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Order department supervisor skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical order department supervisor skills. We ranked the top skills for order department supervisors based on the percentage of resumes they appeared on. For example, 31.8% of order department supervisor resumes contained data entry as a skill. Continue reading to find out what skills an order department supervisor needs to be successful in the workplace.

15 order department supervisor skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how order department supervisors use data entry:

Provided extensive customer service, data entry, managed multiple phone lines and various administrative duties.
Supervised and trained four data entry clerks and reported entry figures to the plant.

2. Customer Orders

Here's how order department supervisors use customer orders:

Created multiple queries and reports within AS400 to track high priority customer orders and eliminated lost and incomplete orders.
Research as to why any of our customer orders were short boxes or why the load was late.

3. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how order department supervisors use order entry:

Corroborated with Human Resources to identify and provide process training in order entry, provisioning and coordination.
Order Entry Coordinator Technical Sales Coordinator & Technical Coordinator.

4. Customer Complaints

Here's how order department supervisors use customer complaints:

Handled customer complaints about unfulfilled orders.
Handled any Guest Service issues and customer complaints, making sure all issues were resolved and every Guest received STAR service.

5. DEA

Drug enforcement agents are specialized law enforcement officers, deployed to fight crime, especially drug-related offenses like the purchase and sale of illegal drugs. DE agents are physically fit and trained with the proper understanding of the law, training, and education.

Here's how order department supervisors use dea:

Support compliance with all appropriate policies procedures safety rules and DEA regulations.

6. Inventory Control

Here's how order department supervisors use inventory control:

Work closely with Inventory Control and Wave Planning departments to monitor and track order cadences and reduce incomplete orders.
Worked with the Inventory Control Department to maintain the Hot Zone.

7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how order department supervisors use payroll:

Processed payroll, scheduled employee coverage and evaluated employee performance.
Set schedules and completed payroll for a thirty member team.

8. Purchase Orders

Here's how order department supervisors use purchase orders:

Receive products, manually enter in the purchase orders, stock the items and fulfill the back orders for shipments.
Fill Purchase Orders, product up-selling, special order and product transfer.

9. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how order department supervisors use disciplinary actions:

Involved in performance reviews and disciplinary actions.
Utilized office staff for efficient order processing Hired, evaluated and administered disciplinary actions with members

10. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how order department supervisors use sales floor:

Started out as a back of house worker and was promoted to the sales floor within the first month of employment.
Maintained excellent customer service, ensured proper merchandise presentation on sales floor and reviewed and reacted to merchandise information reports.

11. RF

Here's how order department supervisors use rf:

Mentored and supervised 30 associates in picking orders threw label and RF scan gun.
Used RF scan gun system through SAP for all transactions.

12. EDI

Here's how order department supervisors use edi:

Obtained good working knowledge of EDI.
Import and Process incoming EDI orders to generate internal Sales Orders.

13. Customer Satisfaction

Here's how order department supervisors use customer satisfaction:

Ensured quality standards were met on all orders processed to guarantee 100% customer satisfaction.
Partnered with the Customer Care Manager to create strategic plans to enhance customer satisfaction.

14. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how order department supervisors use performance reviews:

Maintained employee records including training performance reviews, overtime and scheduling.
Write and deliver performance reviews for direct reports.

15. Computer System

Here's how order department supervisors use computer system:

Inspected finished products for quality and adherence to customer specifications.Verified that information in the computer system was up-to-date and accurate.

What skills help Order Department Supervisors find jobs?

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List of order department supervisor skills to add to your resume

The most important skills for an order department supervisor resume and required skills for an order department supervisor to have include:

Data Entry
Customer Orders
Order Entry
Customer Complaints
DEA
Inventory Control
Payroll
Purchase Orders
Disciplinary Actions
Sales Floor

RF
EDI
Customer Satisfaction
Performance Reviews
Computer System
Sales Orders
HR
Customer Accounts
Quality Standards
AS400

Continuous Improvement
Office Equipment
Store Orders
Performance Evaluations
Guest Orders
Customer Service
Open Orders
Customer Inquiries
Direct Reports

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Order Department Supervisor
Order Department Supervisor Skills

Updated January 8, 2025

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