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Optician manager skills for your resume and career

Updated January 8, 2025

2 min read

Quoted experts

Dr. Todd Peabody,

Dibby Bartlett

Below we've compiled a list of the most critical optician manager skills. We ranked the top skills for optician managers based on the percentage of resumes they appeared on. For example, 37.4% of optician manager resumes contained patients as a skill. Continue reading to find out what skills an optician manager needs to be successful in the workplace.

15 optician manager skills for your resume and career

1. Patients

Here's how optician managers use patients:

Facilitated and completed daily administrative tasks including medical billing, advocating for patient needs and working directly with patients.
Job Description: I maintain a safe work area with consideration for impact on patients, visitors and employees.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how optician managers use customer service:

Tasked with management responsibilities and providing customer service and sales to all potential clients while achieving goals
Ensured standards and quality customer service was delivered.

3. Appointment Scheduling

Here's how optician managers use appointment scheduling:

Arranged appointment scheduling with clients and answered multiple phone lines.
Practiced efficient and courteous secretarial skills, such as record keeping, filing, appointment scheduling, and report recording.

4. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how optician managers use r:

Assisted with I and R trainings.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how optician managers use payroll:

Direct and coordinate all job activities and oversee work-performance of 6 employees including payroll, scheduling, and sales.
Balanced payroll and budget controls to improve profitability of thecompany.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how optician managers use patient care:

Excelled into management position through recognition of excellent patient care and commitment.
Supervised all optical center operations including dispensing of eyewear, patient care, and financial performance of optical center.

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7. Insurance Claims

Here's how optician managers use insurance claims:

Prepare and manage client insurance payments, insurance claims, and coordinate non-paid claims with insurance companies to resolve payment issues.
Managed Optical boutique in Bethesda Md, performed all general and Optician duties as well as all insurance claims

8. Insurance Billing

Here's how optician managers use insurance billing:

Frame purchase, insurance billing, sales of glasses and contact lenses.
Completed many courses in insurance billings and the proper coding procedures.

9. Inventory Control

Here's how optician managers use inventory control:

Organized and maintained special orders, participated on inventory control.
Inventory control, insurance qualifying and filing, train for contact lenses

10. HIPAA

Here's how optician managers use hipaa:

Assisted company in HIPAA requirement transition from written patient' records to EMR (Electronic Medical Records).
Complied with HIPAA laws * Implement efficient and advanced tactics to enroll new groups and members.

11. Visual Fields

Here's how optician managers use visual fields:

Assist the doctor with measurement and patient testing, including Visual fields, fundus photos and Ocular scans.
Operated ophthalmic instruments including refractors, retinal camera, visual fields instrument and lensometers.

12. Medical Billing

Here's how optician managers use medical billing:

Assisted in medical billing and inventory
Assisted the medical billing department with billing for examinations and services including creating lab orders and sending orders to laboratories.

13. Prescription Eyewear

Here's how optician managers use prescription eyewear:

Marketed, manufactured, and dispensed prescription eyewear, sunglasses and contact lenses in accordance with company policies.
Maintained ANSI standards and quality control on prescription eyewear.

14. Optical Lab

Here's how optician managers use optical lab:

Prepared work order for optical lab containing instructions for grinding and mounting lenses.
Supervised employees in both sales, and in the optical lab.

15. Insurance Verification

Here's how optician managers use insurance verification:

Train for contacts and use of the progressives lenses.Insurance Verification and billing.Pretesting (Refraction, Visual Field, Retina Photos)
Registered patients Insurance verification Pretested patients Frame styling Dispensed glasses Fitted and dispensed contact lenses Frame stylist supervisor Stockroom supervisor Reception supervisor

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What skills help Optician Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What optician manager skills would you recommend for someone trying to advance their career?

Dr. Todd Peabody

Clinical Associate Professor, Associate Dean, Indiana University

Consider formal business training in programs like the one that we have established here at IU in partnership with the Kelley School of Business. Whether you plan to own a business or just manage your own finances, financial literacy and business acumen can help set you apart and give you a leg up on the competition. There is no better investment than an investment in yourself especially with skills and training that is immediately applicable.

What type of skills will young optician managers need?

Dibby Bartlett

President, Opticians Association of America

To enter the field of opticianry in the future, a young graduate will be glad they have a strong grasp of math and science skills and an ability to work with their hands. Additionally, customer service skills are always important, as we are interested in fashion and medical knowledge. Opticianry is such a diverse field, and it encompasses so many areas, which is why it is so interesting!

Do you want to know more?

List of optician manager skills to add to your resume

The most important skills for an optician manager resume and required skills for an optician manager to have include:

Patients
Customer Service
Appointment Scheduling
R
Payroll
Patient Care
Insurance Claims
Insurance Billing
Inventory Control
HIPAA
Visual Fields
Medical Billing

Prescription Eyewear
Optical Lab
Insurance Verification
VSP
Eye Measurements
Medicaid
Bank Deposits
Lab Orders
RX
Hippa
Patient Education
Patient Charts

Customer Complaints
Optical Prescriptions
Eye Exams
Eye Glasses
Lens Selection
Retail Sales
ANSI
Optical Shop
Insurance Payments
Patient Satisfaction
Patient Issues

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Optician Manager Skills

Updated January 8, 2025

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