People Operations Advisor
Opswat job in Tampa, FL
Are you ready to help shape how HR Shared Services operates in the Americas? OPSWAT is building a modern HR Shared Services model that combines human expertise with smart automation and AI to make HR faster, more accurate and more personal. Joining us now means you'll be part of a small, high-impact team that's shaping how HR support looks across the Americas for years to come.
In this role you won't just follow processes - you'll help us design and refine them, use new tools to automate routine tasks, and experiment with AI-driven insights that improve onboarding, case handling and compliance. You'll work closely with global colleagues, gain exposure to cutting-edge HR systems and data frameworks, and see the direct impact of your ideas on thousands of employees.
What You Will Be Doing
Own Tier-2 HR case resolution and regulatory processing for the Americas. You'll execute higher-complexity lifecycle tasks, ensure pristine employee data across TriNet, BambooHR, and Greenhouse, and deliver required filings (EEO-1, AAP data, California Pay Data, Colorado FAMLI, BLS). You will also manage sensitive items like I-9s, immigration/work permits, leaves/ADA, and bonus letter administration-working closely with Centers of Excellence, Payroll, Legal, and Regional HR.
Recruitment Coordination
Schedule interviews for qualified candidates as directed by recruiters.
Assist with preparation of offer letters.
Run background checks
On/Off-boarding & Employee Data
Create new hire records in TriNet and BambooHR; validate Greenhouse handoff and upload all start documents.
Manage pre-start communications (new hire and manager) and Buddy assignment confirmations.
Process I-9 (and E-Verify if applicable) and complete BambooHR onboarding tasks.
Execute offboarding tasks in BambooHR and collect exit interview feedback.
Enter job changes (promotions/demotions/reporting changes) in BambooHR/TriNet with proper documentation.
Comp Cycles & Letters
Administer KPI/bonus payments (data entry and quality checks) and generate/upload bonus letters.
Leaves & Immigration
Coordinate LOA/ADA: manage employee communications, maintain leave calendars for payroll, and update records.
Support immigration/work permits: case tracking, document collection, and vendor coordination.
Compliance, Audits & Reporting
Run data-integrity audits across TriNet, BambooHR, and Greenhouse; investigate and correct discrepancies.
Partner on data security, privacy, and protection audits; maintain evidence, logs, and remediation tracking.
Prepare datasets/filings for: EEO-1, Affirmative Action Plan reporting, California Pay Data Reporting, Colorado FAMLI reporting, and the BLS Survey.
What We Need From You
3-5+ years in HR Operations/Shared Services (Tier-2 or equivalent).
Hands-on with TriNet, BambooHR, and Greenhouse; strong HR data/reporting skills (Excel pivots/lookups; BI a plus).
Working knowledge of I-9, EEO-1/AAP, California Pay Data, Colorado FAMLI, BLS, ADA/LOA, and basic immigration processes.
Experience with background checks and secure handling of PII; strong privacy mindset.
Excellent written communication; comfort with templates and employee/manager communications.
Bachelor's degree or equivalent experience.
Tools & Environment
TriNet, BambooHR, Greenhouse, Checkr and immigration vendors, DocuSign or similar e-signature tool.
Ticketing/case system
Auto-ApplySite Risk & Due Diligence Manager, Risk and Resiliency
Austin, TX job
Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments.
You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules.
The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management.
Key job responsibilities
- Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments.
- Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes.
- Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies
- Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities.
- Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
#DCPD_Delivery
BASIC QUALIFICATIONS- 5+ years of technical program or project management experience
- Bachelor's degree in an engineering or scientific discipline, or equivalent experience
- Multidisciplinary concept/preliminary design experience
- Background in civil engineering, architecture, environmental sciences, or similar technical disciplines
PREFERRED QUALIFICATIONS- Experience leading technical workstreams for infrastructure projects
- Licensed professional engineer/Architect with accredited institute, or equivalent technical certification
- Master's degree in an engineering or scientific discipline, or equivalent experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Systems Engineer, Client Engineering
Austin, TX job
Our team owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience. We are looking for Systems Engineer with a mac OS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale mac OS infrastructure deployments, keep reading.
In this role, you and your team will directly influence the mac OS end-point management at Amazon. You will use native AWS services, external 3rd party services and DevOps patterns to manage a growing fleet of mac OS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands-on position where your daily activities will range from new system development to supporting the customers that depend on your services. You will use AWS products and DevOps patterns to build the next generation of mac OS-based management tools.
Key job responsibilities
· Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the mac OS clients
· Embrace the AWS ecosystem and drive innovation on top of it
· Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team
· Translation of complex functional and technical requirements into detailed architecture and design
· Working with others on the engineering team to participate in day-to-day development activities, contributing to architecture decisions, participating in designs, design reviews, and implementation.
· Build services that can scale across hundred of thousands clients used by Amazonians worldwide
· Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.
· Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.
A day in the life
Review change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments, documenting issues and collaborating with the security team. Prepare and execute deployment plans, starting with non-critical systems. Monitor deployments, troubleshoot issues, and make necessary adjustments. Respond to urgent configuration problems as they arise. Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem-solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies.
BASIC QUALIFICATIONS- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in systems engineering
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
- 5+ years of engineering work managing large-scale services experience
PREFERRED QUALIFICATIONS- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
- Experience working in 24/7 production environment
- Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
- 7+ Years mac OS administration at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Aviation Maintenance Technician
Los Angeles, CA job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time.
There are also opportunities for job growth and advancement, training, and working with many of the industry's most talented aviation professionals. Starting pay is $44.06 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job, absent undue hardship. Please contact Accommodations@aa.com should you wish to request an accommodation.
Technical Functions
Service aircraft, including but not limited to, mechanical work involved in the dismantling, disassembly, overhauling, repairing, fabricating, assembling, welding, checking, repairing, replacing, testing, adjusting, installing, and erecting all parts of airplanes required to maintain airworthiness of aircraft and their components
Conduct scheduled maintenance inspections
Certify for the quality of own workmanship (i.e., that it is in accordance with the proper maintenance manuals and references)
Connect/remove ground power and ground start units
Push out/tow aircraft and perform guideman functions
AMT Work Conditions - General Functions
Perform inspections in extreme environmental conditions, including extreme heat (over 100° Fahrenheit), extreme cold (below 32° Fahrenheit), rain, sleet, wind, and snow
Perform duties that require general safety awareness (e.g., when working in an area with moving vehicles)
Perform duties that require use of personal protective equipment (e.g., wearing fall protection while working at heights, wearing respirators while working around fumes and vapors)
Perform duties in conditions that are dirty (e.g., dirt, dust, grime)
Perform work in confined, tight, or awkward spaces
AMT General Functions
Sign mechanical flight releases and/or airworthiness releases
Maintain knowledge of and use manuals, supply/parts catalogs, minimum equipment lists, and general maintenance manuals
Ensure forms, records, reports, and other work-related paperwork are completed properly
Perform Foreign Object Debris (FOD) walks
Clean work area
Request parts
American Airlines General Functions
Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays
Perform all functions in accordance with safety procedures and policies
Complete job-relevant trainings
Adhere to government regulations (e.g., DOT, FAA, TSA)
Adhere to company policies, procedures, and performance standards
Receive assignments and follow instructions from supervisor or Crew Chief, as applicable
Coordinate with other employees and stakeholders in order to accomplish work tasks
Wear uniforms as required by company policy
Use relevant electronic systems to complete work
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED
Valid driver's license
Ability to read, write, fluently speak and understand the English language or language native to geographical location.
Airframe and Power Plant License required.
Must be willing to work outdoors in any weather conditions in accordance with Company Safety Guidelines.
Must be willing to work extra hours when there are operational needs, such as weather delays.
Ability to work rotating shifts including weekends, holidays, and days off.
Reports to work on a regular and timely basis.
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA).
Must be able to secure appropriate airport authority and/or US Customs security badges.
This job is subject to the Department of Transportation (DOT) drug and alcohol testing. Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two-year period. Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines, and Opiates.
Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Sr. Category Sourcing Manager, AIS-SC Networking
Cupertino, CA job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
If you are an experienced professional with a passion for technology and hungry for driving change and impact at a Global scale you might be a fit for the Amazon Web Services (AWS) procurement team. Come armed with your knowledge for a position where you will own, build, and run technology sourcing and operations and engage with multiple business and engineering partners to drive plans and execution to satisfy the demanding needs of a high growth industry impacting markets worldwide. This is a great opportunity for someone who thrives on optimizing operations, driving results and who wants to be accountable for a significant impact.
AWS Infrastructure Sourcing and Procurement team is looking for an experienced Sr. Technical Sourcing Manager to be part of the Networking team to lead strategic sourcing, technology road mapping, industry enabling and related project execution for optical modules for our growing Infrastructure. A Sr. Technical Sourcing Manager in the Networking Category is a thought leader responsible for developing Sourcing Strategies and clear action plans to drive the lowest total cost of ownership fueling the exponential growth across our Data Centers as we meet and exceed customer demand. In this role you will lead internal engagements across Supply Chain, Engineering and Business organizations while diving deep into the technologies and operations both from a product and Supply Chain perspective. You will analyze trends involving the industry players - vendors, customers, and technology to develop strategies to reduce cost, minimize risk, protect continuity of supply, and utilize emerging opportunities, allowing AWS to meet and exceed its goals.
General Work Activities
· Create strategic sourcing plans for a business unit, department, or project to satisfy internal clients
· Take action and advise business partners to reduce costs that are focused on supply base, creating greater efficiencies and economies of scale
· Own the analysis of the spending patterns for savings opportunities through the category and become a subject matter expert for the verticals with which you are engaged
· Ensure priorities are handled effectively by modifying plans and actions in your area of accountability
Key job responsibilities
Lead sourcing engagements and sourcing teams in opportunity identification and RFIs where appropriate
· Develop negotiation strategies to deliver against business objectives and achieve sustainable relationships with suppliers
· Analyze and determine opportunities to leverage and consolidate the supply base using system level tools and techniques
· Evaluate supplier core competencies and competitive positioning using industry cost models
· Review and approve a comprehensive list of suppliers for bid processes developed by analyzing the industry to understand trends and competitive positioning, ensuring system activation of the best possible supply base
· Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions
· Influence suppliers' manufacturing processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations by leveraging the growth of Amazon's spend
· Manage Supplier Relationships and establish yourself as a primary business contact for key suppliers
Travel required, approximately 20%
A day in the life
You will be working closely with several business partners to manage the Networking Silicon business on a day to day basis, but will be heavily focused on mid and long-term technology sourcing strategies. You will partner closely with a very capable hardware engineering teams to devise sourcing and technology development plans to launch next generation networking hardware based on the silicon platforms you source. This will include interactions with hardware development teams, network design and deployment engineering teams, finance, legal, and others. You will also manage working and executive level supplier relationships with multiple silicon suppliers. You will be heavily focused on roadmap planning and execution against a technology migration strategy. You will work with closely with peers from your immediate core category team (GSM and PLM) to drive and execute a well-rounded category strategy (GCM = You, GSM = Global Supply Manager, PLM = Product Lifecycle Manager). You will leverage your expertise to build supplier relationships and architect agreements to support AWS' growing network. You will make responsible sourcing decisions that consider customer security, time to market, technology benefit, quality and cost.
About the team
The Networking team is made up of global category managers (Procurement), supply chain managers (Supply Chain), and product lifecycle managers (Lifecycle) who manage the broad base of networking suppliers and internal amazon initiatives that help build the AWS cloud. We drive supply continuity, technology development and adoption, cost optimization, and internal supply chain systems development for networking categories (switches, optics, cables, DWDM, branded OEM, and strategic silicon). We are located throughout multiple regional hubs in the united states and work with suppliers and business partners globally. We are a mix of industry experts and those aspiring to grow our industry expertise. We all bring something valuable to the table from our unique backgrounds; we highlight and celebrate our diverse backgrounds and leverage them to our collective benefit as a team.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience explaining complex technical concepts to various business and technical audiences
- Experience presenting to both technical and non-technical executive audiences
PREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience working in the Networking industry with products such as Routers, Switches and Switch ASICs
- Experience with Networking operating systems and protocols
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Activity Security Representative
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Activity Security Representative I to join our team in the El Segundo, CA area.
The Activity Security Representative's primary function is to provide multi-disciplined security support to a customer's facility and organization. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but not limited to:
Classification reviews of inbound and outbound correspondence
Assist in the maintenance of a document accountability database and associated correspondence.
Perform destruction of classified materials and process magnetic media for accountability
Reproduction support for classified materials
Maintain various daily logs for a variety of administrative functions associated with document control and the processing of inbound data and outbound data transfer files.
Assist with researching, processing, filing, and maintaining inbound and outbound visit notices.
Assist in the preparation of facility access control badges. Escort facility visitors and maintains associated logs. Conduct entry and exit inspections.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of experience will be considered in lieu of degree.
2+ years of related experience.
1+ years of experience with SCI programs.
Familiarity with the SIMS database
Must Complete JPAS training within six months of starting on contract if performing SCI personnel security functions.
Must be familiar with security policy/manuals and the appropriate and other guiding policy documents.
Preferred Qualifications:
1+ years of experience with SAP programs.
Must complete the DoD SAPCO approved SAPNP training.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)
Joint Access Database Environment (JADE) training.
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%
The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations.
Must be able to exchange accurate information in these situations.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
Sustaining Manufacturing & Logistics Specialist
Palo Alto, CA job
Cognizant is a leading provider IT and BPO services, providing critical initiatives to a variety of global clients. The Hardware Operations team is a part of a high profile client project that provides interactive panoramas from positions along many streets in the world. Hardware Operations is responsible for building, testing, deploying, and maintaining imagery hardware and sensors used on different platforms. This dual-role position is responsible for both the operational logistics and the sustaining manufacturing engineering support for imagery collection equipment. It involves managing the product lifecycle through inventory coordination, equipment movement, and stock control, while also supporting the manufacturing process to ensure quality, yield, and timely implementation of engineering changes. Please note that this role is based in Palo Alto, CA. Only local candidates will be considered.
Role Responsibilities
Manufacturing Sustaining & Engineering Support
BOM & ECR Management:
Understand and define the requirements of basic Bills of Materials (BOM) for assemblies and subassemblies.
Submit Engineering Change Requests (ECR) and New Part Requests (NPR).
Production Transactions:
Generate Assembly Complete (AC) and 'Dekit' orders for assemblies and sub-assemblies at the Contract Manufacturer (CM).
Quality Support:
Assist in monitoring manufacturing process yields and test fallout rates.
Support engineers in basic Root Cause Analysis (RCA) for recurring production issues.
Documentation:
Collect and organize Return Material Authorization (RMA) data related to manufacturing failures.
Maintain the inventory overview of failed/repaired units.
Inventory and Logistics Coordination
Standard Moves:
Manage all inbound and outbound CM shipments, ensuring operational readiness and setup support.
Process ticket requests and manage service ticket creation and monitoring in collaboration with the Logistics workflow team.
Equipment Movement:
Support in fulfilling imagery collection equipment movement requests (domestic and international) through the product lifecycle, keeping in mind country-specific regulations.
Inventory Audits & Control:
Assist with annual physical inventory counts in collaboration with the CM.
Review inventory data, identify discrepancies, and perform necessary audits or reconciliations.
Support stock management, scheduled stock count, and forecasting activities
Desired Skills & Experience
A bachelor's degree is preferred, but a High School diploma will be accepted with enough relevant experience.
2-5 years of combined experience in logistics/inventory and manufacturing/sustaining engineering roles.
2 years of experience with Hardware Operations
Proficient in ERP and MES (Manufacturing Execution Systems).
Supply Chain & Logistics: Experienced in logistics, vendor management, and warehouse operations.
Familiarity with stock management, forecasting principles, and spreadsheet applications.
Knowledgeable in manufacturing processes, quality control methodologies, and problem-solving techniques (e.g., Root Cause Analysis - RCA, Failure Mode and Effects Analysis - FMEA).
Excellent interpersonal and communication skills, with the ability to operate and communicate effectively
Hourly Rate and Other Compensation:
The annual salary for this position is between $80,000 - $99,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Information Technology Assurance Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Personnel Security Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA.
The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide day to day PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Build and Maintain tracking spreadsheets/databases for customer PERSEC activities.
Provide support for the security awareness and education programs.
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative.
Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions.
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information.
Receive and/or transmit classified visit requests as necessary to meet customer needs.
Minimum Qualifications:
Bachelor's degree; an additional 4 years of related experience might be considered for a degree.
6 + years of related experience.
4 + years of relevant SCI or SAP experience.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a Counterintelligence polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Warehouse Specialist (Bilingual Mandarin)
Burbank, CA job
Employment Type: Fulltime
Pay Rate: $22-25/hour
Hours: 5:30am-3pm or 4pm-12:30am PST (might need to work overtime or during the weekends)
***Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers/clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support. ***
Key Responsibilities:
Assistant supervisors with operations of DSPs, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities for consistency and reliability.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution, and cost control.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.
Requirements:
Bachelor's degree or equivalent
Strong leadership, analytical, and decision-making skills.
Able to perform under pressure in fast-paced environments
Benefits:
7 PTO days
5 Paid Sick Leave Days
6 Paid Holidays
401K 100% Matching up to 2%
50% Medical insurance, 100% Dental and Vision Insurance
Content Author - CMS
Sunnyvale, CA job
Austin, TX or Sunnyvale, CA
As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools.
Working closely with different cross functional teams and EPMs,
Experience on localization, you'll implement requested updates to web content.
Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience.
You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
Patient Experience Representative
Cutler Bay, FL job
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
Field Application Engineer
San Jose, CA job
This is a well-established power technology company with a strong presence across the United States and a workforce of more than 1,000 employees nationwide. For decades, the organization has been a leader in developing advanced power solutions that enable innovation in industries such as computing, telecommunications, aerospace, defense, automotive, and industrial systems.
The company is known for its deep technical expertise in high-performance power electronics, delivering products and solutions that address demanding requirements for efficiency, density, and reliability. With a strong commitment to research and engineering excellence, the organization invests heavily in innovation and collaborates closely with customers to solve complex power system challenges.
Job Summary
Senior Field Applications Engineer to support advanced power solutions across a variety of market opportunities. This role involves working closely with business development and customer service teams to provide pre- and post-sales support, including product selection, installation assistance, and system troubleshooting. The ideal candidate will enjoy customer-facing responsibilities and technical problem-solving in a dynamic environment.
Key Responsibilities
Provide technical expertise on power architectures and solutions to both technical and business stakeholders.
Collaborate with business development teams to support both direct and channel sales opportunities.
Capture technical requirements for customer systems and serve as a liaison with internal engineering teams.
Support the sales cycle by establishing and maintaining strong customer relationships.
Conduct schematic reviews, product evaluations, and technical seminars.
Respond to incoming technical inquiries via phone and email.
Deliver product training to sales representatives and partners.
Travel 30-50% to engage with customers and support field activities.
Preferred Qualifications & Skills
Bachelor's degree in electrical engineering or related field.
5-7+ years of experience in power electronics applications engineering, power supply design, or similar roles
Strong background in analog design principles.
Hands-on electronics technician skills.
Excellent verbal and written communication abilities.
Ability to work independently and in cross-functional teams.
Equal Opportunity Employer
This company is committed to fostering an inclusive and diverse workplace, prohibiting discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other legally protected status.
Microbiology Lab Technician -- GOEDC5693186
Pleasanton, CA job
Execute a variety of simple to complex microbiological laboratory experiments in collaboration with other technicians and scientists to support the business.
Collaborate with scientists to collect, evaluate, and present data to inform teams to enable project decisions.
Pursue constant improvement and innovation of techniques to drive efficiency and enhanced capabilities within the microbiology laboratory.
Manage the microbiology laboratory in collaboration with other technicians through laboratory upkeep, maintenance, and ordering all equipment and supplies.
Grow professionally through learning new laboratory techniques, gradually developing expertise in specific areas related to businesses and products, and gaining visibility through engaging in project discussions, presentations, etc.
Maintains an active and engaged presence in the micro community. Is aware of current basic scientific trends and advances.
Contributes to the operating principles and best practices of this group and serves as the expert micro voice by working safely and with the highest integrity.
Contributes to knowledge management practices with standardization and consistency.
Ability to effectively network internally and externally.
Excellent communication skills with ability to present critical information.
Ability to collaborate cross-functionally with individuals in a wide variety of disciplines and backgrounds and build effective relationships.
Education:
Degree in Science ( Microbiology, Chemistry )
Scheduling Manager
Miami, FL job
THE COMPANY:
One of the Southeast's 100% employee owned, leading general contractors is undergoing significant growth in South Florida. With a diverse project portfolio and a pipeline of significant upcoming work, the company continues to expand its footprint. The firm is widely recognized for their employee-centric values, commitment to diversity and meritocratic culture, this is an opportunity to join a respected, employee-owned builder with strong financial momentum, and partner with project leaders.
THE POSITION:
The Project Scheduler will play a key role in planning, coordinating, and maintaining schedules for large-scale vertical construction projects, typically ranging from $40M to $100M. This position requires strong communication skills, technical scheduling expertise, and the ability to collaborate closely with project teams, designers, clients, and trade partners. This is a high-impact role supporting active and future projects in the Miami region, with long-term growth potential.
RESPONSIBILITIES:
Develop detailed construction schedules with input from project management, design partners, clients, and internal stakeholders.
Maintain, update, and analyze schedules throughout the project lifecycle, providing clear reporting and insights.
Perform cost and resource loading across planning, design, procurement, construction, and closeout phases.
Review schedules submitted by designers, contractors, and external partners to ensure accuracy and alignment.
Conduct time-impact analyses, evaluate delays, and recommend appropriate schedule adjustments.
Produce baseline schedules, monthly updates, narratives, and executive-level reporting.
Oversee schedule setup, compliance with internal standards, and process best practices across multiple projects.
Support risk assessment efforts and identify opportunities for schedule optimization.
REQUIREMENTS:
Minimum 5-7 years of experience as a construction scheduler.
Background in vertical construction on projects valued between $40M and $100M.
Proficiency in Oracle Primavera P6 and Microsoft Project.
Ability to interpret design and construction drawings.
Bachelor's degree in Engineering, Architecture, Construction Management, or a related field preferred.
WHY APPLY:
Opportunity to join a highly respected, employee-focused construction organization recognized nationally for workplace excellence.
Take on a critical scheduling role supporting major projects and long-term regional growth.
Access to clear advancement pathways within project controls and operations.
Collaborate with experienced, high-performing teams in a supportive and growth-oriented culture.
BENEFITS:
Competitive base salary + performance bonus.
Comprehensive medical, dental, and vision plans.
Life insurance, accident and critical illness coverage.
Generous PTO package including vacation, sick leave, holidays, and summer hours.
Employee Stock Ownership Plan (ESOP) and 401(k) with company match.
Additional perks such as tuition reimbursement, technology allowance, and financial wellness resources.
Project Control Specialist-- JASDC5661419
Fort Worth, TX job
Under general supervision, coordinates, leads, and trains entry-level staff on various project control activities while working closely with program managers, project managers, and project support staff within the assigned department. Provides technical input for the City's project control system (Primavera P6) that is utilized by various City departments, including developing, implementing, and recommending new reporting techniques within the P6 system in collaboration with project managers and IT personnel.
ESSENTIAL DUTIES & RESPONSIBILITIES
Leads, reviews, and trains entry-level project control staff members in work areas including proper project/program methods, scheduling, and cost/budget data.
Assists program managers and project managers in the development of scope, schedule, budget, and cost data for capital projects.
Assists in the creation of Work Breakdown Structures (WBS) and development of baseline schedules for capital projects; updates and maintains Critical Path Method (CPM) schedules and baseline project schedules.
Coordinates with consultants and contractors on development of schedules that meet requirements set forth in the schedule specifications; qualifies and apportions the effect of a delay or change.
Recommends continuous system expansion of Primavera P6 functionality utilization to enhance execution of project performance; defines and implements user skills and processes needed to develop and archive projects into the Primavera Cloud.
Develops project improvement techniques using feedback from project managers and uses improved techniques for reporting requirements including schedules, cost, earned value, and analytics.
Collaborates with the IT department to develop prototypes for automated systems to streamline scheduling and budget processes.
Reviews submitted baseline and progress schedules for compliance with City guidelines and analyzes schedules for reasonableness compared to project scope and progress.
Works with department project managers and program managers to evaluate schedule status and provide recommendations to address schedule deficiencies or expedite schedules.
Assists with the integration of schedule data with project cost data in the City's Capital Project Management System (CPMS).
Assembles and compiles schedule and cost data and inputs into the Project Controls Systems to ensure appropriate project status.
Monitors and reviews project controls data (schedule and cost) for capital projects.
Prepares status reports and other related project planning and control documentation; prepares CIP data for dashboards and project webpages.
Interfaces with program managers/project managers to define needs for changes to budgets and schedules and identification of variances from the original project plan; develops process improvement plans to meet department goals in utilizing the P6 system.
Prepares and develops customized reports for program managers/project managers and various City departments.
Participates in program and project status meetings and coordinates with other Project Controls Specialists and associated staff across the City.
Performs other related duties as required.
Adheres to assigned work schedule and ensures all behaviors comply with the City's Personnel Rules and Regulations.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of:
Project control principles, including scheduling and project cost management.
Developing and creating reporting formats in scheduling software; Primavera (P3 or P6) and Microsoft Project.
Project reporting systems (earned value as implemented by the city).
Capital Projects practices in the public and/or private sectors.
Office equipment including computers and Microsoft Office Suite.
Earned Value Management.
Skill in:
Analytical and critical thinking.
Organization and time management.
Computers and applicable software.
Interpersonal relations.
Negotiation.
Ability to:
Communicate clearly and effectively, both orally and in writing.
Prepare clear and concise reports.
Establish effective working relationships.
Minimum Requirements
Bachelor's degree in a related field such as planning, engineering, business administration, finance, or public administration and three years of experience working with project scheduling, cost estimating, and tracking in a capital project organization, including project management system (such as Primavera-P6) experience.
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Hayward, CA job
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
Business Systems Product Manager
Elk Grove, CA job
3 days a week on-site
About the Role
We're seeking a Business Systems Product Manager to join our client's Business Systems team. This role is responsible for leading the strategy, development, and optimization of internal business systems that support key functions such as billing, subscription services, and customer support. You'll collaborate cross-functionally to deliver scalable, user-centric solutions that drive operational efficiency and enhance customer experience.
Responsibilities
Own the product lifecycle for internal business systems, from discovery through delivery and iteration.
Partner with internal stakeholders to gather requirements, define use cases, and translate business needs into technical specifications.
Develop and maintain product documentation including epics, user stories, data flows, API interactions, and UI/UX requirements.
Prioritize and manage the product backlog in alignment with strategic goals.
Analyze product feedback to identify defects, enhancement opportunities, and areas for innovation.
Collaborate with business leadership to define product roadmaps and development priorities.
Act as a Product Owner in Agile ceremonies, driving sprint planning, reviews, and retrospectives.
Communicate product strategy, roadmap, and performance metrics to stakeholders and executive leadership.
Support product launch activities including demos, training, and support enablement.
Partner with third-party vendors to expand product capabilities.
Define and monitor product KPIs to measure success and inform future development.
Provide go/no-go decisions during release cycles.
Step in as a Business Analyst when needed to support project execution.
Minimum Qualifications
Bachelor's degree in a relevant field.
3+ years of experience in product management or product development.
2+ years of experience leading cross-functional teams.
Proven ability to conduct discovery sessions and translate insights into actionable requirements.
Hands-on experience with Agile methodologies, including backlog grooming and story writing.
Strong communication and presentation skills.
Preferred Qualifications
Experience with platforms such as Microsoft Dynamics, Zuora, and Drupal.
Familiarity with modern UI frameworks (e.g., Angular) and API-driven architectures.
Salary Target: $115-125k base + bonus
Wireless Network Engineer
San Jose, CA job
This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability.
Onsite Requirements
This role is onsite in Santa Clara, CA, requiring presence five days per week.
Responsibilities
Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist.
Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet.
Develop and maintain wireless architecture documentation including high-level and low-level designs.
Perform RF design, channel planning, and power tuning to optimize performance and capacity.
Lead wireless network deployments, upgrades, and ongoing optimization processes.
Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics.
Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies.
Qualifications
At least 5 years of relevant experience in wireless network design and deployment.
Proven expertise with Cisco Meraki and Juniper Mist wireless platforms.
Experience conducting wireless surveys and RF planning.
Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting.
Ability to develop detailed architecture documentation.
Familiarity with wireless monitoring and analytics tools.
Desired Skills
Experience with wireless capacity planning and performance tuning.
Knowledge of additional wireless security standards and network segmentation strategies.
Prior experience working in corporate, campus, or distributed environments.
Information Security Director
Opswat job in Tampa, FL
The Director of Information Security, reporting to the Head of IT, will ensure security requirements are consistently practiced, improve compliance with security standards and policies globally and own design and enforcement of global information security standards. You will have a broad technical background, a solid grasp of cloud technologies and the courage to most insistent advocate for security and privacy in the company.
What You Will Do:
Define network security, infrastructure hardening, monitoring, and breach detection infrastructure
Own global compliance with GDPR, ISO, SOC and CCPA and all data and security compliance issues.
Oversee internal and external IT audits, scans, vulnerability testing, and mitigation.
Design, implement and continuously update security requirements, policies and standards for all of OPSWAT, including privileged account access, management, control, and monitoring standards.
Manage secure, consistent change management and deployment practices in an enterprise environment.
Implement security awareness training programs.
Design and approve of platform, application, storage, network, virtualization, cloud and mobile security standards and methodologies.
Develop technical designs for a project to meet information security requirements based on approved security architectures/design patterns.
Develop, review, and approve the installation requirements for LANs, WANs, VPNs, routers, firewalls, and related network devices.
Perform additional duties as assigned.
What You Should Have:
Bachelor's degree in Technology, Legal, Computer Science/Engineering, Cyber security, or related field/experience.
7+ years of working experience in an cloud environments.
4+ years of experience in cyber security.
Deep understanding of AWS, Azure and GCP technologies and architecture. Experience implementing security both on premise and in AWS, Azure and GCP.
Inside-out knowledge of Microsoft security technologies, platforms and patterns.
Experience with security practices such as security incident response and risk management.
Experience in the design, development, implementation and operational support of critical solutions in large scale environments and organizations.
Knowledge and understanding of relevant legal and regulatory requirements related to GDPR, ISO, SOC and CCPA.
A passion for cyber security.
Excellent verbal and written communication skills with a wide variety of audiences including technologists, executives, business partners and IT team members.