Order management specialist resume examples from 2026
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How to write an order management specialist resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in order management specialist-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These tips will help you demonstrate why you are the perfect fit for the order management specialist position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on an order management specialist resume:
- Customer Service
- Order Entry
- Logistics
- Customer Orders
- CRM
- Purchase Orders
- Data Entry
- Booking
- Order Management System
- ERP
- Sales Orders
- On-Time Delivery
- Order Issues
- Troubleshoot
- EDI
- SOX
- Customer Satisfaction
- Compliance Issues
- Customer Issues
- Revenue Recognition
- Customer Support
- Provisioning
- Inventory Management
- Product Availability
- Order Fulfillment
- RMA
- Customer Accounts
- Business Process
- Sales Reps
- Billing Issues
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How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write order management specialist experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are great bullet points from order management specialist resumes:
Work history example #1
Order Management Specialist
Sanderson Farms
- Ensured that all company policies, procedures and work instructions were being followed appropriately, particularly in regard to Safety.
- Provided technical knowledge with sales team on customer appointments and proposal preparation through analysis of customer service records.
- Expedited delivery of telecommunication equipment within a 48 hour period to assist in the New York 9/11 crisis.
- Introduced alternative fuel and hybrid vehicle technologies to municipal and private fleets leveraging federal and state tax credits and written specification.
- Promoted to Logistics Coordinator within 6 months of hire, then promoted to order management specialist shortly thereafter.
Work history example #2
Fulfillment Coordinator
H&R Block
- Generated monthly report summaries and PowerPoint presentations for client meetings and presentations.
- Walked customers through issue resolution on Windows XP, Windows 2000, and Windows 98 platforms.
- Administered leave claims processing paperwork, analyzed claims processing paperwork, analyzed claims, and facilitated communications between all parties.
- Worked closely with internal and external software engineer's providing documentation and running database queries needed in troubleshooting.
- Verified, obtained approval for and submitted Topp Solutions, Inc. payroll for 150 employees.
Work history example #3
Order Management Specialist
Apple
- Worked closely with internal accounts receivable, product allocation, logistics, and sales personnel.
- Facilitated personal setup for products.
- Assisted customers with transactions, explained products and offered solutions to meet customers' needs, performed Personal Setups and facilitate workshops
- Received training regarding Apple retail and achieving optimal customer experience.
- Obtained certification as an Apple Mobile Technician
Work history example #4
Order Management Specialist
Citi
- Helped entire staff of OMS in the deployment of CRM releases through desk side assistance.
- Processed purchase orders using Siebel, ProComm, Vantive, and Compass systems.
- Updated departmental standard operating procedures and database to accurately reflect the current practices.
- Handled post mortem and entitlement related issues via Siebel application.
- Received and reviewed orders to ensure all items were SOX compliant.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from order management specialist resumes:
High School Diploma
2003 - 2003
Bachelor's Degree in accounting
DePaul University, Chicago, IL
1999 - 2002
Highlight your order management specialist certifications on your resume
If you have any additional certifications, add them to the certification section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your order management specialist resume:
- Project Management Professional (PMP)
- Certified Management Accountant (CMA)
- Certified Billing and Coding Specialist (CBCS)