Call Center Agent jobs at Optimus Health Care

Job DescriptionDescription: A Call Center Specialist is responsible for full range of administrative support in an ambulatory health clinic setting providing duties for triaging phone calls, scheduling appointments, and maintaining patient and business confidentiality to ensure the needs of the internal and external customers are met while providing excellent Customer Service. Knowledge, Skills, and Abilities: Bilingual (English and Spanish) Skill Required Must possess effective communication skills. Demonstrated effective verbal and written communication skills along with proper telephone etiquette. Working knowledge of Microsoft Office Software and basic computer skills. Must be able to follow and understand instructions and react favorably in all work situations. Knowledge of telephone systems. Experience utilizing a web-based computerized system for scheduling and Microsoft Office programs, Word and Excel. Able to efficiently function in fast paced work environment. Requirements: Professional Experience/Educational: High School graduate or equivalent. Must have 1-2 years' work experience in a medical/healthcare environment, physician office, ambulatory clinic, or healthcare call center.

A Call Center Specialist is responsible for full range of administrative support in an ambulatory health clinic setting providing duties for triaging phone calls, scheduling appointments, and maintaining patient and business confidentiality to ensure the needs of the internal and external customers are met while providing excellent Customer Service. Knowledge, Skills, and Abilities: * Bilingual (English and Spanish) Skill Required * Must possess effective communication skills. * Demonstrated effective verbal and written communication skills along with proper telephone etiquette. * Working knowledge of Microsoft Office Software and basic computer skills. * Must be able to follow and understand instructions and react favorably in all work situations. * Knowledge of telephone systems. * Experience utilizing a web-based computerized system for scheduling and Microsoft Office programs, Word and Excel. * Able to efficiently function in fast paced work environment. Requirements Professional Experience/Educational: * High School graduate or equivalent. * Must have 1-2 years' work experience in a medical/healthcare environment, physician office, ambulatory clinic, or healthcare call center. Salary Description $18.50/HR - $19.25/HR

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Provide the 24X7 communication link between physicians, hospital personnel, patients and visitors. Associate utilizes an internal and external communications network including computer systems for patient information, answering service, on call, and directory, computerized attendant console and paging terminal. Responsibilities include the processing of incoming and outgoing phone calls, physician answering service calls, processing all Emergency Life Safety codes, monitoring and reporting alarms, and paging via voice and radio paging systems. Typing and retrieving messages from computers. Must be flexible to work week days, evenings, night, weekends and holiday shifts if needed. Must be able to support all Health System locations including YNHH, BH and GH. EEO/AA/Disability/Veteran Responsibilities * 1. Processes Emergency Life Safety Codes * 1.1 1.1 Answers code line on first ring. 1.2 Pages appropriate personnel according to department policy and procedure with no exceptions. 1.3 Completes code procedure within 30 seconds. 1.4 Documents codes as instructed. * 2. Answer and Accurately Process Calls * 2.1 2.1 Answers each call by the fourth ring. 2.2 Handles 60-80 call per hour with 95-100% accuracy. 2.3 Documents neatly and accurately each caller's request for paging, as required. 2.4 Demonstrates efficient and accurate use of call processing software/hardware on a daily basis. 2.5 Makes audio pages and announcements correctly and professionally. 2.6 Processes calls according to established procedures within 15-30 seconds * 3. Demonstrates Positive Peer and Customer Relations Skills * 3.1 3.1 Demonstrates courteous and positive customer relations on the phone when dealing with patients, the public, medical staff and hospital employees. 3.2 Consistently maintains professionalism under duress. 3.3 Exhibits reliable, professional and ethical work habits contributing to a positive work environment. * 4. Management of Pagers * 4.1 4.1 Utilizes vendor portal to execute exchanges. 4.2 Updates databases with relevant information. 4.3 Assures cost center, name, department information is correct * 5. Maintains On-call Schedules of Hospital Personnel * 5.1 5.1 Completes schedules by the first day of his/her assigned month with 100% accuracy. 5.2 Follows schedule with 100% accuracy. 5.3 Performs all related departmental duties as needed or assigned with accuracy and completeness. Qualifications EDUCATION HIgh School Graduate or GED required. EXPERIENCE Experience utilizing computers in an office environment required. Experience answering telephones in a high call volume environment preferred. Knowledge of, Cisco, and Spok software preferred. SPECIAL SKILLS Ability to type at least 35 WPM. Associate must function successfully in a team environment and also work alone competently supporting all aspects of the position. Candidate must possess excellent decision-making ability along with excellent customer service skills. PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to sit; use hands to write, type, handle items; and talk or hear. They are frequently required to reach with hands and arms. They are occasionally required to stand and walk. They must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception. The noise level in the work environment is usually moderate but in emergency situations can become high level. Ability to concentrate is essential. The Associate must make use of a headset style answering device on or in ear(s). There may be a considerable amount of mental stress. Must be able to easily and accurately distinguish colors and shades in order to accurately identify alarm signals and visual cues on the PC. Must have the ability to distinguish variations in audible alerts and alarms. Must be able to quickly reset alarms, computers and UPS systems which are located throughout the Operator Services location. Must have an exceptional command of the English language and speak clearly with accurate pronunciation of words to ensure the accurate communication of verbal information, particularly in times of crisis or stress. May be required to staff one or more of the call centers operated by YNHHS. Travel to different call centers required as necessary. Must have access to reliable transportation and is expected to report to work during major weather events. Adherence to hospital dress code is required at all times. Incumbents as well as external and internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis. YNHHS Requisition ID 159850

Job Description We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to: Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system Accurately acquire, confirm and input demographic and insurance information for all patients. Perform other related duties as assigned. Qualifications High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required. Physical Requirements/Work Environment Variable 8 hr. shifts between 7am-8pm, including weekends as needed Minimal physical effort Must be able to operate computer and telephone continuously District travel as necessary Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more. Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR roqq3KDvk0

We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to: * Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center * Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system * Accurately acquire, confirm and input demographic and insurance information for all patients. * Perform other related duties as assigned. Qualifications High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required. Physical Requirements/Work Environment * Variable 8 hr. shifts between 7am-8pm, including weekends as needed * Minimal physical effort * Must be able to operate computer and telephone continuously * District travel as necessary Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more. Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Greets walk-in customers and assists with obtaining product needs. Handles sales calls from referrals and customers with timely follow through. Completes sales order and verifies proper documentation is obtained. Develops and maintains working knowledge of most insurance plans. Educates customers on medical equipment use. Ensures financial obligation of customer is met. Works daily reports and tasks as assigned. Performs closing of POS system as assigned. Able to troubleshoot basic equipment such as credit card devised, scanners, etc. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: High school diploma or equivalent. EXPERIENCE: Three (3) years experience in sales/customer service. PREFERRED QUALIFICATIONS: EXPERIENCE: 1. Experience in home medical equipment. 2. Experience with ICD-10 and CPT-4 coding. 3. Bilingual (English and Spanish). CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Professionally and promptly greets walk-in customers with a positive attitude. Provides assistance to identify customer needs. Develops and maintains product knowledge to answer questions and offer alternatives as needed. 2. Receives sales calls from referrals and customers. Handles information appropriately and inputs data accurately and completely. Follows through timely with customer and/or referral. Retrieves voice mail messages timely and returns calls the same day. Handles all fax orders as designated. Properly makes notes in customer accounts. 3. Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulation and accreditation guidelines. 4. Create and completes sales orders. Ensures prescriptions and any required face-to-face notes meet criteria for dispensing. Obtains and/or verifies PAR is valid as needed and verifies insurance information is current. Research for additional documentation in EPIC as. Communicates effectively with referral for any additional information. 5. Provides instruction on safe use, functions, and maintenance of medical equipment. Measure and assist customers with stockings, braces, etc. where a fitter is not required. 6. Ensures co-pays and deductibles are collected at time of transaction as applicable. Process payments accurately thru POS, unapplied, and AR dashboard. Post deposits daily. Maintains basic knowledge of billing process. Enrolls customers in Auto-pay as applicable for recurring rentals, and eDelivery for billing. 7. Follows up on open orders timely. Works WIP report and follows daily task sheet. Ensures as many sales orders are ready to be confirmed by month end as possible. 8. Manages Point of Sale system and accurately process's daily closing and reports. Discrepancies in Point of Sales closing are reported promptly. Prepares bank deposit. 9. Able to troubleshoot POS, credit card devices, check scanner, computer programs, electronic (EMR) systems and fax. Knows who to call for assistance. 10. Maintains neat and organized workstation and sales floor. Restocks sales floor as needed. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Requires functional range of body mobility including; handling and lifting, manual and finger dexterity and eye-hand coordination sufficient to assist patients and/or customers and/or to handle and use required instruments, machinery/tools with moving parts. Must be able to lift 20 lbs. 2. Requires standing, walking, pushing, bending, kneeling and reaching at arm's length and overhead for prolonged periods of time using appropriate body mechanics. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. May be exposed to fluctuating temperatures. SKILLS AND ABILITIES: 1. Maintains a friendly persona during all interactions. Able to defuse frustrated customers. 2. Displays empathy and understanding to help customer obtain equipment needed. 3. Able to multi-task, pay attention to detail, and think independently within a team. 4. Able to build relationships with customers and referral sources. 5. Strong reading, writing, spelling, grammar, punctuation and mathematical calculations skills. 6. Skilled in computer use including excel and word Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: SHC WVUHS Home Care Cost Center: 392 GHC Access Administration Address: 129 East Main StreetBridgeportWest Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Description & Requirements Maximus is looking for customer service representatives in and around the Pharr Texas/Brownsville TX areas. The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). May support multiple Federal government agencies on critical programs Must reside within a 75 radius of the Brownsville or Pharr Texas area. This position is fully remote; however, you must be able to go onsite to the Maximus Pharr Texas location to pick up equipment. This position will require a favorable Federal suitability clearance post-hire as mandated by the client. *Position is contingent upon contract award* Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Experience in a call center environment highly preferred - Must Be a US Citizen - This position requires all work to be performed within the Continental US. Must currently live in and have permanent residence within the Continental US. - Must be able to successfully obtain a favorable Federal suitability clearance post-hire as mandated by the client. - Must be able to pick up equipment at the Maximus Pharr, TX Location. Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. #HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.00 Maximum Salary $ 16.00

· HS Diploma required · Customer service experience required · Some College preferred · Some technical experience with pagers preferred · Multiple phone line and healthcare experience preferred We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. St. Vincent's Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent's is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system's second-largest hospital. Job Summary Reporting to the Manager of Customer Service Call Center, the Customer Service Call Center Operator works to provide quality customer service to the organization's telecommunication system users by routing call, assisting with announcement and drills and providing patient information following policies and procedures in place to protect privacy. This position updates and maintains schedules and logbooks for doctors, clinical staff and information tracking and ensures information is current and correct. This position also assists with language access requests for interpreters. · Address the telephone needs of staff, physicians and community population by managing all calls in a timely and customer friendly manner. · Answer and route all incoming calls to the correct location. Use paging systems as needed. · Assist with drills and announcements as requested by administration · Provide patient information utilizing the Epic system, following policies and procedures. · Assist with language access requests for interpreters. · Maintain and use knowledge of all code and emergency call procedures. Contact and communicate with emergency staff in a timely manner for all code and emergency calls. · Maintain monthly logbooks with accurate information. · Maintain on-call schedules, and ensure all daily schedule sheet information is correct. · Assist with programing paging units correctly. Repairing and replace pagers as needed · Ensure staff are receiving pages as necessary. Provide weekly test to ensure accuracy for code pagers.

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. St. Vincent's Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent's is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system's second-largest hospital. Job Summary Reporting to the Manager of Customer Service Call Center, the Customer Service Call Center Operator works to provide quality customer service to the organization's telecommunication system users by routing call, assisting with announcement and drills and providing patient information following policies and procedures in place to protect privacy. This position updates and maintains schedules and logbooks for doctors, clinical staff and information tracking and ensures information is current and correct. This position also assists with language access requests for interpreters. · Address the telephone needs of staff, physicians and community population by managing all calls in a timely and customer friendly manner. · Answer and route all incoming calls to the correct location. Use paging systems as needed. · Assist with drills and announcements as requested by administration · Provide patient information utilizing the Epic system, following policies and procedures. · Assist with language access requests for interpreters. · Maintain and use knowledge of all code and emergency call procedures. Contact and communicate with emergency staff in a timely manner for all code and emergency calls. · Maintain monthly logbooks with accurate information. · Maintain on-call schedules, and ensure all daily schedule sheet information is correct. · Assist with programing paging units correctly. Repairing and replace pagers as needed · Ensure staff are receiving pages as necessary. Provide weekly test to ensure accuracy for code pagers. · HS Diploma required · Customer service experience required · Some College preferred · Some technical experience with pagers preferred · Multiple phone line and healthcare experience preferred We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Primary Location: Connecticut-Bridgeport-St Vincents Medical Center (10427) Job: Customer Service RepresentativeOrganization: St. Vincent's Medical CenterJob Posting: Nov 19, 2025 Customer Service Call Center Operator (Per Diem) - (25162532) Description Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. St. Vincent's Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent's is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system's second-largest hospital. Job SummaryReporting to the Manager of Customer Service Call Center, the Customer Service Call Center Operator works to provide quality customer service to the organization's telecommunication system users by routing call, assisting with announcement and drills and providing patient information following policies and procedures in place to protect privacy. This position updates and maintains schedules and logbooks for doctors, clinical staff and information tracking and ensures information is current and correct. This position also assists with language access requests for interpreters. · Address the telephone needs of staff, physicians and community population by managing all calls in a timely and customer friendly manner. · Answer and route all incoming calls to the correct location. Use paging systems as needed. · Assist with drills and announcements as requested by administration· Provide patient information utilizing the Epic system, following policies and procedures. · Assist with language access requests for interpreters. · Maintain and use knowledge of all code and emergency call procedures. Contact and communicate with emergency staff in a timely manner for all code and emergency calls. · Maintain monthly logbooks with accurate information. · Maintain on-call schedules, and ensure all daily schedule sheet information is correct. · Assist with programing paging units correctly. Repairing and replace pagers as needed· Ensure staff are receiving pages as necessary. Provide weekly test to ensure accuracy for code pagers. Qualifications · HS Diploma required· Customer service experience required· Some College preferred· Some technical experience with pagers preferred· Multiple phone line and healthcare experience preferred We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. RegularStandard Hours Per Week: 1Schedule: Per Diem (1 hour) Shift Details: Looking for assistance for day shift Monday through Friday with flexibilty between 7:30am-8:00pm.

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. St. Vincent's Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent's is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system's second-largest hospital. Job Summary Reporting to the Manager of Customer Service Call Center, the Customer Service Call Center Operator works to provide quality customer service to the organization's telecommunication system users by routing call, assisting with announcement and drills and providing patient information following policies and procedures in place to protect privacy. This position updates and maintains schedules and logbooks for doctors, clinical staff and information tracking and ensures information is current and correct. This position also assists with language access requests for interpreters. * Address the telephone needs of staff, physicians and community population by managing all calls in a timely and customer friendly manner. * Answer and route all incoming calls to the correct location. Use paging systems as needed. * Assist with drills and announcements as requested by administration * Provide patient information utilizing the Epic system, following policies and procedures. * Assist with language access requests for interpreters. * Maintain and use knowledge of all code and emergency call procedures. Contact and communicate with emergency staff in a timely manner for all code and emergency calls. * Maintain monthly logbooks with accurate information. * Maintain on-call schedules, and ensure all daily schedule sheet information is correct. * Assist with programing paging units correctly. Repairing and replace pagers as needed * Ensure staff are receiving pages as necessary. Provide weekly test to ensure accuracy for code pagers. * HS Diploma required * Customer service experience required * Some College preferred * Some technical experience with pagers preferred * Multiple phone line and healthcare experience preferred We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Primarily a Monday through Friday schedule The hourly range for this position is $17.00 - $19.50/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Experience working in a call center or customer-support role. Strong active-listening and verbal-communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. Experience and Training: Bilingual English/Spanish preferred Call center: 1 year (Preferred) Experience in a Healthcare setting a plus! Customer service: 1 year (Preferred) Minimum HS Diploma or GED equivalent Standard Job Duties: Answers all incoming calls in a timely manner in a call center setting. Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. Obtains and verifies required information, such as patient demographics, during call. Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. Refer to phone triage list for calls referred to nurse or Provider. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. We test for marijuana as part of our drug-free workplace policy. COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Description First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Monday through Friday schedule (no evenings or weekends) The hourly range for this position is $17.00 - $19.50/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Experience working in a call center or customer-support role. Strong active-listening and verbal-communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. Experience and Training: Bilingual English/Spanish preferred Call center: 1 year (Preferred) Experience in a Healthcare setting a plus! Customer service: 1 year (Preferred) Minimum HS Diploma or GED equivalent required Standard Job Duties: Answers all incoming calls in a timely manner in a call center setting. Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. Obtains and verifies required information, such as patient demographics, during call. Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. Refer to phone triage list for calls referred to nurse or Provider. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. We test for marijuana as part of our drug-free workplace policy. COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro

First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! * Medical, Dental and Vision Insurance for employees working 30 hours or more * 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year * Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment * Company paid Life insurance * Voluntary Term, Whole Life, Accident and Critical Care Insurance * Complimentary premium Calm Health membership (#1 mental health app) * Recognition programs * Monday through Friday schedule (no evenings or weekends) * The hourly range for this position is $17.00 - $19.50/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: * Experience working in a call center or customer-support role. * Strong active-listening and verbal-communication skills. * Proficiency in problem-solving. * Ability to multitask and manage time effectively. Experience and Training: * Bilingual English/Spanish preferred * Call center: 1 year (Preferred) * Experience in a Healthcare setting a plus! * Customer service: 1 year (Preferred) * Minimum HS Diploma or GED equivalent required Standard Job Duties: * Answers all incoming calls in a timely manner in a call center setting. * Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. * Obtains and verifies required information, such as patient demographics, during call. * Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. * Refer to phone triage list for calls referred to nurse or Provider. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. We test for marijuana as part of our drug-free workplace policy. COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information. Complete all tasks as assigned by the supervisor(s). Qualifications & Requirements: $17-21 per hour starting wage Professional and friendly phone etiquette Available to work weekends and holiday rotations, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Community Engagement Specialist - DOC The Community Engagement Specialist will provide support and outreach to individuals with a substance use disorder who have been referred by reentry services through the Department of Corrections. The Community Engagement Specialist will provide in-reach to DOC facilities prior to release, as well as ongoing support and assistance in navigating community resources, including providing community-based overdose prevention services, and connecting individuals to treatment and other services that would benefit their well-being. Full Time / Non-Exempt Hourly Rate Starts at: $24.00 QUALIFICATIONS Experience with underserved and marginalized populations and reentry is preferred. Two years of experience with substance use disorders and/or mental health required. Experience working with law enforcement or first responders preferred. Requires a reliable personal vehicle, a valid driver's license, and the ability to travel extensively within the service area. Frequent driving is an essential function of this position. BENEFITS 4 Weeks of PTO that increase with years of service 11 Paid Holidays Medical & Dental Insurance - with large employer-paid premium Life Insurance - 100% employer paid Voluntary Vision Insurance AFLAC Voluntary Benefits 403(b) Retirement Plan with employer match Tuition Reimbursement Tuition Discounts at participating schools Public Service Loan Forgiveness (PSLF) NHSC Federal Loan Repayment (for approved sites) Employee Assistance Programs (EAP) 2 Gym Membership Options AGENCY OVERVIEW The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services - prevention, treatment, recovery support, and community engagement - for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive. KEY RESPONSIBILITIES Perform assigned case management activities to assist in achieving desired outcomes. Provide recovery coaching and conduct overdose follow-ups as part of the CLEAR outreach program. Develop relationships with referral sources and community reentry partners. Conduct regular in-reach and post-release outreach to meet individuals with a substance use disorder returning from incarceration to Northwest Connecticut. Maintain connections with individuals identified through the CLEAR DOC program as in need of support. Work with individuals who have a substance use disorder in developing a plan to connect to care, including but not limited to harm reduction services, medication-based treatment, behavioral health care, support groups, and other social service needs. Conduct a minimum of 25 case contacts per week with an emphasis on face-to-face support. Conduct a minimum of 5 community outreaches per week. Utilize community resources and make appropriate referrals in support of the recovery plan. Identify clients who are experiencing barriers to accessing treatment and address said needs through facilitating securement of entitlements and resources. Provide regular community-based harm reduction services, including syringe exchange services, Narcan training, etc. Plan and provide community engagement activities, including but not limited to community awareness events and community trainings. Identify and implement new strategies to further the mission of CLEAR, including ways to raise awareness, reduce stigma, and build partnerships with stakeholders. Work with the CLEAR Site Coordinator to share updates, data, and key takeaways from the program with partners and the community. Participate in staff meetings and in-service training as required to ensure the quality of care offered to clients. Attend regularly scheduled supervision. Participate in weekly Litchfield County Opiate Task Force (LCOTF) Community Outreach Meetings. Assist in basic needs applications and resources. Perform other duties as may be assigned by supervisor. Full Job Description will be provided

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information. Complete all tasks as assigned by the supervisor(s). Qualifications & Requirements: Professional and friendly phone etiquette Available to work weekends and holiday rotations, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help. Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you. Job Summary: As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.