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Optical dispenser skills for your resume and career

Updated January 8, 2025
1 min read
Optical dispenser example skills
Below we've compiled a list of the most critical optical dispenser skills. We ranked the top skills for optical dispensers based on the percentage of resumes they appeared on. For example, 47.0% of optical dispenser resumes contained american board as a skill. Continue reading to find out what skills an optical dispenser needs to be successful in the workplace.

9 optical dispenser skills for your resume and career

1. American Board

Here's how optical dispensers use american board:
  • Attended and successfully completed ophthalmology classes for certification of American Board of Opticians (ABO).
  • Carried an American Board of Opticians license.

2. ABO

Here's how optical dispensers use abo:
  • Study for passing of ABO testing to become license within 3 years of employment.
  • Provide training for ABO certification.

3. Insurance Coverage

Here's how optical dispensers use insurance coverage:
  • Billed insurance companies and checked insurance coverage.
  • Verified insurance coverage for vision benefits & entering all personal information in the database.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how optical dispensers use customer service:
  • Provide total customer service by setting appointments, provide product and services information, performed complete order processing.
  • Provide a high level of customer service to all and new patients.

5. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how optical dispensers use scheduling appointments:
  • Calendar management, scheduling appointments.
  • Assist guests with scheduling appointments, and selecting frame style with lenses options to meet their needs.

6. Optical Lab

Here's how optical dispensers use optical lab:
  • File vision insurance, order contact lenses, schedule appointments, and work in the optical lab edging lenses.
  • Prepared a work order that gives optical laboratories the information needed to fabricate lenses and mount lenses in frame.

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7. Insurance Claims

Here's how optical dispensers use insurance claims:
  • Conducted retail sales and general customer service responsibilities, including engaging and interacting with customers in order to manage insurance claims.
  • Performed clerical duties including entering insurance claims, taking phone calls, verifying insurance authorizations.

8. Patient Appointments

Here's how optical dispensers use patient appointments:
  • Scheduled patient appointments and communicated with patient via online, over the phone, and by mail.
  • General front-office duties including setup and confirmation of patient appointments, verifying insurance.

9. Frame Selection

Here's how optical dispensers use frame selection:
  • Educated and guided patients through lens and eyeglass frame selections.
  • Support and resolve numerous optical problems to satisfy patient visual needs utilizing the most current lens options and frame selections.
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List of optical dispenser skills to add to your resume

Optical dispenser skills

The most important skills for an optical dispenser resume and required skills for an optical dispenser to have include:

  • American Board
  • ABO
  • Insurance Coverage
  • Customer Service
  • Scheduling Appointments
  • Optical Lab
  • Insurance Claims
  • Patient Appointments
  • Frame Selection

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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