Nutrition Ambassador
Los Angeles, CA jobs
Under indirect supervision performs a variety of tasks to ensure high patient satisfaction with meals and patient food service. The Food Service Ambassador collects patient menu selections using an electronic device and assists patients with their selections. They will deliver meals to patients and guests with a cheerful and excellent customer service attitude following the approved room service procedures and scripting.
Essential Responsibilities:
Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities, and applicable State, Federal and local laws.
Primary responsibilities are; interacting with patients to provide outstanding food and service regarding the meals, maintaining active communication with the kitchen on patients special needs and special requests, and handles concerns about food quality and service.
Principal skills are: working knowledge of the electronic data entry device, outstanding customer service, general knowledge of all diets and the ability to accurately guide patients in the ordering process.
Assist patients with menu selections.
Upon patient request, accesses recipes to obtain ingredient information.
May transport patient Room Service carts to patient units.
Supports Departmental Service Level Agreement for delivery at patient scheduled preference time through communication with kitchen.
Follows the approved standards of service and uses approved scripting.
Confirms the patients identity by verifying patient name and date of birth before providing any services.
Has high visibility with the nursing staff, floor personnel and commonly interacts with other care-givers to provide a team approach to provide for patient satisfaction.
Maintains a friendly, polite and cheerful demeanor to ensure highest patient satisfaction and teamwork.
Ensures Always Very Satisfied service. Uses good judgment in addressing / resolving any patient or family concerns.
May deliver guest trays as requested by patients families/visitors. Visitors will need to pay for guest trays and Ambassadors will collect credit card payments using their electronic device as needed.
Collect patients soiled tray and return to the soiled cart. Document the patient meal consumption on the designated calorie count form per policy.
Communicates with clinical dietitian staff and informs them of any requests for consults, teaching and/or calorie counts when requested by patients or family.
Uses verbal and electronic intranet communication, including telephone conversations, with hospital staff and co-workers.
Ensures that all foods are at proper temperatures, are covered, labeled, and dated in accordance with regulatory guidelines.
Maintains floor kitchen supplies, including; taking inventories, ordering, stocking and cleaning (includes coffee brewers, microwaves, toasters, refrigerators, freezers, work surfaces, drawers, cupboards, walls, etc.) in the unit pantries and refrigerators with items needed to meet patient needs.
May record and monitor all refrigeration temperatures in the floor pantries, and takes corrective action for out of range conditions.
Organizes, cleans and sanitizes assigned office space.
May orient new employees.
Assists wherever needed in the Room Service operation within job classification and/or areas of completed training.
Any other job duties as assigned by proper authority.
Basic Qualifications:
Experience
N/A
Education
High School Diploma/GED
License, Certification, Registration
N/A
Additional Requirements:
Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Proficient in English.
Ability to text information using a touch screen device.
Demonstrated ability to use an electronic device/tablets keyboard/touch screen to maneuver through patient selections.
Great customer service skills in dealing with the public and problem solving any food related issues.
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - ability to assist in issue resolution.
Customer Service - In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
Interpersonal Skills - Maintains confidentiality; treats co-workers, patients, and facility visitors with respect.
Oral Communication - Listens carefully and gets clarification to ensure that all verbal communications are fully understood.
Teamwork - Contributes to building a positive team spirit; balances team and individual responsibilities.
Physical Demands:
The physical demands described here are representative of those that must be met by the incumbent to successfully perform the essential functions of the job.
While performing the duties of this job, the incumbent is regularly required to stand; walk and talk or hear.
The incumbent is frequently required to use hands and fingers to handle, or feel; reach with hands and arms and taste or smell.
The incumbent must frequently bend and or twist, stand and walk for long periods of time.
The incumbent must occasionally lift and or carry cases of products weighing 20 pounds and must push and pull carts weighing up to 100 pounds.
Finer and manual dexterity required to operate equipment.
Preferred Qualifications:
Six (6) months to one (1) year related work experience in health care food services.
Speaking a foreign language is desirable.
Must maintain a friendly and cheerful demeanor at all times reflecting the culture of healing we promote.
Self-motivated and able to make quick decisions using good judgment.
A hiring manager may specify Preferred Qualifications, which are desirable and above and beyond the requirements specified in the Minimum Qualifications section above. Please keep in mind that
Guest Experience Ambassador 2 - Guest Experience - PRN
Topeka, KS jobs
Shift:
Other (United States of America)
Hours per week:
0 Job Information Exemption Status: Non-Exempt The position will provide a safe and friendly atmosphere by watching and ensuring all safety and screening procedures are followed by visitors and team members. Team Member will present an observant, friendly, helpful first impression to anyone entering and exiting the hospital or health center. Position will watch for safety risks (falls etc.) cleaning spills, screening guests, managing first impression of space. Roles include: greeter, patient escort, lobby information/guest assistance.
Experience Qualifications
Must be 18 years old at time of hire. Required
Experience in a customer service-related job. Required
Experience in a patient care. Preferred
Experience driving vehicles with both manual and automatic transmission. Preferred
Licenses and Certifications
Drivers License - DMV Current Valid Driver's License and Clean MVR with 3-year baseline and annual MVR review. Required
What you will do
Act as a resource person providing a welcoming experience upon arrival and departure through education, guidance, direction, screening and/or driving, parking and retrieving guest vehicles.
Assist visitors and answer telephone inquiries regarding patient room numbers, location of various departments within the medical center
Welcome everyone at the designated entrance. Safely assist guests to their destination via walk or wheelchair escort. This includes safe transport of customer from a car parked at entrance.
Use scripting as outlined in training to convey a consistent message. Collect and accurately label keys belonging to guests to ensure their proper return. Handle Valet operations as needed including Operate vehicles safely and responsibility. Ensuring tracking of keys and process follows guidelines to prevent theft, damage or loss. Organize and file paperwork regarding guests' vehicles
Explain COVID-19 and other Stormont Vail policies to guest as necessary. Take temperature of everyone entering. Take temperature of everyone entering.
Train new volunteers.
Check for any broken or unsafe wheelchair. Label as broken and take to Facilities Management
Assist in offering and helping to carry guests belongings.
Maintain a well-kept lobby
Provide routine sanitation of wheelchairs and other high touch surfaces
Contact Security Department if a guest becomes injured
Ensure all oxygen tanks left at main entrance are properly taken to a nursing floor for storage
Screen each person entering for COVID-19 by asking questions related to symptoms, travel and exposure.
Screen each employee, allied health and provider for COVID-19 by asking questions related to symptoms, travel and exposure and/or ensuring employees have used badge attestation.
Communicate any concerns to Supervisor.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
On-Site; No Remote
Scope
No Supervisory Responsibility
No Budget Responsibility No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Frequently 3-5 Hours
Climbing (Stairs): Frequently 3-5 Hours
Crouching: Frequently 3-5 Hours
Driving (Automatic): Continuously greater than 5 hours
Driving (Standard): Continuously greater than 5 hours
Eye/Hand/Foot Coordination: Continuously greater than 5 hours
Feeling: Rarely less than 1 hour
Grasping (Fine Motor): Continuously greater than 5 hours
Grasping (Gross Hand): Continuously greater than 5 hours
Handling: Continuously greater than 5 hours
Hearing: Continuously greater than 5 hours
Kneeling: Frequently 3-5 Hours
Lifting: Frequently 3-5 Hours up to 25 lbs
Operate Foot Controls: Continuously greater than 5 hours
Pulling: Continuously greater than 5 hours up to 25 lbs
Pushing: Continuously greater than 5 hours up to 25 lbs
Reaching (Forward): Continuously greater than 5 hours up to 25 lbs
Reaching (Overhead): Continuously greater than 5 hours up to 25 lbs
Repetitive Motions: Continuously greater than 5 hours
Sitting: Continuously greater than 5 hours
Standing: Continuously greater than 5 hours
Stooping: Frequently 3-5 Hours
Talking: Continuously greater than 5 hours
Walking: Continuously greater than 5 hours
Physical Demand Comments:
The ability to transport patients/visitors by wheelchair, pushing up to 250 lbs.
Working Conditions
Combative Patients: Frequently 3-5 Hours
Extreme Temperatures: Frequently 3-5 Hours
Infectious Diseases: Occasionally 1-3 Hours
Noise/Sounds: Continuously greater than 5 hours
Other Atmospheric Conditions: Continuously greater than 5 hours
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Hazards (other): Rarely less than 1 hour
Vibration: Rarely less than 1 hour
Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
Auto-ApplySecurity Ambassador - 1st Shift (Mon-Fri 6:30am-3pm)
Boston, MA jobs
is fully onsite Monday through Friday 6:30am-3pm Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image as initial point of contact for patients, visitors, and staff.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
* Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful
* Welcomes and acknowledges visitors, patients, and staff; provides information and directions to patients and visitors; anticipates the needs of others.
* Assists individuals with disabilities and/or mobility issues with obtaining transportation and other services.
* Communicate specific patient, visitor, and staff requests accurately to other departments such as transportation, patient relations, environmental services, etc. to ensure complete follow-up.
* Helps to coordinate patient transportation out of the hospital as needed (taxi, shuttle, etc.).
* Maintains assigned post area in clean and orderly fashion.
* Provides a security presence, which includes conflict resolution, access control and requesting services. Enforces rules and regulations (smoking, etc.) as required.
* Reports and keeps current on security issues and concerns.
* Provides support to Security field services during fires, mass casualty events, HAZMAT occurrences, medical emergencies and other emergency events as needed.
* Provides other assistance to Security field staff as directed.
* Performs additional duties as assigned.
Qualifications
* High School Diploma or GED required.
* One year of customer service experience; Two years of customer service experience within the healthcare or hotel setting preferred.
* Must submit to and pass an initial and annual criminal background check.
* Must obtain and maintain certification in CPR/AED/First Aid (training provided by department).
* Excellent communication skills, friendly and outgoing with a commitment to service. Multi-language skills a plus.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$19.23/hr - $21.25/hr
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Auto-ApplyFinancial Verification Ambassador (Part Time, Day)
Fairfield, CA jobs
At NorthBay Health the Financial Verification Ambassador accurately, efficiently and timely pre-registers, and completes financial analysis activities for all scheduled and unscheduled inpatient admissions, outpatient procedures, and ambulatory services by scheduling appointments and procedures, verifying eligibility, benefits, coverage limitations, and collecting and/or making arrangements for patients to meet deductible/share of cost and co-payment responsibilities. Responsible for obtaining all necessary authorizations as well as coordinating with case management to meet any reporting/utilization review requirements to ensure maximum reimbursement. Conducts educational conversations with patients explaining the details of their coverage eligibility and benefits, including but not limited to information on coordination of benefits, the status of required authorizations, estimated charges, outstanding deductibles, share of cost, co-pays and out-of-pocket obligations and outstanding balances from previous visits. Takes initiative to resolve patient issues to the best of your ability and when required, refer patients to other members of the Patient Access or Financial Counseling team, as well as other departments within the health system as appropriate. Maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self and consistently demonstrate excellent oral and written communication skills. Assists the QA/Training Coordinator and the Exceptional Experience Coaches with training and department quality improvement projects. Consistently meets or exceeds department expectations for productivity, financial stewardship and patient satisfaction metrics.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Education/Training:.
* Associate Degree preferred.
Licensure/Certification:
* Patient Access and/or Revenue Cycle relevant certification from a nationally recognized healthcare credentialing organization required within 12 months of hire.
Experience:
* Five or more years of customer engagement experience in a healthcare revenue cycle environment required.
* Excellent oral and written communication skills with and ability to effectively articulately thoughts into a useful and meaningful discussion. Intensive experience with insurance health plans and knowledge of billing regulations required and experience with phone-based customer service is strongly preferred.
* Expertise is required in the application of knowledge in the areas listed below:
* Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation including eligibility requirements and benefit coordination.
* Impact of completeness and accuracy that the registration/admission process has on successful claims processing and receipt of payment
* Impact of completeness and accuracy that the registration process has on the delivery of patient care
Interpersonal Skills: .
* Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
* Demonstrate a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor.
* Consistently exhibit empathy, optimism, resourcefulness and significant cultural competency in interactions with others.
* Is extremely open to learning new things and teaming with others in a collaborative environment.
* Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment.
* Advanced critical thinking skills and ability to effectively navigate ambiguous patient financial scenarios and identify creative, suitable courses of action for resolution.
Work Hours:
* FTE: 0.5 (Full-Time Equivalent)
* Total Hours: 20 hours weekly
* Shift: 8-hour shifts
Compensation:
* Hourly Salary Range Min $32.97 - Max $40.07 (Offered hourly rate based on years of experience)
Auto-ApplyPBX Communication Ambassador (NBMC, PartTime, Night)
Fairfield, CA jobs
Performs general PBX Operator duties including answering incoming and in-house calls in a warm and pleasant manner, efficiently transferring callers to the appropriate individual/department and addressing patient concerns as appropriate. Interacts respectfully with individuals and responds expeditiously in a professional and concerned manner to patient information inquiries. Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access team, as well as other departments within the health system as appropriate. The PBX Communications Ambassador is responsible for monitoring emergency panels and completing the appropriate paging and notification process for all hospital emergency codes. Maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self. Consistently demonstrates excellent oral and written communication skills.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
1. Education: High School graduate or GED.
2. Experience:
a. One year or more experience in a hospital or call center environment preferred.
b. Previous customer engagement experience and/or service centered role preferred.
c. Ability to operate the Cisco telephone system, excellent oral communication, critical thinking and problem solving skills required.
d. Essential to be capable of responding quickly and efficiently to meet the needs/requests of internal and external customers.
e. Ability to function at a high level in urgent and emergent situations and during times of high call volume
3. Interpersonal Skills: Demonstrates a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness in interactions with others. Is extremely open to learning new things and teaming with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence.
Compensation
* Hourly Salary Range Min $25.35 - Max $29.39 (Offered hourly rate based on years of experience)
* Evening Shift Hourly Differential: $1.80
* Night Shift Hourly Differential: $2.94
* Weekend Hourly Differential: 5% of pay rate
Auto-ApplyPBX Communication Ambassador (NBMC, Part-time, Evening)
Fairfield, CA jobs
Performs general PBX Operator duties including answering incoming and in-house calls in a warm and pleasant manner, efficiently transferring callers to the appropriate individual/department and addressing patient concerns as appropriate. Interacts respectfully with individuals and responds expeditiously in a professional and concerned manner to patient information inquiries. Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access team, as well as other departments within the health system as appropriate. The PBX Communications Ambassador is responsible for monitoring emergency panels and completing the appropriate paging and notification process for all hospital emergency codes. Maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self. Consistently demonstrates excellent oral and written communication skills.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
1. Education: High School graduate or GED.
2. Experience:
One year or more experience in a hospital or call center environment preferred.
Previous customer engagement experience and/or service centered role preferred. Ability to operate the Cisco telephone system, excellent oral communication, critical thinking and problem solving skills required.
Essential to be capable of responding quickly and efficiently to meet the needs/requests of internal and external customers.
Ability to function at a high level in urgent and emergent situations and during times of high call volume
3. Interpersonal Skills: Demonstrates a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness in interactions with others. Is extremely open to learning new things and teaming with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence.
Compensation:
* Hourly Salary Range Min $26.11 - Max $28.78 (Offered hourly rate based on years of experience)
* Evening Shift Hourly Differential: $1.80
* Night Shift Hourly Differential: $2.94
* Weekend Hourly Differential: 5% of pay rate
Auto-ApplyPatient Ambassador - 24 Hour Night
Salem, MA jobs
Site: North Shore Medical Center, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
combined extra hours after current staff member reduced hours
Job Summary
Summary
Responsible for enhancing the overall patient and visitor experience within a healthcare setting. This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment. This role also assists with patient navigation, address concerns, and promote a positive hospital image.
Does this position require Patient Care?
No
Essential Functions
-Greet patients, visitors, and staff with a warm and professional demeanor.
-Assist patients and visitors with navigation within the hospital, including directions to departments, facilities, and services.
-Address and resolve patient and visitor inquiries, concerns, and complaints in a timely and empathetic manner.
-Assist patients with check-in and check-out processes, ensuring a smooth and efficient experience.
-Act as a liaison between patients, families, and hospital staff, ensuring clear and effective communication.
-Inform patients and visitors about additional hospital services and programs that may benefit them.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in customer service, healthcare, or a similar setting 0-1 year preferred
Knowledge, Skills and Abilities
- Exceptional interpersonal and communication skills, with a strong focus on customer service.
- Ability to handle sensitive situations with empathy and professionalism.
- Strong problem-solving skills and the ability to work under pressure.
- Proficiency with office software (e.g., Microsoft Office Suite) and general administrative tasks.
- Ability to work collaboratively with teams and departments.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 50lbs+(w/assisted device)
Carrying Frequently (34-66%) 20lbs - 50lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
3 Dove Ave
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
$17.36 - $23.08/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyAmbassador
Boston, MA jobs
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Evening shift - 100% OUTDOORS
MUST be able to drive a variety of vehicles, automatic and standard AND have a valid MA Drivers License
Job Summary
Under the general direction of the Ambassador Supervisor and Lead Ambassador, incumbent provides assistance, direction, emergency valet parking, concierge and other guest services to patients and visitors. Creates and maintains positive image as initial point of contact for patients and visitors.
Qualifications
PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides information and directions to patients and visitors regarding parking facilities, locations and services within the Hospital; provides assistance to patients exiting or entering vehicles (ambulances, taxis, private vehicles, etc.) and being discharged from the Hospital.
Provides emergency support response during fires, mass causality events, HAZMAT occurrences, medical emergencies. Provides emergencies valet services as instruct.
Assists ambulance staff transporting patients, directing staff and arranging hospital transport.
Facilitates patient transportation within the Hospital grounds. Controls, regulates and directs vehicular traffic on Hospital property responding quickly to emergency situations such as directing emergency vehicles into the Hospital entrances.
Provides a security presence, which includes conflict resolution, access control and requesting services. Works with Police & Security to report and to keep current on security issues and concerns.
Provides emergency motor vehicle assistance such as jump-stars and loss vehicles. Enforces rules and regulations (parking, smoking policy) as required. Conducts initial reports for incidents occurring at entrances and outside areas (slip/fall, vandalism, accidents).
Keeps entrance areas clean and free of debris. Provides assistance to officers as directed.
COMPETENCIES REQUIRED: Must be able to speak, read, write and understand English in order to complete routine reports and converse with patients, employees and visitors
Must be able to offer compassion
Must be courteous and tactful to patients, visitors and other Hospital employees.
Strong customer service orientation
Able to communicate effectively with all Diplomatic and sensitive in dealing with individuals experiencing high anxiety and stress
Able to deal effectively with crisis and security issues
Able to drive both standard and automatic vehicles
Ability to stand for long periods of time and withstand adverse weather Must be able to assist with the lifting of patients
Must be able to stand frequent exposure to weather variances (i.e. extreme heat or cold, auto emissions, etc.)
Recognize and exercise appropriate body mechanics to move children, adults, and equipment
Recognize, acknowledge, respect and effectively interact with people of different ages and cultures
Basic knowledge on computer skills
Ability to complete training in CPR, First Responder and fire safety
Must be able to drive standard and automatic cars
LICENSES, CERTIFICATIONS, and.or REGISTRATIONS (If applicable): Valid MA driver's license or valid license from the state in which the employee resides required.
EDUCATION: High School diploma required EXPERIENCE: 2 years experience in Customer Service preferred WORKING CONDITIONS: Works outside, exposed to car exhaust fumes. Stands for extended periods of time.
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
15 Parkman Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $23.80/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyPart-Time Safe Passage Ambassador
Washington, DC jobs
Job Description
Safe Passage Ambassadors are posted on Safe Passage routes to support children traveling to and from school during arrival and dismissal bell times. You can identify them by their neon-colored Safe Passage vests. Safe Passage workers are employed by community-based organizations that are situated in the school communities that they serve.
PRINCIPAL ACCOUNTABILITIES:
Very knowledgeable (or preferably a member) of the community they wish to serve
Able to demonstrate a commitment to serving our students
Able to demonstrate an ability to build relationships with students and de-escalate conflicts
Consistent track record for being reliable and on time
Able to physically stand for long periods of time and tolerate all weather conditions
Able to read and write incident reports
Must be able to pass CSC Background Check
Additional qualifications may apply for each specific school
EDUCATION:
High School Diploma or GED; bachelor's degree in social work, psychology, criminal justice, or related fields.
REQUIREMENTS:
All Safe Passage workers must be committed to work a total of 5 hours per day, 5 days a week. The exact start and end times will vary by school. In all cases, Safe Passage workers will need to work a split shift to support student arrival and dismissal, meaning workers will be expected to work a few hours in the morning and a few hours in the afternoon. All Safe Passage Ambassadors are contract (1099) workers. Hourly pay is $23.00/hour.
Part-Time Safe Passage Ambassador
Washington, DC jobs
Safe Passage Ambassadors are posted on Safe Passage routes to support children traveling to and from school during arrival and dismissal bell times. You can identify them by their neon-colored Safe Passage vests. Safe Passage workers are employed by community-based organizations that are situated in the school communities that they serve.
PRINCIPAL ACCOUNTABILITIES:
* Very knowledgeable (or preferably a member) of the community they wish to serve
* Able to demonstrate a commitment to serving our students
* Able to demonstrate an ability to build relationships with students and de-escalate conflicts
* Consistent track record for being reliable and on time
* Able to physically stand for long periods of time and tolerate all weather conditions
* Able to read and write incident reports
* Must be able to pass CSC Background Check
* Additional qualifications may apply for each specific school
EDUCATION:
High School Diploma or GED; bachelors degree in social work, psychology, criminal justice, or related fields.
REQUIREMENTS:
All Safe Passage workers must be committed to work a total of 5 hours per day, 5 days a week. The exact start and end times will vary by school. In all cases, Safe Passage workers will need to work a split shift to support student arrival and dismissal, meaning workers will be expected to work a few hours in the morning and a few hours in the afternoon. All Safe Passage Ambassadors are contract (1099) workers. Hourly pay is $23.00/hour.
Food Services Patient Ambassador - PRN
Dalton, GA jobs
Job Details HAMILTON MEDICAL CENTER - DALTON, GA PRN Varies Food ServicesDescription
Functions as a At Your Request Room Service Dining Patient Ambassador, which includes: obtaining food orders from patients via phone following diet guidelines, utilizing room service scripting, delivery of meals to the patients bedside, tray set up on patients bedside table, providing assistance as necessary with opening milk, juice, condiments, etc, picking up trays after each meal, stocking assigned galleys, documenting galley charges and refrigerator temperatures, documenting outpatient and ED meals, and assisting with other food service duties as assigned. Keeps Galley microwaves, Refrigerators and coffee makers clean at all times. Follows patient safety practice of two patient identifiers. Follows infection prevention guidelines at all times in the delivery and pick up of patient trays
Qualifications
JOB QUALIFICATIONS
Education: High School Graduate, GED or equivalent of work related experience
Licensure None
Experience: Prior hospital experience preferred but not required.
Skills: Strong communication skills, able to stand and walk for extensive periods of time, some lifting and pushing is required.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Performs responsibilities in a typical institutional kitchen setting subject to hazards associated with such an environment including wet surfaces, cleaning and cooking equipment, and sharp instruments. Works in an acute health care setting with neonatal, pediatric, adolescent, adult, and geriatric patients experiencing a wide range of medical problems. Requires full range of body motion. Requires standing and walking for extensive periods of time. Moderate amount of lifting, stooping, stretching, and bending is required. Requires corrected vision and hearing to normal range. Requires exposure to communicable diseases or body fluids. Universal precautions used at all times.
Patient Access Ambassador II (NBMC, Per Diem)
Fairfield, CA jobs
At NorthBay Health the Patient Access Ambassador II accurately, efficiently and timely admits, registers, and completes financial analysis activities for all patients upon arrival to the Health. Interacts respectfully with the patient and/or patient's representative to obtain and record accurate and complete demographic, payer and other information ensuring the patient's care is not delayed and/or can be appropriately scheduled. Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access or Financial Counseling team, as well as other departments within the health system as appropriate. Collects patient deposits, co-payments, deductibles, and share of cost at the time of registration/scheduling or whenever appropriate and explains financial obligations in a clear and compassionate manner.
This role conducts educational conversations with patients explaining the details of their coverage eligibility and benefits, including but not limited to information on coordination of benefits, the status of required authorizations, estimated charges, outstanding deductibles, and other out-of-pocket obligations. Maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self and consistently demonstrates excellent oral and written communication skills.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Education/Training: Associate Degree preferred.
Licensure/Certification: Patient Access and/or Revenue Cycle relevant certification from a nationally recognized healthcare credentialing organization preferred.
Experience: Three or more years of customer engagement experience in a healthcare revenue cycle environment required. Excellent oral and written communication skills with ability to effectively articulate thoughts into a useful and meaningful discussion. Proficiency is required in the application of knowledge in the areas listed below:
* Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation
* Impact of completeness and accuracy that the registration/admission process has on successful claims processing and receipt of payment
* Impact of completeness and accuracy that the registration process has on the delivery of patient care.
Skills: Demonstrates a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. Is extremely open to learning new things and teaming with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. Critical thinking skills and ability to use personal judgment to creatively address patient issues and concerns.
Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Compensation: $ - $ per hour (based on years of experience in role)
Auto-ApplyPart-Time Safe Passage Ambassador
Washington jobs
Safe Passage Ambassadors are posted on Safe Passage routes to support children traveling to and from school during arrival and dismissal bell times. You can identify them by their neon-colored Safe Passage vests. Safe Passage workers are employed by community-based organizations that are situated in the school communities that they serve.
PRINCIPAL ACCOUNTABILITIES:
Very knowledgeable (or preferably a member) of the community they wish to serve
Able to demonstrate a commitment to serving our students
Able to demonstrate an ability to build relationships with students and de-escalate conflicts
Consistent track record for being reliable and on time
Able to physically stand for long periods of time and tolerate all weather conditions
Able to read and write incident reports
Must be able to pass CSC Background Check
Additional qualifications may apply for each specific school
EDUCATION:
High School Diploma or GED; bachelor s degree in social work, psychology, criminal justice, or related fields.
REQUIREMENTS:
All Safe Passage workers must be committed to work a total of 5 hours per day, 5 days a week. The exact start and end times will vary by school. In all cases, Safe Passage workers will need to work a split shift to support student arrival and dismissal, meaning workers will be expected to work a few hours in the morning and a few hours in the afternoon. All Safe Passage Ambassadors are contract (1099) workers. Hourly pay is $23.00/hour.
Surgery Ambassador
Mississippi jobs
Pascagoula, Ocean Springs, and Gulfport Hospital | Part-Time | Day Shift | Mississippi United States The Surgery Ambassador is to be an attentive employee who is focused on welcoming, assisting and directing surgery patients, family members and guests in the Surgery Waiting, Catherization Lab and Outpatient procedures areas. The Ambassador is responsible for creating the first impression for guests and for maintaining consistent communication between guests and clinical staff.
This individual will have the ability to influence the overall hospital experience by their interactions that include greeting, offering assistance, providing a comfortable waiting environment, providing timely information and updates, escorting/directing guests to their destination, and communicating with physicians and other clinical staff.
The Surgery Ambassador is to be a dedicated, customer service minded individual; polite, helpful, and responsible. He/She must possess excellent communication and customer service skills; high energy and enthusiasm; and an ability to work well in busy, demanding situations while maintaining a high level of customer service; able to adapt communication and interaction to age-specific needs and high-stress situations.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
High School diploma, or GED, required. Bilingual skills, clinical or customer service background desired.
License:
N/A
Certifications:
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience:
Previous work in a healthcare setting desired, preferably in an outpatient or inpatient surgical setting, or previous work in customer service, communications or hospitality.
Reports to:
Guest Relations Director or Manager as assigned.
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Unit Care Ambassador - Emergency Services
Lancaster, PA jobs
**Penn State Health** - **Lancaster Medical Center** **Work Type:** Full Time **FTE:** 0.90 **Shift:** Night **Night Shift Differential:** $2.50/hour **Hours:** 7:00p - 7:00a **Recruiter Contact:** Amanda A. Frankhouser at ************************************* (MAILTO://*************************************)
**SUMMARY OF POSITION:**
**Responsible for patient care related secretarial duties to include:** scheduling of appointments, interacting with patients, families, physician and staff, provide real time Admission/Transfer/Discharge communication to registration; and utilization of the Transport Tracker System to retrieve and enter patient information to facilitate ancillary department workflows.
**MINIMUM QUALIFICATION(S):**
+ High School Diploma or equivalent required.
+ Six (6) months secretarial and customer service experience required.
**PREFERRED QUALIFICATION(S):**
+ Knowledge of medical terminology preferred.
+ Experience in a medical setting preferred.
**WHY PENN STATE HEALTH?**
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**
+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
**WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?**
Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health's expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other.
**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**
_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._
_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._
**Position** Unit Care Ambassador - Emergency Services
**Location** US:PA:Lancaster | Clerical and Administrative | Full Time
**Req ID** 83767
Easy ApplyBrand Ambassador, Experience
New York jobs
Hourly Range: $21.50 - $23.50 / hour Address: 843 Adirondack Way Central Valley, New York 10917 United States of America Job Title: Brand Ambassador, Experience Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
What You'll Do:
* Achieve or exceed personal sales targets and productivity standards
* Build a positive store environment through effective communication, collaboration and partnership with the management team
* Attend and participate in all store meetings, events and product knowledge sessions
* Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
* Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
* Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
* Leverage in store elements to provide a memorable customer experience and promote repeat purchase
* Follow all store operating procedures to minimize store shrink
* Handle all Point of sale (POS) transactions in compliance with company standards
* Support in the overall upkeep of physical store maintenance and standards
* Maintain Visual Merchandise directives
Let's Talk About You:
* Minimum 2 years of customer service experience, preferably in the apparel retail industry
* Proven record of successful sales performance
* Previous experience working with affluent and luxury brands in high traffic locations
* Strong time management and multi tasking skills
* Ability to work efficiently in a fast-paced and team orientated environment
* Good understanding of CRM tools/processes
* Excellent communication and social skills
* Basic skills in Microsoft Office, specifically, Word and Excel
* Bonus points for proficiency in another language
What's in it For You?
* A company built on Canadian roots and heritage
* Your work is recognized with a comprehensive and competitive Total Rewards Program
* Opportunities for career growth through numerous internal and external programs
* Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
* Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
* Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
* Inspiring leaders and colleagues who will lift you up and help you grow
At Canada Goose, we believe that belonging goes beyond mere inclusion. It's about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual's experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal-it's the key to unlocking our collective potential, taking us further together.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
Brand Ambassador, Experience
New York jobs
Hourly Range:
$21.50 - $23.50 / hour
Address:
843 Adirondack Way Central Valley, New York 10917 United States of America
Job Title:
Brand Ambassador, Experience
Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
What You'll Do:
Achieve or exceed personal sales targets and productivity standards
Build a positive store environment through effective communication, collaboration and partnership with the management team
Attend and participate in all store meetings, events and product knowledge sessions
Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
Leverage in store elements to provide a memorable customer experience and promote repeat purchase
Follow all store operating procedures to minimize store shrink
Handle all Point of sale (POS) transactions in compliance with company standards
Support in the overall upkeep of physical store maintenance and standards
Maintain Visual Merchandise directives
Let's Talk About You:
Minimum 2 years of customer service experience, preferably in the apparel retail industry
Proven record of successful sales performance
Previous experience working with affluent and luxury brands in high traffic locations
Strong time management and multi tasking skills
Ability to work efficiently in a fast-paced and team orientated environment
Good understanding of CRM tools/processes
Excellent communication and social skills
Basic skills in Microsoft Office, specifically, Word and Excel
Bonus points for proficiency in another language
What's in it For You?
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of
CG Gives
. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
At Canada Goose, we believe that belonging goes beyond mere inclusion. It's about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual's experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal-it's the key to unlocking our collective potential, taking us further together.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
Auto-ApplyBrand Ambassador, Visual Merchandising
New York, NY jobs
Hourly Rate:
$21.00 / hour
Address:
689 5th Avenue New York, New York 10019 United States of America
Job Title:
Brand Ambassador, Visual Merchandising
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
The Brand Ambassador - Visual Merchandising is responsible for creating and delivering highly engaging customer journeys through visual merchandising, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth - Expertise in any recommendation, warmth in every interaction to bring those journeys to life. You consistently operate at the highest level, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, providing best in class service and collaborate with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose's values and culture.
What You'll Do:
Plan and execute exceptional visual merchandising that is reflective of the Canada Goose brand
Ensure all store visual merchandising standards continuously elevate the customer journey
Track and analyze product performance, critical Key Performance Indicators (KPIs), and implement merchandising strategies to drive results
Ensure window installations are executed and maintained to Canada Goose standards
Lead and maintain styling of all visual displays
Recognize and communicate product opportunities to store leadership and cross functional partners to ensure customer product needs are met
Excellent execution of all operating standards in partnership with store leadership
Accurate and efficient use of register systems and operational tools in compliance to Canada Goose standards
Maintenance of sales floor and stock room inventory ensuring floor is replenished accordingly
Disciplined organization of stock room and non-merchandise areas in support of a seamless customer journey
Support the upkeep of overall physical store maintenance and cleanliness
Process shipments in a timely manner
Deliver a superior customer journey reflective of Canadian Warmth
Able to advise customer needs through expert product knowledge
Demonstrate behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories
Ensure maintenance of exceptional visual merchandising that is reflective of a luxury lifestyle brand
Achieve or exceed personal sales and key performance targets that drive your Canada Goose store's result
Contribute to a positive and productive store environment through teamwork and collaboration
Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies
Actively seek feedback to improve performance and foster growth
Consistently demonstrate company values and behaviours in all interactions
Let's Talk About You:
Minimum of 2 years retail experience, preferably in a customer focused environment
Proven track record of successful sales experience
Experience working with luxury lifestyle brands is an asset
High-volume traffic experience is an asset
Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)
Time management and multi-tasking skills
Ability to work efficiently in a fast-paced and team orientated environment
Adaptable to the elements that may impact the overall customer experience
Excellent communication and interpersonal skills
Self-motivated, able to work independently and know when to seek guidance
Basic skills in Microsoft Office; specifically, Word and Excel are an asset
Proficiency in another language is an asset
What's in it For You?
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of
CG Gives
. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
Auto-ApplyBrand Ambassador, Visual Merchandising
New York, NY jobs
Hourly Rate: $21.00 / hour Address: 689 5th Avenue New York, New York 10019 United States of America Job Title: Brand Ambassador, Visual Merchandising Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
The Brand Ambassador - Visual Merchandising is responsible for creating and delivering highly engaging customer journeys through visual merchandising, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth - Expertise in any recommendation, warmth in every interaction to bring those journeys to life. You consistently operate at the highest level, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, providing best in class service and collaborate with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose's values and culture.
What You'll Do:
* Plan and execute exceptional visual merchandising that is reflective of the Canada Goose brand
* Ensure all store visual merchandising standards continuously elevate the customer journey
* Track and analyze product performance, critical Key Performance Indicators (KPIs), and implement merchandising strategies to drive results
* Ensure window installations are executed and maintained to Canada Goose standards
* Lead and maintain styling of all visual displays
* Recognize and communicate product opportunities to store leadership and cross functional partners to ensure customer product needs are met
* Excellent execution of all operating standards in partnership with store leadership
* Accurate and efficient use of register systems and operational tools in compliance to Canada Goose standards
* Maintenance of sales floor and stock room inventory ensuring floor is replenished accordingly
* Disciplined organization of stock room and non-merchandise areas in support of a seamless customer journey
* Support the upkeep of overall physical store maintenance and cleanliness
* Process shipments in a timely manner
* Deliver a superior customer journey reflective of Canadian Warmth
* Able to advise customer needs through expert product knowledge
* Demonstrate behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories
* Ensure maintenance of exceptional visual merchandising that is reflective of a luxury lifestyle brand
* Achieve or exceed personal sales and key performance targets that drive your Canada Goose store's result
* Contribute to a positive and productive store environment through teamwork and collaboration
* Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies
* Actively seek feedback to improve performance and foster growth
* Consistently demonstrate company values and behaviours in all interactions
Let's Talk About You:
* Minimum of 2 years retail experience, preferably in a customer focused environment
* Proven track record of successful sales experience
* Experience working with luxury lifestyle brands is an asset
* High-volume traffic experience is an asset
* Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)
* Time management and multi-tasking skills
* Ability to work efficiently in a fast-paced and team orientated environment
* Adaptable to the elements that may impact the overall customer experience
* Excellent communication and interpersonal skills
* Self-motivated, able to work independently and know when to seek guidance
* Basic skills in Microsoft Office; specifically, Word and Excel are an asset
* Proficiency in another language is an asset
What's in it For You?
* A company built on Canadian roots and heritage
* Your work is recognized with a comprehensive and competitive Total Rewards Program
* Opportunities for career growth through numerous internal and external programs
* Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
* Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
* Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
* Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
Brand Ambassador
Orlando, FL jobs
🌟 Exciting Opportunity: Become a Brand Ambassador for Amazing Athletes of Central Florida! 🌟
Are you passionate about youth sports and enthusiastic about sharing that passion with others? Amazing Athletes of Central Florida is on the hunt for a dynamic, cheerful, and go-getter Brand Ambassador to join our team and help spread the word about our incredible programs!
Key Details:
Position: Brand Ambassador
Location: Various school locations across Central Florida
Work Hours: Monday-Thursday, 3-6 PM
Your Role: As our Brand Ambassador, you'll be the face of Amazing Athletes at various schools around Central Florida. Your main task? To captivate and engage with parents during school dismissal times, showcasing our programs with an eye-catching table display, providing informative flyers, and answering any questions they may have. Your goal is to boost enrollments at our partner schools by elevating awareness of our enriching sports programs.
What We Need From You:
A bright and friendly personality that draws people in
Exceptional communication skills to market our programs effectively
The ability to create and manage a rotation list for marketing at our schools
A genuine love for sports and making a positive impact in children's lives
What You'll Get:
Competitive pay at $18 per hour
Mileage reimbursement for all your travels
The chance to work in a fun, energetic environment where your efforts make a real difference
Opportunities to grow and become an integral part of our community
Join us and become a pivotal part of our mission to nurture young athletes across Central Florida. Apply now to make a difference and transform your passion for sports into a rewarding career!
🚀 Don't wait! Seize this amazing opportunity to be part of something big. Visit *********************** to learn more about what makes us special!
Requirements
*Must have a vehicle of your own to travel to and from the school locations.
*Must be available to start immediately.
*Must be available to work from Monday-Thursday 3:00PM-6:00PM
Benefits
*Mileage Reimbursement
*Fun working environment
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