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What is an order fulfillment specialist and how to become one

Updated January 8, 2025
3 min read
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Order fulfillment specialists perform administrative tasks related to shipments. They maintain records and documentation about incoming and outgoing shipments using appropriate databases and software systems.

As an order fulfillment specialist, you will prepare products and materials for shipping assembling merchandise, creating the packaging, applying stamps, and writing down the recipient's address. In the case of incoming shipments, you will be responsible for receiving and unpacking them as well as storing them according to warehouse regulations.

Verifying prices and quantities will also be your duty. You will keep track of invoices and arrange the transportation and storage of the products.

ScoreOrder Fulfillment SpecialistUS Average
Salary
2.6

Avg. Salary $32,645

Avg. Salary $59,228

Stability level
6.9

Growth rate 1%

Growth rate 0.3%

Diversity
5.9
Race

American Indian and Alaska Native 0.99%

Asian 7.18%

Black or African American 8.03%

Hispanic or Latino 18.02%

Unknown 5.57%

White 60.22%

Gender

female 46.04%

male 53.96%

Age - 35
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 35
Stress level
6.9

Stress level is high

7.1 - high

Complexity level
7.6

Complexity level is challenging

7 - challenging

Work life balance
6.6

Work life balance is good

6.4 - fair

Order fulfillment specialist career paths

Key steps to become an order fulfillment specialist

  1. Explore order fulfillment specialist education requirements

    Most common order fulfillment specialist degrees

    Bachelor's

    47.7 %

    High School Diploma

    21.3 %

    Associate

    19.1 %
  2. Start to develop specific order fulfillment specialist skills

    SkillsPercentages
    Customer Orders12.46%
    Logistics9.12%
    Pallet Jack7.90%
    Purchase Orders6.04%
    RF4.96%
  3. Complete relevant order fulfillment specialist training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New order fulfillment specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an order fulfillment specialist based on U.S. Bureau of Labor Statistics data and data from real order fulfillment specialist resumes.
  4. Research order fulfillment specialist duties and responsibilities

    • Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
    • Manage escalations and expedites process in support of shorten interval requests.
    • Perform comprehensive warehouse duties, which include quality control, inventory management and shipping and receiving logistics.
    • Apply appropriate sales tax to each invoice as required by that county.
  5. Prepare your order fulfillment specialist resume

    When your background is strong enough, you can start writing your order fulfillment specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an order fulfillment specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable order fulfillment specialist resume templates

    Build a professional order fulfillment specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your order fulfillment specialist resume.
    Order Fulfillment Specialist Resume
    Order Fulfillment Specialist Resume
    Order Fulfillment Specialist Resume
    Order Fulfillment Specialist Resume
    Order Fulfillment Specialist Resume
    Order Fulfillment Specialist Resume
    Order Fulfillment Specialist Resume
    Order Fulfillment Specialist Resume
    Order Fulfillment Specialist Resume
  6. Apply for order fulfillment specialist jobs

    Now it's time to start searching for an order fulfillment specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first order fulfillment specialist job

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Average order fulfillment specialist salary

The average order fulfillment specialist salary in the United States is $32,645 per year or $16 per hour. Order fulfillment specialist salaries range between $22,000 and $47,000 per year.

Average order fulfillment specialist salary
$32,645 Yearly
$15.69 hourly

What am I worth?

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How do order fulfillment specialists rate their job?

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Order fulfillment specialist reviews

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A zippia user wrote a review on Dec 2019
Pros

Working from home


profile
A zippia user wrote a review on Dec 2019
Cons

Management stuck in the same position no room for growth


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A zippia user wrote a review on Sep 2019
Pros

The physical and mental challenges continue to keep me interested.

Cons

Tech supporting the job rolls out before its completed.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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