Optimizely Jobs In Austin, TX

**Location:** US Austin, US, 78705 At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Instagram: @optimizely **Introduction** The Enterprise Account Executive is responsible for identifying and closing new business in an assigned territory. We are looking for an AE that can “roll up their sleeves" and take a hands-on approach as this is an individual contributor role. **Job Responsibilities** * Responsible for New Annual Recurring Revenue (new + expansion) * Execute strong sales process from discovery to close * Manage and deliver on an accurate forecast, predictably * Create and execute a territory plan which maximizes revenue generated from your business * Build and manage pipeline to 4x multiple using all channels available to you: SDR, Marketing CSM, Partners and most importantly; yourself * Effectively qualify deals to ensure time and resources are invested in the right pursuits * Build relationships with Senior Executives and line-of-business in accounts. * Educates prospects effectively across their entire business, from Marketing to Product to Engineering. * Navigates complex organizations and buying processes. **Knowledge and Experience** * 7+ years full sales cycle in SaaS, ideally in Digital Experience/Mar-Tech closing 6-7 seven figure ARR deals * Track record of exceeding quota * You have a burning desire to win **Education** Bachelor's of Science or Business Administration preferred or equivalent work experience *Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.* **#LI-SR1**

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Available Locations: Austin, TX** **About the department** The Internal Audit (IA) organization is responsible for delivering high-quality, objective and independent assurance over Cloudflare's key technology and cyber risks to the Audit Committee and Management consistent with Professional Standards. Reflecting the Company's core value of continuous improvement, the function is in the process of moving toward wider coverage of cybersecurity risks, exploring more efficient audit approaches and industry best practices where appropriate. We are seeking a highly motivated, strategic, and solution-focused candidate to lead and support Cloudflare's technology and cybersecurity audit plan to evaluate the effectiveness of control and management of risk. The ideal candidate will bring a deep understanding of cybersecurity risks, technology experience, and best-in-class audit practices. This role will report to the Director, Cybersecurity and IT Audit within Internal Audit. **What you'll do** * Design, lead, and execute technology and cybersecurity audits, with oversight of the project and timelines. * Identify opportunities to utilize data analytics, AI, and other innovative tools to improve audit insights and effectiveness. * Incorporate your understanding of existing and emerging cyber threats into audits. * Support the risk assessments to identify and prioritize areas for audit focus. * Prepare clear, concise and high impact audit reports with actionable recommendations for improvements. * Ensure audits are completed on time, within scope, and in accordance with professional and department standards. * Communicate audit findings and recommendations to all levels of the company, including senior executives. * Act as a trusted advisor to the business, providing insights and recommendations on risk management and control improvements. * Identify opportunities to enhance the efficiency and effectiveness of internal audit processes and methodologies. * Mentor and provide guidance to internal audit team members, fostering a culture of continuous learning and professional development. **Examples of desirable skills, knowledge and experience** * 10+years of experience in internal audit, risk management, or related field with at least 3 years in a leadership role. * Strong understanding of technology and systems including on-prem and public cloud. * Strong knowledge and proven track record in applying internal auditing and cybersecurity principles and practices, specifically audit methodologies, risk assessment, sampling techniques, and audit documentation. * Excellent analytical, problem-solving, and decision-making skills. * Exceptional written and verbal communication skills, with the ability to present complex information clearly and concisely. * Proven ability to build and maintain effective working relationships with stakeholders at all levels. * High level of integrity, professionalism, and attention to detail. * Familiarity with data analytics, cybersecurity frameworks, and advanced auditing techniques. * Professional certifications such as: CISA, CISSP, etc. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Available location(s): Austin, US** **About Cloudflare's Engineering teams** Anytime we push code, it automatically affects the millions of Internet properties (powering websites, remote teams, APIs, mobile apps, etc.) running on our global network. Cloudflare's network is one of the largest in the world and spans over 300 cities in more than 100 countries. What's more, Cloudflare operates within 50 milliseconds of 95% of the Internet-connected population globally (for context, the blink of an eye is 300-400 milliseconds!). We are passionate about making the Internet more secure, reliable, and faster for everyone. Cloudflare's Engineering teams build and run the software that handles the massive amount of traffic that flows through our network. We also have teams that build the UI and control plane for our software, using modern patterns and libraries in a microservices-based architecture. Technologies include: C/C++, Rust, Go, Go, Python, Typescript, JavaScript and ReactJS. **About the Internship Program** The ideal summer intern is passionate about making the Internet a better place. You will work with strong engineers. You will push code this summer that touches hundreds of millions of web surfers. We like to get things done, so we are looking for interns who are curious and can take on and complete projects. This is a great opportunity for engineers that want to learn to develop at Internet scale. * Ship and deliver projects over 12-16 weeks with autonomy and support. * Work cross-functionally with various teams. * Be assigned a mentor to guide you through the internship and help with career goals. * Build your network across the company through our various in and out of office socials, networking programs, Employee Resource Group (ERG) programs, and Activity Groups (Cat or dog lovers, we've got communities for you! @Catflare @Doggos). * Present your project to the entire company at the end of the internship. * Get direct access to our executives and leadership team including our co-founders. * Learn and develop skills through our professional development workshops. * Write for our and be featured on sessions. * Receive Cloudflare swag and free Cloudflare products! You can check out our to learn more about our program and hear directly from our past interns. **Examples of desirable skills, knowledge and experience** * Currently pursuing a degree or program in Computer Science, Engineering, Mathematics, Statistics or relevant field to the role. * Demonstrated critical thinking skills and drive to learn and adapt new technologies. * Curiosity, empathy and ability to get things done. * Ability to commit to a 12 week summer internship. * In office 3 days a week in Austin, TX. **Please note** * We will be hiring interns through the fall and early spring on a rolling basis until all roles are complete. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Locations Available - Austin, TX, this position is eligible for being remote in Austin Texas only. If you are not located in Austin, Texas, you MUST be open to relocation.** ****About the team**** The Business Intelligence team at Cloudflare is responsible for building a centralized cloud data lake and an analytics platform that enables our internal Business Partners and Product teams with actionable insights and also provides a 360 view of our business. Our goal is to democratize data, support Cloudflare's critical business needs, provide reporting and analytics via self-service data applications to fuel existing and new business critical initiatives. ****About the role**** We are looking for a Full Stack Systems Engineer to join our Lisbon team to scale our development efforts on network availability insights initiatives. You will work on building full stack data applications which empowers our Product and Engineering team. As all the applications we build are self initiated by the team, you will have the opportunity to get involved from designing features all the way to implementation. In addition, you will work closely with the Data Engineers on the team to add new features and maintain our data pipelines written in Go. You can expect to interact with various languages and technologies including, but not limited to Go, React, and Clickhouse. **What you'll do** * Design and implement key features of our internal applications * Work closely with a cross functional team to design features and solutions that solve critical business problems * Contribute in improving an evolving platform architecture for scalability, observability and reliability * Continuously involved in knowledge sharing and mentorship **Examples of desirable skills, knowledge and experience** * B.S. or M.S in Computer Science, Statistics, Mathematics, or other quantitative fields * Experience working with Go, Python, Java, or equivalent programming languages * Knowledge of SQL and common relational database systems such as PostgreSQL and MySQL * Experience with Javascript, Typescript, and React * Excellent communication & problem solving skills * Ability to collaborate with cross functional teams and work through ambiguous business requirements **Bonus Points** * Familiarity with container based deployments such as Docker & Kubernetes * Familiarity with Google Cloud Platform or something similar Education Select... Select... If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Location(s) Available: Austin, TX, US** **About the Team** The Support Operations Group is a high-impact, team of software engineers, program managers, data analysts and product specialists. We are responsible for building intelligent automation systems that allow our customers to get maximum value out of the Cloudflare product. We provide tooling that enhances business efficiency for our internal customer facing teams while ensuring that our customers have a great experience at the forefront of all our efforts. We work in an environment with short iterations, clear success metrics and a sustainable pace. We are a small team meaning you will have the opportunity to make a substantial impact from day one. **What you'll do** Our applications generate a lot of data and it's the Data Analysts responsibility to detect patterns, extract significance, and communicate results. You will be responsible for creating reports and dashboards used at the org, team, and IC level that identify business opportunities to deliver the maximum impact to our top level objectives. Data driven decision making is one of our core principals, and as a Data Analyst your efforts will directly help shape the direction of work for all teams in our organization. **Responsibilities** As a member of a rapidly growing and evolving team, your responsibilities will include: * Develop compelling dashboards and automated reporting of key performance insights that can be used by the Support team * Independently explore data to uncover trends and anomalies relevant to the assignment. * Work closely with Support leadership to report on key business metrics to spot trends and answer important questions * Help the product team to prioritize work by leveraging available data to identify high impact opportunities * Coordinate with cross-functional stakeholders including finance, HR, and others to deliver data required for monthly business reviews * Participate in the early stages of projects to ensure that we always have success metrics defined * Continue building a culture that is data driven and measurable decision making * Develop and maintain processes to organize and compare disparate data sets **Requirements** * Skilled at writing SQL to query relational databases; knowledge of R or Python is a plus * Familiarity with BigQuery, Amplitude, Google Analytics and/or Looker Data Studio (or any other BI tools) * Ability to handle a high priority initiative with a keen focus on data accuracy, quality, and consistency * Experience creating dashboard visualizations * Applied critical thinking and problem solving to deliver insights and recommendations based on the reports you will create * Strong communication and presentation skills * Self-starter with the ability to work independently If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Location(s) Available: Austin, TX, US** **About the department** The Support team is composed of technical support engineers who are on the front lines helping customers manage billions of web requests each day, software engineers, data scientists, product specialists, data analysts, and program managers who help keep our organization running as smoothly and efficiently as possible. You will be part of our Program Management Office that drives Support's biggest projects, process changes, and improvements. This internship is targeting students with experience and interest in Project Management, Program Management, Operations, or Marketing. ****What you'll do**** * Create, define, project manage, execute, track, and report on major Support Team initiatives to successful completion; example projects include - + Building content for a public facing Support specific site on + Defining new, paid support service offerings and bringing them to market + Rolling out a content-driven Support workflow to improve agent efficiency and customer self-service + Working cross-functionally with marketing, IT, and content teams to implement a new search tool across public-facing sites * Identify and document project risks, issues, and dependencies * Ensure buy-in from project contributors, provide regular status updates to stakeholders and senior management, and develop messaging documents * Communicate key findings to various stakeholders to facilitate decision-making * Work closely across teams within Support including global leadership teams, developers, and teams outside of Support like Marketing, Product, and Sales **Examples of desirable skills, knowledge and experience** * Pursuing B.S. degree in Business, Communications, or a related field * Strong organization and oral and written communication skills * Self-starter, ability to take a problem, break it down into tasks, and proactively work to complete it with minimal assistance * Experience or interest in project management, planning projects with dependencies and tight deadlines, overseeing execution to meet commitments * Excellent scheduling and meeting coordination skills * Experience with business requirements and acceptance criteria a plus * Experience with Data Analytics tools (Tableau, Google Studio) a plus * Ability to commit to a 12 week summer internship. * In office 3 days a week in Austin, TX. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Locations -** Austin, Texas or major Texas cities who are willing to travel to Austin once a month for team meetings. If not in Texas, you must be willing to relocate. **About the Team** The BI team at Cloudflare is responsible for building and managing the cloud data analytics platform. Our focus is on developing a centralized cloud data analytics platform using open source technologies for internal Business Partners and Machine Learning teams. The team aims to make data more accessible, meet Cloudflare's critical business needs, and provide self-service reporting and analytics tools to support current and new business initiatives. **Data Scientist Responsibilities** * Partner and align with business leaders, stakeholders, product managers and internal teams to understand the business and product challenges and goals and address them using predictive analytics in a globally distributed environment. * Understand data landscape i.e tooling, tech stack, source systems etc. and work closely with the data engineering team to improve the data collection and quality. * Understand business/product strategy and high-level roadmap and align analysis efforts to enable them with data insights and help achieve their strategic goals. * Strong audience focused presentation and storytelling skills focused on key takeaways in a crisp and concise manner. * Define, implement, and train statistical, machine learning, deep learning and generative AI models. * Use software engineering best practices to publish model scores/insights/learnings at scale within the company. * Ability to define and spot macro and micro levels trends with statistical significance on a regular basis and understand key drivers driving those trends. * Active role in hiring, growing, and mentoring the data scientist team in Austin. **Examples of desirable skills, knowledge and experience** * M.S or Ph.D in Computer Science, Statistics, Mathematics, or other quantitative fields. * 3+ years of data scientist experience with proven industry experience in a large scale environment (PBs scale & globally distributed teams) * Strong experience working with business functions such as Finance, Sales, and Marketing to build models and drive impactful business outcomes (eg: customer and revenue growth) * 2+ years experience with a fast-growing SaaS business based company is preferred. * Strong experience in scientific computing using Python. * Experience with Spark, SQL, Tableau, Google Analytics, BigQuery (or any other Big data/Cloud equivalent) etc. * Experience working with and processing structured, unstructured, and semi-structured data. * Strong cross-functional collaboration experience with data engineering and data analysts teams within the function. * Proven track record of applying data insights and machine learning in order to address business needs and drive revenue. * Proficiency in large language models and the frameworks necessary for implementing GenAI applications, such as chatbots and related use cases. * Strong communication and presentation skills catered to different audiences within the company. * Capable of working closely with business, engineering, and product teams to ensure data initiatives are aligned with business needs. * Experience in hiring data scientists and establishing team best practices is preferred. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About the Team The Grants Financial Consultant is a member of the Professional Services Healthcare Industry team that is passionate about delivering value to our customers through grants management and financial solutions. We work alongside customers to build effective and efficient solutions in Workday that tackle the sophisticated challenges in the healthcare industry! About the Role As a Grants Financial Functional Consultant, you will play a significant role in ensuring the successful implementation of Workday's Grants Management and Financial solutions for our healthcare customers. You will have the opportunity to work with a diverse and inclusive team, collaborating with project management, product, and fellow consultants to deliver outstanding results. The Grants Financial Consultant will provide Workday product, industry, and deployment expertise to our customers by serving as the Grants Management architect and advisor on customer engagements while aligning solutions across the other functional areas. Key Areas of Responsibility: Contribute and help maintain healthcare standard practices to reflect new industry requirements and trends. Resolve client requirements through tailored Workday grants and financial solutions. Demonstrate the configurations and support the customer in testing. Participate in updated training and other events that share one's product and industry skills with other consultants. Partner with the Engagement Manager (PMO) to ensure successful project outcomes through actively participating in workstream meetings, providing status reports, and leading cross functional sessions. Participant in customer prospect discovery sessions. Mentor and aid in the career growth of other team members. Partner with the healthcare leadership to set internal initiatives to drive innovation and improvements in deployments. About You Basic Qualifications: Senior Functional Consultant (P4) 5+ years of grants and/or financial consulting experience OR 5+ years of grants and/or research operational experience in healthcare organizations. Experience with Workday, Lawson, SAP, Oracle, PeopleSoft, or similar applications. Experience with grants management solutions along with one or more of the following: Accounts Receivable, Projects, Endowments, Fund or Non-Profit Accounting Basic Qualifications: Principal Functional Consultant (P5) 7+ years of grants and/or financial consulting experience OR 7+ years of grants and/or research operational experience in healthcare organizations. Experience with Workday, Lawson, SAP, Oracle, PeopleSoft, or similar applications. Experience with grants management solutions along with one or more of the following: Accounts Receivable, Projects, Endowments, Fund or Non-Profit Accounting Other Qualifications: Bachelor's degree or equivalent experience - preferably in Finance or Accounting At least 2 full-cycle software implementations in the healthcare industry Understand the reporting and compliance requirements for government, state, and/or local funded grants Working knowledge of research or clinical trial solutions such as Huron Click, Cayuse, or OnCore Passion for customer service and project management experience Engage with all levels of customer/prospect leadership Ability to learn technology quickly through instruction and self-training Ability to prioritize multiple project engagements at a time Ability to travel up to 50 percent Posting End Date: 01/31/25 The application deadline for this role is the same as the posting end date stated. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.TX.Austin Primary Location Base Pay Range: $116,900 USD - $175,400 USD Additional US Location(s) Base Pay Range: $111,100 USD - $196,000 USD The application deadline for this role is the same as the posting end date stated as below: 01/31/2025 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Job Title:** Global CSM Enablement Manager **Department:** Sales / Sales Enablement **Reports to:** Global Technical Enablement Manager **Location:** Austin, TX | Ontario, Canada ****Overview**** We are seeking a highly motivated, experienced, and self-driven Customer Success Enablement Manager to design, develop, and deliver training content for Customer Success Managers (CSMs) worldwide. This global role involves creating enablement programs that cover Cloudflare products, solutions, functional skills, tools, and processes essential for CSM effectiveness. Reporting to the Senior Manager of Technical Enablement within the Sales Enablement team, the successful candidate will work closely with product technical marketing, technical enablement architects, product management, and the CSM organization to empower global teams. This role is integral to an experienced global team of technical enablement architects responsible for developing and delivering technical training across all Cloudflare products and solutions. ****About the Team**** The Technical Enablement team within the Enablement organization is focused on increasing and improving Cloudflare's technical product educational offerings for our Sales, Pre-Sales and Post Sales, Partner and Customer organization by advancing our capabilities through state-of-the-art hands-on learning environments such as labs, demos, apps and virtual classrooms. By focusing our educational offerings on product, competition, market, architectural landscapes, and certifications we will help elevate the stakeholders to the next generation of technical value selling and consulting experts. By elevating our training offerings, we will enable our internal customers to use Cloudflare for their cloud strategies while creating customers for life. Key activities of the team include but are not limited to: * Enabling technical sellers across the Pre-Sales, Customer Success, and Professional Services organizations worldwide * Architecting hands-on solutions across Cloudflare's key product lines * Driving quality and fostering collaboration within our Product Communities and SME program * Developing and maintaining a Technical Enablement sandbox environment to create scalable labs, demos, apps, tools, and virtual classrooms * Delivering competitive analysis, market insights, architectural landscape, and certification programs by product lines **Job Summary** The CSM Enablement Manager will be responsible for designing, developing, and implementing enablement programs that enhance the skills and effectiveness of our Customer Success Managers (CSMs). This role requires a strategic thinker with a deep understanding of customer success processes, strong project management skills, and the ability to work collaboratively across departments. **Key Responsibilities:** * Enablement Programs: + **Strategy Development:** Develop and execute a comprehensive enablement strategy that supports the professional growth and effectiveness of our CSMs. + **Program Design:** Design and develop comprehensive enablement programs, including onboarding, continuous learning, and skills development for CSMs. + **Learning Paths:** Create role-specific learning paths and certifications to ensure CSMs are equipped with the necessary knowledge and skills. + **Training Materials:** Develop and maintain training materials, resources, and documentation. + **Onboarding:** Develop and maintain an onboarding program for new CSM hires, ensuring a smooth transition and accelerated ramp-up. * Collaboration and Stakeholder Management: + **Leadership Collaboration:** Work closely with senior leadership to develop enablement initiatives tailored to address critical gaps in knowledge, skills, and processes among our global CSMs. + **Cross-functional Alignment:** Collaborate with the Customer Success Leadership Team (CSLT), Product Marketing, Product Management, and Sales Operations to align enablement programs with business goals. + **Feedback Integration:** Partner with CSMs and other stakeholders to gather feedback and continuously improve enablement efforts. + **Supportive Environment:** Foster a collaborative and supportive environment through knowledge sharing, peer learning, and facilitating communication channels for CSMs. * Content Creation and Management: + **Subject Matter Expertise:** Act as a subject matter expert on customer success best practices, industry trends, and emerging technologies relevant to customer success, incorporating them into enablement programs. + **Content Development:** Collaborate with subject matter experts to create and curate engaging content, including e-learning modules, workshops, webinars, and in-person training sessions. + **Content Relevance:** Ensure all content is up-to-date, relevant, and aligned with company objectives and industry best practices. + **Coaching and Mentorship:** Provide ongoing coaching and mentorship to CSMs, offering guidance on best practices, customer engagement strategies, and relationship management. * Performance Analysis and Improvement: + **Metrics Establishment:** Establish metrics to measure the effectiveness of enablement initiatives and track the impact on CSM performance, customer satisfaction, and revenue growth. + **Program Assessment:** Implement and manage tools and metrics to assess the effectiveness of enablement programs. + **Data Analysis:** Analyze performance data to identify areas for improvement and adjust programs accordingly. + **Reporting:** Provide regular reports and insights to senior leadership on the progress and impact of enablement initiatives. * Event Planning and Execution: + **Event Leadership:** Lead the planning and execution of enablement events, such as global and regional Sales Kickoffs, role-specific workshops, onboarding programs, and other training events. + **Engagement and Learning:** Ensure events are engaging, informative, and provide valuable learning experiences for attendees. This position offers a unique opportunity to contribute to the growth and success of Cloudflare by enabling our teams with the knowledge and tools they need to excel in their roles. **Skills and Competencies** * **Motivation:** Self-driven and highly motivated with a passion for empowering teams. * **Program Design:** Proven experience in designing and implementing enablement programs. * **Project Management:** Strong project management and organizational skills. * **Communication:** Excellent communication and presentation skills for effectively conveying complex technical concepts to stakeholders. * **Adaptability:** Ability to work effectively in a fast-paced, dynamic environment and adapt to rapidly changing technologies and industry

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Available Locations:** Hybrid - Austin, TX ****About the Department**** Cloudflare's Engineering Team builds and runs the software that handles about 10% of HTTP requests on the Internet today. We also build and run the internal tools that builds and runs our software. The Engineering Team is split into two groups: one handles product development and the other handles operations. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base. The operations team handles one of the world's largest networks with data centers in 102 cities worldwide. ****What you'll do**** Cloudflare is looking for a full stack engineer on the Enterprise Readiness team to help us build the features for Large Scale Enterprise customers, our partners, and our internal admin tooling platform. The ideal candidates will have experience working with large-scale applications and a deep knowledge of system designs. You must care deeply not only about the quality of your and the team's code, but also the customer experience and developer experience. We're looking for highly motivated individuals that are excited to join a team and work with product owners and other software engineers to build scalable frameworks and tooling to create awesome developer experiences and improve developer productivity. We are also strong believers in dog-fooding our own products. From cache configuration to Cloudflare Access to Cloudflare Workers, these are all tools in our frontend engineer's tool belt. Technologies we use include React, Javascript, TypeScript, Cypress, Go, PostgreSQL, Redis, Kubernetes, Kafka, Quicksilver ****Examples of desirable skills, knowledge and experience**** * 5+ years of professional experience building and managing software applications at large scale. * Strong knowledge of HTML, CSS, JavaScript and Typescript * Deep knowledge of at least one modern programming language such as Go, Rust, PHP with strong computer science fundamentals. * Experience in designing and architecting large-scale distributed systems. * Passion for Observability (experience with Prometheus, Grafana, and Kibana are a plus, but not required). * Solid knowledge of SQL and common relational database systems such as PostgreSQL. * Experience debugging, optimizing and identifying possible failures in a large-scale distributed system. * Experience with containers (Docker & Kubernetes) **Compensation** Compensation may be adjusted depending on work location. * For Colorado-based hires: Estimated annual salary of $137,000 - $167,000 **Equity** This role is eligible to participate in Cloudflare's equity plan. **Benefits** Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. **Health & Welfare Benefits** * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance **Financial Benefits** * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan **Time Off** * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

As a Sales Development Representative, you will be responsible for driving revenue pipeline through outbound prospecting and following up on marketing sourced leads. As a Sales Development Representative (SDR), you will be responsible for supporting our sales organization by proactively identifying, nurturing, and creating new opportunities with prospects. You will be on the frontlines of the go-to-market organization at Optimizely, acting as the first point of contact with prospects. The SDR team bridges the gap between Marketing and Sales to grow our business by impacting one of the most critical KPIs for the business: accelerated pipeline production and growth. SDRs manage a holistic territory plan together with their Account Executive counterparts to build relationships with in-market buyers in target accounts with our ideal customer profile. Every day as an SDR, you will leverage intent-based data to prioritize and tailor your outreach to prospects, leveraging tools such as Salesforce, Outreach, LinkedIn, and other prospecting tools combined with digital selling techniques to research accounts, identify key contacts, and craft targeted messaging to effectively communicate our value proposition across a wide-ranging portfolio of solutions - including content, commerce, intelligence and experimentation. SDRs work with new prospects to understand their challenges and goals to accurately scope business requirements and facilitate engagement with Account Executives and Solutions Consultants to create a prescriptive follow up plan that translates to new opportunity creation. You will learn technical skills and selling skills that will lay the foundation for your career at Optimizely. **Job Responsibilities** * Responsible for managing multi-million-dollar book of business, contributing to 50% of the overall company generated pipeline and 20% of all closed won opportunities for sales. * Manage a territory coverage plan of ~100 accounts. * Create individualized industry and persona-based marketing content, including but not limited to customized emails, personal videos, and tailored digital experiences for outbound campaigns. * Conduct extensive corporate research, including corporate annual and quarterly reports, media coverage, as well as navigate company structure to identify buying committee members within an account and/or divisions in an account. * Ability to conduct a value assessment with a prospect (e.g. evaluate a prospect's current technology stack and position how our solutions can drive business outcomes - e.g. increase conversions, leads, revenue, etc.) * Understand marketing technology ecosystem and understand how technical capabilities fit together to create a winning digital customer experience. * Research target account list and determine strategic approach to outbound and book meetings with aforementioned accounts, providing tailored messaging to Optimizely's key personas. * Provide weekly pipeline forecasts to manager and regional Sales Vice Presidents on pipeline pacing and production of sales opportunities. * Achieve daily call, email, LinkedIn outreach metrics. * Partner with local field marketing, Sales and presales teams to create account-based engagement programs. **Knowledge and Experience** * Adaptability- You are excited by change vs. change averse. You are adaptable and thrive in new situations where you can think on your feet. * Coachability- You are coachable, able to implement feedback and dedicated to continuous self-improvement. We are all about improving and giving and receiving feedback that will make us better. * Drive/Achievement- You must have a strong track record of performance in a previous role or experiences. A positive attitude and desire to win are a must. You thrive on challenges and have a proven history of consistently achieving quotas or objectives. * Team Orientation- We are a collaborative organization. Everyone needs to support each other, share best practices, and take on team projects to make the entire organization better. The ability to forge strong bonds and work collaboratively with key partners across the Sales channels is a must. * Process Orientation/Focus- Being able to follow a specific process and iterate on it for maximum results, is a crucial skill. Detail oriented, organized mindset with an ability to manage time effectively. You must be able to remain focused in the face of many competing interests * Curiosity- Genuine curiosity about people, technology and business, with excellent listening skills is required. * Communication-You must have strong persuasion and negotiation skills and excellent communication (written and verbal), presentation, and client relationship skills are critical. * Technological Savvy - Strong Internet, email, and Microsoft application skills are preferred. An understanding of Salesforce would be useful. * Maturity/Professionalism- You are cool under pressure, professionally mature, and know how to remain collected and focused in a fast-paced, high pressure, dynamic environment. **Education** Bachelor's degree or equivalent experience **Competencies** Driving for Results Learning Quickly Accepting Responsibility Managing Time Communicating Effectively

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Available Locations: Austin, Texas** **Your Career** As our physical security technical engineer, reporting to our Senior Director of Physical Security you will take ownership of our physical security technologies across our office and data center footprint. We are looking for someone excited about solving physical world challenges with next-generation technology on a global scale. You will be leading the overall strategy & implementation as well as partnering with other teams to unify physical and digital access into one cohesive security solution for Cloudflare's global network powering our products. **What You'll Do** Continue to build and manage our global physical security data center program overall in the following areas: * Physical security systems: + Lead a global program focused on developing and deploying innovative physical security technology & operations across our global network of data centers. This will require traveling to a variety of locations, building relationships with our partners and working in an agile environment. + Utilize Cloudflare products to secure our physical security technology and work with the product teams to create new features and products applicable to the IOT / physical security space. + Run pilots to assess if new technologies and services are worthy of longer term investment. + Work alongside our detections Team to identify ways to ingest video and access control event alarms into detection pipelines and process those through various stages of triage. * Contracts and security addendums: + Working with legal to oversee our contracts and security addendums with our data center partners as they relate to physical security controls * Audit and certifications: + Deliver the review & audit of existing and new data centers. + Establish, implement, and automate our physical security standards, policies, and processes globally. Support implementation of operational metrics, project tracking, and status / blockers reporting as needed. + Work alongside our infrastructure partners to enhance their standard operating procedures ensuring compliance with physical security standards and controls. + Work with the security compliance and risk management team on developing and implementing physical security controls as it relates to various compliance requirements including but not limited to FedRAMP, ISO 27001 and SOC 2; and support internal and external audits of physical security controls. + Travel to Cloudflare data center locations to carry out physical security audits and oversee physical security control build outs. **Examples of desirable skills, knowledge and experience** * Ability to make decisions on acceptable physical security risk and drive risk mitigation. * Experience managing large scale physical security programs, preferably with experience of physical security controls inside data centers * Solid understanding of integrating and deploying systems at scale, including networking and systems engineering. * Understanding of networking security as it relates to physical security technology * Understanding of access control as it relates to granting logical access to systems * Previous experience working in Verkada Command and deploying Verkada cameras and access sensors * Ability to effectively prioritize and manage a large number of projects simultaneously * Equally adept at strategy formulation and tactical execution * Demonstrated success in earning trust across a broad variety of stakeholders and making principled decisions * Ability to influence and motivate people across a broad variety of job functions * Experience communicating physical security risk plans to the executive leadership * Experience performing site walk thoughts of data centers, corporate offices, and executive residences, including identification and measurement of risks and threats. * Experience in or desire to work with multiple time zones and ability to travel to all Cloudflare locations as required; roughly 35% travel required If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Strategic Solutions Engineering Manager - Austin - West** **What you'll do as a Strategic Solutions Engineer Manager** As a SE Manager for Cloudflare Western Region, you'll be responsible for managing cross functional, full sales life cycle technical activities for Cloudflare customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed in the Western US, from Seattle to Arizona. The team partners with the West Sales team and Customer Success and is responsible for providing the value of Cloudflare products to customers and prospects **Examples Of Desirable Skills, Knowledge, Experience And Goals** Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture. **Requirements** * 8+ years of relevant experience with a Bachelor's Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent. * 8+ years of experience with internet technologies / protocols and / or cloud technologies * Experience managing opportunity sales cycles and identifying technical proof activities * Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations. * Strong organizational and analytical skills. * Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives. * Successful track record of working and influencing matrixed organizations. * Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences. * Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! **Available Locations: Austin, Texas** **About the role** As a Security Systems Reliability Engineer, you will play a key role in designing, implementing, managing, and supporting infrastructure and security technologies. You will be responsible for ensuring systems are secure, highly available, fault tolerant, and scale to meet business needs. Work may include documenting new standard operating procedures, ensuring vendor recommended security baseline configurations are implemented, designing repeatable deployment patterns, performing disaster recovery testing, performing chaos testing, configuring new integrations, implementing new technologies, patching applications and operating systems, performing upgrades and other maintenance tasks, establishing integrations, documenting the as-built architecture, establishing monitoring and logging, and participating in investigations and service restorations. **What You'll Do** * Design, implement, and maintain secure infrastructure across various environments (non-production and production). * Ensure resilient and secure designs are implemented and maintained. * Drive continuous improvement while maintaining multiple environments. * Ensure systems meet performance expectations.Engage in proactive risk management and incident response planning. * Develop or utilize automation to streamline repeatable tasks. * Contribute to the creation and dissemination of knowledge about the designs within the company. **Qualifications** * Experience performing the functions of a Site Reliability Engineer (SRE). * Extensive experience with deploying and administering Kubernetes in an enterprise environment. * Extensive experience developing and utilizing Terraform to deploy and update environments through infrastructure as code (IaC). * Extensive experience with deploying and administering Linux systems in an enterprise environment. * Extensive experience deploying and administering enterprise solutions in GCP. * Experience deploying and administering enterprise solutions in AWS and Azure. * Experience implementing, intergrading, and supporting identity and access management (IAM) technologies. * Experience implementing, integrating, and supporting application security tools within a CI/CD pipeline environment. * Experience with all aspects of network infrastructure. * Experience with deploying and administering Cloudflare products (access, tunnels, waf) * Solid understanding of reliability engineering principles and a commitment to continuous improvement. * Experience writing scripts, leveraging automation, and creating infrastructure as code to streamline processes. * Strong analytical skills focused on service availability with curiosity and thoroughness in problem-solving. * Ability to navigate ambiguity, bring clarity to complex situations, and collaborate effectively with various stakeholders. **Desired Skills** * Proficient in writing and using Terraform to manage infrastructure from code. * Proficient in deploying and managing infrastructure on Kubernetes. * Proficient in deploying and managing infrastructure on GCP. * Proficient in managing IAM related technologies like SailPoint, Saviynt, OneLogin, Ping, Okta, Azure Active Directory, Cyberark, Dilenea, or Beyond Trust in diverse environments. * Proficient in managing Application Security related technologies like Veracode, Checkmarx, SonarQube, Snyk, Semgrep, Fortify, or Coverity integrated into CI/CD pipelines. * Strong background in deploying and supporting infrastructure and security technologies.Knowledge of scripting and automation tools (e.g., Python, Terraform, Ansible). * Excellent communication and collaboration skills. Select... If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! ****Position Location: Austin, TX**** ****About the Department**** The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development. ****What You'll do**** ****Skills, Knowledge, and Experience**** * Fluent English speaker is a requirement * 5-8 years working within a Technical Support team solving various technical issues * Self-driven and capable of learning new technologies / systems / features with little guidance * Fundamental understanding how the Internet works (OSI Model) * Advanced understanding of internet protocols like TCP and UDP * Computer Networking fundamentals, experience with iptables and looking glass * Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels * Packet capture analysis * Experience in command line and tools, including curl, dig, traceroute, openssl, git * Experience troubleshooting DNS, SSL / TLS, HTTP * Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS * Experience writing scripts in Bash, Python, JavaScript or other scripting language * Experience in working as part of a team in a customer-facing role ****Responsibilities**** * Communicate with customers via chat, email, and phone * Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious * DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting * Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable * Work with Engineering and Product teams to improve products and tools ****Availability and Schedule Requirements**** * Flexibility to work varying work schedules including; Tuesday through Saturday, Sunday through Thursday, holidays, weekends, more than 5 days in a row, or additional hours on occasion. ****Bonus Points**** * You are familiar with Cloudflare and are actively using our platform * You have worked with PostgreSQL, MySQL, MS SQL, and other database servers * You are fluent and can troubleshoot in other languages beyond English and Spanish Education Select... Select... Select... If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Instagram: @optimizely Introduction We are seeking a highly motivated and dynamic Partner Development Manager to oversee a segment of the Optimizely partner channel. In this role, you will be pivotal in building sales capabilities within assigned partners, driving business development strategies, and delivering tailored sessions to enable effective partner sales teams. This role combines strategic relationship management, business development, and sales enablement to achieve mutual success for Optimizely and its partners. By fostering strong partnerships, you will play a key role in expanding Optimizely's market reach and delivering exceptional value to our ecosystem Job Responsibilities Internal Collaboration: * Champion the value and capabilities of alliances within the organization by continuously educating and inspiring teams about the significance of partnerships. * Act as a liaison between internal teams and partners, ensuring seamless communication and alignment on objectives. * Educate internal teams on the resources and benefits available through the partner network to maximize utilization and efficiency. * Advocate for the value partners bring to Optimizely's ecosystem by highlighting success stories and demonstrating their contributions to strategic goals. * Share key updates, wins, and milestones related to partnerships to maintain transparency and build momentum within internal teams. * Facilitate introductions to partners for sales teams, ensuring alignment with client needs and business objectives. * Coordinate joint marketing initiatives to promote the partner ecosystem and enhance brand visibility. * Manage a portfolio of digital agencies and systems integrators (SIs), building strong, long-lasting relationships. * Monitor and achieve partner-sourced revenue targets, ensuring consistent growth and performance. Partner Engagement: * Demonstrate the value of the Optimizely platform to partner teams through tailored presentations and workshops. * Educate partners on Optimizely's capabilities and benefits, empowering them to effectively promote and sell the platform. * Maintain and enhance Optimizely's status within the partner organization by fostering trust and alignment. * Develop and distribute sales collateral tailored for partner sales teams, enabling them to communicate Optimizely's value proposition effectively. * Represent Optimizely at partner events, trade shows, and webinars, or arrange appropriate internal representation to showcase capabilities. * Translate Optimizely's capabilities into partner-specific business language to ensure relevance and impact * Share key wins, milestones, and updates about Optimizely's offerings with partners to maintain engagement and enthusiasm. * Drive demand generation activities and manage a pipeline of partnership-driven opportunities, ensuring a steady flow of potential business. * Coordinate partner enablement initiatives, including both sales support and delivery capability, in collaboration with internal teams and the Partner Enablement Manager. Client Support: * Serve as a subject matter expert on the services provided by the partnership or alliance, offering guidance and expertise when needed. * Support partners in client engagements by representing the Optimizely platform, ensuring alignment with client goals and delivering impactful presentations. * Collaborate with partners to identify client needs and propose tailored solutions that leverage Optimizely's capabilities Knowledge and Experience * Proven track record in business development, relationship management, and strategic alliances with a focus on achieving measurable outcomes. * Strong market knowledge with the ability to identify potential solutions and create compelling business cases that drive value. * Experience designing and executing demand generation initiatives and marketing programs to support partner success. * Exceptional relationship-building skills to foster alliances that achieve revenue objectives and strengthen partnerships. * Ability to work independently as a self-motivated and proactive team player with a strong drive to lead initiatives across the organization. * Skilled in managing competing priorities and navigating complex relationships to achieve strategic goals. Preferred Qualifications: * Extensive experience in managing a diverse portfolio of partners, including digital agencies and systems integrators, with demonstrated success. * Proven ability to deliver impactful presentations at partner events and to internal teams, showcasing Optimizely's capabilities and fostering engagement. * Strong aptitude for developing and executing collaborative marketing and sales strategies that align with partner goals. * Results-driven mindset with a focus on achieving and exceeding partner-sourced revenue targets. * Demonstrated success in achieving assigned quotas, particularly in the mid-market segment, by leveraging partner relationships and driving strategic initiatives. * Familiarity with Optimizely's platform and its unique value proposition within the digital experience and content management space. Join us to drive impactful partnerships and alliances that empower our partners and clients to succeed with the Optimizely platform! This is your opportunity to make a lasting impact by shaping the future of our partner ecosystem and delivering measurable success. Education Bachelor's degree preferred. Competencies Establishing Relationships Leveraging Opportunities Developing Plans Our culture is the most important thing we offer. We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential. We are dedicated to providing meaningful rewards and development opportunities for our employees, recognizing performance and creating a supportive working environment. Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #LI-AS1 Nearest Major Market: Austin

**Location:** Austin, US, 78705 Minneapolis, US, 55401 Nashua, US, 3063 At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential! To get a sneak peek into our culture, find us on Instagram: @optimizely **Introduction** Energetic, outgoing and passionate about technology, the Senior Solution Architect role combines detailed technical knowledge with a dedication to the sales process and customer success. The Solution Architect will support sales productivity, partner enablement, and customer evaluations by collaborating closely with product and technical teams to highlight the many ways Optimizely solutions meet customer needs. **Job Responsibilities** * Work as a collaborative member of our sales team in a pre-sales capacity * Act as an Optimizely product expert for the entire Optimizely platform, including e-Commerce and digital marketing (CMS) * Develop relationships with customers/partners and seek to understand challenges, pain points, goals, and criteria for a successful web solution * Prepare and conduct discovery workshops, discussions, and value-based use case demonstrations along with sales team for prospects, customers, and partners * Define and successfully implement Proof of Concept (POC) projects where applicable * Assist in responses to proposals and general Q&A from a business value-add and technical capacity * Maintain highest level of technical and market knowledge; create thought leadership through writing, user group presentations, and Optimizely community involvement **Knowledge and Experience** * Experience with digital marketing, content management, and e-Commerce. * Solid understanding of web development, information architecture, and related concepts and technologies, with a focus on .NET technologies. * Minimum of 5 years development experience using Microsoft technologies. Web technologies and/or MVC strongly preferred. * Minimum of 5 years of experience working with Visual Studio. * Basic familiarity with standard web technologies: HTML, CSS, JavaScript, etc. * Ability to learn new products, technologies, and industry trends quickly. * Experience with related software such as Marketing Automation, Search, SEO, DAM, PIM, ERP, or CRM is a plus. * Strong verbal and written communication skills, with an ability to articulate key messages clearly and explain technical concepts to a non-technical audience. * Computer Science, Computer Information Systems, or higher education preferred. * Comfortable presenting to audiences including resources from all levels of organization: business, IT, C-level. * Team player with the ability to work in virtual and remote teams. * Excellent time and task management skills with ability to prioritize and adapt to re-prioritization as necessary. * Results oriented with a commitment to quality of product and service. * Self-motivated and creative with a natural drive to learn and pick up new challenges. * Comfortable leading meetings to discuss and discover technical requirements. **Education** Master's of Science or Business Administration preferred or equivalent work experience. Computer Science background preffered. *Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.* **#LI-SR1**

**Location:** Austin, US, 78705 Minneapolis, US, 55401 Nashua, US, 3063 At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. **Introduction** The Lead Engagement Manager at Optimizely is a critical leadership role within the Customer Success organization's Onboarding Team. This position is responsible for overseeing the successful execution of product onboarding, driving strategic initiatives, and ensuring a seamless customer experience. The Lead Engagement Manager will lead complex projects, mentor junior team members, and spearhead strategic initiatives to enhance the onboarding process. **Job Responsibilities** **Mentorship:** * **Foster a collaborative and high-performance culture** within the team, encouraging innovation and continuous improvement. * **Act as a role model** for the team, demonstrating best practices in customer engagement and project management. * **Strategic Planning and Execution:** + Develop and implement strategic plans to enhance onboarding, ensuring alignment with organizational goals. * Drive continuous improvement initiatives to optimize onboarding efficiency and customer satisfaction. **Lead cross-functional teams** to develop and execute strategic initiatives that support the company's growth and customer success objectives. **Customer Engagement:** * Serve as the primary point of contact for high-profile customers and implementation partners during the onboarding phase. * Manage complex, multi-product onboarding projects, balancing business objectives, customer satisfaction, and technical quality. * **Build and maintain strong relationships** with key customers, ensuring their needs are met and expectations exceeded. **Stakeholder Collaboration:** * Collaborate closely with internal and external stakeholders, including sales, product, and technical teams, to ensure a well-organized program with clear goals, timelines, and processes. * Advocate for customer needs and ensure their requirements are met throughout the onboarding process. * **Represent the onboarding team** in executive meetings and strategic planning sessions. **Project Management:** * Oversee multiple simultaneous customer onboardings, ensuring timely and successful project completion. * Maintain project hygiene by providing ongoing status and project plan updates. * **Implement best practices** in project management to ensure consistency and quality across all onboarding projects. **Technical Expertise:** * Utilize tools like Microsoft Suite, Salesforce, Zendesk, Jira, and Gainsight to manage onboarding projects effectively. * Encourage product adoption by comprehensively understanding customer goals and maintaining up-to-date knowledge of Optimizely products. * **Provide technical leadership** and guidance to the team, ensuring they have the necessary skills and knowledge to succeed. **Pre-Sales and Scoping:** * Participate in pre-sales scoping calls to formulate custom packages and contribute to creating Statements of Work (SOWs). * Work closely with solutions consultants, strategy consultants, and architects to ensure successful project scoping and execution. * **Lead the development** of innovative solutions to meet complex customer requirements. **Knowledge and Experience** **Experience:** * Minimum of **seven years of experience** in customer success and project management, preferably in a SaaS/PaaS environment. * Proven track record of handling multiple competing priorities and adapting quickly to changing customer needs. * **Demonstrated experience** leading and mentoring teams, focusing on professional development and performance management. **Skills****:** * Highly collaborative, organized, and execution-oriented with solid presentation skills. * Excellent project management skills, focusing on attention to detail, timelines, and work quality. * Familiarity with Agile and Waterfall Methodologies is a plus. * Exceptional problem-solving skills and the ability to be flexible in project situations. * Superior relationship and communication skills, both verbal and written. * **Strong** **strategic** **thinking** and analytical skills, with the ability to develop and implement effective plans. **Technical Knowledge:** * Expertise with one or more of Optimizely's products is advantageous. * Working knowledge of A/B testing, Experimentation, Content Management Systems, Cloud Computing, B2B & B2C Commerce solutions orweb technologies. * Basic technical knowledge of related analytic, social, and marketing tools. **Personal Attributes:** * Confident, self-motivated, and driven to achieve. * Energetic, lively, and enjoy working in a team environment. * Strong work ethic and good organizational skills. * **Exceptional stakeholder management and leadership** **skills****.** * Ability to thrive in a fast-paced environment that rewards hard work and self-motivation. **Education** Bachelors degree (or equivalent) *Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.* **#LI-SA**

Optimizely is focused on unlocking digital potential and we are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and experimentation software. We have incredible customers - isn't that one of the most important aspects of looking for your next job? Optimizely has over 9,000 brands from global organizations such as Visa, Sky, Yamaha, Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit and Zillow. Not only are we financially sound and growing but we have unicorn status: Exceeded $300M in revenue in 2020, is profitable already, and has all strategic options ahead of itself. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities. We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, and Vietnam. We blend European and American business culture with emphasis on teamwork, inclusion, and moving fast. People make the difference! If you are looing to work on the next generation of digital technologies in a fast-paced, hyper-growth environment, apply! We're just getting started... We are looking for a Software Development Engineer in Test to ensure quality standards are achieved across our Experimentation products. This is an incredible opportunity to build test automation and drive improvements within the organization. This position will report to the Engineering Manager for the team that owns Optimizely's Web and Full Stack products. What you will do: Develop tests and tools to ensure product quality throughout the development process Analyze and triage errors and log defects in our work tracking tool (JIRA) Work with our engineering teams to enhance and improve our test automation Scrutinize product requirements and ensure we deliver on customer expectations Document test results and work with engineering teams improve the quality of our product Drive customer scenario testing throughout the organization Stay on top of industry trends and research/recommend suitable technologies Qualifications: You have 3+ years experience in software development and testing You have experience with scripting or programming for test automation You demonstrate exceptional attention to detail and problems solving skills You have experience with building and maintaining test automation in deployment pipelines You are passionate about quality and improvement You understand common SaaS architecture patterns You find happiness in being a team player and helping others You are familiar with open source test automation tools Some technologies we work with: JavaScript Docker, Jenkins, Linux AWS, Google Cloud Platform BrowserStack, Selenium, Cypress, Mocha, Jasmine Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.