Human Service Specialist jobs at Orange County Government

Responsible for the processing of claims/payments of state mandated programs related to health & human services. This position will involve extensive contact and work with the public, state, non-profit and for profit personnel in receiving, processing, evaluating, and advocating upon requests for state mandated and local health & human services utilizing all possible resources.The following statements describe the principal functions of this job and its scope of responsibility but shall not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. * Reviews and processes applications, claims, payments, and reports for all state mandated programs, grants and local programs. * Reviews and processes applications and payments for the County Emergency Prescription Medication Program for Indigent Residents or residents in need in adherence with County guidelines. Researches available resources to assist residents with low-cost medications, i.e. IDP and/or PAP forms, discount prescription card, reimbursement programs, and others. * Receives and answers requests for assistance by telephone, written correspondence and in person from the public concerning various health & human services and resources available to County residents. * Screens potential clients for eligibility into other federal, state and or local programs and services utilizing interviewing skills and various program eligibility criteria. * Reviews and processes other request for assistance from the public to include locating and selecting other appropriate resources, advocating on behalf of the public for service and assistance, to appropriate agencies, programs and/or organizations, and work to resolve health & human service needs. * Maintains manual and electronic records and files on all local, state mandated programs, client assistance requests, assists with updates to the monthly newsletter and related publications and all other work related issues. * Research other funding sources and alternate avenues of assistance. * Gathers information and coordinate eligibility verification with other local and state departmental units and non-profit agencies whenever possible. * Assist with grant implementation, reporting, monitoring and oversight. * Other duties as assigned. Emergency Response County employees are required to report for work during a state of emergency and are subject to recall around the clock for emergency response operations which may include duties other than those specified in this job description. Minimum Requirements Any combination of education and experience that provides equivalent knowledge, skills, and abilities may be considered. * Graduation from an accredited two-year college with a degree in social/human services or related field. * Five (5) years experience in health & human services and/or social services field. Knowledge of the principles and practices of health & social/human services programs. Licenses, Certifications or Registrations * Must possess and maintain a valid Florida Driver's License and be insurable by current insurance carrier. * Must be able to obtain and maintain access to all state mandated programs, successfully pass and maintain all certifications and trainings for all programs of the departments. Special Requirements * This position is subject to the Hepatis B Vaccine and other vaccinations as necessary. Grade: 6 * Veterans Preference Position, must be minimally qualified* Hernando County Board of County Commissioners (BOCC) is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, color, religion, gender, orientation, national origin, age, marital status, veteran status, genetic information, pregnancy, disability, or any other protected characteristic as defined by law. Hernando County is a Drug-Free workplace. All employees are subject to drug testing in accordance with Federal and Florida State Law. Applicants requiring reasonable accommodations as defined by the Americans with Disabilities Act, must provide notification to the BOCC in advance to allow sufficient time to provide an accommodation.

OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60044761 Pay Plan: Career Service 60044761 Salary: $1,636.98 - $3,422.39 Bi-Weekly Total Compensation Estimator Tool Senior Human Services Program Specialist Location: This position will report to SunCoast Region Office of Economic Self-Sufficiency Program Office and may be in any of the following counties: Hillsborough, Pinellas, Sarasota or Lee County. This is an Internal Agency Opportunity for qualified candidates currently employed with the Department of Children and Families. Teleworking is not an option. We encourage all interested individuals to apply. Some travel may be required. The individual occupying this position is responsible for ensuring that policies and procedures of the ESS Programs are correctly administered within the Region. This is accomplished through coordination with Headquarters and Regional Operations staff to ensure that eligibility activities are completed according to current operating procedures and understanding of data analysis functions. This position may involve some travel. Facility is a tobacco free environment. The bi-weekly salary range for this position is $1,636.98 - $3,422.39. PRIMARY DUTIES MAY INCLUDE: * Coordinate activities supporting the Department's and ESS program's staff development goals, including leading project teams and professional development initiatives. * Assist with the development and ongoing maintenance of staff development resources, including video projects, orientation materials, marketing content, newsletters, and archived materials. * Within available resources, plan, deliver, and evaluate organizational development and professional growth activities. * Develop training curriculum or plans for professional development initiatives. * Ensure all staff development project resources are updated and archived. * Conduct effective training and developmental activities as demonstrated through formal observations and standardized trainee surveys. * Complete observations of facilitators and trainers to provide feedback and improve effectiveness. * Develop, interpret, coordinate, and communicate program policies and procedures specific to Region and Operations staff. * Provide correct real time policy and procedural guidance and assistance. * Develop training curriculum or plans, organizes, and conducts pre-service, in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs. * Plans, organizes, and conducts in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs. * Compile statistical reports and prepare memos and other correspondence as requested. * Develop relationships and act as liaison between region, Central Office, other community and/or government agencies and Community Partners and serve as a spokesperson on program policy and initiatives. * Knowledge of Family Medicaid, SNAP, TANF, PEPW, Relative Caregiver, and other programs. * Assists in developing corrective action plans as requested. * Assist in the development, implementation and monitoring the annual quality management and assurance plan in conjunction with other Economic self-sufficiency staff. * Review and analyze performance data to determine policy and procedural strengths and opportunities. * Provide Quality Assurance support, Operational support and technical assistance through case reviews, completion of ad-hoc reports and review of data systems. * Collaborates with others or works on teams to accomplish work-related activities and to determine appropriate action or recommend improvements or solutions to problems. * Performs other related duties as required. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of the organization's mission, vision, and functions, and how its social, political, and technological systems work and operate effectively with them. * Must have knowledge of, and experience in, the public assistance programs administered by Economic Self Sufficiency including Food and Cash Assistance, Medicaid, Partner Relations, and Refugee Programs. * Knowledge of the FLORIDA and FLMMIS systems, Application Management System (AMS), ACCESS Workload Management System, Quality Management System (QMS), ESS Online Reports, FSFN, and EBT. * Ability to coordinate, plan and facilitate effective training, meetings, and presentations for internal and external small and large group events. * Ability to work independently, be organized, and project a professional image in a fast-paced environment. * Demonstrates ability to effectively communicate orally and in writing, to include writing and preparing memorandums, letters, and other official correspondence. * Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. * Proficient in PowerPoint, presentation software, Microsoft Excel, and other Microsoft Software products. * Knowledgeable of methods for compiling, organizing, and analyzing data for the purpose of preparing the agency's business plans, business plan spreadsheets, and other reports as needed. * Organizes work products, sets priorities, determines short or long-term goals and strategies to achieve them. * Monitors and evaluates the outcomes of a problem solution to identify lessons learned or redirect efforts. * Knowledge of program policies and procedures as mandated by federal, state, and local governing agencies. * Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work. MINIMUM REQUIREMENTS: * Four years or more of professional or nonprofessional experience in Human Resources, Staff Development, Contract Management, Project Management, Process Improvement, Data Analysis, or health, social, and economic rehabilitative programs. * OR a bachelor's degree or higher from an accredited college or university. * OR 120 semester hours or 180 quarter hours can substitute for the experience. * Minimum of three years of case processing experience determining eligibility in programs related to Economic Self Sufficiency (ESS) with the Florida Department of Children and Families. * Possess a valid driver license. * Must be able to lift 25lbs or more. * Must be willing to travel. * Preference will be given to those who have at least one-year ESSII or above experience. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60044761 Pay Plan: Career Service 60044761 Salary: $1,636.98 - $3,422.39 Bi-Weekly Total Compensation Estimator Tool Senior Human Services Program Specialist Location: This position will report to SunCoast Region Office of Economic Self-Sufficiency Program Office and may be in any of the following counties: Hillsborough, Pinellas, Sarasota or Lee County. This is an Internal Agency Opportunity for qualified candidates currently employed with the Department of Children and Families. Teleworking is not an option. We encourage all interested individuals to apply. Some travel may be required. The individual occupying this position is responsible for ensuring that policies and procedures of the ESS Programs are correctly administered within the Region. This is accomplished through coordination with Headquarters and Regional Operations staff to ensure that eligibility activities are completed according to current operating procedures and understanding of data analysis functions. This position may involve some travel. Facility is a tobacco free environment. The bi-weekly salary range for this position is $1,636.98 - $3,422.39. PRIMARY DUTIES MAY INCLUDE: * Coordinate activities supporting the Department's and ESS program's staff development goals, including leading project teams and professional development initiatives. * Assist with the development and ongoing maintenance of staff development resources, including video projects, orientation materials, marketing content, newsletters, and archived materials. * Within available resources, plan, deliver, and evaluate organizational development and professional growth activities. * Develop training curriculum or plans for professional development initiatives. * Ensure all staff development project resources are updated and archived. * Conduct effective training and developmental activities as demonstrated through formal observations and standardized trainee surveys. * Complete observations of facilitators and trainers to provide feedback and improve effectiveness. * Develop, interpret, coordinate, and communicate program policies and procedures specific to Region and Operations staff. * Provide correct real time policy and procedural guidance and assistance. * Develop training curriculum or plans, organizes, and conducts pre-service, in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs. * Plans, organizes, and conducts in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs. * Compile statistical reports and prepare memos and other correspondence as requested. * Develop relationships and act as liaison between region, Central Office, other community and/or government agencies and Community Partners and serve as a spokesperson on program policy and initiatives. * Knowledge of Family Medicaid, SNAP, TANF, PEPW, Relative Caregiver, and other programs. * Assists in developing corrective action plans as requested. * Assist in the development, implementation and monitoring the annual quality management and assurance plan in conjunction with other Economic self-sufficiency staff. * Review and analyze performance data to determine policy and procedural strengths and opportunities. * Provide Quality Assurance support, Operational support and technical assistance through case reviews, completion of ad-hoc reports and review of data systems. * Collaborates with others or works on teams to accomplish work-related activities and to determine appropriate action or recommend improvements or solutions to problems. * Performs other related duties as required. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of the organization's mission, vision, and functions, and how its social, political, and technological systems work and operate effectively with them. * Must have knowledge of, and experience in, the public assistance programs administered by Economic Self Sufficiency including Food and Cash Assistance, Medicaid, Partner Relations, and Refugee Programs. * Knowledge of the FLORIDA and FLMMIS systems, Application Management System (AMS), ACCESS Workload Management System, Quality Management System (QMS), ESS Online Reports, FSFN, and EBT. * Ability to coordinate, plan and facilitate effective training, meetings, and presentations for internal and external small and large group events. * Ability to work independently, be organized, and project a professional image in a fast-paced environment. * Demonstrates ability to effectively communicate orally and in writing, to include writing and preparing memorandums, letters, and other official correspondence. * Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. * Proficient in PowerPoint, presentation software, Microsoft Excel, and other Microsoft Software products. * Knowledgeable of methods for compiling, organizing, and analyzing data for the purpose of preparing the agency's business plans, business plan spreadsheets, and other reports as needed. * Organizes work products, sets priorities, determines short or long-term goals and strategies to achieve them. * Monitors and evaluates the outcomes of a problem solution to identify lessons learned or redirect efforts. * Knowledge of program policies and procedures as mandated by federal, state, and local governing agencies. * Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work. MINIMUM REQUIREMENTS: * Four years or more of professional or nonprofessional experience in Human Resources, Staff Development, Contract Management, Project Management, Process Improvement, Data Analysis, or health, social, and economic rehabilitative programs. * OR a bachelor's degree or higher from an accredited college or university. * OR 120 semester hours or 180 quarter hours can substitute for the experience. * Minimum of three years of case processing experience determining eligibility in programs related to Economic Self Sufficiency (ESS) with the Florida Department of Children and Families. * Possess a valid driver license. * Must be able to lift 25lbs or more. * Must be willing to travel. * Preference will be given to those who have at least one-year ESSII or above experience. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60044761 Pay Plan: Career Service 60044761 Salary: $1,636.98 - $3,422.39 Bi-Weekly Total Compensation Estimator Tool Senior Human Services Program Specialist Location: This position will report to SunCoast Region Office of Economic Self-Sufficiency Program Office and may be in any of the following counties: Hillsborough, Pinellas, Sarasota or Lee County. This is an Internal Agency Opportunity for qualified candidates currently employed with the Department of Children and Families. Teleworking is not an option. We encourage all interested individuals to apply. Some travel may be required. The individual occupying this position is responsible for ensuring that policies and procedures of the ESS Programs are correctly administered within the Region. This is accomplished through coordination with Headquarters and Regional Operations staff to ensure that eligibility activities are completed according to current operating procedures and understanding of data analysis functions. This position may involve some travel. Facility is a tobacco free environment. The bi-weekly salary range for this position is $1,636.98 - $3,422.39. PRIMARY DUTIES MAY INCLUDE: * Coordinate activities supporting the Department's and ESS program's staff development goals, including leading project teams and professional development initiatives. * Assist with the development and ongoing maintenance of staff development resources, including video projects, orientation materials, marketing content, newsletters, and archived materials. * Within available resources, plan, deliver, and evaluate organizational development and professional growth activities. * Develop training curriculum or plans for professional development initiatives. * Ensure all staff development project resources are updated and archived. * Conduct effective training and developmental activities as demonstrated through formal observations and standardized trainee surveys. * Complete observations of facilitators and trainers to provide feedback and improve effectiveness. * Develop, interpret, coordinate, and communicate program policies and procedures specific to Region and Operations staff. * Provide correct real time policy and procedural guidance and assistance. * Develop training curriculum or plans, organizes, and conducts pre-service, in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs. * Plans, organizes, and conducts in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs. * Compile statistical reports and prepare memos and other correspondence as requested. * Develop relationships and act as liaison between region, Central Office, other community and/or government agencies and Community Partners and serve as a spokesperson on program policy and initiatives. * Knowledge of Family Medicaid, SNAP, TANF, PEPW, Relative Caregiver, and other programs. * Assists in developing corrective action plans as requested. * Assist in the development, implementation and monitoring the annual quality management and assurance plan in conjunction with other Economic self-sufficiency staff. * Review and analyze performance data to determine policy and procedural strengths and opportunities. * Provide Quality Assurance support, Operational support and technical assistance through case reviews, completion of ad-hoc reports and review of data systems. * Collaborates with others or works on teams to accomplish work-related activities and to determine appropriate action or recommend improvements or solutions to problems. * Performs other related duties as required. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of the organization's mission, vision, and functions, and how its social, political, and technological systems work and operate effectively with them. * Must have knowledge of, and experience in, the public assistance programs administered by Economic Self Sufficiency including Food and Cash Assistance, Medicaid, Partner Relations, and Refugee Programs. * Knowledge of the FLORIDA and FLMMIS systems, Application Management System (AMS), ACCESS Workload Management System, Quality Management System (QMS), ESS Online Reports, FSFN, and EBT. * Ability to coordinate, plan and facilitate effective training, meetings, and presentations for internal and external small and large group events. * Ability to work independently, be organized, and project a professional image in a fast-paced environment. * Demonstrates ability to effectively communicate orally and in writing, to include writing and preparing memorandums, letters, and other official correspondence. * Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. * Proficient in PowerPoint, presentation software, Microsoft Excel, and other Microsoft Software products. * Knowledgeable of methods for compiling, organizing, and analyzing data for the purpose of preparing the agency's business plans, business plan spreadsheets, and other reports as needed. * Organizes work products, sets priorities, determines short or long-term goals and strategies to achieve them. * Monitors and evaluates the outcomes of a problem solution to identify lessons learned or redirect efforts. * Knowledge of program policies and procedures as mandated by federal, state, and local governing agencies. * Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work. MINIMUM REQUIREMENTS: * Four years or more of professional or nonprofessional experience in Human Resources, Staff Development, Contract Management, Project Management, Process Improvement, Data Analysis, or health, social, and economic rehabilitative programs. * OR a bachelor's degree or higher from an accredited college or university. * OR 120 semester hours or 180 quarter hours can substitute for the experience. * Minimum of three years of case processing experience determining eligibility in programs related to Economic Self Sufficiency (ESS) with the Florida Department of Children and Families. * Possess a valid driver license. * Must be able to lift 25lbs or more. * Must be willing to travel. * Preference will be given to those who have at least one-year ESSII or above experience. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: SENIOR HUMAN SERVICE PROGRAM SPECIALIST - 41000605 1 Pay Plan: Career Service 41000605 Salary: $52,530.40 Annually Total Compensation Estimator Tool "This is a re-advertisement. Prior applicants need not re-apply" Our Organization and Mission: The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States. Position Summary: This Senior Human Services Program Specialist position is in the Office of the Attorney General within the Victim Services Unit in West Palm Beach, Florida. Pay: $52,530.40 Annually Qualifications: * Eight (8) years of experience in social work or victim services, probation and parole, claims or benefits eligibility determination. * A Bachelor's degree from an accredited college or university can substitute for four (4) years of the required work experience. * A master's degree in a related field can substitute for six years of the required experience. Preference may be given to applicants with: * At least two years' experience providing direct services to crime victims. * Experience working with crime victims in the court process. * Familiar with the principles and techniques of effective crisis intervention. * Strong interpersonal skills and are comfortable with public speaking, and can work independently and effectively manage time while completing a variety of tasks. The Work You Will Do: The responsibilities of this position include, but are not limited to the following: * Provides appellate notification and explains court decisions, court documents and provides court accompaniment to victims and next of kin in assigned district courts of appeal, circuit court and the Florida Supreme Court. * Enters and tracks victim information into the criminal appellate database, works as a liaison with the State Attorney's Office (SAO) to obtain accurate victim information, trains SAO advocates and other allied professionals on the criminal appellate process and other duties necessary related to the criminal appellate process. * Analyze victims' compensation claims through the VAN and VANNext systems in order to assist both victims of crime and victim compensation analysts with claim determination. Work collaboratively with law enforcement agencies and the public regarding line of duty death claims. * Schedules and provides in-depth training to allied professionals related to Division programs, such as the Address Confidentiality Program, Victim Compensation, and Cybersafety. * Serves as a liaison with local city, county, and state officials, allied professional groups, community groups and the community at large in order to provide information about Florida Statute 960 and collaborate to improve victim services. * Ensures necessary services are being provided within the assigned geographical area and works with community providers to fill gaps in services. * Attends local coalition meetings, taskforces, workgroups and review teams to assist with analysis of criminal cases in efforts to improve victim services. * Deployment to mass casualty criminal incidents, to assist victims, families and communities in need of assistance with victim compensation claims and other duties as assigned. * Serves as consultant to management for the purposes of improving operational procedures. * Complete special assignments and perform related duties as assigned. NOTE: These duties involve extended work hours and travel outside the work site. Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. * If you experience problems applying online, please call the People First Service Center at **************. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits. * Nine paid holidays and one Personal Holiday each year. * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts * Tuition waivers. * And more! For a more complete list of benefits, visit ***************************** IMPORTANT NOTICE: To be considered for the position, all applicants must: Submit a complete and accurate application profile necessary for qualifying such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on the application (including military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. NOTE: Any required experience and/or preferences listed in the advertisement must be verified at the time of application. * Ensure that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume. Applicants who do not respond to the qualifying questions will not be considered for this position. * The elements of the selection process may include a skill assessment exercise. * Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy. * OAG employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113, Fs. CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE: All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in the U.S. E-VERIFY STATEMENT: The Office of the Attorney General participates in the U.S. government's employment eligibility verification program (e-verify). E-verify is a program that electronically confirms an employee's eligibility to work in the United States after completion of the employment eligibility verification form (i-9). PERSONS WITH DISABILITY/ADA STATEMENT: The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at ************. If you need an accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide an accommodation. REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS. For more information, please visit the SSS website at: https: //************ If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. If you return to FRS employment before satisfying the required waiting period, your retirement may be voided, and you may have to repay all benefits you have received, including any Deferred Retirement Option Program (DROP) payout. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: Senior Human Services Program Specialist Pay Plan: Career Service 60015426 Salary: $42,561.75 Total Compensation Estimator Tool Florida Department of Children & Families - Office of Economic Self-Sufficiency * THIS AD WILL BE USED TO FILL POSITIONS IN THE SOUTHEAST REGION* If you are a current employee of the Florida Department of Children and Families, a State of Florida Government Agency, you can apply for this Career Service opportunity. Only employees of the Florida Department of Children & Families will be considered. Description: This is professional work assigned to our Office of Economic Self-Sufficiency Program. Responsibilities include collecting, compiling and analyzing program data, assessment of training needs, training program activities, and analysis of complex policy and case management problems. This position also provides assistance in the administration of monitoring and technical assistance activities developed to assure program consistency and uniformity at the service area level. Location: The position is available in the Southeast Region (Fort Lauderdale & Riviera Beach). Positions will be housed within the Region based on physical location of selected candidates. Applicants interested in working in areas outside of the Southeast Region will need to apply for positions advertised for those specific areas on the People First System. Salary: $42,561.57 - Internal salary appointments are determined according to DCF Salary policy. Minimum Qualifications: * A Bachelor's degree from an accredited college or university and four years of professional experience in health, social, economic or rehabilitative programs * A Master's degree from an accredited college or university can substitute for one year of the required experience * Professional or nonprofessional experience as requires above can substitute on a year-for-year basis for the required college education Responsibilities include but are not limited to the following: * Monitors data and performs analysis to resolve problems arising in program eligibility, service delivery and/or policy implementation; * Plans, organizes, and conducts pre-service, in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs; * Designs supplemental training programs to meet specialized in-service training needs, including appropriate curricula and supportive material; * Utilizes and develops supplemental material for core training packages from the Office of Economic Self-Sufficiency Central Program Office by analyzing, evaluating, and understanding the skills, attitudes, background, abilities of the available program personnel and then selecting the most appropriate training delivery system; * Assist with Quality Management and Assurance Plan monitoring for the Southeast Region; * Assist with other operational, program and performance monitoring as required to ensure that standards and polices are compiled with; * Agency liaison to other community agencies/partners and serves as spokesperson on program policy within the community as needed; * Provides program and policy guidance and consultation to Southeast Region staff; * Provides consultation, technical assistance, on-site visits, assistance in problem resolution and follow-up evaluation and training, etc., to Office of Economic Self-Sufficiency program supervisors and specialists; * Tracks and analyzes performance data and compiles statistical reports for the Southeast Region and provides same to Circuit Operations for evaluation and program compliance; * Coordinating assignments, activities, and projects between State Office and Southeast Region Operations, including working closely with other Program Offices and Southeast Region Operations to facilitate service delivery across program lines; * Assists in developing corrective action plans as requested; * Evaluates program effectiveness; * Provides recommendations based on monitoring results; * Compiles, collects and analyzes data; * Performs other related duties as assigned; Special note: * State of Florida Employment applications must reflect most current position and all previous employment history in order to receive full consideration. * Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview * Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview * Preference will be given to applicants with Office of Economic Self-Sufficiency experience It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60044761 Pay Plan: Career Service 60044761 Salary: $1,636.98 - $3,422.39 Bi-Weekly Total Compensation Estimator Tool Senior Human Services Program Specialist Location: This position will report to SunCoast Region Office of Economic Self-Sufficiency Program Office and may be in any of the following counties: Hillsborough, Pinellas, Sarasota or Lee County. This is an Internal Agency Opportunity for qualified candidates currently employed with the Department of Children and Families. Teleworking is not an option. We encourage all interested individuals to apply. Some travel may be required. The individual occupying this position is responsible for ensuring that policies and procedures of the ESS Programs are correctly administered within the Region. This is accomplished through coordination with Headquarters and Regional Operations staff to ensure that eligibility activities are completed according to current operating procedures and understanding of data analysis functions. This position may involve some travel. Facility is a tobacco free environment. The bi-weekly salary range for this position is $1,636.98 - $3,422.39. PRIMARY DUTIES MAY INCLUDE: * Coordinate activities supporting the Department's and ESS program's staff development goals, including leading project teams and professional development initiatives. * Assist with the development and ongoing maintenance of staff development resources, including video projects, orientation materials, marketing content, newsletters, and archived materials. * Within available resources, plan, deliver, and evaluate organizational development and professional growth activities. * Develop training curriculum or plans for professional development initiatives. * Ensure all staff development project resources are updated and archived. * Conduct effective training and developmental activities as demonstrated through formal observations and standardized trainee surveys. * Complete observations of facilitators and trainers to provide feedback and improve effectiveness. * Develop, interpret, coordinate, and communicate program policies and procedures specific to Region and Operations staff. * Provide correct real time policy and procedural guidance and assistance. * Develop training curriculum or plans, organizes, and conducts pre-service, in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs. * Plans, organizes, and conducts in-service and policy update training for staff and insures employees have the basic knowledge required to administer a variety of programs. * Compile statistical reports and prepare memos and other correspondence as requested. * Develop relationships and act as liaison between region, Central Office, other community and/or government agencies and Community Partners and serve as a spokesperson on program policy and initiatives. * Knowledge of Family Medicaid, SNAP, TANF, PEPW, Relative Caregiver, and other programs. * Assists in developing corrective action plans as requested. * Assist in the development, implementation and monitoring the annual quality management and assurance plan in conjunction with other Economic self-sufficiency staff. * Review and analyze performance data to determine policy and procedural strengths and opportunities. * Provide Quality Assurance support, Operational support and technical assistance through case reviews, completion of ad-hoc reports and review of data systems. * Collaborates with others or works on teams to accomplish work-related activities and to determine appropriate action or recommend improvements or solutions to problems. * Performs other related duties as required. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of the organization's mission, vision, and functions, and how its social, political, and technological systems work and operate effectively with them. * Must have knowledge of, and experience in, the public assistance programs administered by Economic Self Sufficiency including Food and Cash Assistance, Medicaid, Partner Relations, and Refugee Programs. * Knowledge of the FLORIDA and FLMMIS systems, Application Management System (AMS), ACCESS Workload Management System, Quality Management System (QMS), ESS Online Reports, FSFN, and EBT. * Ability to coordinate, plan and facilitate effective training, meetings, and presentations for internal and external small and large group events. * Ability to work independently, be organized, and project a professional image in a fast-paced environment. * Demonstrates ability to effectively communicate orally and in writing, to include writing and preparing memorandums, letters, and other official correspondence. * Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. * Proficient in PowerPoint, presentation software, Microsoft Excel, and other Microsoft Software products. * Knowledgeable of methods for compiling, organizing, and analyzing data for the purpose of preparing the agency's business plans, business plan spreadsheets, and other reports as needed. * Organizes work products, sets priorities, determines short or long-term goals and strategies to achieve them. * Monitors and evaluates the outcomes of a problem solution to identify lessons learned or redirect efforts. * Knowledge of program policies and procedures as mandated by federal, state, and local governing agencies. * Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work. MINIMUM REQUIREMENTS: * Four years or more of professional or nonprofessional experience in Human Resources, Staff Development, Contract Management, Project Management, Process Improvement, Data Analysis, or health, social, and economic rehabilitative programs. * OR a bachelor's degree or higher from an accredited college or university. * OR 120 semester hours or 180 quarter hours can substitute for the experience. * Minimum of three years of case processing experience determining eligibility in programs related to Economic Self Sufficiency (ESS) with the Florida Department of Children and Families. * Possess a valid driver license. * Must be able to lift 25lbs or more. * Must be willing to travel. * Preference will be given to those who have at least one-year ESSII or above experience. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

NC Fast experience preferred. Candidate should have strong computer and mathematical skills. Ability to read and interpret policy, communicate with clients and explain regulations and procedures. Ability to meet deadlines within established time frames. Applicants without Income Maintenance Caseworker experience may be considered for a one year training period as an Income Maintenance Caseworker I. The primary purpose of this Income Maintenance Caseworker II position is interviewing, gathering verifications and determining eligibility for applications and/or recertifications for Food & Nutrition recipients in a timely manner, in accordance with the Food & Nutrition manual, Federal and State rules and regulations. The caseworker will be conducting face-to-face and telephone interviews to accomplish this. Good customer service skills and communication skills are essential to perform this job function. The purpose of the interview is to obtain pertinent information, which is verified to determine eligibility of benefits. Thorough documentation in the case file of the information gathered during the interview is vital. This worker will make sure all information taken is in the record, keyed into NC FAST and processed in a timely manner. This worker is responsible for printing and verifying client information through the State computer system, or a third-party source, to avoid duplications of benefits and to get a better understanding of the client's situation. This position explains program requirements and options and refers the customer to other units for assistance as appropriate. This position is from 8:00 A.M. until 5:00 P.M., Monday through Friday. Workers may be required to stay past 5pm on occasion to finish meeting with a client, process an application or recert that is due on that date, or other duties that have a deadline that cannot be missed. Overtime may also be required at times and, if needed, is worked during the week and/or weekends. * This worker interviews, gathers verifications and determines eligibility from applicants applying for Food & Nutrition services received via email, fax, mail-in, drop off, or submitted via epass. The worker in this position will determine eligibility for all applications using the NCFAST system.If the case is determined to be consideredexpedited service, this worker will process the application on the same day that the application is taken. Worker will process all cases within a timely manner.If during an Interview it is determined that the customer is in need of Supportive Services, Protective Services, Work First Family Assistance, Medicaid or Transportation Services a referral is made to the respective unit. * The worker in this position will screen applications and late recertifications received via email, fax, mail-in, drop off, or submitted via epass for expedited services. Worker will be proactive in screening for expedited services to ensure application process can be disposed timely to ensure client has access to benefits by the 7th day. In normal application processing, timeframes ensure the eligibility is determined to ensure client is eating on or before the 30th day. Worker will also assist client by retrieving any information that would aid application to be processed the same day. * The workers in this position will interview, gather verifying information and determine eligibility for Food and Nutrition recertifications received via email, fax, mail-in, drop off or submitted via epass.Re-certification will be based on program guidelines. * This worker is responsible for timely completion of system generated tasks, changed decisions, county transfers, and issuing food referrals. Ability to react timely to changes reported by the household to reduce potential fraud and/or agency errors. Second party reviews are completed often and corrections that ensue are to be completed by the 2nd business day. Ability to retrieve state reports to give account for all pending applications and/or recertifications. * In cases that lead to Court involvement, the worker would prepare the preliminary summary to be used by the Fraud Investigator to prepare the case for court. The worker in this position would be expected to testify as to the validity of the information taken at the time of the interview. This worker is also responsible for preparing the summaries and presenting them for the appellants in local and state appeals. If the recertification has been completed, then the on-going worker would take case to court. Submission of program integrity referral when and if suspected fraud is detected is also required of this worker. * Employee will be expected to work in emergency shelters and/or perform related disaster tasks and perform other reasonable tasks requested by the immediate supervisor, program manager, deputy director or director. * Other Work Characteristics * Calculators, copiers, personal computer, telephone, fax machine, Audio visual equipment and other office equipment will be used in the performance of the duties of this position. Worker in this position must have access to the Eligibility Information system, NC FAST, and inquiry access to Nash County Clerk of Court, Child Support System, Department of Motor Vehicles, Social Security and Employment Security System. Included in materials used in work are case management reports, pending application reports, EIS Manuals, NC FAST, Food & Nutrition Manual, Integrated Manual and Administrative letters as well as other verbal and written instructions. * The responsibility of this caseworker position must be accurate and exact as well as timely to avoid delay in benefits and ineligible participation. * Close visual attention is needed in every phase of the job since reading, writing and using machines make up the duties. The computer screens are very hard on the eyes. Intense mental concentration must be maintained not to make errors, which could have a negative impact on the applicants/recipients and the agency. NC FAST is referred to daily as the additional responsibility of entering data into the computer system in order to generate or adjust benefits requires precise attention to detail and accuracy. * Adhere to confidentiality rules enforced by the agency. One year experience as an Income Maintenance Caseworker I.

Working Title: HUMAN SERVICES WORKER II - F/C - 60009011 Pay Plan: Career Service 60009011 Salary: $35,578.92 annually/$1,368.42 bi-weekly Total Compensation Estimator Tool Human Services Worker II Department of Children and Families North Florida Evaluation and Treatment Center Gainesville, Florida Open Competitive Vacancies in Forensic and Civil Services Evening and Night Shift positions will receive a $3.00 per hour shift differential This posting will be used to fill Forensic and Civil position vacancies in Career Service Current employees will be compensated in accordance with the DCF salary policy. What you will do: This is work responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. As a Human Services Worker II you will treat people in a respectful manner that preserves their dignity and rights and maintain a professional caregiver relationship with people served. How you will make an impact: The incumbent is responsible for preserving the rights, safety and security of people served by observing them: * At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers: When providing ward coverage. When escorting to and from activities and appointments to ensure that they arrive safely. During meals to monitor intake and ensure that they don't choke or trade food. When a person served is placed on special observation status to address dangerous or high risk behaviors. When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise. Communicating with them: * At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns. When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns. Intervening: * To separate them from distressful stimuli and assist in resolving conflict. * To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are. * To ensure safety during medical or disaster emergencies. * To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints. Qualifications: * Must be 18 years of age at time of hire. * Six months of experience working in a medical, psychiatric, nursing, or childcare setting, customer service experience or in working with developmentally disabled persons; or in working in a correctional facility OR college or vocational/technical training from an accredited institution at the rate of 15 semester, 22 quarter or 360 classroom hours; OR do you possess a current State of Florida Certified Nursing Assistant (C.N.A.) license. * Ability to attend a 1 - 2-week mandatory training course that will include completion of a CPR certification. This training could be scheduled during day, weekend, and evening hours. Special Notes: Pay: $33,579.00 annually/$1,291.50 bi-weekly. 5% Additive dependent on unit assigned Physical agility requirements for Direct Care Staff: * Must be able to ambulate up and down a stairwell. * Must be able to assist with evacuation of persons served during an emergency situation. * Must have normal vision and hearing, including use of corrective devices. * Must be able to work with or around cleaning chemicals and supplies. * Must be able to do repetitive movements with arms, hands, neck and head. * Must be able to demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as; CPR and MANDT Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances. Must be able to physically operate all equipment necessary to do job tasks. Must be able to lift and carry 20 pounds. Must be able to sit and/or stand for one hour without a break. Must be able to work 16 hour shifts on occasion. Must be able to remain alert while on duty. Must be able to drive an EZ Go or vehicle if job essential Knowledge, Skills, and Abilities: * Service Planning: Participates in service planning and ensures adherence to plans. * Daily Living Skills: Works with resident to ensure completion of daily living activities. * Crisis Management: Maintains a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with our non-coercive strategies and trauma-informed care. * Documentation: Documents information factually and objectively. * Observation, Assessment, & Monitoring: Provides safe and supportive observations, accurate assessments and effectively monitoring residents as assigned. * Escort & Transport: Escorts and transports residents to appointments, activities, etc. * Activities: Provides group and leisure activities. * Advocacy: Advocates for residents' recovery. * Build Relationships: Builds and maintains appropriate relationships and interactions with residents, families, providers, co-workers. Candidate Profile (application) must be completed in its entirety. * When applying, attach required education, certification, or licensure. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Additional Information/Requirements * This position will require night, weekend, and holiday work; including working on scheduled off duty days and various shifts. This position has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. * The incumbent in this position will work with residents who have been charged with felony offenses and may have psychiatric disorders. * The incumbent in this position will assist residents in completing oral care, bathing, and showering as well as driving them to facilities and medical appointments etc. * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. DCF Mental Health Treatment Facilities are tobacco free. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit ***************************** Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit ****************************** SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* We hire only U.S. citizens and lawfully authorized alien workers. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Job Title: Youth Development Advocate Salary: $25 per hour Hours: Up to 20 hours per week; Non-exempt Reports to: Director of Youth Development 1. JOB PURPOSE Boys & Girls Clubs of St. Lucie County takes changing the lives of youth to heart. We go above and beyond to ensure that every youth who walks through our doors has a world-class club experience that provides them with the opportunity for a GREAT FUTURE! The primary functions of the Youth Development Advocate will be assigning, monitoring, and organizing cases for social work. They will be directly involved in the lives of the youths, and provide resources and assistance. As a Youth Development Advocate, you will work with youth to help them navigate life's challenges and achieve their full potential 2. DUTIES & RESPONSIBILITIES The duties and responsibilities include, but are not limited to: · Build positive relationships with young people and their families · Provide individual and group support to young people · Develop and deliver programs and activities that promote personal and social development · Assist young people in setting and achieving goals · Advocate for young people and provide referrals to additional services when needed · Maintain accurate records of interactions with young people and families · Accessing Youth needs, and developing strategies to assist with those needs · Providing support and resources for youth; good working relationship with support networks, government resources, and community resources · Researching and referring resources such as health and childcare · Assigning social workers to respond to crises that affect youth and vulnerable or mentally unstable adults · Determining the correct course of action when helping youth, whether it be with a social worker, psychologist, or medical doctor · Creating programs and services to benefit youths and the community · Listening and providing help and advice for youth and adults · Caring for the well-being of youth and helping a wide range of youth, including people with serious illnesses, addictions, disabilities, or who have been neglected · Organizing and influencing community and policymakers to develop programs, policies, and services to assist in social work · Advocating and raising awareness on behalf of youth and the needs of the community and local services · Assisting Youth by providing a family social worker, clinical social worker, school social worker, or healthcare social worker · Collaborate with community organizations and stakeholders to provide additional resources and opportunities for young people · Consult with youth, families, schools, and/or community contacts to effectively monitor participants' progress. · Collect and maintain outcome data for project and client files. · Provide data for reports as needed. · Assist with program revision to reflect emerging community issues and current youth culture. OTHER DUTIES & RESPONSIBILITIES · Develop and implement programs to support the emotional, social, and academic growth of young people · Work with young people to identify their strengths and areas for improvement and develop individualized plans to help them achieve their goals · Provide support and guidance to youth in a safe and confidential environment · Collaborate with community organizations and schools to promote positive youth development · Conduct outreach and engage with young people to build relationships and gain trust · Monitor and evaluate program effectiveness and make recommendations for improvement · Complete any additional assignments as requested by the Vice President of Specialized Programs 3. QUALIFICATIONS BACKGROUND SCREENING · Must submit to and pass Level 2 background screening through the Florida Department of Children & Families. · Must pass pre-employment drug test Certifications · Current CPR/First Aid certification preferred. EDUCATION / EXPERIENCE · Bachelor's degree in social work, psychology, sociology, healthcare or medical and related fields required; Master's degree in social work preferred; · Previous case management work experience servicing the youth population · Licensed or certified by state board according to regulatory SKILLS/KNOWLEDGE · Treat all club members, parents/guardians, co-workers, supervisors, and people in the community with respect and dignity. · Maintain confidentiality of participants. · Team performance · Preparing cases · Child protection · Conflict management · Follow policies, procedures, and rules of the organization. · Communicate to immediate supervisor any pertinent contact from family, school, or significant others. · Must have knowledge of Microsoft software including but not limited to excel, word, etc. Travel Some travel may be required for training and/or other business purposes. 4. Working conditions Our offices, neighborhood-based clubhouses, and school-based clubs are strategically located in areas of St. Lucie County where youth need us most. Based on the organization's needs, the flexibility to work different schedules and work in different locations in St. Lucie County is required due to changing business demands. Boys & Girls Clubs of St. Lucie is an equal opportunity employer and a smoke, drug, and alcohol-free workplace. 5. PHYSICAL DEMANDS: · The usual and customary methods of performing the job's functions require the following demands: some lifting, carrying, pushing and/or pulling, stooping/kneeling, reaching with hands and arms, and finger dexterity. · This position requires extended talking, listening, sitting, walking, and standing; computer viewing, and keyboard entry. Regularly lifting up to 25 pounds. · Daily operation of personal motor vehicles relevant to carrying out job duties is required for this position. · Ability to think strategically and ability to sit for more than four hours per day. 6. Other Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Job Title: Youth Development Advocate Salary: $25 per hour Hours: Up to 20 hours per week; Non-exempt Reports to: Director of Youth Development 1. JOB PURPOSE Boys & Girls Clubs of St. Lucie County takes changing the lives of youth to heart. We go above and beyond to ensure that every youth who walks through our doors has a world-class club experience that provides them with the opportunity for a GREAT FUTURE! The primary functions of the Youth Development Advocate will be assigning, monitoring, and organizing cases for social work. They will be directly involved in the lives of the youths, and provide resources and assistance. As a Youth Development Advocate, you will work with youth to help them navigate life's challenges and achieve their full potential 2. DUTIES & RESPONSIBILITIES The duties and responsibilities include, but are not limited to: * Build positive relationships with young people and their families * Provide individual and group support to young people * Develop and deliver programs and activities that promote personal and social development * Assist young people in setting and achieving goals * Advocate for young people and provide referrals to additional services when needed * Maintain accurate records of interactions with young people and families * Accessing Youth needs, and developing strategies to assist with those needs * Providing support and resources for youth; good working relationship with support networks, government resources, and community resources * Researching and referring resources such as health and childcare * Assigning social workers to respond to crises that affect youth and vulnerable or mentally unstable adults * Determining the correct course of action when helping youth, whether it be with a social worker, psychologist, or medical doctor * Creating programs and services to benefit youths and the community * Listening and providing help and advice for youth and adults * Caring for the well-being of youth and helping a wide range of youth, including people with serious illnesses, addictions, disabilities, or who have been neglected * Organizing and influencing community and policymakers to develop programs, policies, and services to assist in social work * Advocating and raising awareness on behalf of youth and the needs of the community and local services * Assisting Youth by providing a family social worker, clinical social worker, school social worker, or healthcare social worker * Collaborate with community organizations and stakeholders to provide additional resources and opportunities for young people * Consult with youth, families, schools, and/or community contacts to effectively monitor participants' progress. * Collect and maintain outcome data for project and client files. * Provide data for reports as needed. * Assist with program revision to reflect emerging community issues and current youth culture. OTHER DUTIES & RESPONSIBILITIES * Develop and implement programs to support the emotional, social, and academic growth of young people * Work with young people to identify their strengths and areas for improvement and develop individualized plans to help them achieve their goals * Provide support and guidance to youth in a safe and confidential environment * Collaborate with community organizations and schools to promote positive youth development * Conduct outreach and engage with young people to build relationships and gain trust * Monitor and evaluate program effectiveness and make recommendations for improvement * Complete any additional assignments as requested by the Vice President of Specialized Programs 3. QUALIFICATIONS BACKGROUND SCREENING * Must submit to and pass Level 2 background screening through the Florida Department of Children & Families. * Must pass pre-employment drug test Certifications * Current CPR/First Aid certification preferred. EDUCATION / EXPERIENCE * Bachelor's degree in social work, psychology, sociology, healthcare or medical and related fields required; Master's degree in social work preferred; * Previous case management work experience servicing the youth population * Licensed or certified by state board according to regulatory SKILLS/KNOWLEDGE * Treat all club members, parents/guardians, co-workers, supervisors, and people in the community with respect and dignity. * Maintain confidentiality of participants. * Team performance * Preparing cases * Child protection * Conflict management * Follow policies, procedures, and rules of the organization. * Communicate to immediate supervisor any pertinent contact from family, school, or significant others. * Must have knowledge of Microsoft software including but not limited to excel, word, etc. Travel Some travel may be required for training and/or other business purposes. 4. Working conditions Our offices, neighborhood-based clubhouses, and school-based clubs are strategically located in areas of St. Lucie County where youth need us most. Based on the organization's needs, the flexibility to work different schedules and work in different locations in St. Lucie County is required due to changing business demands. Boys & Girls Clubs of St. Lucie is an equal opportunity employer and a smoke, drug, and alcohol-free workplace. 5. PHYSICAL DEMANDS: * The usual and customary methods of performing the job's functions require the following demands: some lifting, carrying, pushing and/or pulling, stooping/kneeling, reaching with hands and arms, and finger dexterity. * This position requires extended talking, listening, sitting, walking, and standing; computer viewing, and keyboard entry. Regularly lifting up to 25 pounds. * Daily operation of personal motor vehicles relevant to carrying out job duties is required for this position. * Ability to think strategically and ability to sit for more than four hours per day. 6. Other Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Working Title: FAMILY FINDER SPECIALIST - 60074748 Pay Plan: Career Service 60074748 Salary: 47,500 - 55,000 Total Compensation Estimator Tool Family Finder (Operations Review Specialist) Department of Children and Families Current employees will be compensated in accordance with the DCF salary policy. Qualifications: * A bachelor's degree (degree must be conferred at the time of application). * Bachelor's or master's degree in social work or related field preferred. (When applying please attach required education, certification, or licensure). * At least 2 years in child welfare, preferred in child abuse investigations. * Current/Active Child Welfare Certification credentials from the Florida Certification Board. * Must be trained and practicing Florida's Safety Practice method. * Valid Driver License; and * Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. Duties and Responsibilities This position performs advanced family finding program efforts to discover, engage, plan, make decisions, and evaluate strategies to locate relatives and fictive kin. * Conducts extensive/advanced searches, such as case mining, mobility mapping, internet searches and cold calls, to locate adult relatives and fictive kin. * Collaborate with the child protective investigator to identify and build positive connections between the child and the child's relatives and fictive kin. * Identify and build positive connections between child and the child's relatives and fictive kin. * Attends and participates in family finding group decision making which may include conducting a multidisciplinary meeting with all parties involved and prospective family members or fictive kin. * Attend Case Transfer Staffing as needed to inform Child Welfare Professionals of status of family finding efforts. * Establishes and maintains cooperative working relationships with organizations and other agencies involved with child welfare such as community-based care providers, Children's Legal Services, Guardian ad Litem, schools, clinical professionals, and other community agency resources. * Regularly reviews and identifies any changes to Florida Statutes, DCF Operational Procedures, Administrative Rule, and policies. Ensures participants are aware of changes, confidentiality, and HIPAA, and identifies potential problems related to case specifics. Knowledge, Skills, and Abilities Knowledge in Florida's Practice Model and Florida's official electronic system of record, Florida Safe Family Network (FSFN). Experience in Microsoft Office, familiar with the child welfare system, excellent written and oral communication skills, strong interpersonal skills relative to diverse populations in academic, public health, and community settings. Ability to work in a fast-paced environment with multiple competing deadlines. Analytical, decision making, and organizational skills. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: HUMAN SERVICES WORKER III - 60009900 Pay Plan: Career Service 60009900 Salary: $36,397.92 annually/$1,399.92 Total Compensation Estimator Tool Human Services Worker III Department of Children and Families Northeast Florida State Hospital Macclenny, Florida Internal Posting Evening and Night Shift positions will receive a $3.00 per hour shift differential This posting will be used to fill position vacancies in Career Service. Current employees will be compensated in accordance with the DCF salary policy. What you will do: This is work responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. As a Human Services Worker III you will treat people in a respectful manner that preserves their dignity and rights and maintain a professional caregiver relationship with people served. How you will make an impact: The incumbent is responsible for preserving the rights, safety and security of people served by observing them: * At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers: When providing ward coverage. When escorting to and from activities and appointments to ensure that they arrive safely. During meals to monitor intake and ensure that they don't choke or trade food. When a person served is placed on special observation status to address dangerous or high risk behaviors. When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise. Communicating with them: * At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns. When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns. Intervening: * To separate them from distressful stimuli and assist in resolving conflict. * To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are. * To ensure safety during medical or disaster emergencies. * To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints. Qualifications: * Must be 18 years old at time of hire. * One year of experience working in a medical, psychiatric, nursing, or childcare setting, customer service experience or in working with developmentally disabled persons, or in working in a correctional facility; OR college or vocational/technical training from an accredited institution can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for the required experience. * Valid Driver License (if required); * Ability to attend a 1 - 2-week mandatory training course that will include completion of a CPR certification. This training could be scheduled during day, weekend, and evening hours. Physical agility requirements for Direct Care Staff: * Must be able to ambulate up and down a stairwell. * Must be able to assist with evacuation of persons served during an emergency situation. * Must have normal vision and hearing, including use of corrective devices. * Must be able to work with or around cleaning chemicals and supplies. * Must be able to do repetitive movements with arms, hands, neck and head. * Must be able to demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as; CPR and MANDT Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances. Must be able to physically operate all equipment necessary to do job tasks. Must be able to lift and carry 20 pounds. Must be able to sit and/or stand for one hour without a break. Must be able to work 16 hour shifts on occasion. Must be able to remain alert while on duty. Must be able to drive an EZ Go or vehicle if job essential Knowledge, Skills, and Abilities: * Service Planning: Participates in service planning and ensures adherence to plans. * Daily Living Skills: Works with resident to ensure completion of daily living activities. * Crisis Management: Maintains a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with our non-coercive strategies and trauma-informed care. * Documentation: Documents information factually and objectively. * Observation, Assessment, & Monitoring: Provides safe and supportive observations, accurate assessments and effectively monitoring residents as assigned. * Escort & Transport: Escorts and transports residents to appointments, activities, etc. * Activities: Provides group and leisure activities. * Advocacy: Advocates for residents' recovery. * Build Relationships: Builds and maintains appropriate relationships and interactions with residents, families, providers, co-workers. Candidate Profile (application) must be completed in its entirety. * When applying, attach required education, certification, or licensure. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Additional Information/Requirements * This position will require night, weekend, and holiday work; including working on scheduled off duty days and various shifts. This position has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. * The incumbent in this position will work with residents who have been charged with felony offenses and may have psychiatric disorders. * The incumbent in this position will assist residents in completing oral care, bathing, and showering as well as driving them to facilities and medical appointments etc. * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. DCF Mental Health Treatment Facilities are tobacco free. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit ***************************** Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit ****************************** SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* We hire only U.S. citizens and lawfully authorized alien workers. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: HUMAN SERVICES WORKER II - 60009935 Pay Plan: Career Service 60009935 Salary: $35,578.92 annually/$1368.42 bi-weekly Total Compensation Estimator Tool Human Services Worker II Department of Children and Families Northeast Florida State Hospital Macclenny, Florida Open Competitive Vacancies in Civil Services Evening and Night Shift positions will receive a $3.00 per hour shift differential This posting will be used to fill Civil position vacancies in Career Service Current employees will be compensated in accordance with the DCF salary policy. What you will do: This is work responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. As a Human Services Worker II you will treat people in a respectful manner that preserves their dignity and rights and maintain a professional caregiver relationship with people served. How you will make an impact: The incumbent is responsible for preserving the rights, safety and security of people served by observing them: * At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers: When providing ward coverage. When escorting to and from activities and appointments to ensure that they arrive safely. During meals to monitor intake and ensure that they don't choke or trade food. When a person served is placed on special observation status to address dangerous or high risk behaviors. When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise. Communicating with them: * At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns. When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns. Intervening: * To separate them from distressful stimuli and assist in resolving conflict. * To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are. * To ensure safety during medical or disaster emergencies. * To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints. Qualifications: * Must be 18 years of age at time of hire. * Six months of experience working in a medical, psychiatric, nursing, or childcare setting, customer service experience or in working with developmentally disabled persons; or in working in a correctional facility OR college or vocational/technical training from an accredited institution at the rate of 15 semester, 22 quarter or 360 classroom hours; OR do you possess a current State of Florida Certified Nursing Assistant (C.N.A.) license. * Ability to attend a 1 - 2-week mandatory training course that will include completion of a CPR certification. This training could be scheduled during day, weekend, and evening hours. Special Notes: Pay: $33,579.00 annually/$1,291.50 bi-weekly. 5% Additive dependent on unit assigned Physical agility requirements for Direct Care Staff: * Must be able to ambulate up and down a stairwell. * Must be able to assist with evacuation of persons served during an emergency situation. * Must have normal vision and hearing, including use of corrective devices. * Must be able to work with or around cleaning chemicals and supplies. * Must be able to do repetitive movements with arms, hands, neck and head. * Must be able to demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as; CPR and MANDT Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances. Must be able to physically operate all equipment necessary to do job tasks. Must be able to lift and carry 20 pounds. Must be able to sit and/or stand for one hour without a break. Must be able to work 16 hour shifts on occasion. Must be able to remain alert while on duty. Must be able to drive an EZ Go or vehicle if job essential Knowledge, Skills, and Abilities: * Service Planning: Participates in service planning and ensures adherence to plans. * Daily Living Skills: Works with resident to ensure completion of daily living activities. * Crisis Management: Maintains a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with our non-coercive strategies and trauma-informed care. * Documentation: Documents information factually and objectively. * Observation, Assessment, & Monitoring: Provides safe and supportive observations, accurate assessments and effectively monitoring residents as assigned. * Escort & Transport: Escorts and transports residents to appointments, activities, etc. * Activities: Provides group and leisure activities. * Advocacy: Advocates for residents' recovery. * Build Relationships: Builds and maintains appropriate relationships and interactions with residents, families, providers, co-workers. Candidate Profile (application) must be completed in its entirety. * When applying, attach required education, certification, or licensure. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Additional Information/Requirements * This position will require night, weekend, and holiday work; including working on scheduled off duty days and various shifts. This position has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. * The incumbent in this position will work with residents who have been charged with felony offenses and may have psychiatric disorders. * The incumbent in this position will assist residents in completing oral care, bathing, and showering as well as driving them to facilities and medical appointments etc. * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. DCF Mental Health Treatment Facilities are tobacco free. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit ***************************** Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit ****************************** SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* We hire only U.S. citizens and lawfully authorized alien workers. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: FAMILY FINDER SPECIALIST - 60074753 Pay Plan: Career Service 60074753 Salary: 47,000 - 55,000 Total Compensation Estimator Tool Family Finder (Operations Review Specialist) Department of Children and Families Current employees will be compensated in accordance with the DCF salary policy. Qualifications: * A bachelor's degree (degree must be conferred at the time of application). * Bachelor's or master's degree in social work or related field preferred. (When applying please attach required education, certification, or licensure). * At least 2 years in child welfare, preferred in child abuse investigations. * Current/Active Child Welfare Certification credentials from the Florida Certification Board. * Must be trained and practicing Florida's Safety Practice method. * Valid Driver License; and * Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. Duties and Responsibilities This position performs advanced family finding program efforts to discover, engage, plan, make decisions, and evaluate strategies to locate relatives and fictive kin. * Conducts extensive/advanced searches, such as case mining, mobility mapping, internet searches and cold calls, to locate adult relatives and fictive kin. * Collaborate with the child protective investigator to identify and build positive connections between the child and the child's relatives and fictive kin. * Identify and build positive connections between child and the child's relatives and fictive kin. * Attends and participates in family finding group decision making which may include conducting a multidisciplinary meeting with all parties involved and prospective family members or fictive kin. * Attend Case Transfer Staffing as needed to inform Child Welfare Professionals of status of family finding efforts. * Establishes and maintains cooperative working relationships with organizations and other agencies involved with child welfare such as community-based care providers, Children's Legal Services, Guardian ad Litem, schools, clinical professionals, and other community agency resources. * Regularly reviews and identifies any changes to Florida Statutes, DCF Operational Procedures, Administrative Rule, and policies. Ensures participants are aware of changes, confidentiality, and HIPAA, and identifies potential problems related to case specifics. Knowledge, Skills, and Abilities Knowledge in Florida's Practice Model and Florida's official electronic system of record, Florida Safe Family Network (FSFN). Experience in Microsoft Office, familiar with the child welfare system, excellent written and oral communication skills, strong interpersonal skills relative to diverse populations in academic, public health, and community settings. Ability to work in a fast-paced environment with multiple competing deadlines. Analytical, decision making, and organizational skills. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: HUMAN SERVICES WORKER I - 60005727 Pay Plan: Career Service 60005727 Salary: $34,760.00 annually/$1336.92 bi-weekly Total Compensation Estimator Tool Human Services Worker I Department of Children and Families Florida State Hospital Chattahochee, State Open Competitive Vacancies in Forensic and Civil Services Evening and Night Shift positions will receive a $3.00 per hour shift differential. This posting will be used to fill position vacancies in Career Service. Current employees will be compensated in accordance with the DCF salary policy. What will you do: This is work responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. As a Human Services Worker you will treat people in a respectful manner that preserves their dignity and rights and maintain a professional caregiver relationship with people served. How you will make an impact: The incumbent is responsible for preserving the rights, safety and security of people served by observing them: * At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers: When providing ward coverage. When escorting to and from activities and appointments to ensure that they arrive safely. During meals to monitor intake and ensure that they don't choke or trade food. When a person served is placed on special observation status to address dangerous or high risk behaviors. When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise. Communicating with them: * At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns. When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns. Intervening: * To separate them from distressful stimuli and assist in resolving conflict. * To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are. * To ensure safety during medical or disaster emergencies. * To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints. Qualifications: * Must be 18 years of age at time of hire * Ability to attend a 1 - 2-week mandatory training course that will include completion of a CPR certification. This training could be scheduled during day, weekend, and evening hours. Physical agility requirements for Direct Care Staff: * Must be able to ambulate up and down a stairwell. * Must be able to assist with evacuation of persons served during an emergency situation. * Must have normal vision and hearing, including use of corrective devices. * Must be able to work with or around cleaning chemicals and supplies. * Must be able to do repetitive movements with arms, hands, neck and head. * Must be able to demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as; CPR and MANDT Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances. Must be able to physically operate all equipment necessary to do job tasks. Must be able to lift and carry 20 pounds. Must be able to sit and/or stand for one hour without a break. Must be able to work 16 hour shifts on occasion. Must be able to remain alert while on duty. Must be able to drive an EZ Go or vehicle if job essential Knowledge, Skills, and Abilities: * Service Planning: Participates in service planning and ensures adherence to plans. * Daily Living Skills: Works with resident to ensure completion of daily living activities. * Crisis Management: Maintains a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with our non-coercive strategies and trauma-informed care. * Documentation: Documents information factually and objectively. * Observation, Assessment, & Monitoring: Provides safe and supportive observations, accurate assessments and effectively monitoring residents as assigned. * Escort & Transport: Escorts and transports residents to appointments, activities, etc. * Activities: Provides group and leisure activities. * Advocacy: Advocates for residents' recovery. * Build Relationships: Builds and maintains appropriate relationships and interactions with residents, families, providers, co-workers. Candidate Profile (application) must be completed in its entirety. * When applying, attach required education, certification, or licensure. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Additional Information/Requirements * This position will require night, weekend, and holiday work; including working on scheduled off duty days and various shifts. This position has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. * The incumbent in this position will work with residents who have been charged with felony offenses and may have psychiatric disorders. * The incumbent in this position will assist residents in completing oral care, bathing, and showering as well as driving them to facilities and medical appointments etc. * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. DCF Mental Health Treatment Facilities are tobacco free. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit ***************************** Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit ****************************** SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* We hire only U.S. citizens and lawfully authorized alien workers. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: HUMAN SERVICES WORKER I - 60005625 Pay Plan: Career Service 60005625 Salary: $1,336.92/Bi-weekly Total Compensation Estimator Tool The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department's mission is to "work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency." FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. WORKING HOURS: 7:00am - 3:30 pm This is a highly responsible and professional position serving as Human Services Worker I within the Clinical Services Laboratory. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply. Specific Duties and Responsibilities include: This position primarily performs technical health support duties in the collection and processing of blood specimens. These include but are not limited to the following: drawing blood from persons served for Laboratory testing; using proper techniques, proper tubes and assures proper post-phlebotomy care. The Health Support Technician is required to work with minimal supervision and follows Laboratory Department, FSH, and DCF policies and procedures at all times. In addition, assists in clerical duties in the Laboratory. Performs phlebotomy procedures by: * Verifying the individual's identification. * Always using proper personal protective equipment. * Properly preparing venipuncture site. * Selecting appropriate tubes for the tests ordered, consulting reference manual when necessary. * Performing post-phlebotomy care. * Maintaining a professional and courteous demeanor at all times. * Obtaining help form other staff members when needed. Manages reference laboratory services by: * Processes and packages specimens for delivery to reference laboratories to ensure optimal specimen integrity is maintained. * Tracks inventory of laboratory supplies. * Advises Health Service worker when supplies are needed from reference laboratories and vendors as needed. Performs laboratory-related clerical duties including, but not limited to: * Maintaining logs and other documents as required by supervisor. * Cleaning and disinfecting work and laboratory counters and other surfaces daily and as required * Answering phone. The incumbent of this position is responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The incumbent is expected to treat people served in a respectful manner that preserves their dignity. The incumbent is responsible for developing and maintaining a professional caregiver relationship with people served and shall not exceed relationship boundaries by developing personal friendships, sharing personal information or exchanging personal items. The incumbent must work alternate work sites and schedules and must demonstrate physical skills to ensure optimal operation of this treatment facility. Nursing staff will provide guidance in the care and treatment of residents. The incumbent is responsible for preserving the rights, safety and security of people served by: Observing them: * At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers. * When providing ward coverage. * When escorting to and from activities and appointments to ensure that they arrive safely. * During meals to monitor intake and ensure that they don't choke or trade food. * When a person served is placed on special observation status to address dangerous or high-risk behaviors. * When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise. Communicating with them: * At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns * When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns. Intervening: * To separate them from distressful stimuli and assist in resolving conflict * To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are * To ensure safety during medical or disaster emergencies * To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints. The incumbent is responsible for supporting the health and cleanliness of people served by Assisting with or Performing: * Personal hygiene tasks such as showering, dressing, shampooing and grooming hair, brushing teeth, skin and nail care, shaving, toileting. * Laundry duties such as sorting, laundering, folding, storing. * Housekeeping tasks such as making bed, organizing bedroom and wardrobe, sweeping, mopping. * Preparing meal area before meals and cleaning area after meals. * Assessing vital signs and weight in a manner that preserves dignity. The incumbent is responsible for assessing needs and service provision by: * Completing Direct Care Assessments on people served. * Assisting with meaningful life activities including, but not limited to, mail and phone correspondence. * Encouraging people served to attend scheduled or alternative engagement activities. * Supporting treatment and psychiatric rehabilitation services by assisting with homework, skills practice, reading, etc. * Conducting Alternative Engagement Activities and providing services identified on a person's Service Implementation Plan (SIP) which may include treatment, psychiatric rehabilitative and enrichment services. * Communicating with people served to support the achievement of SIP objectives. * Serving as a personal advocate by communicating with other service team members and documenting information relative to the psychiatric rehabilitation, stabilization and recovery of people on assigned caseload. The incumbent is responsible for documenting: * Description of behavior when a person served is not experiencing distress, being escorted, eating meals, on special observation status, in the seclusion room and in restraints. * Behavior and events related to the well-being and recovery of people served. * Distressful stimuli and triggers and behaviors that may represent medication side effects. * Location of people served when checking wards, transporting and during Freedom of Movement check-in/out times. * Discovery of contraband. * Personal property, personal hygiene practices, and vital sign and weight readings. * Provision of services and information related to SIP objectives. * Responses of people served when encouraged to attend activities. * Direct Care Assessment results. * Alternative Engagement Activity participation. * Participate in training, education and quality improvement. Other duties as required and assigned. Knowledge, Skills and Abilities required for the position: * Carries out instructions as prescribed for patient rehabilitation activities. * Assists treatment personnel in carrying out prescribed treatment plans as a member of the rehabilitative therapy team. * Participates in group therapy sessions with professional staff and observes patients for changes in behavior. * Assists patients in their personal care and hygiene. * Takes temperature, pulse, and blood pressure as directed; observes patients and reports changes in their conditions. * Escorts patients to medical, psychotherapy, dental, and other appointments and accompanies forensic patients on transfers. * Bathes and feeds patients and assists them in daily hygiene activities. * Administers routine medication, bandages, and prescribed treatment under the supervision of a Registered Nurse or Physician. * Performs related work as required. Minimum Qualifications: * Must be 18 years of age at time of hire * Ability to attend a 1 to 2 week mandatory training course that will include completion of a CPR certification. This training could be scheduled during day, weekend, and evening hours. Preference will be given to applicants who have: * Certification in Phlebotomy. Physical agility requirements for Direct Care Staff: * Must be able to ambulate up and down a stairwell. * Must be able to assist with evacuation of persons served during an emergency situation. * Must have normal vision and hearing, including use of corrective devices. * Must be able to work with or around cleaning chemicals and supplies. * Must be able to do repetitive movements with arms, hands, neck and head. * Must be able to demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as: CPR and MANDT * Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances. * Must be able to physically operate all equipment necessary to do job tasks. * Must be able to lift and carry 20 pounds. * Must be able to sit and/or stand for one hour without a break. * Must be able to work 16-hour shifts on occasion. * Must be able to remain alert while on duty. * Must be able to drive an EZ Go or vehicle if job essential. Candidate Profile (application) must be completed in its entirety: * Include the supervisor names and phone numbers for all periods of employment. * Account for and explain gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of responding to qualifying questions and entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Benefits of Working for the State of Florida: * Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. * For a more complete list of benefits, visit ***************************** DCF EMPLOYMENT DISCLOSURES US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

ABOUT THE ORGANIZATION: Established in 1970, Boley Centers, Inc. is a private, non-profit organization serving individuals with mental disabilities, individuals and families who are homeless, Veterans and youth in Pinellas County. Boley Centers, Inc., a nationally recognized and accredited behavioral health care agency, has an opening for a full-time Veteran Supported Housing Specialist to provide support services to Veterans residing in the community or in a permanent housing setting. Services include placement, landlord negotiations, financial assistance, crisis intervention and basic living skills training and support in the least restrictive environment. Services are designed to promote independent living and mental health stability. BENEFITS: 10 paid holidays per year Paid Time Off Medical/Dental/Vision/Life Insurance Tuition reimbursement Continuing education, reimbursement for professional certifications, licensure and qualified supervision RESPONSIBILITIES: Provide direct/indirect assistance, guidance and instruction in tasks related to the maintenance of independent living skills. Locate potential and suitable community housing and negotiate with landlords to assure resolution of problems and disputes, promote safe and clean residences, ensuring needed repairs are reported and completed, and transport consumers as needed. Maintain regular communication and coordinate client care with team members and other service providers to ensure appropriate delivery of services. Assist with completion of paperwork for available community resources (i.e. food stamps, social security benefits, vocational rehabilitation, HUD, etc.) and develop supports and/or services as needed to promote more effective independent living. Maintain tenant files, records and other documentation in accordance with internal and/or external requirements and prepare written narratives of service plans and interventions. Assist to resolve disputes/problems, ensuring proper procedures are used regarding the handling of grievances/complaints. Make referrals to providers and communicate program services to internal and external case management and DCF personnel. Report unusual events, activities and incidents. EDUCATION AND EXPERIENCE: Bachelor's degree required. Human Services related field preferred. Education must be from an accredited school, college or university At least one year of experience working with veterans, the severely mentally ill. Community services and resources experience with property management/ tenant--landlord issues preferred. Veteran status preferred. Knowledge of counseling techniques and mental illness and a basic understanding of Veteran Administration benefits and/or recovery processes preferred. SPECIAL REQUIREMENTS: Valid Florida driver's license Must pass a Level II background check and drug screen Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use. EOE/ADA/VETERANS/DFWP