Orange Bank & Trust jobs - 65 jobs

The Corporate Governance Assistant provides administrative and organizational support to the governance team, ensuring that board and committee operations run efficiently and in compliance with legal and regulatory standards. The role is focused on the accurate and timely preparation and filing of corporate documents and filings, including but not limited to, the Securities and Exchange Commission ("SEC"), Federal Deposit Insurance Corporation ("FDIC"), Federal Reserve Board ("FRB"), New York Department of Financial Services (NYDFS), and other regulatory agencies, as determined. The position requires organization, confidentiality, and basic/growing knowledge in corporate law, compliance, and executive/board-level coordination. Essential Duties and Job Responsibilities: Assist the CGO and the CFO, as needed, in the following areas: * Board & Committee Support * Schedule and coordinate board, committee, and management committee meetings * Prepare agendas, distribute meeting materials, and take minutes * Ensure draft minutes are prepared timely for CGO and CFO review prior to publication * Maintain accurate records of decisions and actions * Governance Documentation * Assist in drafting and updating governance policies and procedures, as requested * Maintain and update corporate records, bylaws, charters, and compliance documents * Track regulatory filings and deadlines * Stockholder Liaison * Assist in the facilitation and communication between board members, senior management, and shareholders * Ensure SEC filings for company officers are filed timely and appropriately * Manage stockholder information for timely distribution of reports and manage transfer agent activity * Support reporting and analysis for additional departments, including Investor Relations, Accounting, Department Leaders, and other internal groups. * Work with Transfer Agent and Accounting Department for accurate recordkeeping and proper disclosures * Communicate with regulators, or stock exchange, as needed * Respond to governance-related inquiries and requests * Compliance & Reporting * Support internal audits and compliance reviews, as requested * Help prepare governance reports for senior leadership and regulatory bodies * Update Corporate Governance policies and develop knowledge base to ensure compliance with CG requirements, including SEC * Other responsibilities * As directed by the CGO or CFO, coordinate various management or board related activities * Any other duties as determined by management EXPERIENCE, CERTIFICATION, EXPERIENCE: Preferred: * 1-3 years of experience in corporate governance, legal support, or executive support * Understanding of corporate structure and governance principles with strong desire for continued development * Familiarity with regulatory framework (SEC, SOX, ESG) is a plus * Ability to manage multiple priorities and tight deadlines * Professional demeanor and proactive mindset * Excellent written and verbal communication skills * High attention to details and confidentiality * Some experience working with senior management and/or board is a plus KNOWLEDGE, SKILLS, ABILITIES: * High energy level and strong work ethic to meet the demands of a fast paced, goal driven environment; results orientation, which includes meeting commitments, performance metrics, and targeted and required deadlines. * Self-motivated with the ability to work without supervision. * Ability to work under time constraints and manage multiple resources, priorities and projects. * Demonstrated proficiency in computer applications, such as Microsoft Office software products, with an emphasis on spreadsheet, word processing and database software Preferred Qualifications: WORK ENVIRONMENT: * Working Conditions: Office setting * Equipment Operations: General office equipment PHYSICAL DEMANDS: * Must be able to lift a minimum of 20 pounds. Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities.

The Trust Coordinator is responsible for administrative support for Account Managers/Trust Officers, maintaining all account files for compliance and audit and a variety of administrative and clerical support duties. Essential Functions * Follow established and defined policies and procedures requiring sound reasoning, judgment and initiative * Coordinate account documentation, including establishing, maintaining, and closing accounts on the trust accounting system * Coordinate documentation and communication with Trust Operations * Verify and/or process transactions, as directed * Initiate specific transactions , as directed * Identify/resolve daily account/administrative issues * Assist with special projects, seminars, and special events * Ensure total document and data integrity * Organize and file correspondence and documentation * Manage personal workload/workflow * Originate and type correspondence/documentation * Answer the telephone * Identify and resolve customer/operational issues * Assist customers, as needed * Partner with Trust personnel and operational staff * Generate customer documents and agreements, as directed * Input new account system information * Monitor overdrafts and excess cash balances in Trust Accounts * Monitor the timely processing of transfers when opening/closing accounts * Process distributions requests and bill payments for clients, as directed * Check previous days operational transactions * Monitor receipt of new account assets and money * Monitor receipt of closing account assets and money * Update current client system information to operations * Deposit/post all transactions * Provide assistance/training to other personnel * Contribute to various committees (as requested) * Perform Committee Secretary duties (as assigned) * Monitor and reconcile daily balance sheets, including those that come from outside record keepers * Coordinate and monitor all incoming rollovers into designated plan * Provide administrative support for all Account Managers/Trust Officers * Assist with audits and special projects as needed * Recommend improvements to procedures * Provide appropriate customer service levels * Minimizing departmental non-payroll costs * Maximize technology tools available * Ensure accuracy of financial data * Communicate problems or areas requiring attention to manager Additional Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education High School Diplomaor equivalent Preferred Work Experience 3 - 5 yearscustomer service experience and Trust experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Ability to work with PC's, word processing and spreadsheets Skill in telephone etiquette Clerical aptitude The pay range for this position is generally $21.60 - $24.50 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The Middle Market Relationship Manager III is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meet their financial objectives and needs while establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The Middle Market Relationship Manager III is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team. Essential Functions Develop and expand existing commercial banking relationships Actively prospect and successfully bring in new relationships to Northwest Engage with the various product partners on a regular basis to discuss cross-selling opportunities and referrals to expand and deepen client relationships Meet or exceed budgeted goals Actively participate in community and professional networking events Develop meaningful "Centers of Influence" relationships Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest Manage a commercial loan portfolio of both credit and non-credit clients Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis Ensure non-credit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate As required, collect on delinquent accounts Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management Complete loan closings in partnership with Portfolio Management & the Loan Closers Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management Participate in continued sales, product and credit training Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education and Experience preferred Bachelor's degree in business, accounting, finance or related degree 6 - 8 years of account relationship management experience 6 - 8 years of experience consistently delivering strong sales performance Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products Strong negotiating skills in terms, loan structure, and pricing Knowledge and understanding of risk management Excellent verbal, written, and interpersonal communication skills Ability to multitask and effectively prioritize responsibilities The pay range for this position is generally $170,000 - 190,000 annually. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-EK1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

As a Loan Support Specialist within the Contact Center, you will be part of team of exceptional customer service professionals that are dedicated to providing exceptional service our customers. As a trusted support partner, the specialist will provide support to internal/external customers with regards to all retail loan products (mortgage. equity, consumer, indirect and credit card). This position works to achieve monthly call quality performance while educating clients on products and services. This position is eligible for a shift differential. Essential Functions: * Provide support to internal and external customers with a broad range of loan support questions and issues. These interactions may occur across multiple delivery channels. * Embody a strong client experience culture, ensuring that you deliver exceptional service in each and every interaction. * Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards, and designated performance targets. * Resolve complex customer service issues, provide recommendations on appropriate solutions while utilizing a first call/contact resolution approach. * Support new employee training as a coach/mentor to newly hired team members. * Maintain strong levels of attention to detail while completing assigned tasks. * Work extended hours and weekends on a rotating basis to provide support to internal and external customers. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Knowledge. Skills, & Abilities: * Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Working * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Working * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma, Associate's Degree, or equivalent preferred Work Experience: 2-3 Years Internal/External customer service experience preferred 2-3 Years Bank or financial services experience preferred The pay range for this position is generally $16.00 to $17.50 per hour. Shift differentials are provided for hours worked outside of standard office operations. Actual pay is based on variousfactorsincluding but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-EB1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

LNB has a Part-Time opening for a Custodian in our Penn Yan Branch. The hours for this position occur after normal business hours and will average 15 hours a week. This position will be responsible for performing a variety of duties relating to the cleanliness and maintenance of the Bank's buildings, grounds, and equipment. Duties include but are not limited to sweeping, mopping, and vacuuming floors; cleaning restrooms and trash removal. Skills needed for this position include basic reading, writing, and math skills; ability to bend, stoop, sit, stand, reach, and lift objects weighing up to 50 pounds, visual and auditory skills; valid driver's license. Qualified candidates will possess a high school diploma or equivalent. Candidates must be able to successfully pass a background check, including criminal history. The pay range for this position is $18.00 to $25.00 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

The Senior IT Auditor performs specialized auditing tasks related to the bank's IT function. This includes thorough and efficient planning, testing, reporting, and follow up on audit results. The role is primarily engaged with audits of IT general controls and infrastructure, but could involve elements of cybersecurity, data governance, payments, business resiliency, project governance etc. This position is guided by general instruction and a limited amount of supervision, and the candidate demonstrates a fair level of autonomy and ability to exercise independent judgement. Essential Functions: * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment * Work collaboratively with audit teams to execute IT and integrated audits * Conduct planning activities to identify significant risks, determine audit scope, and develop appropriate risk-based audit procedures * Be familiar with Northwest documentation/processes/procedures, and research/interpret relevance of specific regulations/current literature to audit work * Interview key personnel to assess business processes and the strength of their control environments * Collect and analyze necessary data for audits, evaluate information, and draw logical conclusions * Prepare clear, detailed audit documentation evidencing the results of actual testing procedures in accordance with departmental standards and the Institute of Internal Auditors (IIA) * Identify meaningful value-added recommendations for management to improve the adequacy, effectiveness, and efficiency of controls and related processes * Summarize and present audit results/findings to business unit management and audit management * Lead meetings involving various levels of management to effectively communicate audit status, align on significant audit issues, and recommended corrective actions * Prepare audit reports, including clearly written, concise audit observations that effectively communicate identified issues and their related corrective actions to stakeholders * Evaluate adequacy of the corrective action taken to improve deficient conditions * Meet departmental continuing education requirements Qualifications: * Bachelor's Degree in Computer Science, Information Systems, IT or Business-Related preferred * CISA, CISSP, CIA or other related certification preferred * 3 - 5 years IT audit, compliance, information security, risk, or governance-related experience required * 3 - 5 years Financial services/banking-related experience preferred * Technical knowledge of IT governance and compliance frameworks (e.g., COBIT, NIST, FFIEC CAT, FFIEC IT Handbook) * Proven analytical skills and ability to interpret data and statistics, * Knowledge of bank technology systems/data analysis tools/audit management software The pay range for this position is generally $85,000-$95,000 per year. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Title: Business Banker - Westchester Department: Branch Operations FLSA Status: Non-Exempt Reports to: Branch Manager, Assistant Branch Manager, Business Banker II Westchester, NY Salary Range: $20.00 - $26.00/hour depending on experience General Summary : The Business Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Business Banker also is required to be fully knowledgeable and skilled in the areas of new account desk, teller, and safe deposit. Essential Duties and Job Responsibilities: Provides support to all assigned areas of branch operations where service or assistance is needed, including platform area, teller line, and safe deposit. Assist consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation. Assist management with business calls and budget goals. Prepare for audits. Perform regular daily, weekly and monthly customer service duties. Handle large sums of cash accurately and efficiently. Maintain Cash Limits. To achieve and maintain customer satisfaction through excellence in service delivery, follow up and problem resolution. Alternate opening and closing branch with management. Mentor and train new Business Bankers. Assist teller staff when needed including and not limited to finding differences. Maintains a working knowledge of the complete line of products and services offered. Takes responsibility to keep up to date and request assistance for further development needs. Perform all other duties assigned by management. OTHER RESPONSIBILITIES EDUCATION, CERTIFICATION, EXPERIENCE: Education: Required: High School Diploma or GED Preferred: Associates Degree Experience: Required: 2 Years Banking Experience and 1 Year Sales Experience. Preferred: 3 Years Banking Experience and 2 Year Sales Experience. KNOWLEDGE, SKILLS, ABILITIES: Required: Needs the ability to maintain a positive and professional attitude at all times. Accurately count currency, friendly and outgoing personality, good customer service skills. Good decision making skills. Must be able to make quick informed decisions and seek assistance when needed. Must be a team player and work well with co-workers and management. Must have the ability to work with minimal supervision. This position has a high level of confidentiality. This position has access to customer's financial information, accounts, security procedures and closing procedures. High levels of internal & external contact with the public and departments Preferred: This position also requires organization, the ability to work at a fast pace and perform multi-tasks, the knowledge of the bank policies and procedures for the teller line & customer service, and good judgment skills. An ability to handle change, stress and the pressures of daily activity when multi-tasking and working at a fast pace. WORK ENVIRONMENT: Position is performed in a branch setting with some external business conduct. Equipment Operations: Network System, Computer (various software programs), adding machine, office equipment. PHYSICAL DEMANDS : Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Orange Bank & Trust Company is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact Human Resources at ************.

Start Your Career Where Support Meets Opportunity Looking for more than just a job? At our Contact Center, you'll find a community that invests in you . With 4-6 weeks of personalized training, hands-on support from experienced leaders, and a team that's always got your back, you'll be set up for success from day one. Our ergonomic, wellness-focused workspaces help you feel your best-so you can do your best. And with most of our Supervisors starting in this very role, your future here is full of possibility. Thank you for your interest in employment at Northwest Bank! Submitting an application to this job posting allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants should also directly apply to any current open positions of interest to ensure consideration. Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. Contact Center Specialists works to achieve monthly call quality performance while educating clients on products and services. Northwest Bank's Contact Center is open Monday through Friday 8:00 AM - 8:00 PM and Saturday 9:00 AM - 1:00 PM and is closed regular bank holidays. You can expect to work evening shifts and Saturday hours on a rotating basis. Contact Center Specialists are eligible for a shift differential for hours worked after 5:00 PM. ESSENTIAL FUNCTIONS: Meet productivity standards and complete work in a timely manner Ensure compliance with scheduling requirements and attendance standards Maintain client and Northwest confidentiality Meet service level standards Achieve Contact Center performance standards Serve as a Contact Center orientation trainer Identify and resolve customer problems in an efficient manner Gather and analyze information skillfully and develop alternative solutions Manage difficult or emotional customer situations Respond promptly to customer needs Respond to requests and meet commitments Speak clearly and persuasively in positive or negative situations Educate clients on the benefits of Northwest products and services Approach others in a tactful manner and reacting well under pressure Demonstrate accuracy and thoroughness Look for ways to improve and promote quality Demonstrate excellent listening and interpretative skills Demonstrate the ability to establish collaborative customer relationships in a fast paced environment Aim to resolve customer inquiries utilizing a First Call Resolution approach Appropriate use of established call policies and procedures and scripts Provide support of Northwest technical products and services Ability to troubleshoot online access issues Make all outbound calls as delivered and instructed in an efficient manner Document results as instructed Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment KNOWLEDGE, SKILLS, AND ABILITIES: Ability to establish effective working relationships among team members and participate in solving problems and making decisions Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Knowledge of Northwest products and services Knowledge of computer, mobile app and bill pay systems Knowledge and proficiency of debit and credit card systems Knowledge of Northwest's automated system QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma or Equivalent preferred Associate Degree in Related Subject preferred Work Experience: Customer Service Experience preferred Good Technological Background preferred COMPENSATION: The pay range for this position is generally $16.50 to $18.50 per hour. Shift differentials are provided for hours worked outside of standard office operations. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-EB1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Software Engineer Intern provides analytical and tier 2 technical support for business applications, creates and maintains documentation related to application support and implementation, and maintains application reliability by working to identify systemic issues through root cause analysis. ESSENTIAL FUNCTIONS: • Under direct supervision, support, install, troubleshoot, maintain and manage applications. • Test, implement, document, and maintain support FAQ's and solutions. • Triage support incidents and escalates high priority events to the appropriate groups. • Perform ongoing monitoring and health checks for applications. • Create automation solutions for support and maintenance tasks and activities. • Support and maintain applications and solutions using Visual Studio, .NET platform, SQL server, C#, or other equivalent languages/tools • Support and maintain solutions built on Microsoft SharePoint and Office 365. • Support and maintain enterprise content management solutions e.g. Fiserv Nautilus. • Support and maintain web applications using ASP.NET, JavaScript, HTML, CSS and other web technologies. • Support ETL solutions using SQL Server Integration Services (SSIS), SQL Server and other languages/tools. • Create and maintain architecture diagrams, design diagrams and data flow diagrams using Microsoft Visio or other equivalent tools. • Work with internal customers to assess business needs and works with a team to find solutions. • Create and maintain application documentation. • Analyze and improve the efficiency of various systems and services. • Help to define, record and execute application disaster recovery plans and procedures. • Work closely with tier 1 technical support teams and works as part of the tier 2 support team to ensure team is meeting the business' expectations. • Follow through to ensure each problem is resolved according to the established SLAs. • Work collaboratively with business users and other application development groups. • Complete and develop a working application that will be used by App Dev or NWB. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Preferably a Junior or Senior in college. We are looking for undergraduate students, specifically junior and seniors. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

General Summary: Develop, originate, manage and underwrite commercial & industrial loans & commercial real estate loans in excess of $1,000,000.00 which meets established lending requirements and provide maximum profitability to the Bank with a minimum of risk. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES: Interview loan applicants and collects and analyzes financial data to determine the general creditworthiness and appropriateness of the loan request. Establish and negotiate the terms under which credit will be extended including loan pricing, structure, repayments terms and collateral requirements that are consistent with the Bank's policies. Meet established loan production goals as well as deposit and fee income goals. Participate in community activities to increase the Bank's visibility and to enhance new business opportunities. Develop analysis and Credit Memorandums for presentation and approval of loan requests. Monitor loan portfolio for repayments, and take necessary actions for the collection of past due accounts, as well as the annual collection of financial information and annual reviews. Periodically visit with Borrowers, performing site visits and to promote good customer relations. Participate in sales meetings and blitzes. Cross sell Bank products and services. EDUCATION, CERTIFICATION, EXPERIENCE: Bachelor's Degree in Business/Economics/Accounting of finance or equivalent work experience. 5-10 years of Commercial Lending experience required. KNOWLEDGE, SKILLS, ABILITIES : Accounting and financial skills Strong analytical skills Strong banking and legal knowledge Advanced understanding of commercial loan documentation Strong personal computer skills Strong interpersonal skills WORK ENVIRONMENT : Non-confined office type setting in which he or she is free to move about at will. The position includes driving a bank or personal owned vehicle approximately 50-75% of the time which I includes exposure to the outside weather elements and moving mechanical parts. PHYSICAL DEMANDS : The ability to lift 25 pounds. Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities.

The primary focus will be to support multiple lenders with management of their portfolios and other department related assigned functions. This will include site visits, collection of all required financial information, the preparation of short-term extensions, modifications and underwriting for new requests. Essential Duties and Job Responsibilities: Review/approve all financial information request letters prior to mailing to customer to ensure request is accurate and timely. Manage financial information collection process. Manage site inspection process. Review/manage pending loan maturities 90 days prior to maturity date to ensure there are no administrative past dues and to eliminate last-minute extensions. Correspond with loan officer and customer to take inventory on financials and determine whether all information for expiring loans is collected. Then follow everything under bullet #4. Collect/review all required financial data prior to submission to Credit, pre-closing and post-closing. Spread all business returns, financial statements, personal tax returns, personal financial statements and rent rolls. Run all Lexis Nexis and Experian credit reports. UCC Searches. OFAC & DNBI. Complete all HMDA forms. Lender portion of loan presentations. File all documents, create new files all housed in Abrigo and remove staging docs Assist in managing Credit file documents to ensure all appropriate information is updated and maintained, such as credit memos, financials, correspondence, etc.., and all outdated information is removed. Identify/address credit weaknesses/deficiencies, including non-compliance with financial covenants and bring to attention of loan officer & credit Interfacing with loan review, regulators and/or auditor as required, including follow up on cited loans when requested Handle special projects as assigned. Assist Team Leader, Commercial Loan Officers as needed with client interaction, etc. Prepare adverse action letters for customers. Assist/mentor new portfolio management trainees as needed. Customer calls with assigned loan officers. Review of loan documents prepared in-house or by bank counsel to verify compliance with original credit approval. Cross train on other department functions to be able to provide support if needed. Perform all duties and projects as assigned by management. EDUCATION, CERTIFICATION, EXPERIENCE: Education Required: Bachelor's Degree required in Accounting, Finance, Business, or Economics. Preferred: MBA or equivalent a plus. Experience Required: Three (3) to five (5) years of experience working as a Commercial Loan Portfolio Manager Preferred: 5 Years' Banking Experience preferre KNOWLEDGE, SKILLS, ABILITIES: Role-Based Competencies: Must be a self-starter with initiative. Exceptional customer service ability. Excellent verbal and written communication skills. Excellent problem-solving and analytical ability. Represent bank in professional and friendly manner. Must have strong interpersonal skills. Must be proficient in Microsoft Office software and be able to quickly master the Bank's operating system. Leadership- This position requires someone with strong communication and leadership skills. Need the ability to maintain a positive demeanor, handle difficult situations and have an open mind. Needs to be able to handle change and pressure. Needs to coach, cross train and motivate employees. Needs the ability to assist customers and employees in a professional manner. Confidentiality - This position requires a high level of confidentiality. This position has access to customers' financial information and personal information, employee records, and security and closing procedures. Communication- This position has a high level of contact with the public and departments. This position also interacts with a large number of internal and external contacts. Must be able to communicate effectively with vendors as needed. Multitasking/Sound Judgment- Needs the ability to multitask, quick and accurate decisions and be organized. Decisions need to be made in the best interest of the bank while mitigating any risk or loss. Must be able to handle various processes at the same time, i.e.: taking customer calls while processing daily work or working on projects. Computer Skills/Technology- This position requires a high volume of computer usage, including core systems, vendor sites, new product testing, etc. Should be familiar with copier/scanner/shredder equipment. WORK ENVIRONMENT: Flexibility to work additional hours including nights, weekends and holidays, as required. Typically, the noise level in the work environment is low to moderate. Will have high volume of interactions in person and over the telephone. Fast-paced environment. May experience occasional job stress in response to job demands. There are no significant hazardous conditions. PHYSICAL DEMANDS : Frequently required to sit for prolonged periods of time. Frequently required to talk and hear. Normal range of vision and hearing abilities required. Mobility required greeting and assisting employees and visitors. Frequently required to skillfully operate a computer, telephone and other standard office equipment. Occasionally travel outside of work location to attend meetings and training programs. Occasionally lift and/or move up to 20 pounds. Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities.

Mortgage Specialist The Lyons National Bank, a growth oriented community bank that focuses on the communities it serves, is currently seeking an extremely self-motivated and responsible sales driven professional with a passion for excellent customer service to deliver to our expanding customer base in the Farmington Market. The successful candidate must possess proficient interpersonal relations, communicative and sales skills; a thorough knowledge of current mortgage lending regulations. Responsibilities include interviewing customers applying for residential mortgage loans and home equities; explain the advantages and disadvantages of different products, available and financing options; obtain pertinent financial and loan information from the customer; analyze the customer's financial status and review with the customer the products that best fit their needs and recommend the same. Qualified candidates will possess a National Mortgage License Service number, with a minimum of five years related experience. The initial pay range for the first six months to one year in this position ranges from $60,000 to $100,000 annually, depending on experience and qualifications. After the initial timeframe, the compensation will be adjusted to a combination of base pay plus commissions. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 315 - 325 - 4543 or email at **********************.

The Contact Center Fraud Analyst is part of a dedicated team tasked with providing support to customers who are impacted by a fraud event. Within this role the analyst is responsible for investigating various fraud events that are escalated to the group from various business partners. Throughout their investigation they are tasked with accurately reporting and dispositioning, alerts and cases based on the type of fraud event. The fraud team is also responsible for monitoring fraud alerts through early detection, and other alert tools. During their investigation it is expected that the analyst substantiates investigative findings with statements and items of evidence, and referring fraudulent activity to federal, state and local law enforcement agencies for prosecution This individual may represent Northwest at trial. Essential Functions * Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards , and designated performance targets * Supporting various fraud related activities, including investigating and resolving reported external frauds, monitoring the fraud detection system, coordinating fraud alerts * Support fraud intake process ensuring that all operational steps are taken to further protect the customer and the institution from losses. Understand, and recognize fraud indicators on accounts, and take appropriate actions to reduce risk and loss exposer * Identify education opportunities and leverage industry resources, to stay current on fraud trends * Administer the fraud case management system, substantiating investigative findings with statements and items of evidence * Reporting findings to leadership * Referring fraudulent activity to federal, state and local law enforcement agencies for prosecution * Conduct interviews as needed depending on the investigation * Consult on issues of fraud, suspicious activity and security * Assist bank security as needed for related cases * Prepare and analyze department reports * Maintain strong levels of attention to detail while completing assigned tasks * Appropriately assess risk when business decisions are made, and escalate as needed * Ensure that customers issues are fully documented and that steps are followed on any additional actions that may be needed Additional Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties as assigned Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Associate's Degree or equivalent or Bachelor's Degree or equivalent Work Experience 2 - 3 years Bank or fraud related experience Less than 1 year Balancing Fraud prevention with maintaining a positive customer transactional experience 2 - 6 years Retail or Branch Banking experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of regulatory and compliance standards. Ability to understand account histories and transactions Knowledge of check cashing laws Data Analysis, reviewing and understanding data sets to identify suspicious activities and trends Knowledge of bank regulations surrounding fraud knowledge of Microsoft office products - including Word, Excel, Powerpoint and Outlook The pay range for this position is generally $23-$26 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional benefits are also available. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Teller open in our new Rushville Branch. If you are a Confident individual who exemplifies an Enthusiastic Personality with a Passion to provide Superior Customer Service, why not consider joining our team at LNB. LNB is a growth oriented community bank who is committed to building strong customer relationships in providing quality products and exceptional service. The Teller position requires a high school diploma or equivalent and preferably three to six months related experience. This position is responsible for performing a variety of duties to support the paying and receiving functions of the branch office; such as accepting deposits, cashing checks within approved authority and operating policy, and selling cashier checks, money orders, and certified checks. The pay range for this position is $16.50 - $18.50 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

The Loan Servicing Coordinator II is responsible for daily life of loan servicing for all small business and commercial loans and occasionally serve as a back-up in absence of the Small Business Loan Operations Management team. This individual will use the ability to manage time and meet deadlines under pressure, while maintaining the highest level of customer service. Essential Functions Complete new loan set-up, funding, and post-closing review Post loan transactions for all product types Perform loan maintenance in the core system as needed or directed Complete work to meet the established service level agreements and benchmarks Prepare and process payoff quotes and payoff transactions Respond to customer inquiries with exemplary customer service in the established service agreement Process loan modifications Review and quality check ARM Rate Notice Report; adjustments to be made when necessary and correspondence sent to borrower Monitor and reconcile reports as they apply to Small Business and Commercial Loans and perform follow up as necessary with internal and external business partners Perform all post-closing servicing functions and tracking for Small Business Administration (SBA) guaranteed loans Ensure total document and data integrity attributes to comply with CECL data points Train new hires to ensure consistency and standardization in servicing small business and commercial loans Responsible for reconciliation of General Ledger accounts and daily balancing Monitor collateral records Ensure accurate lien position, including recording and releasing collateral within the established timeframe, escalating concerns to management Prepare applicable release documents as needed Establish and maintain loan collateral records in the core system Process loan Line of Credit Renewals Process the paid commercial loan report Responsible for daily balancing and assisting with the reconciliation of General Ledger accounts Process all UCC continuations Provide support for testing new products and services Manage and distribute all servicing workflows and services Gather Audit data requested by management Validate year end reporting Provide back-up support to Collateral and Origination areas Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Qualifications High School Diploma High School Diploma or equivalent preferred Or Associate's Degree Related field 3 - 5 years Customer Service experience 5 - 6 years Commercial or Small Business Loan experience preferred Knowledge of commercial and small business loan products, credit policy, compliance and interpretation of legal and regulatory issues Knowledge of loan documentation including the ability to read, interpret and make judgements from the documentation Knowledge of appropriate loan servicing support systems Ability to work on multiple tasks without compromising quality Ability to look for ways to help customers without introducing risk to the bank properly Efficient communication, time management and organizational skills Excellent written and verbal communication skills, including an ability to collaborate on solutions and provide feedback Ability to assume leadership responsibilities The pay range for this position is generally $20-$26 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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Trust Officer is an experienced professional who is responsible for the management and administration and of an assigned book of accounts, with a focus on Special Needs Trusts. For fiduciary accounts, Officer must work with counsel and tax accountant(s) to coordinate administration, meet tax-reporting deadlines, and oversee all trust administrative functions. In all cases, the Trust Officer is the lead relationship officer and primary contact between Bank and interested parties/account-owners/co-fiduciaries. Develop new current and future appointments based on referrals from OBT & HVIA colleagues and COI network. Essential Duties and Job Responsibilities: Knowledgably manages a book of accounts and performs day-to-day administrative duties associated with their accounts under their watch. Demonstrate a high level of fiduciary knowledge through sound decisions and accurate administration. If applicable, oversee a Trust Administrator in performance of day-to-day administrative activities. Works actively and collaboratively with attorneys, accountants, beneficiaries and co-fiduciaries in the administration of Trusts/Estates abiding by the terms governing legal instruments and Court Orders to mitigate fiduciary risk. Reviews and discusses discretionary payment requests with Trust beneficiaries and Co-Fiduciaries in accordance with the terms and standards in the governing legal instruments. Provide evaluation and recommendation for the discretionary action and obtain the appropriate approval or non-approval of the same. Reviews all assigned accounts once per calendar year as per assigned Trust Administrative Committee (TAC) schedule and complete the review on the Fitek portal for presentation at the monthly TAC meeting. Cultivates and manages new business referrals received from Bank colleagues and area-professionals. Record activities in SalesForce. Regularly engages in new business activities as directed by Trust Services Director or Department Manager to meet annual business development and calling goals. Records activities in SalesForce. Proactively communicates and meets with existing clients on a regular basis to continuously evaluate their needs and deliver high quality service. Records all meetings and contacts of substance in SalesForce. Continues to build and grow their own Centers of Influence (COI) network. As a part of the Trust Division's new business development activities, serves as its representative in the market, including attendance at community events, seminars and professional networking events. Maintains awareness of products and services offered by the Trust Division, the Bank and HVIA. Makes presentations to Bank staff, clients and professional advisors, as required. Monitors real estate held in fiduciary accounts, verifying that taxes are paid, insurance is in place and minimizing risks associated with such assets. In responsible charge of engineering site inspections, coordinating appraisals, and “phase-one” engineering evaluations. Performs other duties as assigned. Remains current with fiduciary knowledge through attendance at seminars, schools and written publications Education, Certification and Experience Bachelor Degree or higher 5 to 10 years of experience as a Trust Officer or a practicing attorney preferred. Certified Trust Fiduciary Advisor (CTFA) is desired but not required. Bi-Lingual, Spanish speaking preferred. Knowledge, Skills, Abilities : Strong decision-making ability Ability to pay attention to details Strong working knowledge of investment management Ability to build relationships with clients and COIs Strong analytical skills Work Environment Professional office PHYSICAL DEMANDS : Frequently required to sit for prolonged periods. Normal range of vision, speech and hearing abilities required. Mobility required for greeting and assisting clients, prospective clients and COIs. Skillfully operate a computer, telephone and other standard office equipment. Travel to Bank, client, prospective client and COI locations. Occasionally lift and/or move up to 20 pounds Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities.

Title: Business Banker - Westchester Department: Branch Operations FLSA Status: Non-Exempt Reports to: Branch Manager, Assistant Branch Manager, Business Banker II Westchester, NY Salary Range: $20.00 - $26.00/hour depending on experience General Summary: The Business Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Business Banker also is required to be fully knowledgeable and skilled in the areas of new account desk, teller, and safe deposit. Essential Duties and Job Responsibilities: * Provides support to all assigned areas of branch operations where service or assistance is needed, including platform area, teller line, and safe deposit. * Assist consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques. * Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation. * Assist management with business calls and budget goals. * Prepare for audits. * Perform regular daily, weekly and monthly customer service duties. * Handle large sums of cash accurately and efficiently. Maintain Cash Limits. * To achieve and maintain customer satisfaction through excellence in service delivery, follow up and problem resolution. * Alternate opening and closing branch with management. * Mentor and train new Business Bankers. * Assist teller staff when needed including and not limited to finding differences. * Maintains a working knowledge of the complete line of products and services offered. Takes responsibility to keep up to date and request assistance for further development needs. * Perform all other duties assigned by management. OTHER RESPONSIBILITIES EDUCATION, CERTIFICATION, EXPERIENCE: Education: Required: High School Diploma or GED Preferred: Associates Degree Experience: Required: 2 Years Banking Experience and 1 Year Sales Experience. Preferred: 3 Years Banking Experience and 2 Year Sales Experience. KNOWLEDGE, SKILLS, ABILITIES: * Required: Needs the ability to maintain a positive and professional attitude at all times. Accurately count currency, friendly and outgoing personality, good customer service skills. Good decision making skills. Must be able to make quick informed decisions and seek assistance when needed. Must be a team player and work well with co-workers and management. Must have the ability to work with minimal supervision. This position has a high level of confidentiality. This position has access to customer's financial information, accounts, security procedures and closing procedures. High levels of internal & external contact with the public and departments * Preferred: This position also requires organization, the ability to work at a fast pace and perform multi-tasks, the knowledge of the bank policies and procedures for the teller line & customer service, and good judgment skills. An ability to handle change, stress and the pressures of daily activity when multi-tasking and working at a fast pace. WORK ENVIRONMENT: Position is performed in a branch setting with some external business conduct. Equipment Operations: Network System, Computer (various software programs), adding machine, office equipment. PHYSICAL DEMANDS: Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Orange Bank & Trust Company is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact Human Resources at ************.

Title: Business Banker Floater Department: Branch Operations FLSA Status: Non-Exempt Reports to: Branch Manager, Assistant Branch Manager, Business Banker Supervisor The Business Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; handles all teller transactional activity, processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Business Banker also is required to be fully knowledgeable and skilled in the areas of new account desk, teller, and safe deposit. The Business Banker Floater is responsible for floating to all of our locations as needed, primarily in Westchester and the Bronx, but occasionally Orange County as well. Essential Duties and Job Responsibilities: Provides support to all assigned areas of branch operations where service or assistance is needed, including platform area, teller line, and safe deposit. Perform regular daily, weekly and monthly customer service duties. Maintain a cash drawer to process client transactions. Handle large sums of cash accurately and efficiently. Maintain Cash Limits. Perform all phases of teller work. To achieve and maintain customer satisfaction through excellence in service delivery, follow up and problem resolution. Assist consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation. Assist management with business phone calls and client outreach as necessary to achieve budget goals. Prepare for audits. Alternate opening and closing branch with management. Maintains a working knowledge of the complete line of products and services offered. Takes responsibility to keep up to date and request assistance for further development needs. Assisting with any training or mentoring of the business banking staff as required. Travel to all branches, as required, within the assigned area. Travel to locations outside of your area may be required from time to time. (Orange County, Rockland County, Westchester County, Bronx) Perform all other duties assigned by management. EDUCATION, CERTIFICATION, EXPERIENCE: Education: Required: High School Diploma or GED Preferred: Associates Degree Experience: Required: Must have a minimum of 1 year experience working in a branch as a Teller / Universal Banker. Cash Handling Experience and 1 Year Customer Service Experience Preferred: 2 Years Banking Experience and 1 Year Sales Experience. KNOWLEDGE, SKILLS, ABILITIES: Required: Needs the ability to maintain a positive and professional attitude at all times. Accurately count currency, friendly and outgoing personality, good customer service skills. Good decision making skills. Must be able to make quick informed decisions and seek assistance when needed. Must be a team player and work well with co-workers and management. Must have the ability to work with minimal supervision. This position has a high level of confidentiality. This position has access to customer's financial information, accounts, security procedures and closing procedures. High levels of internal & external contact with the public and departments Preferred: This position also requires organization, the ability to work at a fast pace and perform multi-tasks, the knowledge of the bank policies and procedures for the teller line & customer service, and good judgment skills. An ability to handle change, stress and the pressures of daily activity when multi-tasking and working at a fast pace. WORK ENVIRONMENT: Position is performed in a branch setting with some external business conduct. Equipment Operations: Network System, Computer (various software programs), adding machine, office equipment. Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities.