How To Become An Order Processing Specialist: What It Is and Career Path

What is an order processing specialist and how to become one

Updated January 8, 2025

3 min read

An order processing specialist makes sure that customer orders are fulfilled by processing them according to company procedures. An order processing specialist is an organizational expert that can manage many orders at once and forward requests to the necessary departments. They also need to keep accurate records of their orders. Besides their organizational skills, order processing specialists need to be excellent communicators. They are a customer's primary point of contact, so it is their responsibility to help customers activate accounts, make changes to orders, or resolve any other issues they may have. Order processing specialists also need to maintain clear communication with other departments in their organization.

Although some order processing specialists have a bachelor's degree, many find work with only a high school diploma. Most companies look for a few years of professional experience in customer service when hiring order processing specialists, not formal education.

Order processing specialists earn an average salary of $39,834 a year. However, they can earn more based on experience or skills, for example, if they are proficient in software such as Salesforce.

ScoreOrder Processing SpecialistUS Average

Salary

2.9

Avg. Salary $37,540

Avg. Salary $59,228

Diversity

9.3

Race

American Indian and Alaska Native 0.89%

Asian 5.95%

Black or African American 9.45%

Hispanic or Latino 15.55%

Unknown 4.28%

White 63.88%

Gender

female 70.31%

male 29.69%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

7.5

Stress level is high

7.1 - high

Complexity level

4.7

Complexity level is intermediate

7 - challenging

Work life balance

7.0

Work life balance is good

6.4 - fair

Key steps to become an order processing specialist

Explore order processing specialist education requirements

Most common order processing specialist degrees

Bachelor's

39.4 %

Associate

26.3 %

High School Diploma

20.8 %

Start to develop specific order processing specialist skills

Skills	Percentages
Customer Service	14.47%
Data Entry	12.98%
Purchase Orders	10.09%
Order Entry	8.93%
Inbound Calls	7.19%

Complete relevant order processing specialist training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New order processing specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an order processing specialist based on U.S. Bureau of Labor Statistics data and data from real order processing specialist resumes.

Research order processing specialist duties and responsibilities

Manage escalations and expedites process in support of shorten interval requests.
Review order enter by other CSR's and correct orders as needed.
Create invoices, process return requests, issue RMA's, provide order status.
Forward customer relate issues to appropriate CSR, enter all quotes into the system in a timely manner.

Prepare your order processing specialist resume

When your background is strong enough, you can start writing your order processing specialist resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an order processing specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable order processing specialist resume templates

Build a professional order processing specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your order processing specialist resume.

Apply for order processing specialist jobs

Now it's time to start searching for an order processing specialist job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do order processing specialists rate their job?

-/5

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1 star

Order processing specialist reviews

A zippia user wrote a review on Dec 2019

Pros

Working from home

Cons

Low wages bad management schedule changes. Managers treat the employees like children, non profit but is really about how much money they can make. Was told it was a customer ser ice positioj. Ut they lied it is mostly sales. Micro managed.