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Senior Quality Manager jobs at Orchid Orthopedic Solutions

- 356 jobs
  • Quality Program Manager - Heart Institute

    Rady Children's Hospital San Diego 4.2company rating

    San Diego, CA jobs

    The Quality Program Manager (QPM), is responsible for the development and advancement of quality improvement and safety initiatives throughout the Heart Institute (HI) in collaboration with leadership, faculty, and staff. The QPM ensures the achievement of the (HI) and organizational goals in quality improvement, patient safety, and accreditation/regulatory compliance through effective working relationships and partnering with leadership in assigned areas. The QPM develops, leads, plans, organizes, and monitors the quality and performance improvement activities for clinical as well as support and/or administrative services while ensuring that these are in concert with both the RCHSD organizational and patient safety/quality improvement plans. Working closely with the VP - Heart Institute, the QPM is responsible for the planning, oversight, and implementation of all continuous quality improvement initiatives and will develop the strategic clinical improvement strategies for the HI by implementing plans to enhance patient care and safety. The QPM will also identify and establish quality objectives and priorities across the HI and ensure they meet quality standards and are in alignment with the HI strategic plan; Provides recommendations for Medical Director goals to ensure alignment across sub-specialty programs and the HI; Designs and develops data collection, analysis, monitoring, and communicates outcome measures for the HI and acts as a quality expert to the HI data manager and data coordinators; Plans, develops and arranges for quality or safety education for HI faculty and staff to address current gaps in education and training; Designs and provides guidance and educational support to faculty, staff, and leadership on quality improvement methodologies and compliance requirements; Closely collaborates and communicates with the Quality Management department to ensure coordination of work with respect to quality and safety activities. MINIMUM QUALIFICATIONS: Bachelor's Degree 3 Years of Experience in quality assurance and performance improvement, preferably in a healthcare setting California RN License Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Ability to function independently and as a member of a cohesive team Ability to build relationships and collaborate in the achievement of mutual goals Clear and effective communication skills Understanding of, and ability to apply project management and process improvement principles Ability to perform as a quality resource representative to medical staff committees as well as interdisciplinary teams Ability to be flexible in work schedules and coverage of any geographical area of the organization Ability to prioritize workload Ability to utilize critical thinking skills, apply sound principles of decision making and problem-solving processes Analytical skills necessary in order to develop and implement strategic plans and evaluate their effectiveness Ability to organize an agenda, and lead HI discussions Ability to multi-task, pay close attention to details, and resolve problems. Knowledge of regulatory and accreditation agency standards Proficient in data analysis and reporting tools 3 Years of Experience in quality assurance and performance improvement, preferably in a healthcare setting PREFERRED QUALIFICATIONS: 5 Years of Experience Lean Six Sigma Green or Black Belt, The Model of Improvement, or similar quality improvement certification **The current salary range for this position is $52.95 to $72.81** Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled. EOE including disability/vet
    $53-72.8 hourly 55d ago
  • Quality Program Manager - Heart Institute

    Rady Children's Hospital-San Diego 4.2company rating

    San Diego, CA jobs

    The Quality Program Manager (QPM), is responsible for the development and advancement of quality improvement and safety initiatives throughout the Heart Institute (HI) in collaboration with leadership, faculty, and staff. The QPM ensures the achievement of the (HI) and organizational goals in quality improvement, patient safety, and accreditation/regulatory compliance through effective working relationships and partnering with leadership in assigned areas. The QPM develops, leads, plans, organizes, and monitors the quality and performance improvement activities for clinical as well as support and/or administrative services while ensuring that these are in concert with both the RCHSD organizational and patient safety/quality improvement plans. Working closely with the VP - Heart Institute, the QPM is responsible for the planning, oversight, and implementation of all continuous quality improvement initiatives and will develop the strategic clinical improvement strategies for the HI by implementing plans to enhance patient care and safety. The QPM will also identify and establish quality objectives and priorities across the HI and ensure they meet quality standards and are in alignment with the HI strategic plan; Provides recommendations for Medical Director goals to ensure alignment across sub-specialty programs and the HI; Designs and develops data collection, analysis, monitoring, and communicates outcome measures for the HI and acts as a quality expert to the HI data manager and data coordinators; Plans, develops and arranges for quality or safety education for HI faculty and staff to address current gaps in education and training; Designs and provides guidance and educational support to faculty, staff, and leadership on quality improvement methodologies and compliance requirements; Closely collaborates and communicates with the Quality Management department to ensure coordination of work with respect to quality and safety activities. MINIMUM QUALIFICATIONS: Bachelor's Degree 3 Years of Experience in quality assurance and performance improvement, preferably in a healthcare setting California RN License Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Ability to function independently and as a member of a cohesive team Ability to build relationships and collaborate in the achievement of mutual goals Clear and effective communication skills Understanding of, and ability to apply project management and process improvement principles Ability to perform as a quality resource representative to medical staff committees as well as interdisciplinary teams Ability to be flexible in work schedules and coverage of any geographical area of the organization Ability to prioritize workload Ability to utilize critical thinking skills, apply sound principles of decision making and problem-solving processes Analytical skills necessary in order to develop and implement strategic plans and evaluate their effectiveness Ability to organize an agenda, and lead HI discussions Ability to multi-task, pay close attention to details, and resolve problems. Knowledge of regulatory and accreditation agency standards Proficient in data analysis and reporting tools 3 Years of Experience in quality assurance and performance improvement, preferably in a healthcare setting PREFERRED QUALIFICATIONS: 5 Years of Experience Lean Six Sigma Green or Black Belt, The Model of Improvement, or similar quality improvement certification The current salary range for this position is $52.95 to $72.81 Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.
    $53-72.8 hourly 55d ago
  • Director, Clinical Quality Assurance

    Lyell Immunopharma 4.3company rating

    South San Francisco, CA jobs

    Using living cells to treat - and sometimes even cure - cancer is one of the most dramatic advances in modern medicine. Patients with hematologic malignancies have been successfully treated with cell therapies. However, these profound results have not yet been achieved in patients with solid tumors, representing approximately 90% of all cancers. And for patients with hematologic malignancies, there is a need for next-generation cell therapies that can deliver increased response rates and longer duration of response. We are a clinical-stage company advancing a pipeline of next-generation CAR T-cell therapies for patients with solid tumors or hematologic malignancies. Lyell's product candidates are enhanced with novel technology designed to generate T cells that resist exhaustion and have qualities of durable stemness in order to drive durable tumor cytotoxicity and achieve consistent and long-lasting clinical response. We were founded by cell therapy pioneers whose decades of research elevated the broader understanding of T-cell biology and its interaction with cancer. In our quest to advance next-generation CAR T-cell therapies, we have built a fully integrated company capable of discovering new technologies, translating science into therapies, manufacturing cell therapy products, and clinically evaluating them in patients. Our culture is based on Science, Respect, Collaboration, and Courage and reflects who we are, the environment we create, and our mission's urgency. This role is a hybrid role and will be based out of our South San Francisco, California. The individual in this role is responsible for leading and managing our clinical quality systems and ensuring GCP (Good Clinical Practice) compliance across all clinical trial activities. This role will partner across the clinical development organization to establish, maintain, and enhance robust risk-based clinical quality programs that support our investigational products in development. This is a hands-on leadership role suited for someone who thrives in a fast-paced, dynamic environment and is excited to build and optimize quality systems from the ground up. KEY ROLE AND RESPONSIBILITIES: Quality Leadership & Strategy Develop and implement a clinical quality assurance strategy aligned with company goals and regulatory expectations. Serve as the subject matter expert (SME) in GCP and clinical compliance regulations and guidelines (e.g., FDA, EMA, ICH). Provide quality oversight and guidance to cross-functional clinical teams and executive leadership. Audit Program Design, manage, and conduct internal and external GCP audits (e.g., site audits, vendor audits, TMF audits). Oversee audit findings, CAPA development, and follow-up to ensure timely resolution. Collaborate with CROs, vendors, and clinical sites to ensure quality expectations are met. Inspection Readiness Lead clinical inspection readiness activities for regulatory agency inspections. Serve as the CQA representative during inspections, ensuring timely and accurate responses. SOP & Quality System Development Establish and maintain GCP-related SOPs, policies, and quality management systems. Ensure continuous improvement of quality systems, procedures, and training programs. Training & Compliance Provide GCP training and ongoing education to clinical and cross-functional staff. Monitor compliance metrics and identify trends and areas for improvement. Collaboration & Communication Act as the liaison between QA and clinical operations, regulatory affairs, and senior leadership. Partner with external stakeholders (e.g., CROs, vendors) to ensure alignment on quality standards. PREFERRED EDUCATION & EXPERIENCE: BA/BSc in a scientific field with a minimum of 15 years' experience; or MBA or MSc with a minimum of 10 years' experience 10 years of progressive responsibility in Quality Assurance in the Biotechnology industry with at least 5 years' experience in a management or leadership role. Recognized subject matter expert in GCP, GVP, and GCLP and clinical quality systems Demonstrated ability to drive change within organizations. KNOWLEDGE, SKILLS AND ABILITIES: Demonstrated expert knowledge of FDA regulations, and ICH GCP guidelines. Familiarity with EMA and MHRA regulations Fast learner, adaptable, with enterprise viewpoint and excellent cross-collaboration and inter-personal skills. Experience managing audits and supporting regulatory inspections Strong knowledge of clinical trial processes, oncology and/or cell therapy a plus Ability to work independently and collaboratively among cross-functional teams. Ability to work efficiently, prioritize workflow, meet deadlines and balance competing priorities Lyell offers its employees a range of compensation and benefits. To assist you with your decision to apply for this role, the following decision to apply for this role, the following information and links to our site highlight our competitive market position and support to our employees and their dependents. The salary range for this position is $200,000 to $245,000, annually, with the opportunity to earn an annual bonus. The salary range is an estimate, and the actual salary may vary based on Lyell's compensation practices and an applicant's qualifications and experience. Employees are also eligible to participate in Lyell's Equity Incentive Plan. Our Employee Benefits program is extensive and includes subsidized medical, dental and vision plans from your first day of employment, FSA, Company provided Life and AD&D Insurance as well as STD and LTD Insurance, ESPP, a 401(k) Plan with Company match, mass transit commuter benefits, cell phone reimbursement and a range of supplemental benefits that you may choose to elect. Our paid time-off benefits currently include 18 days' vacation, 9 day's sick leave, 8 observed holidays as well as a floating holiday. We also have a summer and a winter office shutdown. At Lyell, we believe that highest performing teams include people from a wide variety of backgrounds and experiences who respectfully challenge each other. We are committed to building an open, diverse and inclusive culture for all employees. Lyell is proud to be an equal opportunity employer and does not discriminate on the basis of race, color, citizenship status, national origin, ancestry, sex, sexual orientation, age, religion, creed, physical or mental disability, medical condition, marital status, veteran status or any other characteristics protected under applicable federal, state and local laws. We've learned from experience that some of the best people don't always match our requirements perfectly - if you're interested and think you could fit, please don't hesitate to apply.
    $200k-245k yearly Auto-Apply 5d ago
  • Director Quality

    Providence Health & Services 4.2company rating

    Portland, OR jobs

    Calling all Esteemed Leaders! Are you a visionary strategist with a deep passion for healthcare quality and improvement? Have you worked in a Health Plan specific environment? Do you excel in leading transformative initiatives and ensuring excellence in health plan ratings? If so, we have a prime opportunity for you! The Role: As the Director of Quality, you will be at the forefront of our efforts to enhance clinical and member experience outcomes and maintain high scores within key health plan ratings, such as CMS MA Star Ratings, NCQA ratings & accreditation, Exchange QRS ratings, and Medicaid quality. Based in our innovative environment, you'll lead the charge in designing quality programs, closing quality care gap measures, and integrating care gap closure into value-based contracting. What You'll Do: + Quality Strategy & Program Design: Define and craft overarching strategies to achieve exceptional performance in key quality programs, optimizing clinical quality and member experience measures. + Quality Improvement: Implement precise quality improvement programs with defined ROI and feedback loops, tracking effectiveness meticulously and driving operational processes to achieve strategic imperatives. + HEDIS and Supplemental Data: Spearhead strategy development to meet performance goals in HEDIS and supplemental data, ensuring strong performance in pivotal quality measures like MA Stars and HEDIS. + Resource Management: Prioritize resources and make capital budgeting decisions to manage multiple priorities efficiently. + Data-Driven Analysis: Analyze data from the clinical quality analytics team to develop interventions and oversee quality performance reporting. + Health Equity: Partner with Health Equity leadership to implement strategies addressing health equity. + Quality Issue Resolution: Investigate potential quality of care issues, assess systemic and case-specific problems, and facilitate barrier analysis and process improvement. + Vendor Management: Oversee vendor contracts for HEDIS auditing, NCQA HEDIS reporting, and regulatory/accreditation-related surveys. + Team Leadership: Establish departmental priorities, manage core leaders and caregiver staff, promote professional development, and ensure comprehensive policy implementation. What You'll Bring: + Educational Background: Bachelor's Degree in a business or healthcare-related field; Master's Degree in Public Health, Healthcare Administration, Business Administration or relevant programs is preferred. + Experience: 7 years of management or supervisory experience in a health plan and 5 years in quality improvement program planning, with a focus on MA star program management. + Specialized Knowledge: 3 years of experience in HEDIS audits and expertise in quality management principles and tools like Six Sigma, Root Cause Analysis, PDSA, and Lean methodologies. + Certifications: Certified Professional in Healthcare Quality (CPHQ) preferred. + Leadership Abilities: Proficient in leading the development of quality strategies and managing matrixed collaborations. + Regulatory Expertise: Deep understanding of regulatory requirements and program design to achieve superior health plan ratings. + Skills: Strong project management, team management, organizational, interpersonal, and communication skills. + Problem-Solving Prowess: Detail-oriented, systems thinker with adaptive and goal-oriented problem-solving abilities. Why Join Us? + Transformative Impact: Be a pivotal part of an organization committed to transforming healthcare quality and impacting communities positively. + Empowered Innovation: Experience autonomy and support to bring your innovative ideas to fruition. + Collaborative Excellence: Work alongside a talented team dedicated to their craft and passionate about healthcare. + Dynamic Growth: Thrive in a fast-paced industry with constant opportunities for professional growth and adaptation. Ready to Drive Healthcare Excellence? If you're a strategic leader with a zeal for healthcare improvement, we invite you to apply! Join our team and contribute to a healthier, brighter future for all. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 401342 Company: Providence Jobs Job Category: Clinical Quality Job Function: Quality/Process Improvements Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 5018 STRATEGIC PLANNING Address: OR Portland 4400 NE Halsey St Work Location: Providence Health Plaza (HR) Bldg 2-Portland Workplace Type: On-site Pay Range: $71.15 - $112.34 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $71.2-112.3 hourly Auto-Apply 8d ago
  • Patient Blood Management Programs Manager- FT - Days - Quality

    El Camino Health 4.4company rating

    Mountain View, CA jobs

    El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen. Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for. FTE 1 Scheduled Bi-Weekly Hours 80 Work Shift Day: 8 hours Job Description Form, lead, and facilitate cross functional teams in the planning, developing, coordinating and implementing of complex, enterprise-wide, inpatient and outpatient, performance improvement and/or quality outcome initiatives under the El Camino Health's Patient Blood Management Program. Coach and advise on efforts that will serve to improve efficiency, quality, cost-effectiveness, and the patient experience. Facilitates patient blood management efforts on patient safety, quality or performance improvement teams in collaboration with clinical and non-clinical team leaders and senior leaders. Fosters teamwork to achieve program and organizational goals. The program manager of the Patient Blood Management program serves as the clinical leader for advancing the care of the program-specific patients throughout the organization. The program manager is responsible on achieving and maintaining compliance with the Joint Commission (TJC), American Association of Blood Banks (AABB), and other applicable evidence-based standards. The role leads performance improvement initiatives through application of clinical expertise, knowledge of both clinical and administrative settings and frequent interactions with a variety of clinical and non-clinical roles. The program manager will utilize his/her expertise in enhancing the program, develop evidenced-based practice, education and collaboration, mentoring, and demonstrate change leadership. The program manager coordinates the team's efforts to design, implement, measure, and report-on safe, cost-effective evidence-based care strategies for the Inpatient and Outpatient population across the continuum of care. The program manager conducts comprehensive patient studies to evaluate activities and outcomes, manages policies and protocols, and reviews current best practice through networking and ongoing education. Key Responsibilities Collaborates with the Clinical Laboratory team and Transfusion Safety Committee to improve the use of evidence-based practice for the Patient Blood Management programs and improve clinical outcomes by leading PI projects, developing education modules, and gap analysis. Leads, facilitates and collaborates with the multi-disciplinary team across the enterprise to integrate evidence-based practice recommendations into clinical practice and organizational processes. Works directly with service line leaders, medical staff, nursing, and community providers to improve care for the inpatients, outpatients, and perioperative patients. Maintains current knowledge of patient blood management, both inpatient, outpatient and perioperative, and of current clinical practice /other guidelines and regulatory specifications to include Joint Commission as well as health plan specialty certifications. Remains current on both Joint Commission Patient Blood Management and AABB (American Association Blood Bank) standards on Blood management. Supervises and controls all program-specific data generation for patient blood management programs including IT/iCare reporting, vendors, patient-reported outcomes, and data registries. Partners with clinical data analysts/staff. Reviews and analyzes data regarding clinical outcomes and regulatory compliance. Provides data and reports to executive and physician leadership, and department directors. Works closely with clinical analysts and IT/iCare staff to develop reports and improve data collection. Concurrently monitors the program's performance of care on inpatient, outpatient, and perioperative patient care units across the enterprise providing education and intervention with clinical staff and providers as necessary to improve delivery of care. Provides feedback to the team and/or applicable committees and develops strategies to overcome organizational barriers regarding knowledge, process and interdepartmental collaboration. Additionally, brings frontline staff feedback to the multidisciplinary team. Demonstrates teamwork and utilizes communication/ influencing expertise to foster collaboration among clinicians and providers and in the adoption of best practices. Complies with regulatory standards and laws and strives to continue to advance the program. Demonstrates complex/high-level communication skills. Plan and directs services to improve clinical outcomes. Works with Director to implement new programs and services. Complies data and prepares data visualization for both medical and nursing staff to improve performance. Qualifications Bachelor's degree in a work-related field from an accredited college or university or related field; Master's preferred. Three (3) years' experience leading teams in the specialty, preferably in a clinical setting. Knowledge of inpatient, outpatient, perioperative and clinic operations within the specialty. Excellent communication skills, both oral and written, interpersonal, and facilitation skills. Computer proficiency in data base use and data presentation programs including Microsoft office suite programs. Demonstrated ability to produce results and coordinate projects. Proven critical thinking and problem-solving skills with the ability to organize, analyze and present data License/Certification/Registration Requirements RN license required. CPHQ Certification, preferred Certified Clinical Nurse Leader, preferred. Salary Range: $73.68 - $110.52 USD Hourly The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation. Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America) An Equal Opportunity Employer: El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.
    $73.7-110.5 hourly Auto-Apply 60d+ ago
  • Director, Drug Product Quality Assurance

    Genentech 4.5company rating

    Hillsboro, OR jobs

    ** Hillsboro Technical Operations (HTO) is a drug product & finished goods manufacturing organization responsible for the reliable delivery of Roche's commercial portfolio & pipeline products. The Quality organization at HTO comprises Quality Assurance, Quality Systems & Compliance, Quality Control, and Quality Engineering & Validation. Together, we produce millions of units of life-saving medicine every year to patients around the world. **The Opportunity:** In this exciting role, you will lead a dynamic and inclusive team responsible for ensuring Quality supply of life-saving medicines for our patients. You have the unique opportunity to lead our Quality Assurance team and drive compliance and continuous improvement initiatives at the site and through our network. The Head of Quality Assurance is accountable for quality oversight for all cGMP operations, ensuring products meet quality standards and regulatory requirements. Quality Assurance responsibilities include ensuring procedures and specifications are followed, reviewing and approving production records, investigating deviations (non-conformances), determining the acceptability of each batch for release, and for continuously improving the quality system. This role provides Quality leadership for key initiatives to establish Hillsboro Technical Operations as a center of excellence for aseptic drug product manufacturing. + You will provide quality oversight for all cGMP operations, ensuring products meet quality standards and regulatory requirements (including shop floor oversight, batch production record review, investigations for non-conformances, document approvals, batch release). + You will create an environment with strong team spirit, timely and effective communication, sense of urgency and high motivation, and inspire teams to achieve short-term and long-term goals. + You will support product launches through all stages of Regulatory relevant activities, including successfully managing inspections. + As a member of the Quality Site Leadership Team, you will drive site strategy realization, networking activities, coordination, cross-functional planning and decision making. + You will take proactive measures to promote a positive safety culture and ensure all applicable safety, health and environmental requirements are met in accordance with company policies and local legal requirements. + You will embody Pharma Technical (PT) Lean principles and methodologies and promote a continuous improvement culture throughout the organization by encouraging experimentation and learning. + You will optimize and protect our Quality operating model, and continually adapt to both current and future needs of the organization (skills, capabilities, technologies, staffing, etc.). + You will partner with Manufacturing, Manufacturing Sciences and Technology, and Engineering Quality to create an environment conducive for efficient manufacturing execution and continuous improvement. + You will help establish HTO as a center of excellence for Drug Product Manufacturing including all unit operations such as drug substance thawing, filtration, filling, lyophilization and crimping for vial and prefilled syringe products. **Who you are:** + You have a BS/MS degree in Science or Engineering with 15+ years of deep, relevant bio/pharmaceutical experience + You have significant cross-functional and direct group management, ideally in manufacturing or Quality. Previous experience in Quality is preferred. + You are an exceptional leader-able to inspire and motivate teams to make a big impact and deliver their best every day. + You have experience in working in an FDA regulated environment in a parenteral facility, and in-depth understanding of cGMP, regulatory requirements and quality management systems. + You are a strategic and systems thinker with a compliance focus, anticipating technology trends and driving excellence in execution. + You have experience implementing and driving a continuous improvement culture. + You are able to work in a dynamic and fast-paced environment while always ensuring the highest quality and safety standards. The expected salary range for this position based on the primary location for this position of Hillsboro, OR is $142,600 - $263,000.. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. This position also qualifies for the benefits detailed at the link provided below. Link to Benefits (**************************************************** . Relocation benefits are provided \#gnehtoquality _Occasional international business travel may be required depending upon ongoing business activities._ Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants (***************************************************************************************************** .
    $142.6k-263k yearly 21d ago
  • Director, Drug Product Quality Assurance

    Genentech 4.5company rating

    Hillsboro, OR jobs

    Hillsboro Technical Operations (HTO) is a drug product & finished goods manufacturing organization responsible for the reliable delivery of Roche's commercial portfolio & pipeline products. The Quality organization at HTO comprises Quality Assurance, Quality Systems & Compliance, Quality Control, and Quality Engineering & Validation. Together, we produce millions of units of life-saving medicine every year to patients around the world. The Opportunity: In this exciting role, you will lead a dynamic and inclusive team responsible for ensuring Quality supply of life-saving medicines for our patients. You have the unique opportunity to lead our Quality Assurance team and drive compliance and continuous improvement initiatives at the site and through our network. The Head of Quality Assurance is accountable for quality oversight for all cGMP operations, ensuring products meet quality standards and regulatory requirements. Quality Assurance responsibilities include ensuring procedures and specifications are followed, reviewing and approving production records, investigating deviations (non-conformances), determining the acceptability of each batch for release, and for continuously improving the quality system. This role provides Quality leadership for key initiatives to establish Hillsboro Technical Operations as a center of excellence for aseptic drug product manufacturing. * You will provide quality oversight for all cGMP operations, ensuring products meet quality standards and regulatory requirements (including shop floor oversight, batch production record review, investigations for non-conformances, document approvals, batch release). * You will create an environment with strong team spirit, timely and effective communication, sense of urgency and high motivation, and inspire teams to achieve short-term and long-term goals. * You will support product launches through all stages of Regulatory relevant activities, including successfully managing inspections. * As a member of the Quality Site Leadership Team, you will drive site strategy realization, networking activities, coordination, cross-functional planning and decision making. * You will take proactive measures to promote a positive safety culture and ensure all applicable safety, health and environmental requirements are met in accordance with company policies and local legal requirements. * You will embody Pharma Technical (PT) Lean principles and methodologies and promote a continuous improvement culture throughout the organization by encouraging experimentation and learning. * You will optimize and protect our Quality operating model, and continually adapt to both current and future needs of the organization (skills, capabilities, technologies, staffing, etc.). * You will partner with Manufacturing, Manufacturing Sciences and Technology, and Engineering Quality to create an environment conducive for efficient manufacturing execution and continuous improvement. * You will help establish HTO as a center of excellence for Drug Product Manufacturing including all unit operations such as drug substance thawing, filtration, filling, lyophilization and crimping for vial and prefilled syringe products. Who you are: * You have a BS/MS degree in Science or Engineering with 15+ years of deep, relevant bio/pharmaceutical experience * You have significant cross-functional and direct group management, ideally in manufacturing or Quality. Previous experience in Quality is preferred. * You are an exceptional leader-able to inspire and motivate teams to make a big impact and deliver their best every day. * You have experience in working in an FDA regulated environment in a parenteral facility, and in-depth understanding of cGMP, regulatory requirements and quality management systems. * You are a strategic and systems thinker with a compliance focus, anticipating technology trends and driving excellence in execution. * You have experience implementing and driving a continuous improvement culture. * You are able to work in a dynamic and fast-paced environment while always ensuring the highest quality and safety standards. The expected salary range for this position based on the primary location for this position of Hillsboro, OR is $142,600 - $263,000.. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. This position also qualifies for the benefits detailed at the link provided below. Link to Benefits. Relocation benefits are provided #gnehtoquality Occasional international business travel may be required depending upon ongoing business activities. Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
    $142.6k-263k yearly 21d ago
  • Director, Drug Product Quality Assurance

    Genentech 4.5company rating

    Hillsboro, OR jobs

    Hillsboro Technical Operations (HTO) is a drug product & finished goods manufacturing organization responsible for the reliable delivery of Roche's commercial portfolio & pipeline products. The Quality organization at HTO comprises Quality Assurance, Quality Systems & Compliance, Quality Control, and Quality Engineering & Validation. Together, we produce millions of units of life-saving medicine every year to patients around the world. The Opportunity: In this exciting role, you will lead a dynamic and inclusive team responsible for ensuring Quality supply of life-saving medicines for our patients. You have the unique opportunity to lead our Quality Assurance team and drive compliance and continuous improvement initiatives at the site and through our network. The Head of Quality Assurance is accountable for quality oversight for all cGMP operations, ensuring products meet quality standards and regulatory requirements. Quality Assurance responsibilities include ensuring procedures and specifications are followed, reviewing and approving production records, investigating deviations (non-conformances), determining the acceptability of each batch for release, and for continuously improving the quality system. This role provides Quality leadership for key initiatives to establish Hillsboro Technical Operations as a center of excellence for aseptic drug product manufacturing. You will provide quality oversight for all cGMP operations, ensuring products meet quality standards and regulatory requirements (including shop floor oversight, batch production record review, investigations for non-conformances, document approvals, batch release). You will create an environment with strong team spirit, timely and effective communication, sense of urgency and high motivation, and inspire teams to achieve short-term and long-term goals. You will support product launches through all stages of Regulatory relevant activities, including successfully managing inspections. As a member of the Quality Site Leadership Team, you will drive site strategy realization, networking activities, coordination, cross-functional planning and decision making. You will take proactive measures to promote a positive safety culture and ensure all applicable safety, health and environmental requirements are met in accordance with company policies and local legal requirements. You will embody Pharma Technical (PT) Lean principles and methodologies and promote a continuous improvement culture throughout the organization by encouraging experimentation and learning. You will optimize and protect our Quality operating model, and continually adapt to both current and future needs of the organization (skills, capabilities, technologies, staffing, etc.). You will partner with Manufacturing, Manufacturing Sciences and Technology, and Engineering Quality to create an environment conducive for efficient manufacturing execution and continuous improvement. You will help establish HTO as a center of excellence for Drug Product Manufacturing including all unit operations such as drug substance thawing, filtration, filling, lyophilization and crimping for vial and prefilled syringe products. Who you are: You have a BS/MS degree in Science or Engineering with 15+ years of deep, relevant bio/pharmaceutical experience You have significant cross-functional and direct group management, ideally in manufacturing or Quality. Previous experience in Quality is preferred. You are an exceptional leader-able to inspire and motivate teams to make a big impact and deliver their best every day. You have experience in working in an FDA regulated environment in a parenteral facility, and in-depth understanding of cGMP, regulatory requirements and quality management systems. You are a strategic and systems thinker with a compliance focus, anticipating technology trends and driving excellence in execution. You have experience implementing and driving a continuous improvement culture. You are able to work in a dynamic and fast-paced environment while always ensuring the highest quality and safety standards. The expected salary range for this position based on the primary location for this position of Hillsboro, OR is $142,600 - $263,000.. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. This position also qualifies for the benefits detailed at the link provided below. Link to Benefits. Relocation benefits are provided #gnehtoquality Occasional international business travel may be required depending upon ongoing business activities. Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
    $142.6k-263k yearly Auto-Apply 21d ago
  • Quality Patient Safety Program Manager

    Dignity Health 4.6company rating

    Grass Valley, CA jobs

    **Job Summary and Responsibilities** The primary function of the Quality/Patient Safety Program Manager is to support, coordinate, and facilitate the quality management (QM), patient safety (PS) and regulatory performance improvement (PI) activities for the hospital and medical staff. This role also serves as a resource to employees, management, nursing directors, senior management, councils, physicians and teams on quality management activities and will handle patient sensitive and confidential hospital information. + Assists in the design, planning, implementation and coordination of Quality Management, Patient Safety and Performance Improvement activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, root cause analyses and medical staff improvement (e.g. case review for peer review, OPPE, FPPE) **Job Requirements** **Required:** + Licensed Registered Nurse, Licensed Clinical Pharmacist, or other Licensed Clinical Staff + (3) years clinical experience in an acute care setting + Must be able to perform case reviews for medical staff peer review and medical and/or surgical Registry Abstraction + One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) + Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required **Where You'll Work** Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process. One Community. One Mission. One California (********************************** QgPZ6ZWZM60TPV) **Pay Range** $57.37 - $85.33 /hour We are an equal opportunity/affirmative action employer.
    $57.4-85.3 hourly 20d ago
  • Quality Patient Safety Program Manager Licensed

    Dignity Health 4.6company rating

    Sacramento, CA jobs

    **Job Summary and Responsibilities** The primary function of the Quality/Patient Safety Program Manager is to support, coordinate, and facilitate the quality management (QM), patient safety (PS) and regulatory performance improvement (PI) activities for the hospital and medical staff. This role also serves as a resource to employees, management, nursing directors, senior management, councils, physicians and teams on quality management activities and will handle patient sensitive and confidential hospital information. + Assists in the design, planning, implementation and coordination of Quality Management, Patient Safety and Performance Improvement activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, root cause analyses and medical staff improvement (e.g. case review for peer review, OPPE, FPPE). + Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures. Facilitates development and implementation of data collection tools and processes including the ability to: identify data elements needed to complete appropriate measurement, perform data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication. + Facilitates meetings, presents data and reports, identifies key findings and assists with action plans and implementation. + Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance. Assists with regulatory readiness and survey preparation activities including mock survey tracers. **Job Requirements** **Education and Experience:** + Licensed Registered Nurse, Licensed Clinical Pharmacist, or other Licensed Clinical Staff **and** three (3) years clinical experience in an acute care setting + Must be able to perform case reviews for medical staff peer review and medical and/or surgical Registry Abstraction + One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) **Licensure and Certifications:** + Current state license in a clinical field in state of practice + Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required **Required Minimum Knowledge, Skills, Abilities and Training:** + Knowledge and expertise of quality management/performance improvement methods, tools, and techniques (e.g. PDSA, Tests of Change, Six Sigma, LEAN) and ability to create and support an environment that meets the quality goals of the organization. + Current knowledge of data reporting and regulatory/accreditation requirements for acute and ambulatory care services and federal, state and local healthcare related laws and regulations and the ability to comply with these in healthcare practices and activities. + Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. + Understanding of the necessity and value of accuracy and attention to detail. Must be able to review patient records and provide case summaries and maintain the confidentiality of the peer review process. + Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. + Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions and results. + Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business. + Ability to work well under pressure and respond to changing needs and complex environments. + Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization. **Where You'll Work** Built-in 1973, Dignity Health Methodist Hospital of Sacramento is committed to providing daily excellence in health care for residents of Sacramento's southern suburbs, including the Elk Grove, Wilton, and Galt communities. Methodist Hospital is home to a 158 acute-care bed facility with 1,120 employees, 283 medical staff, and 29 Emergency Department beds. Methodist Hospital also owns and operates Bruceville Terrace - a 171-bed, sub-acute skilled nursing long-term care facility adjacent to the hospital that provides care for the elderly, as well as those requiring extended recoveries. Methodist Hospital is home to the Family Medicine Residency Program, an accredited and nationally recognized program which provides resident physicians with specialty training in primary care family medicine. Together, the hospital and residency program implemented a ground-breaking curriculum addressing the identification, treatment, and assistance of human trafficking victims and created a one-of-a-kind health clinic for victims, the Human Trafficking Medical Home. One Community. One Mission. One California (********************************** QgPZ6ZWZM60TPV) **Pay Range** $57.37 - $85.33 /hour We are an equal opportunity/affirmative action employer.
    $57.4-85.3 hourly 45d ago
  • Quality Patient Safety Program Manager Licensed

    Dignity Health 4.6company rating

    Sacramento, CA jobs

    Where You'll Work Built in 1973, Dignity Health Methodist Hospital of Sacramento is committed to providing daily excellence in health care for residents of Sacramento's southern suburbs, including the Elk Grove, Wilton, and Galt communities. Methodist Hospital is home to a 158-bed acute care facility with 1,120 employees, 283 medical staff, and 29 Emergency Department beds. Methodist Hospital also owns and operates Bruceville Terrace-a 171-bed skilled nursing and long-term care facility adjacent to the hospital that provides care for the elderly as well as those requiring extended recovery. The hospital is home to the Family Medicine Residency Program, an accredited and nationally recognized program providing resident physicians with specialty training in primary care family medicine. Together, the hospital and residency program developed a pioneering curriculum addressing the identification, treatment, and support of human trafficking victims, establishing the unique Human Trafficking Medical Home clinic. Methodist Hospital's commitment to quality, safety, and clinical excellence has earned numerous recognitions, including: Best Performing Tier 3 Facility for the VTE NPOA FY2025 goal Hospital Level Quality and Patient Safety Award (FY2025) as part of the Clinical Excellence Vision Awards, recognizing the team's dedication to improving outcomes across the ministry American Heart Association's Get With The Guidelines -Stroke Gold Plus Award with Target: Stroke Honor Roll Elite and Target: Type 2 Diabetes Honor Roll distinctions Blue Distinction Center for Orthopedics, highlighting excellence in orthopedic care and patient outcomes Together, these achievements reflect Methodist Hospital's unwavering dedication to compassionate care, innovation, and the highest standards of clinical quality. One Community. One Mission. One California Job Summary and Responsibilities The primary function of the Quality/Patient Safety Program Manager is to support, coordinate, and facilitate the quality management (QM), patient safety (PS) and regulatory performance improvement (PI) activities for the hospital and medical staff. This role also serves as a resource to employees, management, nursing directors, senior management, councils, physicians and teams on quality management activities and will handle patient sensitive and confidential hospital information. Assists in the design, planning, implementation and coordination of Quality Management, Patient Safety and Performance Improvement activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, root cause analyses and medical staff improvement (e.g. case review for peer review, OPPE, FPPE). Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures. Facilitates development and implementation of data collection tools and processes including the ability to: identify data elements needed to complete appropriate measurement, perform data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication. Facilitates meetings, presents data and reports, identifies key findings and assists with action plans and implementation. Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance. Assists with regulatory readiness and survey preparation activities including mock survey tracers. Job Requirements Education and Experience: Licensed Registered Nurse, Licensed Clinical Pharmacist, or other Licensed Clinical Staff and three (3) years clinical experience in an acute care setting Must be able to perform case reviews for medical staff peer review and medical and/or surgical Registry Abstraction One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) Licensure and Certifications: Current state license in a clinical field in state of practice Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required Required Minimum Knowledge, Skills, Abilities and Training: Knowledge and expertise of quality management/performance improvement methods, tools, and techniques (e.g. PDSA, Tests of Change, Six Sigma, LEAN) and ability to create and support an environment that meets the quality goals of the organization. Current knowledge of data reporting and regulatory/accreditation requirements for acute and ambulatory care services and federal, state and local healthcare related laws and regulations and the ability to comply with these in healthcare practices and activities. Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Understanding of the necessity and value of accuracy and attention to detail. Must be able to review patient records and provide case summaries and maintain the confidentiality of the peer review process. Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions and results. Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business. Ability to work well under pressure and respond to changing needs and complex environments. Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization. Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
    $123k-159k yearly est. Auto-Apply 1d ago
  • Quality Patient Safety Program Manager

    Dignity Health 4.6company rating

    Carmichael, CA jobs

    Where You'll Work Dignity Health Mercy San Juan Medical Center is a 384-bed not-for-profit Level 2 Trauma Center located in Carmichael California. We have served north Sacramento County as well as south Placer County for over 50 years. Our facility is one of the area's largest medical centers and also one of the most comprehensive. Our staff and volunteers are dedicated to community well-being; providing excellent patient care to all. Mercy San Juan Medical Center is a Comprehensive Stroke Center as well as a Spine Center of Excellence. We are proud recipients of the Perinatal Care Certificate of Excellence and a Certificate of Excellence for Hip and Knee Replacements. One Community. One Mission. One California Job Summary and Responsibilities Full Time Day Quality and Patient Safety Program Manager The primary function of the Quality/Patient Safety Program Manager is to support, coordinate, and facilitate the quality management (QM), patient safety (PS) and regulatory performance improvement (PI) activities for the hospital and medical staff. This role also serves as a resource to employees, management, nursing directors, senior management, councils, physicians and teams on quality management activities and will handle patient sensitive and confidential hospital information. Assists in the design, planning, implementation and coordination of QM, PS and PI activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, and root cause analyses and medical staff improvement (e.g. peer review, OPPE, FPPE). Clinical performance improvement, including case review for peer review. Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures. Facilitates development and implementation of data collection tools and processes including the ability to: identify data elements needed to complete appropriate measurement, perform data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication. Facilitates meetings, presents data and reports, identifies key findings and assists with action plans and implementation. Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance. Assists with regulatory readiness and survey preparation activities including mock survey tracers. The successful candidate will be familiar with improvement methods, tools and techniques (e.g. PDSA, Tests of Change, Six Sigma, LEAN) and the ability to create and support an environment that meets the quality goals of the organization, along with Root cause analysis, data reporting and familiarity with regulatory/accredidation requirements. #LI-DH #QualityManagementRN #performanceimprovement #healthcarequalitycertificate Job Requirements Education and Experience: Bachelor's degree or five (5) years of related job or industry experience in lieu of degree. One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audits, PI team member, etc.) and three (3) years clinical experience in an acute care setting. Licensure: Current state license in a clinical field in state of practice. Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required. Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
    $122k-159k yearly est. Auto-Apply 1d ago
  • Quality Manager, Supplier QA

    Veracyte 4.6company rating

    South San Francisco, CA jobs

    At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way - it's about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions. Our Values: We Seek A Better Way: We innovate boldly, learn from our setbacks, and are resilient in our pursuit to transform cancer care We Make It Happen: We act with urgency, commit to quality, and bring fun to our hard work We Are Stronger Together: We collaborate openly, seek to understand, and celebrate our wins We Care Deeply: We embrace our differences, do the right thing, and encourage each other The Position: As the Quality Manager, Supplier QA you will lead the qualification, monitoring, and oversight of Veracyte's Contract Manufacturers (CMOs) and IVD suppliers. You will serve as the primary quality interface between Veracyte and its external manufacturing partners, ensuring that all products and processes meet applicable regulatory requirements (e.g., ISO 13485, FDA QSR, IVDR) and internal quality standards. The ideal candidate brings strong supplier quality experience, auditing, and managing external manufacturing relationships. This is a hybrid role (remote and in office up to 3 days a week as necessary) and is based out of our headquarters in South San Francisco (SSF), California, United States. Responsibilities: Own and lead the Supplier Quality Management to ensure vendor products, processes and services are provided in compliance with applicable regulations (e.g., FDA, ISO 13485, EU IVDR, etc.) and Veracyte's quality standards. Establish and maintain supplier and CMO oversight strategies, including risk-based qualification, periodic performance monitoring, and quality metrics. Serve as the primary Quality lead for supplier and CMO relationships, providing quality input during supplier selection, qualification, and issue resolution. Lead and execute supplier audits, ensure timely closure of audit findings, and drive continuous improvement across the supplier base. Develop, implement, and maintain supplier quality metrics and monitoring programs. Lead investigations of supplier and CMO related quality incidents, perform root cause analysis, assess impact on product or regulatory compliance Oversee and maintain the Approved Supplier List (ASL) and associated supplier documentation in compliance with ISO 13485 and IVDR. Lead suppliers and CMOs qualification activities, including risk assessments, audits, and quality agreements Issue, track, and close Supplier Corrective Action Requests (SCARs) related to supplier non-conformances Review and approve supplier change notifications and deviations to assess the impact on product quality and regulatory compliance. Ensure appropriate validation and verification activities are performed for supplier-initiated changes Collaborate cross-functionally with R&D, Regulatory Affairs, and Supply Chain to support new product introductions and design transfers to CMOs. Support regulatory inspections and notified body audits, serving as the SME for supplier quality. Champion continuous improvement initiatives to strengthen supplier quality processes and reduce external quality risk. Who You Are: Qualifications: Bachelor's degree in Life Sciences, Engineering, Biomedical Engineering, Biotechnology, or related technical field A minimum of 6 - 7 years of progressive experience in Quality Assurance within the medical device or IVD industry. In‑depth working knowledge of in‑vitro diagnostic device quality requirements, including ISO 13485:2016, IVDR (EU 2017/746) and, ISO 14971:2019 risk management Prior experience in implementing and establishing a Supplier Quality program that is compliant to ISO13485 and IVDR requirements Demonstrated success in supplier quality leadership, audit execution, and external manufacturing oversight. Willingness to travel (up to ~30%) to supplier and CMO sites. Strong written and verbal communication skills; demonstrated ability to author clear SOPs, technical documents, and audit responses Strong organization skills to manage multiple simultaneous projects in a fast-paced environment. Attention to detail in understanding and documenting complex quality issues Highly organized, self-motivated, and comfortable working in a fast-paced IVD environment. ISO 13485 Lead Auditor or equivalent lead auditor certificate is preferred #LI-Hybrid The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, skillset, geographic location, industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Pay range$128,000-$149,000 USDWhat We Can Offer You Veracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions. We are thrilled to be recognized as a 2024 Certified™ Great Place to Work in both the US and Israel - a testament to our dynamic, inclusive, and inspiring workplace where passion meets purpose. About Veracyte Veracyte (Nasdaq: VCYT) is a global diagnostics company whose vision is to transform cancer care for patients all over the world. We empower clinicians with the high-value insights they need to guide and assure patients at pivotal moments in the race to diagnose and treat cancer. Our Veracyte Diagnostics Platform delivers high-performing cancer tests that are fueled by broad genomic and clinical data, deep bioinformatic and AI capabilities, and a powerful evidence-generation engine, which ultimately drives durable reimbursement and guideline inclusion for our tests, along with new insights to support continued innovation and pipeline development. For more information, please visit **************** or follow us on LinkedIn or X (Twitter). Veracyte, Inc. is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. Veracyte participates in E-Verify in the United States. View our CCPA Disclosure Notice. If you receive any suspicious alerts or communications through LinkedIn or other online job sites for any position at Veracyte, please exercise caution and promptly report any concerns to ********************
    $128k-149k yearly Auto-Apply 3d ago
  • Director, Quality Operations

    Cytokinetics, Incorporated 4.5company rating

    South San Francisco, CA jobs

    Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction. Cytokinetics is seeking a highly motivated individual to join our team as Director of Quality Assurance with responsibility for oversight of Quality Control activities. You will have the opportunity to create and ensure quality processes and systems are optimized and carried out appropriately to support GMP development and commercial activities for our first product launch! The Director, QA will provide strategic leadership and QA oversight of all Quality Control (QC) generated data within the pharmaceutical manufacturing environment, with a key focus on data integrity, stability program governance, and compliant product release. This is not a QC role, but a QA leadership role to ensure that QC data management across internal and external (CMO) networks aligns with global regulatory expectations and corporate quality standards. The Director partners with Global Supply Chain and Technical Operations Analytical groups, Regulatory Affairs, and external testing sites to maintain the highest level of quality and data reliability supporting clinical and commercial products. Responsibilities: * Provide strategic leadership and quality governance for QC data oversight programs, establishing standards to ensure global compliance, accuracy, and data integrity. * Lead QA oversight for product stability and lot release programs, ensuring alignment with cGMP, FDA, EMA, and ICH expectations. * Develop, implement, and continuously improve governance frameworks for analytical data review and trending across internal teams and CMOs. * Direct QA review strategies for critical QC deliverables, including analytical trends, OOS and OOT investigations, and product shelf-life assessments. * Chair or co-lead cross-functional forums to ensure proactive identification and mitigation of analytical or stability risks. * Provide final QA endorsement for CoAs to support product disposition decisions. Ensure robust processes are in place for review and approval by QA. * Oversee QA partner engagement with CMOs and testing laboratories to ensure alignment with quality agreements, stability plans, and regulatory guidelines. * Serve as subject matter leader in QA oversight of data review, stability programs, and batch release data, with the potential opportunity to build and mentor a team as the function expands. * Guide cross-functional teams in readiness for global regulatory inspections; act as primary QA representative and SME in data integrity, and stability and batch release data compliance. * Collaborate with Regulatory Affairs and Technical Operations to support CMC submissions and responses to health authority queries related to analytical data. * Oversee monitoring and reporting of stability metrics and quality performance indicators to senior leadership. * Lead continuous improvement initiatives to strengthen QA oversight processes and analytical data life-cycle management. Minimum qualifications: * Bachelor's Degree in a scientific or technical discipline with 7+ years' experience in the biopharmaceutical or pharmaceutical industry with at least 5 years of experience within QA/QC. Advanced degree (MS, PhD) is a plus. * Ability to work in a collaborative team environment is essential. * Experience with clinical/ commercial QC / stability programs. * Knowledge of US and EU cGMP regulations/guidance. * Ability to prioritize objectives from multiple projects, adhere to scheduled timelines while maintaining flexibility and attention to detail. * Effective communication skills, both verbal and written. * Must have strong analytical and interpersonal communication skills. * Experience writing, reviewing and editing SOPs and specifications. * Experience using electronic Quality Management Systems is a plus. * Knowledge of pharmaceutical regulations within the US (FDA) and Europe (EMA) required; additional knowledge of other ROW regulations a plus. #LI-HYBRID Pay Range: In the U.S., the hiring pay range for fully qualified candidates is $216,000 -$252,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at Cytokinetics and believe you can add value to our team, we would love to hear from you. Please review our General Data Protection Regulation (GDPR) policy PRIOR to applying. Our passion is anchored in robust scientific thinking, grounded in integrity and critical thinking. We keep the patient front and center in all we do - all actions and decisions are in service of the patient and their caregivers. We champion integrity, ethics, doing the right thing, and being our best selves. Fraud Warning: How to Identify Impersonated Cytokinetics Job Postings and Offers Recently, there have been fraudulent employment offers being sent to candidates on behalf of Cytokinetics. Please be advised that all legitimate offers from Cytokinetics will come directly from our official email domain (Cytokinetics.com) and will only be made after completing a formal interview process. Here are some ways to check for authenticity: * We do not conduct job interviews through non-standard text messaging applications * We will never request personal information such as banking details until after an official offer has been accepted and verified * We will never request that you purchase equipment or other items when interviewing or hiring * If you are unsure about the authenticity of an offer, or if you receive any suspicious communication, please contact us directly at ********************************** Please visit our website at: ******************** Cytokinetics is an Equal Opportunity Employer
    $216k-252k yearly Auto-Apply 57d ago
  • Quality Patient Safety Program Manager Licensed

    Dignity Health 4.6company rating

    Los Angeles, CA jobs

    **Job Summary and Responsibilities** Are you a licensed healthcare professional with a passion for elevating standards and impacting patient lives? We're actively seeking a Quality Patient Safety Program Manager, Licensed. We rely on meticulous individuals. Your commitment to accuracy and attention to detail will shine through as you review patient records, distill complex information into clear case summaries, and rigorously uphold the confidentiality inherent in the peer review process. Success in this role hinges on your collaborative spirit. You'll work seamlessly with diverse groups, fostering productive relationships and building consensus around critical quality and safety initiatives. **Job Requirements** + Licensed Registered Nurse, Licensed Clinical Pharmacist, or other Licensed Clinical Staff, and three (3) years clinical experience in an acute care setting required. + Must be able to perform case reviews for medical staff peer review and medical and/or surgical Registry Abstraction required. + One (1) year of healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) required. + CA License in the clinical field of practice. + Certified Professional in Healthcare Quality (CPHQ), Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required. + Fire Safety required. (must obtain within 90 days from start date) Required Knowledge & Skills + Knowledge and expertise of quality management/performance improvement methods, tools, and techniques (e.g., PDSA, Tests of Change, Six Sigma, LEAN) and ability to create and support an environment that meets the quality goals of the organization. + Current knowledge of data reporting and regulatory/accreditation requirements for acute and ambulatory care services, and federal, state, and local healthcare-related laws and regulations, and the ability to comply with these in healthcare practices and activities. + Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. + Understanding of the necessity and value of accuracy and attention to detail. Must be able to review patient records and provide case summaries, and maintain the confidentiality of the peer review process. + Knowledge of the techniques and the ability to work with a variety of individuals and groups constructively and collaboratively. + Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions, and results. + Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business. + Ability to work well under pressure and respond to changing needs and complex environments. + Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians, and staff at all levels of the organization **Where You'll Work** Founded in 1955, Dignity Health - Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit community hospital located in Northridge, California. The hospital offers a full complement of award winning services, including the Leavey Cancer Center, a cardiovascular center, stroke center, the Center for Assault Treatment Services, a pediatric medical center, and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate, high-quality and affordable patient-centered care, we share a rich legacy with Dignity Health, one of the nation's five largest health care systems. We are part of a 21-state network of nearly 9,000 physicians, 62,000 employees and more than 400 care centers. Visit here (******************************************** dignityhealth.org/northridgehospital for more information. One Community. One Mission. One California (********************************** QgPZ6ZWZM60TPV) **Pay Range** $54.52 - $81.10 /hour We are an equal opportunity/affirmative action employer.
    $54.5-81.1 hourly 60d+ ago
  • Quality Patient Safety Program Manager Licensed

    Dignity Health 4.6company rating

    Los Angeles, CA jobs

    **Job Summary and Responsibilities** ****We are offering to qualified and experienced candidates a sign-on bonus not to exceed 10% of salary for this position.**** We've been providing acute care services to DTLA for more than 130 years. Now, we're expanding with the opening of our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center. Thoughtfully designed with increased patient comfort and privacy. **The expansion includes:** + 6 trauma bays-to care for the most seriously injured patients + 47 exam rooms-to reduce wait times + Expanded patient capacity-to support more people in need and decrease ambulance diversions + Dedicated ED pediatric rooms-keeping families with young children separate from traumatically injured patients + Dedicated waiting areas for families to provide a calm, soothing environment + Convenient ER online scheduling and real-time updates from your mobile phone We are seeking a highly analytical and detail-oriented Licensed **Quality Patient Safety Program Manager** to join our dedicated Quality & Patient Safety team. In this pivotal role, you will be instrumental in supporting our continuous drive for excellence in patient care, especially as we launch and optimize operations within the new Grand Tower. You will leverage your expertise in data management, analysis, and reporting to identify insights, support quality initiatives, and contribute to tangible improvements in patient safety, experience, and operational effectiveness across the organization. **Principal Duties and Accountabilities:** + Assists in the design, planning, implementation and coordination of Quality Mgmt., Patient Safety and Performance Improvement activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, and root cause analyses and medical staff improvement (e.g. OPPE, FPPE). + Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures. Facilitates development and implementation of data collection tools and processes including the ability to: identify data elements needed to complete appropriate measurement, perform data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication. + Facilitates meetings, presents data and reports, identifies key findings and assists with action plans and implementation. + Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance. Assists with regulatory readiness and survey preparation activities including mock survey tracers. + Directors programs involving risk mitigation/management and initiatives related to providing safer care to patients. This position is responsible for providing information to various key stakeholders on the progress and status of described programs/initiatives. + Oversees the implementation of compliance policies and procedures to ensure that they meet organization's compliance requirements. Has management responsibility and accountability for the hospitals' overall compliance with regulations from The Joint Commission Department of Health Services CMS and other regulatory agencies. + Oversees the events reporting process root cause analysis and event investigation/review. Participates in system office initiatives and programs to mitigate risks identified at other hospitals resulting in reduced costs and adverse patient outcomes. + Receives and oversees responses to patient complaints and investigates to solve issues promptly. Acts as an intermediary between patients staff and family to provide clear communication between all parties regarding any outstanding issues **Job Requirements** + Bachelor's degree, or five (5) years of related job or industry experience in lieu of degree. + Current state license in a clinical field in state of practice. + Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within two (2) years of employment is required. + One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audits, PI team member, etc.) + Three (3) years clinical experience in an acute care setting **Where You'll Work** Founded in 1887 Dignity Health - California Hospital Medical Center is a 392-bed acute care nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center the Los Angeles Center for Womens Health obstetrics and pediatric services and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health one of the nations five largest health care systems. Visit **************************************************************** for more information. **Pay Range** $54.52 - $81.10 /hour We are an equal opportunity/affirmative action employer.
    $54.5-81.1 hourly 36d ago
  • RN Quality Patient Safety Program Manager

    Dignity Health 4.6company rating

    Santa Cruz, CA jobs

    **Job Summary and Responsibilities** **SIGN-ON BONUS AND RELOCATION BONUS ELIGIBLE!** **JOB SUMMARY / PURPOSE** The primary function of the Quality/Patient Safety Program Manager Clinical License is to support, coordinate, and facilitate the quality management (QM), patient safety (PS) and regulatory performance improvement (PI) activities for the hospital and medical staff. This role also serves as a resource to employees, management, nursing directors, senior management, councils, physicians and teams on quality management activities and will handle patient sensitive and confidential hospital information. **ESSENTIAL KEY JOB RESPONSIBILITIES** + Assists in the design, planning, implementation and coordination of quality management, patient safety and performance Improvement activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. + Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, root cause analyses and medical staff improvement (e.g. case review for peer review, OPPE, FPPE). + Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures. + Facilitates development and implementation of data collection tools and processes including the ability to: identify data elements needed to complete appropriate measurement, perform data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication. + Facilitates meetings, presents data and reports, identifies key findings and assists with action plans and implementation. + Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance. + Assists with regulatory readiness and survey preparation activities including mock survey tracers. **Job Requirements** **MINIMUM QUALIFICATIONS:** **Required Education:** + Licensed Registered Nurse, Licensed Clinical Pharmacist, or other Licensed Clinical Staff and three (3) years clinical experience in an acute care setting + Must be able to perform case reviews for medical staff peer review and medical and/or surgical Registry Abstraction + One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) **Required Licensure and Certifications:** + Current state license in a clinical field in state of practice. + Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required. **Where You'll Work** **Dominican Hospital** (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California's Central Coast. With 24/7 emergency care comprehensive care in cardiac orthopedics oncology women's and children's services we continue to lead the region in medical innovation and excellence in healthcare. Comprehensive CareDominican offers emergency services and is a Certified Stroke Center and Chest Pain Center. Dominican's services include the only comprehensive Cancer Center in Santa Cruz County a Total Joint Replacement program and advanced neurological and endoscopic services. Dominican regularly receives 'A' grades for hospital safety from Leapfrog Group and has received national recognition for superior patient safety cardiac care and stroke treatment from Healthgrades a leading provider of comprehensive information about physicians and hospitals.As Santa Cruz County's heart attack (STEMI) receiving center Dominican Hospital provides cutting edge cardiac care. The hospital's heart attack treatment times consistently beat the national average and the hospital offers two cardiac catheterization labs available 24 hours a day 7 days a week. Groundbreaking cardiac procedures at Dominican include the Transcatheter Aortic Valve Replacement (TAVR) procedure which allows for heart valve replacement without opening a patient's chest.Dominican Hospital has forged significant partnerships with area hospitals to bring exceptional care to Santa Cruz County. The hospital offers a level III Neonatal Intensive Care Unit (NICU) through a partnership with Lucile Packard Children's Hospital Stanford. Neurosurgery at Dominican is also offered through a partnership with Stanford Health Care. **Pay Range** $62.58 - $93.09 /hour We are an equal opportunity/affirmative action employer.
    $62.6-93.1 hourly 60d+ ago
  • Director of Quality and Population Health

    DAP Health 4.0company rating

    Escondido, CA jobs

    At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Director of Quality and Population Health is responsible for the overall coordination and implementation of the Quality Program. This will include collection, management, analysis and interpretation of quality data and the preparation of quality reports. This role will facilitate change through project management (planning, measuring, analyzing, implementing, training, coaching, change management and evaluating) of QI initiatives throughout all areas of the organization, with the goal to improve quality and efficiency of clinical services and operations. This position will have the overall responsibility of meeting the requirements of Patient Centered Medical Home recognition. FTE: Full-time, Salaried Onsite (Hybrid Optional) Supervisory Responsibilities Provide staff supervision and in-service training, as appropriate. Provide leadership to Quality Improvement, Risk Management, and Infection Control. Collaborate in the completion of Quality staff hiring and the completion of performance evaluations. Review weekly timesheets for accuracy, review employee submissions and updates as needed; approve timesheets by required timeline Conduct one-on-one meetings (monthly at a minimum frequency, preferably bi-weekly), scheduled conversations, and annual performance reviews with direct reports by required timeline Attend mandatory Manager's Learning Collaborative trainings Partner with People Operations to: Develop a learning plan for employee development goals to provide tools needed to excel in their position Implement and follow a process to address performance issues as they arise Prepare a comprehensive onboarding process for each specific position for all new hires Address serious issues that may require interventions or investigations Develop and monitor departmental and program/project operating budgets, costs and schedules Supervise, lead, coach, and use best management practices to improve staff performance Support and model the identified vision, values, and behaviors of the organization Other supervisory tasks as assigned Essential Duties/Responsibilities Assist in the implementation and monitoring of progress of DAP Health's Quality Work plan and provide support to stakeholders Responsible for participating in the development of quality related strategic plans, policies, and procedures at all levels of the organization Responsible for the adoption and sustainability of a Patient Centered Medical Home model of care Assist with the implementation and integration of quality process improvement efforts that will meet or exceed internal and external customers' needs and expectations Collaborate in the development of grant related health and business plans as well as grant reporting requirements In collaboration with the Finance Department, responsible for the submission of the annual Unified Data Systems (UDS) report and other reports required by our funder, the Health Resource Service Administration (HRSA) Produce reports from different databases as needed Coordinate tracking and reporting of quality work plan goals and clinical outcomes, and follow-up of corrective action plans Develop methods for data collection and extract data as required Provide in-service training to non-provider staff in the area of quality improvement Develop an education curriculum that focuses on quality improvement methodology and tools as well as coordinate administration of training Review QI tools and surveys and provide technical assistance to staff Facilitate, communicate, and administer quality measurement activities. Apply statistical techniques to track and trend issues/results Regularly monitor and report results of patient satisfaction surveys Develop systems to measure and regularly monitor operational metrics such as access (telephone appointment access audit, third next available appointment), efficiency (Cycle time), continuity of care (PCP continuity), and panel management (panel size) Participate in internal and external committees as position requires Supervise Internal Quality Monitoring activities and the preparation of quarterly and annual Quality Monitoring reports (Internal/External), aggregating data analyzing trends and working collaboratively with program staff regarding follow-up activities andimprovements, as required Facilitate Performance and Outcome Measurement activities and the submission of Outcome Measurement reports, including tracking key indicators throughout the year, aggregating data, analyzing quarterly and annual trends, and working collaboratively with program staff regarding follow-up activities and improvements, as required Lead Quality Department meetings Communicate results and recommendations to key audiences, including the presentation of Quality Improvement reports to staff with analysis of trends Ensure recording of minutes, as appropriate Collaborate with other departments agency wide Enhance self-knowledge of quality initiatives through reading and participation in seminars, workshops, etc. Supervise and coordinate Quality Department Staff in developing, implementing, and evaluating assigned QI activities and projects Communicate information from meetings, conferences, and committees to Quality Improvement staff Oversee staff, tasks, and scheduling, ensuring task completion Perform other duties and assumes responsibilities as assigned Required Skills/Abilities * Excellent interpersonal communication and presentation skills * Effective leadership skills * Ability to approach staff about quality issues with tact and diplomacy * Understanding of diverse populations, demonstrating compassion and understanding * Excellent organizational skills in independently managing workload * Attention to detail in data gathering and presentation * Ability to multi-task * Team player - willing to learn, assist, and help other team members as required * Ability to use office equipment, i.e. copier, fax * Knowledge of basic math skills * Competency in data collection, analysis, and presentation Education and Experience * Bachelor's degree (preferably in a health-related profession such as nursing) or experience leading a quality improvement program. Master's degree in human services, social work, health care administration, public administration, public health or similar field, preferred. * At least 3 years of progressive experience in quality improvement in a health care facility, preferably with a federally qualified health center (FQHC) * At least 5 years supervisory experience * Experience with electronic health records * Experience in the use of spreadsheets (e.g. Excel) for QI-related data management and display * Experience with computer database and word-processing programs such as Office Suite Word, Excel, and Access-to create and maintain databases [e.g. "Access"], track and analyze information, is desirable Working Conditions/Physical Requirements * Position is 50% onsite at various DAP Health clinics in the San Diego & Riverside Counties. * Available for all shifts and, when required, able to work evenings and weekends * This job operates in an office setting and requires frequent times of sitting, standing, repetitive motion and talking * Ability to lift to 40 pounds and move from place to place * Requires current and valid driver's license and current personal auto insurance * Able to travel to DAP Health locations throughout San Diego and the Coachella Valley * Ensures compliance with policies and procedures related to safe work practices
    $135k-173k yearly est. 2d ago
  • Quality Patient Safety Program Manager Licensed

    Dignity Health 4.6company rating

    Los Angeles, CA jobs

    Where You'll Work Founded in 1887 Dignity Health - California Hospital Medical Center is a 392-bed acute care nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center the Los Angeles Center for Womens Health obstetrics and pediatric services and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health one of the nations five largest health care systems. Visit **************************************************************** for more information. Job Summary and Responsibilities **We are offering to qualified and experienced candidates a sign-on bonus not to exceed 10% of salary for this position.** We've been providing acute care services to DTLA for more than 130 years. Now, we're expanding with the opening of our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center. Thoughtfully designed with increased patient comfort and privacy. The expansion includes: 6 trauma bays-to care for the most seriously injured patients 47 exam rooms-to reduce wait times Expanded patient capacity-to support more people in need and decrease ambulance diversions Dedicated ED pediatric rooms-keeping families with young children separate from traumatically injured patients Dedicated waiting areas for families to provide a calm, soothing environment Convenient ER online scheduling and real-time updates from your mobile phone We are seeking a highly analytical and detail-oriented Licensed Quality Patient Safety Program Manager to join our dedicated Quality & Patient Safety team. In this pivotal role, you will be instrumental in supporting our continuous drive for excellence in patient care, especially as we launch and optimize operations within the new Grand Tower. You will leverage your expertise in data management, analysis, and reporting to identify insights, support quality initiatives, and contribute to tangible improvements in patient safety, experience, and operational effectiveness across the organization. Principal Duties and Accountabilities: Assists in the design, planning, implementation and coordination of Quality Mgmt., Patient Safety and Performance Improvement activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, and root cause analyses and medical staff improvement (e.g. OPPE, FPPE). Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures. Facilitates development and implementation of data collection tools and processes including the ability to: identify data elements needed to complete appropriate measurement, perform data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication. Facilitates meetings, presents data and reports, identifies key findings and assists with action plans and implementation. Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance. Assists with regulatory readiness and survey preparation activities including mock survey tracers. Directors programs involving risk mitigation/management and initiatives related to providing safer care to patients. This position is responsible for providing information to various key stakeholders on the progress and status of described programs/initiatives. Oversees the implementation of compliance policies and procedures to ensure that they meet organization's compliance requirements. Has management responsibility and accountability for the hospitals' overall compliance with regulations from The Joint Commission Department of Health Services CMS and other regulatory agencies. Oversees the events reporting process root cause analysis and event investigation/review. Participates in system office initiatives and programs to mitigate risks identified at other hospitals resulting in reduced costs and adverse patient outcomes. Receives and oversees responses to patient complaints and investigates to solve issues promptly. Acts as an intermediary between patients staff and family to provide clear communication between all parties regarding any outstanding issues Job Requirements Bachelor's degree, or five (5) years of related job or industry experience in lieu of degree. Current state license in a clinical field in state of practice. Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within two (2) years of employment is required. One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audits, PI team member, etc.) Three (3) years clinical experience in an acute care setting Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
    $112k-146k yearly est. Auto-Apply 60d+ ago
  • Quality Patient Safety Program Manager Licensed

    Dignity Health 4.6company rating

    Los Angeles, CA jobs

    Where You'll Work Founded in 1955, Dignity Health - Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit community hospital located in Northridge, California. The hospital offers a full complement of award winning services, including the Leavey Cancer Center, a cardiovascular center, stroke center, the Center for Assault Treatment Services, a pediatric medical center, and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate, high-quality and affordable patient-centered care, we share a rich legacy with Dignity Health, one of the nation's five largest health care systems. We are part of a 21-state network of nearly 9,000 physicians, 62,000 employees and more than 400 care centers. Visit here dignityhealth.org/northridgehospital for more information. One Community. One Mission. One California Job Summary and Responsibilities Are you a licensed healthcare professional with a passion for elevating standards and impacting patient lives? We're actively seeking a Quality Patient Safety Program Manager, Licensed. We rely on meticulous individuals. Your commitment to accuracy and attention to detail will shine through as you review patient records, distill complex information into clear case summaries, and rigorously uphold the confidentiality inherent in the peer review process. Success in this role hinges on your collaborative spirit. You'll work seamlessly with diverse groups, fostering productive relationships and building consensus around critical quality and safety initiatives. Job Requirements Licensed Registered Nurse, Licensed Clinical Pharmacist, or other Licensed Clinical Staff, and three (3) years clinical experience in an acute care setting required. Must be able to perform case reviews for medical staff peer review and medical and/or surgical Registry Abstraction required. One (1) year of healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) required. CA License in the clinical field of practice. Certified Professional in Healthcare Quality (CPHQ), Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required. Fire Safety required. (must obtain within 90 days from start date) Required Knowledge & Skills Knowledge and expertise of quality management/performance improvement methods, tools, and techniques (e.g., PDSA, Tests of Change, Six Sigma, LEAN) and ability to create and support an environment that meets the quality goals of the organization. Current knowledge of data reporting and regulatory/accreditation requirements for acute and ambulatory care services, and federal, state, and local healthcare-related laws and regulations, and the ability to comply with these in healthcare practices and activities. Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Understanding of the necessity and value of accuracy and attention to detail. Must be able to review patient records and provide case summaries, and maintain the confidentiality of the peer review process. Knowledge of the techniques and the ability to work with a variety of individuals and groups constructively and collaboratively. Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions, and results. Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business. Ability to work well under pressure and respond to changing needs and complex environments. Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians, and staff at all levels of the organization Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
    $112k-146k yearly est. Auto-Apply 3d ago

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