Top Order Expediter Skills

Below we've compiled a list of the most important skills for an Order Expediter. We ranked the top skills based on the percentage of Order Expediter resumes they appeared on. For example, 14.4% of Order Expediter resumes contained Customer Service as a skill. Let's find out what skills an Order Expediter actually needs in order to be successful in the workplace.

The six most common skills found on Order Expediter resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Order Expediter jobs:
  • Authorized customer service orders for warranty parts after evaluating and adjusting production schedule.
  • Focused on process improvements and order resolution to ensure excellent customer service.
  • Provided customer service and order processing for military accounts nationwide.
  • Trained inbound/outbound customer service and data entry personnel.
  • Managed customer service related to special/custom orders.
  • Plated desserts Dining room wait staff Customer Service Associate Outhouse Orchards, Farmer's Market and Gift Store
  • Assist with any customer service related issues.
  • Worked with Phone Sales, Customer Service, and Data Processing crews to create procedures to imporve flow of business.
  • Excelled in high volume customer service under strict deadlines with minimal supervision .
  • Take calls for orders to provide customer service to customers.
  • Assist the Customer Service Representatives Planning Receptionist Data Entry

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2. Purchase Orders

high Demand
Here's how Purchase Orders is used in Order Expediter jobs:
  • Provided problem resolution for Accounts Payable Department with Purchase orders, vendor invoices, and debit memo issues.
  • Analyze information from provided by suppliers and input into internal system to update open purchase orders.
  • Verified that all service purchase orders were created in correct format and included contractor clauses.
  • Deliver all purchase orders to vendors either by fax, overnight mail or email.
  • Compared data on invoices to purchase orders to ensure accuracy.
  • Created purchase orders for product needed within the network.
  • Created and reviewed all indirect purchase orders in SAP.
  • Placed and received purchase orders Scheduled deliveries Inventory Control

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3. Delivery Dates

high Demand
Here's how Delivery Dates is used in Order Expediter jobs:
  • Create purchase orders and monitor delivery dates
  • Negotiated prices and expedited delivery dates.
  • Rescheduled kit production based on updated delivery dates.
  • Maintain orders for delivery via View and Manage Open Orders, contact status codes, past delivery dates and delivery status.
  • Checked data base inventory for parts availability, provided delivery dates and verified the pricing.
  • Compared prices, specifications, and delivery dates to determine the best bid among potential suppliers.

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4. Expedite

high Demand
Here's how Expedite is used in Order Expediter jobs:
  • Expedited orders, initiated product orders for replacement parts, tabulated costs, scheduled installations, arranged inspections and processed paperwork.
  • Expedite order, pick-up and deliveries in a cargo van throughout the US in a safe and timely manner.
  • Expedited all material / for work and purchase orders generated using the Oracle system.
  • Initiated creation and defined requirements for Expediter Notes and Expediter Tool Kit systems.
  • Order Expediter: Originate and track all custom orders for all corporate customers.
  • Reconcile with suppliers to ensure timely delivery of goods and expedite as necessary.
  • Expedited activities or purchase items at various vendors to meet customer needs.
  • Retrieved, compiled, analyzed, and responded to expedite reports/records.
  • Reviewed, corrected and expedited special orders for all departments.
  • Expedited those parts and services needed immediately.
  • Expedite orders for Consumer Order Management Group.
  • Expedited orders to assure on time deliveries.
  • Expedited delivery lead times of orders.
  • Organized and supervised a team of backorder expediters.
  • Expedite all inventory orders for the Cath Lab, Operating Rooms and the Store Rooms.
  • Created Siebel requests to expedite the customer s emergency order.
  • Deliver parts to stores Expedite parts from HUB to the stores
  • Expedited orders to meet timelines and troubleshoot.

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5. Special Orders

high Demand
Here's how Special Orders is used in Order Expediter jobs:
  • Coordinated sales, delivery and install of special orders among our store, the customers, vendors and contractors.
  • Resolved issues with vendors and customers when special orders were late, incorrect, returned or damaged.
  • Managed delivery of special orders to store and distribution to customers.
  • Priced special orders and submitted custom request.
  • Initiated special orders for customer.
  • Placed and verified special orders with various vendor to customers specific request Coordinated installs between the customer and the contractor

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6. Customer Orders

high Demand
Here's how Customer Orders is used in Order Expediter jobs:
  • Ordered required sub-assemblies for customer orders.
  • Discussed by telephone customer orders, pricing and quotations and offered discounts when applicable.
  • Processed Customer Orders on Computer for transmission to various subsidiaries and customers.
  • Assisted kitchen in flow of customer orders and served customers as needed.
  • Process all interstore transfers to and from the store for customer orders.
  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

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7. Data Entry

high Demand
Here's how Data Entry is used in Order Expediter jobs:
  • Managed daily data entry operations.
  • Input orders in a timely and accurate fashion into a data entry system using defined parameters.
  • Contributed to maximum efficiency of warehouse operations through handling freight, accurate labeling and data entry ensuring deadlines were met.
  • Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
  • Identified encounters with missing information and/or required documentation needed for quality control & data entry/billing purposes.
  • Supported customer account representatives with data entry and business analysis by adhering to report requirements.

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8. Order Status

high Demand
Here's how Order Status is used in Order Expediter jobs:
  • Assist at order status service desk used by over 1200 employees.
  • Communicate order status to inside sales staff.
  • Prepare other analysis for management including purchase order status reports and manage purchase order policy compliance etc.
  • Prepared other analysis for management including purchase order status reports and manage purchase order policy compliance, etc.
  • Maintained communication with customers, warehouses and Dyson employees regarding order status.
  • Informed Order Management Representatives and Supervisors on daily order status.

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9. Depot

high Demand
Here's how Depot is used in Order Expediter jobs:
  • Worked closely with Home Depot Vendors to ensure proper ordering and timely delivery of Special Orders.
  • Process all of the Med Supply Depot refill requests.
  • Install Expeditor Responsible for approximately 50% of a Home Depot stores' custom orders and installs.
  • Developed mechanisms to speedily Identify discrepancies between the Home Depot and special services system on forecasting/inventory management.
  • Provide investigative case management of installed services provided by Home Depot.
  • Serve as liaison between customers, management, vendors and sales associates in various departments within the Home Depot.

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10. Order Entry

high Demand
Here's how Order Entry is used in Order Expediter jobs:
  • Traffic all incoming fax orders to the appropriate order entry assistant.
  • Supported eight account managers Responsible for order entry, scheduling, and ordering key components of raw materials
  • Streamlined order entry system and improved accuracy of documentation, reducing shipping and order entry errors.
  • Created informational material to better assist in sustaining department order entry accuracy goals.
  • Keyed order entry accurately entered collected information into corporate software system.
  • Maintained daily email contact with customers for up-to-date order entry information.

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11. Sales Goals

average Demand
Here's how Sales Goals is used in Order Expediter jobs:
  • Maintained 100% of sales goals and exceeded monthly sales goals on several occasions.

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12. Sales Order Processing

average Demand
Here's how Sales Order Processing is used in Order Expediter jobs:
  • Coordinate sales order processing with teammate and finance.

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13. Phone Calls

average Demand
Here's how Phone Calls is used in Order Expediter jobs:
  • Service Desk Directed incoming phone calls and store customers to appropriate departments.
  • Job Duties: Answer inbound phone calls from consumers and dealers.
  • Answered incoming telephone calls from Representatives and District Sales Managers to provide basic account information and process orders.
  • Process several vision prescriptions orders daily while performing multiple secretarial duties including answering multiple phone calls and assisting customers.
  • Answered telephone calls and assisted customers with placing floral arrangement orders.
  • Answered incoming telephone calls with professional and knowledgeable responses.

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14. Sales Floor

average Demand
Here's how Sales Floor is used in Order Expediter jobs:
  • Pull web orders from sales floor and warehouse.
  • Provided support on sales floor when needed.

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15. Computer System

average Demand
Here's how Computer System is used in Order Expediter jobs:
  • Used computer system to locate stock.
  • Utilize computer systems to enter data and process information pertaining to orders, interdepartmental communication.
  • Input advertising reservations into computer system for all Sun Sentinel and Forum publications.
  • Charleston, West Virginia* Entered Workers Compensation claims and various correspondences into computer system.
  • Entered a plethora of photo orders into the computer system accurately and efficiently.
  • Entered account information into computer system for all savings customers.

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16. ADP

average Demand
Here's how ADP is used in Order Expediter jobs:
  • Provided information to prospective clients regarding ADP's products and services.
  • Work with clients, sales staff and service department to ensure a smooth transition to ADP services.

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17. Place Orders

average Demand
Here's how Place Orders is used in Order Expediter jobs:
  • Place orders for customers at the speaker, fill orders Cashier/Customer Service Basic maintenance duties at the end of each shift.
  • Answer phone calls, help customers track their orders, place orders, etc.
  • Answer phones and provide excellent customer service for ministers calling in to place orders.
  • Place orders; obtain product and system knowledge, build rapport with customers.
  • Place orders via phone or fax
  • Maintained catalog and literature files for use in assisting customers to locate desired items and place orders.

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18. Customer Complaints

average Demand
Here's how Customer Complaints is used in Order Expediter jobs:
  • Resolved customer issues and settled customer complaints in person and over the phone.
  • Investigated and resolved customer complaints; coordinated client's problem resolution with various departments and staff members under changing fast-paced environment.
  • Provide customer service, managing customer complaints, returned merchandise and replacing damaged products.
  • Established and maintained relationships with individual and business customer, to resolve customer complaints.
  • Responded to customer complaints, and facilitated improved customer satisfaction.
  • Received and professionally responded to customer complaints per company protocol.

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19. Powerpoint

average Demand
Here's how Powerpoint is used in Order Expediter jobs:
  • Enter names into PowerPoint template, print, laminate, and cut name plates for hospital staff and outlying clinics.
  • Utilized Excel, Word, Outlook and PowerPoint.
  • Can type 55 wpm, short hand, excel, Microsoft word and PowerPoint.

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20. IP

average Demand
Here's how IP is used in Order Expediter jobs:
  • Performed necessary transactions in inventory database along with using bar coding scanning equipment for all transfers.
  • Utilize positive working relationships with suppliers and Arrow Electronics corporate planning staff to ensure timely deliveries.
  • Attended educational workshops; reviewed professional publications; established personal networks; participated in professional societies.
  • Updated order status daily in SAP Facilitated working relationships with vendors and internal departments.
  • Established working relationships with non-traditional vendors in the procurement of materials and goods.
  • Developed warehousing procedures for the receipt and inventory of non-traditional goods.
  • Received incoming dental models and their accompanying appliance prescriptions.
  • Translated prescriptions via industry software to produce manufacturing instructions.
  • Transferred procured items and paperwork to shipping department.
  • Coordinate shipments and delivery schedules with established vendors.
  • Determined most economical and efficient shipping method.
  • Participated in routine and special inventories.
  • Process orders, insure shipment of orders, assist sales staff, interaction with clients and in-house credit department and warehouse.
  • Processed special items, VIP and international orders from start to finish through the ordering, packing and shipping process.
  • Initiate contact with vendors in order to confirm orders, get ship dates, inquire about in-stocks and place reorders.
  • Operated a forklift and a Cherry picker to fill part orders Packed and shipped parts and orders to their destinations
  • Opened new stores, worked with electricians, managers, vendors and store support for installation of computer/phone equipment.
  • Communicate with DC Managers, Floor Supervisors, Pick / Ship leads through all three facilities to expedite orders.
  • Provide the necessary paperwork needed by the end user, shipping to the end user at requested location.
  • Research all open orders and close so load builds will ship confirm within a 24-48 hour time period.

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21. Monthly Reports

average Demand
Here's how Monthly Reports is used in Order Expediter jobs:
  • Assigned with preparing monthly reports using Microsoft Excel and Word.
  • Prepared monthly reports for company Board Meetings.
  • Complete assigned daily, weekly and monthly reports using Excel, PowerPoint and Program Contact Management System.
  • Completed assigned daily, weekly and monthly reports using Excel, Word and PowerPoint.
  • Completed monthly reports using excel, and all invoicing for customer service provided.

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22. Sales Representatives

low Demand
Here's how Sales Representatives is used in Order Expediter jobs:
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Resolved special request orders with various sales representatives nationwide.
  • Verify that sales representatives are properly credited commission based on orders entered.
  • Received incoming calls from Optometry accounts, retailers and company Sales Representatives to place contact lens orders and process returns.
  • Advise sales representatives on completing/compiling sales orders.
  • Guide sales representatives and their managers in proper order procedure and in how to correct any errors.

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23. Distribution Centers

low Demand
Here's how Distribution Centers is used in Order Expediter jobs:
  • Organized shipments between internal branches and distribution centers with contracted carriers.
  • Released purchase orders when necessary for direct shipments to Grainger customers, branches, or distribution centers.

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24. Item Numbers

low Demand
Here's how Item Numbers is used in Order Expediter jobs:
  • Analyze back order reports and pricing discrepancy reports to verify proper pricing and item numbers.

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25. Customer Information

low Demand
Here's how Customer Information is used in Order Expediter jobs:
  • Enter personal customer information into database.
  • Reviewed and processed orders; entering customer information into a database while successfully maintaining accurate documentation and records.
  • Work effectively with documentation team to accurately check and enter equipment, financial and customer information.
  • Record all customer information and refurbished items accurately on appropriate paperwork or electronic systems.
  • Updated customer information in databases in order to provide detailed information for future sales.
  • File customer information by inputting alphabetic and numeric information in folders.

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26. Customer Care

low Demand
Here's how Customer Care is used in Order Expediter jobs:
  • Performed deed searches, lien searches, O&E reports, Abstractor's Certificates, and customer care.

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27. Accurate Inventory

low Demand
Here's how Accurate Inventory is used in Order Expediter jobs:
  • Maintained accurate inventory in PC warehouse through effective use of inventory database.
  • Retrieved books from the inventory and packed them into boxes with proper labeling for accurate inventory control and customer satisfaction.

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28. ETA

low Demand
Here's how ETA is used in Order Expediter jobs:
  • Fulfilled sales order documentation for over 400 retail locations with focus on efficiency and accuracy.
  • Assisted Buyers and Secretary with daily responsibilities.
  • Performed detailed audits to identify and resolve pricing, unit of measure and quantity discrepancies amongst suppliers.
  • Communicated detailed description of dishes upon delivering to guests.
  • Review and process sales orders to meet sales goals for the department by required time expectation while paying attention to detail.

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29. As400

low Demand
Here's how As400 is used in Order Expediter jobs:
  • Process all incoming purchase orders for customers via AS400 while ensuring accuracy and timely entry.
  • Promoted to Web Auditor March'01 processing web orders downloaded into AS400 system.
  • Access, Excel, AS400, and Word utilized in this position.
  • Required to input and process all orders using the AS400 Software and print out a weekly order report.
  • Enter subscription docs and or payments to accounts on the AS400 system within qualifying BPA/ABC audit standards.
  • Use proprietary software for ordering clothing and use of AS400 mainframe to research items in inventory.

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30. Office Supplies

low Demand
Here's how Office Supplies is used in Order Expediter jobs:
  • Coordinated office supplies and purchasing; reduced cost by 30% in stocks.
  • Operate various office supplies such as printer, fax, scanners.
  • Filled orders of pharmaceutical and office supplies for a chain of drug stores throughout the Midwest and Central Plains areas.
  • Order office supplies for department of 20 employees.
  • Ordered all office supplies kept them well stocked and organized.
  • Deliver mail and regulate office supplies.

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31. Complete Orders

low Demand
Here's how Complete Orders is used in Order Expediter jobs:
  • Resolve incomplete orders in a thorough and timely manner.
  • Excel Spreadsheets Customer Service Charge of all complete orders
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Plan, prioritize, organize and complete orders to meet established production schedule.
  • Research and complete orders that were sent back in error from third party
  • Pulled parts and items to complete orders.

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32. Process Improvement

low Demand
Here's how Process Improvement is used in Order Expediter jobs:
  • Process Improvement, Procedure and productivity standards adherence.

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33. Product Orders

low Demand
Here's how Product Orders is used in Order Expediter jobs:
  • Fostered excellent customer relationships through product orders via telephone and internet.
  • Prepared daily reports regarding customer product orders.
  • Input requests for product orders, equipment service, and other support activities.
  • Managed order entry staff in the day-to-day processing of customer product orders.
  • Assisted customers with product orders.
  • Track product orders via computer for billing and related services.

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34. Open Orders

low Demand
Here's how Open Orders is used in Order Expediter jobs:
  • Expedite and monitor all open orders to meet or exceed customer expectations and ensure on-time delivery goal of 95%.
  • Closed layaway and open orders at consistently the highest rate in the department.
  • Review open orders across multiple clients, prioritize wave sequence across multiple clients.
  • Open orders for title commitments from associated branches
  • Performed Extended Warehouse Management (EWM) cancellations of open orders for DC 004.

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35. Different Departments

low Demand
Here's how Different Departments is used in Order Expediter jobs:
  • Process payments for different departments of the company.

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36. Raw Materials

low Demand
Here's how Raw Materials is used in Order Expediter jobs:
  • Unload raw materials that come in and do allpaperwork involved.

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20 Most Common Skill for an Order Expediter

Customer Service16.5%
Purchase Orders15.2%
Delivery Dates15.2%
Expedite9.2%
Special Orders8.9%
Customer Orders5.2%
Data Entry5%
Order Status2.9%

Typical Skill-Sets Required For An Order Expediter

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
14.4%
14.4%
2
2
Purchase Orders
Purchase Orders
13.3%
13.3%
3
3
Delivery Dates
Delivery Dates
13.3%
13.3%
4
4
Expedite
Expedite
8%
8%
5
5
Special Orders
Special Orders
7.8%
7.8%
6
6
Customer Orders
Customer Orders
4.6%
4.6%
7
7
Data Entry
Data Entry
4.3%
4.3%
8
8
Order Status
Order Status
2.5%
2.5%
9
9
Depot
Depot
2.3%
2.3%
10
10
Order Entry
Order Entry
2.3%
2.3%
11
11
Sales Goals
Sales Goals
2.1%
2.1%
12
12
Sales Order Processing
Sales Order Processing
1.8%
1.8%
13
13
Phone Calls
Phone Calls
1.6%
1.6%
14
14
Sales Floor
Sales Floor
1.6%
1.6%
15
15
Computer System
Computer System
1.6%
1.6%
16
16
ADP
ADP
1.4%
1.4%
17
17
Place Orders
Place Orders
1.4%
1.4%
18
18
Customer Complaints
Customer Complaints
1.4%
1.4%
19
19
Powerpoint
Powerpoint
0.9%
0.9%
20
20
IP
IP
0.9%
0.9%
21
21
Monthly Reports
Monthly Reports
0.9%
0.9%
22
22
Sales Representatives
Sales Representatives
0.9%
0.9%
23
23
Distribution Centers
Distribution Centers
0.9%
0.9%
24
24
Item Numbers
Item Numbers
0.9%
0.9%
25
25
Customer Information
Customer Information
0.9%
0.9%
26
26
Customer Care
Customer Care
0.9%
0.9%
27
27
Accurate Inventory
Accurate Inventory
0.9%
0.9%
28
28
ETA
ETA
0.7%
0.7%
29
29
As400
As400
0.7%
0.7%
30
30
Office Supplies
Office Supplies
0.7%
0.7%
31
31
Complete Orders
Complete Orders
0.7%
0.7%
32
32
Process Improvement
Process Improvement
0.7%
0.7%
33
33
Product Orders
Product Orders
0.7%
0.7%
34
34
Open Orders
Open Orders
0.7%
0.7%
35
35
Different Departments
Different Departments
0.7%
0.7%
36
36
Raw Materials
Raw Materials
0.7%
0.7%

1,860 Order Expediter Jobs

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