Property Operations Technology Administrator- Scottsdale, AZ
Optima, Inc. job in Scottsdale, AZ
Job DescriptionThe Property Operations Technology Specialist serves as the primary support resource for Optima's property technology ecosystem. This role focuses on delivering strong results through proactive support, ticket resolution, and hands-on training for on-site teams. The Specialist ensures smooth operation of property management systems, resident engagement tools, and related platforms by maintaining user access, troubleshooting issues, and providing timely assistance. This position is critical to empowering team members with the tools and knowledge they need for operational excellence.
About Optima
Optima is a privately-held real estate firm with offices in Illinois and Arizona. For more than 40 years, Optima has been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, Optima aimed to reinvent housing by integrating the functions involved in new construction within one company. Optima controls and executes every aspect of the process in-house - development, design, construction, sales and management - for a dynamic system that offers greater focus and flexibility. Optima is committed to delivering extraordinary living through design, innovation, sustainability and management.
Reporting to the Director of Property Operations, the successful candidate will thrive in a team-oriented environment and should possess the following:
What You'll Do
Support Desk & Ticket Management
Serve as the first point of contact for all property technology inquiries.
Manage and resolve support tickets promptly, escalating as needed.
Maintain and administer all applicable user logins and permissions.
Review and maintain a log of software service requests and errors; leverage insights to request system enhancements.
System Auditing & Compliance
Audit on-site functions as requested to ensure proper usage of software and accurate data entry.
Monitor adherence to established technology protocols and standards.
Training & Knowledge Sharing
Maintain a systems and procedures helpline for on-site team members via phone and email.
Be available on-call for systems emergencies.
Conduct on-site classroom training, one-on-one sessions, and webinar training as required.
Collaboration
Work closely with property operations teams to identify recurring issues and recommend solutions.
Partner with technology vendors for troubleshooting and minor configuration support.
Property Technology Implementation & Support
Manage setup and configuration of all core systems for new properties, including:
Property Control, unit types/charges, rentable items, ABP
Banking interfaces, Payment Manager, recurring payments, merchant accounts
Yardi Voyager, RENTCafe, Blue Moon, PetScreening, ePremium, CheckScan
Serve as project manager for onboarding new communities and major system integrations
Develop and maintain detailed SOPs and system configuration standards
Systems Integration & Vendor Management
Lead integrations with third-party platforms such as:
Elevated Living, HappyCo, Opiniion, Knock CRM, Engrain, Yardi Maintenance App
Coordinate with external vendors to ensure timelines, data integrity, and platform compatibility
Evaluate performance of current vendors (e.g., TechKey) and identify opportunities for improvement or replacement
Reporting & Continuous Improvement
Collaborate with asset management and operations teams to define data reporting needs
Identify and implement technology solutions to improve efficiency and resident experience
Track technology performance, usage, and satisfaction across the portfolio
What You'll Need
Bachelor's degree preferred, or equivalent combination of education and experience
3-5 years of experience with property technology, operations systems, or related fields
Hands-on experience with Yardi Voyager and integrations (RENTCafe, Blue Moon, etc.) highly preferred
Advanced computer and systems skills including Excel, project management tools, and databases
Strong attention to detail, process thinking, and organizational skills
Excellent communication and interpersonal skills across technical and operational teams
Proactive, resourceful, and self-motivated with a bias for action
Additional Information
Occasional travel may be required for site support or vendor meetings
Must be able to manage multiple priorities in a fast-paced, growth-oriented environment
This is a key cross-functional role bridging property operations, asset management, IT, and vendor partners
What You'll Receive
At Optima, we believe benefits should be meaningful, competitive, and supportive of your whole life.
Benefits provided include:
100% Company-Paid Medical Plan Option
401k with Employer Match
Paid Parental Leave
Paid Time Off & Holidays
A beautiful, design-forward workplace and dynamic team environment
At Optima, we believe meaningful work begins with meaningful people. Our teams are diverse, passionate, and united by a shared belief in excellence, innovation, and care. You'll be part of a culture where individuality is valued and everyone plays a role in creating extraordinary living.
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Painter - AZ
Optima, Inc. job in Scottsdale, AZ
Job Description
Brief - Painter
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban
and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating
the functions involved in new construction within one company. We control and execute every aspect of the
process in-house - development, architecture, construction, sales, and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability, and management.
The Painting position will be responsible for completing painting & drywall repair in vacant units as well as general/common areas throughout the property. Various maintenance functions throughout the property. This individual must be ambitious and possess a competent/cooperative demeanor as a representative of Optima. The role reports to the Service Supervisor.
What You'll Do
Have general knowledge and ability to apply various types of paints to both interior and exterior
Complete the required painting for vacant turns and general interior hallway/common areas of the buildings.
Complete precision, high quality drywall repairs
Administer regular inspections and proactively address problems or repairs for needed painting and drywall repair
Respond to and assist with specific requests from property managers and/or residents
Communication regarding a project's status
Record and maintain appropriate reports/files on a regular and proficient basis
Interface with residents, property managers and leasing staff
What You'll Need
Demonstrate and possess a high degree of integrity
High-energy
Customer-service driven
Painting experience essential
Drywall repair experience essential
Warm friendly and a service orientated philosophy
General knowledge of or exposure to construction
Possession of a current and valid driver's license with an acceptable driving record is mandatory
Physical capacity to lift 100 lbs., including lifting and moving packages
Strong communication (verbal and written) and interpersonal skills
Multi-task oriented
Possess an outgoing and positive attitude with strong organizational skills
Aptitude to work efficiently and independently
Demonstrate a reliable, responsive and on-time work ethic
Required to work Sunday through Thursday
Pay range $19-$22/hr.
Benefits and Perks
Competitive benefits and great perks make a huge difference; we get that, so you'll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!
Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally protected characteristics
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Multi-Site Property Manager
Optima job in Scottsdale, AZ
Brief - Multi-Site Property Manager, Optima Kierland Apartments
We are seeking a Multi-Site Property Manager for Optima Kierland, our luxury apartment development comprising three towers, consisting of nearly 600 apartment homes, located in Scottsdale, Arizona. The Multi-Site Property Manager will play a key role in overseeing the daily operations, ensuring the highest standards of service, and driving the financial performance of each property. Working closely with our Asset and Community Leadership Team, you will be a central figure in our management team, carrying significant responsibilities and contributing to collective decision-making. Your expertise in property management will be crucial in providing the insights and leadership needed to guide our growth and success.
In this role, you'll navigate Optima Kierland's complex operational landscape, ensuring that all aspects of property management align with our objectives and plans. Your leadership will foster a culture of excellence, ensuring that operational processes are efficient and effective.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house - development, architecture, construction, sales, and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability, and management.
What You'll Do
Achieve performance goals, including resident satisfaction, net operating income, occupancy and facility management.
Lead the daily activities of the team, including leasing, administrative, concierge and maintenance resources, to ensure the team is engaged and achieving performance goals.
Provide timely feedback to and on-going training of team members.
Take ownership of your community by continuously walking, monitoring, and correcting issues that are identified, either yourself or with your team.
Manage the maintenance team to ensure the creation and implementation of an effective preventive maintenance program and responsiveness to our residents' service requests to maintain the property and provide resident service at the highest standards.
Develop and implement initiatives for the property and team to further enhance resident satisfaction, and the property's performance and reputation.
Oversee the property's marketing and online presence and ensure that the property is optimized on all platforms.
Drive proactive communication and engagement with our residents to ensure satisfaction and timely resolution of issues that may arise.
Develop and manage the property's operating and capital improvements budgets, including overseeing rent collection, monitoring cash flow requirements, and adjusting operations as appropriate.
Manage financial and other reporting requirements in collaboration with Optima's accounting team.
Manage vendor relationships, including collecting bids, administering contracts and supervising performance.
Represent Optima and participate in scheduled resident social events.
Proactively and regularly advise the National Director of Property Operations as to property performance and any issues that may arise.
Adhere to all federal, state and local legal requirements for property management, including fair housing.
Serve as the on-call or emergency resource and be available after hours or weekends, as needed.
What You'll Need
8+ years' experience as an onsite property manager at luxury apartment communities.
Experience leading a medium to large team with success as a coach, leader and mentor.
Proficiency with Yardi Voyager 7s and Rent Café Site Manager.
Ability to operate in multiple software applications.
Proficiency with Microsoft Office Suite.
Experience creating and managing operating and capital budgets and fluency with various accounting reports.
Experience using revenue management.
What Will Set You Apart
A positive, warm, friendly, and service-oriented mindset, with a goal-oriented approach and the belief that there is a solution to every problem.
Extensive experience in luxury residential property management, particularly in a similar role, indicating a deep understanding of the unique challenges and opportunities in this sector.
Proven leadership experience or experience leading people and managing high-impact projects - reflecting the ability to take initiative, mentor people, and drive results.
A track record of innovative problem-solving in complex or ambiguous situations, showcasing the ability to think outside the box and deliver effective solutions.
Proficiency in advanced property management software and tools, highlighting the ability to leverage technology to drive operational excellence and business insights.
Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
Auto-ApplyMaintenance Supervisor (AZ)
Optima, Inc. job in Scottsdale, AZ
Job Description
Brief -Maintenance Supervisor
Are you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? If you are looking for a career with a company that rewards boldness and perseverance, this is the job for you. As a Maintenance Supervisor, your primary role will be leading various maintenance processes and performing maintenance services for our luxury apartment community. You will be responsible for managing successful completion of service requests, unit turns, preventative maintenance, and other functions throughout the property. We believe that there is a solution to every problem and that maintenance plays one of the most critical roles in the success of our properties.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house - development, architecture, construction, sales and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management.
What You'll Do
Oversee and monitor maintenance needs of the property and grounds including amenity areas and ensure all repairs and services are completed correctly and on schedule.
Identify potential problems and develop response plans using creative solutions for complex technical problems.
Manage ongoing preventative maintenance with the team to ensure the property remains in top condition.
Oversee customer service and resident relations for Maintenance to ensure customer satisfaction.
Assist the Maintenance Manager in planning, monitoring, and evaluating team results which may include scheduling and assigning work responsibilities to meet shift requirements.
Ensure all reporting guidelines are completed within relation to work orders including quality of work and timelines.
Assess repair needs and estimated time for repair, including evaluating problems to determine whether or not professional assistance is required, when required obtain bids.
Monitor the functions of service contractors and building repair and maintenance contractors.
Perform general carpentry, electrical, HVAC and plumbing repairs and ensuring accuracy for team members completing these tasks.
Request purchase materials, tools, and supplies needed for a job in accordance with purchasing policy while adequately maintaining inventory of parts and materials.
Manage the shop and storage areas including inventory records.
Prepare and implement training and safety standards Oversee and communicate with property ownership on renovations, construction, installation, and preventative maintenance of equipment.
Assist in development of maintenance budget and capital budget.
Responsible for monitoring maintenance expenses on a monthly basis to ensure compliance within budget objectives.
What You'll Need
At least 3 years of maintenance experience onsite at a luxury residential property.
Thorough knowledge of preparing for resident move ins and outs, as well as general repair skills
Physical capacity to lift 100 lbs., including lifting and moving packages
High school diploma or GED.
General maintenance knowledge in plumbing, HVAC, electrical, drywall and appliance repair
A current and valid driver's license
Availability to work a flexible schedule to include weekends, evenings, and holidays
What Will Set You Apart
HVAC Certification
Property management experience.
Outgoing and positive attitude with exceptional customer service skills.
Strong communication and people skills.
Ability to work independently, expertly, and to multi-task
Reliable and responsive with a strong work ethic
Proven leadership, planning and organizational skills
Effective at setting priorities and managing competing demands
Benefits and Perks
Pay range $28-$30/hr. plus bonuses
Competitive benefits and great perks make a huge difference; we get that, so you'll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!
Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics
Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
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Assistant Finish Superintendent - AZ
Optima job in Scottsdale, AZ
Optima Inc. is growing! We are seeking a hands-on, driven Assistant Finish Superintendent to join our team. This person would be responsible for scheduling and coordination of the construction project from deck layout through insulation and from drywall to final punch-out, ensuring completion of the project is on time, within budget, and up to quality standards.
What You'll Do
Work with the on-site team of superintendents
Order and coordinate installation of all finish products including doors, frames, hardware, countertops, vanity tops, and cabinets
Coordinate, schedule and monitor work from the beginning of drywall through final punch-out
Craft and complete punch list to ensure all work is completed in accordance with contract documents and that buyer changes are incorporated into building according to schedule
Review MEP shop drawings to identify possible conflicts
Attend and co-chair weekly coordination meetings with all trades
Enforce onsite safety programs
You will work with governing officials to inspect and approve work
Collaborate with Architect and subcontractors to process RFI's
Create punch list and complete associated work
Maintain expediting and daily logs
What You'll Need
Minimum of 2-3 years of related experience
Four-year college degree preferred
Constructed at least a $25M project start to finish
Mid- to high-rise fast-track residential construction experience required
What Will Set Your Apart
General knowledge of building and mechanical codes, as well as all structural, mechanical, electrical, plumbing and low voltage systems
Proficient in Microsoft Office, Excel and Project
Detailed and organized
Self-directed and efficient
Excellent communication skills with the ability to provide direction and guidance to skilled trades workers
Benefits and Perks
Competitive benefits and great perks make a huge difference; we get that, so you'll get them too. At Optima, we believe they should be meaningful and a part of what makes us great!
Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house - development, architecture, construction, sales and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management.
Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
Auto-ApplyAssistant Project Manager - AZ
Optima job in Scottsdale, AZ
Brief - Project Engineer
The Project Engineer will be an integral member of Optima's Project Management team, providing critical support to ensure projects are executed with precision, efficiency, and full alignment with Optima's design-driven standards. This role will focus on managing change orders, maintaining accurate documentation, and leveraging ProCore to keep workflows streamlined and transparent. The Project Engineer acts as a detail-oriented partner to the Project Management team, supporting seamless coordination between the field, subcontractors, consultants, and ownership.
About Optima
Optima is a privately-held real estate firm with offices in Illinois and Arizona. For 47 years, Optima has been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, Optima aimed to reinvent housing by integrating the functions involved in new construction within one company. Optima controls and executes every aspect of the process in-house - development, design, construction, sales and management - for a dynamic system that offers greater focus and flexibility. Optima is committed to delivering extraordinary living through design, innovation, sustainability and management.
Responsibilities
Manage the change order process from initiation to execution, ensuring timely and accurate documentation.
Maintain and update ProCore project records, including RFIs, submittals, drawings, and logs.
Support the Project Management team in tracking budgets, schedules, and project milestones.
Coordinate with subcontractors and consultants to gather, review, and process required documentation.
Assist in preparing and distributing project reports, meeting minutes, and communication logs.
Ensure project documentation meets Optima's standards for accuracy, detail, and timeliness.
Provide day-to-day administrative and technical support to ensure smooth project execution.
Qualifications
Bachelor's degree in Construction Management, Engineering, Architecture, or related field (preferred).
Proficiency with ProCore and Microsoft Office tools required.
2-4 years of experience in a construction project support role (project engineer, coordinator, or similar).
Strong organizational skills with a focus on detail, accuracy, and accountability.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Effective communicator with the ability to coordinate across multiple stakeholders.
Alignment with Optima's core values
Benefits
At Optima, we believe benefits should be meaningful, competitive, and supportive of your whole life. As a team member, you'll enjoy:
100% Company-Paid Medical Plan Option
401k with Employer Match
Paid Parental Leave
Paid Time Off & Holidays
A dynamic team environment
Auto-ApplyCommercial Maintenance Technician - Optima (Silver Fern)
Optima, Inc. job in Scottsdale, AZ
Job DescriptionOptima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban and suburban luxury residential and commercial communities. We control and execute every aspect of the process in-house-development, architecture, construction, sales, and management-for a dynamic system that offers greater focus and fluidity. Our commitment is to deliver extraordinary spaces through design, innovation, sustainability, and management.About the Role
Join Optima's Silver Fern team and play a key role in maintaining and enhancing our commercial portfolio in Arizona, including Optima Camelview in Scottsdale and Optima Biltmore in Phoenix. This position ensures our premier commercial properties remain in top condition, supporting an exceptional experience for tenants and visitors.Primary Responsibilities
Perform maintenance and repairs for commercial properties, including:
Building systems (HVAC, plumbing, electrical)
Common areas, lobbies, and amenity spaces
Preventative maintenance programs
Respond promptly to service requests and resolve issues efficiently.
Maintain accurate records of work orders, inspections, and daily logs.
Collaborate with property management to ensure compliance and safety standards.
Participate in on-call rotation for after-hours emergencies.
Supplemental Responsibilities
Occasionally assist with special projects and miscellaneous tasks at Optima owners' residences.
Examples may include minor repairs, installations, or support for unique property needs.
Qualifications
Outgoing, positive attitude with exceptional customer service skills.
Strong communication and interpersonal abilities.
Ability to work independently and manage multiple priorities.
General maintenance knowledge in plumbing, HVAC, electrical, drywall, and appliance repair.
Minimum 1 year of maintenance experience; commercial property experience preferred.
Valid driver's license and ability to travel between Scottsdale and Phoenix locations.
Physical capacity to lift up to 100 lbs.
Flexible schedule, including weekends, evenings, and holidays.
High school diploma or equivalent.
Benefits & Perks
Pay: $21-$22/hr plus renewal bonus.
Competitive benefits including:
401k match
Paid parental leave
Paid time off
100% company-paid medical plan option
Inclusive, diverse workplace-Optima celebrates diversity and is committed to creating an environment for all team members.
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kBFRdsahMU
Construction Labor Technician
Optima job in Scottsdale, AZ
Construction Labor Technician
Are you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? Optima is a privately held real estate firm with offices in Illinois and Arizona. For more than 40 years, Optima has been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, Optima aimed to reinvent housing by integrating the functions involved in new construction within one company. Optima controls and executes every aspect of the process in-house - development, design, construction, sales and management - for a dynamic system that offers greater focus and flexibility. Optima is committed to delivering extraordinary living through design, innovation, sustainability and management.
What You'll Do
General upkeep of the construction property and surrounding site.
Ongoing preventative maintenance with the team to ensure the property remains in top condition.
Perform general carpentry, housekeeping, site work and cleanup.
Move, load, and unload materials.
Assist with equipment setup.
Clean and maintain workshop and tools.
Use power and hand tools to perform daily tasks.
Always maintain PPE discipline and tool safety.
Keep track of tools and log in/out when needed.
Run other laborers at times when there are large projects at hand.
What You'll Need
Outgoing and positive attitude with exceptional customer service skills.
Knowledge of safe working practices.
Strong communication and people skills.
Ability to work independently, expertly, and to multi-task.
Reliable and responsive with a strong work ethic.
Possession of a current and valid driver's license.
Ability to stand on your feet for long periods of time.
Ability to work in all weather conditions.
Physical capacity to lift 100 lbs., including lifting and moving packages.
High school diploma or equivalent.
A smart phone for communication, e-mail and clocking in/out of work.
What You'll Receive
A competitive salary will be offered, as well as a comprehensive benefits package including medical, dental, vision, paid vacation, and 401K. We also offer a fun and exciting work environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyLeasing Consultant - AZ
Optima job in Scottsdale, AZ
Brief - Leasing Consultant
Luxury Leasing Meets Elevated Living
Lease the Extraordinary. At Optima, leasing isn't just about filling apartments - it's about welcoming residents into extraordinary spaces shaped by world-class architecture, modern amenities, and a unique community spirit. Our communities are unlike anything else in the market, and for passionate, high-energy professionals, this is more than a job - it's a dream role.
As a Leasing Consultant, you'll be the first point of connection between prospective residents and our communities. You'll create memorable experiences, deliver impeccable service, and drive performance by showcasing homes that reflect the best of luxury living.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house - development, architecture, construction, sales, and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability, and management.
What You'll Do
Act as a brand ambassador for Optima and the community you represent
Guide prospective residents through discovery-based tours and tailored apartment presentations
Own the full leasing process, including application and screening coordination, lease preparation, and successful move-ins
Deliver unmatched service across every touchpoint - in person, online, and over the phone
Maintain expert-level knowledge of your community's features, pricing, availability, and lifestyle benefits
Strategize and implement marketing efforts, review digital channels, and conduct outreach to drive traffic
Collaborate with team members to ensure all show-ready apartments and common areas meet brand standards
Track leasing activity, monitor pipeline performance, and follow up diligently with prospects
Shop competing properties and complete weekly market surveys
Support resident retention through service, renewal programs, and community events
Work a flexible schedule that includes weekends, evenings, and holidays as needed
Who You Are
Energetic, ambitious, and motivated to exceed goals
Warm, approachable, and professional - with strong communication and relationship-building skills
Highly organized and detail-oriented, with the ability to manage multiple priorities
A persuasive closer with a talent for listening, presenting, and adapting to prospect needs
Passionate about design, community, and the resident experience
Previous sales or high-touch customer service experience required
Experience in luxury real estate, hospitality, or lifestyle-driven industries strongly preferred
Bachelor's degree preferred; high school diploma required
Familiarity with Yardi Voyager 7 and RentCafe is a plus
Why Optima
At Optima, we believe benefits should be meaningful, competitive, and supportive of your whole life. As a Leasing Consultant, you'll enjoy:
Base Pay: $20-22/hour + commission
100% Company-Paid Medical Plan Option
401k with Employer Match
Paid Parental Leave
Paid Time Off & Holidays
A beautiful, design-forward workplace and dynamic team environment
At Optima, we believe meaningful work begins with meaningful people. Our teams are diverse, passionate, and united by a shared belief in excellence, innovation, and care. You'll be part of a culture where individuality is valued and everyone plays a role in creating extraordinary living.
Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
Auto-ApplyMaintenance Supervisor (AZ)
Optima job in Scottsdale, AZ
Brief -Maintenance Supervisor
Are you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? If you are looking for a career with a company that rewards boldness and perseverance, this is the job for you. As a Maintenance Supervisor, your primary role will be leading various maintenance processes and performing maintenance services for our luxury apartment community. You will be responsible for managing successful completion of service requests, unit turns, preventative maintenance, and other functions throughout the property. We believe that there is a solution to every problem and that maintenance plays one of the most critical roles in the success of our properties.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house - development, architecture, construction, sales and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management.
What You'll Do
Oversee and monitor maintenance needs of the property and grounds including amenity areas and ensure all repairs and services are completed correctly and on schedule.
Identify potential problems and develop response plans using creative solutions for complex technical problems.
Manage ongoing preventative maintenance with the team to ensure the property remains in top condition.
Oversee customer service and resident relations for Maintenance to ensure customer satisfaction.
Assist the Maintenance Manager in planning, monitoring, and evaluating team results which may include scheduling and assigning work responsibilities to meet shift requirements.
Ensure all reporting guidelines are completed within relation to work orders including quality of work and timelines.
Assess repair needs and estimated time for repair, including evaluating problems to determine whether or not professional assistance is required, when required obtain bids.
Monitor the functions of service contractors and building repair and maintenance contractors.
Perform general carpentry, electrical, HVAC and plumbing repairs and ensuring accuracy for team members completing these tasks.
Request purchase materials, tools, and supplies needed for a job in accordance with purchasing policy while adequately maintaining inventory of parts and materials.
Manage the shop and storage areas including inventory records.
Prepare and implement training and safety standards Oversee and communicate with property ownership on renovations, construction, installation, and preventative maintenance of equipment.
Assist in development of maintenance budget and capital budget.
Responsible for monitoring maintenance expenses on a monthly basis to ensure compliance within budget objectives.
What You'll Need
At least 3 years of maintenance experience onsite at a luxury residential property.
Thorough knowledge of preparing for resident move ins and outs, as well as general repair skills
Physical capacity to lift 100 lbs., including lifting and moving packages
High school diploma or GED.
General maintenance knowledge in plumbing, HVAC, electrical, drywall and appliance repair
A current and valid driver's license
Availability to work a flexible schedule to include weekends, evenings, and holidays
What Will Set You Apart
HVAC Certification
Property management experience.
Outgoing and positive attitude with exceptional customer service skills.
Strong communication and people skills.
Ability to work independently, expertly, and to multi-task
Reliable and responsive with a strong work ethic
Proven leadership, planning and organizational skills
Effective at setting priorities and managing competing demands
Benefits and Perks
Pay range $28-$30/hr. plus bonuses
Competitive benefits and great perks make a huge difference; we get that, so you'll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!
Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics
Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
Auto-ApplyMaintenance Technician - Optima Kierland
Optima job in Scottsdale, AZ
Are you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? If you are looking for a career with a company that rewards boldness and perseverance, this is the job for you. As a maintenance technician for Optima, you will have the opportunity to work directly for the developer performing maintenance service for a luxury apartment community. You will complete service requests, unit turns, preventative maintenance, and other functions throughout the property. We believe that maintenance plays one of the most critical roles in the success of our properties.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house - development, architecture, construction, sales, and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability, and management.
What You'll Do
Responsible for apartment home make-readies/turns, including but not limited to; painting, faucets, blinds, drains, drawers, smoke detectors, doors, garbage disposal, locks and light bulbs.
Turnover vacant units in preparation for future residents
General upkeep of the property and grounds including amenity areas
Ongoing preventative maintenance with the team to ensure the property remains in top condition
Perform general carpentry, electrical, HVAC and plumbing repairs
Record and maintain files including work order notes, daily logs and on-call sheets
Serve on the on-call team, rotating after-hours availability
Complete resident work order requests
What You'll Need
Outgoing and positive attitude with exceptional customer service skills
Strong communication and people skills
Ability to work independently, expertly, and to multi-task
Reliable and responsive with a strong work ethic
Thorough knowledge of preparing for resident move ins and outs, as well as general repair skills
General maintenance knowledge in plumbing, HVAC, electrical, drywall and appliance repair
Possession of a current and valid driver's license
Physical capacity to lift 100 lbs., including lifting and moving packages
Work a flexible schedule to include weekends, evenings and holidays.
High school diploma or equivalent
Minimum of 1 year experience in Maintenance
Benefits and Perks
Pay: $21- $22/hr. plus renewal bonus
Competitive benefits and great perks make a huge difference; we get that, so you'll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!
Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics
Optima does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
Auto-ApplyConstruction Labor Technician
Optima, Inc. job in Phoenix, AZ
Job Description
Construction Labor Technician
Are you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? About Optima Optima is a privately held real estate firm with offices in Illinois and Arizona. For more than 40 years, Optima has been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, Optima aimed to reinvent housing by integrating the functions involved in new construction within one company. Optima controls and executes every aspect of the process in-house - development, design, construction, sales and management - for a dynamic system that offers greater focus and flexibility. Optima is committed to delivering extraordinary living through design, innovation, sustainability and management.
What You'll Do
General upkeep of the construction property and surrounding site.
Ongoing preventative maintenance with the team to ensure the property remains in top condition.
Perform general carpentry, housekeeping, site work and cleanup.
Move, load, and unload materials.
Assist with equipment setup.
Clean and maintain workshop and tools.
Use power and hand tools to perform daily tasks.
Always maintain PPE discipline and tool safety.
Keep track of tools and log in/out when needed.
Run other laborers at times when there are large projects at hand.
What You'll Need
Outgoing and positive attitude with exceptional customer service skills.
Knowledge of safe working practices.
Strong communication and people skills.
Ability to work independently, expertly, and to multi-task.
Reliable and responsive with a strong work ethic.
Possession of a current and valid driver's license.
Ability to stand on your feet for long periods of time.
Ability to work in all weather conditions.
Physical capacity to lift 100 lbs., including lifting and moving packages.
High school diploma or equivalent.
A smart phone for communication, e-mail and clocking in/out of work.
What You'll Receive
A competitive salary will be offered, as well as a comprehensive benefits package including medical, dental, vision, paid vacation, and 401K. We also offer a fun and exciting work environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Leasing Manager - AZ
Optima job in Scottsdale, AZ
Lease the Extraordinary.
At Optima, leasing isn't just about filling apartments - it's about welcoming residents into extraordinary spaces shaped by world-class architecture, modern amenities, and a unique community spirit. Our communities are unlike anything else in the market, and for passionate, high-energy professionals, this is more than a job - it's a dream role.
Optima is seeking a high-performing Leasing Managers to lead the leasing and front office operations at our premier multifamily community in Scottsdale, Optima Sonoran Village. As a core member of the property leadership team, the Leasing Manager plays a critical role in driving occupancy, delivering an exceptional customer experience, and overseeing day-to-day leasing team performance.
This role is ideal for an experienced leasing professional who thrives in a fast-paced environment, brings a strategic mindset to lead generation and resident retention, and consistently sets the tone for professionalism, service, and results. The ideal candidate will be an active team leader and collaborative business partner with a deep understanding of luxury multifamily operations and the ability to elevate team and property performance.
About Optima
Optima is a privately-held real estate firm with offices in Illinois and Arizona. For more than 40 years, Optima has been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, Optima aimed to reinvent housing by integrating the functions involved in new construction within one company. Optima controls and executes every aspect of the process in-house - development, design, construction, sales and management - for a dynamic system that offers greater focus and flexibility. Optima is committed to delivering extraordinary living through design, innovation, sustainability and management.
Reporting to the Property Manager, the successful candidate will thrive in a team-oriented environment and should possess the following:
What You'll Do
Leadership & Team Management
Lead the daily operations of the leasing team and front office, setting a tone of professionalism, accountability, and service excellence.
Train, coach, and support leasing consultants to achieve individual and team leasing goals.
Provide real-time coaching and continuous feedback to build confidence, correct course quickly, and drive team development.
Lead as a player-coach - contribute directly to leasing efforts while mentoring team members to elevate overall performance.
Foster a culture of collaboration, continuous improvement, and pride in the community.
Leasing Strategy & Execution
Drive leasing activity to meet and exceed occupancy and revenue goals.
Manage lead follow-up and pipeline through CRM IQ, ensuring timely and effective engagement.
Oversee the application process, application pipeline, and lease execution in collaboration with the property management team.
Marketing & Brand Stewardship
Manage relationships with Internet Listing Services (ILS) and marketing vendors.
Oversee the creation and scheduling of social media content for the community.
Execute and enhance broker referral and resident referral programs.
Lead weekly competitive market surveys and share insights to inform pricing and positioning strategies.
Partner with the Property Manager and corporate teams to implement leasing campaigns and initiatives.
Resident Experience & Retention
Collaborate with the operations team to maximize retention.
Oversee resident-facing programs including the Optima Connect affinity program, and reputation management efforts.
Maintain a strong presence in the community to build relationships with residents and address concerns proactively.
Operational Oversight
Serve as the on-site expert for Yardi and Rent Café, CRM IQ, and Elevated Living reporting and workflows.
Support package delivery operations (Luxer Room), ePremium renters' insurance, and service request tracking.
Collaborate with the maintenance team to ensure models, vacant units, and common areas meet Optima presentation standards.
Contribute to resident events and assist with planning and execution as needed.
Partner with the Property Manager to ensure all company policies, procedures, and brand standards are upheld.
What You'll Need
A minimum of 2-3 years of leasing experience and at least 1 year of direct team leadership in a multifamily, hospitality, or sales-driven environment.
Proven success in meeting or exceeding leasing and renewal goals.
Strong working knowledge of Yardi Voyager 7, Rent Café CRM, and Microsoft Office Suite.
Exceptional communication and interpersonal skills, with the ability to lead, coach, and motivate a team.
Highly organized, detail-oriented, and proactive in managing competing priorities.
A strong sense of ownership and pride in delivering exceptional service and results.
High school diploma or equivalent required; college degree preferred.
What You'll Receive
At Optima, we believe benefits should be meaningful, competitive, and supportive of your whole life. As a Leasing Consultant, you'll enjoy:100% Company-Paid Medical Plan Option
401k with Employer Match
Paid Parental Leave
Paid Time Off & Holidays
A beautiful, design-forward workplace and dynamic team environment
At Optima, we believe meaningful work begins with meaningful people. Our teams are diverse, passionate, and united by a shared belief in excellence, innovation, and care. You'll be part of a culture where individuality is valued and everyone plays a role in creating extraordinary living.
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