Order dispatcher vs truck dispatcher

The differences between order dispatchers and truck dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order dispatcher and a truck dispatcher. Additionally, an order dispatcher has an average salary of $38,698, which is higher than the $35,756 average annual salary of a truck dispatcher.

The top three skills for an order dispatcher include service orders, service calls and maximo. The most important skills for a truck dispatcher are truck loads, safety regulations, and customer service.

Order dispatcher vs truck dispatcher overview

	Order Dispatcher	Truck Dispatcher
Yearly salary	$38,698	$35,756
Hourly rate	$18.60	$17.19
Growth rate	-	-
Number of jobs	20,023	61,928
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	High School Diploma, 35%
Average age	43	43
Years of experience	2	2

Order dispatcher vs truck dispatcher salary

Order dispatchers and truck dispatchers have different pay scales, as shown below.

	Order Dispatcher	Truck Dispatcher
Average salary	$38,698	$35,756
Salary range	Between $25,000 And $59,000	Between $24,000 And $52,000
Highest paying City	-	Livermore, CA
Highest paying state	-	Connecticut
Best paying company	-	Marathon Petroleum
Best paying industry	-	Energy

Differences between order dispatcher and truck dispatcher education

There are a few differences between an order dispatcher and a truck dispatcher in terms of educational background:

	Order Dispatcher	Truck Dispatcher
Most common degree	High School Diploma, 35%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Order dispatcher vs truck dispatcher demographics

Here are the differences between order dispatchers' and truck dispatchers' demographics:

	Order Dispatcher	Truck Dispatcher
Average age	43	43
Gender ratio	Male, 35.5% Female, 64.5%	Male, 57.3% Female, 42.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between order dispatcher and truck dispatcher duties and responsibilities

Order dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Create service work orders in the Maximo computerize maintenance management system.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Truck dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Develop and quoted rates to shippers and agents.
Handle and resolve problems as they arise with shippers and drivers.
Guide truck drivers to donation pick up locations, via computer and GPS location.
Provide real time GPS tracking of traffic and all drivers on the road as dispatcher for the company.
Excel as an OTR refrigerate dispatcher and are key in the the company's adoption of Mcleod software for dispatch functions.

Order dispatcher vs truck dispatcher skills

Common order dispatcher skills

Service Orders, 25%
Service Calls, 21%
Maximo, 12%
Data Entry, 10%
Satisfactory Performance, 7%
Facilities Maintenance, 4%

Common truck dispatcher skills

Truck Loads, 23%
Safety Regulations, 15%
Customer Service, 13%
Delivery Appointments, 11%
Owner Operators, 5%
GPS, 4%