Technical Support Analyst
Remote job in Buffalo, NY
About Us:
Join Aleron Group, a global workforce and business solutions company that builds relationships and empowers the workplace. Since 1957, we've been at the forefront of the workforce industry. Our renowned portfolio of companies, including Acara Solutions, Acara Solutions India, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct, delivers tailored talent solutions, workforce management, IT services, and more to meet the ever-evolving needs of our clients. We transform the workplace for people and businesses around the world.
What Aleron has to offer:
Full benefits package that includes health insurance, health savings account, dental insurance, disability insurance, life insurance, vision insurance, and 401(k)
PTO, plus 10 paid holidays
*Pay: $60,000 to $70,000
Job Summary:
The Technical Support Analyst works with internal employees as well as external customers to provide hardware and software support for a wide range of technology challenges.
Essential Duties and Responsibilities:
Desktop support-desk-side and remote phone support.
Provide 1st and 2nd level help desk support for end users and application support.
Assists with installations and workstation deployment.
Updates all workstations that are connected to the network.
Install, configure, and troubleshoot hardware and software issues and rebuild workstations.
Monitor for viruses for operating system and network device updates.
Monitor backup procedures and processes, conduct data restores when required.
Support multiple branches throughout the company.
Some travel to remote offices or external customer sites as needed.
Provide detailed and comprehensive documentation in a problem-tracking database to ensure proper escalation of incidents.
Use remote access tools to perform diagnostics on users' PCs.
Other Duties:
Communicate with other members of the IT department regarding various issues and projects concerning the networking and computer access of the company.
After-hours on-call rotation.
Submit periodic reports to management as requested.
Update and monitor Windows Server environment as needed.
Responsible for various other administrative duties as directed by the company.
Qualifications and Skills:
Required:
Bachelor's degree in Computer Science or 4 years of experience working in technical support
3 years of experience in a help desk and IT environment
1 year of experience in computer project management, backup systems, and configurations
1 year of proficiency in Windows, Office 365, TCP/IP protocol, third-party applications, telecommunication capabilities and connectivity knowledge, and various hardware and printers
Must be able to work after hours and weekends when required to support projects and able travel to remote offices as needed
Broad knowledge of desktop applications, and familiarity with PC configuration using automation tools and LAN troubleshooting skills
Strong verbal and interpersonal communication skills
Preferred:
Analytical and detail-oriented in nature with the ability to organize complex material
Physical Demands, Work Environment, and Travel:
Ability to lift and move up to 50 pounds regularly
This role operates in a modern, hybrid work environment, utilizing technology such as laptops, video conferencing tools, cloud-based applications, and collaborative platforms. Flexibility for remote work is supported, while in-office settings may still involve the use of standard office equipment like computers, telephones, and printers.
The physical demands described here are representative of those required for an employee to successfully perform the essential functions of this job. While carrying out job duties, the employee must regularly be able to speak clearly and hear effectively to communicate with others. The role also frequently requires standing, walking, using hands for fine motor tasks, and reaching with arms.
Additional Information:
This job description is subject to change and may be adjusted to meet the company's needs.
Upon receiving an offer of employment, candidates will be required to undergo a background check and drug screening. Depending on the role, additional industry-specific skills testing may also be necessary prior to placement.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
* The compensation range provided represents our good faith representation of the high and low pay range for this position.
Remote Product Tester - $45/hr + Free Products - Start Now!
Remote job in Orchard Park, NY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Work from Home - Need Extra Cash??
Remote job in Cheektowaga, NY
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Nutrition & Fitness Coach (Independent Contractor, Remote)
Remote job in Buffalo, NY
About Us
The Jacob Zemer Team is not your average coaching company. We are a premier, results-driven remote accountability program based in Westchester, NY, serving a rapidly expanding nationwide client base. Our work is deeply rooted in one mission: to help people transform their health, fitness, and lives through structure, accountability, and education.
We believe that success starts with consistency, and consistency thrives on accountability. Our clients come to us looking for more than workouts and macros-they come to us for a system that works, a coach who cares, and a community that delivers results.
Our team of elite coaches blends evidence-based nutrition strategies with personalized training programs and an unparalleled level of communication and support. Every message, every check-in, every data point-everything we do is designed to help clients achieve long-term, sustainable change.
Now, as our client base continues to grow, we're looking for a career-oriented Fitness & Nutrition Coach to join our high-performance team as a 1099 independent contractor (20-30 hours per week). This is not just another remote coaching gig-it's an opportunity to be part of a brand that's redefining what accountability coaching looks like nationwide.
If you're confident in assigning macros, coaching individualized nutrition strategies, and helping clients truly understand what to eat and why-it's time to bring your expertise to a team built for impact.
The Role: Fitness & Nutrition Coach
This position is ideal for someone who lives and breathes fitness and nutrition, thrives in a structured remote environment, and wants to grow inside a culture of excellence, collaboration, and continuous improvement.
You'll play a direct role in helping clients achieve life-changing results through consistency, strategy, and support. You'll work with real people who are ready to commit-and rely on you to guide, educate, and hold them accountable every step of the way.
ResponsibilitiesClient Coaching & Accountability
Manage a roster of assigned clients through our remote coaching platform with precision, structure, and consistency.
Conduct daily text check-ins to ensure clients stay on track, accountable, and progressing toward their goals.
Assign and adjust macronutrient targets based on client data, biofeedback, and performance metrics.
Deliver individualized nutrition coaching with clarity-helping clients not just follow the plan, but understand
why
it works.
Provide ongoing education and guidance that builds long-term sustainability, not quick fixes.
Offer unwavering support, motivation, and direct feedback to ensure every client feels seen, heard, and led.
Program & Client Management
Track client metrics, engagement, and adherence using internal systems and tools.
Provide weekly and monthly performance updates, summarizing wins, challenges, and progress trends.
Identify obstacles early and work collaboratively with the team to find smart, actionable solutions.
Contribute to ongoing system improvements, providing feedback to help refine our coaching process and enhance client experience.
Maintain organized records, detailed communication, and a professional standard that reflects the brand at every level.
Collaboration & Brand Alignment
Work closely with the Jacob Zemer Team to ensure consistency in coaching philosophy, communication style, and quality of service.
Represent and invest in the Jacob Zemer brand-we're looking for someone who wants to grow
with
our company, not build their own.
Bring your unique personality and expertise to a collaborative, driven environment where every coach is aligned under one shared vision.
Stay up to date with current trends in nutrition, strength training, and behavior change science-and integrate that knowledge into your coaching.
Qualifications
We're looking for more than certifications-we're looking for coaches who bring depth, professionalism, and long-term vision to the work.
Proven background in nutrition coaching, with hands-on experience assigning and adjusting macros.
Confidence in explaining
why
specific strategies work-able to connect data and science with real-world application.
Organized, reliable, and detail-oriented-able to manage multiple clients effectively in a remote environment.
Strong communication and tech skills; comfortable using digital tools and coaching platforms to manage clients and deliver value.
Bachelor's degree in Exercise Science, Kinesiology, Nutrition, or a related field preferred.
Current Personal Training and/or Nutrition Certification (Precision Nutrition certification preferred).
A clear, professional communicator with a client-first mindset and an ability to hold others accountable with empathy and strength.
Long-term commitment to a career in fitness and nutrition (5-10+ years)-this isn't a side hustle; it's a calling.
Must align with our culture of high standards, professionalism, and relentless pursuit of better.
Position Details
Type: Independent Contractor (1099)
Hours: 20-30 hours per week, Monday-Friday, 8am-5pm EST (remote)
Compensation: $30-$40/hour, based on experience and qualifications
Why Join The Jacob Zemer Team?
At the Jacob Zemer Team, you're not just another coach-you're part of a mission-driven system that's changing how people approach fitness, nutrition, and accountability. We've built a platform where coaches can focus on what they do best: coaching, without the distractions of marketing, lead generation, or inconsistent systems.
You'll be surrounded by like-minded professionals who share your values:
Discipline over motivation.
Long-term strategy over quick fixes.
Education over guesswork.
We invest in our team the same way we expect our clients to invest in themselves-with structure, feedback, and continuous growth. You'll get the support, tools, and proven systems needed to succeed-backed by a brand that's earned national recognition for results and consistency.
Here, we don't just talk about accountability. We live it.
If you're a driven, organized, and passionate professional ready to grow with a company that's scaling fast, this is your opportunity to be part of something bigger.
How to Apply
If this sounds like you-if you're ready to join a team that's redefining accountability, transforming lives, and raising the standard of online coaching-we want to hear from you.
Apply today, and bring your skill set, work ethic, and passion to a brand that's built to last.
The Jacob Zemer Team
Transforming fitness, nutrition, and accountability-one client at a time.
Would you like me to make this version LinkedIn-format optimized (with emoji headers, tighter paragraph spacing, and keyword emphasis for reach)? That version typically performs 2-3× better in impressions and engagement on job and company posts.
Remote Digital Analytics Manager Job:
Remote job in Buffalo, NY
Contract Pay Rate Range: $40-47.50 per hour based on experience, education, geographic location and other factors.
This role blends product ownership with delivery management, you will lead a GA4/GTM implementation, govern event taxonomy, audit data quality, and ensure measurement is aligned to business goals.
The Digital Analytics Manager will influence both the implementation of data capture and the output derived from that data, ensuring integrity and usefulness end-to-end. You'll be responsible for defining, refining, and reporting on KPIs that measure both platform health and business performance, while producing actionable insights for Marketing, Merchandising, and leadership.
Remote Responsibilities of the Digital Analytics Manager Job:
Lead GA4 + GTM implementation (including server-side where applicable).
Translate business objectives into measurable KPIs and reporting requirements.
Write Features, Epics, and User Stories in Azure DevOps, define acceptance criteria, and manage analytics delivery through development sprints.
Partner with Engineering, UX, and Product teams to ensure analytics instrumentation aligns with key user journeys and funnels.
Build and manage executive and operational dashboards (Looker Studio/Tableau/BigQuery) for ongoing KPI tracking.
Establish measurement standards and KPI definitions across global regions.
Audit event collection and funnel integrity; open and track data issues with development teams.
Own documentation for tagging guides, measurement frameworks, KPI definitions, and QA protocols.
Partner closely with Marketing (campaign attribution, channel ROI, conversion lift) and Merchandising (product performance, catalog optimization, search/browse effectiveness) teams.
Provide polished reporting and presentations with actionable insights for cross-functional stakeholders.
Deliver weekly/monthly performance reviews with clear storylines: what's happening, why, and what action is recommended.
Lead the analytics perspective in planning sessions for campaigns, promotions, merchandising changes, and new feature launches.
Remote Qualifications of the Digital Analytics Manager Job:
2-4+ years in digital/web/product analytics with GA4 + GTM experience.
Ability to define, refine, and report on KPIs that drive business decisions.
Working knowledge of BigQuery/SQL and GA4 exports with commerce/order data.
Experience creating dashboards in Looker Studio/Tableau with solid data storytelling skills.
Demonstrated collaboration with Marketing and Merchandising teams to optimize performance.
Clear communication skills, both written and verbal; comfortable presenting findings to teams and leadership.
For more information or to be considered for the Digital Analytics Manager Job please contact ***************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
Remote Financial Planner - AI Trainer ($150 per hour)
Remote job in Buffalo, NY
Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab.
You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500
React Developer - Trading Technology FinTech (Remote-Friendly)
Remote job in Buffalo, NY
We're working with a growing trading-technology fintech in New York that builds advanced systems for banks and trading venues. Their platform provides a powerful framework and central event system that improves communication between financial applications, reduces technical debt, and helps prevent failures during critical market events.
They are seeking a React Developer to help build modern, high-performance user interfaces that support real-time trading workflows.
Responsibilities
Develop and maintain front-end applications using React, JavaScript, and TypeScript
Build reusable components and responsive UI features
Work closely with backend and product teams to deliver clean, intuitive interfaces
Optimize performance for real-time data and complex workflows
Contribute to code reviews, technical discussions, and ongoing improvements
Requirements
4+ years experience with React, JavaScript and TypeScript
Solid understanding of front-end architecture and component-driven design
Experience with real-time data or fintech is beneficial but not required
Strong problem-solving skills and attention to detail
What's Offered
Dynamic and innovative engineering environment
Remote flexibility with a New York-based team
Opportunities to work on impactful trading-technology systems
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Associate Attorney - Litigation, Civil or Criminal (Fully Remote/Hybrid)
Remote job in Buffalo, NY
Prominent national firm seeks a Litigation Associate Attorney for their expanding federal Workers' Compensation Defense practice. You will assist with litigating complex cases under the Defense Base Act (DBA). Prior Workers' Compensation or DBA experience is NOT required.
This is an excellent opportunity to join a collaborative team that offers growth and a flexible work culture with fully remote/hybrid options. This role can be based in any of their NY Metro offices:
NYC, Long Island or Westchester.
Fully remote option is available.
Ideal candidate will have 1- 3 years of litigation experience, Civil or Criminal, either Plaintiffs' or Defense side and have prior experience in one or more of the following:
Trial prep, court appearances, discovery, analyzing medical records, taken or assisted with depositions.
Responsibilities:
File review and legal analysis of workers' compensation claims
Regularly represent clients at depositions and hearings
Manage cases from start to finish
Qualifications:
Doctor of Jurisprudence degree from an accredited law school
Admitted to practice in any U.S. State
1-3 years' experience
Excellent written and oral communication skills
Base salary up to 130k (DOE) + Generous Bonus + Comprehensive Benefits Package + Fully Remote/Hybrid
Please email resume to ************************
Remote Product Tester - $45/hr + Free Products - Start Now!
Remote job in Clarence, NY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Work from Home - Need Extra Cash?
Remote job in Amherst, NY
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Online Survey Taker. Earn up to $25 per survey. - Remote
Remote job in Buffalo, NY
We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey. Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Share your opinion and help influence brand decisions on services and products you use every day.
What We Expect
Your honest opinion
Attention to details
Basic computer and internet skills
No experience required
To Qualify:
You must be 18+ years old
Have a desire to work from home
Looking to earn extra income
Requirements
Access to a computer or smartphone
Have high-speed internet access
Follow instructions
Basic reading and writing skills
Take at least 2 surveys per week
Benefits
Earn up to $25 per survey
Be your own boss
Work your own hours
Work from the comfort of your own home
Share your opinion to help shape better products and services
Get paid by: Check, Venmo, Paypal, and/or Giftcards
Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. Online surveys can pay up to $25 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience required, just your honest opinions! xevrcyc
Remote working/work at home options are available for this role.
Customer Focus Analyst (Unit 42 MDR) - Remote Weekend Shift
Remote job in Cheektowaga, NY
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations.
If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place.
You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be!
Job Summary
Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding.
You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction.
This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey.
Key Responsibilities
Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance
Support onboarding activities for new customers
Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations
Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed
Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps
Help drive consistency and quality in how incidents and threat intelligence are communicated externally
Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team
Qualifications
Preferred Qualifications
1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience
Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR
Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly
Experience reviewing, drafting, or presenting incident reports and security findings
Familiarity with Cortex XDR or Cortex XSOAR
Experience onboarding new security services or clients
Additional Information
Salary Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Data Entry Clerk/Administrative Support Clerk
Remote job in Buffalo, NY
Job Rundown
Basic Data Entrance Employee Really Wanted - Work From Residence 25 Terms Every Minute Input
Our company are
Legit Work Coming From Residence Information Entrance Jobs are mosting likely to need that you possess capabilities pertinent to the place you are actually making an application for. Training is offered based on the position.
Job Criteria
Computer system along with web accessibility
Peaceful job room far from interruptions
Should be capable and also relaxed to working in a setting without urgent supervision
Capability to check out, comprehend, and comply with dental and in black and white directions.
Records access or even administrative associate knowledge is not needed to have yet may be a benefit
Our team are enlisting those that possess a background in healthcare, materials home laborer, distribution chauffeurs, customer support, and so on - our experts accept all histories as long as you're ready to learn
You must administer on our site only.
Work Requirements
Our paid for market survey participants originate from all backgrounds and sectors consisting of distant records entry staff, management assistant, assistant, sales aide, customer service agent, warehouse or factory workers, motorist, medical assistant, registered nurse, call facility representative, etc. If you are searching for a part time distant job from residence work, this is actually a terrific job for getting a good added revenue.
Make Part-time profit from the comfort of your house. This job enables you to:
Work on your opportunity - you function when you wish.
Know brand new capabilities, obtain accessibility to sought after job from house work
No outfit code, do work in your pj's or operate in a suit - you decide on
Start today through seeing our website - as well as the moment there comply with instructions as noted
Credentials
Computer with web get access to
Silent work area out of interruptions
Must be capable as well as comfortable to functioning in an atmosphere without immediate guidance
Capability to check out, know, and also comply with dental and written directions
Records access or even administrative aide expertise is actually certainly not needed to have but can be a bonus offer
We are recruiting those that possess a history in health care, materials house laborer, delivery vehicle drivers, customer support, and so on - our team accept all histories as long as you prepare to learn
Advantages
Get Part time earnings from the comfort of your house
Work on your opportunity - you operate when you desire
Learn brand-new skill-sets, obtain accessibility to popular work coming from house jobs
No gown code, do work in your pj's or work in a satisfy - you select
Desired Capabilities and Knowledge
Records Access
Patient Education Consultant
Remote job in Buffalo, NY
The Patient Education Consultant is responsible for conducting demonstrations and trainings with current and potential Tactile Medical patients on our products in their assigned area. This position will build strong rapport with the patient through introduction to our product, discussion of financial options and closing the sale to delivering the patient's training and ensuring the patient is able to use their product as prescribed. Demonstrations are completed in-person with patients at a pre-determined location while trainings may be delivered in-person or via telehealth. Both patient facing interactions require documentation standards which vary based on the patient's insurance as well as Tactile's requirements.
Responsibilities
* Educate the patient and/or caregiver in all aspects of device use, including donning and doffing of garments, use of controller, following prescribed protocol and initiating a therapy session
* Contact patients within service levels expectations to schedule and complete trainings and demonstrations
* Responsible for direct sales to patients which includes providing a clear and thorough explanation of the patient's financial responsibility for the product, insurance coverage and finalizing the sale
* Provide clear verbal instruction while conducting the demonstration or training with patients and caregivers; modifying the interaction to their specific situation to ensure the training/demonstration approach meets the patient's individual needs (utilize adaptive technique when needed)
* Manage and respond appropriately to any patient feedback or objection, both positive and negative, regarding the product, their financial responsibility and required paperwork
* Ensure appropriate preparation for all trainings and demonstrations including finalizing and confirming appointment details with the patient, ensuring that you have all equipment, supplies, documentation, and accessories necessary to effectively complete the training or demonstration
* Review, complete and submit required paperwork with patient and answer questions
* Work collaboratively with territory partners to facilitate completing of orders, which may include but not limited to collection of a signature on a prescription or other documents required for insurance requirements
* Identify, escalate, and communicate problems, questions, or additional patient support needs to appropriate department for follow up
* Effectively use translation tools for patients where English is not their first language
* Meet or exceed established performance expectations
* Maintain compliance with all appropriate regulatory requirements including HIPAA
* Travel up to 80% within assigned territory
* Other duties as assigned
Qualifications
Education & Experience
Required:
* Bachelor's Degree or equivalent work experience
* 2+ years of experience in a patient facing, education/training and/or highly advanced customer service role
Preferred:
* Health related certification
* Medical device or healthcare industry experience
Knowledge & Skills
* Ability to lift 20 pounds on a regular basis
* Ability to work remotely and travel to patients in a home, clinic or virtual environment
* Able to provide clear written and verbal communication to patients, caregivers, field staff and internal teams
* Strong interpersonal communication skills including the ability to empathize with patients and caregivers
* Strong critical thinking and decision-making skills in healthcare related situations
* High degree of confidence and professionalism interacting with people of diverse cultures, ages, and abilities
* Excellent organization and time management skills - proactive and efficient in scheduling and managing multiple appointments
* Able to apply new information received via online learning modules, virtual or in-person interactions to enhance the patient experience
* Skilled in teaching others
* Ability to stay focused and organized to complete assigned tasks
* Technology savvy to efficiently complete paperwork, update records and communicate progress
* Ability to be self-directed and work independently to overachieve results
Below is the starting salary range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
$23.89 - $31.35 / HR
Additional benefits:
non-exempt - Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Auto-ApplyLead SAP Secuarity Consultant Buffalo, NY 14213 (Remote/Hybrid)
Remote job in Buffalo, NY
Job Title: Lead SAP Security Consultant
Duration: 12 Months plus only on w2
We are looking for a Senior/Lead SAP Security Consultant with strong experience in SAP authorization design, GRC tools, and IAM/SSO integration. The ideal candidate will act as a security architect, lead team members, and support SAP transformation initiatives.
Key Responsibilities
Lead SAP Security architecture and role design across SAP landscapes.
Integrate SAP Security with IAM and SSO platforms for secure access.
Manage and mentor the SAP Security team; coordinate with SAP, IT Security, Infrastructure, and external vendors.
Build and manage roles using PFCG, and oversee SAP user administration.
Work with SAP GRC tools including Firefighter, Access Enforcer, Compliance Calibrator.
Required Skills
10+ years of SAP Security experience.
Deep expertise in:
SAP Authorization & Role Design
SAP GRC (Access Control, Firefighter, Access Enforcer)
PFCG & user administration
IAM & SSO integration
Strong leadership and communication skills.
Public Engagement Intern
Remote job in Buffalo, NY
Avid Core is looking for a part-time outreach intern to support a local transportation project. This is a paid internship that runs from October 2025 to June 2026.
The Avid Core Public Engagement intern must be based in the Buffalo, New York Metro Area. The intern will support a hybrid work model and will be asked to attend and support in-person community engagement events.
Duties
Support pop-up and stakeholder engagement events in Chippewa, Medical Corridor and Canalside
Assist with the development and implementation of communications strategies
Support in-person and virtual meetings with research, detailed notetaking, and action item tracking
Review parking locations, take photos and transcribe feedback
Provide quality control and analysis of data
Promoting use of technology and payment systems
Requirements
Proficiency with the full Microsoft suite (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint) required
Ability to conduct interviews outdoors and present in front of groups
Comfortable using mobile device and apps to collect information
We're looking for someone who is:
Self-driven, organized, and able to prioritize
Fun and energetic
Able to work independently and as a team
Detail-oriented and able to analyze data
Interested in learning about career options in the communications and/or transportation field(s)
Interested in event management and community engagement
Education
High school diploma or equivalent
Either currently enrolled in a degree program or a recent graduate, preferably in journalism, communications, government, or similar field of study
Compensation: $20/hour
Location: This is a remote position but candidates must be based in the Downtown Buffalo, New York area.
Candidates must have access to a computer, steady internet connection, and a phone.
Accommodations: Avid Core is committed to the full inclusion of all qualified individuals. As part of this commitment, we provide reasonable accommodations as needed. Contact ********************* to request an accommodation to participate in the job application and/or interview process.
Avid Core is an award-winning small woman-owned business headquartered in Northern Virginia. We provide effective professional services and strategic communications to public and private sector clients. Avid Core is an equal opportunity employer and operates a drug-free workplace.
To Apply: Submit resumes and cover letters through this posting. Submissions without a cover letter will not be reviewed.
Client Experience Specialist - Eastern time US Remote
Remote job in Buffalo, NY
The **Client Experience Specialist** is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.
The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands.
**This position is 100% remote and will support various markets. The preferred candidate will have NJ transaction experience.**
**Responsibilities:**
+ Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner.
+ Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems.
+ Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties.
+ Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
+ Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties.
+ Regularly update and manage communication with all parties involved in the transaction.
+ Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.
**Experience**
+ Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume
An individual should demonstrate the following competencies:
+ Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
+ People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process.
+ Technical- ability to learn and navigate multiple software systems with an elevated level of competency.
+ Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
+ Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things.
+ Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
+ Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
+ Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient.
+ Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
**Anywhere is proud to offer a comprehensive benefits package to our employees including:**
+ Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
+ 401(k) savings plan with company match
+ Paid Time Off to Include Holidays, Vacation Time, and Sick Time
+ Paid Family & Paternity Leave
+ Life Insurance
+ Business Travel Accident Insurance
+ All employees receive access to LinkedIn Learning
+ Tuition reimbursement for approved programs
+ Employee Referral Program
+ Adoption Assistance Program
+ Employee Assistance Program
+ Health and Wellness Program and Incentives
+ Employee Discounts
+ Employee Resource Groups
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services' Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
Flex Sales Fair Consultant - Work from Home
Remote job in Buffalo, NY
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring “the best school day of the year” in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started…
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
Qualifications
Knowledge, Skills, and Abilities:
Sales Acumen:
Understanding of sales techniques, negotiation skills, and closing strategies.
Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
Ability to build and maintain strong relationships with customers.
Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
Strong time management skills and ability to prioritize tasks effectively.
Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
Time Type:Full time Job Type:Regular SeasonalJob Family Group:SalesLocation Region/State:FloridaEEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision
Auto-ApplyResearch Support Specialist - Grants & Finance (Remote Opportunity)
Remote job in Amherst, NY
About UMass Amherst
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
About Research & Engagement
The UMass Amherst community engages more than 31,000 students, 1,400 faculty, and 5,000 staff in 11 schools and colleges with a wide variety of degree programs, research, and public service. More than 800 faculty lead sponsored research projects in many areas from basic to applied that are sponsored by federal, state, and private sources with expenditures of more than $240 million in 2023.
Job Summary
The Research Support Specialist - Grants & Finance serves as a critical resource within the Vice Chancellor for Research and Engagement (VCRE) Office, with specialized expertise in research accounting, budgeting, and procurement. The Research Support Specialist supports the financial and operational needs of large-scale research awards and addresses complex issues related to award support across the University.
Essential Functions
Anticipation and Support for New Large-Scale Awards
Collaborates with Principal Investigators (PIs), research administrators, and support staff to prepare for the financial and administrative demands of newly awarded, large-scale research projects.
Provides preemptive guidance on budgeting, financial planning, and procurement strategies to ensure compliance with institutional and sponsor guidelines.
Acts as a liaison between the VCRE office and campus stakeholders to facilitate efficient set-up and early-stage management of major awards.
Develops forecasting tools and resource allocation plans to anticipate financial needs and potential challenges for large-scale research projects.
Incident Management and Resolution
Supports resolution of incidents and complex issues related to post-award financial management by providing guidance and problem-solving expertise.
Performs in-depth analysis of financial, procurement, and compliance concerns related to ongoing research projects and implements corrective actions as needed.
Coordinates with relevant college and department level staff, as well as individual PIs to ensure prompt resolution of issues and facilitate communication between stakeholders.
Expert Consultation and Support
Serves as a subject matter expert in research accounting, budgeting, and procurement, offering guidance to staff across the campus on best practices and institutional policies.
Supports training initiatives and workshops for College-level post-award support staff to enhance campus-wide capabilities in research financial management.
Provides recommendations to the AVCRSS for process improvements, policy updates, and tools that enhance post-award support effectiveness.
Compliance and Reporting
Ensures compliance with federal, state, and institutional policies in all areas of research accounting, budgeting, and procurement.
Collaborates with internal auditors and compliance officers to review and refine procedures.
Assists in preparing reports, data analyses, and presentations for senior leadership.
Other Functions
Performs other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Bachelor's degree (preferably in Finance, Accounting, Business Administration, or a related field).
Five (5) years of experience in research accounting, budgeting, procurement, or financial management within a higher education or research-intensive environment.
Certified Research Administrator (CRA) certification (at hire or obtained within 18 months of hire).
Strong analytical and problem-solving skills with a proactive mindset.
Proven ability to manage complex financial and operational scenarios.
Expertise in federal and state grant regulations, institutional policies, and compliance.
Excellent communication and interpersonal skills for collaboration with diverse stakeholders.
Proficiency in financial software, accounting systems, and research management tools.
Ability to handle confidential and sensitive information with discretion.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Advanced degree (e.g., MBA, MPA, or relevant field).
Physical Demands/Working Conditions
Typical office environment.
Work Schedule
37.5 hours per week. Some flexibility in working hours may be required to meet project deadlines and handle urgent incidents.
This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
Salary Information
Salary Level 27
Exempt Hiring Ranges
Special Instructions to Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Sales Representative, Inbound Remote
Remote job in Buffalo, NY
Description Now Hiring: Future Remote Inside Sales Representatives!
Apply Today - Classes Start January 2026!
Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026.
Key Dates
Licensed Class Begins: January 12, 2026
Unlicensed Class Begins: January 26, 2026
Why Liberty Mutual?
Pay Details:
Starting base salary is $45K with opportunity for growth.
Average earnings range from $55K-$75K through a combination of base salary and generous commission.
Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of New York. Applicants must reside within the specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
Comprehensive medical benefits from Day 1.
No cold calls, all incoming warm leads.
Opportunities for rewards and recognition.
Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
Strong, engaging interpersonal and persuasion skills needed to close sales
Ability to communicate well to both prospects and customers
Excellent analytical, decision-making and organizational skills
Strong typing capabilities and PC proficiency
Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
We can recommend jobs specifically for you! Click here to get started.
Auto-Apply