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The differences between order entry clerks and order entry specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order entry clerk and an order entry specialist. Additionally, an order entry specialist has an average salary of $34,625, which is higher than the $34,147 average annual salary of an order entry clerk.
The top three skills for an order entry clerk include customer service, purchase orders and data entry errors. The most important skills for an order entry specialist are data entry, customer service, and purchase orders.
| Order Entry Clerk | Order Entry Specialist | |
| Yearly salary | $34,147 | $34,625 |
| Hourly rate | $16.42 | $16.65 |
| Growth rate | - | - |
| Number of jobs | 101,541 | 65,085 |
| Job satisfaction | - | 2 |
| Most common degree | Associate Degree, 30% | Bachelor's Degree, 35% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.
An order entry specialist is an individual who performs high-volume data entry to deliver precise and timely work orders to the production staff. Order entry specialists must provide customers with worldwide logistics services through the domestic and international movement of their goods. They provide outstanding customer service by maintaining pricing, stock transfer, and backorder reports from manufacturers to dealers. Order entry specialists must also resolve complaints and handle troubleshooting issues more accurately and professionally while handling multiple tasks effectively.
Order entry clerks and order entry specialists have different pay scales, as shown below.
| Order Entry Clerk | Order Entry Specialist | |
| Average salary | $34,147 | $34,625 |
| Salary range | Between $28,000 And $41,000 | Between $28,000 And $42,000 |
| Highest paying City | Las Vegas, NV | Las Vegas, NV |
| Highest paying state | Connecticut | New Hampshire |
| Best paying company | Dexter | Zynex Medical |
| Best paying industry | Automotive | Technology |
There are a few differences between an order entry clerk and an order entry specialist in terms of educational background:
| Order Entry Clerk | Order Entry Specialist | |
| Most common degree | Associate Degree, 30% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between order entry clerks' and order entry specialists' demographics:
| Order Entry Clerk | Order Entry Specialist | |
| Average age | 43 | 43 |
| Gender ratio | Male, 15.7% Female, 84.3% | Male, 21.0% Female, 79.0% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |