Billing Specialist jobs at ORBCOMM

Requirements What You'll Bring: • High school diploma or GED required • 1+ year of collections, call center, or customer service experience • Strong multitasking and communication skills • Detail-oriented with a positive, team-focused mindset All job offers are contingent on successful background check and drug screening. DCM Services is an Equal Opportunity Employer & Veteran Friendly. #DCMCC1

The Lynchburg Redevelopment and Housing Authority (LRHA) is seeking a mission-driven and detail-oriented HCV Specialist to join our team! If you're passionate about helping individuals and families maintain permanent, stable housing and you're ready to make a direct impact in the community this is the opportunity for you. The Role: The primary purpose of this position is to manage a caseload of approximately 225 clients while supporting their ability to maintain permanent housing through regular contact, case management, and direct support. You'll work closely with Housing Choice Voucher (HCV) and special program participants, private landlords, and partner agencies to ensure compliance with HUD regulations and LRHA policies. This is a dynamic, client-facing role that combines case management, regulatory compliance, housing support, and landlord relations. You'll be a key player in maintaining the effectiveness of our housing programs, ensuring timely processing of documents, accurate payment disbursements, and responsive service to both clients and landlords. What You'll Do: Manage a full caseload of HCV and special program participants Interview and counsel applicants and participants about program eligibility and obligations Process applications, re-certifications, and determine ongoing eligibility Calculate tenant rents, Housing Assistance Payments (HAP), and utility reimbursements Issue vouchers for moves, portability, and special-purpose housing needs Conduct outreach and present at participant briefings and community events Respond to inquiries from landlords and resolve contract-related issues Monitor program compliance with HUD and LRHA standards Perform housing inspections, maintain records, and ensure timely reporting to HUD Draft and send correspondence regarding appointments, rent changes, or terminations Collaborate with landlords, community agencies, and internal teams to support housing stability What We're Looking For: Education/Experience: Associate degree in Business or a related field and at least two (2) years of case management or related experience. Equivalent combinations of education and experience may be considered. Skills and Knowledge: Strong understanding of HUD regulations preferred Exceptional problem-solving skills; demonstrating resourcefulness and a desire to understand the problem, while being proactive and solution-driven Strong customer services skills; excellent communication and organizational skills Ability to manage deadlines, multiple priorities, and sensitive situations Analytical and demonstrate critical thinking skills Strong attention to detail Strong data entry and record-keeping abilities Knowledge of housing programs Certifications: Must obtain HCV Specialist Certification within 12 months of hire; LRHA will cover the cost and training associated with this requirement Other Requirements: Valid driver's license and insurability under LRHA's insurance plan. Why Join LRHA? At LRHA, we're more than just a housing authority, we're a vital part of the Lynchburg community, working to provide safe, affordable housing opportunities for those who need it most. We offer: Meaningful, mission-driven work Supportive and collaborative team environment Ongoing training and professional development Compensation and Benefits: Starting hourly wage is between $22.00 to $26.00 per hour commensurate with experience and qualifications. LRHA offers a generous and comprehensive benefits package that includes an exceptional retirement plan, medical, dental, vision, and life insurance, paid time-off and holidays, among other benefits.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery.Job Responsibilities: Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services Engages in post-sales follow-up with customers as needed to support an exceptional customer experience Education and Work Experience: High School Diploma/GED General Education (Required) Bachelor's Degree Business or Marketing (Preferred) Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets Knowledge, Skills and Abilities: Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required) Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required) Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required) Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required) Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services to potential customers. (Required) Licenses and Certifications: Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay: $30,000.00Annualized Incentive Target: $48,600 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Inmarsat Government is a wholly-owned subsidiary of Viasat, Inc., responsible for the organization's leadership position in the U.S. government market. It is headquartered in Reston, VA, with network assets and operations around the globe. Inmarsat Government provides its services and products in accordance with a system that is registered to ISO 9001:2015. Inmarsat Government, a Viasat, company continues to deliver the world's most advanced global, mobile satellite communication services to U.S. defense, intelligence, homeland security, public safety and civilian agencies, with highly reliable, secure and affordable connectivity. Built with government users in mind, Inmarsat Government solutions provide resilient, flexible capabilities to complement government satellite resources, anytime, anywhere. Leveraging an industry-leading scalable, multi-band network infrastructure, Inmarsat Government offers a suite of managed network services and end-to-end communication solutions to support users on land, at sea and in the air, even in the world's most remote regions. Primary Purpose of the Position: The NOC Specialist ensures network availability and service integrity by leveraging the tools and resources in the Network Operations Security Center (NOSC). This encompasses device commissioning and activations, network monitoring, fault detection, isolation, resolution, central problem dissemination, and problem tracking, for all facets of IP, VoIP, and RF satellite hardware and services (data, voice, and video). In addition, this position is responsible for Inmarsat Government high profile customers' service activations and supporting customer ad-hoc missions globally. The NOC Specialist's activities are performed on-site, during shift environment, and is considered essential in nature. This position requires the staff member to perform regular network and satellite operations and to respond to operational anomalies arising in the satellite or ground control system. These situations may have severe financial effects for Inmarsat and the operation of Inmarsat telecommunications services globally. The NOC Specialist is expected to exercise all operations in a professional and disciplined manner, executing routine procedures to the letter. The NOC Specialist is an essential role in maintaining the performance, reliability, and integrity of the Network Operations Center, by proactively monitoring networks, resolving issues, and supporting customer missions. The NOC Specialist ensures the highest standards of service delivery. This role is critical to building customer trust, supporting operational readiness, and safeguarding mission success. Key Responsibilities of The Position: Perform proactive terrestrial and RF network event monitoring, reactive trouble management support, fault isolations, diagnostics and repair. Manage service restoration activities by working with service providers, vendors and tracking trouble ticketing system. Utilize integrated network administration tools in the daily operation of the NOSC. Utilize NOSC Network Management System, Trouble Management manuals, procedures and training material. Support all network moves, adds and changes to include new commissioning, activations, upgrades, deactivations, and decommissionings of customer remote sites. Ensure all problem reports and NOSC activities are documented within the designated trouble ticketing system. Provide in-depth technical information and guidance to internal and external customers. Provide direction and field support on RF and IP issues associated with customer field equipment via phone and e-mail. Perform internal and external technical and management escalation to appropriate department, executive and/or customer personnel. Meet or exceed call management performance goals and objectives for the position including First Call Resolution Rate, Average Speed to Answer, and Abandoned Call Rate. Generate, document, analyze, and report network operating metrics including fault management and performance management statistics. Assist in special projects as needed, with the flexibility to change focus as necessary. Skills and Knowledge: Demonstrated Level I and Level II RF and IP troubleshooting and problem-solving skills. Ability to establish and maintain a high level of customer trust and confidence as a knowledge expert. Technical and non-technical, oral and written, communication and escalation skills. Familiar with Windows Domain, Active Directory, DNS, Telnet, DHCP, FTP, and SSL. Thorough knowledge and understanding of TCP/IP network technologies. Proficient with iDirect technology and tools. Specifically, in the area of iDirect Network Management Systems iBuilder and iMonitor. Working knowledge of alarms, warnings and performance data. Proficient with network monitoring tools, specifically SolarWinds and Hawkeye. This includes knowledge of all alarms, warnings, events and conditions. Proficient with Trouble Ticketing tools, specifically ServiceNow. Specific knowledge of ticket creation, modification and Advance Query knowledge. Proficient and knowledgeable in the area of VSAT theory of operations and hardware maintenance. Specific knowledge on fixed and auto point antenna technology. Knowledgeable in the operations and troubleshooting of the Inmarsat Broadband Global Area Network (BGAN) family of satellite terminals. Working knowledge of the operations and troubleshooting of VoIP phone setup and configuration. Working knowledge of Teleport Earth Station Facilities. Must have experience in working with vendor and understand teleport operation procedures. Strong knowledge of teleport component architecture and theory of operation. Working knowledge of terrestrial networks. Must have experience with Multi-Protocol Label Switching (MPLS) networking, IP Security (IPSEC), Border Gateway Protocol (BGP), and Open Shortest Path First (OSPF) protocol. Qualifications: Technical Education in Electronics, Telecommunication and/or Computing Recognized Certificate of Diploma from a Technical College Minimum 3 years of experience in the area of Satellite Operations and Control Systems Excellent Interpersonal and Professional interaction skills Ability to perform independently or as part of a goal-oriented team Experience with iDirect products, ServiceNow, SatMonics and SolarWinds Experience using Call Management tools and Trouble Ticketing systems to receive and log customer calls and track status Experience working in Team Environment Ability to work various shift, including Nights Required Security Clearance: Willingness/ability to obtain TS/SCI Inmarsat Government is an Equal Opportunity Employer

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery.Job Responsibilities: Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services Engages in post-sales follow-up with customers as needed to support an exceptional customer experience Education and Work Experience: High School Diploma/GED General Education (Required) Bachelor's Degree Business or Marketing (Preferred) Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets Knowledge, Skills and Abilities: Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required) Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required) Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required) Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required) Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services to potential customers. (Required) Licenses and Certifications: Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay: $30,000.00Annualized Incentive Target: $48,600 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery.Job Responsibilities: Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services Engages in post-sales follow-up with customers as needed to support an exceptional customer experience Education and Work Experience: High School Diploma/GED General Education (Required) Bachelor's Degree Business or Marketing (Preferred) Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets Knowledge, Skills and Abilities: Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required) Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required) Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required) Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required) Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services to potential customers. (Required) Licenses and Certifications: Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay: $30,000.00Annualized Incentive Target: $48,600 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.