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Become An Order Fulfillment Specialist

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Working As An Order Fulfillment Specialist

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Identifying Objects, Actions, and Events
  • Handling and Moving Objects

  • Unpleasant/Angry People

  • Repetitive

  • Stressful

  • $32,000

    Average Salary

What Does An Order Fulfillment Specialist Do

Material recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.

Duties

Material recording clerks typically do the following:

  • Keep records of items shipped, received, or transferred to another location
  • Compile reports on various aspects of changes in production or inventory
  • Find, sort, or move goods between different parts of the business
  • Check inventory records for accuracy

Material recording clerks use computers, tablets, or hand-held devices to keep track of inventory. Sensors and tags enable these computers to automatically detect when and where products are moved, allowing clerks to keep updated reports without manually counting items.

Production, planning, and expediting clerks manage the flow of information, work, and materials within or among offices in a business. They compile reports on the progress of work and on any production problems that arise. These clerks set workers’ schedules, estimate costs, keep track of materials, and write special orders for new materials. They perform general office tasks, such as entering data or distributing mail. Expediting clerks maintain contact with vendors to ensure that supplies and equipment are shipped on time.

Shipping, receiving, and traffic clerks keep track of and record outgoing and incoming shipments. Clerks may scan barcodes with hand-held devices or use radio frequency identification (RFID) scanners to keep track of inventory. They check if shipment orders were correctly processed in their company’s computer system. They also compute freight costs and prepare invoices. Some clerks move goods from the warehouse to the loading dock.

Stock clerks and order fillers receive, unpack, and track merchandise. Stock clerks move products from a warehouse to store shelves. They keep a record of items that enter or leave the stockroom and inspect for damaged goods. These clerks also use hand-held scanners to keep track of merchandise. Order fillers retrieve customer orders and prepare them to be shipped.

Material and product inspecting clerks weigh, measure, check, sample, and keep records on materials, supplies, and equipment that enters a warehouse. They verify the quantity and quality of items they are assigned to examine, checking for defects and recording what they find. They use scales, counting devices, and calculators. Some workers decide what to do about a defective product, such as to scrap it or send it back to the factory to be repaired. Some clerks also prepare reports, such as reports about warehouse inventory levels.

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How To Become An Order Fulfillment Specialist

Material recording clerks usually need to have a high school diploma and are trained on the job. There are no formal education requirements for stock clerks and order fillers.

Education

Production, planning, and expediting clerks; shipping, receiving, and traffic clerks; and material and product inspecting clerks need a high school diploma or equivalent.

Production, planning, and expediting clerks need to have basic knowledge of computer applications such as spreadsheet software.

There are no formal education requirements for stock clerks and order fillers.

Training

Material recording clerks usually learn to do their work on the job. Training for most material recording clerks may last less than a month. Production, planning, and expediting clerks’ training can take several months.

Typically, a supervisor or more experienced worker trains new clerks.

Material recording clerks first learn to count stock and mark inventory and then move onto more difficult tasks, such as recordkeeping. Production clerks need to learn how their company operates before they can write production and work schedules.

Advancement

With additional training or education, material recording clerks may advance to other positions within their firm, such as purchasing agent. Clerks in retail establishments can move into the sales department.

Important Qualities

Communication skills. Production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to be able to communicate the firm’s scheduling needs effectively.

Customer-service skills. Stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom.

Detail oriented. Material and product inspecting clerks check items for defects, some of which are small and difficult to spot.

Math skills. Some material recording clerks use math to calculate shipping costs or take measurements.

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Order Fulfillment Specialist Career Paths

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Average Length of Employment
Material Handling Specialist 3.8 years
Distribution Specialist 3.3 years
Customer Service, Shipping And Receiving 3.3 years
Customer Service, Warehouse 3.1 years
Fulfillment Coordinator 3.0 years
Warehouse Specialist 2.9 years
Order Specialist 2.9 years
Shipping Specialist 2.8 years
Receivables Specialist 2.8 years
Warehouse Inventory Specialist 2.7 years
Order Processor 2.5 years
Order Management Specialist 2.5 years
Fulfillment Clerk 2.4 years
Order Entry Specialist 2.4 years
Fulfillment Specialist 2.0 years
Inventory Specialist 2.0 years
Order Fulfillment Specialist 2.0 years
Order Picker/Packer 1.8 years
Order Packer 1.7 years
Order Picker 1.6 years
Top Careers Before Order Fulfillment Specialist
Customer Service Representative 16.3%
Cashier 13.9%
Sales Associate 12.9%
Administrative Assistant 4.7%
Assistant Manager 4.5%
Internship 4.5%
Office Assistant 4.2%
Material Handler 4.0%
Crew Member 3.9%
Store Manager 3.6%
Warehouse Worker 3.6%
Machine Operator 3.2%
Server 3.2%
Office Manager 2.9%
Technician 2.6%
Manager 2.5%
Warehouse Associate 2.5%
Hostess 2.4%
Customer Service Manager 2.4%
Supervisor 2.2%
Top Careers After Order Fulfillment Specialist
Customer Service Representative 19.7%
Cashier 11.3%
Sales Associate 7.2%
Material Handler 7.0%
Administrative Assistant 5.8%
Team Leader 5.3%
Warehouse Associate 4.1%
Machine Operator 3.8%
Security Officer 3.6%
Office Assistant 3.6%
Assembler 3.1%
Associate 3.1%
Delivery Driver 2.9%
Shipping And Receiving Clerk 2.9%
Account Manager 2.9%
Warehouse Worker 2.9%
Technician 2.9%
Manager 2.9%
Accounts Payable Clerk 2.6%
Assistant Manager 2.6%

Do you work as an Order Fulfillment Specialist?

AVERAGE SALARY FOR An Order Fulfillment Specialist

Average Yearly Salary
$32,000
View Detailed Salary Report
$19,000
Min 10%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$54,000
Max 90%
Best Paying Company
Kforce
Highest Paying City
Petaluma, CA
Highest Paying State
Alaska
Avg Experience Level
1.9 years
How much does an Order Fulfillment Specialist make at top companies?
The national average salary for an Order Fulfillment Specialist in the United States is $32,655 per year or $16 per hour. Those in the bottom 10 percent make under $19,000 a year, and the top 10 percent make over $54,000.

How Would You Rate The Salary Of an Order Fulfillment Specialist?

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Top Skills for An Order Fulfillment Specialist

  1. Customer Service
  2. Delivery Orders
  3. Customer Orders
You can check out examples of real life uses of top skills on resumes here:
  • Promoted within two months by demonstrating exceptional customer service, administrative and business communication skills.
  • Contributed to meeting and exceeding team objectives by entering, verifying and receiving customer orders on company database.
  • Loaded and delivered customer purchase orders onto delivery vehicles.
  • Received Customer online orders from nationwide locations using order processing software.
  • Performed accurate data entry of all purchase order receipts, validate accompanying documentation and maintained up to date record retention.

Order Fulfillment Specialist Demographics

Gender

Male

48.0%

Female

41.3%

Unknown

10.7%
Ethnicity

White

64.7%

Hispanic or Latino

15.0%

Black or African American

10.4%

Asian

6.5%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

60.3%

French

9.5%

German

4.8%

Japanese

4.8%

Chinese

3.2%

Russian

3.2%

Arabic

3.2%

Czech

1.6%

Vietnamese

1.6%

Hmong

1.6%

Slovak

1.6%

Armenian

1.6%

Mandarin

1.6%

Italian

1.6%
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Order Fulfillment Specialist Education

Schools

Cuyahoga Community College

13.1%

University of Phoenix

13.1%

University of North Carolina at Wilmington

7.4%

The Academy

5.7%

University of Houston

5.7%

University of Akron

4.9%

Cape Fear Community College

4.9%

Ashford University

4.1%

Georgia State University

4.1%

Kent State University

4.1%

Brigham Young University

3.3%

Kansas State University

3.3%

Milwaukee Area Technical College

3.3%

Moberly Area Community College

3.3%

William Rainey Harper College

3.3%

University of California - San Diego

3.3%

University of Texas at Dallas

3.3%

San Diego State University

3.3%

Greenfield Community College

3.3%

Full Sail University

3.3%
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Majors

Business

34.7%

Criminal Justice

5.9%

General Studies

5.6%

Health Care Administration

5.2%

Psychology

4.5%

Communication

4.3%

Computer Science

4.1%

Marketing

3.9%

Liberal Arts

3.3%

English

3.3%

Medical Assisting Services

3.2%

Graphic Design

3.0%

Accounting

3.0%

Education

2.4%

Supply Chain Management

2.4%

Computer Information Systems

2.4%

Nursing

2.2%

Management

2.2%

Electrical Engineering

2.2%

Information Technology

2.2%
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Degrees

Bachelors

36.7%

Other

33.1%

Associate

14.1%

Masters

6.9%

Certificate

6.5%

Diploma

2.3%

Doctorate

0.3%

License

0.1%
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