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Optician skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Dr. Todd Peabody,
Dibby Bartlett
Optician example skills
Below we've compiled a list of the most critical optician skills. We ranked the top skills for opticians based on the percentage of resumes they appeared on. For example, 31.0% of optician resumes contained patients as a skill. Continue reading to find out what skills an optician needs to be successful in the workplace.

15 optician skills for your resume and career

1. Patients

Here's how opticians use patients:
  • Produced forms for the authorization of insurance benefits and eligibility for incoming patients.
  • Called patients to verify upcoming appointments and to schedule overdue examinations.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how opticians use customer service:
  • Verify Eligibility and Benefits Order Entry Assist Patients in Frame Selection Patient Teaching Scheduling Customer Service
  • Demonstrated an obsession for customer service while performing daily activities of the dispensary.

3. Basic Math

Here's how opticians use basic math:
  • Use basic math to correctly add up copayments for exams and materials.

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how opticians use patient care:
  • Facilitated Ophthalmologists and Optometrists with various aspects of patient care including prescription management and verifying insurance eligibility and claims.
  • Demonstrated leadership attributes through staff training and development; effective problem solver and provided exceptional patient care.

5. Math

Here's how opticians use math:
  • Worked as a Math teacher in Pakistan (have reference letter)
  • Completed appropriate math formulas to confirm doctor's prescription.

6. Work Ethic

Here's how opticians use work ethic:
  • Fostered a positive and pro-active work ethic to promote staff teamwork and morale which included mentoring apprentice opticians.
  • Promoted from cashier position within 11 months due to excellent work ethic.

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7. Eye Exams

Here's how opticians use eye exams:
  • Assisted in sales which included lenses and frames* Prepared patients for eye exams* Scheduled necessary appointments upon request* Referrals to Ophthalmologists
  • Performed administrative and clinical duties to prepare patients for eye examinations and vision therapy.

8. Visual Acuity

Visual acuity refers to how clear or sharp a person's vision is. To determine this, eye doctors or optometrists use a series of visual tests including reading letters on a wall at decreasing sizes. Depending on the accuracy, each eye is assigned a number, such as 20/20. If an eye has 20/20 vision, this means the eye can clearly see something 20 feet away that should be seen or easily read 20 feet away.

Here's how opticians use visual acuity:
  • Conducted visual acuity testing and medical histories and scheduled appointments.
  • Performed patient pretesting to include retinal scans, visual acuity tests, depth perception tests, and visual field testing.

9. Appointment Scheduling

Here's how opticians use appointment scheduling:
  • Assist optical patients with contact lens fitting, insurance paperwork and appointment scheduling; Maintained document files, repair broken eyeglasses.
  • Provided administrative support, answered a high volume of incoming calls, appointment scheduling, patient inquiries.

10. Front Desk

Here's how opticians use front desk:
  • Front desk work for 2 years, checking patients in and out, verifying insurance, assisting the doctor when necessary.
  • Assist Patients with frames selections, dispense glasses and contacts, maintain optical supplies and assist with front desk duties.

11. Optometrists

Here's how opticians use optometrists:
  • Scheduled appointments and prepared office for optometrists Complied with all privacy laws by organizing and securing personal documents
  • Dispensed and fit eyeglasses/contact lenses, following prescriptions written by ophthalmologists or optometrists.

12. Chrome

Here's how opticians use chrome:
  • Utilized Office Mate, Exam Writer, EMR, Google Chrome and Demand Force

13. Eye Care

Eye-care is the proper attention given to the eye on a regular basis to keep it safe and healthy. It's also the special treatment given to it when it's injured or has some defects. Eye care treatments are handled by opticians, optometrists, and ophthalmologists while the other form of eye care is done by the individuals themselves by eating healthy, and avoid staring at electronic screens for a long time.

Here's how opticians use eye care:
  • Traveled to various eye care professionals to Train opticians on optical based software systems and provided exceptional customer care and service.
  • Recruited and partnered with an optometrist to provide full-service eye care, maximize sales volume, and ensure patient satisfaction.

14. HIPAA

Here's how opticians use hipaa:
  • Demonstrated knowledge for HIPAA Privacy and Security Regulation by appropriately handling patient information.
  • Contacted insurance companies for confidential medical and payment information within HIPAA standards.

15. Insurance Benefits

Here's how opticians use insurance benefits:
  • Perform reception work as needed including file management, scheduling, working with insurance benefits, and overall information organization.
  • Verify insurance benefits and/or speaking with insurance representatives if needed for additional information.
top-skills

What skills help Opticians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What optician skills would you recommend for someone trying to advance their career?

Dr. Todd PeabodyDr. Todd Peabody LinkedIn profile

Clinical Associate Professor, Associate Dean, Indiana University

Consider formal business training in programs like the one that we have established here at IU in partnership with the Kelley School of Business. Whether you plan to own a business or just manage your own finances, financial literacy and business acumen can help set you apart and give you a leg up on the competition. There is no better investment than an investment in yourself especially with skills and training that is immediately applicable.

What type of skills will young opticians need?

Dibby BartlettDibby Bartlett LinkedIn profile

President, Opticians Association of America

To enter the field of opticianry in the future, a young graduate will be glad they have a strong grasp of math and science skills and an ability to work with their hands. Additionally, customer service skills are always important, as we are interested in fashion and medical knowledge. Opticianry is such a diverse field, and it encompasses so many areas, which is why it is so interesting!
Do you want to know more?
Read more about what experts have to say about optician

List of optician skills to add to your resume

Optician skills

The most important skills for an optician resume and required skills for an optician to have include:

  • Patients
  • Customer Service
  • Basic Math
  • Patient Care
  • Math
  • Work Ethic
  • Eye Exams
  • Visual Acuity
  • Appointment Scheduling
  • Front Desk
  • Optometrists
  • Chrome
  • Eye Care
  • HIPAA
  • Insurance Benefits
  • Insurance Eligibility
  • RX
  • Vision Insurance
  • Insurance Claims
  • Optical Products
  • R
  • Patients Needs
  • Insurance Coverage
  • Eye Measurements
  • VSP
  • Hippa
  • Insurance Verification
  • Visual Fields
  • Optical Laboratory
  • Patient Appointments
  • Optical Prescriptions
  • Patient Charts
  • Cash Registers
  • Lens Selection
  • Optical Centers
  • Insurance Billing
  • Medicaid
  • Eye Glasses
  • Inventory Control
  • Computer System
  • Field Testing
  • Frame Adjustments
  • OCT
  • Insurance Authorizations
  • Polishers
  • Eye Size

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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