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Become An Order Entry Clerk

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Working As An Order Entry Clerk

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events
  • Performing Administrative Activities
  • Unpleasant/Angry People

  • Repetitive

  • $28,000

    Average Salary

What Does An Order Entry Clerk Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become An Order Entry Clerk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Order Entry Clerk Career Paths

Order Entry Clerk
Office Assistant Executive Assistant
Office Manager
5 Yearsyrs
Office Assistant Executive Assistant Office Manager
General Manager
6 Yearsyrs
Office Assistant Accounts Payable Clerk Accountant
Accounting Manager
7 Yearsyrs
Accounts Payable Clerk Accountant Office Manager
Account Manager
5 Yearsyrs
Accounts Payable Clerk Payroll Administrator Office Manager
Business Office Manager
7 Yearsyrs
Clerk Technician Field Service Technician
Service Manager
6 Yearsyrs
Clerk Teacher Consultant
Information Technology Manager
7 Yearsyrs
Clerk Executive Assistant Assistant Manager
Warehouse Manager
5 Yearsyrs
Billing Specialist Team Leader Owner
Co-Owner
6 Yearsyrs
Billing Specialist Team Leader General Manager
Chief Executive Officer
8 Yearsyrs
Billing Specialist Team Leader Manager
Business Owner
6 Yearsyrs
Accounts Receivable Clerk Accountant Account Manager
Client Services Manager
7 Yearsyrs
Accounts Receivable Clerk Credit Analyst Credit Manager
Collections Manager
5 Yearsyrs
Accounts Receivable Clerk Accounts Receivable Specialist Staff Accountant
Accounts Payable Lead
6 Yearsyrs
Data Entry Specialist Administrator Case Manager
Customer Care Manager
7 Yearsyrs
Data Entry Specialist Accounts Receivable Specialist Medical Coder
Billing Supervisor
6 Yearsyrs
Data Entry Specialist Account Representative Claims Representative
Senior Representative
5 Yearsyrs
Certified Nursing Assistant Staff Nurse Clinical Research Coordinator
Data Manager
6 Yearsyrs
Buyer Customer Service Manager Call Center Manager
Customer Relations Manager
5 Yearsyrs
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Average Length of Employment
Order Entry Clerk 3.0 years
Order Clerk 3.0 years
Support Clerk 3.0 years
Order Processor 2.5 years
Data Entry Clerk 2.3 years
Mail Order Clerk 2.2 years
Top Careers Before Order Entry Clerk
Cashier 11.1%
Clerk 3.4%
Secretary 3.4%
File Clerk 2.3%
Internship 2.0%
Top Careers After Order Entry Clerk
Cashier 11.3%
Clerk 3.8%
Secretary 2.1%

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Top Skills for An Order Entry Clerk

  1. Data Entry
  2. Purchase Orders
  3. Customer Orders
You can check out examples of real life uses of top skills on resumes here:
  • Maintained data entry requirements by following data program techniques and procedures.
  • Distribute daily purchase orders for property managers and other departments.
  • Processed customer orders via Electronic Data Interchange Created contribution margin spreadsheets Created and managed style information data files
  • Answer incoming phone calls and maintaining the switchboard.> Maintain inventory of orders and stock in the US Toy database
  • Established professional rapport with vendors by communicating via phone and/or email.

Order Entry Clerk Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,285 Order Entry Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Order Entry Clerk Resume

View Resume Examples

Order Entry Clerk Demographics

Gender

Female

73.7%

Male

14.3%

Unknown

12.0%
Ethnicity

White

61.8%

Hispanic or Latino

17.7%

Black or African American

11.3%

Asian

6.1%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

74.4%

French

3.8%

Russian

3.8%

Ukrainian

2.6%

Japanese

2.6%

Portuguese

1.3%

Bulgarian

1.3%

Vietnamese

1.3%

Chinese

1.3%

Turkish

1.3%

German

1.3%

Igbo

1.3%

Yoruba

1.3%

Norwegian

1.3%

Czech

1.3%
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Order Entry Clerk Education

Schools

University of Phoenix

25.4%

Ashford University

5.7%

Kaplan University

5.7%

The Academy

5.3%

Strayer University

5.3%

American InterContinental University

4.3%

New York University

3.8%

J Sargeant Reynolds Community College

3.8%

Triton College

3.8%

Ivy Tech Community College of Indiana

3.8%

Southern New Hampshire University

3.8%

Eastern Washington University

3.3%

Cincinnati State Technical and Community College

3.3%

Houston Community College

3.3%

Ultimate Medical Academy - Clearwater

3.3%

Union County College

3.3%

University of Wisconsin - Milwaukee

3.3%

Remington College

3.3%

University of Cincinnati

2.9%

Community College of Philadelphia

2.9%
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Majors

Business

28.1%

Health Care Administration

11.4%

Accounting

10.8%

Criminal Justice

4.8%

Psychology

4.4%

Medical Assisting Services

3.9%

General Studies

3.6%

Computer Science

3.2%

Nursing

3.2%

Computer Information Systems

2.9%

Management

2.8%

Secretarial And Administrative Science

2.8%

Liberal Arts

2.6%

Pharmacy

2.6%

Legal Support Services

2.5%

Education

2.4%

Communication

2.4%

English

2.0%

Finance

1.7%

Graphic Design

1.7%
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Degrees

Other

37.3%

Bachelors

22.5%

Associate

21.5%

Certificate

9.5%

Diploma

4.6%

Masters

3.6%

License

0.7%

Doctorate

0.3%
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