Optical dispenser job description
Updated March 14, 2024
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Example optical dispenser requirements on a job description
Optical dispenser requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in optical dispenser job postings.
Sample optical dispenser requirements
- High school diploma or equivalent
- State Optical Dispensing License
- Experience with optical equipment and tools
- Knowledge of optical prescription and lenses
- Ability to perform basic mathematical calculations
Sample required optical dispenser soft skills
- Excellent communication and interpersonal skills
- Customer-service oriented
- Detail-oriented and organized
- Ability to work in a fast-paced environment
- Team player and ability to work independently
Optical dispenser job description example 1
Henry Ford Health System optical dispenser job description
Responsible for interpreting the ophthalmic spectacle prescription and the eyewear order to properly deliver, adjust, and repair eyewear.
PRINCIPAL DUTIES AND RESPONSIBILITIES
+ Responsible for inspecting the eyewear and the coordinated order prior to delivery Dispense eyewear using the E.A.R.N. for Dispensing process methodology.
+ Responsible for knowledge of each dispensing tool, its use, and ability to use it properly
+ Responsible for properly fitting eyewear to the patient's face through various frame adjustments
+ Responsible for explaining the care and maintenance for the eyewear to the patient, including recommending HFO cleaning regimens
+ Responsible for processing the delivery of the eyewear order in the software program
+ Responsible for performing proper frame and lens repairs
+ Trouble-shoot vision, lens, and frame issues including verifying prescription, base curves PD's, segment heights, visual acuity and adjusting face form
+ Responsible for communicating the preferred lens family of products and the benefits of each Responsible for knowledge of various frame materials in order to properly adjust and repair them
+ Process remake orders and properly apply vision insurance coverage
+ Responsible for neutralizing and verifying the spectacle prescription in the eyewear through the use of auto and manual lensometry.
+ Receive eyewear orders into the software program and manage delivery status reports
+ Assist with placing patient's eyewear orders as needed.
EDUCATION & EXPERIENCE
+ High school diploma or G.E.D required.
+ Previous computer experience and basic math skills preferred.
+ Previous customer service, hospitality, or retail experience preferred.
+ Previous dispensing/optical experience preferred.
+ Must be able to walk, bend and stand for extended periods of time.
+ Completion of all required training courses as directed by Henry Ford OptimEyes.
WORKING CONDITIONS
+ Works in retail optical environment.
+ Requires evening and weekend hours.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation's oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region's
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan's fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
PRINCIPAL DUTIES AND RESPONSIBILITIES
+ Responsible for inspecting the eyewear and the coordinated order prior to delivery Dispense eyewear using the E.A.R.N. for Dispensing process methodology.
+ Responsible for knowledge of each dispensing tool, its use, and ability to use it properly
+ Responsible for properly fitting eyewear to the patient's face through various frame adjustments
+ Responsible for explaining the care and maintenance for the eyewear to the patient, including recommending HFO cleaning regimens
+ Responsible for processing the delivery of the eyewear order in the software program
+ Responsible for performing proper frame and lens repairs
+ Trouble-shoot vision, lens, and frame issues including verifying prescription, base curves PD's, segment heights, visual acuity and adjusting face form
+ Responsible for communicating the preferred lens family of products and the benefits of each Responsible for knowledge of various frame materials in order to properly adjust and repair them
+ Process remake orders and properly apply vision insurance coverage
+ Responsible for neutralizing and verifying the spectacle prescription in the eyewear through the use of auto and manual lensometry.
+ Receive eyewear orders into the software program and manage delivery status reports
+ Assist with placing patient's eyewear orders as needed.
EDUCATION & EXPERIENCE
+ High school diploma or G.E.D required.
+ Previous computer experience and basic math skills preferred.
+ Previous customer service, hospitality, or retail experience preferred.
+ Previous dispensing/optical experience preferred.
+ Must be able to walk, bend and stand for extended periods of time.
+ Completion of all required training courses as directed by Henry Ford OptimEyes.
WORKING CONDITIONS
+ Works in retail optical environment.
+ Requires evening and weekend hours.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation's oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region's
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan's fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
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Optical dispenser job description example 2
Kaiser Permanente optical dispenser job description
Under direct supervision, measures patient facial features, adjusts eyeglass frames, and assists patients in selecting optical
items to conform to corresponding optical prescriptions and established procedures.
Essential Functions:
- Patient Procedures and Activities: Assemble patient education materials.
- Assist provider in patient examinations and procedures.
- Consult with provider concerning procedures and patient condition.
- Complete patient forms and records.
- Laboratories: Clean work area.
- Attach temples to frames.
- Cut lenses to specified size and shape.
- Fit finished lenses into frames.
- Handle computer printouts.
- Inspect lenses and eyeglasses to verify correct processing of prescription.
- Investigate lost, misplaced or incorrectly filled prescription orders.
- Package eyeglasses in containers for courier pick up.
- Refine shape of lenses by smoothing edges.
- Adjust patient eyeglass frames.
- Assist patient in selecting optical items.
- Examine eyeglasses from laboratory.
- Make minor repairs and adjustments to eyeglasses.
- Maintain optical supplies.
- Measure patient facial features.
- Receive and ship finished eyeglasses.
- Materials and Supplies: Fill request for equipment and supplies.
- Maintain and order supplies.
- Maintain records of material usage/inventory levels.
- Clear paper jams and performs routine maintenance.
- Operate copier equipment.
- Administrative and other:
- Collect and compile cumulative data and statistics.
- Maintain department logs.
- Answer telephones and take messages.
- Orient and train new or less experienced personnel.
- Serve as resource person to co-workers by answering procedural questions and assisting in problem solving.
- Locate personnel by paging system or beeper.
- Attend conferences, meetings and in-service training programs.
- Assume other activities and responsibilities from time to time as directed.
- Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Assists members with the selection of frames and lenses.
- Takes orders for eyewear and miscellaneous optical items.
- Dispenses and adjusts eyewear and Ophthamalic appliances, making minor repairs as required.
- Takes facial measurements of members to fit eyewear needs.
- Provides members with information regarding eyewear, product options and eyewear services.
- Manages and resolves member eyewear complaints.
- Creates and maintains neat, attractive and sales effective frame displays.
- Maintains departmental supplies including but not limited to frame inventory, eyeglass cases, tools and equipment for daily operations.
- Returns re-called frames/optical items by specified due dates.
- Inspects eyeglasses to insure conformance with prescribed/ordered specifications.
- Processes jobs in bench room.
- Contacts members, optical lab and clinics concerning eyewear orders and prescriptions.
- Determines member vision eligibility and benefits.
- Attends staff meetings and training s as required, maintaining current knowledge of all computer systems designated for the operation of the department.
- Establishes and maintain courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.
- May perform other duties as required.
Pay Grade: 24
Basic Qualifications:
• One (1) year of recent full-time optical dispensing experience which may include complete optical lab bench room work.
• High school diploma/ GED.
• Current knowledge of optical theory, practices and lab techniques-interpretation of prescription lenses/ products available and entire eyewear fabrication process including measure, fit, adjust and repair.
Preferred Qualifications:
• Certificate of completion in Optical Dispensing from an accredited Ophthalmic Optics school.
• ABO Certification.
Notes:
+ This is a call-in/on-call position, days and hours may vary.
+ Will involve every/other rotating weekends. Will involve the use of optometric pre-testing equipment and the use of optometric imaging equipment.
COMPANY: KAISER
TITLE: Optical Dispenser - On Call
LOCATION: Lancaster, California
REQNUMBER: 994249
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
items to conform to corresponding optical prescriptions and established procedures.
Essential Functions:
- Patient Procedures and Activities: Assemble patient education materials.
- Assist provider in patient examinations and procedures.
- Consult with provider concerning procedures and patient condition.
- Complete patient forms and records.
- Laboratories: Clean work area.
- Attach temples to frames.
- Cut lenses to specified size and shape.
- Fit finished lenses into frames.
- Handle computer printouts.
- Inspect lenses and eyeglasses to verify correct processing of prescription.
- Investigate lost, misplaced or incorrectly filled prescription orders.
- Package eyeglasses in containers for courier pick up.
- Refine shape of lenses by smoothing edges.
- Adjust patient eyeglass frames.
- Assist patient in selecting optical items.
- Examine eyeglasses from laboratory.
- Make minor repairs and adjustments to eyeglasses.
- Maintain optical supplies.
- Measure patient facial features.
- Receive and ship finished eyeglasses.
- Materials and Supplies: Fill request for equipment and supplies.
- Maintain and order supplies.
- Maintain records of material usage/inventory levels.
- Clear paper jams and performs routine maintenance.
- Operate copier equipment.
- Administrative and other:
- Collect and compile cumulative data and statistics.
- Maintain department logs.
- Answer telephones and take messages.
- Orient and train new or less experienced personnel.
- Serve as resource person to co-workers by answering procedural questions and assisting in problem solving.
- Locate personnel by paging system or beeper.
- Attend conferences, meetings and in-service training programs.
- Assume other activities and responsibilities from time to time as directed.
- Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Assists members with the selection of frames and lenses.
- Takes orders for eyewear and miscellaneous optical items.
- Dispenses and adjusts eyewear and Ophthamalic appliances, making minor repairs as required.
- Takes facial measurements of members to fit eyewear needs.
- Provides members with information regarding eyewear, product options and eyewear services.
- Manages and resolves member eyewear complaints.
- Creates and maintains neat, attractive and sales effective frame displays.
- Maintains departmental supplies including but not limited to frame inventory, eyeglass cases, tools and equipment for daily operations.
- Returns re-called frames/optical items by specified due dates.
- Inspects eyeglasses to insure conformance with prescribed/ordered specifications.
- Processes jobs in bench room.
- Contacts members, optical lab and clinics concerning eyewear orders and prescriptions.
- Determines member vision eligibility and benefits.
- Attends staff meetings and training s as required, maintaining current knowledge of all computer systems designated for the operation of the department.
- Establishes and maintain courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.
- May perform other duties as required.
Pay Grade: 24
Basic Qualifications:
• One (1) year of recent full-time optical dispensing experience which may include complete optical lab bench room work.
• High school diploma/ GED.
• Current knowledge of optical theory, practices and lab techniques-interpretation of prescription lenses/ products available and entire eyewear fabrication process including measure, fit, adjust and repair.
Preferred Qualifications:
• Certificate of completion in Optical Dispensing from an accredited Ophthalmic Optics school.
• ABO Certification.
Notes:
+ This is a call-in/on-call position, days and hours may vary.
+ Will involve every/other rotating weekends. Will involve the use of optometric pre-testing equipment and the use of optometric imaging equipment.
COMPANY: KAISER
TITLE: Optical Dispenser - On Call
LOCATION: Lancaster, California
REQNUMBER: 994249
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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Updated March 14, 2024
Updated March 14, 2024