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Optical assistant skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Dr. Todd Peabody,
Dibby Bartlett
Optical assistant example skills
Below we've compiled a list of the most critical optical assistant skills. We ranked the top skills for optical assistants based on the percentage of resumes they appeared on. For example, 15.4% of optical assistant resumes contained patients as a skill. Continue reading to find out what skills an optical assistant needs to be successful in the workplace.

15 optical assistant skills for your resume and career

1. Patients

Here's how optical assistants use patients:
  • Worked under independent doctor of optometry doing pretesting, and assisting patients for examinations.
  • Performed preliminary tests for patients and entered findings and pertinent data into computer.

2. HIPAA

Here's how optical assistants use hipaa:
  • Demonstrated knowledge for HIPAA Privacy and Security Regulation by appropriately handling patient information.
  • Contacted insurance companies for confidential medical and payment information within HIPAA standards.

3. Computer System

Here's how optical assistants use computer system:
  • Called insurances to bill them, from desk reception, answer phones , made appointments and documented all in the computer system
  • Operated financial computer systems and furnished company owner with A/P liability summaries and cash flow reports that were accurate and user-friendly

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how optical assistants use data entry:
  • Organized data entry, ordered processing and maintained inventory control.
  • Greet and offer assistance and information to patients, Data entry, Processing and verifying 3rd party insurance information.

5. Customer Satisfaction

Here's how optical assistants use customer satisfaction:
  • Scheduled appointments and ensured customer satisfaction.
  • Drive profitable sales and customer retention while providing high customer satisfaction.

6. Telephone Inquiries

Here's how optical assistants use telephone inquiries:
  • Answered all incoming telephone inquiries using proper etiquette.
  • Answer telephone inquiries, take pizza orders and make pizza.

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7. Appointment Scheduling

Here's how optical assistants use appointment scheduling:
  • Arranged appointment scheduling with clients and answered multiple phone lines.
  • Filed insurance and performed front desk duties including appointment scheduling, and answering telephone.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how optical assistants use customer service:
  • Recognized for outstanding customer service, attendance, and punctuality, and offered permanent job placement after probationary period.
  • Served as Receptionist and Optical Assistant in addition to providing excellent customer service.

9. Eye Care

Eye-care is the proper attention given to the eye on a regular basis to keep it safe and healthy. It's also the special treatment given to it when it's injured or has some defects. Eye care treatments are handled by opticians, optometrists, and ophthalmologists while the other form of eye care is done by the individuals themselves by eating healthy, and avoid staring at electronic screens for a long time.

Here's how optical assistants use eye care:
  • Provided complete patient eye care, refraction and eyeglass and contact lens distribution services.
  • Have maintained certification and am currently the only certified optician at Nora Eye Care.

10. Front Desk

Here's how optical assistants use front desk:
  • Assisted front desk with scheduling appointments, patient check in/out, patient pretesting and filing insurance.
  • Front desk receptionist, scheduling appointments, checking insurance and optical insurance billing, taking payments.

11. Eye Exams

Here's how optical assistants use eye exams:
  • Scheduled and confirmed appointments for eye examinations.
  • Welcomed patients and prepared and conducted preliminary eye exam before the option.

12. Patient Appointments

Here's how optical assistants use patient appointments:
  • Answered incoming phone calls, scheduling patient appointments and verified insurance coverage and eligibility.
  • Worked in a busy optometrist practice scheduling and confirming patient appointments.

13. Insurance Benefits

Here's how optical assistants use insurance benefits:
  • Processed and verified of third party insurance information and explained insurance benefits to clients.
  • Verify Insurance benefits and co-pays, check patients in, schedule appointments and any follow up appointments as needed.

14. Patient Charts

Here's how optical assistants use patient charts:
  • Prepare patient charts/refile charts upon completion.
  • Prepared patient charts accurately and neatly Maintained strict patient confidentiality

15. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how optical assistants use hippa:
  • Maintained patient confidentiality in accordance with HIPPA guidelines.
  • Adhere to privacy policy HIPPA.
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What skills help Optical Assistants find jobs?

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What optical assistant skills would you recommend for someone trying to advance their career?

Dr. Todd PeabodyDr. Todd Peabody LinkedIn profile

Clinical Associate Professor, Associate Dean, Indiana University

Consider formal business training in programs like the one that we have established here at IU in partnership with the Kelley School of Business. Whether you plan to own a business or just manage your own finances, financial literacy and business acumen can help set you apart and give you a leg up on the competition. There is no better investment than an investment in yourself especially with skills and training that is immediately applicable.

What type of skills will young optical assistants need?

Dibby BartlettDibby Bartlett LinkedIn profile

President, Opticians Association of America

To enter the field of opticianry in the future, a young graduate will be glad they have a strong grasp of math and science skills and an ability to work with their hands. Additionally, customer service skills are always important, as we are interested in fashion and medical knowledge. Opticianry is such a diverse field, and it encompasses so many areas, which is why it is so interesting!
Do you want to know more?
Read more about what experts have to say about optical assistant

List of optical assistant skills to add to your resume

Optical assistant skills

The most important skills for an optical assistant resume and required skills for an optical assistant to have include:

  • Patients
  • HIPAA
  • Computer System
  • Data Entry
  • Customer Satisfaction
  • Telephone Inquiries
  • Appointment Scheduling
  • Customer Service
  • Eye Care
  • Front Desk
  • Eye Exams
  • Patient Appointments
  • Insurance Benefits
  • Patient Charts
  • Hippa
  • Insurance Verification
  • Insurance Claims
  • Insurance Eligibility
  • DR
  • Exam Rooms
  • EMR
  • Insurance Coverage
  • Medical History
  • Patient Care
  • Optical Prescriptions
  • Vision Tests
  • Visual Fields
  • Insurance Billing
  • Medicaid
  • RX
  • Medical Billing
  • Patient Education
  • VSP
  • Eye Measurements
  • Insurance Authorizations
  • Insurance Payments
  • Bank Deposits
  • Auto Refractor
  • Lens Selection
  • OCT
  • Field Testing
  • Close-Out Procedures
  • Phone Lines
  • Suit Client
  • Simple Bookkeeping

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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