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Order entry specialist skills for your resume and career

Updated January 8, 2025
4 min read
Order entry specialist example skills
Below we've compiled a list of the most critical order entry specialist skills. We ranked the top skills for order entry specialists based on the percentage of resumes they appeared on. For example, 28.2% of order entry specialist resumes contained data entry as a skill. Continue reading to find out what skills an order entry specialist needs to be successful in the workplace.

15 order entry specialist skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how order entry specialists use data entry:
  • Provided persistent and continuous customer service and performed domestic and international account data entry.
  • Detail-oriented data entry of account information via multiple operating systems.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how order entry specialists use customer service:
  • Created customer billing accounts* Set up monthly billing for specific products Microsoft offered* Provided customer service for customer (reconciliation/credit requests/inquiries)
  • Provided customer service Processed credit applications Handled customer phone response Managed and maintained delivery and pickup dates for orders

3. Purchase Orders

Here's how order entry specialists use purchase orders:
  • Verified customers purchase order match company pricing and enter any sale or promotion entered correctly.
  • Prioritized and processed incoming purchase orders for a major provider of industrial metal plating services.

4. Customer Orders

Here's how order entry specialists use customer orders:
  • Prioritize orders for processing * Customize and change orders following detailed specifications * Process and prepare customer orders for production
  • Entered new customer orders, processed electronic credit card payments and generated customer reports upon request.

5. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how order entry specialists use order entry:
  • Achieved required accuracy levels for order entry by entering and verifying correct information, leading to increased profits.
  • Order entry data processor and coder who efficiently and accurately processes patient insurance claims.

6. Computer System

Here's how order entry specialists use computer system:
  • Input advertising reservations into computer system for all Sun Sentinel and Forum publications.
  • Enter new Patient admission information into Computer System.

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7. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how order entry specialists use logistics:
  • Assisted International Business Manager and Logistics Manager.
  • Provided customers with worldwide logistics service in the domestic and international movement of their goods.

8. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how order entry specialists use erp:
  • Used Microsoft Dynamics ERP software to process orders, generate invoices and maintain accurate inventory.
  • Hand-selected for a Beta Testing implementation group on new company-wide ERP system.

9. Sales Orders

Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.

Here's how order entry specialists use sales orders:
  • Ensured quality control regarding Verizon sales orders.
  • Execute the sorting and filing of all paperwork relative to my accounts including sales orders and invoices.

10. Inbound Calls

Here's how order entry specialists use inbound calls:
  • Answer inbound calls, processed representative's orders and transfer calls to appropriate department for further assistance.
  • Responded to inbound calls and trouble tickets from customers in reference to billing issues or customer complaints.

11. Order Management

Here's how order entry specialists use order management:
  • Maintain superior level of accuracy while doing any work, particularly involving order management.
  • Maintain all business intelligence reports, document order management procedure changes.

12. EDI

Here's how order entry specialists use edi:
  • Created EDI orders, manual orders, rated bills before the invoice process.
  • Placed Accounts Payables and Freight Bills into AS400 Collated EDI orders with Order Confirmations.

13. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how order entry specialists use telephone calls:
  • Answered incoming telephone calls from Representatives and District Sales Managers to provide basic account information and process orders.
  • Answer telephone calls, relay important messages, file and organize paperwork.

14. Customer Inquiries

Here's how order entry specialists use customer inquiries:
  • Supported account representative and handled direct customer inquiries for both inventory and billing issues.
  • Resolve Customer inquiries in the Inquiry Database in the most efficient manner based on established Service Level Agreements.

15. Place Orders

Here's how order entry specialists use place orders:
  • Answer phone calls, help customers track their orders, place orders, etc.
  • Place orders; obtain product and system knowledge, build rapport with customers.
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List of order entry specialist skills to add to your resume

Order entry specialist skills

The most important skills for an order entry specialist resume and required skills for an order entry specialist to have include:

  • Data Entry
  • Customer Service
  • Purchase Orders
  • Customer Orders
  • Order Entry
  • Computer System
  • Logistics
  • ERP
  • Sales Orders
  • Inbound Calls
  • Order Management
  • EDI
  • Telephone Calls
  • Customer Inquiries
  • Place Orders
  • CPT
  • Order Confirmation
  • Order Issues
  • Computer Programs
  • Customer Calls
  • Outbound Calls
  • Customer Accounts
  • HIPAA
  • Sales Reps
  • Customer Support
  • Customer Complaints
  • AS400
  • Allergies
  • Service Orders
  • Billing System
  • RAN
  • Computer Database
  • Product Orders
  • RMA
  • ICD-9
  • Phone Orders
  • Customer Issues
  • FedEx
  • Product Numbers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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