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Order management representative full time jobs

- 88 jobs
  • Customer Relations Representative - State Farm Agent Team Member

    Gregg Rothermund-State Farm Agent

    Columbus, OH

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been a proud State Farm agent serving the Worthington, OH community for 45 years. Including myself, our office is home to three licensed full-time agents who are dedicated to helping customers protect what matters most. We offer a competitive salary, a 401(k) plan, paid vacation, continuing education, and we cover the cost of all licensing and certifications to support your professional growth. Im a graduate of Ohio State University and deeply committed to giving back to the community. Im a lifetime member of the Nationwide Children's Hospital Development Board, a past chairman of the Woody Hayes Sports Spectacular, a past president of the Muirfield Village Civic Association, and an active member of New Hope Church. If youre looking for a stable, established agency that values teamwork, community, and career growth, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Gregg Rothermund - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $36k-48k yearly est. 4d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Beau Burton-State Farm Agent

    Columbus, OH

    Job DescriptionAbout our Agency: Were excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and funmixing professionalism with plenty of camaraderie along the way. We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team members wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelors in Business Administration from Elon University, with a focus on Management. Our office is laid back but drivenwe push hard for results while keeping a positive, supportive vibe. Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: Forge enduring customer relationships and proactively follow up to ensure continued satisfaction. Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Professional development Abundant opportunities for career advancement within our agency Licensing paid by agency Requirements: Genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening. A people-centric mindset with a keen eye for detail. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Proficiency in learning and navigating computer functions efficiently. Collaborative spirit, thriving in a dynamic team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $36k-48k yearly est. 10d ago
  • Resolution Specialist

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM Note: Bilingual candidates will be given priority. Position Summary As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes. Key Responsibilities Escalation Management: Serve as the primary point of contact for high-priority patient concerns. Coordinate with internal teams to resolve issues promptly. Develop and implement protocols for handling escalations efficiently. Team Leadership: Mentor and support Patient Care Representatives in managing challenging cases. Provide training on best practices for issue resolution and customer service. Monitor team performance and provide feedback for continuous improvement. Process Improvement: Analyze escalation trends to identify areas for operational enhancements. Collaborate with stakeholders to implement solutions that reduce recurrence of issues. Maintain documentation of processes and updates for transparency and training purposes. Compliance and Reporting: Ensure all patient interactions comply with HIPAA and other regulatory standards. Generate reports on escalation metrics and outcomes for leadership review. Participate in audits and quality assurance activities as needed Qualifications Bachelor's degree in Healthcare Administration, Business, or related field. Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity. Strong problem-solving skills and the ability to handle high-stress situations calmly. Excellent communication and interpersonal skills. Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite. Knowledge of pharmacy operations and healthcare regulations is a plus. Success Metrics: Reduction in escalation resolution time. Improvement in patient satisfaction scores. Decrease in repeat escalation cases. Enhanced team performance and morale. Work Environment Location: Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to remain seated and work at a computer for extended periods (up to 8 hours). Must be able to type and perform repetitive hand/wrist motions throughout the shift. Must be able to use a headset for phone-based communication for the majority of the workday. Must be able to navigate multiple computer systems and applications simultaneously. Must maintain focus and attention to detail while managing a high volume of calls or tasks. Must be able to communicate clearly and professionally via phone, chat, and email. Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs. Must be able to handle occasional escalated or emotionally charged interactions with composure. Must be able to meet productivity and quality standards consistently. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Salary Description $22-$28/hr
    $22-28 hourly 24d ago
  • Resolution Specialist

    Gifthealth Inc.

    Columbus, OH

    Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM Note: Bilingual candidates will be given priority. Position Summary As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes. Key Responsibilities Escalation Management: Serve as the primary point of contact for high-priority patient concerns. Coordinate with internal teams to resolve issues promptly. Develop and implement protocols for handling escalations efficiently. Team Leadership: Mentor and support Patient Care Representatives in managing challenging cases. Provide training on best practices for issue resolution and customer service. Monitor team performance and provide feedback for continuous improvement. Process Improvement: Analyze escalation trends to identify areas for operational enhancements. Collaborate with stakeholders to implement solutions that reduce recurrence of issues. Maintain documentation of processes and updates for transparency and training purposes. Compliance and Reporting: Ensure all patient interactions comply with HIPAA and other regulatory standards. Generate reports on escalation metrics and outcomes for leadership review. Participate in audits and quality assurance activities as needed Qualifications Bachelor's degree in Healthcare Administration, Business, or related field. Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity. Strong problem-solving skills and the ability to handle high-stress situations calmly. Excellent communication and interpersonal skills. Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite. Knowledge of pharmacy operations and healthcare regulations is a plus. Success Metrics: Reduction in escalation resolution time. Improvement in patient satisfaction scores. Decrease in repeat escalation cases. Enhanced team performance and morale. Work Environment Location: Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to remain seated and work at a computer for extended periods (up to 8 hours). Must be able to type and perform repetitive hand/wrist motions throughout the shift. Must be able to use a headset for phone-based communication for the majority of the workday. Must be able to navigate multiple computer systems and applications simultaneously. Must maintain focus and attention to detail while managing a high volume of calls or tasks. Must be able to communicate clearly and professionally via phone, chat, and email. Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs. Must be able to handle occasional escalated or emotionally charged interactions with composure. Must be able to meet productivity and quality standards consistently. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $31k-54k yearly est. 24d ago
  • FHA Mortgage Origination Representative

    Contact Government Services, LLC

    Columbus, OH

    FHA Mortgage Origination RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client's requests.- Follow standard operating procedures for various topics, systems, and contact channels.- Document all of your contacts in a database- Keep up to date on FHA mortgage processes and procedures Qualifications:- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.- Excellent time management skills and dependability.- Strong verbal and written communication skills.- High School diploma or GED.- At least two years working with FHA loans ( e.g. loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans ( e.g. FHA, USDA, VA)- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation. Ideally, you will also have:- Contact Center experience (omnichannel).- Bilingual (Spanish/English), verbal and written.- FHA knowledge/experience Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: *******************
    $29k-49k yearly est. Auto-Apply 15d ago
  • Centralized Scheduling Representative

    University Otolaryngologists

    Columbus, OH

    Full-time Description We are looking for an enthusiastic and professional Centralized Scheduling Representative to join our growing team. As a Centralized Scheduling Representative, you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. You will be responsible for greeting patients, routing calls, scheduling appointments, processing consults, registering and scheduling patients. Essential Functions: Professionally greet all patients. Register all new patients. Update all established patient demographics. Accurately enter all insurance information Schedule patient appointments for consultations, medical procedures, and follow-up visits. Process all incoming consultation requests-1st and 2nd calls to patients and return paperwork to the requesting physician office. Indexing of consultation requests and external office records. Professionally handle patient complaints. Follow all policies and protocols of the Central Scheduling Manager, Clinical Manager, and Billing Director. If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Centralized Scheduling Representative position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules. Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life PM20 Requirements Qualified Applicant should have at least 1 year experience in customer service environment, medical office preferable. Excellent oral and written communication skills required. Knowledge of GE-athena Practice management software beneficial but not required. Knowledge of Microsoft Office software beneficial but not required. Ability to operate a computer and basic office equipment required. Ability to operate a multi-line telephone system. Ability to establish and maintain effective working relationships with patients, team-members, and other co-workers. Must be well organized and detail oriented. Work hours: Full Time | Monday-Friday |7:30am-4:30pm with occasional overtime
    $29k-49k yearly est. 60d+ ago
  • Customer Service Representative-1st Shift

    The Scherzinger Corporation

    Columbus, OH

    Are you a passionate call center or inside sales representative looking to take the next step in your career? Do you have a passion for helping people by finding solutions and offering top quality services? Let's Talk! About Us: ScherZinger Termite & Pest Control is a family owned and operated business that has been serving Ohio for over 90 years. We are growing with 3 service areas and offer industry leading pest solutions to homeowners and businesses. We are passionate about providing solutions that not only address current pest issues but also protect people and property. Why Choose ScherZinger? · Competitive Salary with opportunities for increases every 6 months! · Earn hourly wage PLUS commission opportunities · Employee Volunteer Opportunities throughout the year · Full Benefits Including: o Medical o Dental o Vision o 401k with Match o PTO o Short -Term Disability- 100% Company Paid o Life- 100% Company Paid · Great Team & Leadership to help you reach YOUR Goals! Customer Service Representative: · Answers inbound calls to assist current ScherZinger customers. · Provides solutions for current customers and prospective customers based on their needs. · Document and update customer profiles for best experience throughout their entire ScherZinger Experience. · Utilize technology such as phones, software, and CRM. Assist walk-in customers, accept delieveries, and greet visitors to the office A This is an In-Office role at our Reyonaldsburg location, must be able to work in office full-time. What You Bring: · High School Diploma or GED · Sales or Customer Service Experience is preferred · Must exemplify our company's core values: service heart, success drive, & value reputation. · All employees must pass pre-employment screenings and background check. Equal Employment Opportunity has been and will continue to be a fundamental principle at Scherzinger Termite and Pest Control, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. View all jobs at this company
    $27k-35k yearly est. 60d+ ago
  • Seasonal Retail Customer Service Representative/Cashier

    Opportunities To

    Columbus, OH

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently accepting applications for self-motivated, energetic and hardworking Seasonal Retail Associates to assist customers with a variety of computer and electronics purchases in our high-volume big box retail store. At this time, we are seeking full-time and part-time positions for the holidays, starting before Black Friday and ending in mid January. There may be a possibility for ongoing employment at the end of the seasonal period. Micro Center features dedicated product departments to meet our customers' needs, and your knowledge and skill level will be matched to the department where you can best serve our customers! MAJOR RESPONSIBILITIES: Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities Participate in open and close procedures Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory EDUCATION & EXPERIENCE: High school diploma or equivalent Knowledge of Microsoft Office Passion for computers and technology preferable, but at minimum baseline knowledge of the products and services sold throughout the store Ability to communicate professionally, handle multiple customers and relate to people with varying levels of technical expertise Sincere interest in helping customers and driving world-class customer experiences Professional appearance and demeanor Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays Previous experience relative to the position of interest is preferred MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Flexible Schedules & Excellent Pay Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities BENEFITS & OTHER INFORMATION: BENEFITS & OTHER INFORMATION: Micro Center offers competitive pay and an employee discount on merchandise for seasonal associates. Micro Center is an Equal Opportunity Employer. Pre-employment criminal background and substance abuse screening. OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $27k-35k yearly est. 59d ago
  • Warehouse Customer Service Representative

    Geodis Career

    Columbus, OH

    Shift/Schedule First Shift: Monday-Friday 8:30am-5pm Text DELIVER to 88300 to apply or check out more jobs at www.workat GEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Look what you'll get by joining the GEODIS team! Get Good Money - Fair pay and some jobs come with bonus opportunities. Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.* Get Paid Early - Payday as early as you want. Access your earnings on demand. Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.* Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.* Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone. Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better. Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year. Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes. Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund". Have FUN - Work with fun, supportive people just like you! Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging. Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place! *Eligibility varies based on location, job, employee type, or length of service. What you will be doing: Interacts with customers by phone, email, or in person and receives orders or changes in service. Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability. Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records. Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary. Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information. Assures proper invoicing of accounts by verifying computer generated invoices. Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner. Reports customer feedback to management, including any signs of customer dissatisfaction. Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes Performs paperwork associated with orders including the maintenance of customer files. Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary. Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics Works with management regarding product routing for customers For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action. Requirements: Minimum 6 months related experience and/or training Experience with AS400 operating systems and warehouse management systems preferred. PC literate with experience with Microsoft Outlook, Word, and Excel Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. More about GEODIS GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workat GEODIS.com to learn more.
    $27k-35k yearly est. 60d+ ago
  • Order Management Specialist - Bilingual

    Mettler Toledo 4.7company rating

    Worthington, OH

    Our Opening and Your Responsibilities We are seeking to hire a Bilingual Order Management Specialist for our Columbus Ohio location primarily responsible for processing inbound order requests and following the life cycle of the order. This role supports seamless business operations at METTLER TOLEDO by collaborating with Sales, Customer Service, Supply Chain, Logistics, Finance, Marketing, and other departments to deliver exceptional service to internal and external customers. Essential Duties and Responsibilities * Manage inbound inquires for price, availability and order status * Ensure all orders and order change requests are received and processed in an accurate and timely manner * Determine accurate ship and delivery dates based on system-generated commitment dates, available inventory, sales forecasting, product lead-time, carrier routing calculations, and customer delivery and method of shipment requests for all items ordered * Work closely with internal departments to ensure delivery commitment dates are achieved * Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are attained * Build quality, long-lasting business relationships with customers, sales, supply chain, finance, quality assurance, and administrative support departments/personnel * Ensure order management reports are reviewed daily and proper action is taken to resolve order issues * Assure database integrity by validating and correcting the data housed within our CRM, sales, and service databases * Coordinate with supply chain, production, quality, finance, and sales What You Need to Succeed * Bachelor's Degree is preferred * A minimum of 2 years of experience working in a customer service role is required * Must possess high degree of initiative and ownership * Attention to detail for both accuracy and content * Very good knowledge of Microsoft Office Suite is required. SAP knowledge is desired. * Must be a Bilingual in French and English Our Offer to You * Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire * Tuition reimbursement, employee wellness programs, plus other perks and discounts * Parental and caregiver leave policies * All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits * Global market strength and worldwide leadership in weighing * A brand name that is identified worldwide with precision, quality, and innovation * Thousands of patents, design and innovation awards * A commitment to extraordinary service on our state-of-the-art equipment About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit *********** Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here. For those who prioritize precision, Mettler Toledo is precisely where you belong. Job Reference # 20913 Preferred Location Ohio Worthington Job Type Full-time Legal Entity Mettler-Toledo, LLC 1900 Polaris Parkway Columbus, OH 43240 United States *****************
    $19k-32k yearly est. 12d ago
  • Inside Sales Representative

    DTS Fluid Power 3.6company rating

    Columbus, OH

    COME FOR THE JOB-STAY FOR THE CAREER! INSIDE SALES REPRESENTATIVE! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN COLUMBUS, OH! FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inbound-Inside Sales Representative with FCX Performance/Simco, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their process flow control and instrumentation needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results! In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country Professional development and training Team oriented company culture where it's called work for a reason but have fun in the process Join a local team with company backing Essential Functions & Responsibilities: Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment. Maintains responsibility of orders from quotation to collection: Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software. Responds to customer inquiries. Processes customers' orders and send order acknowledgements. Review customer purchase orders for special conditions/documentation Checks availability and verifies ship dates. Increases order size by suggesting related items, explaining features, and checking customer's buying history. Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery. Negotiates pricing and delivery with vendors when necessary. Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels. Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load when possible, picking incoming phone calls, etc.) Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise. Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date. Other duties as assigned by Management. Preferred Education/Experience: Bachelor's Degree preferred. 1-3+ years' experience in Customer Service related Industry preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $38k-69k yearly est. Auto-Apply 60d+ ago
  • Inside Sales Representative

    Matic 3.9company rating

    Columbus, OH

    Importance of the Role We are looking for an Inside Sales Representative to increase insurance policy sales from our largest partners. You will be tasked with making connections with prospective customers to generate qualified opportunities for our insurance agents. Reporting to our insurance agency sales manager, this position offers quick upward mobility with the goal of being promoted from this role within 6-8 months. This position is held in Columbus, Ohio. What You'll Do Conduct outbound calls to prospective clients, overcome objections, and transfer qualified prospects to insurance agents. Ability to quickly build rapport with clients over phone, email, and text Run sales process effectively with organized notes and tasks for follow-ups Clearly articulate Matic value proposition to the consumer Achieve sales targets for calls, transfers, conversion, and quality Working with sales manager and trainer on licensing to become an agent What You Offer Ability to overcome objections and handle adversity Strong work ethic and drive Must be a passionate individual that can convey the value of our message clearly Strong written skills to craft creative emails. Self starter mentality Ability to handle multiple priorities and demands in a fast-paced environment No college degree necessary What We Offer Career advancement - we have a culture that prioritizes internal promotion and career growth Matic Stock Options - all employees have ownership in Matic Monthly Sales Bonus Plan Flexible Paid Time Off - take off as much time as you need - we support work / life balance Medical, Dental & Vision insurance - Matic pays 100% for employees Health Savings Account - with monthly employer contribution 401(k) Retirement Plan Option Voluntary Life, Accident and Short-Term Disability Insurance Continuing education - licensing and professional development paid for by Matic. A TRUE team culture - One Team, One Dream is our company motto Frequent team events & activities - happy hours, charity events, game nights, volleyball/kickball teams, etc. Modern and casual office environment with various amenities - ping pong table, coffee/espresso bar, flavored water bar, etc. About Matic Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 40 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. Here at Matic we have multiple success stories through hiring people with OR without previous sales experience. Many of our Inside Sales Representatives were doing before continuing their career at Matic: Inside Sales, Outside Sales, or Account Managers Door-to-Door Sales Business Development Reps or Lead Generators Servers, Bartenders, or Hospitality Workers Field Marketers or Direct Marketers Teachers or Educators High School, College, or Professional Athletes Transitioning Military Service Members & Veterans Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
    $37k-66k yearly est. Auto-Apply 60d+ ago
  • Inside Sales Representative

    Applied Industrial Technologies, Inc. 4.6company rating

    Columbus, OH

    COME FOR THE JOB-STAY FOR THE CAREER! INSIDE SALES REPRESENTATIVE! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN COLUMBUS, OH! FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inbound-Inside Sales Representative with FCX Performance/Simco, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their process flow control and instrumentation needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results! In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy: * A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country * Professional development and training * Team oriented company culture where it's called work for a reason but have fun in the process * Join a local team with company backing Essential Functions & Responsibilities: * Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment. * Maintains responsibility of orders from quotation to collection: * Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software. * Responds to customer inquiries. * Processes customers' orders and send order acknowledgements. * Review customer purchase orders for special conditions/documentation * Checks availability and verifies ship dates. * Increases order size by suggesting related items, explaining features, and checking customer's buying history. * Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery. * Negotiates pricing and delivery with vendors when necessary. * Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels. * Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load when possible, picking incoming phone calls, etc.) * Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise. * Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date. * Other duties as assigned by Management. Preferred Education/Experience: * Bachelor's Degree preferred. * 1-3+ years' experience in Customer Service related Industry preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $48k-60k yearly est. 60d+ ago
  • Customer Service Representative

    Craft Wholesalers

    Groveport, OH

    Full-time Description Customer Service Representative Craft Wholesalers Inc. - Groveport, OH Full-Time | $15/HR | Bi-Weekly PayCraft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer Service Representative to join our growing team. We value reliability, teamwork, and a strong work ethic-and we reward it with competitive benefits and a supportive work environment.Key Responsibilities: Answer incoming calls and respond to customer emails and faxes Process orders accurately and efficiently Provide product availability, pricing, and order status updates Handle returns, adjustments, and complaints in a professional manner Collaborate with team members and maintain strong internal communication Benefits: Health, dental, and vision insurance 401(K) with company match Paid holidays and vacation Bi-weekly pay Stable, long-term employment in a family-oriented company Schedule: Full-time | Monday to Friday |8:30am-5pm some weekends Requirements Qualifications: Minimum 2 years of customer service experience Excellent phone and communication skills Basic computer and typing skills (typing test may be required) Strong time management and organizational skills Self-motivated, dependable, and proactive Must be 18 or older Salary Description $15/hour
    $15 hourly 60d+ ago
  • Inside Sales Representative

    Consolidated Electrical Distributors

    Columbus, OH

    The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement. Reports to: Inside Sales Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-oriented + Flexibility Preferred Qualifications: + Bachelor's degree in a technical or business discipline, preferred + OR equivalent years' experience with Eclipse business software + Two years' industry specific experience, preferred Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via telephone and internet + Writes orders with accuracy and in accordance to all sales policies and procedures + Maintain current customer base + Meet established monthly sales goals + Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities + Communicate process improvement ideas + Timely follow-up on all customer orders, quotes, and materials + Maintains up-to-date awareness with new and existing products and services CED is an Equal Opportunity Employer - Disability | Veteran Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Insurance - Medical only for part-time positions, 30+ hours/week + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching
    $35k-56k yearly est. 60d+ ago
  • Inside Sales Representative

    Hood Industries 4.0company rating

    Columbus, OH

    at Hood Distribution Hood Distribution, established in 1899, is a wholesale distributor of hardwood lumber & plywood as well as related specialty wood products. We currently have twenty-three locations, providing distribution into the eastern US as well as the Caribbean markets. Our primary customers turn our wood into something special. BASE SALARY + COMMISSION ARE PAID FOR THIS POSITION, COMMISSION HAS NO CAP!!!!! If you are a dynamic, high performing individual with a competitive nature who is looking to join an energetic team, our role as an Inside Sales Representative for our Columbus, OH facility is waiting for you. We are looking for an ideal candidate that will work as a team with sales, drivers, warehouse, accounting, purchasing and management to achieve and exceed the goals for the company. If you're passionate about helping companies enhance their customer experience and have a sincere desire to enjoy your work, WE WANT TO TALK TO YOU! Position Description: • Manage all sales functions, administration, communication, and business planning for an assigned geographic territory. • Grow customer relations. • Grow existing customer sales. • Methodically qualify, build, and manage an accurate sales base. • Maintain a high volume of activity focusing on multiple touchpoints including outbound calls, emails, and social selling in a transactional, yet consultative, environment. • Thrive on change while remaining highly organized, optimistic, and coachable. • Drive to individually compete (and win!) while remaining a fantastic team player. Why Hood Distribution: • Opportunity for career advancement • Attractive base salary plus commission plan • Training in sales techniques and product knowledge • Monday - Friday work hours with every major holiday off Additional Information: Hood Industries offers a competitive salary and an excellent benefits package including medical, employee assistance program, dental, vision, cancer, life, 401k, flexible spending account, and LTD, available first of the month following completion of one month of continuous full-time employment. Hood Distribution requires that applicants provide authorization and consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. An Equal Opportunity Employer
    $41k-69k yearly est. Auto-Apply 47d ago
  • Transmission Construction Representative-Transmission Line & Substation

    Think Power Solutions

    Lancaster, OH

    Transmission Construction Representative - $5K Sign-On Bonus - Electric Utilities - Transmission Line & Substation We are looking for a highly skilled and knowledgeable Transmission Construction Representative to oversee contractor performance and ensure compliance with contract terms for construction projects related to the owner's electric transmission system. This role will involve ensuring work is completed safely, on schedule, and design specifications, across a range of projects, from simple upgrades to the construction of new substations. Ensure contractors adhere to all contract requirements while performing construction on the electric transmission system. Monitor the safe completion of work, ensuring alignment with design specifications and safety standards. Manage a wide scope of projects, including substation upgrades and the construction of new substations. Proactively identify potential issues that could impact project success, such as design flaws, material shortages, contractor performance, access challenges, and customer concerns. Assist in resolving issues to maintain project timelines, quality, and safety standards. Apply expert knowledge of line, substation, and civil construction requirements, with a broad understanding of other transmission and distribution areas. Interpret engineering drawings and provide guidance for their application in construction. Ensure compliance with Owner construction standards and safety terms. Perform all duties independently, while demonstrating leadership and a high level of expertise. Mentor and train lower-level Transmission Construction Representatives (TCR), sharing best practices and ensuring the application of correct methods and processes. The successful candidate will demonstrate excellent problem-solving, communication, and leadership skills, making them an invaluable asset to our team and ensuring the smooth, compliant execution of key construction projects. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. · The employee may be required to stand; reach with hands and arms, stoop and kneel · The employee may be subject to rough terrain and inclement weather · The employee may be required to sit or stand for long periods of time · The employee may be required to lift, carry, push, pull or move up to 50 pounds · The employee may be required to travel · The employee is frequently exposed to outside weather conditions including wet and/or humid conditions · This position may require working more than 40 hours per week Requirements Requirements Associate's degree in construction management or engineering is a plus 6+ years of relevant transmission line and substation work experience required Experience working in the utility industry is highly preferred Compliance management experience is a plus Proficient at using a computer, iPad and Microsoft Office products Good communication skills, both verbal and written Must have a valid driver's license Must currently be eligible to work in the United States without sponsorship About Think Power Solutions Think Power Solutions is a certified Great Place to Work company! This credential was earned based on extensive ratings provided by our employees in anonymous surveys conducted by the Great Place to Work organization - the global authority on workplace culture since 1992. Think Power Solutions is a leading tech-enabled infrastructure management solutions provider with highly skilled and dedicated consultants who clients entrust to manage their mission-critical infrastructure. Think Power Solutions was founded with the vision of providing exceptional client service influenced by modern technology to positively impact the utilities, telecom, and construction industries. Think Power Solutions exists to serve its clients, making every effort to understand their needs to produce a high-quality deliverable specifically tailored to meet custom requirements. Our client-centric philosophy, creative thinking, and innovative solutions, combined with stellar project execution attracts top industry talent. Think Power Solutions' culture enables its people to deliver industry leading services and products. Benefits · 401(k) with 3.5% company match · 100% employer paid employee-only medical plan · 100% company paid basic life insurance · 100% company-paid long-term disability · Optional vision and dental insurance · Optional short-term disability · 6 company-paid holidays · 10 days PTO · 5 days paid family leave · 6-weeks maternity leave paid at 100% · 1-week paternity leave paid at 100% · Infertility benefits up to $10,000 · Adoption assistance up to $5,000 Note to Recruiters, Placement Agencies, and Similar Organizations Think Power Solutions does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Think Power Solutions employee. Think Power Solutions will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Think Power Solutions and will be processed accordingly. EEO Statement Think Power Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Think Power Solutions will not tolerate any unlawful discrimination towards, or harassment of applicants or employees, by anyone at Think Power Solutions, or anyone working on behalf of Think Power Solutions.
    $29k-49k yearly est. 41d ago
  • Customer Service Representative

    Andvaris

    Springfield, OH

    We are looking for a Customer Service Professional who will serve as the voice of our organization and our clients. You are highly valued as our customers' primary point of contact, and we are very much invested in your success in this role. Providing excellent customer service is a top priority for us! Provide front-line, direct contact with customers when filing claims over the phone. Inform customers of the organization's products and services. Schedule and Shift: Paid Training Training: Monday to Friday - For four weeks Schedules will be determined during training Must be available to work Monday through Friday, between 6:00 am and 6:00 pm PST Full-Time On-site Primary Job Responsibilities: Files claims by collecting pertinent information from customers. Answers routine questions, resolves fundamental problems, and refers more difficult items to higher-level team members for guidance. Follows standard screens/scripts to perform most tasks, can navigate a computer-based system, and maintains and updates company records as needed. Processes and determines coverage by reviewing forms and other applicable records. Maintains professionalism and effectively interacts with all contacts, both internal and external. Maintains department quality standards and performs job duties as directed by the supervisor. Qualification: Minimum high school diploma or GED A minimum of 6 months of experience in a call center Excellent Customer Service skills Excellent verbal and written communication skills Basic problem-solving skills Experience with Microsoft-based programs and computer products An acute attention to detail/accuracy and practical note-taking/documenting skills Must be able to handle/process high call volumes, at times, while adhering to scheduled breaks/lunches by business needs. Experience in similar customer service functions or call center experience. Demonstrates professionalism when dealing with customers. Demonstrates an understanding of complex technical or functional information, products, and services. Adjusts actions in response to shifting priorities and rapid change. Benefits: Health, Dental, and Vision 401k
    $27k-35k yearly est. 60d+ ago
  • Inside Sales Representative - Columbus, OH

    Specialty Building Products 3.6company rating

    Hebron, OH

    U.S. Lumber, an SBP Brand, is currently looking for an Inside Sales Representative to join our VALUES based organization. In this role you will focus on the following duties: Field inbound sales calls, communicate and build relationships with our retail and big box customers, respond to requests for prices and quotations, administer complaints, scheduling of deliveries, and providing customer follow-ups. Placement of orders and correspondence with our operations department. Partner with the outside sales team to ensure sales efforts are maximized and opportunities revealed. Responsibilities and Essential Functions: * Receive incoming and outgoing calls related to sales inquiries for new and established customers to provide pricing and availability, as well as information about our products and distribution services. * Execute strategic plans in coordination with Outside sales, network with customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries, and providing customer follow-ups to ensure customer needs are met. * Inform customer of unit pricing, shipping date, anticipated delays, and any additional information requested by the customer * Other duties, as assigned and requested by management * Market Knowledge: Stay updated on industry trends, competitor activities, and market dynamics within the retail sector. Competencies: * Problem Solving/Analysis. * Customer/Client Focus. * Decision Making. * Communication Proficiency. * Teamwork Orientation. * Technology capacity Required credentials: * High school diploma with a 2-year degree preferred * 2-4 years sales experience, building industry experience preferred * Excellent communication skills including service-oriented telephone manner * Must understand and possess good business and selling principles and negotiation skills * Must be computer literate, Microsoft Word, Excel, and Outlook * Strong organization and administration skills * Self-starter, pro-active and the ability to take initiative * Must have basic math and analytical skills Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products! Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include: * Medical, Dental, Vision given on the 1st of the month following 30 days of employment * Company-Paid Life Insurance & Disability * 401(k) with Company Match * Company-Paid Time Off * Paid Holidays & Floating Holidays * PLUS ADDITIONAL PERKS! Serving our communities: We are also committed to our core value of "using our influence to have a uniquely positive impact" on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence. We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees. Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.
    $35k-64k yearly est. 39d ago
  • Inside Sales Representative

    Carter Lumber 3.8company rating

    Washington Court House, OH

    Job Description Do you have a positive attitude? Are you a people-person? Do you enjoy sales? This Inside Sales Rep (ISR) opportunity is for you! You will have the chance to become the face of the store and the person customers rely on when they stop in. Friendly customer service is key. Our customers can buy a 2x4 anywhere - they come to us because of the customer service. Our Story Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same. Description When a customer walks in the store, you will be there to assist them. You will share product information, give advice on their project needs, produce estimates for packages/projects and process transactions. You will also follow up on online customer quotes, cold call to qualify new leads, support the Outside Sales Reps as needed, and assist in inventory control by conducting cycle counts and resolving overages/shortages. Each ISR completes training to learn our products, our POS System, and how to fill out paperwork. Salary + commission! Our commission is structured so that there is no limit to your compensation. Requirements Experience working in sales or customer service Friendly, outgoing personality Effective communication skills Familiarity with building materials is helpful, but not required Ability to be a team player Ability to ensure sales and profit goals are met Benefits (full-time employees) Health, Dental, Vision (Single and Family Plans) available after 30 days of employment Short and Long-Term Disability Company-paid life insurance and AD&D Optional supplemental life insurance Company-match 401(k) Vacation time and paid holidays Vendor incentives Room for growth; we promote from within! Military encouraged to apply! Powered by JazzHR MRfhRAHU8n
    $41k-66k yearly est. 3d ago

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