Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.
Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.
EducationCandidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.
TrainingMost information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.
AdvancementSome information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.
Important QualitiesCommunication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.
Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.
Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.
Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.
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As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an Order Clerk can determine their career goals through the career progression. For example, they could start out with a role such as Secretary, progress to a title such as Legal Secretary and then eventually end up with the title General Manager.
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Build a professional order clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your order clerk resume.
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At Zippia, we went through countless Order Clerk resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Order Clerk Resume Examples And TemplatesAnd if you’re looking for a job, here are the five top employers hiring now:
Zippia allows you to choose from different easy-to-use Order Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Order Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.1% of Order Clerks listed Customer Service on their resume, but soft skills such as Communication skills and Integrity are important as well.
Some places are better than others when it comes to starting a career as an Order Clerk. The best states for people in this position are Nevada, Oregon, Alaska, and Hawaii. Order Clerks make the most in Nevada with an average salary of $34,717. Whereas in Oregon and Alaska, they would average $34,509 and $33,354, respectively. While Order Clerks would only make an average of $32,632 in Hawaii, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Alaska
$33,354
Avg. Salary
2. Connecticut
$32,081
Avg. Salary
3. Kentucky
$29,944
Avg. Salary