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Optician apprentice skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Dr. Todd Peabody,
Dibby Bartlett
Optician apprentice example skills
Below we've compiled a list of the most critical optician apprentice skills. We ranked the top skills for optician apprentices based on the percentage of resumes they appeared on. For example, 36.8% of optician apprentice resumes contained pos as a skill. Continue reading to find out what skills an optician apprentice needs to be successful in the workplace.

15 optician apprentice skills for your resume and career

1. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how optician apprentices use pos:
  • Maintained and ordered new inventory* Managed POS system
  • Handle all forms of payment while using a POS system.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how optician apprentices use customer service:
  • Work collaboratively to provide care and excellent customer service.
  • Provide quality customer service to customers purchasing eyeglasses and sunglasses

3. Patients

Here's how optician apprentices use patients:
  • Assisted patients with proper fitting and prescription interpretation.
  • Calmed upset/angry patients and rapidly solved problems.

4. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how optician apprentices use product knowledge:
  • Shared product knowledge with customers while making personal recommendations.

5. HIPAA

Here's how optician apprentices use hipaa:
  • Filed patient medical records; billed insurance; contacted insurance companies regarding patient insurance benefits, complied with all HIPAA policies.
  • Created and maintained patient files, following company and HIPAA policies regarding confidentiality.

6. Appointment Scheduling

Here's how optician apprentices use appointment scheduling:
  • Arranged appointment scheduling with clients and answered multiple phone lines.
  • Filed insurance and performed front desk duties including appointment scheduling, and answering telephone.

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7. Customer Satisfaction

Here's how optician apprentices use customer satisfaction:
  • Interact with the outside lab regarding manufacturing and quality issues, ensuring continuous quality improvement and customer satisfaction.
  • Scheduled appointments and ensured customer satisfaction.

8. Insurance Coverage

Here's how optician apprentices use insurance coverage:
  • Looked up customers insurance coverage to find out what benefits they had.
  • Verified customer's insurance coverage before all appointments.

9. Insurance Claims

Here's how optician apprentices use insurance claims:
  • Received and processed optical orders and processed insurance claims.
  • Scheduled appointments and managed insurance claims.

10. Computer System

Here's how optician apprentices use computer system:
  • Answer phones, make appointments for doctors and contact lens technicians, file records, and work with computer system.
  • Used computer system to process measurements and uniquely fitting each eyeglass to each customer.

11. Patients Needs

Here's how optician apprentices use patients needs:
  • Assessed patients needs and recommended appropriate products and/or modifications.
  • Help patients pick out glasses, fit glasses and help doctor with patients needs.

12. Frame Adjustments

Here's how optician apprentices use frame adjustments:
  • Frame adjustments for patient comfort and visual acuity.
  • Dispensed completed product to customer and performed necessary frame adjustments to ensure an accurate fit.

13. Lens Selection

Here's how optician apprentices use lens selection:
  • Assisted in frame selection, lens selection and started to work on obtaining my Optician certification.
  • Assist customers with frame and lens selection based off of their wants and optical needs.

14. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how optician apprentices use r:
  • Interacted with U of R, RIT & Kodak research departments for special testing for R&D projects.
  • Assisted with I and R trainings.

15. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how optician apprentices use sales floor:
  • Take care of patient needs with glasses and contacts on the sales floor.
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What skills help Optician Apprentices find jobs?

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What optician apprentice skills would you recommend for someone trying to advance their career?

Dr. Todd PeabodyDr. Todd Peabody LinkedIn profile

Clinical Associate Professor, Associate Dean, Indiana University

Consider formal business training in programs like the one that we have established here at IU in partnership with the Kelley School of Business. Whether you plan to own a business or just manage your own finances, financial literacy and business acumen can help set you apart and give you a leg up on the competition. There is no better investment than an investment in yourself especially with skills and training that is immediately applicable.

What type of skills will young optician apprentices need?

Dibby BartlettDibby Bartlett LinkedIn profile

President, Opticians Association of America

To enter the field of opticianry in the future, a young graduate will be glad they have a strong grasp of math and science skills and an ability to work with their hands. Additionally, customer service skills are always important, as we are interested in fashion and medical knowledge. Opticianry is such a diverse field, and it encompasses so many areas, which is why it is so interesting!
Do you want to know more?
Read more about what experts have to say about optician apprentice

List of optician apprentice skills to add to your resume

Optician apprentice skills

The most important skills for an optician apprentice resume and required skills for an optician apprentice to have include:

  • POS
  • Customer Service
  • Patients
  • Product Knowledge
  • HIPAA
  • Appointment Scheduling
  • Customer Satisfaction
  • Insurance Coverage
  • Insurance Claims
  • Computer System
  • Patients Needs
  • Frame Adjustments
  • Lens Selection
  • R
  • Sales Floor
  • Eye Measurements
  • Eye Size
  • Lens Coatings
  • RX
  • Optical Prescriptions
  • Insurance Benefits
  • Optical Laboratory
  • Prescription Eyewear
  • DR
  • Eye Exams
  • Patient Charts
  • Bank Deposits
  • Insurance Verification
  • Hippa
  • Patient Care
  • Patient Appointments
  • Visual Fields
  • Insurance Authorizations
  • Eye Glasses
  • VSP
  • Lab Equipment
  • Suit Client
  • Pupillary Distance
  • Customer Complaints
  • Optical Measurements

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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