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  • Healthcare Controller

    Volunteers of America National Services 3.9company rating

    Eden Prairie, MN jobs

    Volunteers of America National Services is seeking an Healthcare Controller to join our team. This role will manage and direct the accounting department, and direct the preparation and interpretation of financial reports, provide and implement efficient and effective accounting policies & procedures. Schedule: Monday-Friday 8:00 AM-5:00 PM (Hybrid 3 days onsite, 2 days work from home) Location: 7485 Office Ridge Cir, Eden Prairie, MN 55344 Salary: $122,600-$157,700 About the Job: To manage and direct the accounting department, manage and direct the preparation and interpretation of financial reports, provide and implement efficient and effective accounting policies & procedures. Essential Functions: Manage and direct the accounting department, specifically providing direct feedback and support for the following positions: Senior Accounting Manager- PACE Senior Accounting Manager- Healthcare Accounting Manager Manage and direct the accounting function for Volunteers of America National Services and its subordinate corporations (" VOANS"), which includes the following lines of business: Skilled nursing facilities Assisted and independent living facilities Home health agencies PACE programs Senior nutrition program Housing and healthcare real estate development Corporate entities, including a Foundation Oversee the preparation of monthly financial statements and supporting working papers to include: Provide oversight and leadership in the compilation of the monthly financial statements for VOANS inn accordance with Generally Accepted Accounting Principles ("GAAP") All asset, liability, and net assets accounts Select income and expense accounts Ratio analyses Additional analyses of significant estimates (ex: allowance for credit losses, PACE IBNR reserves) Research and document applicable accounting principles and standards Work collaboratively with the Vice President- Finance and Administration and the Director of Healthcare Finance in managing and directing the following VOANS business Cycles: Financial Reporting Cycle Budget Cycle Cash Management / Treasury Cycle Provide support on financial and accounting matters to our clients to include: The accurate interpretation of financial information Timely responses to requests for assistance Provide departmental assistance with questions relating to payroll, budget to actual reports, and general ledger Provide support on business office process to include: Establish and maintain policies and procedures for business office functions Training and on-going support for the Accounts Payable, Payroll, Cash Management and Resident Trust functions of the facility business offices Routine compliance audits of business office functions Interim staff coverage for vacancies in business office staff positions Support the Director of Healthcare Finance regarding operational and outside party financial reporting requirements: Assist with the monthly financial reporting for VOANS to the Executive Management team Manage and direct the monthly reporting to the Area Agency on Aging for the Senior Nutrition program Monitor regulatory changes in reporting requirements Assist with the financial reporting requirements of outside parties, to include government agencies, banks, bond holders and other lending agencies, grantees, and other agencies as required Assist with monitoring and testing VOANS compliance with any financial covenants on at least a quarterly basis Assist with the annual financial audit, including work paper and support documentation, research accounting reporting requirements, preparation of fourteen (14) audit reports, including required disclosures Assist with the annual Form 990 preparation and filing for the > 20 healthcare corporations Prepare additional financial reports as required by management, creditor(s) or other outside sources Other Responsibilities: Manage and oversee preparation of annual cost reports Manage and oversee preparation of annual PACE Part D bids Maintain surety bonds for resident trust and unemployment accounts Maintain appropriate user access for general ledger software Maintain Square software and access for three (3) programs Complete required routine and ad hoc governmental surveys Work collaboratively with the Payroll Manager to maintain unemployment accounts and ensure timely payment of reimbursable charges Required Qualifications: Bachelor's degree in Accounting, Finance, or related business field Ten (10) years' minimum experience in accounting field, of which five (5) years is in healthcare accounting, with five (5) in a management capacity CPA is desired A passion for learning in a multifaceted, complex organization Exhibit initiative, teamwork, flexibility and leadership Ability to maintain positive attitude and approach towards assignments Highly detail-oriented, outstanding organizational skills and ability to manage multiple, competing deadlines Ability to conduct and understand complex financial models of business problems Excellent written and verbal communication skills Proficiency with Microsoft Office including Outlook, Word, Excel Ability to work flexible Travel as needed At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $122.6k-157.7k yearly 5h ago
  • Customer Success Retention Strategist

    Lumen 3.4company rating

    Saint Paul, MN jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $25k-32k yearly est. 2d ago
  • Service Specialist - Executive Health Desk

    Mayo Clinic 4.8company rating

    Rochester, MN jobs

    **Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. **Qualifications** Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred. **Exemption Status** Nonexempt **Compensation Detail** $22.83 - $32.71 / hour **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Rotating schedules Monday-Friday 6:30 am -5:00 pm. 8-hour shifts. On-site in Rochester, MN. **Weekend Schedule** Minimal on-call rotation (on-call work will be performed remotely.) **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Brianna Hanna **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
    $22.8-32.7 hourly 23d ago
  • Graphic Designer - Executive Creative Support

    Mayo Clinic Health System 4.8company rating

    Rochester, MN jobs

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The Communications Department is responsible for building, growing, and protecting Mayo Clinic's reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; community engagement; strategy and insights; creative and visual communications, and broad communications services. The Graphic Designer has a strong design portfolio, is skilled in digital and print design, and possesses an understanding of visual communication strategies in the healthcare industry. The Graphic Designer is responsible for producing high-quality visual and print materials that support executive level events and presentations, brand identity, communication goals and other deliverables as needed. Key Responsibilities: * Design & Development: Create high-quality visual assets for events, presentations, social media, and more. * Brand Consistency: Ensure all designs align with the company's branding guidelines and visual identity. * Illustration & Iconography: Develop custom illustrations, infographics, and icons that enhance the user experience. * UI/UX Collaboration: Assist in designing user-friendly interfaces and digital experiences. * Print & Digital Production: Prepare files for both print and digital formats, ensuring high-quality outputs. * Trend Awareness: Stay updated on design trends, emerging technologies, and best practices to keep creative assets fresh and engaging. * Project Management: Manage multiple projects, meet deadlines, and adapt to feedback effectively. * Use AI tools (e.g., Firefly, Midjourney, DALL·E) to generate concepts, visuals, and prototypes, while developing optimized prompts, templates, and workflows to speed design production. * Stay current on AI trends, evaluate new solutions, and ensure all AI-generated content meets ethical, legal, and attribution standards. Please attach a portfolio along with your application. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Qualifications Requires a bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or a related field plus 4 years of experience in graphic design, branding, or visual communication. Technical expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, or other relevant design tools. Strong creative thinking and visual problem-solving skills. Needs to have attention to detail with a meticulous approach to typography, color, layout, and content elements. Ability to present ideas effectively and incorporate feedback from stakeholders and have great communication skills. The candidate will need to be able to work in a fast-paced environment and adjust designs based on evolving business needs. Need to also have basic knowledge of motion graphics, animation, or video editing (After Effects, Premiere Pro). Experience with UI/UX design and prototyping tools. Familiarity with print production processes. Photography or illustration skills. Preferred Skills & Qualifications: This role calls for a designer who thrives at the intersection of story, strategy, and executive-level impact. The ideal candidate brings agency or client-facing experience, with demonstrated success partnering directly with executive leadership and high-visibility stakeholders. Ability to meet with executive leaders to understand the story they want to convey, translate complex ideas into clear visual narratives, and guide them through an iterative, collaborative process that uncovers the strongest message while ensuring brand and strategic alignment. Advanced motion graphics capability, including the creation of executive-level PowerPoint presentations, sophisticated 3D animations, and animated explainer videos that translate concepts into compelling visual stories, making complex ideas emotionally resonant. Proven ability to ideate, pitch, and execute creative vision while building presentations and visual narratives that support strategic initiatives. A self-starter with an entrepreneurial mindset and strong ownership of work, the ideal candidate brings a growth mindset suited to an evolving role that will help scale a developing design function shaping the future of executive storytelling at Mayo Clinic. Unreal Engine and MetaHuman capabilities and familiarity are also impactful to this candidate's consideration. Exemption Status Exempt Compensation Detail $105,352 - $147,472 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Business hours. Evenings as business needs dictate. This position is 100% remote; can work from anywhere from the U.S. Travel to Mayo Clinic Rochester, MN required as business needs dictate. Weekend Schedule Weekends as business needs dictate. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Maggie Kramer
    $45k-61k yearly est. 2d ago
  • Events Specialist - Nicotine Dependence Center - Part-Time

    Mayo Clinic 4.8company rating

    Rochester, MN jobs

    **Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Event Specialist - Nicotine Dependence Center works independently to plan and execute educational programs offered through the Nicotine Dependence Center in alignment with institutional and departmental goals and objectives. Scope of work involves both internal and external events as well as online/digital platforms. Responsibilities include all aspects of event facilitation and on-site delivery spanning from initial development to event closure and evaluation. Job duties may include curriculum development, budget management and contract negotiation, marketing strategy, customer service, facilitation of training, event communications and other pre or post event responsibilities as required. Operationally responsible for certification processes and procedures and overseeing database development and maintenance. Negotiates and signs all course-related contracts. This position requires the flexibility to travel and work weekends and evenings when necessary. *** Position is onsite for first 6 months. Once fully trained hybrid (combination of onsite and remote work) is an option. Individual must live within driving distance to the Mayo Clinic Rochester campus.** ****This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.** _During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps._ **Qualifications** Minimum of five years' experience in education, event management, office management or project management. **_-or-_** A Bachelor's degree in Business, Communications, Marketing, Event Management or a related field and one year of experience in event management. **Additional Qualifications** Candidate must be tobacco-free a minimum of six months. Understanding of project management is beneficial. Must be able to travel to execute events and marketing at conference exhibits. Strong interpersonal skills including the ability to communicate effectively (written and verbal), strong organizational skill and self-initiative. Experience in data collection, organization, analysis and delivery of information preferred. Must be highly organized, able to prioritize and balance multiple projects simultaneous, work independently as well as in a team, and exercise good judgment. Performs duties independently and initiates judgment in handling a variety of programmatic issues. **Exemption Status** Nonexempt **Compensation Detail** $26.71 - $39.82 / hour. Education, experience and tenure may be considered along with internal equity when job offers are extended. **Benefits Eligible** Yes **Schedule** Part Time **Hours/Pay Period** 40 **Schedule Details** Tuesday - Thursday, 20 hours per week. *Position is onsite for first 6 months. Once fully trained hybrid is an option. **Weekend Schedule** N/A **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Oneida Her **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
    $26.7-39.8 hourly 18d ago
  • Evening GED Instructor

    Summit Academy o i c 4.1company rating

    Minneapolis, MN jobs

    SUMMARY/PURPOSE The GED Instructor plays a crucial role in guiding adult learners to successfully achieve their GED certification. This position is responsible for instruction and curriculum development, including the creation of engaging lesson plans. This position will teach all four core subjects of the GED Exam: Language Arts, Social Studies, Math, and Science, with a specialization in Language Arts and Social Studies. The Instructor will also focus on student support and engagement, providing individualized assistance and fostering retention. Additionally, they will manage key administrative responsibilities, such as tracking progress and maintaining accurate records. The role also encompasses classroom management, ensuring an inclusive and effective learning environment in both in-person and online settings. The ideal candidate is a dedicated educator committed to student success and making a meaningful impact. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Instruction & Curriculum Development Teach and Facilitate Learning: Deliver interactive, engaging instruction to adult learners in both classroom and virtual settings. Tailor teaching to accommodate diverse learning styles and academic levels, ensuring that all students have the tools they need to succeed. Lesson Planning: Develop comprehensive lesson plans in line with GED standards, focusing on core subjects like math, science, social studies and language arts. Incorporate various teaching methods to address the unique needs of adult learners, using visual aids, group activities, and digital resources to enhance understanding. Best Practices & Innovation: Implement evidence-based teaching strategies and stay updated on educational technologies that promote student engagement and retention. Adapt your teaching approach to address the specific needs of the adult education environment. Customized Study Plans: Work closely with students to create individualized study plans based on their specific academic challenges and goals. Use assessments to identify areas for improvement and provide additional support or resources to ensure their success. Student Support & Engagement Build Connections: Foster a supportive and inclusive environment where students feel valued, respected, and motivated to reach their goals. Develop meaningful connections with students by understanding their backgrounds, aspirations, and learning challenges. Monitor Progress: Regularly assess student performance through quizzes, tests, and other evaluation methods. Provide constructive feedback and actionable insights to guide students toward continuous improvement. Mentorship: Serve as both an instructor and a mentor, offering guidance not just in academics but in overcoming life challenges that may impact their education. Help students develop strategies for managing their time, handling stress, and balancing school with other responsibilities. Administrative Responsibilities Recordkeeping: Keep detailed and accurate records of student progress, including attendance, assessment results, and individual growth. Ensure that all records comply with program and institutional requirements. Meetings & Development: Attend and actively participate in staff meetings, training sessions, and professional development workshops. Collaborate with colleagues to share strategies, discuss challenges, and improve teaching methods. Reporting: Prepare and submit reports as required by the GED Program Manager. Ensure all documentation is completed on time and reflects the program's goals and compliance standards. Classroom & Virtual Management Learning Environment: Create a positive, engaging learning environment in both in-person and virtual formats. Set up the classroom and virtual platforms to facilitate interaction, collaboration, and student participation. Technology Integration: Effectively use technology such as Zoom, Canvas, and other digital learning platforms to enhance the learning experience. Integrate multimedia tools, videos, and other digital resources to keep students engaged and connected, whether they are in the classroom or learning remotely. Conflict Management: Address and resolve any issues in the classroom or online environment in a constructive and respectful manner. Foster a space where students feel comfortable, supported, and able to focus on learning. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge in GED-level reading and language arts, social studies, math and science concepts. Ability to effectively teach diverse learners with varying abilities and backgrounds. Excellent verbal, interpersonal, and presentation skills. Proficient classroom management and organizational skills. Strong decision-making, problem-solving, and time management skills. Ability to work collaboratively in a dynamic, fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to use complex databases to track student data. Preferred experience with platforms such as CampusVue, SID, Canvas, or Zoom for virtual instruction. SUPERVISORY RESPONSIBILITY None. WORK ENVIRONMENT This job operates in a professional office and classroom environment. This role routinely uses standard office equipment such as, computers, phones, photocopiers, filing cabinets and fax machines. The work environment may include remote work-from-home opportunities in a virtual classroom environment. PHYSICAL DEMANDS This position requires the individual to remain in a stationary position for long periods of time while instructing or doing desk work. The person in this position will frequently operate a computer and other office productivity machinery, such as calculators, copy machines, and printers. The person in this position constantly communicates with students while teaching, and must be able to exchange accurate information in these situations. POSITION TYPE AND EXPECTED HOURS OF WORK This is a part-time, non-exempt position under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay for hours worked in excess of 40 in any one work week. Days and hours of work are Monday through Thursday, 4:00 p.m. to 9:00 p.m., and Saturday, 8:00 a.m. to 1:00 p.m. This position requires working evenings and weekends. Additional changes in hours may occur to meet the requirements of this position. TRAVEL This position requires limited travel. REQUIRED EDUCATION & EXPERIENCE Bachelor's degree (preferably in English, Math, Science, Social Studies, adult basic education, or related field). At least one year of experience teaching adults. Active/Current Minnesota Teaching License. PREFERRED EDUCATION & EXPERIENCE Master's degree (preferably in English, Math, Science, Social Studies, adult basic education, or related field). More than 2 years of teaching experience. Experience teaching online with Canvas, Google Classroom, and/or Zoom Experience with CampusVue, Campus Nexus, or SID data systems. OTHER DUTIES Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice. AAP/EEO It is the policy of Summit Academy OIC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Summit Academy OIC will provide reasonable accommodations for qualified individuals with disabilities. BENEFITS Generous PTO Policy, Including 10 Annual Paid Holidays and 1 Floating Holiday 401(k) Eligibility After Working 250 Hours within the First 3 Months of Service
    $54k-64k yearly est. Auto-Apply 28d ago
  • MCP Client Relationship Manager - Central

    Mayo Clinic Health System 4.8company rating

    Rochester, MN jobs

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The primary responsibility of the Client Relationship Manager is to develop and maintain the relationship between Mayo Clinic and the client. The Client Relationship Manager leads strategy discussions with the client and develops an account plan that defines client success and the path to achieve that success. This effort includes interacting with and facilitating conversations with C-suite, physician, and account liaisons for all needs of both strategic account leadership and tactical execution of deliverables for respective accounts. The incumbent will be expected to fully understand the products/services as part of the assigned programs or Mayo Clinic Platform more broadly. A successful Client Relationship Manager will also have the necessary emotional intelligence to successfully navigate collaborations and drive advancements in strategic priorities for the clients. This will include interfacing with other Mayo Clinic Platform teams, managing go-live and onboarding activities, and resolving issues. The Client Relationship Manager will be engaged early in the development of the relationship between the client and Mayo Clinic, interfacing with the Prospecting, Due Diligence, Sales, and Implementation teams to ensure a solid foundation is established to enable a successful long-term relationship. During the onboarding process, the Client Relationship Manager will be established as the primary point of contact between the client and Mayo Clinic. As a result, the Client Relationship Manager is responsible for promoting and instilling Mayo Clinic's core values within the relationship. The Client Relationship Manager will continue as the primary point of contact throughout the relationship to ensure overall alignment with strategy. The Client Relationship Manager will report regular status updates to Mayo Clinic Platform and the client and is accountable for accurate billing / timely payment of invoices. Must be able to effectively manage time and priorities across multiple clients. The Client Relationship Manager will be expected to manage client expectations and to promote and coordinate professional services to deliver value add solutions to the client. Key success metrics: client satisfaction, client retention, product utilization, revenue growth, expense management, and maintaining account management discipline. Candidate must live within one of the following states to be considered: Ohio, Indiana, Illinois, Michigan, Wisconsin, Minnesota, Iowa, Missouri, Kansas, Nebraska, South Dakota, North Dakota. Qualifications Bachelor's degree in business administration, Sales, Marketing, Management, Healthcare, or related field with 3 years of experience in account management, client/customer service or sales within the healthcare, or health-related business OR master's degree in business administration, Sales Marketing, Management, Healthcare, or related field with 1 year of experience in account management, client/customer service, or sales within healthcare or health-related business. Proven success interacting with all levels of key decision-makers both externally and internally to meet client and organizational needs. Excellent oral and written communication skills to effectively facilitate meetings, deliver presentations, craft proposals, and communicate clearly and succinctly. Must be proficient in English Exemption Status Exempt Compensation Detail $105,352 - $147,400 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, Business Hours 100% Remote. 20%+ travel This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Weekend Schedule Not Applicable International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Julie Melton
    $105.4k-147.4k yearly 6d ago
  • Head Start Coordinator

    Mahube-Otwa 3.9company rating

    Detroit Lakes, MN jobs

    Job DescriptionDescription: MAHUBE-OTWA is seeking an experienced and passionate Head Start Coordinator to lead our Head Start - Health Services Program. We are looking for an inspiring leader with strong management skills to oversee and elevate our Health Services. In this role, you will coordinate and supervise the delivery of comprehensive health, nutrition, education, and family support services to children and families in our Head Start program. You will ensure the highest quality of care and support, while maintaining full compliance with agency and program policies, Head Start Performance Standards, DCYF, CACFP requirements, and the Whole Family Approach. Pay: $27.99 - $29.51 Schedule: Non-Exempt, Full Time, 40 hours/week, Monday - Friday, Year-round position with reduced hours (32) in the summer Remote Work: Partially Remote, Travel within service area required Location(s): Detroit Lakes, MN preferred other locations in 5 county service area may be considered Program(s): Head Start Program Benefits: Health & Dental Insurance, Vision, Short Term Disability, Long Term Disability, Life Insurance, Retirement Plan, Holiday Pay, PTO and more… Why join the MAHUBE-OTWA family? Be part of our team of passionate, purpose-driven colleagues who believe in our Agency values - Client Focused, Community Minded and Resourceful. Help us achieve our Mission to empower people to achieve self-sufficiency. Make a lasting impact in the fight against poverty and homelessness. Make a difference in the lives of others. Help us deliver tangible results that empower people and strengthen our communities. EEO Statement: MAHUBE-OTWA is an Equal opportunity Employer (EEO) and Affirmative Action (AA) Employer. We recruit, select, hire, transfer, promote, demote, layoff, discipline, terminate, recall, compensate, and train without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, or status with regard to public assistance. We take affirmative steps to ensure that all of our company's employment practices are free of discrimination. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. A COMPLETED AGENCY APPLICATION IS REQUIRED as well as 2 work related letters of reference. Please add references to your application or send separately to *************. Complete the application on our website WWW.MAHUBE.ORG/APPLY-NOW Requirements: Four (4) year degree (BA or BS) in area to be coordinated (health, education, or family services or a combination of education and experience. Five years of experience in delivery of comprehensive services for children ages birth-5 years old and families including planning, organizing, and supervisory skills; or a demonstrated ability to fulfill the job responsibilities. Knowledge of health, nutrition, family systems, early childhood development, and developmentally appropriate practices. Must be able to make decisions relating to program operations. Knowledge and ability to develop an effective working relationship with partners. Must possess strong organizational and interpersonal relationship skills as well as the ability to be resourceful, flexible, adaptable, and demonstrate commitment. Must be able to communicate effectively both orally and in writing. Must be able to train parents and staff with the ability to express/exchange ideas and provide instructions to clients, the public or other employees. Must be able and willing to make home visits First Aid and CPR certification required. Must possess a valid Driver's License, vehicle insurance, good driving record and willingness to use personal vehicle in the course of employment. Background clearance required. Maintain positive attitude, exhibit professionalism and respect in working and communicating with Head Start staff, families, children and community partners. Work to develop a positive team approach to meeting the needs of children and families.
    $28-29.5 hourly Easy Apply 19d ago
  • Content Strategist-Remote

    System One 4.6company rating

    Saint Paul, MN jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment. **Duties & Responsibilities** + Editorial strategy & governance + Develop, implement, and maintain overarching editorial strategy and governance model across owned channels + Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives + Partner with Brand and Campaign teams to draft and execute content strategies + Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans + Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration + Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities + Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels + Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments + Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals + Content planning & operations + Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels + Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity + Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met + Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions + Performance & reporting + Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement + Contribute to insights that inform ongoing improvements to social content and strategy + Support cross-functional requests from other departments, ensuring timely delivery and brand alignment **Skills & Qualifications** + Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision + Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality + Skilled at managing input and alignment across multiple stakeholders + Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives + Deep understanding of how content performs across web, social, and owned platforms + Ability to interpret engagement data to refi ne editorial direction and inform strategy + Thrives in a fast-paced, evolving environment where priorities shift quickly + Team-oriented mindset with the ability to collaborate cross-functionally **Education & Experience** + Minimum of 7 years of experience in editorial strategy, content marketing, or communications + Proven experience managing multi-channel content programs + Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows + Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management + Possess an entrepreneurial attitude and a genuine passion for the Web3 space **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $77k-109k yearly est. 24d ago
  • Intern - Experience Analyst - Summer 2026

    Lumen 3.4company rating

    Saint Paul, MN jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **About Lumen's Internship Program** Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today! Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers. Hear from previous interns on the impact this program has had on their career. CLICK HERE! (************************************************************************* **The Role** Intern must be available to work full time (40 hours/week) during the 10-week program. + **Program Dates:** May 29 - August 7, 2026. + **Location** : This position is fully remote / work from home in the continental US. + **Work Authorization** : US Work Authorization required for this role. Individuals requiring sponsorship are not eligible. Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made. **The Main Responsibilities** The intern will focus on delivering insights that strengthen our Experience Transformation strategy. They will analyze customer feedback, identify key friction points, and develop recommendations that make it easier, faster, and more strategic for customers to engage with Lumen. Their work will enable us to go higher and wider in accounts, drive value realization, and position Lumen as a trusted partner in delivering outcomes that matter. Main Responsibilities: + **Partner Experience** - Includes establishing a 'voice of' partner listening program; mapping key milestones in the partner journey; and improving tools and processes within the partner ecosystem. + **Customer Experience** - Includes customer advocacy, engagement and curating a seamless customer experience through journey mapping and omni-channel communication strategies. + **Employee Experience** - Focused on employees in the Acceleration & Growth team (AGT), including enhancing seller productivity, automating customer success processes, and improving partner processing tools. + **Insights & Innovation** - Customer listening through surveys and 'voice of' initiatives, as well as analysis of customer journey orchestration analytics. **What We Look For in a Candidate** **Required qualifications** + Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship. + Graduating August 2026 - May 2027 + Preferred fields include but not limited to: Marketing, Marketing/Business Analytics, Consumer Behavior, Data Science, or related programs **Proficiency and understanding of:** + Microsoft tech stack - Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint **Preferred qualifications:** + Excellent written and verbal communication skills + Strong problem-solving and analytical skills + Enjoys collaboration and works well in team environment + Takes initiative and ownership of projects/initiatives, seeks out growth opportunities + Comfort interacting with different levels of leadership and presenting solutions + Works to think of creative solutions to challenging problems, unafraid to ask questions + Ability to multitask while working in fast-paced environment + Customer-first mindset **Compensation** Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role. **Hourly Based Pay Range:** Min: $26/hour Max: $38/hour **What to Expect Next** Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application. Application & Interview Timeline + **October** - First-round interviews with top, qualified candidates + **November** - Interview panel with work team + **December** - All Summer 2026 offers will be extended by end of month Requisition #: 340270 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $26-38 hourly 60d+ ago
  • Director of Technology Communications

    Lumen 3.4company rating

    Saint Paul, MN jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen Technologies is transforming from a legacy telecom provider to a trusted network for AI, and we're seeking a bold, strategic communications leader to help tell that story. The Director, Technology Communications, will be responsible for shaping and driving the company's external communications strategy around technology innovation and digital platforms. You will oversee a team of 3 experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership to position Lumen as a leader in secure, high-performance digital networking for the AI economy. **Location** **The role is based in Denver, Seattle, or San Francisco; however, we are open to remote work for the right candidate. There may be travel involved in this role up to 20% for business purposes.** **The Main Responsibilities** + Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our digital innovation reputation, and amplify the voice of our product development teams, collaborating closely with Product & Technology, Legal, Marketing, Network Communications, and Internal Communications to advance the company's priorities and elevate its position as a digital network services leader. + Lead with a deep understanding of digital technology and a strong storytelling track record-and the confidence to partner with chief technology officer and product development teams to develop communications that are credible and impactful, from discovery to development to market rollout, whether that means engaging at a highly technical level or translating complex digital platforms for broader audiences. + Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries. + Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts. + Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities. + Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives. + Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment. + Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly. **What We Look For in a Candidate** + Bachelor's degree in communications, journalism, public relations, or related field. + At least 10-15 years of experience in external communications, with working knowledge of media relations, technology communications, or telecom, preferably in a leading technology company. + Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels. + Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with technology media. + Sound knowledge and understanding of artificial intelligence, digital platforms, and telecom, especially in the areas of technology, innovation, and B2B impact. + Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality. + Ability to think strategically and creatively, and adapt to changing situations and priorities. + Team player with a collaborative and proactive approach to work. + Proven leadership skills, with experience managing and mentoring a team. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340815 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $164k-218.7k yearly 8d ago
  • Linux Unix Systems Administrator

    Lumen 3.4company rating

    Saint Paul, MN jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance. Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects. **Location** This position is Work From Home from any US-based location. **US Citizenship or Permanent Residency/Green Card is required for consideration.** **The Main Responsibilities** **Admin Responsibilities:** **System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely. **Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance. **Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation. **Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems. **Team Responsibilities:** As you integrate into the Team, you will begin to learn and participate in these team responsibilities: + Virtualization and cloud computing solutions + Implementation of innovative technologies, processes, and tools within voice environments + Deploy and support voice technologies in large-scale network environments + Application of network security, server operating systems, virtualization, and open-source platforms + Manage voice test platforms, ensuring robust simulation and validation environments + Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability + Collaborate on long-term voice platform and service strategy + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions **What We Look For in a Candidate** **Education:** + Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience) **Experience:** + 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization + Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system + In-depth knowledge of Oracle SQL and PostgreSQL database management + Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare + Skilled in troubleshooting and proactive problem resolution across diverse environments + Capable of managing multiple concurrent projects with shifting priorities + Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. **Location Based Pay Ranges:** **$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.** **$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.** **$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.** Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JS1 Requisition #: 340705 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 20d ago
  • Leave Program Analyst Associate

    Blue Cross Blue Shield of Minnesota 4.8company rating

    Eagan, MN jobs

    About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have The Leave Program Analyst Associate plays a vital role in driving the operational success of leave of absence (LOA), disability, and ADA accommodation programs. This position ensures compliance, consistency, and a positive employee experience through close collaboration with HR teams-including Employee Relations, HRIS, Benefits, and Payroll-as well as our Third-Party Administrator. The ideal candidate brings a strong interest in Human Resources, with a focus on safety, total absence management, disability, and workers' compensation administration. Your Responsibilities: Administer leave and accommodation programs, supporting employee well-being and ensuring smooth, compliant processes. Respond to inquiries regarding STD, LTD, FMLA, ADA, and workers' compensation with clear, accurate, and empathetic communication via email, phone, and case management systems. Coordinate with HR and Third-Party Administrator to ensure timely and accurate processing of payroll, leave, and accommodation transactions. Proactively gather real-time data and statistics, analyze trends, and identify actionable insights for process success and decision-making. Manage workflow events and data entry using systems like Workday and other HR platforms. Provide administrative support including inbox management, mailing, filing, and case documentation. Assist LOA Specialist, Employee Relations, HR Business Partners, and leaders with leave, return-to-work, accommodations, and workers' compensation cases. Conduct user acceptance testing (UAT) and participate in audits to ensure system and program effectiveness. Contributes to cross-functional workgroups focused on improving leave and accommodation programs Perform other duties as assigned. Required Skills and Experience 2+ years' related experience or Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field. All relevant experience including work, education, transferable skills, and military experience will be considered. Advanced proficiency in Microsoft Excel (pivot tables, xlookup, charts, etc.). Strong verbal and written communication skills with the ability to explain moderately complex topics clearly. Excellent organizational skills and attention to detail; ability to manage competing priorities. Demonstrated ability to work effectively with others, establish and maintain strong working relationships throughout the organization and within the team. Uphold strict confidentiality and privacy standards, including HIPAA compliance. Preferred Skills and Experience Interest in Human Resources with a focus on absence management, disability, and workers' compensation. Basic knowledge of HIPAA, ADA, and federal/state/local leave laws. Basic accounting skills. Experience with TeamDynamix (TDX) or similar case management software. Experience with Workday or similar HRIS systems. Curiosity and comfort working at the intersection of people and data. Role DesignationHybrid Anchored in Connection Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote. Compensation and Benefits$60,000.00 - $67,500.00 - $83,100.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job. We offer a comprehensive benefits package which may include: Medical, dental, and vision insurance Life insurance 401k Paid Time Off (PTO) Volunteer Paid Time Off (VPTO) And more To discover more about what we have to offer, please review our benefits page. Equal Employment Opportunity Statement At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic. Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: **********************************. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
    $60k-67.5k yearly Auto-Apply 60d+ ago
  • Project Coordinator - Executive Creative Support

    Mayo Clinic Health System 4.8company rating

    Rochester, MN jobs

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The Project Coordinator supports planning, execution and delivery of projects by managing timelines, operational communications, documentation, and cross-functional coordination. This role ensures projects stay organized, on track, and aligned with team goals by facilitating collaboration across creative, communications, and operational teams. The coordinator also documents and manages all phases of the creative process to support efficient workflow, accuracy, and timely delivery Key Responsibilities: * Coordinate project schedules, deliverables, meetings, and workflows across cross-functional teams. * Track progress, flag risks, and help resolve issues to keep projects on time and within scope. * Maintain project documentation, status reports, and communication plans. * Facilitate collaboration between team members, stakeholders, and external partners. * Organize assets, manage intake requests, and support project prioritization. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Qualifications Requires a bachelor's degree in a related field; or a high school degree plus 5 years of relevant work experience. Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies. Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit. Must be able to work effectively in a collaborative, academic environment that thrives on teamwork and collegial relationships. Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality. Preferred Skills & Qualifications: * 2-4 years of experience in project coordination, project management, operations, or related roles. * Strong organizational skills and attention to detail, with the ability to manage multiple projects in a fast-paced environment. * Proven ability to work cross-functionally with creative, communications, technical, and operational teams to support aligned project execution. * Skilled in documenting and managing the full creative process-from intake through delivery-to ensure clarity and accountability. * Experience using Workfront or similar project management platforms to track timelines, workflows, approvals, and resources. * Effective communicator with strong interpersonal and collaboration skills. Exemption Status Nonexempt Compensation Detail $27.44 - $37.04 / hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Business hours. Evening hours as business needs dictate. This position is 100% remote; can work from anywhere from the U.S. Travel to Mayo Clinic Rochester, MN required as business needs dictate. Weekend Schedule Weekends as business needs dictate International Assignment Yes Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Maggie Kramer
    $27.4-37 hourly 2d ago
  • Regional EH&S Manager

    Lumen 3.4company rating

    Richfield, MN jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Regional EH&S Manager II position helps plan, develop, and manage the implementation of the environment health and safety (EH&S) function including programs, initiatives, projects and resources within an assigned geographic region for a global telecommunications service provider. The position reports to the Manager EH&S. The Regional EH&S Manager is responsible for implementation of the company's environment health and safety compliance and risk reduction policies and practices, managing the EH&S function and day-to-day support requirements for all company operations and locations within a geographic area of responsibility. This position is responsible for contributing to the development and implementation of elements of EH&S management systems to achieve the department's and organization's stated objectives. The Regional EH&S Manager successfully manages projects to meet established quality, schedule, and budget requirements of stakeholders. **Work Location** This is a hybrid-remote opportunity open to candidates located in the **Minnesota Twin Cities Metro** area. **The Main Responsibilities** + Leads implementation (and may contribute to development) of elements of EHS management systems + Performs incident response and management including incident investigations, root cause analysis, development and implementation of corrective action plans, and related documentation and communication. + Support the planning and implementation of EHS loss prevention programs and projects necessary to control exposures to losses such as occupational injuries and illnesses, environmental contamination and property damage in assigned states. + Performs facility and operational EH&S reviews to identify deviations from regulatory or company requirements and collaborates with stakeholders to identify options for corrective action. + Delivers EH&S training + Leads and/or participates in Safety Committees + Manages all EH&S compliance and related activities included data management in geographical areas of responsibility including but not limited to requirements under OSH Act, Clean Air Act, Clean Water Act, Safe Drinking Water Act, RCRA, CERCLA, NEPA, TSCA, EPCRA, Oil Pollution Act, including related requirements promulgated by local or state agencies. + Provides subject matter expert support to other team members or organizations on one or more EH&S related topics + Trains and mentors less experienced EH&S professionals + Takes the lead on making decisions and projects after consulting with their manager + Other duties as assigned **What We Look For in a Candidate** Experience as an EH&S professional or similar position preferably in the communications industry. Professional certifications preferred. Ability to work effectively with diverse teams and build trust with EH&S stakeholders, strong analytical and problem-solving skills, with the ability to manage and prioritize multiple projects. Excellent attention to detail and ability to follow through to project completion. Ability to organize and conduct effective training and education programs. Effective communication, negotiation and presentation skills. Ability to effectively interact with all levels of internal and external business partners. Creativity in resolving unique and challenging business problems. Ability and willingness to travel. **Required** Bachelor's degree with 10-20 years of EHS experience 5-15 years of experience in telecommunication networks **Preferred** Master's Degree with 8-18 years of EHS experience Professional credentials in the field of EH&S (e.g. ASP, CSP, CHMM, CIH) **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-AF1 \#LI-Remote Requisition #: 340447 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $91.3k-121.7k yearly 2d ago
  • Principal Data Scientist

    Lumen 3.4company rating

    Saint Paul, MN jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Provide technical direction in the creation, delivery, and integration of multiple and moderately complex software solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish current and future use of the practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. **Location** This is a work from home position within the US. **The Main Responsibilities** + Lead development and deployment of Enterprise AI applications leveraging both supervised and unsupervised learning techniques + Design, implement, and optimize Retrieval-Augmented Generation (RAG) pipelines for AI-driven apps + Utilize Vector Databases and Knowledge Graphs to enhance AI applications in underwriting, claims processing, and customer engagement + Develop data pipelines for ingestion, transformation, and storage to support AI workloads + Design and implement scalable solutions using cloud-based AI platforms such as Azure AI Foundry or AWS Bedrock + Implement AIOps best practices, including CI/CD for model training, validation, deployment, and monitoring + Develop generative AI models for personalized customer experiences and automation of complex decision-making processes + Apply natural language processing (NLP) techniques to analyze and extract insights from unstructured data sources + Optimize AI models for performance, scalability, and reliability in enterprise environments + Conduct architecture design reviews and performance tuning for AI/ML applications + Work cross-functionally with business and technology teams to identify AI-driven opportunities and define strategies + Ensure compliance with ethical AI principles, model governance, and data privacy regulations **What We Look For in a Candidate** + Bachelor's or master's degree in computer science, Software Engineering, Artificial Intelligence, Machine Learning or Data Science + 7+ years of enterprise-scale experience in designing, implementing, and deploying AI/ML models + 7+ years of experience working with cloud-based AI platforms, including Azure AI Foundry and AWS Bedrock + 7+ years of experience in implementing both supervised and unsupervised learning techniques in real-world applications + Strong problem-solving skills and a deep understanding of statistical and mathematical principles + Strong experience in natural language processing (NLP) and generative AI applications + Expertise in AIOps, model lifecycle management, and AI model deployment at scale + Proficient in Python and related libraries and SQ + Fluent in one or more object oriented languages like C#, C++, Scala, Java, and scripting languages like Python or Ruby + Experience working with advanced AI frameworks such as LangChain, LlamaIndex, and Hugging Face transformers is preferred + Hands-on experience with Gen AI, RAG pipelines, Vector Databases, and Knowledge Graphs + Experience in the Telecom industry, particularly in Network or Orchestration + Familiarity with Azure OpenAI, LLM fine-tuning is preferred + Familiarity with agile software delivery methodologies such as Scaled Agile **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LP1 Requisition #: 339933 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $66k-85k yearly est. 60d+ ago
  • Program Specialist - St. Paul, MN

    Mothers Against Drunk Driving 4.3company rating

    Saint Paul, MN jobs

    Job Description Organize and implement all aspects and technical portions of core and supplemental underage drinking and drunk driving prevention programs for targeted populations at the State and Local level. Responsible for all program administration including regular liaison and reporting, achievement of established performance objectives, development of programs to achieve objectives and adherence to all program and/or grant policies and guidelines. This is a remote position that does require the selected candidate to reside in the general St. Paul area. The salary for this position is $45,000 annually. RESPONSIBILITIES Ensure that goals and objectives as designated by MADD management and/or the grantor are achieved by developing and designing events targeted to accomplish specific objectives and providing marketing and outreach of the program to community agencies. Ensure that grant proposals include MADD's program directives. Manage the implementation and logistics of adult drunk driving prevention and underage drinking prevention programs through the design and facilitation of training programs at the State and Local level. Organize and host orientation meetings, evaluation meetings, facilitator training and facilitation of parent workshops and student presentations. Source and recruit volunteers, as needed, for applicable programs. Provide training, guidance, support and motivation to volunteers and staff by conducting training meetings, telephone coaching and on-site assistance. Maintain tracking and data collection of programs and/or grant results, financial reports, and the progress for evaluation and improvement. Identify areas that are not fully utilizing the resources available and ensure assistance is provided in a timely manner. Participate in the implementation of National program evaluation measures. If applicable - Support organizational fundraising efforts by meeting assigned revenue goals, conducting prospect research for potential partners, soliciting financial or in-kind contributions, and assisting with the planning and execution of fundraising/special events. Perform other duties as assigned. QUALIFICATIONS Bachelor's degree in related field such as Human Services or equivalent experience. One to two years' experience in work with the implementation of community awareness, education, partnership and youth programs specifically related to community health. Previous experience working with programs or grant administration helpful. Spanish a huge plus. Travel and flexible hours are required. Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment. Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language. Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments. Strong work ethic with the ability to maintain a high activity level. Must have exceptional internal and external customer service orientation. Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. Ability to maintain social, ethical, and organizational standards in job related activities, at work and in the community. Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued PTO 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Educational Assistance Maternal and Paternal Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply To be considered please click on the 'apply now' blue button
    $45k yearly 10d ago
  • Development & Community Engagement Manager - Minneapolis, MN

    Mothers Against Drunk Driving 4.3company rating

    Minneapolis, MN jobs

    Job Description Reporting to the Regional Executive Director, the Development and Community Engagement Manager will be a strategic, relational, and mission-driven to lead fundraising growth, cultivate supporters, and strengthen regional partnerships across Minnesota, North Dakota, and South Dakota. This role will drive donor engagement, corporate partnerships, and event revenue while elevating MADD's visibility and impact across the Upper Midwest. This is a remote position, which requires the selected candidate to reside in the Minneapolis, MN general area. The salary for this position pays $70,000. RESPONSIBILITIES Lead and execute development strategies to achieve annual revenue goals across MN/ND/SD Build and steward relationships with donors, corporate partners, foundations, and key stakeholders Grow and manage donor pipelines, with emphasis on corporate sponsorships and individual giving Conduct prospect research and cultivation strategies to expand major donor opportunities Ensure meaningful donor stewardship, recognition, and impact communication Represent MADD at community events, coalition meetings, and partner engagements Build and maintain relationships with corporations, schools, law enforcement, healthcare systems, and civic organizations Serve as a regional ambassador for the mission, delivering presentations and building partnerships that advance awareness and support Develop and execute localized donor and event communications, including email, social media, and media outreach Partner with National Marketing to support brand and campaign alignment Manage regional social media channels and produce engaging mission-driven content Serve as a spokesperson for MADD at the direction of the Regional Executive Director, including handling media interviews and inquiries Performs other duties as assigned. QUALIFICATIONS Bachelor's degree in Nonprofit Management, Marketing, Communications, or related field 3 years of nonprofit fundraising and/or community engagement experience Demonstrated success securing and stewarding corporate partnerships and donors Strong written and verbal communication skills, with comfort presenting publicly Experience managing multiple priorities in a fast-paced environment Strong networking and relationship-building skills with community leadership presence Analytical thinker with a proactive, problem-solving mindset Mission-driven with empathy for victims, survivors, and families impacted by impaired driving Ability to work evenings and weekends when required for events and community engagement Proficiency in CRM systems (Salesforce preferred), Microsoft Office, and digital platforms Self-starter with the ability to work independently and collaboratively across teams BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + 3% employer matching 4 weeks Vacation 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Tuition Reimbursement Maternity/Paternity Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply: Please provide resume to our hiring team via the APPLY button below #zr
    $70k yearly 30d ago
  • Pharmacy Services Revenue Analyst

    Fairview Health Services 4.2company rating

    Minneapolis, MN jobs

    The Financial Analyst of Pharmacy Services Revenue Integrity supports pharmacy services financial performance across the delivery system through financial reporting, data analysis financial planning, contract proposal evaluations, claims payment accuracy reconciliation and pharmacy payer contract liaison activities. The Financial Analyst extracts and validates data from various information systems and provides actionable information and recommendations through advanced analytics to assist leaders in managing financial performance. This is a remote position Job Expectations: Analysis * Analyzing proposals by monitoring payment variances, identify revenue and cost trends. * Track contract performance against projections. * Tracking and updating of all third party payer fee schedules, internal charge masters, and payer contracted payment methodologies. * Reviews charge levels against third party payer contracts, summarizes findings and communicates results to manager and the revenue integrity team. * Administer revenue capture analysis and report by validating reimbursement and investigating claims. * Assist manager in third party payer reimbursement appeals. * Analyze reimbursement for payer appeals opportunities and manage communication with payers. * Support manager in tracking top contracts, top lines of business and payer mix * Ad-hoc reporting to identify third party payor populations as needed by leadership. * Review reconciliation of claims activity identifying payment discrepancies and summarize results to Manger, Revenue Integrity Operations Team for action. * Analyze trends to assess efficiency of business activities and recommend plan adjustments or other improvement measures to manager. * Effectively utilizes multiple systems and applications, such as dispensing systems, spreadsheets, and graphic packages to assemble, manipulate and/or format data and reports. * Assist in all revenue integrity operations activities to optimize support and collaboration within Revenue Integrity team. Research * Maintain up to date knowledge through attending educational workshops and reviewing publications. * Develop subject matter expertise for reimbursement and contracting databases such as Inmar. * Research common third party and health plan claim processing information to ensure accuracy in reporting using payer portal and pharmacy newsletters. * Participates in meetings and revenue integrity projects with internal and external customers. Organization Expectations, as applicable: * Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served * Partners with patient care giver in care/decision making. * Communicates in a respective manner. * Ensures a safe, secure environment. * Individualizes plan of care to meet patient needs. * Modifies clinical interventions based on population served. * Provides patient education based on as assessment of learning needs of patient/care giver. * Fulfills all organizational requirements * Completes all required learning relevant to the role * Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. * Fosters a culture of improvement, efficiency and innovative thinking. * Performs other duties as assigned Minimum Qualifications to Fulfill Job Responsibilities: Credentials: N/A Required Education * Bachelor's Degree (B.A. or B.S.) Analytics, Finance, HealthCare Administration or HealthCare Insurance, Accounting, Business Management Experience * 1 - 3 years related experience in financial analysis - preferably with insurance company/payor including both Pharmacy Benefit Manager (PBM) and Health Plan or health care provider system. * Proficient in Microsoft Suite applications such as Excel, Access, PowerPoint, Word Preferred Experience * 2 - 4 years experience in health care organization or health insurance company preferred License/Certification/Registration * Certified Pharmacy Technician preferred but not required. Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $64k-79k yearly est. Auto-Apply 27d ago
  • IT Systems Engineer - Remote

    Mayo Clinic 4.8company rating

    Rochester, MN jobs

    **Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** Under general supervision and guidance, the IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Expected to contribute to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic Produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. Develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. **Qualifications** A Bachelor's degree and training/experience in IT technology; OR an Associate degree plus 3 years of demonstrated technical experience. A high school diploma and 5 years of demonstrated IT technical experience at a large, complex organization like Mayo may be considered in lieu of the degree.Experience working in healthcare technology. Bachelor's degree in computer science, information systems, engineering or related field; Master's degree in a relevant technical discipline helpful. MCSE, CCNA, or other IT related certifications. Qualified candidates should have knowledge of system design principles, software development methodologies, project management methodologies, and some computer programming and/or system support experience. Exposure to managing both custom developed and vendor-supplied applications helpful. Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. A working knowledge of the following is preferred: Client/Server application architecture, Clustering, VB and scripting tools; MS SQL Server, Oracle, My SQL, DB2 or Sybase; Web Architecture including HTML, JavaScript, Active Server Pages (ASP), PHP; Network topologies and protocols e.g. IEEE 802.3, 802.11a/b/g, 802.1x, TCP/IP; SAN, NAS, virtualized storage environments. Proficient verbal and written communication skills using English. Experience in system hardware design, ordering, configuration, testing and implementation of large projects. **Exemption Status** Exempt **Compensation Detail** $86,632 - $121,347 / year **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Monday - Friday 8am - 5pm. **Weekend Schedule** Occasional weekends and evening coverage will be required. Participation in 24 x 7 on-call rotation also required. **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Shelly Weir **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
    $86.6k-121.3k yearly 5d ago

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