Client Experience and Loyalty Manager | Remote, USA
Optiv job in Cleveland, OH or remote
will be fully remote and can be hired anywhere in the continental U.S. The Client Experience & Loyalty manager will drive the strategic development, operational execution and ongoing client experience lifecycle to increase customer satisfaction, loyalty, and lifetime value, as well as reduce churn. This role sits at the intersection of marketing, sales, service, and revenue operations, collaborating across internal teams to deliver go-to-market programs and the Optiv Promise. The primary goal is to build long-term relationships with clients to develop ongoing business and increase client satisfaction.
How you'll make an impact
* In partnership with the GTM team, own the voice of the client across all channels and touchpoints and serve as the point of contact for high-value or at-risk clients
* Manage client satisfaction surveys. Use data to drive continuous improvement in client interactions and service delivery
* Build an ongoing feedback framework to collect and assess feedback and provide ongoing improvements
* Increase referral rate, i.e., client's willingness to recommend/refer Optiv
* Expand existing Client Loyalty program to improve lifetime experience
* Analyze customer data to track client behavior preferences and feedback to identify trends and opportunities
* Foster a culture centered around client advocacy, responsiveness, and continuous improvement
* Collaborate with enablement teams to ensure alignment of training offerings
* Partner with finance and revenue teams to understand ROI of client retention strategies
* In partnership with Sales and Enablement, operationalize and track the Optiv Promise
* In partnership with the Portfolio Manager, stay on top of industry trends, technology, and client requirements to inform strategic direction
* Monitor client engagement trends to identify attrition risks early
* Implement best practices for onboarding, adoption, and customer lifecycle management
* Collaborate with Marketing to provide recommendations on client events and provide executive support
* Collaborate with Client Advisory teams to receive client feedback on existing offerings, understand customer adoption and client satisfaction, receiving and managing field feedback
* Performs other duties as assigned
* Complies with all policies and standards
What we're looking for
* Bachelor's Degree preferred or a related field
* 4-7 years proven customer-facing sales, relationship management, escalation management, or customer success experience, preferably within the cybersecurity industry
* Confident leading meetings with external executive stakeholders, making and influencing decisions, documenting progress, and resolving issues quickly and collaboratively
* Familiarity with Salesforce Reporting, Dashboards, CPQ, and Opportunities is preferred
* Experience in untangling complex processes, and providing succinct, data-driven recommendations to leaders
* Proven success in building and maintaining relationships with senior leaders
* Ability to clearly articulate information into simple, digestible, and actionable messages across all levels of the company, including the executive team, and bring people on the journey
#LI-SM
#LI-Remote
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyPartner Architect - ExtraHop | Remote, USA
Optiv job in Cleveland, OH or remote
will be fully remote and can be hired anywhere in the continental U.S. The Partner Architect - ExtraHop serves as a strategic technical advisor and enablement leader, bridging Optiv's sales, services, and partner ecosystems. This role drives pre-sales excellence through deep technical expertise, hands-on solution demonstrations, and enablement programs that enhance both internal teams and client outcomes.
The Partner Architect - ExtraHop will champion assigned partner technologies-showcasing use cases, aligning solutions with client goals, and ensuring seamless integration across Optiv's portfolio.
How you'll make an impact
Technical Enablement & Sales Support
* Deliver detailed presentations and demonstrations of partner technologies to internal teams and clients.
* Develop and maintain technical sales tools and documentation, including:
* Sizing guidelines
* Best practice and integration guides
* Solution design and implementation documentation
* Lead use case development and create reusable demonstration assets.
* Build and execute enablement sessions and workshops for sales and technical teams.
Solution Strategy & Architecture
* Define and document solution architectures, product matrices, and roadmap alignment for partner technologies.
* Provide SKU guidance, bundling strategies, and partner service mapping to drive consistent solution delivery.
* Collaborate with client advisory and delivery teams to ensure alignment with best practices and deployment standards.
* Validate service offerings and scoping for technical accuracy and consistency.
Client Engagement & Value Realization
* Support client retention and technology optimization through advisory and best-practice assessments.
* Conduct client workshops to maximize solution adoption and identify upsell opportunities.
* Partner with Client Solution Architects to ensure clients realize full value from their technology investments.
* Serve as an escalation point for complex partner-related services and solution challenges.
Collaboration & Continuous Learning
* Shadow partner engineering and internal consulting teams periodically to stay aligned on evolving capabilities.
* Contribute to internal communities of practice and knowledge-sharing initiatives.
* Maintain expert-level technical certifications in assigned partner technologies.
What we're looking for
* 5+ years of hands-on experience with assigned partner technologies.
* Relevant industry certifications strongly preferred, especially advanced Cisco credentials (CCIE, CCNP, CCNA), as well as CISSP, GSEC, CEH, and other comparable security or networking certifications.
* Additional valuable certifications include Network+, Security+, AWS/Azure cloud certifications, and vendor-specific credentials from Palo Alto Networks, Juniper, and VMware.
* Expert-level certification(s) in at least one assigned partner technology.
* Proven track record in both pre-sales and post-sales technical roles.
* Exceptional communication, presentation, and writing skills, including experience with large-audience engagements.
* Strong ability to translate complex technical concepts into business value.
* Ability to travel up to 40% for client meetings, partner events, and enablement sessions.
#LI-SM1
#LI-Remote
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyCyber Operations Advisor | Remote, USA
Optiv job in Fort Worth, TX or remote
will be fully remote and can be hired anywhere in the continental U.S.
The Cyber Operations Advisor (COA) is a senior technical leader and strategic partner responsible for driving measurable security outcomes, operational maturity, and client value through data-driven insights. The COA combines deep cyber operations expertise with advisory capabilities to lead complex technical engagements across multiple clients. This role focuses on metrics-driven performance, proactive risk management, and continuous improvement-defining, analyzing, and optimizing KPIs, SLAs, and service metrics to demonstrate value. Acting as a trusted advisor, the COA translates business requirements into actionable security strategies and collaborates with internal engineering and threat teams to implement corrective actions and systemic enhancements that elevate client satisfaction and operational efficiency.
The Cyber Operations Advisor believes and lives the Cyber Operations guiding principles:
Deliver quality security outcomes
Drive efficient and timely operations
Actualize continual improvement and innovation
Protect the customer
How you'll make an impact:
Independently lead multiple technical engagements simultaneously, ensuring timely delivery of measurable security outcomes and operational improvements across client environments
Convert client business requirements into actionable technical strategies and capabilities that align with security objectives and deliver measurable value
Collaborate with internal teams and clients to design strategic roadmaps and execute plans that advance operational maturity and security posture
Drive service maturity by analyzing KPIs, KRIs, SLAs, and performance trends to deliver actionable insights and continuous value improvements
Evaluate and align security solutions and recommendations with client requirements, risk profiles, and strategic objectives to ensure optimal fit and effectiveness
Assist in the documentation of business requirements, use cases, and ROI analyses to support informed decision-making and demonstrate value
Act as a technical advisor during pre-sales and post-sales engagements, ensuring solution alignment and client confidence
Provide technical expertise for proposals, contracts, and service descriptions to ensure accuracy and alignment with client needs
Recognize and recommend cross-sell and up-sell opportunities across AFC services
Lead or support security initiatives from planning through execution
Apply hands-on expertise to operationalize threat intelligence across EDR, SIEM, SOAR, and related domains, improving detection and response capabilities
Analyze patterns and anomalies to identify potential advanced threats and recommend proactive mitigation strategies
Conduct architectural reviews and provide recommendations to strengthen security, posture and operational efficiency
Assess and recommend custom detection logic, automation, or tool enhancements to address evolving threats and operational needs
Assist with platform configurations, detection logic, automation improvements
Build and develop relationships with internal and external stakeholders
Identify and assess project risks, developing mitigation strategies to ensure successful delivery and minimize impact
Validate project scope and deliverables to ensure alignment with client expectations and contractual obligations
Represent Optiv in client meetings, delivering clear technical guidance and executive-level communication
Collaborate with team members to identify issues, develop strategies, and drive continuous improvement
Provide support for projects spanning multiple functional groups by identifying collaborative opportunities, enhancing existing deliverables, and strengthening Optiv's value to our clients
Ensure projects are delivered on time, within budget, and to quality standards, meeting or exceeding client expectations
What we're hiring for:
Bachelor's degree (or equivalent experience) and a minimum of 8 years in cybersecurity operations, with proven advisory and leadership responsibilities
Demonstrated success in leading client-facing engagements and managing strategic security programs in professional services or consulting settings
Advanced analytical skills with the ability to interpret complex data and translate insights into actionable security strategies
In-depth knowledge of SOC operations, threat analysis methodologies, risk assessment practices, and incident response frameworks
Hands on experience and in depth understanding of platform management processes including, but not limited to: EDR, Vuln Management, SIEM, SOAR, Identity, Network, and Perimeter tooling
Comprehensive understanding of NIST CSF, MITRE ATT&CK, and key regulatory frameworks such as PCI, SOC 2, and ISO 27001
Senior-level security certifications preferred, such as CISSP, CISM, or GCIHGCIH, OSCP, (or equivalent)
Exceptional communication skills, including the ability to craft and deliver executive-level reports and compelling security narratives
Proven ability to establish trust and maintain strong relationships with senior client stakeholders and cross-functional internal teams
Expertise in cloud security across AWS, Azure, and GCP, with working knowledge of virtualization and containerization technologies
Working knowledge of project management methodologies (Agile, Scrum, PMI) and experience driving security initiatives
Familiarity with common Large Language Models and their impact on Security Operations
Preferred experience in security architecture, risk mitigation, disaster recovery planning, compliance testing, data loss prevention, and network security strategies, with familiarity in ITIL, COBIT, ISO standards, PCI, and SOX
Skilled in addressing client inquiries and resolving issues with professionalism and clarity
Proficient in creating presentations and technical content that adhere to organizational standards and effectively communicate complex concepts
#LI-TW1
#LI-Remote
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyTechnical Manager - Network and Edge Security | Remote, USA
Optiv job in Austin, TX or remote
The Technical Manager for Network and Edge Security is a senior technical leader responsible for driving the success of client engagements, acting as a trusted advisor, and overseeing delivery excellence. This role balances deep technical expertise with engagement management, customer relationship leadership, team development, and pre-sales thought leadership. The Technical Manager owns the technical outcomes for customers, leads large and complex projects, and elevates both client maturity and the consulting team's capabilities.
This individual is the go-to technical expert in their domain, providing oversight on multiple concurrent projects, contributing to pre-sales and solution design, collaborating with business leaders to develop marketable service offerings, and guiding clients in translating security requirements into operational outcomes.
How You'll Make an Impact:
• Act as the senior technical leader on consulting engagements, ensuring technical excellence and delivery quality.
• Translate client business goals and security requirements into actionable technical strategies, architectures, and roadmaps.
• Lead complex problem-solving, troubleshooting, and architecture design for network and edge security programs and related security technologies.
• Provide oversight on 2-10 concurrent engagements, ensuring both technical and business outcomes are met.
• Deliver technical and business oversight to projects, including proactive management of project risks, quality, and client satisfaction.
• Provide thought leadership through participation in industry groups, delivering talks, writing technical and industry-specific blogs, vulnerability research, industry PR interviews, and/or contributing to security publications.
• Collaborate as a technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions.
• Lead client workshops, assessments, and executive briefings, often in front of both technical and non-technical stakeholders.
• Drive continuous improvement of consulting methodologies, tools, processes, and deliverables to improve efficiency and quality.
• Mentor, coach, and formally develop junior consultants and senior consultants, directly influencing their career growth. (No Direct Reports)
• Maintain a pulse on the network and edge security technology ecosystem, continuously tracking market trends, emerging threats, and evolving best practices.
What We're Looking For:
• 7+ years of experience in network and edge security
• 5+ years of experience in consulting
• Deep experience with Cisco's security technologies. Additional experience with Palo, Fortinet, Netskope, or Zscaler is preferred.
• Experience and comfort with picking up new technologies as aligned to market demand.
• Proven ability to lead complex technical projects with both hands-on and oversight responsibilities.
• Strong background in network security architecture, engineering, and administration across multiple technology domains such as NAC, Firewall, Route/Switch, SASE, and Identity.
• Prior experience in consulting engagement oversight, including managing project health, quality, and client outcomes.
• Ability to clearly articulate technical concepts and business value to executive, technical, and operational stakeholders.
• Proven experience in a pre-sales, post-sales, or non-sales technical capacity in an information security environment.
• Strong written, verbal, and presentation communication skills, including experience leading workshops and executive briefings.
• Demonstrated thought leadership through content creation, public speaking, or community contributions preferred.
• Desire and capability to mentor others, raise team capability, and lead by example.
• Comfort operating in ambiguity, balancing multiple projects, and prioritizing effectively.
• Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge security domain (CCNP/CCIE equivalents)
#LI-GN1
Salary Range Description
$134,600.00 - $184,500.00 Annual
The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.
Job Application Window
This position accepts applicants for a minimum of 4 business days after the job posting date and will remain available until an applicant has been selected for the position.
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyTechnical Manager - SASE/Netskope | Remote, USA
Optiv job in New York, NY or remote
The Technical Manager for Network and Edge Security is a senior technical leader responsible for driving the success of client engagements, acting as a trusted advisor, and overseeing delivery excellence. This role balances deep technical expertise with engagement management, customer relationship leadership, team development, and pre-sales thought leadership. The Technical Manager owns the technical outcomes for customers, leads large and complex projects, and elevates both client maturity and the consulting team's capabilities.
This individual is the go-to technical expert in their domain. The role leads large and complex projects, drives delivery excellence across multiple concurrent engagements, and elevates client maturity as well as the consulting team's capabilities.
In addition to hands-on technical leadership, this individual supports contributions to pre-sales and solution design, collaborates with business leaders in Sales and Practice Management on go-to-market offerings, and guides clients in translating security requirements into operational outcomes.
How You'll Make an Impact:
* Act as the senior technical leader on consulting engagements, ensuring architectural quality, excellence, and strong client outcomes.
* Translate business and security requirements into actionable architectures, roadmaps, and implementation plans for SASE, SSE, Zero Trust, SWG, CASB, ZTNA, SD-WAN, and FWaaS ecosystems.
* Design and lead complex solutions, providing depth across leading SASE platforms including Zscaler, Netskope, and Palo Alto Networks, with components including SWG, CASB, ZTNA, SD-WAN, and FWaaS
* Oversee multiple concurrent consulting engagements, managing project health, risk, quality, and client satisfaction while ensuring alignment with both technical and business objectives.
* Lead advanced troubleshooting and architecture refinement, guiding clients through critical issues, design decisions, and operationalization challenges.
* Deliver workshops, assessments, and executive briefings, effectively engaging both technical and non-technical stakeholders.
* Drive continuous improvement of methodologies, templates, tools, documentation, and delivery standards within the Network & Edge Security and SASE practice.
* Support pre-sales and go-to-market initiatives, collaborating with Practice Managers, Sales, and Marketing to design solution offerings, assist in SOW creation, and strengthen Optiv's position across SASE and SSE services.
* Contribute thought leadership through activities such as presenting at industry events, writing blogs or research, or participating in community and vendor-aligned programs.
* Mentor and coach consultants, helping develop their technical expertise, consulting acumen, and delivery maturity (influential leadership role without direct reports).
* Monitor the evolving network and edge security ecosystem, staying current on market trends, vendor developments, emerging threats, and best practices across SASE and SSE.
* Assess client security maturity and guide long-term SASE, SSE, and Zero Trust strategy and roadmap development.
What We're Looking For:
* 7+ years of experience in network and edge security architecture, engineering, or operations.
* 5+ years in consulting or services roles, including oversight of complex, multi-workstream engagements.
* Hands-on experience with SASE and SSE platforms such as Netskope, Zscaler, or Palo Alto Networks, with the ability to quickly adopt evolving technologies.
* Demonstrated ability to lead complex technical projects, balancing hands-on responsibilities with strategic oversight.
* Strong background in SASE and SSE architectures (SWG, CASB, ZTNA, FWaaS), with a preferred foundation in modern network security concepts such as SD-WAN and next-gen firewalls.
* Experience in consulting engagement oversight, including risk management, quality assurance, and client outcome ownership.
* Experience in pre-sales and post-sales roles, or other client-facing technical positions within cybersecurity, including scoping, solution design, SOW support, and ongoing advisory engagement.
* Exceptional written and verbal communication skills, including building client-ready deliverables, leading workshops, and conducting executive-level presentations.
* Demonstrated thought leadership (preferred) through content creation, speaking engagements, community involvement, or security research.
* Certification such as Netskope Architect (NSK-300) and/or Zscaler Delivery Specialist preferred, additional security or cloud certifications are beneficial.
* #LI-GN1
Salary Range Description
$134,600.00 - $184,500.00 Annual
The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.
Job Application Window
This position accepts applicants for a minimum of 4 business days after the job posting date and will remain available until an applicant has been selected for the position.
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplySr. Sales Engineer - Federal | Washington, DC
Optiv job in Washington, DC or remote
Optiv+ClearShark has an opportunity available for a full time Sr. System Engineer to support our Federal customer base. Qualified candidates must have strong expertise and experience in one or more of the following: Splunk Platform, Splunk Security, Enterprise Networking, Network Security, Enterprise Firewall Deployment, Data Center, and/or Network Automation. By combining advanced business and security practitioner knowledge, the Senior SE designs security solutions using some of the most advanced security services and technologies to achieve highly defensible and scalable security programs to align with the clients' security initiatives. The Senior SE has extensive real-world knowledge and can design pragmatic security solutions tailored to each client's unique environment and provide our clients and sellers with consistent security expertise on all sales opportunities. In partnership with domain specialist and experts, the Senior SE will drive thought leadership and inspired cyber security solutions powered by our ecosystem of people, products, and partners.
**How you'll make an impact:**
+ Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams. Follows the Optiv+ClearShark Standardize Sales Operating Processes (SOPs) to achieve consistent success.
+ Maintain advanced knowledge of the client's security environment, business operations, security needs, and risk appetite. Identify a their security concerns and how they correlate to Optiv+ClearShark's strategic solutions across the assigned domain and holistic cyber security programs.
+ Identify cross-sell and upsell opportunities across clients and Optiv+ClearShark's partner relationships. Qualify lead and partner with internal colleagues to determine scope, proposal management, and follow through to closure. Participate in sales opportunities across Optiv+ClearShark's entire portfolio.
+ Clearly articulate how the necessary elements of the Optiv+ClearShark technology and services portfolio meet the specific needs of the client stakeholders at a senior leadership level.
+ Stay abreast of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv+ClearShark groups.
+ Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
+ Effectively work with multiple client personas across the security leadership team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
+ Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with sales partners.
+ Maintain strong working relationships with relevant Optiv+ClearShark technology partners, based on client spend, and Optiv+ClearShark focus.
+ Identify and drive complete security programs to meet client objectives across technology and services including;
+ Driving new discussions by leveraging peer and industry network contacts
+ Performing requirements gathering analysis, and technology selection criteria
+ Coordinating demonstrations and security technology evaluations
+ Drive cross organizational solutions leveraging Optiv+ClearShark's portfolio
+ Identify new and emerging technologies for internal enablement and exposure to clients.
+ Promotes Optiv+ClearShark's portfolio and security awareness at speaking events, partner events, and leveraging social media. Builds a reputation as trusted advisor with clients, partners, peers and cyber community resulting in an influential network of contacts.
+ Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
+ Participate in account planning, forecasting, and pipeline management activities.
+ Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP's
+ Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues.
+ Advance sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale.
**What we're looking for:**
+ BS/BA or equivalent and applicable work experience.
+ Minimum of five (5) years in an information security role, preferably as a consulting advisor, architect, or engineer.
+ Experience in Federal preferred
+ CISSP, GIAC, CISA, CISM, CCSP or other relevant professional cybersecurity certifications preferred.
+ Qualified candidates must have strong expertise and experience in one or more of the following: Splunk Platform, Splunk Security, Enterprise Networking, Network Security, Enterprise Firewall Deployment, Data Center, and/or Network Automation
+ Highly motivated self-starter that does not require day-to-day management.
+ Ability to work in a highly adaptable and nimble team environment with responsive communication.
+ Thorough understanding of the current threat landscape, vulnerabilities, and defensive controls.
+ Strong business and technical acumen and ability to lead technology focused discussions.
+ Strong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanisms.
+ Strong attention to detail for reviewing statements of work (SOWs), quotes, and client deliverables.
+ Maintains broad security related knowledge and continuously expands their expertise in other domains across the portfolio.
+ Vendor specific certification(s) focused primarily on specialty.
+ Active DHS Clearance Required.
+ Ability to be onsite 2x per week.
**What you can expect from Optiv**
+ A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ .
+ Work/life balance
+ Professional training resources
+ Creative problem-solving and the ability to tackle unique, complex projects
+ Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
+ The ability and technology necessary to productively work remotely/from home (where applicable)
**EEO Statement**
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Deal Desk Analyst | Remote, USA
Optiv job in Overland Park, KS or remote
Heavily focused on pricing, financing, and data analysis. FP&A and data science related skills are highly desired.
The Deal Desk Analyst will be responsible for performing analytics pertaining to pricing, cost, deal management, and client financing within Optiv's security technology and services business. This role will perform and develop deal analyses, validation analyses, and risk assessments, including financed and non-standard payment transactions, as well as recommend pricing and structuring actions to sales and operational leadership. This role will work cross-functionally to understand the needs of Optiv's business partners and provide solutions that help drive profit margin, cash flow, and top line growth objectives for the company. The ideal candidate will possess proven business acumen, data analytics, data modeling, and project management skills, with demonstrated ability in building and maintaining strong working relationships with Sales and other cross-functional stakeholders.
How you'll make an impact:
Serve as a trusted adviser to sales and COS teams by providing counsel on sales strategy, deal structuring, and optimal pricing levels on large, complex, and financially sensitive transactions, including client-financed deals.
Conduct analytics on select deals to identify opportunities for margin improvement, alternative quote configurations, and financing structures to help optimize pricing and cash flow outcomes.
Work with data models to analyze pricing and financing scenarios and make informed recommendations to the sales team through benchmarking and scenario analysis.
Participate in regular deal review sessions with Optiv leadership to assess appropriate pricing and financing execution on priority deals within the sales pipeline.
Work closely with sales, finance, legal, and operations to structure and close client-financed transactions, including the creation of proposals and executable payment agreements for clients.
Respond to inquiries from sales and COS teams to provide guidance on competitive trends, customer pricing expectations, and financing considerations.
Complete client financial analysis to support recommendations for new deal structures, payment terms, and offers.
Work collaboratively with billing teams to ensure a positive client experience from a collections and execution standpoint.
Participate in special projects designed to continuously improve the deal management and financing process. Identify opportunities for process improvement and collaborate with key stakeholders to drive projects to completeness.
What we're looking for:
Medium to advanced level Excel skills
Experience analyzing dynamic pricing environments with unique circumstances, including financed and non-standard transactions
Strong understanding of pricing dynamics and financing sales transactions, with awareness of long-term impact of pricing and payment structure decisions
Ability to analyze large pools of data and create actionable and succinct recommendations
Ability to understand and help coordinate negotiation of contractual and payment terms
Strong communications and interpersonal skills
Experience in Salesforce
Bachelor's degree in Finance, business, data science, or math-related field preferred
2+ years in data analytics, consulting, client services, pricing advisory, or deal desk roles preferred
Experience working in a front line sales role or related sales support team preferred
Experience establishing best practices and implementing new strategies preferred
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyPartner Architect, Palo Alto Networks-Strata and SASE | Remote, USA
Optiv job in Houston, TX or remote
will be fully remote and can be hired anywhere in the continental U.S. The Partner Architect - Palo Alto Networks (PAN) serves as a strategic technical advisor and enablement leader, bridging Optiv's sales, services, and partner ecosystems. This role drives pre-sales excellence through deep technical expertise, hands-on solution demonstrations, and enablement programs that enhance both internal teams and client outcomes.
The Partner Architect - PAN will champion assigned partner technologies-showcasing use cases, aligning solutions with client goals, and ensuring seamless integration across Optiv's portfolio.
How you'll make an impact
Technical Enablement & Sales Support
* Deliver detailed presentations and demonstrations of partner technologies to internal teams and clients.
* Develop and maintain technical sales tools and documentation, including:
* Sizing guidelines
* Best practice and integration guides
* Solution design and implementation documentation
* Lead use case development and create reusable demonstration assets.
* Build and execute enablement sessions and workshops for sales and technical teams.
Solution Strategy & Architecture
* Define and document solution architectures, product matrices, and roadmap alignment for partner technologies.
* Provide SKU guidance, bundling strategies, and partner service mapping to drive consistent solution delivery.
* Collaborate with client advisory and delivery teams to ensure alignment with best practices and deployment standards.
* Validate service offerings and scoping for technical accuracy and consistency.
Client Engagement & Value Realization
* Support client retention and technology optimization through advisory and best-practice assessments.
* Conduct client workshops to maximize solution adoption and identify upsell opportunities.
* Partner with Client Solution Architects to ensure clients realize full value from their technology investments.
* Serve as an escalation point for complex partner-related services and solution challenges.
Collaboration & Continuous Learning
* Shadow partner engineering and internal consulting teams periodically to stay aligned on evolving capabilities.
* Contribute to internal communities of practice and knowledge-sharing initiatives.
* Maintain expert-level technical certifications in assigned partner technologies.
What we're looking for
* 5+ years of hands-on experience with Palo Alto Networks Strata, SASE, and Prisma Browser.
* Expert-level certification(s) in at least one assigned partner technology.
* Proven track record in both pre-sales and post-sales technical roles.
* Exceptional communication, presentation, and writing skills, including experience with large-audience engagements.
* Strong ability to translate complex technical concepts into business value.
* Ability to travel up to 40% for client meetings, partner events, and enablement sessions.
#LI-SM1
#LI-Remote
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyCyber Operations Manager | Remote, USA
Optiv job in Phoenix, AZ or remote
will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services.
How you'll make an impact
* Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations.
* Work closely with customers on reporting, stewardship calls, and in the case of escalations.
* Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision.
* Drive continuous refinement and improvement of detection and response and incident response processes.
* Oversee the security of Client systems via Advanced Fusion Center (AFC) service.
* Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment.
* Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general.
* Direct and drive process and documentation improvement.
* Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
* Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing.
* Perform staff performance appraisals.
* Ensure timely reporting of security control gaps and vulnerabilities to the customer.
* Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff.
* Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques.
* Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks.
* Oversee team's production of threat intelligence reports that communicate the results of the analyses to the respective audience.
* Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables.
* Establish and maintain regular written and in-person communications with the organization's executives, other group heads regarding pertinent activities.
* Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation.
* Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations.
Qualifications for success:
* 12+ years professional IT and Information Security experience
* 5+ years leading technical Threat Detection and Response teams
* 5+ years professional experience in cyber operations centers
* 3+ years professional experience in managed services
* One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications
* Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required.
* Sharp analytical abilities and the ability to make sound decisions quickly are required.
* Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc.
* Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP.
* Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions
* Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions
* Understanding of Security Orchestration, Automation, and Response concepts.
* Experience working with ticketing and knowledge management systems such as Service Now.
* Experience with ITIL concepts and practices.
* Experience with security analytics platforms such as Kibana.
* Experience with reporting platforms such as DOMO and PowerBI
#LI-TW1
#LI-Remote
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyAnalyst I - Federal TS/SCI CI Poly | Chantilly, VA
Optiv job in Herndon, VA or remote
Optiv + ClearShark is looking for a proactive and self-motivated individual, responsible for executing routine tasks outlined in a statement of work with minimal oversight and ensuring adherence to project timelines and deliverables. To be successful in this role, the candidate will maintain and obtain certifications aligned with industry standards to enhance their expertise. They are expected to utilize problem-solving skills to find effective resolutions and to escalate complex issues promptly. Excellent communication skills are essential for this role, as these individuals will interact with clients regularly.
How you'll make an impact
Have an initial understanding of the most effective and efficient process to get things done with a focus on continuous improvement.
Begin to develop the ability to make sense of complex information to effectively solve problems, reaching out to mentors for guidance when necessary.
Spend 10% of the time focusing on training and fine-tuning skills.
Spend 90% of the time on engagements.
What we're looking for
Currently holds a Top Secret clearance - TS/SCI with a CI poly required.
Experience operating in classified environments.
Bachelor's degree in a related area or at least 4 years of related work experience.
Understanding of identity, SIEM, cybersecurity, and infrastructure concepts.
Strong experience in Splunk, Cribl and Splunk Enterprise Security.
Splunk Admin certification is highly desired, Splunk Power User certification required.
Understanding of governance and compliance, specifically with FAR, DFARs, CUI and CMMC.
Understanding of FedRAMP and IL constructs.
Strong interpersonal skills and ability to work collaboratively in a team.
Ability to clearly communicate complex messages to a variety of audiences.
Excellent problem-solving skills with a keen attention to detail.
Willingness to travel to meet client needs.
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv + ClearShark is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv + ClearShark respects your privacy. By providing your information through this page or applying for a job at Optiv + ClearShark, you acknowledge that Optiv + ClearShark will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv + ClearShark's selection and recruitment activities. For additional details on how Optiv + ClearShark uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplySolutions Director - Florida or Georgia
Optiv job in Atlanta, GA or remote
will require the employee to reside in Florida or Georgia. The Director, Client Solutions will hire and allocate resources, perform employee reviews and evaluations, participate in strategic deals, and back up team members as needed to grow regional business in the Northeast Region. The Solutions Director will be a player-coach, actively working with their team members to solve difficult problems, and coordinating corporate/external resources when required. The Solutions Director must be able to support the Solutions Architecture team by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs.
How you'll make an impact
* Participate in strategic planning sessions with the Sales Management team on a quarterly and annual basis to create a local sales plan to drive revenue
* Communicate sales plans to employees within your region
* Identify needed resources for supporting sales strategy and develop a proposed budget for Senior Management review.
* Keep senior management informed if key issues and changes which may impact expected business results
* Select, develop, and evaluate personnel to ensure departmental goals are met
* Provide guidance in strategic, program, and project initiatives
* Meet quarterly and annual quota objectives working in partnership with the Sales organization
* Utilize sales process to develop account plans in partnership with the Sales organization
* Manage and prioritize sales opportunities
* Be a thought leader within NewCo and the Security industry
* Obtain top tier vendor and industry related certifications
What we're looking for
* BS/BA or equivalent and applicable work experience
* 5+ years in a pre or post-sales capacity within an IT security environment
* 5+ years previous security experience in all of the following areas: Firewall; IPS; DLP; SIEM; Application security; Web security
* Knowledge of regulatory compliance in the following areas: PCI; GLBA; SOX; HIPAA
* Proven track record of managing technical personnel
* Has the ability to gain cooperation of others through leadership, mentoring, management and interpersonal skills
* Ability to listen and communicate effectively with vendors, prospects, clients, Account Managers, and management
* Strong presentation, written, and oral communication skills
* Highly motivated self-starter that does not require day-to-day management
* Valid US driver's license
* Ability to lift up to 50 pounds
* Ability to travel within assigned region
Preferred Qualifications
* CISSP or other professional certifications
* Certifications with 1 or more of our core technology solutions partners: Palo Alto Networks, Check Point, McAfee, F5, Blue Coat, IBM, Cisco, and RSA
* Strong relationships with security experts within the region
* History of awards/recognition for exceptional technical ability and value add
#LI-Remote
#LI-KP1
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyProgram Manager | Remote, USA
Optiv job in Overland Park, KS or remote
The Program Manager manages engagements from inception to completion, identifying and documenting requirements, supporting clients on various information security initiatives, keeping all stakeholders apprised of program and budget status, and managing issues to resolution. Program Managers are responsible for the program health over the entire program life cycle (on-boarding, service activation, service continuation, renewal, decommission). Program Managers are also responsible for onboarding the program team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure timely completion of projects and programs. Program Managers are expected to build trusting relationships with clients through the delivery of successful outcomes in alignment with Optiv's commercial commitments. The Program Managers oversees all program activity with key client engagements across Advanced Fusion Center (AFC). The Program Managers may lead others contributors to program engagements such as Client Engagement Specialists, Project Managers and Subject Matter Experts. Program Managers are integral in building relationships with their client counterparts or key points of contact. They also contribute to business development efforts by identifying new opportunities and collaborating with the account leadership to support business growth with the client.
How you'll make an impact:
Drive program and engagement progress across multiple client engagements with multiple capabilities, practices, communities, stakeholders and levels of oversight with assurance on maintaining progress, timeliness, and effective resource utilization rates on a weekly basis.
Develop strategic program management delivery plans, detailed schedules, program deliverable controls, cost forecasting, risk management, issues forecast and resolution planning, resource burn-rate analysis, forecasting, and reporting, and daily task management.
Partner with Operations teams to develop and communicate service delivery strategies across multiple internal practices and departments.
Accountable for the progress of the overall engagement and all related projects that may comprise the program or solutions.
Accountable for driving timelines by creating and maintaining schedules (including key deliverables, milestones, and dependencies), understanding the deliverables and the progress toward each milestone, identifying, and managing issues, risks, and other potential delays ahead of time, and identifying and driving resolution of all engagement related risks and issues.
Demonstrate expert-level of knowledge of Program Management best practices, process and supporting systems to drive client outcomes.
Identify, forecast, manage, control, and communicate risk management plans, issues, and impacts across multiple levels of leadership, operations and client.
Ensure a common understanding by setting expectations in accordance with the Program Delivery Plan, to align the stakeholders and ensure the customers goals and expectations are achieved.
Assist in the development of Program Management business delivery strategies, program health analysis & internal reporting.
Lead the composition of program delivery schedules, resource models and granular execution plans
Take proactive steps to protect Optiv's best interests while simultaneously balancing the Customer expectations and scope of work.
Be able to perform work as an individual contributor while collaborating with multiple internal functions to best manage program delivery strategies from initial planning and on-boarding through ramp-down and closure.
Program Managers acts as a single point of contact for our customers throughout the client engagement lifecycle.
Communicate client concerns, questions and conflicts to internal stakeholders and take the necessary actions to resolve and/or troubleshoot challenges in a strategic manner.
Assign tasks to program team members and ensure timely completion or adequate escalation.
Generate and distribute program reports and lead program meetings to disseminate the appropriate information to the program team and stakeholders.
Proactively monitor and report on engagement budget, margin and engagement resource variance to plan
Works closely with the sales and account teams, demand and solution teams to scope program solution design, tools and reporting
Analyze, report, and disseminate program status reports to Practice Leadership.
Provide support across the AFC portfolio to address at risk engagements and escalations where necessary.
Maintain awareness of emerging technologies and applicable program management techniques and tools
Manage multiple multi-year engagements
May lead or contribute to efforts in the development of business unit reporting, department or operational standards and framework procedures, financial analysis, communication, and/or strategic planning activities.
Assist in documenting case studies, requirements documents, procedures and lessons learned
Performs other duties as assigned.
What we're looking for:
BA or BS in Computer Science, Management Information Systems, Engineering, Business or related field.
4+ years of experience in a client facing Program, Project or PMO role within a professional services organization, with emphasis on information security projects and programs.
Demonstrated program management expertise and success managing cross-capability engagements across multiple clients.
Superior analytical and problem-solving skills required.
Strong influential skills, customer-focused program leadership capabilities.
Management of information security engagements or operations required.
Expert level experience with Program Management methodologies, best practices, and tools
Experience interfacing with both clients and internal business partners required.
Excellent written and verbal communication skills required including making clear and concise presentations to various audiences with an executive presence.
Outstanding time management and organizational skills required.
Ability to work independently with limited supervision required.
Significant experience as a consultant providing security expertise to clients preferred.
Current knowledge of security threats, solutions, security tools and network technologies strongly desired.
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyConsultant - Cyberark | Remote, USA
Optiv job in Overland Park, KS or remote
will be fully remote and can be hired anywhere in the continental U.S The IAM Consultant for the CyberArk COE in the IAM Services group will require a strong understanding of Identity Access Management (IAM), privileged access, and CyberArk's suite of products. IAM Consultants are skilled technical and consultative resources expected to be strong in both technical and soft skills. An IAM Consultant must be a proven self-starter with the ability to problem-solve, communicate, participate in diverse project teams from a technical perspective, and interface effectively with customers, vendor partners, and colleagues.
How you'll make an impact
* Perform confidently and authoritatively in the role of CyberArk Consultant on all CyberArk -related technologies from a deployment perspective.
* Act as lead or supporting deployment engineer on CyberArk deployment projects.
* Provide CyberArk -related troubleshooting services as part of project or post-production support activities.
* Perform the following CyberArk deployment related activities on projects (including but not limited to):
* Ensure requirements gathered, processes defined, and use cases documented follow out of the box configuration vs. customization as much as possible.
* Participate in capacity planning and HW specification recommendation efforts.
* Participate in all CyberArk deployment activities, connector configuration, custom rule development, and third party system integration.
* Participate in and/or lead User Acceptance Testing and bug-related engineering efforts.
* Design, implement, and educate on CyberArk processes, and least privilege.
* Provide knowledge transfer and post production support activities as necessary.
* Provide feedback on internal processes required to help train and mentor other CyberArk deployment engineers in the PAM COE.
* Help continue to build and improve the CyberArk COE Knowledge Base.
* Perform work successfully with supervisory oversight.
What we're looking for
* Bachelor's degree preferred with approximately 2-5 years of related work experience.
* Approximately 2-5 years of technical architecture experience preferred
* Expertise with one or more of our core Technologies.
* Thorough understanding of large-scale environments
* Knowledge of at least 2 security concepts and methods such as vulnerability assessments, data classification, privacy assessments, incident response, security policy creation, enterprise security strategies, architecture and governance.
* Strong presentation and verbal communication skills
* Process-oriented individual with strong attention to detail, and strong organizational skills
* Excellent, detailed writing skills
* Ideal candidate will remain current on all CyberArk and PAM market related trends, tools, and methodologies
* Ability to obtain and evolve technical expertise, certifications and industry credentials through formal and informal training and other educational initiatives
* Ability to obtain and maintain CyberArk certifications
* Training/Certification: CyberArk Defender and CyberArk Sentry certification would be positive/preferred; additionally, related professional certifications such as the CISSP, CISM, and/or CISA are preferred
* Proficiency in CyberArk and related technologies. Experience in system administration, scripting (JavaScript, Python), Rest API, LDAP directories, Active Directory
* #LI-GN1
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyVP, Chief Information Officer | Leawood, KS
Optiv job in Overland Park, KS or remote
The VP, CIO, in collaboration with the Executive Leadership Team, is responsible for developing and implementing a technology strategy that meets Optiv Security's short and long-term objectives. The VP, CIO will be the primary consultant to the Executive team on future trends in technology and assist in identifying opportunities for Optiv Security to leverage technology to promote high quality clinical value outcomes while acting as an effective steward of our resources.
The position will be onsite and require the employee to work at either the Leawood, Kansas or Denver, Colorado office.
How you'll make an impact
* Develop and successfully implement an effective information systems technology infrastructure, operations and knowledge decision support strategy that aligns with corporate goals and objectives. Ensure that technology needs adapt to organizational imperatives.
* Interface and interact with internal stakeholders to reinforce consistency in vision.
* Provide direction, development and inspiration to team members.
* Interface with Services leadership team to assist with creating continued maturity of our existing offerings and discussing innovation of new offerings.
* Accountable for advising the Senior Leadership Team in areas of advanced technology, information management, and corporate security so that technology acquisition, implementation and maintenance is included in tactical and long-range planning.
* Responsible for effective technology planning so that security and service delivery of IT systems meets organizational goals and external compliance needs. Identify and secure resources to support all IT delivery.
* Develop an information systems structure that adapts to the needs of the organization while maximizing standard, best practices and future trends.
* Effectively collaborate with key stakeholders in the organization to ensure that technology planning and delivery meet organization goals.
* Serve on a variety of internal and external committees to both plan for the evolution of technology
* Lead as a Champion and foster team/leader effectiveness.
* Establish a clear strategy, goals, vision for IT Organization that aligns with the overall company strategy.
* Strategic partner to collaborate with IT leaders and Stakeholders on identifying capacity or demand management to prioritize by importance.
* Implement and lead Quarterly Business Review "QBR" meeting with EO leaders to review projects and obtain buy-in and commitments.
* Perform other duties as assigned.
What we're hiring for
* Bachelor's degree in Computer Science, healthcare or related field required. Master's degree in Business Administration, Informatics or Health Administration preferred.
* Minimum of 10 years of experience of successful and progressively responsible IT leadership. At least five of which is a senior leadership level within the information technology industry is preferred.
* Demonstrated successful experience in attracting, developing and retaining talented team of IT professionals with experience managing a large and diverse group.
* Experience in an information security environment.
* Demonstrated leadership skills with a focus on team building and formation.
* Demonstrated competence in operational, financial and business planning, analysis and management.
* Understanding of strategic planning processes and methodologies.
* Collaborative and service oriented leadership, with a clear understanding of clinical and operational priorities and strategies.
* Excellent communication skills, both verbal and written.
* Skilled negotiator who is ability to motivate, persuade and build consensus.
* Ability to develop and cultivate a dynamic, progress and technologically advanced organization.
* Demonstrated visionary leader with sound technology grounding, analytical ability, good judgment and strong operational focus.
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplySr. Sales Engineer - Federal | Washington, DC
Optiv job in Washington, DC or remote
Optiv+ClearShark has an opportunity available for a full time Sr. System Engineer to support our Federal customer base. Qualified candidates must have strong expertise and experience in one or more of the following: Splunk Platform, Splunk Security, Enterprise Networking, Network Security, Enterprise Firewall Deployment, Data Center, and/or Network Automation. By combining advanced business and security practitioner knowledge, the Senior SE designs security solutions using some of the most advanced security services and technologies to achieve highly defensible and scalable security programs to align with the clients' security initiatives. The Senior SE has extensive real-world knowledge and can design pragmatic security solutions tailored to each client's unique environment and provide our clients and sellers with consistent security expertise on all sales opportunities. In partnership with domain specialist and experts, the Senior SE will drive thought leadership and inspired cyber security solutions powered by our ecosystem of people, products, and partners.
How you'll make an impact:
* Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams. Follows the Optiv+ClearShark Standardize Sales Operating Processes (SOPs) to achieve consistent success.
* Maintain advanced knowledge of the client's security environment, business operations, security needs, and risk appetite. Identify a their security concerns and how they correlate to Optiv+ClearShark's strategic solutions across the assigned domain and holistic cyber security programs.
* Identify cross-sell and upsell opportunities across clients and Optiv+ClearShark's partner relationships. Qualify lead and partner with internal colleagues to determine scope, proposal management, and follow through to closure. Participate in sales opportunities across Optiv+ClearShark's entire portfolio.
* Clearly articulate how the necessary elements of the Optiv+ClearShark technology and services portfolio meet the specific needs of the client stakeholders at a senior leadership level.
* Stay abreast of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv+ClearShark groups.
* Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
* Effectively work with multiple client personas across the security leadership team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
* Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with sales partners.
* Maintain strong working relationships with relevant Optiv+ClearShark technology partners, based on client spend, and Optiv+ClearShark focus.
* Identify and drive complete security programs to meet client objectives across technology and services including;
* Driving new discussions by leveraging peer and industry network contacts
* Performing requirements gathering analysis, and technology selection criteria
* Coordinating demonstrations and security technology evaluations
* Drive cross organizational solutions leveraging Optiv+ClearShark's portfolio
* Identify new and emerging technologies for internal enablement and exposure to clients.
* Promotes Optiv+ClearShark's portfolio and security awareness at speaking events, partner events, and leveraging social media. Builds a reputation as trusted advisor with clients, partners, peers and cyber community resulting in an influential network of contacts.
* Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
* Participate in account planning, forecasting, and pipeline management activities.
* Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP's
* Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues.
* Advance sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale.
What we're looking for:
* BS/BA or equivalent and applicable work experience.
* Minimum of five (5) years in an information security role, preferably as a consulting advisor, architect, or engineer.
* Experience in Federal preferred
* CISSP, GIAC, CISA, CISM, CCSP or other relevant professional cybersecurity certifications preferred.
* Qualified candidates must have strong expertise and experience in one or more of the following: Splunk Platform, Splunk Security, Enterprise Networking, Network Security, Enterprise Firewall Deployment, Data Center, and/or Network Automation
* Highly motivated self-starter that does not require day-to-day management.
* Ability to work in a highly adaptable and nimble team environment with responsive communication.
* Thorough understanding of the current threat landscape, vulnerabilities, and defensive controls.
* Strong business and technical acumen and ability to lead technology focused discussions.
* Strong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanisms.
* Strong attention to detail for reviewing statements of work (SOWs), quotes, and client deliverables.
* Maintains broad security related knowledge and continuously expands their expertise in other domains across the portfolio.
* Vendor specific certification(s) focused primarily on specialty.
* Active DHS Clearance Required.
* Ability to be onsite 2x per week.
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyTechnical Manager - IGA Architect | Remote, USA
Optiv job in Fort Worth, TX or remote
The Technical Manager is the technical lead on large, complex deals, delivering high-end services, improving our industry reputation, and up-leveling consultants, deliverables, and services. This individual will drive the technical relationship with our customers and partners by providing advanced architecture, implementation and operational support.
How you'll make an impact:
Support team growth
Assist with development of
IGA
plans/roadmaps for customers which will enable them to execute upon strategies.
Rationalize different security solutions against requirements, risk, and constraints.
Undertake EIM methodologies/techniques and the interpretation/application of their output in the definition of Security Architectures.
Provide thought leadership, through participation in industry groups, delivering talks, writing technical and industry specific blogs, vulnerability research, industry PR interviews, and/or contributing to security publications
Track and monitor current happenings within the security industry relative to the Identity and Access Management space.
Contribute to internal team building, knowledge transfer, and training activities within the Strategic Consulting team.
Improve methodologies, tooling, reporting and other processes to improve and enhance inter- and intra-team efficiency, Assist in the development and roll-out of new Strategic Consulting methods and tools.
Work across Identity to improve outcomes for customers by increasing cross-business offerings and services
Work with customers to help them articulate and document their business requirements/use cases and understand how those requirements translate into features and functionality.
Provide oversight on engagements (pending number of engagements where assigned as primary consultant).
Responsible for 2-6 projects simultaneously (including leadership and knowledge of project and client details).
Able to deliver and lead other consultants in complex projects.
Facilitate workshops and assessments in front of large audiences based on experience and knowledge in specific technologies/practices.
What we're looking for:
Experience in providing guidance in
Identity and IGA
strategy at a programmatic level
6+ years of hands-on experience in designing and deploying SailPoint and/or Saviynt is mandatory
Ability to clearly articulate the benefits of your Optiv subject matter product and service solutions portfolio to various client stakeholders
Proven experience in a pre-sales, post-sales, or non-sales technical capacity in an information security environment.
Ability to listen and communicate effectively with vendors, prospects, clients, account managers and management.
Confident presentation, written, and oral communication skills
10+ year's experience in consulting and Identity and Access Management
#LI-GN1
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyPartner Architect, Palo Alto Networks-Strata and SASE | Remote, USA
Optiv job in Cleveland, OH or remote
will be fully remote and can be hired anywhere in the continental U.S._** The Partner Architect - Palo Alto Networks (PAN) serves as a strategic technical advisor and enablement leader, bridging Optiv's sales, services, and partner ecosystems. This role drives pre-sales excellence through deep technical expertise, hands-on solution demonstrations, and enablement programs that enhance both internal teams and client outcomes.
The Partner Architect - PAN will champion assigned partner technologies-showcasing use cases, aligning solutions with client goals, and ensuring seamless integration across Optiv's portfolio.
**How you'll make an impact**
**_Technical Enablement & Sales Support_**
+ Deliver detailed presentations and demonstrations of partner technologies to internal teams and clients.
+ Develop and maintain technical sales tools and documentation, including:
+ Sizing guidelines
+ Best practice and integration guides
+ Solution design and implementation documentation
+ Lead use case development and create reusable demonstration assets.
+ Build and execute enablement sessions and workshops for sales and technical teams.
**_Solution Strategy & Architecture_**
+ Define and document solution architectures, product matrices, and roadmap alignment for partner technologies.
+ Provide SKU guidance, bundling strategies, and partner service mapping to drive consistent solution delivery.
+ Collaborate with client advisory and delivery teams to ensure alignment with best practices and deployment standards.
+ Validate service offerings and scoping for technical accuracy and consistency.
**_Client Engagement & Value Realization_**
+ Support client retention and technology optimization through advisory and best-practice assessments.
+ Conduct client workshops to maximize solution adoption and identify upsell opportunities.
+ Partner with Client Solution Architects to ensure clients realize full value from their technology investments.
+ Serve as an escalation point for complex partner-related services and solution challenges.
**_Collaboration & Continuous Learning_**
+ Shadow partner engineering and internal consulting teams periodically to stay aligned on evolving capabilities.
+ Contribute to internal communities of practice and knowledge-sharing initiatives.
+ Maintain expert-level technical certifications in assigned partner technologies.
**What we're looking for**
+ 5+ years of hands-on experience with Palo Alto Networks Strata, SASE, and Prisma Browser.
+ Expert-level certification(s) in at least one assigned partner technology.
+ Proven track record in both pre-sales and post-sales technical roles.
+ Exceptional communication, presentation, and writing skills, including experience with large-audience engagements.
+ Strong ability to translate complex technical concepts into business value.
+ Ability to travel up to 40% for client meetings, partner events, and enablement sessions.
\#LI-SM1
\#LI-Remote
**What you can expect from Optiv**
+ A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ .
+ Work/life balance
+ Professional training resources
+ Creative problem-solving and the ability to tackle unique, complex projects
+ Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
+ The ability and technology necessary to productively work remotely/from home (where applicable)
**EEO Statement**
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Regional Director - Cybersecurity Sales - MidAtlantic
Optiv job in Baltimore, MD or remote
As a Regional Director (RD) at Optiv, you'll lead your team's development to sell more strategic and complex (hardware, software, consulting, services, and financing) multi-year engagements in the Mid-Atlantic Region. You'll build a large sales pipeline, ideally 4 times assigned targets in support of achieving/exceeding assigned targets. The ideal RD will develop and deliver accurate and timely weekly, monthly, quarterly and annual sales forecasts. You will lead your team to execute with discipline and align with Optiv's approach to Force Management and MEDDICC sales process and performance management.
You'll also ensure client engagement strategies are aligned with Optiv's mission, values, culture and value proposition and that they result in employee development and revenue growth. Establish and maintain collaborative and mutually beneficial relationships with Optiv's Core and Select technology partners as well as execute Optiv and vendor partner marketing campaigns. Effectively and collaboratively working with other organizations (Services, Client Operations, Human Resources and Executive Leadership Team) to optimize revenue growth and client satisfaction is a key component of a successful RD. Alongside peer RDs across North America, you will identify, refine and leverage best sales practices.
**How you'll make an impact**
+ Unwavering commitment in recruiting, managing and coaching sales professionals to create a culture of success, collaboration and ongoing business goal achievement,
+ Accelerate revenue growth while developing a strategic relationship with the regional client base.
+ As a partner to the client executive you will build relationships that solidify Optiv as the primary security solutions provider
+ Recruit, coach and develop top notch cyber security sales.
+ Effectively communicate Optiv's value proposition as it relates to security services and technologies expertise and capabilities.
**What we're looking for**
+ Proven experience managing security technology and services sales teams over 5-10 years, with a track record of multi-million-dollar gross margin quota attainment.
+ Experience developing sales professionals, with diplomacy and respect, to enhance performance or manage them out of the business.
+ Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.
+ Executive presence and ability to build a strong network of executive relationships to expand client, partner, candidate and internal relationships.
+ Ability to build and execute territory and strategic account management plans.
+ Demonstrated ability to build strong and productive business relationships with key executives and sponsors within assigned accounts.
+ Ability to lead cross-functional dotted-line teams comprised of sales, technical and support personnel in a highly effective fashion.
+ Strong negotiation, presentation, verbal and written communications skills.
+ Experience in building and selling complex and multi-year hardware, software, services and financing solutions in Fortune 1000 accounts.
+ Experience in and knowledge of the IT infrastructure, Risk and Compliance markets and competitors.
+ Experience selling management consulting services.
\#LI-CH1
**What you can expect from Optiv**
+ A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (************************************************ .
+ Work/life balance
+ Professional training resources
+ Creative problem-solving and the ability to tackle unique, complex projects
+ Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
+ The ability and technology necessary to productively work remotely/from home (where applicable)
**EEO Statement**
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (************************************************** . If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Sr. Deal Desk Analyst | Remote, USA
Optiv job in Overland Park, KS or remote
Optiv is seeking a Sr. Deal Desk Analyst to join our Revenue Strategy team. This role is built for a high-performing individual who thrives in complex, fast-moving sales environments. You'll take ownership of price benchmarking, competitive positioning, and deal analysis on Optiv's most strategic transactions.
You won't find a manual or a set of scripts. This is a role that requires proactive exploration, independent thinking, and relentless curiosity. You'll need the grit to dig through fragmented data, the judgment to connect patterns into insights, and the confidence to challenge norms.
We're looking for a self-directed powerhouse who can blend data analysis, deal strategy, and business instinct to help us win smarter and protect margin. If you thrive in ambiguity, know pricing is never just about the math, and want to shape outcomes in cybersecurity's most competitive deals, this is your seat at the table.
How you'll make an impact:
Perform advanced price benchmarking analysis to assess quote competitiveness, uncover margin leakage, and guide strategic pricing decisions.
Evaluate pricing strength against competitive intelligence, leveraging internal and external data sources to sharpen our market position.
Analyze large, complex deals and recommend pricing adjustments, structural changes, or vendor alternatives to improve profitability and win probability.
Build and refine analytical models to support pricing guidance, scenario planning, and sales decision-making.
Partner with Sales and Client Operations teams to influence quote strategy and pricing configuration on high-value deals.
Lead or participate in executive deal reviews with clear, data-driven recommendations on pricing and risk mitigation.
Establish scalable pricing intelligence processes and improve turnaround time through smarter workflows and automation.
Contribute to strategic projects that enhance the deal desk's role as a driver of revenue growth and margin expansion.
What we're looking for:
Expert-level Excel skills and fluency in building models from raw data sets.
Demonstrated success in conducting deal or pricing benchmarking analyses.
Ability to synthesize complex pricing inputs into clear, actionable insights.
A commercial mindset, understanding how pricing influences customer perception, sales strategy, and long-term value.
Comfortable navigating ambiguity and figuring things out independently.
Exceptional communication skills, with the ability to influence sales and leadership stakeholders.
Track record of balancing analytical rigor with speed and execution in high-volume settings.
Bachelor's degree in Finance, Economics, Business, or a quantitative discipline.
3+ years of experience in pricing strategy, deal desk, financial analysis, or revenue optimization.
Experience supporting sales teams in B2B tech, cybersecurity, VAR, or reseller environments.
Knowledge of Salesforce, CPQ tools, and pricing/revenue data platforms.
Familiarity with cybersecurity market dynamics and vendor landscapes is a plus.
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplySr. Account Manager -Cybersecurity - Wisconsin
Optiv job in Milwaukee, WI or remote
will require the employee to reside in WI
As a Senior Account Manager aka. Senior Client Manager (Sr. CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts within Wisconsin. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist, and an Executive Advisory Director and services practices personnel as appropriate for your accounts.
Development of a multi-year strategic account management plan for your top accounts is a core and critical responsibility for the Sr. CM. You'll identify and understand your client's core business objectives and how they correlate to mitigating business and cybersecurity risk. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.
How you'll make an impact
Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts.
Lead creation of multi-year strategic account management plans for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.
Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed gross margin target in excess of $2M annually.
Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.
Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.
Effectively communicate Optiv's value proposition as it relates to security services and technologies expertise and capabilities.
Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.
Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical , sales, client operations, etc.) within each assigned account.
Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.
What we're looking for
Minimum 5 years of experience as an individual contributor, selling Cybersecurity Solutions and Services in Wisconsin.
Strong, established relationships with Key Accounts and OEM partners in local territory.
Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.
Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.
Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.
Effective presentation, verbal and written communication skills.
Negotiation experience.
History of demonstrated achievement exceeding plan and expectations.
Preferred skills
Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.
Experience in and knowledge of the IT Infrastructure market and competitors.
Experience selling management consulting services.
#LI-Remote
#LI-KP1
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-Apply