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Order entry representative entry level jobs

- 189 jobs
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Columbus, OH

    Call Center Representative Contract: 6-12 months (with potential extension) Pay: $19.16/hour About the Opportunity: Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance. What You'll Do: Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately. Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions. Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment. Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team. Why Join Us: Gain hands-on experience in financial services and client support. Collaborate with a supportive, team-oriented environment. Enjoy a flexible schedule after your initial training period. Ready to Start? Take the next step in your career-apply today and become a valued member of our team!
    $19.2 hourly 3d ago
  • Customer Service Representative (Full-Time)

    Dayton Freight 4.6company rating

    Gahanna, OH

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days
    $33k-39k yearly est. Auto-Apply 45d ago
  • Community Re-Entry Specialist - Full Time, 2nd and 3rd Shift

    Nfm & j LP

    Columbus, OH

    About Us Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry: designing and implementing superior, comprehensive, and cost-effective security programs. Community Re-Entry Specialist/Security Officer Duties & Responsibilities: Oversee all individuals entering and exiting the facility Monitoring client whereabouts at all times to provide for the safety and security of the facility and the community. Engage with clients on a consistent basis. Utilize cognitive behavioral techniques in order to foster and promote health decision making and positive interpersonal skills. Facilitate client structured activities as needed. Maintain mandatory staffing levels by working overtime and filling in for absent workers as needed for a 24/7/365 operation Patrol the interior/exterior of the property on foot at regular and random intervals. (Minimum 4 hours per shift). Respond to emergencies, including medical, fire and weather-related emergencies as well as assaults, thefts and disputes between people. Render First aid and/or C.P.R. assistance to the extent of the officers' training. Monitor fire and other life safety equipment located in the control center. Remain awake, alert and attentive while on duty. Monitor closed circuit television. Looking for suspicious and/or theft activity, horseplay, smoke/fire, etc. Monitor weather radio to alert management when weather threatens the facility. Control/limit access to the facility at entry points. Instruct visitors to sign in and issue them an identification badge, as appropriate. Answer, screen and route phone calls to the appropriate parties. Issue and account for keys assigned to the security department, if required. Be able to make building announcements using public address system during emergencies. Be courteous, polite and professional in dealing with our customers, and their employees, visitors and vendors. Follow and enforce client and company rules and regulations in a firm but courteous manner. Perform other security related duties as assigned. Community Re-Entry Specialist/Security Officer Requirements: Neat and well-groomed appearance. Provide a high level of courtesy and customer service. Commitment to safety at all times. Excellent customer service skills (e.g. courtesy, patience, understanding, etc.). Good computer skills, including the following: able to use a keyboard to correctly input information accurately and efficiently into software programs; able to navigate various software applications and the internet/intranet; able to write and send emails; able to restart/reboot computers and printers; possess a reasonable general working knowledge of computers. Previous Policing or Corrections experience (Preferred) Excellent English written and oral communication skills, including the proper use of grammar, punctuation and spelling. Able to collapse revolving doors and assist with evacuation. Able to operate Fire Panel to include acknowledging alarms, silence alarms, re-setting pane, bypassing floors and disarming individual points. Able to follow verbal and written directions from client personnel and OSS Supervisory/Management personnel. Have the ability learn to work with computer alarm monitoring systems. Be able to work outside in a variety of weather conditions. Able to walk, sit or stand for up to 8 hours at a time. Able to climb stairs and ladders. Must embody vigilance, diligence, and integrity. Able to work in a fast-paced environment and handle multiple simultaneous tasks/priorities alone. For example: Handling access control, phone calls and alarm situations at the same time. Selected candidates must submit a Federal Bureau of Prisons (BOP) background check. Community Re-Entry Specialist/Security Officer Benefits: Medical Insurance Dental Insurance Vision Insurance 401K, plus matching Vacation #Drug-free workplace Ohio Support Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Ohio Support Services to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Ohio Support Services also provides reasonable accommodation as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team **************. #OSSHP
    $28k-36k yearly est. Auto-Apply 18d ago
  • Network Order Entry Specialist

    Integrated Computer Solutions 3.9company rating

    Columbus, OH

    THE COMPANY Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done. THE POSITION The Network Order Entry Specialist for DISN Consolidated Provisioning (DCP) will support the provisioning lifecycle throughout the order entry, order preparation, solution design, and circuit activation phases. This professional will also participate in customer outreach support, Quality of Service (QoS) configuration, commercial leasing support and facilities engineering in support. COMPENSATION AND BENEFITS We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off EVEN YOUR BIRTHDAY! RESPONSIBILITIES: * Enter and update configuration and administrative changes in the configuration management database. * Identify and allocate building components, modules, ports, virtual interfaces and/or cross-connections. * Maintain non-conforming circuit lists for those circuits that do not have a viable technical solution available. * Support DISA projects using existing and/or future Government configuration management databases to develop and maintain comprehensive lists of circuits, known as Master Circuit Lists (MCLs), and trunks that are impacted by the project. * Develop Method of Precedence or Procedure (MOP) to detail how circuits are transitioned based on redundancy, hot cuts, and identifies critical dependencies. * Track the status of service requests, MCLs, and CTPs in the Government provided tracking repository. * the progress of critical requirements within the prescribed timeframe. ADDITIONAL INFORMATION * On-site in Columbus, OH. * Day shift with flexibility to work an alternate or swing shift, as business needs dictate.
    $29k-34k yearly est. 3d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Columbus, OH

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Administrative Data Clerk

    Busy Angel Advisory Limited

    Columbus, OH

    We are currently seeking a detail-oriented Administrative Data Clerk to join our dynamic team. As an Administrative Data Clerk, you will play a crucial role in maintaining our operational efficiency by managing data entry, record-keeping, and administrative support. Your attention to detail and organisational skills will help ensure that our data is accurate and up to date, contributing to our overall effectiveness. Key Responsibilities: Perform data entry tasks with a high degree of accuracy and attention to detail. Maintain and update various databases and filing systems. Organise and manage physical and electronic records. Assist with compiling and generating reports as required. Coordinate and schedule appointments or meetings as needed. Respond to internal and external inquiries in a timely manner. Support other administrative functions as assigned by management. Qualifications: Proven experience in administrative roles, data entry, or data management. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data management software. Strong attention to detail and accuracy in data entry and record-keeping. Excellent organisational and time-management skills. Ability to handle sensitive information with confidentiality. Strong written and verbal communication skills. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. Supportive and inclusive company culture.
    $24k-31k yearly est. 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Columbus, OH

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $29k-40k yearly est. 60d+ ago
  • Account Service Representative (Columbus, Ohio)

    Sonic Healthcare USA 4.4company rating

    Worthington, OH

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! JOB DESCRIPTION Position: Account Service Representative (ASR) - Columbus, Ohio Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account. Principle Responsibilities: Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees. Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory. Education: College degree in Business Management and or Marketing preferred but not required. Experience: Previous outside service management in the medical field of 2 years preferred but not required. Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely. Scheduled Weekly Hours: 40 Work Shift: Job Category: Sales Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Mindlance 4.6company rating

    Dublin, OH

    Job Title : Customer Service Rep Duration : 3 months Shift : Training - 8.30am - 5pm Then likely 2:30pm-11 pm with possibility of a Saturday included Job Description: Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures. Qualifications CSR OR Call Center experience Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ Email: ****************************
    $29k-36k yearly est. Easy Apply 20h ago
  • Body Shop Customer Service Representative

    Tansky Sawmill Toyota 4.2company rating

    Columbus, OH

    Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us! If you have experience in retail sales, call center or any customer service role -- we want to talk to you! Responsibilities include but aren't limited to: Triage appointments and incoming customers Answer phones and direct inquiries to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Make changes accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution File Service Repair Orders Requirements: Excellent communication skills Basic accounting skills Detail-oriented Experience with Microsoft Office suite Automotive experience a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance We Offer: Medical + Dental insurance 401k match program Paid training Paid time off
    $27k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative #FunJob

    The Evo Group 4.0company rating

    Columbus, OH

    The Evo Group is a fast-growing marketing firm, specializing in sales and customer service. We are currently looking for talented and hard-working individuals who are motivated to begin their career. This is a competitive position that starts at entry level but offers rapid advancement towards a leadership role. As an innovative company in the sales and marketing industry, The Evo Group continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. By providing personalized sales and marketing services for the largest growing telecom company in the Americas, we continue to increase the market shares of clients through proven sales and marketing strategies. We provide large corporations with the local presence they need to acquire and retain long-term customers by representing their brands. We provide highly motivated individuals with unlimited growth potential. Success is not something that just happens; success is learned, success is practiced, and then it is shared. Here, we believe that the success of our future depends on finding the right candidate, training from the ground up, and promoting from within. Successful candidates can grow to a management position and help us expand to new markets and new clients. Job Description Want to hear something crazy? 85% of Americans hate their job! Are you part of this statistic and looking to change that? If so, keep reading! The Evo Group is a growing company specializing in sales, marketing, and customer service. We have been awarded one of the Best and Brightest Companies to Work For in Columbus for two consecutive years. We have grown rapidly and are looking to fill multiple positions on our customer service team. If you have a passion for helping others and a deep understanding of your clients' needs, our team and bonus structure is waiting for you! What Will You Be Doing? Providing excellent customer service to ensure retention Acquiring new clients Resolving potential issues for clients Acting as a mentor and training entry level associates Qualifications How do you know if this is the right job for you? You are... Charismatic, full of energy and happy to help in any way you can Detail-oriented and able to multitask Able to work with supervision and independently A team player with excellent interpersonal skills Able to communicate effectively Additional Information What's in It for You? Opportunities for both career and personal growth Paid training Performance based bonus opportunities Fun, team oriented work environment Travel opportunities and weekly group outings
    $28k-35k yearly est. 20h ago
  • Customer Service Representative - Entry Level - Immediate Hire

    Amplified

    Columbus, OH

    We're hiring Customer Service Representatives to join our mission-driven outreach and marketing team, where you'll help bring nonprofit campaigns to life through face-to-face engagement, community events, and grassroots outreach. This is not a call center job. No cold calls. No scripts. Just real conversations that drive change and uplift communities. 💡 About Us We partner with leading 501(c)(3) nonprofits, advocacy organizations, and socially responsible brands to raise awareness, inspire action, and build donor support. Through live events and in-person outreach, we create authentic human connections that power real-world impact. 🎯 What You'll Do As a Customer Service Representative, you'll be the front-line voice of the campaigns you represent-helping nonprofit partners connect with the public in meaningful ways. Key Responsibilities: Represent nonprofit organizations at live events, fundraisers, and community outreach programs Engage with the public in a friendly, professional, and authentic manner Share powerful messages about social causes, nonprofit missions, and community needs Educate individuals on each nonprofit's goals, impact, and ways to get involved Build relationships that foster long-term donor engagement and support Collaborate with your outreach team to ensure successful campaign execution Uphold our company values of integrity, compassion, and professionalism ✅ Who We're Looking For No previous customer service or outreach experience required-we provide paid training and ongoing mentorship. We're looking for passionate, people-first individuals who thrive in dynamic, public-facing roles. You're a great fit if you: Have strong communication and interpersonal skills Are enthusiastic, outgoing, and enjoy meeting new people Are passionate about nonprofits, advocacy, or social change Thrive in fast-paced, interactive environments Are a team player who's reliable, coachable, and eager to grow Are 18+ and legally authorized to work in the U.S. 🎁 What We Offer We believe your work should feel meaningful-and lead to long-term growth. That's why we offer both purpose and potential. 💰 Paid training in campaign messaging, donor relations, and grassroots outreach 🚀 Career advancement into leadership and nonprofit campaign management 🌍 Opportunities to travel and represent causes at major community events 🤝 A collaborative, inclusive team culture that celebrates your contributions 💼 Work that makes a real impact in communities across the country 📚 Valuable skills in nonprofit marketing, fundraising, and public engagement 🌈 Start Your Purpose-Driven Career Today Whether you're launching your career, pivoting into a more meaningful field, or looking for a team that values impact over profit, this is your opportunity to grow-while doing good. 📢 Apply now to become a Customer Service Representative and help create positive change, one conversation at a time.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Rbglobal

    Columbus, OH

    The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned. Qualifications Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Client Representative / Customer Service Representative

    Tectammina

    Columbus, OH

    Responsible for management of all vehicles in Columbus, OH • Conduct multi-point inspection on rental returns and identify mechanical and physical concerns • Conduct routine vehicle inventory including new purchases, rental returns and vehicles in service or repair • Manage routine maintenance of vehicles • Ensure vehicles are properly badged, cleaned and prepped for future rentals • Maintain positive relationships with external body & service shops • Transport vehicles to and from service & repair facilities • Work with body shops for damage estimates and timely repairs • Assist transportation department in transporting inbound and outbound vehicles • Face to face customer interaction • Provide exceptional customer service • Review processes and make recommendations as needed • Other projects as designated by management The position would report to the NE Regional Account Executive, Columbus, Ohio. Base plus bonus potential. Qualifications please share your profile to ***************************** Additional Information Job Status: Permanent / Full time postion Eligibility: EAD GC/ GC/ US Citizen Share the Profiles to ********************** Contact: ************ Keep the subject line with Job Title and Location
    $27k-35k yearly est. Easy Apply 20h ago
  • Customer Service Representative - Columbus, OH

    Kedia Corporation

    Columbus, OH

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 20h ago
  • Account Service Representative

    R2 Logistics 4.0company rating

    Westerville, OH

    Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities: Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts Book loads - Negotiating rates with partner carriers to cover shipments Assist with additional responsibilities as needed Requirements: A proactive approach to problem-solving Effective and persuasive communication skills Ability to provide outstanding customer service when faced with a challenge Excellent follow-up skills, with a keen eye for details Ability to multitask and produce results in a time-sensitive setting Energetic and positive attitude Benefits: Medical/Dental/Vision/Life insurance Paid holidays, vacation, and sick time 401K with company match Competitive compensation Full-cycle training (industry & position) Competitive base salary Opportunity for internal career advancement About R2 Logistics: Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
    $28k-34k yearly est. 5d ago
  • Sales Representative, Customer Service

    RNR Tire Express and Custom Wheels

    Delaware, OH

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Computer skills (Exel) * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $29k-41k yearly est. 60d+ ago
  • General Clerk / Guard Shack - Swing Shift

    Scottsmiracle-Gro

    Marysville, OH

    Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! This hourly role follows the Scotts/Hawthorne step pay progression scale and typically starts at $20.05 per hour and is paid weekly. Scotts/Hawthorne will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location. In this role you will: Oversee the check-in and check-out process for drivers in SAP and C3 systems (with future integration of TM/YL). “Generate BOLs and other shipping documents for all outbound shipments" Coordinate all document scanning and record retention to maintain SOX compliance" Trained to receive and handle hazardous materials, including active ingredients Collaborate with the Returns team to document Return Authorizations (RAs) received on carrier BOLs. Manager all document scanning and record retention processes What we do for you (just to name a few cool ones): Medical, dental, vision, life insurance, holidays, vacation and sick time benefits available within a month of your start date Healthcare navigation, advocacy and support 401(k) company match up to 7.5% with immediate participation and vesting Ability to purchase company stock at a 15% discounted price from market value $600 annual wellness reimbursement program Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy Up to 18 weeks of time away to support your growing family To view all of our great benefits, click here! * Eligibility for the above benefits may vary based on full-time/part-time status or additional factors. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.
    $20.1 hourly Auto-Apply 60d+ ago
  • Mail Handler - No Experience Required

    Postal Jobs Resource

    Clifton, OH

    USPS is actively accepting applications for Mail Handler Assistants nationwide. This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed. Join a dynamic work environment where you will interact with a diverse team and contribute to efficient mail handling and distribution.Position Details Vacancies : NationwideStarting Pay Rate : $23.47 - $38.62 per hour Average Annual Compensation : Up to $72,400, including full benefits Perks and Benefits Paid Time Off : Vacation days, sick leave, and holidays Comprehensive Health Coverage : Medical, dental, and vision plans Retirement Plan : Secure your future with USPS's pension plan Life Insurance Options : Flexible protection for you and your family Key Responsibilities Customer Assistance : Help address mail-related inquiries and issues Mail Handling : Sort, label, and distribute mail accurately and promptly Clerical Work : Support USPS operations with administrative tasks Service Support : Assist customers with services like mail forwarding and holds Disclaimer This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.How Our Program Helps Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanationsA webinar covering interview tips to help you succeedA job finder tool to locate USPS roles within SC or within a 25-mile radius of your location Personalized support via email and chat Apply for USPS Jobs in SC with Confidence Do not wait to begin your USPS career as a Mail Handler Assistant. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in SC today.RequiredPreferredJob Industries Other
    $23.5-38.6 hourly 8d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Chillicothe, OH

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 1d ago

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