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Become An Order Entry Specialist

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Working As An Order Entry Specialist

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events
  • Performing Administrative Activities
  • Unpleasant/Angry People

  • Repetitive

  • $33,000

    Average Salary

What Does An Order Entry Specialist Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become An Order Entry Specialist

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Order Entry Specialist Career Paths

Order Entry Specialist
Billing Specialist Accounts Receivable Specialist Accountant
Accounting Manager
7 Yearsyrs
Billing Specialist Specialist Team Leader
Account Manager
5 Yearsyrs
Billing Specialist Specialist Consultant
Senior Project Manager
11 Yearsyrs
Accounts Payable Clerk Accountant Office Manager
Business Office Manager
7 Yearsyrs
Accounts Payable Clerk Accountant Consultant
Program Manager
8 Yearsyrs
Accounts Payable Clerk Buyer
Purchasing Manager
9 Yearsyrs
Specialist Team Leader Store Manager
District Sales Manager
7 Yearsyrs
Accounts Receivable Specialist Staff Accountant Consultant
Information Technology Manager
7 Yearsyrs
Accounts Receivable Specialist Senior Accountant Manager
Service Manager
6 Yearsyrs
Coordinator Team Leader Assistant Manager
Center Manager
6 Yearsyrs
Coordinator Project Coordinator
Senior Project Coordinator
7 Yearsyrs
Coordinator Executive Assistant Operations Manager
Supply Chain Manager
10 Yearsyrs
Certified Nursing Assistant Administrator Account Manager
Client Services Manager
7 Yearsyrs
Certified Nursing Assistant Administrator Supervisor
Logistics Manager
7 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Case Manager
Customer Care Manager
7 Yearsyrs
Account Representative Executive Assistant Senior Administrative Assistant
Senior Administrative Coordinator
6 Yearsyrs
Account Representative Analyst Senior Data Analyst-
Data Manager
6 Yearsyrs
Account Representative Benefit Specialist Client Services Manager
Customer Support Manager
6 Yearsyrs
Customer Care Representative Customer Account Executive Lead Customer Service Representative
Lead Dispatch
5 Yearsyrs
Support Specialist Senior Customer Service Representative Director, Customer Support Services
Manager, Custom Support And Services
7 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Order Specialist 2.9 years
Specialist 2.6 years
Order Processor 2.5 years
Order Entry Clerk 2.5 years
Top Careers Before Order Entry Specialist
Cashier 13.0%
Specialist 2.6%
Server 2.4%
Internship 2.3%
Secretary 2.2%
Teller 1.8%
Manager 1.8%
Top Careers After Order Entry Specialist
Cashier 10.8%
Specialist 2.9%
Manager 2.5%

Do you work as an Order Entry Specialist?

Average Yearly Salary
$33,000
View Detailed Salary Report
$20,000
Min 10%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$33,000
Median 50%
$55,000
Max 90%
Best Paying Company
Assa Abloy
Highest Paying City
Oakland, CA
Highest Paying State
Washington
Avg Experience Level
2.4 years
How much does an Order Entry Specialist make at top companies?
The national average salary for an Order Entry Specialist in the United States is $33,965 per year or $16 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $55,000.

How Would You Rate The Salary Of an Order Entry Specialist?

Have you worked as an Order Entry Specialist? Help other job seekers by rating your experience as an Order Entry Specialist.

Top Skills for An Order Entry Specialist

  1. Order Entry Process
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Collaborated with sales partners, determining missing paperwork needed to complete the order entry process.
  • Promoted to the order Entry/Customer Service Specialist Department.
  • Maintained data entry requirements by following data program techniques and procedures.
  • Prioritized and processed incoming purchase orders for a major provider of industrial metal plating services.
  • Prioritize orders for processing * Customize and change orders following detailed specifications * Process and prepare customer orders for production

Order Entry Specialist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,474 Order Entry Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Order Entry Specialist Resume

View Resume Examples

Order Entry Specialist Demographics

Gender

Female

70.7%

Male

19.0%

Unknown

10.3%
Ethnicity

White

63.3%

Hispanic or Latino

15.4%

Black or African American

11.2%

Asian

6.8%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

57.6%

French

6.8%

Tagalog

5.1%

Portuguese

3.4%

Ukrainian

3.4%

Russian

3.4%

Hmong

3.4%

Italian

3.4%

Bulgarian

1.7%

Vietnamese

1.7%

Filipino

1.7%

Mandarin

1.7%

German

1.7%

Samoan

1.7%

Carrier

1.7%

Polish

1.7%
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Order Entry Specialist Education

Schools

University of Phoenix

25.6%

Kaplan University

7.7%

University of North Texas

5.6%

Indian River State College

5.6%

Strayer University

5.1%

Fox Valley Technical College

4.1%

College of DuPage

4.1%

University of Wisconsin - Milwaukee

4.1%

University of Cincinnati

3.6%

Ashford University

3.6%

Austin Community College

3.6%

University of Texas at Austin

3.6%

Tidewater Community College

3.6%

University of Akron

3.1%

Elgin Community College

3.1%

Remington College

3.1%

Southeast Missouri State University

3.1%

Columbus State Community College

2.6%

Herzing University

2.6%

University of Texas at San Antonio

2.6%
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Majors

Business

26.2%

Health Care Administration

10.4%

Accounting

9.6%

Psychology

5.5%

Criminal Justice

4.6%

Medical Assisting Services

4.6%

General Studies

3.6%

Management

3.5%

Pharmacy

3.5%

Computer Science

3.1%

Nursing

3.0%

Liberal Arts

3.0%

Computer Information Systems

2.9%

Communication

2.5%

Education

2.4%

Graphic Design

2.4%

Marketing

2.4%

Secretarial And Administrative Science

2.3%

English

2.1%

Legal Support Services

2.1%
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Degrees

Other

34.0%

Bachelors

28.9%

Associate

19.4%

Certificate

7.3%

Masters

6.0%

Diploma

3.3%

License

0.5%

Doctorate

0.5%
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What is it like to work as an Order Entry Specialist

2.0

Customer service rep

December 26, 2019 on Zippia

What was your job title?

Order Entry Specialist.. Show More

What do you like the most about working as Order Entry Specialist?

Working from home.. Show More

What do you NOT like?

Low wages bad management schedule changes. Managers treat the employees like children, non profit but is really about how much money they can make. Was told it was a customer ser ice positioj. Ut they lied it is mostly sales. Micro managed. .. Show More

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