls Β· Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. Β· Interacting with customers to provide information in response to inquiries about accounts, products, and services. Β· Making outbound phone calls Β· Perform other tasks and functions as assigned to provide support to other team members and internal departments Qualifications: Β· Experience working within a customer service or call center environment preferred Β· High school diploma Β· Ability to work independently and as part of a team Β· Personable, proactive, and able to work in a fast-paced environment Skills: Β· Strong attention to detail Β· Ability to effectively multitask Β· Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook Experience: Β· 2 - 4 years of recent Customer Service experience Work Hours: 8:00am - 5:00pm, 40 hours per week To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website. Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Pay Details: $20.00 to $23.00 per hour Search managed by: Tyler Panos Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-23 hourly 1d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Los Angeles, CA jobs

    LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector. This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today! Responsibilities: Β· Receiving a high volume of incoming phone calls Β· Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. Β· Interacting with customers to provide information in response to inquiries about accounts, products, and services. Β· Making outbound phone calls Β· Perform other tasks and functions as assigned to provide support to other team members and internal departments Qualifications: Β· Experience working within a customer service or call center environment preferred Β· High school diploma Β· Ability to work independently and as part of a team Β· Personable, proactive, and able to work in a fast-paced environment Skills: Β· Strong attention to detail Β· Ability to effectively multitask Β· Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook Experience: Β· 2 - 4 years of recent Customer Service experience Work Hours: 8:00am - 5:00pm, 40 hours per week To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website. Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Pay Details: $20.00 to $23.00 per hour Search managed by: Tyler Panos Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-23 hourly 1d ago
  • CSR - Fresno, CA

    LHH Us 4.3company rating

    Rolling Hills, CA jobs

    Administrative Assistant / Receptionist Contract Type: Temporary - 6 months We are seeking a professional and friendly Administrative Assistant / Receptionist to join our team in Fresno, CA for a six-month temporary assignment. This role combines receptionist duties with administrative support tasks. The ideal candidate will be highly organized, detail-oriented, and comfortable managing front desk responsibilities in a fast-paced office environment. Key Responsibilities: β€’ Answer incoming phone calls and direct them appropriately β€’ Greet visitors and provide a welcoming front desk experience β€’ Manage office communications and assist with administrative tasks β€’ Maintain organized filing systems and handle routine correspondence β€’ Support office operations as needed Must-Have Requirements: β€’ Proven experience as a Receptionist β€’ Administrative Assistant experience β€’ Strong communication and organizational skills β€’ Ability to manage multiple tasks and prioritize effectively Preferred Requirements: β€’ Familiarity with office software (Microsoft Office Suite) β€’ Customer service experience in an office setting Pay Details: $20.00 to $21.00 per hour Search managed by: Lisa Hustler Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-21 hourly 1d ago
  • Customer Service Representative - Claims

    Mica 4.0company rating

    Phoenix, AZ jobs

    Claims Customer Service Representative Opportunity at MICA Are you passionate about helping others, detail-oriented, and interested in building a career in insurance and healthcare support? At Mutual Insurance Company of Arizona (MICA), we've been supporting, protecting, and defending the practice of medicine since 1976. As the leading provider of medical professional liability insurance in Arizona, with additional presence in Utah, Colorado, Nevada, Montana, and Wyoming, we are proud to deliver exceptional service to the healthcare community we serve. We are currently seeking a Customer Service Representative to join our Claims team. This role serves as the primary point of contact for taking First Notice of Loss information, ensuring prompt and accurate claim setup, and delivering responsive, high-quality service to both internal and external customers. Why Join MICA? We provide structured training, supportive leadership, and hands-on learning to help you build confidence and succeed in the role. Our Claims Customer Service team plays a vital role in supporting policyholders during critical moments. You'll work closely with Claims leadership, Claim Representatives, and internal partners to ensure claims are entered accurately, questions are resolved efficiently, and service standards remain consistently high. What You'll Do: Serve as the primary contact for taking First Notice of Loss calls and coordinating follow-up activity Enter claims information promptly and accurately into company data systems Provide exceptional customer service to both internal and external customers Research and respond to non-technical claims inquiries, ensuring timely resolution Monitor referred inquiries to Claim Representatives to maintain service quality Perform month-end duties on a rotating basis, including reporting, data cleanup, and balancing tasks Compile and communicate data in compliance with state and federal regulations and company policies Assist with maintaining vendor and reporting system information Support Authority Committee Meetings and assist with monthly management reports Provide back-up coverage for teammates as needed and collaborate across departments Stay current on policies, procedures, cybersecurity practices, and ongoing process improvements Complete required cybersecurity and compliance training modules Perform additional duties and projects as assigned What We're Looking For: High School diploma or equivalent required; AA degree or higher preferred Minimum of two years of related customer service or claims experience Familiarity with the insurance claims process and medical terminology preferred Strong interpersonal, telephone, and written communication skills Ability to handle customer interactions with professionalism, empathy, and courtesy Excellent attention to detail and ability to efficiently complete data entry tasks Strong organizational skills with the ability to prioritize multiple responsibilities Proficiency with Windows, Microsoft Office, and internet/intranet systems Knowledge of conflict resolution practices preferred Ability to work independently while contributing positively to a team environment What We Offer: Competitive starting salary Day 1 benefits, including comprehensive insurance with low deductibles Hybrid work schedule after initial onboarding 37.5-hour workweek 13 paid holidays (including 3 floating days) 401(k) with company match up to 6% Pension plan Tuition reimbursement up to $5,250 per year Ready to Apply? Please send your resume to ********************* to begin your journey with MICA. At MICA, we believe in doing meaningful work alongside people who care. Join a company that values integrity, collaboration, accountability, and doing what's right for our policyholders, our team, and the healthcare community we serve. MICA is committed to diversity and is proud to be an equal-opportunity employer.
    $29k-37k yearly est. 3d ago
  • Environmental Service Representative (Waste)

    The Planet Group 4.1company rating

    New Braunfels, TX jobs

    Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation
    $28 hourly 2d ago
  • Customer Service Representative

    Aegis Worldwide 4.2company rating

    North Aurora, IL jobs

    We are seeking a Customer Service Representative to join a tenured, collaborative organization that is actively developing its next generation of leadership. This is a hands-on, tactical role focused on order entry, customer communication, and cross-functional coordination. The position supports the Customer Service Lead and plays a key role in ensuring a smooth customer experience from order placement through delivery. Key Responsibilities Communicate with customers via phone and email to respond to inquiries, place orders, and provide order updates Accurately enter and maintain customer orders, POs, and data in order entry systems Track orders through manufacturing and delivery; proactively update customers and internal teams Partner cross-functionally with Operations, Engineering, Sales, and Shipping to resolve customer issues Escalate issues as appropriate and follow standard operating procedures Develop and maintain working knowledge of company products and services Qualifications 2-3 years of customer service or inside sales experience Candidates with ~1 year of experience will be considered if coming from a manufacturing environment Manufacturing experience preferred; open to blue-collar environments such as warehousing or logistics Strong computer skills with experience in order entry, POs, and basic production/forecast planning concepts Comfortable spending a significant portion of the day working on a computer and managing data Nice to Have Associate's or Bachelor's degree (not required) Experience handling and de-escalating frustrated customers Inside sales experience or interest in growing into an inside sales role Why This Role This is a strong long-term opportunity within a stable organization that values tenure, training, and internal growth. The right candidate will have the chance to build a challenging and rewarding career as the company continues to invest in emerging leadership. Small-company atmosphere (β‰ˆ 80 total employees; ~20 office staff) with the backing of a larger organization - meaning you'll get autonomy without bureaucracy. Leadership is focused on growth and innovation: this group is looking for β€œnew blood” - energetic, ambitious individuals who want to build a career path, not just fill a seat. Real potential for career advancement: start in customer service - evolve into inside sales, and possibly into broader management roles as leadership retires in the next 2-5 years. If you're energized by customer interaction, order management, and the opportunity to grow into sales and beyond - and you want to help shape the future of a stable, growing manufacturing business - we want to hear from you.
    $27k-32k yearly est. 1d ago
  • Customer Service Account Specialist

    Rotor Clip 3.6company rating

    Fort Worth, TX jobs

    Rotor Clip is expanding and our Fort Worth, TX location is seeking Customer Service Account Specialist to join our team immediately! requires working 8:30 A.M. - 5:00 P.M., Monday - Friday. The Customer Service Team is a key position on all of Rotor Clips customer touchpoints. You'll be on the phone, managing e-mails, assisting customers with product and order status inquiries. You'll get to know our product line and become an expert at advising customers. A Rotor Clip customer service account specialist will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to provide excellent service to our customers, respond efficiently to customer inquiries, and maintain high customer satisfaction. We'll give you the training and tools to perform in a fast-paced, manufacturing environment. This job offers excellent compensation, and an opportunity to grow. Customer Service Account Specialist Responsibilities: Always maintaining a positive, empathetic, and professional attitude toward customers Respond promptly to customer inquiries Provide customer with accurate, valid and complete information by using the right methods/tools Communicate with customers through various channels Acknowledge and resolve customer complaints Product expert to answer questions efficiently and accurately Process orders, forms, and requests timely Keep records of customer interactions, transactions, comments, and complaints Communicate and collaborate with colleagues as necessary Identify areas for improvement and provide feedback to improve in customer service department Ensure customer satisfaction and provide professional customer support Customer Service Account Specialist Requirements: Ability to resolve customer issues effectively and promptly Ability to work with intercompany personnel Proficient in Microsoft outlook, excel, and word Experience working with customers Skills and Qualifications Strong interpersonal and customer service skills Familiarity with CRM systems and practices Strong verbal communicator and collaboration skills Multitasking and organizational skills Time-management skills Fast-paced manufacturing experience preferred Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Weekly day range: Monday to Friday Work setting: In-person Ability to commute/relocate: Fort Worth, TX 76140: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: In person Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Work Location: In person
    $25k-33k yearly est. 3d ago
  • Customer Service Representative (B2B experience)

    Ultimate Staffing 3.6company rating

    Los Angeles, CA jobs

    We are seeking a Customer Service Representative with strong communication skills and attention to detail to join our team in Montebello. This role involves managing customer orders, ensuring accurate data entry, and providing exceptional service in a fast-paced office environment. πŸ“… Term: Temp-to-Hire πŸ•’ Schedule: Monday-Friday | 8:30 AM - 5:00 PM πŸ’΅ Pay: $19-$23/hr (depending on experience) βœ… Background Check Required Key Responsibilities Provide excellent customer service in an office setting (Must have B2B and/or Manufacturing experience). Take customer orders via phone and email. Enter orders into the system . Track shipments and update customers on order status. Follow up on COD payments and process credit card transactions. Requirements Bilingual (English/Spanish) - Required. Proficient in Excel for data entry and order tracking. Excellent verbal and written communication skills. Strong attention to detail and follow-up skills. Previous experience in customer service within an office environment. Keys to Hire Bilingual Spanish Excel proficiency Strong communication and organizational skills Desired Skills and Experience Job Summary We are seeking a Customer Service Representative with strong communication skills and attention to detail to join our team in Montebello. This role involves managing customer orders, ensuring accurate data entry, and providing exceptional service in a fast-paced office environment. Key Responsibilities Provide excellent customer service in an office setting (B2B experience preferred). Take customer orders via phone and E-Mail. Enter orders into the system. Track shipments and update customers on order status. Follow up on COD payments and process credit card transactions. Requirements Bilingual (English/Spanish) - Required. Proficient in Excel for data entry and order tracking. Excellent verbal and written communication skills. Strong attention to detail and follow-up skills. Previous experience in customer service within an office environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $19-23 hourly 2d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Los Angeles, CA jobs

    Job Title: Customer Service Representative - Logistics Schedule: Monday-Friday, 10:00 AM - 6:30 PM Employment Type: Full-Time We are seeking a detail-oriented and proactive Customer Service Representative (CSR) with experience in logistics to join our team. The ideal candidate will manage customer accounts, coordinate orders and shipments, and ensure timely and accurate communication between clients and internal teams. Key Responsibilities Serve as the primary point of contact for customer inquiries related to orders, shipments, and account management. Coordinate and monitor order processing, shipping schedules, and delivery timelines. Maintain accurate records of orders, shipments, and customer interactions in the system. Communicate effectively with internal departments (warehouse, logistics, sales) to resolve issues and ensure smooth operations. Handle customer complaints and provide timely resolutions while maintaining a high level of professionalism. Prepare and update reports related to order status and account activities. Qualifications Experience: Minimum 1 year in a logistics customer service or related role. Skills: Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office and familiarity with ERP or logistics systems. Ability to work independently and as part of a team in a fast-paced environment. Preferred Experience Import/export logistics knowledge. Account management experience in a logistics or supply chain setting. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $31k-38k yearly est. 5d ago
  • Bilingual English and Spanish Member Loyalty Representative

    Oportun 4.3company rating

    Member service representative job at Oportun

    Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $19.7 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009. WORKING AT OPORTUN Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups. POSITION OVERVIEW Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. RESPONSIBILITIES Welcome members with a warm greeting and provide quality member service. Seamlessly process all transactions, while following company policies & procedures and protecting our members' information. Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. Enjoy informing and educating potential members about Oportun's services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun's services can help their customers. Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications; Actively engaging with people at and around Oportun's retail locations, encouraging store visits, and assisting with applications. Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. Stand while assisting members; sitting is allowed during non-member-facing tasks. Occasionally unpack and store office or cleaning supplies. Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. Be a role model for Oportun's Core Values: On a Mission, As One, to Make it Better, Now. REQUIRED QUALIFICATIONS Must be bilingual (English/Spanish). Must be outgoing, sales-focused, and enjoy speaking with people. Must love to help members, including prospective members through outreach and educational activities. Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. Must have regular, reliable, and predictable attendance to support store operations. Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. Ability to lift and/or move objects up to 25 pounds, as needed. Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads. Ability to organize and file paper documents. AS A VALUABLE MEMBER OF OUR TEAM, YOU'LL RECEIVE Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance Accident coverage Paid Time Off 16 paid hours (VTO) to participate in volunteer activities each year Employee Assistance Fund (OEAF) 401(k) retirement savings Travel Assistance Paid Training Competitive pay, plus sales incentives $$$ Growth opportunities Flexible schedules Opportunity to positively impact your community The base hourly rate for this full-time position is $18.00 - $19.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.” We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here: ******************************************************* We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI's Internet Crime Complaint Center (IC3).
    $18-19 hourly Auto-Apply 10d ago

Learn more about Oportun jobs