How To Become An Order Management Specialist: What It Is and Career Path

What is an order management specialist and how to become one

Updated January 8, 2025

5 min read

An order management specialist is an individual responsible for overseeing the order processing and fulfillment process for a company. They manage customer orders, from initial placement to final delivery, by ensuring that inventory levels are sufficient. They also coordinate with suppliers and logistics partners, and resolving any issues that arise during the process. Their goal is to ensure that customers receive their orders accurately, on time, and with a high level of satisfaction.

ScoreOrder Management SpecialistUS Average

Salary

2.9

Avg. Salary $37,456

Avg. Salary $59,228

Diversity

9.3

Race

American Indian and Alaska Native 0.89%

Asian 5.95%

Black or African American 9.45%

Hispanic or Latino 15.55%

Unknown 4.28%

White 63.88%

Gender

female 60.48%

male 39.52%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

7.5

Stress level is high

7.1 - high

Complexity level

4.7

Complexity level is intermediate

7 - challenging

Work life balance

7.0

Work life balance is good

6.4 - fair

What are the pros and cons of being an order management specialist?

Pros

Good pay and benefits
Opportunities for career advancement
Variety of tasks and responsibilities
Develop problem solving and communication skills
Chance to learn about supply chain management and logistics

Cons

High pressure and stress during peak seasons or when dealing with difficult clients
Long hours or irregular schedules during peak times
Need to balance multiple priorities and deadlines simultaneously
Can be emotionally taxing when dealing with upset clients or handling complaints
Requires attention to detail and accuracy, which can be tiring over time

Key steps to become an order management specialist

Explore order management specialist education requirements

Most common order management specialist degrees

Bachelor's

59.5 %

Associate

17.0 %

High School Diploma

10.0 %

Start to develop specific order management specialist skills

Skills	Percentages
Customer Service	20.95%
Order Entry	8.67%
Logistics	6.56%
Customer Orders	6.18%
CRM	4.91%

Complete relevant order management specialist training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New order management specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an order management specialist based on U.S. Bureau of Labor Statistics data and data from real order management specialist resumes.

Research order management specialist duties and responsibilities

Manage raw material, MRO and service purchasing requirements for existing product lines, and new product development.
Implement several cost reduction strategies for contract labor, including an RFQ for a vendor manage contract labor program.
Facilitate and lead all backlog and operations reviews with sales, manufacturing and logistics increasing communication among groups
Dispatch all TL's and LTL loads.

Prepare your order management specialist resume

When your background is strong enough, you can start writing your order management specialist resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an order management specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable order management specialist resume templates

Build a professional order management specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your order management specialist resume.

Apply for order management specialist jobs

Now it's time to start searching for an order management specialist job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do order management specialists rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Order management specialist reviews

A zippia user wrote a review on Dec 2019

Pros

Working from home

Cons

Low wages bad management schedule changes. Managers treat the employees like children, non profit but is really about how much money they can make. Was told it was a customer ser ice positioj. Ut they lied it is mostly sales. Micro managed.